Jobs in Dauphin, undefined

Work Life Balance

Commercial Security Sales Representative

Brinks Home Dauphin, PA

Description For more than 25 years, Monitronics ® International has been providing professional security solutions and life safety systems to businesses and residents. You may know us residentially as Brinks Home™. We offer intelligent technology, smart automation, and life safety devices—as well as monitoring and installation services. We’re passionate about safeguarding company properties, assets, and employees. We believe in service through purpose and a relentless standard of care for all our customers. We strive for the highest standards for our customers while fostering a positive work environment for our employees . We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. Position Overview: We are currently seeking a determined Business Development Manager (Commercial Sales Rep resentative ) who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. As Business Development Manager , you’ll specialize in increasing clientele within commercial fire, access control, and surveillance products and services. You’ll work within an assigned protected territory to provide consultative, integrated solutions to potential and existing commercial customers. Our ideal candidate has a competitive nature, the ability to work independently, is self-motivated, and has a strong focus on success and results. Key Responsibilities : Efficiently prospect, develop, and negotiate for new leads in your protected sales territory through referrals, company-provided leads, networking groups, and cold calling Self-generate leads and convert those leads to new customers Develop and maintain existing customer relationships Provide best-in-class customer service and act as an in-market brand ambassador for Monitronics ® International Contribute to a team-oriented, performance-driven environment Collaborate with cross-functional support teams Use digital selling tools and technology to conduct consultative B2B sales presentations, and design customized security, video, and business automation solutions Requirements : A minimum of 5 years of experience in B2B sales in the security or technology industry (commercial security and fire experience required) Experience in the sales/tech/field of fire detection A high school diploma or GED (college degree preferred) Demonstrated knowledge of solutions and consultative selling skills Strong negotiation skills, business acumen, and functional/technical skills Benefits : Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program : Medical, Dental, Vision, 401(k) with E mployer M atch , Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage , Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education To learn more about our company culture and career opportunities , please visit our LinkedIn and Career Page . Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #equalopportunityemployer #veteranfriendly

