Jobs in Santa Claus

Resort Housekeeper

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: As our Resort Housekeeper , you will be responsible for regularly cleaning resort facilities, buildings, and rental properties to ensure the resort remains presentable and sanitary at all times. This position may require flexible scheduling availability. Requirements: Job Requirements: Clean, sanitize, and stock areas with products as needed Ensure all tables and chairs are clean and functioning properly Clean and sanitize appliances to ensure they are free of food particles, mold, and mildew Defrost freezers as needed Clean and sanitize bathrooms, ensuring they are well lit, and place rubber mats down to ensure safety Follow all established safety procedures and precautions Report all unsafe or hazardous conditions, incidents, accidents, and/or defective equipment to manager Ensure that the overall appearance of the resort, buildings, and facilities are well maintained and orderly Ensure all floors are swept, vacuumed, mopped, waxed, and buffed as needed Ensure all windows and screens are clean and functioning properly Maintain washers and dryers by wiping surfaces, removing lint, etc. Ensure all offices and buildings are clean and neat Empty trash containers as needed Ensure all vents and filters are cleaned and changed as needed Job Qualifications: 6 months of previous experience cleaning homes or other large facilities is preferred Demonstrated knowledge of general janitorial work Knowledge of safety measures when using various cleaning chemicals Basic computer proficiency, including the ability to use email and the internet The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Immediate Start

Shuttle Operator

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: As our Shuttle Operator , you will responsible for customer relations and transporting guests between nearby Resorts & Campgrounds and local attractions, theme parks, wineries, and events. This position may require flexible scheduling availability. Requirements: Job Requirements: Greet guests and customers while assisting them in and out of the shuttle as needed Monitor and address ongoing maintenance needs of the shuttle, including fueling the vehicle and regular oil changes Communicate maintenance needs to the Resort Manager Follow safety laws and procedures while performing duties, including safely operating vehicles Provide information and respond to guest inquiries regarding local attractions, directions, etc. to ensure guest satisfaction is maximized Stock shuttle with water and snacks; replenishes as necessary, at select locations Maintain cleanliness of the shuttle, both inside and outside, including window washing and trash removal Book shuttles in the reservation system for transportation to events and verify passenger information, if applicable Maintain a log of travel destinations, number of guests, vehicle mileage, and expenses Job Qualifications: Basic computer proficiency, including the ability to use email and the internet Strong communication and customer service skills Valid chauffeur's license at select locations is required The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Dynamic Environment

Food and Beverage Supervisor

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: Our Food and Beverage Supervisor chooses high standards as a guiding principle every day. They cultivate a culture of authentic hospitality for their fellow team members and recognize that they must lead by example. They help oversee the daily operations of the F&B department, including sanitation and safety, customer service, and team member management. This position is responsible for the opening and closing of the operation, cash handling responsibilities, following proper liquor and bar procedures, food preparation and service, and the ordering, receiving, and stocking of food and related items. This position may require flexible scheduling availability. Requirements: Job Requirements: Coordinate team member selection and development and ensure team members comply with appropriate policies and procedures Track sales and other key metrics to understand and drive all financial goals and objectives Manage individual banks for each F&B facility Collect, reconcile, and deposit individual reports and monies daily Ensure positive guest service while responding to complaints quickly and effectively Ensure invoices are checked against deliveries and forwarded with money and receipts to the office daily Perform shift opening/closing duties, including starting/cleaning equipment, general food preparation, reporting malfunctions to the manager, ensuring equipment is in proper working order and all operations are running smoothly Maintain kitchen and cooking areas and ensure kitchen equipment and food storage areas are clean, sanitary, and organized as required by the Health Department Rules and Regulations Create a fun, safe, and rewarding work environment for team members and an open line of communication with staff Prepare food ordered by customers using a variety of kitchen equipment (i.e. grills, ovens, fryers, meat slivers, food processors, etc.) Ensure quality control in both the front and back of the house via the proper recipes and preparation methods Guarantee proper food safety and cleanliness standards are always observed Report any kitchen equipment or maintenance issue to the Food & Beverage Manager and/or Maintenance department Job Qualifications: Basic computer proficiency, including the ability to use email, the internet, and Microsoft Office (Word & Excel) Demonstrated leadership abilities Strong customer service and communication skills Basic math skills Ability to multitask, prioritize and manage time Highly motivated team player with strong initiative and desire for achievement Must be able to pass the Safe Food Handler Certificate Program within 60 days from the date of hire 1 year of increasingly responsible restaurant/food service management experience is preferred 6 months of previous bartending experience is desired Demonstrated knowledge of restaurant administration, food preparation, and food safety The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is frequently required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Now Hiring Workampers!

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: Sun Outdoors Lake Rudolph in Santa Claus, Indiana is hiring Workampers! We are looking for talented individuals to join our team in Guest Services, Housekeeping, Food & Beverage, Resort Ranger and Maintenance with flexible scheduling options. This is the perfect opportunity for couples! We are currently conducting interviews for the 2025 summer season (May – October). Requirements: Must have own RV. Free RV site provided. Candidates must be 18+ and hold a valid driver license. Rewarding Hard Work: Seasonal Bonuses available Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Activities Coordinator

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: As our Activities Coordinator , you will create, plan, and coordinate a variety of activities for the resort Requirements: Job Requirements: Create, plan, coordinate, and attend all activities such as picnics, sporting events, dances, and dinners Set up and clean up after events Promote a fun and relaxing atmosphere for guests Help maintain a tracking sheet to monitor attendance, vendor utilization, income, and expenses for each activity Assist with ensuring all invoices are paid in a timely manner while documenting all payments Ensure a high standard of activities, services, and products are being offered Assist with producing a calendar of events for the next calendar season, while staying withing budget expectations Purchase supplied to successfully carry out activities and group events Assist with preparing the weekly newsletter and distribute to resort guests Help with and organize fundraising activities to support the department Maintain accurate office ad activity supply inventories Ensure all equipment and supplies are kept in good condition Job Qualifications: Basic computer proficiency, including the ability to use email and the internet Flexibility to work events during non-business hours Strong communication and organizational skills Ability to negotiate prices/contracts on behalf of the resort The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Guest Services Coordinator

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: As our Guest Services Coordinator , you will cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests who come to the office with questions and concerns. This position may require flexible scheduling availability. Requirements: Job Requirements: Greet and establish rapport with guests Field resort comments, suggestions, and complaints to the Resort Manager Check guests in and out for their reservations Perform general administrative duties such as answering phones, typing, copying, faxing, and filing Complete and maintain resort records, reports, and files Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc. Ensure office supplies are sufficiently stocked and prepare supply orders as needed Assist with the preparation of marketing materials Job Qualifications: Intermediate computer proficiency, including the ability to use Microsoft Office, email, and the internet Excellent written and verbal communication skills Readily available and approachable for all guests while providing excellent guest service Prior administrative experience is preferred Resort office or hotel front desk experience is a plus The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work : Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Ranger

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: As a Ranger, you will assist with all site set-ups for arriving and departing guests. They are responsible for escorting arrivals to their site after normal business hours, communicating all issues and concerns to the RV Resort Manager, and monitoring the pool(s) for unregistered guests. Rangers provide excellent customer service to prospective and current guests in the resort at all times. This position may require flexible scheduling availability. Requirements: Job Requirements: Lead RVs to sites, ensuring to locate them properly within the individual site areas Assist guests with site set-up as needed Check transient sites daily for departures Remove trash from recently vacated transient sites Check all sites for issues or problems (i.e. water, sewer, hornets, etc.) and report all maintenance issues and concerns to Resort Manager Handle guest questions and complaints directly or refer them to the appropriate department Provide guests with accessibility by patrolling the resort frequently and assisting them when needed Treat sites for fire ant infestation as requested and as a normal procedure when spotting units on-site Inspect tie-downs for cleanliness, rust, damage, and other problems prior to permitting their sale Oversee the sales of sewer donuts and electrical adapters, if applicable Complete site measurements as requested Deliver special packages and/or one-day mail to appropriate sites Assist with coverage of the main gate when needed Routinely check swimming pool(s) for unregistered guests, if applicable Tag vehicles for removal by owner at unrented transient sites Follow safety procedures while performing duties Job Qualifications: Basic computer proficiency, including the ability to use email and the internet Flexibility to work events during non-business hours Must have a valid driver's license Strong communication and organizational skills General knowledge of janitorial work, plumbing, electrical, and grounds maintenance Ability to provide legible written reports The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Immediate Start

Golf Cart Attendant

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: As our Golf Cart Attendant, you will handle golf cart reservations for guests at the Resort. You will work in a fast-paced environment and are responsible for the daily care and cleaning of the golf carts and ensuring they’re in excellent operating condition for guests. Additionally, you will keep a daily log of golf cart rentals and returns, and ensure guests and customers receive quality customer service. This position may require flexible scheduling availability. Requirements: Job Requirements: Greet guests and customers; make golf cart reservations through reservation system and complete credit card payment transactions Follow safety procedures while performing job duties, including safely operating golf carts Clean and maintain golf carts and wash areas on a daily basis Provide guests with golf cart operation and equipment instructions Provide information and respond to guest inquiries regarding the resort and local attractions, directions, etc. Ensure guests follow proper safety procedures when operating golf carts Inspect golf cart and equipment to detect wear and damage and to ensure the safety, cleanliness and proper working order Perform minor repairs and communicate major damage and additional maintenance concerns to Guest Services Supervisor or Manager Ensure golf cart batteries are charged on a daily basis Job Qualifications: Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service Ability to work in a fast-pace, multitasking environment Ability to endure fluctuations in temperatures as working conditions require constant outdoor work The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Concessions Attendant