Work Life Balance

Equal Opportunity Specialist 2

State of Pennsylvania Dauphin, PA

Salary: $58,035.00 - $88,235.00 Annually Location : Dauphin County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2024-15307-05222 Department: Department of General Services Division: GS Prcmnt Cmplnc Div Opening Date: 01/23/2025 Closing Date: 2/6/2025 11:59 PM Eastern Job Code: 05222 Position Number: Multiple positions may be filled from this posting. Union: Non Union Bargaining Unit: A3 Pay Group: ST07 Bureau / Division Code: 00155120 Bureau / Division: Bureau of Diversity, Inclusion and Small Business Opportunities Worksite Address: 401 North Street City: Harrisburg, Pennsylvania Zip Code: 17120 Contact Name: Tina Marks Contact Phone: 717.772.0022 Contact Email: [email protected] THE POSITION Are you passionate about ensuring that small and diverse business owners have equal opportunities to succeed and prosper? If so, the Bureau of Diversity, Inclusion, and Small Business Opportunities (BDISBO) is looking for a knowledgeable and innovative professional to join the team as an Equal Opportunity Specialist 2. This is an exciting career path in which you can help a wide-range of business owners interface with the Commonwealth and our vendors. Apply today and make a meaningful difference within our community! DESCRIPTION OF WORK Join our team as an Equal Opportunity Specialist 2 with BDISBO and become part of the Commonwealth's driving force to support and implement policies and programs providing equal access to strategic and sustainable relationships with both the Commonwealth and its suppliers for qualified small businesses, small diverse businesses, and Veteran owned businesses. Within this role, you will provide technical guidance and assistance to eligible businesses on the self-certification process, perform goal setting calculations, and review contract provisions for completeness and compliance. You will have the opportunity to conduct training activities as well as interface directly with small and diverse businesses through technical assistance and outreach at trade shows, seminars, and conferences to encourage and advocate for increased participation in state contracts. Support our mission and take your career to the next level! Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week, after successful completion of the first 90 days of employment. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Equal Opportunity Specialist 1 or Human Resource Analyst 1 (Commonwealth titles); or Successful completion of the Pennsylvania Management Associate program (Commonwealth title); or Two years of analytical experience in an equal opportunity program that includes one year of professional experience, and a bachelor's degree; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected]. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. *Eligibility rules apply. 01 Have you successfully completed the Commonwealth of Pennsylvania's Pennsylvania Management Associate program? Yes No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as an Equal Opportunity Specialist 1 or Human Resource Analyst 1 for one or more years full-time? Yes No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How many years of full-time analytical experience do you possess in an equal opportunity program 2 years or more 1 but less than 2 years Less than 1 year None 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 How many semester credits of undergraduate college coursework have you completed in business administration, criminal justice, communications, journalism, public administration, pre-law, law, law enforcement, policy, regulatory affairs, human resources, history, psychology, sociology, American studies, African-American studies, political science, racial justice, or diversity, equity, and inclusion? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. 120 credits or more 90 but less than 120 credits 60 but less than 90 credits 30 but less than 60 credits Less than 30 credits None 08 How many semester credits of graduate coursework have you completed in business administration, criminal justice, communications, journalism, public administration, pre-law, law, law enforcement, policy, regulatory affairs, human resources, history, psychology, sociology, American studies, African-American studies, political science, racial justice, or diversity, equity, and inclusion?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. 30 credits or more Less than 30 credits None 09 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 10 WORK BEHAVIOR 1 - ACTION PLAN PREPARATION Drafts or prepares an agency's reports/plan in accordance with guidelines outlined in prescribed directives including policy statements or regulations responsibilities of agency officials, action programs to implement, review objectives, record-keeping forms, statistical summaries, graphs, and charts. This includes interpreting and applying the governing laws, rules, and regulations; and keeping informed on the latest policies and trends and translating the same into a viable action plan. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience developing equal employment/contract compliance plans. I was responsible for implementing the plans I developed. B. I have experience implementing equal employment opportunity/contract compliance plans that someone else developed. C. I have successfully completed college-level coursework in project management or business management. D. I have NO experience or coursework related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. Your experience developing equal employment/contract compliance plans. Your experience implementing equal employment/contract compliance plans. Your specific responsibilities. 12 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 13 WORK BEHAVIOR 2 - TECHNICAL ASSISTANCE Provides technical assistance to executives, managers, and supervisors regarding equal opportunity policies and programs to ensure compliance. Meets with agency managers and customers to provide program assistance, encourage compliance, interpret regulations, and delineate program objectives. Assesses and defines needs or problems and recommends possible solutions. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience providing technical assistance related to equal opportunity in order to identify needs and answer questions. I was also responsible for recommending possible solutions to problems or concerns. B. I have experience providing technical assistance NOT related to equal opportunity in order to identify needs and answer questions. I was also responsible for recommending possible solutions to problems or concerns C. I have experience providing technical assistance and consultative services to staff in order to identify needs and answer questions. D. I have successfully completed college-level coursework related to public relations, counseling, public speaking, psychology, or sociology. E. I have NO experience or coursework related to this work behavior. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The actual duties you performed related to the technical assistance you provided - specify if it was related to equal opportunity. Your level of responsibility. 15 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 16 WORK BEHAVIOR 3 - WRITTEN COMMUNICATION Writes technical, narrative, or analytical reports on the progress of agency programs and activities as well as on the investigations of complaints filed by contractors and/or clients. Composes documents such as emails, letters, and portions of reports in order to record information, respond to correspondence, or disseminate information. Develops and updates program guidelines, criteria, and reporting mechanisms to be used by coworkers, customers, and/or contractors. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience authoring technical, narrative, or analytical reports. I was responsible for the final document that conveyed customized information to the intended recipients. B. I have experience drafting technical, narrative, or analytical reports; however, someone else was responsible for the final version that conveyed customized information to the intended recipients. C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications. D. I have NO experience or coursework related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. Your experience writing reports. Your specific duties and responsibilities. 18 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 19 WORK BEHAVIOR 4 - TRAINING Develop and conduct training related to policies and program details. This includes, but is not limited to, preparing training outlines, drafting presentations, and using computer software tools to convey information. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience developing and conducting training/presentations using delivery methods such as in-person presentations, webinars, or e-Learning training. B. I have experience conducting training/presentations using delivery methods such as in-person presentations, webinars, or E-Learning training. The content of the information I presented was developed by others. C. I have successfully completed college-level coursework related to training delivery, public speaking, or communications. D. I have NO experience or coursework related to this work behavior. 20 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The actual duties you performed related to training/ presentations (developed, conducted, etc.). Your level of responsibility. 21 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours Required Question