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: As our Concessions Attendant , you will work as the central resource to our quick-service food operations. Your responsibilities revolve around the service of our guests with genuine hospitality, speed, and accuracy. This position has the unique opportunity to wear several hats within the world of Food & Beverage and is integral to our program’s success. This position may require flexible scheduling availability. Requirements: Job Requirements: Provide friendly, quality, genuine hospitality to each guest Greet guests, take orders, prepare, and serve offerings in accordance with established standards Demonstrate knowledge of menu and offerings, including dietary and allergen guidelines Operate cash register and receive payment in cash or credit card while accurately counting and providing change for guests when applicable Prepare food and beverage throughout the day as needed by anticipating and reacting to guest volume Work neatly and safely under the sanitary guidelines of the Health Department Rules and Regulations Follow recipes accurately while maintaining food and beverage preparation process Complete food and beverage preparation assignment accurately, neatly, and in a timely fashion Perform shift opening/closing/side work duties as assigned Stock and replenish food, beverage, paper products, and utensils as needed Clean, sanitize, and maintain amenities, per sanitation guidelines Follow sanitation standards including washing cookware and utensils throughout the day Set up/break down events and resort functions Job Qualifications: Basic computer proficiency, including the ability to use email and the internet Flexibility to work events during non-business hours Strong communication and organizational skills 6 months previous food and beverage experience is preferred The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 75 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Lifeguard

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: As our Lifeguard, you will help maintain a safe, clean, and sanitary pool and/or lake area while ensuring all safety equipment is present at and around the pool/lake area at all times. This position may require flexible scheduling availability Requirements: Job Requirements: Supervise guests' behavior in the pool area and immediate pool area Test and balance pool chemicals. Document as required by state and local regulations Monitor and adjust pool temperature as directed Clean and vacuum the pool, clean skimmer baskets, backwash pool filters, and skim the pool with the skimmer as needed Ensure pool bathrooms are clean, stocked with supplies and free of standing water Monitor individuals entering and leaving the pool area. Ensure state capacity is not exceeded Ensure all posted pool rules are being adhered to Ensure safety equipment is present and in working order Check the first aid kit for needed supplies on a daily basis Sweep the pool deck and all surrounding areas daily Straighten the pool furniture regularly, ensuring that furniture is clean and in working order at all times Clean clubhouse and surrounding common areas as needed Garden and pull weeds in common areas as needed Job Qualifications: Lifeguard (required) Must be 16 years of age or older Must have the flexibility to respond to resort needs during non-business hours Ability to follow verbal and written instructions Basic computer proficiency, including the ability to use email and the internet Strong communication and organizational skills The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is frequently required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Resort Reservation Specialist

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: As our Resort Reservation Specialist , you will create a pleasant and engaging experience for our Resort customers through inbound and outbound call efforts, completing site reservation transactions, and selling vacation enhancers, and upgrades. This position may require flexible scheduling availability Requirements: Job Requirements: Field incoming phone calls from the resort hotline and the field Respond to incoming web chats ensuring a positive customer experience Guide incoming callers through the reservation process Ensure a positive customer experience by effectively managing the site rental process through inbound and outbound calls and Sales Force lead software which includes reservations, payments, and retaining knowledge of all company resorts and amenities Educate guests on resort locations, amenities, and bookings Meet and/or exceed the targeted calls, site nights, presented/handled call ratios, and revenue creation on a daily, weekly, and monthly basis Work with existing customers to obtain potential new customers through referral programs Maximize sales by extending the stays of customers, reserving future bookings, and selling vacation enhancers Meet and/or exceeds all reservation goals as assigned Adhere to all company policies regarding inbound and outbound calls Job Qualifications : Basic computer proficiency, including the ability to use Microsoft Office, email, and the internet Excellent written and verbal communication skills 1 year of sales and customer service experience is preferred The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Gate Attendant