Immediate Start

Executive Secretary 1

State of Pennsylvania Dauphin, PA

Salary: $44,890.00 - $67,678.00 Annually Location : Dauphin County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2025-17723-00150 Department: Department of Human Services Division: HS Dep Sec MH Subs Abs Opening Date: 01/31/2025 Closing Date: 2/14/2025 11:59 PM Eastern Job Code: 00150 Position Number: Multiple positions may be filled from this posting. Union: Non Union Bargaining Unit: A3 Pay Group: ST05 Bureau / Division Code: 00211500 Bureau / Division: HS Dep Sec MH Subs Abs/HS Dep Sec CYF City: Harrisburg, Pennsylvania Zip Code: 17101 Contact Name: Chavonte' Hunter Contact Phone: 717.257.7889 Contact Email: [email protected] THE POSITION Are you eager to contribute to the vital initiatives of the Department of Human Services (DHS)? DHS is in search of a seasoned professional to undertake sophisticated and autonomous administrative responsibilities. This position requires a delicate equilibrium, as it encompasses the routine duties of a skilled executive secretary-managing comprehensive scheduling, organizing meetings, and coordinating events-while also engaging in more advanced tasks such as managing confidential information and relationships, addressing special projects, and proactively resolving a wide range of challenges. It is a role characterized by transparency, offering significant interaction with important internal and external stakeholders. DESCRIPTION OF WORK In this role, you will be equipped to adapt and carry out various administrative duties while upholding a steadfast dedication to confidentiality. Responsibilities encompass tasks such as drafting correspondence, welcoming visitors to our office, and consistently reflecting the core values of the Department of Human Services in every interaction. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, up to two days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Three years of progressively responsible experience in secretarial work. Appropriate formal post high school secretarial training may be substituted for the required experience on a year-for-year basis; or Any equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected]. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. *Eligibility rules apply. 01 How many years of full-time complex secretarial work experience requiring performance of a variety of complex clerical tasks do you possess? 3 years or more 2 but less than 3 years 1 but less than 2 years Less than 1 year None 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you completed formal post-high school secretarial training? Yes No 04 If you answered yes to the above question, please provide the name of the training source in the box below. You must attach a copy of your training transcript prior to submission. If you answered no, type N/A. 05 How much college level coursework have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. 90 credits or more 60 but less than 90 credits 30 but less than 60 credits Less than 30 credits None 06 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 07 WORK BEHAVIOR 1 - REVIEWING AND ASSIGNING CORRESPONDENCE Processes all e-mails received for response by reading, analyzing, and independently researching who or what area the response should be assigned to, and tracking the progress until the response is completed. Reviews and assigns all mail received in the Deputy's office for response, appropriate action, or general information; and maintains control over incoming and outgoing correspondence. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience reviewing and assigning mail and e-mail for response, maintaining control over incoming and outgoing correspondence, and tracking progress until the response is complete. B. I have experience reviewing and assigning mail and e-mail for response. I DO NOT have experience maintaining control over incoming and outgoing correspondence or tracking progress until the response is complete. C. I have successfully completed college-level coursework or training related to management, planning or delegation. D. I have NO experience or training related to this work behavior. 08 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name of the employer(s) where you gained this experience Your experience in reviewing and assigning mail or email Your role in maintaining control over correspondence and tracking progress until the response is complete 09 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 10 WORK BEHAVIOR 2 - PREPARE AND EDIT CORRESPONDENCE Prepares standard replies on communications which require a response. Reviews all correspondence and memos prepared for the signature of the Deputy for grammatical accuracy, format, style, and content; and makes recommendations on editing content when necessary. Uses electronic and paper filing systems to organize and maintain correspondence. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience preparing standard replies on communications which require a response; I review correspondence or memos for accurate grammar, format, content etc.; I make recommendations on content and use electronic and paper filing systems to organize and maintain correspondence. B. I have experience preparing standard replies on communications which require a response; I review correspondence or memos for accurate grammar, format, content, etc.; I use electronic and paper filing systems to organize and maintain correspondence. I DO NOT have experience making recommendations on content. C. I have successfully completed college-level coursework or training related to technical writing or report writing. D. I have NO experience or training related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience Your role in making recommendations on content and the types of recommendations you made 12 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 13 WORK BEHAVIOR 3 - MANAGE MEETINGS AND MATERIALS Manages meeting materials and schedules for the Deputy by reserving conference rooms, collecting and organizing materials required for meetings and appointments; maintaining meeting folders to ensure the Deputy has all appropriate background material and necessary meeting information; schedules all meetings through Outlook, notifies/invites staff to meetings, track attendance in Outlook, provides briefing materials such as agendas and pertinent documents, makes adjustments to the calendar or reschedules meetings to ensure the Deputy attends essential meetings. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience managing meeting materials and schedules by reserving conference rooms, collecting and organizing materials required for meetings and appointments; maintaining meeting folders to ensure all appropriate background material and necessary meeting information is available; schedules meetings through Outlook, notifies/invites staff to meetings, tracks attendance in Outlook, provides briefing materials such as agendas and pertinent documents, makes adjustments to the calendar or reschedules meetings for multiple parties to ensure essential meetings are attended. B. I have experience managing meeting materials and schedules by reserving conference rooms, collecting and organizing materials required for meetings and appointments; maintaining meeting folders to ensure all appropriate background material and necessary meeting information is available; schedules meetings using an automated scheduling calendar, notifies/invites staff to meetings, tracks attendance, provides briefing materials such as agendas and pertinent documents, I DO NOT have experience making adjustments to the calendar or rescheduling meetings for multiple parties to ensure essential meetings are attended. C. I have successfully completed college-level coursework or training related to organization management. D. I have NO experience or training related to this work behavior. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience Your experience managing calendars and for how many staff you performed this function Your experience regarding making adjustments to calendars or rescheduling meetings to ensure essential meetings are attended The system you used to schedule meetings and track attendance 15 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 16 WORK BEHAVIOR 4 - REPORT WRITING Collects information from senior level leadership regarding status updates on initiatives and projects; compiles information into a confidential narrative report for the Deputy for a weekly meeting. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience collecting information from senior level leadership regarding status updates on initiatives and projects; I compile information into a confidential narrative report for a weekly meeting. B. I have experience collecting information from senior level leadership regarding status updates on initiatives and projects; I DO NOT have experience compiling the information into a confidential narrative report. C. I have successfully completed college-level coursework or training related to technical writing or report writing. D. I have NO experience or training related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The types of narrative reports you were responsible for writing 18 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 19 WORK BEHAVIOR 5 - TRAVEL ARRANGEMENTS AND REIMBURSEMENTS Manages all travel arrangements including reserving rental cars, booking hotel reservations and scheduling flights; completes appropriate documentation for reimbursement of travel related expenses including tolls, gas, rental car usage and meals. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience managing all travel arrangements including reserving rental cars, booking hotel reservations and scheduling flights; I complete appropriate documentation for reimbursement of travel related expenses including tolls, gas, rental car usage and meals. B. I have experience completing appropriate documentation for reimbursement of travel related expenses including tolls, gas, rental car usage and meals. I DO NOT have experience managing travel arrangements including reserving rental cars, booking hotel reservations, scheduling flights. C. I have successfully completed college-level coursework or training related to administrative office procedures, planning events and travel, or business computer applications. D. I have NO experience or training related to this work behavior. 20 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience Your experience related to scheduling travel and related arrangements 21 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours Required Question

Crime Victim Compensation Specialist (Criminal Justice System Specialist 1)

State of Pennsylvania Dauphin, PA

Salary: $50,836.00 - $77,321.00 Annually Location : Dauphin County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2025-16903-78400 Department: Commission on Crime and Delinquency Division: EX PA Comm on Crime & Dlqntcy Opening Date: 01/27/2025 Closing Date: 2/9/2025 11:59 PM Eastern Job Code: 78400 Position Number: 00116635 Union: AFSCME Bargaining Unit: A4 Pay Group: ST06 Bureau / Division Code: 00817000 Bureau / Division: Pennsylvania Commission on Crime and Delinquency Worksite Address: 3101 North Front Street City: Harrisburg, Pennsylvania Zip Code: 17110 Contact Name: Ariel Leicht Contact Email: [email protected] THE POSITION If you are passionate about making a difference in the criminal justice system and helping victims of crime, then this job may be for you. The Pennsylvania Commission on Crime and Delinquency (PCCD) is seeking a Criminal Justice System Specialist 1 to join our team and be a part of our Victims Compensation Assistance Program. Our mission is to enhance the overall quality, coordination, and planning within the criminal and juvenile justice systems, to facilitate the delivery of services to victims of crime, and to increase the safety of our communities. Join us in making a positive impact on our community and the lives of those affected by crime. DESCRIPTION OF WORK As a Crime Victim Compensation Specialist, you will review and determine the approval or disapproval of compensation claims in accordance with the Crime Victims Act. Excellent communication skills and attention to detail are required to correspond with PCCD Legal Counsel and law enforcement. Additionally, as needed, this position is responsible for providing financial reimbursement/guidance and other compensation related services to victims of crime and their families. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours per week Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report to the office at least 1 day per month. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Successful completion of the commonwealth's Criminal Justice System Specialist Trainee program; or One year of professional experience in criminal or juvenile justice, law enforcement, or victim services, and a bachelor's degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirement: You must pass a background investigation. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected]. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. *Eligibility rules apply. 01 Have you successfully completed the Commonwealth of Pennsylvania's Criminal Justice System Specialist Trainee program? Yes No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Do you possess one year or more of full-time professional experience in criminal or juvenile justice, law enforcement, or victim services? Yes No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How much graduate coursework have you completed in the social or behavioral sciences, criminal justice, law enforcement, or a related field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. 30 credits or more 15 but less than 30 credits Less than 15 credits None 06 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 07 WORK BEHAVIOR 1 - DETERMINE ELIGIBILITY AND DISPOSITION Determine eligibility and disposition for victim/claimant reimbursements. Gather and analyze claimant information to determine if it meets the requirements of the Crime Victim's Act, the rules and regulations governing the program, and the program processing guidelines. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience gathering and analyzing claimant information related to the Crime Victim's Act, AND I have determined eligibility and disposition for victim/claimant reimbursements. B. I have experience gathering and analyzing claimant information related to the Crime Victim's Act. Someone else determined eligibility and disposition for victim/claimant reimbursements. C. I have experience gathering and analyzing claimant information related to the requirements of a program other than the Crime Victim's Act. D. I have successfully completed college-level coursework related to research methodology or criminal justice. E. I have NO experience or education related to this work behavior. 08 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The actual duties you performed related to determining program eligibility. The actual duties you performed related to gathering and analyzing claimant information. Your level of responsibility. 09 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 10 WORK BEHAVIOR 2 - REVIEW FOR ACCURACY AND COMPLETENESS Review victim compensation claims for accuracy and completeness by obtaining and reviewing documents such as police reports, tax records, employment records, medical records, etc. Process claims for payment by calculating loss of earnings, loss of support, medical expenses, etc. Levels of Performance Select the Level of Performance that best describes your claim. A/ I have experience reviewing victim compensation claims for accuracy and completeness AND processing claims for payment. B. I have experience reviewing victim compensation claims for accuracy and completeness OR processing claims for payment. C. I have experience reviewing or processing claims in areas other than victim compensation. D. I have NO experience related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The actual duties you performed related to reviewing and processing claims, including the types of claims. Your level of responsibility. 12 WORK BEHAVIOR 3 - EVALUATE NEEDS Evaluate victims' needs and provide referrals to applicable state and local social services programs. Initiate follow-up contact with victims to assess services provided. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience evaluating victims' needs, providing referrals to various social services programs, AND contacting victims to assess services provided. B. I have experience evaluating victims' needs. Someone else provided referrals to social services programs and assessed services provided. C. I have experience providing referrals to various social services programs OR contacting victims to assess services provided. D. I have successfully completed college-level coursework or training related to social work, victimology, or victim services. E. I have NO experience or education related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. Your experience evaluating victim needs. Your experience providing referrals and follow-up contact to assess services provided. Your specific duties and responsibilities. 14 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Training Source Course Title Credits/Clock Hours Required Question