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: As our Gate Attendant , you will greet all visitors, vendors, and contractors and direct them to their destinations. You obtain pertinent information from each guest entering the community, and handout promotional materials to prospective guests. This position may require flexible scheduling availability. Requirements: Greet all visitors, vendors, and contractors, directing them to their destinations Obtain name, license plate number, phone number, and email address of each guest entering the community Forward information obtained to the sales office for follow-up within 24 hours Note all unusual occurrences on the daily log sheet Hand-out promotional material to prospective guests Answer the telephone courteously and record pre-call visitor information appropriately Prepare pre-call sheets for the following day Submit maintenance requests for issues such as electrical, sewer, and water break problems as needed Greet and register late arriving guests, if applicable Check buildings, turn off lights, and lock doors and gates as directed Monitor the community, noting any deficiencies (i.e. broken lights, missing signs, etc.) Job Qualifications: Basic computer proficiency, including the ability to use email and the internet Flexibility to work events during non-business hours Strong communication and customer service skills Ability to read maps The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Resort Groundskeeper

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: As our Resort Groundskeeper , you will perform a variety of landscaping and maintenance duties to ensure our resorts are well-maintained and look presentable. This position may require flexible scheduling availability Requirements: Job Requirements: Ensure lawns are manicured appropriately Regularly treat weeds for weed control, weed whip, rake leaves, plant flowers/shrubs, spread mulch/woodchips/stones, trim shrubs and hedges, cut down and remove tree limbs damaged by adverse weather conditions, and perform other lawn care services Pick up trash and debris from common areas and streets Empty trash in common areas Perform maintenance or repair duties Ability to use saws, weed eaters, blowers, mowers, drills, or other handheld tools Inspect the irrigation system regularly to ensure it is working properly and repair as needed Report all resort maintenance issues and concerns that they may identify while performing their daily duties directly to their manager Maintain resort vehicles and equipment Ensure the resort is presentable at all times and adheres to Island's curb appeal standards Maintain resort pool(s) by testing chemical levels and adjusting appropriately if applicable Follow safety procedures while performing duties and operating vehicles Job Qualifications: Basic computer proficiency, including the ability to use email and the internet Strong communication and customer service skills Ability to provide legible written reports Demonstrated knowledge of and broad experience in general grounds maintenance techniques Proficient skills in operating various handheld tools, power equipment, and commercial machinery 6 months of previous groundskeeping experience in the resort industry is preferred The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Work Life Balance

Resort Maintenance Technician

Island Hospitality Management Santa Claus, IN

Job Description Job Description Description: As our Resort Maintenance Technician , you will perform routine and preventative maintenance to maintain the physical integrity of our Resorts while providing excellent customer service to our guests. This position may require flexible scheduling availability. Requirements: Job Requirements: Complete minor repairs to rental homes and facilities as needed Complete routine maintenance and minor emergency electrical repairs, plumbing, sewage, construction, and street repair Inspect the irrigation system regularly to ensure it is working properly and repair as necessary Inspect playground area and equipment, pool/spa area, and other recreational amenities to ensure everything is in good condition and make minor repairs as needed Ensure the resort is presentable and inviting at all times and that it adheres to Island's curb appeal standards Regularly treat for weeds, weed whips, rake leaves, plant flowers/shrubs, spreads mulch/woodchips/stones, trim shrubs and hedges, cut down and remove tree limbs damaged by adverse weather conditions, and perform other lawn care services as necessary Ensure trash/debris is picked up daily from common areas and streets on a daily basis Empty common area trash containers as needed Clean resort amenities which may include clubhouses, tennis courts, pickleball courts, resort offices, restrooms, laundry areas, bath houses, and maintenance garage Maintain vacant sites, including strap-downs and removal of trash and debris Remove snow from community streets, parking lots, building entrances, and other areas Island is responsible for maintaining, where applicable. (May include using a truck with a plow, spreading salt, snow blowing, and/or shoveling.) Complete checklists of the physical condition of resort sites prior to and after guest occupancy Assist Resort Manager with the supervision of service contractors Report all maintenance issues and concerns that may be identified while performing daily duties to the manager Ensure all resort streets and public access routes are free of hazards Maintain resort pool(s), tests chemical levels, and adjust appropriately, where applicable Maintain resort vehicles and equipment Follow safety procedures while performing duties, including safely operating vehicles when moving from site to site and picking up supplies Job Qualifications: Basic computer proficiency, including the ability to use email and the internet Strong communication and customer service skills Ability to provide legible written reports Proficient skills in operating various hand tools, power equipment, and commercial machinery General knowledge of janitorial work, plumbing, electrical, and grounds maintenance Demonstrated knowledge of and broad experience in general maintenance techniques and repair work Ability to respond to resort needs during non-business hours while on-call 6 months previous maintenance experience in a campground or RV resort is preferred The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.