Clerical Assistant 2

State of Pennsylvania Dauphin, PA

Salary: $35,306.00 - $51,932.00 Annually Location : Dauphin County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2025-17595-00102 Department: Liquor Control Board Division: LC Administrative Services Div Opening Date: 01/31/2025 Closing Date: 2/13/2025 11:59 PM Eastern Job Code: 00102 Position Number: 00013282 Union: AFSCME Bargaining Unit: A1 Pay Group: ST03 Bureau / Division Code: 00268376 Bureau / Division: Administrative Service Division Worksite Address: 910 Capital Street City: Harrisburg, Pennsylvania Zip Code: 17124 Contact Name: Jenn Kelmelis Contact Phone: 717.787.5867 Contact Email: [email protected] THE POSITION Are you a highly organized multi-tasker who thrives in a fast-paced work environment? If so, the Pennsylvania Liquor Control Board (PLCB) is eager to welcome an enthusiastic and diligent Clerical Assistant 2 to work within the Bureau of Support Services, Administrative Services Division. This is a fantastic opportunity to provide clerical and administrative support to the bureau in addition to the coordination of agency programs such as agency travel, automotive fleet, and records retention. Showcase your talent while joining forces with our dynamic team! DESCRIPTION OF WORK As a Clerical Assistant 2, you will provide a wide-range of support functions to assist in the overall efficiency and productivity of the bureau. Some specific duties involve initiating acquisition of equipment, materials, goods, and services for each division within the bureau in addition to reconciling monthly credit card statements and identifying and resolving payment problems. You will also provide administrative support to the bureau director and division chiefs inclusive of obtaining current position descriptions, performance standards, interview questions, and other forms as necessary. In addition, this professional will provide agency automotive fleet support by ensuring vehicles are maintained in accordance with Commonwealth requirements. Strong organizational skills are vital to manage bureau workflow and communications including telephone, email, and written correspondence; developing and maintaining the logging and tracking system for various business area requests to the divisions to ensure accurate and timely actions or responses; and distributing information to divisions as necessary for review and response. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (commonwealth title); or Graduation from high school; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected]. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. *Eligibility rules apply. 01 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 02 WORK BEHAVIOR 1 - DOCUMENT CREATION AND ORGANIZATION Creates, sorts, files, and retrieves physical and electronic documents and folders. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience creating, sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. B. I have experience sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed. C. I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files. D. I have NO experience related to this work behavior. 03 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The type(s) of documents you created The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.) The actual duties you performed Your level of responsibility 04 WORK BEHAVIOR 2 - DATA ENTRY Enters purchase, contract, and budget information into databases and spreadsheets to track and maintain records. Responsible for tallying expenditures and reporting remaining funds.Ensures the information included is accurate. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience entering AND maintaining data in databases or spreadsheets. I was responsible for ensuring accuracy of the information submitted. B. I have experience entering data into databases or spreadsheets OR maintaining existing data. I was responsible for ensuring the accuracy of the information submitted. C. I have experience entering data into databases or spreadsheets or maintaining existing data but someone else ensured the accuracy of the information. D. I have successfully completed college-level coursework or training related to data entry. E. I have NO experience or coursework related to this work behavior. 05 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The actual duties you performed related to data entry The type(s) of data you entered Your level of responsibility 06 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Training Source Course Title Credits/Clock Hours 07 WORK BEHAVIOR 3 - WRITTEN COMMUNICATION Writes correspondence such as emails, orders, meeting invites, reports, memorandums, decisions, inquiries, agendas, or other methods of disseminating information. Ensures all information is accurate and complete in accordance with policies, standards, and legal requirements using word processing software such as Microsoft Word, Outlook, Excel, and Microsoft Teams. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience writing documents or correspondence. I was responsible for the final content. B. I have experience drafting documents or correspondence but was not responsible for the final content. C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism. D. I have NO experience or coursework related to this work behavior. 08 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The type(s) of documents/correspondence you wrote Your level of responsibility 09 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 10 WORK BEHAVIOR 4 - CUSTOMER SERVICE Greets visitors and answers telephone inquiries to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience greeting visitors and answering phone calls from external contacts to provide information or assistance on inquiries. B. I have experience greeting visitors and answering phone calls from other internal staff members or occasionally from external contacts; however, answering phone from external contacts was not a routine function of my job. C. I have NO experience related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience How often you answered calls and from whom The actual duties you performed Your level of responsibility 12 WORK BEHAVIOR 5 - OFFICE EQUIPMENT Operates office equipment. Instructions From the list below, please select all the office equipment you have experience in operating. A. Computer B. Printer C. Copy Machine D. Fax Machine E. Scanner F. None of the Above 13 In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office equipment. If you indicated you have no work experience operating any of the equipment, type N/A in the box below. Required Question

Immediate Start

Emergency Management Specialist

State of Pennsylvania Dauphin, PA

Salary: $58,035.00 - $88,235.00 Annually Location : Dauphin County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2025-16810-76198 Department: Emergency Management Agency Division: EM Trng Exrc Div Opening Date: 01/24/2025 Closing Date: 2/7/2025 11:59 PM Eastern Job Code: 76198 Position Number: 00300245 Union: FOP Lodge 92 Bargaining Unit: G4 Pay Group: ST07 Bureau / Division Code: 00312610 Bureau / Division: EM Training and Exercise Division Worksite Address: 1310 Elmerton Avenue City: Harrisburg, Pennsylvania Zip Code: 17110 Contact Name: Luke Dugan Contact Email: [email protected] THE POSITION If you have strong organizational skills and a knack for leadership, we have the perfect opportunity for you! The Pennsylvania Emergency Management Agency (PEMA) is looking for an experienced individual to implement scheduled emergency management training across the Commonwealth and instruct training courses as needed. This role requires the ability to build and maintain relationships with emergency management training partners at all governmental levels to facilitate collaboration and support of PEMA's training program. If you possess the necessary experience and qualifications, we invite you to apply for this dynamic and fulfilling opportunity! DESCRIPTION OF WORK In this position, you will be tasked with coordinating the logistics of facilitating training courses including coordinating with the host agency, assigning PEMA instructors, and distributing course materials. Your responsibilities will include performing as a course instructor as needed to fill gaps in PEMA instructor availability for scheduled courses. A solid background in emergency management training, along with understanding relevant training directives, policies, procedures, and methodologies is essential. Furthermore, you will be expected to coordinate the delivery of all vendor procured courses, including coordinating delivery sites, and administratively supporting courses and instructors. Significant experience in emergency management, particularly in delivering training is crucial for this role. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. In the event of an emergency/disaster situation or training exercise, this position may be required to travel, work up to 12-hour shifts, and work outside of the normal work hours, including weekends and overnights. Free on-site parking. Telework: You may have the opportunity to work from home (telework) part-time upon successful completion of a training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will receive the minimum starting salary of $58,035.00 (before taxes). The starting salary is non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Successful completion of the Emergency Management Trainee program (commonwealth title); or Two years of professional experience in the development, coordination, or promotion of emergency management programs such as disaster relief, public safety, flood mitigation and resiliency, and emergency management in government, industry, education, or the military; and a bachelor's degree; or An equivalent combination of experience and training that includes one year of professional experience in the development, coordination, or promotion of emergency management programs such as disaster relief, public safety, flood mitigation and resiliency, and emergency management in government, industry, education, or the military. Special Requirements: This position requires possession of an active motor vehicle license. This position requires certification in the following courses from the Federal Emergency Management Agency (FEMA) Emergency Management Institute, within six months of hire: IS-100.C: Introduction to the Incident Command System IS-700.B: An Introduction to the National Incident Management System IS-800.D: National Response Framework, An Introduction IS-2200: Basic Emergency Operations Center Functions Other Requirements: PA residency requirement is currently waived for this title. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected]. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. *Eligibility rules apply. 01 Special Requirement - Do you possess a valid driver's license which is not under suspension? Yes No 02 If you answered yes to the above question, please provide your driver's license number and expiration date. If you answered no, type N/A in the text box below. 03 Have you completed the Commonwealth of Pennsylvania's Emergency Management Trainee program? Yes No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How many years of full-time professional experience in the development, coordination, or promotion of emergency management programs such as disaster relief, public safety, flood mitigation and resiliency, and emergency management in government, industry, education, or the military do you possess? 2 years or more 1 but less than 2 years None of the above 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 How much graduate coursework have you completed in earth sciences, planning, emergency management, risk management, law enforcement, homeland security, emergency and/or crisis management, disaster preparedness, disaster management, public safety management or administration, fire science technology, fire protection engineering, hazardous materials response, or emergency medical services administration?If you are claiming credits/degree, you must upload a copy of your transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted.If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services link. For more information on foreign education credentials, please visit and click on Other Information. 30 credits or more Less than 30 credits None 08 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 09 WORK BEHAVIOR 1 - TRAINING Develops or conducts emergency management training courses at state, regional task force, county, and municipal levels in response to program requirements and identified needs. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience DEVELOPING emergency management training courses. B. I have experience CONDUCTING emergency management training courses that SOMEONE ELSE developed. C. I have experience DEVELOPING OR CONDUCTING training courses on topics OTHER THAN emergency management. D. I have successfully completed college-level coursework related to public speaking or adult learning. E. I have NO experience or education related to this work behavior. 10 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The duties you performed related to developing or conducting training courses. The topics of the training you developed or conducted. 11 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title(s) Credits/Clock Hours 12 WORK BEHAVIOR 2 - TECHNICAL ASSISTANCE Provides technical assistance to county and state agency partners as they develop emergency management training and exercises and ensure state and federal requirements are met. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience providing technical assistance to others on emergency management training and exercise. B. I have experience providing technical assistance to others on emergency management programs OTHER THAN training and exercise. C. I have successfully completed college-level coursework related to public relations, communications, or emergency management. D. I have NO experience or education related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The duties you performed related to providing technical assistance. The topic of the technical assistance. To whom you provided technical assistance. 14 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title(s) Credits/Clock Hours 15 WORK BEHAVIOR 3 - PROGRAM MANAGEMENT Administers the training and exercise program; analyzes After Action Reports (AAR) and stakeholder preparedness reports to evaluate program effectiveness and provide recommendations for improvement; and identifies goals and objectives for plans and training and exercises for the upcoming year. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience ADMINISTERING an emergency management program; ANALYZING AARs to evaluate effectiveness and provide recommendations; AND IDENTIFYING goals and objectives for the upcoming year. B. I have experience ANALYZING emergency management program AARs to evaluate effectiveness and provide recommendations OR IDENTIFYING goals and objectives for the upcoming year. C. I have experience ADMINISTERING an emergency management program. D. I have successfully completed college-level coursework related to program management or program planning and implementation. E. I have NO experience or education related to this work behavior. 16 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The duties you performed related to administering an emergency management program. The duties you performed related to analyzing AARs or identifying goals and objectives for the upcoming year. 17 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title(s) Credits/Clock Hours Required Question

Chesapeake Bay Watershed Restoration Division Program Manager (Administrative Officer 5)

State of Pennsylvania Dauphin, PA

Salary: $86,299.00 - $131,208.00 Annually Location : Dauphin County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2025-17141-08670 Department: Department of Environmental Protection Division: EP Chspk By Wtrshd Rstrtn Div Opening Date: 01/28/2025 Closing Date: 2/11/2025 11:59 PM Eastern Job Code: 08670 Position Number: 50698979 Union: Non Union Bargaining Unit: A3 Pay Group: ST10 Bureau / Division Code: 00353310 Bureau / Division: Chesapeake Bay Watershed Restoration Division Worksite Address: 400 Market Street City: Harrisburg, Pennsylvania Zip Code: 17101 Contact Name: OA, CE DEP Contact Email: [email protected] THE POSITION If you are a seasoned environmental expert eager to advance your career within the Commonwealth, we have an exciting opportunity for you. The Chesapeake Bay Watershed Restoration Division, part of the Department of Environmental Protection, is on the lookout for a dynamic and detail-oriented leader to take on the role of Program Manager. This position offers a chance to make a significant impact in the field of environmental restoration. Do not miss out on this fantastic opportunity-submit your application today! DESCRIPTION OF WORK This role entails significant administrative and managerial responsibilities, focusing on the leadership of the Chesapeake Bay Program within the Department of Environmental Protection. The division plays a crucial role in facilitating and coordinating the Commonwealth's initiatives aimed at restoring the Chesapeake Bay, which encompasses achieving the objectives set forth in the Chesapeake Bay Total Maximum Daily Load (TMDL) and the Chesapeake Bay Watershed Agreement. The division collaborates closely with various federal, state, and local agencies to tackle the challenges posed by nutrient and sediment pollution affecting Pennsylvania's Chesapeake Bay Watershed. Additionally, it manages the administration of funds associated with the Chesapeake Bay Program, including the Chesapeake Bay Implementation Grant (CBIG) and the Chesapeake Bay Regulatory Accountability Program (CBRAP) grant. Furthermore, the division is responsible for overseeing the budgeting and allocation of funds from the state's Chesapeake Bay Nonpoint Source Abatement Program, as well as the state's matching contributions towards the federal CBIG and CBRAP grants. Interested in learning more? Additional details regarding this position can be found in the . Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. This position may require travel to Chesapeake Bay, meetings, and PA counties. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Administrative Officer 4 (Commonwealth title); or Eight years of experience in progressively responsible and varied management or staff work, including personnel management, fiscal management, budgeting, or procurement; and such training as may have been gained through graduation from a four year college or university; or Any equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected]. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. *Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as an Administrative Officer 4 for one or more years full-time? Yes No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Do you possess progressively responsible and varied office management or staff work which includes experience in personnel management, budgeting, or procurement? Yes No 04 If claiming experience in the previous question, please list the employer(s) where you gained this experience AND the specific duties you performed in personnel and fiscal management, budgeting, AND procurement, as supported in the employment history section of your application. In order to qualify for this position, you MUST have experience in EACH of the following areas: personnel and fiscal management, budgeting, AND procurement. 05 How many years of full-time progressively responsible and varied office management or staff work do you possess? 8 years or more 7 but less than 8 years 6 but less than 7 years 5 but less than 6 years 4 but less than 5 years 3 but less than 4 years 2 but less than 3 years 1 but less than 2 years Less than 1 year None 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. Master's degree or higher Bachelor's degree Some coursework None 08 If you have not completed college coursework in one of the fields listed in the previous question, how much college coursework have you completed in another field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. 120 credits or more 90 but less than 120 credits 60 but less than 90 credits 30 but less than 60 credits Less than 30 credits None 09 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 10 WORK BEHAVIOR 1 - PROGRAM DEVELOPMENT Conducts needs assessments and develops program objectives, plans, policies, and procedures. Plans the scope of the project and the timeline for program start-up; conceptualizes service delivery methods; and determines the organizational structure needed. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience DEVELOPING program objectives, plans, policies, and procedures based on research and data gathered. B. I have experience IMPLEMENTING program objectives, plans, policies, and procedures developed by someone else. C. I have successfully completed college-level coursework related to business management or business administration. D. I have NO experience or coursework related to the work behavior above. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The actual duties you performed related to program development or implementation The type(s) of programs you developed or implemented Your level of responsibility 12 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Training Source Course Title Credits/Clock Hours 13 WORK BEHAVIOR 2 - QUALITY ASSESSMENT Compiles and analyzes statistical and financial data, narrative reports, and other pertinent information to assess the quality of programs. Recommends and implements changes and improvements. Ensures programs are operating cost-effectively and compliant with established standards, goals, objectives, and priorities. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience evaluating the effectiveness of programs. I ensured programs were cost-effective AND compliant with established standards, goals, and objectives by addressing issues or negative trends. B. I have experience evaluating the effectiveness of programs. I ensured programs were cost-effective OR compliant with established standards, goals, and objectives by addressing issues or negative trends. C. I have experience evaluating the effectiveness of programs. I identified issues or negative trends and notified someone else who ensured they were addressed. D. I have successfully completed college-level coursework related to statistics, accounting, or economics. E. I have NO experience or coursework related to this work behavior. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The actual duties you performed related to assessing the quality of programs The type(s) of issues or negative trends you identified or addressed Your level of responsibility 15 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Training Source Course Title Credits/Clock Hours 16 WORK BEHAVIOR 3 - REPORTING Compiles information for reports, status updates, presentations, correspondence, or other methods of disseminating information. Ensures the information included is accurate and submitted timely or in accordance with program requirements. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience compiling information for various types of documents and reports. I was responsible for writing reports or documents and ensuring the accuracy and timely submission of the information to meet established requirements. B. I have experience compiling information for various types of documents and reports. I was responsible for drafting reports or documents but someone else ensured the accuracy of the report and submitted it to meet established requirements. C. I have experience compiling information for use in various types of reports or documents. D. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism. E. I have NO experience or coursework related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The actual duties you performed related to compiling information and writing reports The type(s) of documents you prepared Your level of responsibility 18 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Training Source Course Title Credits/Clock Hours Required Question

Business Analyst 3

State of Pennsylvania Dauphin, PA

Salary: $66,250.00 - $100,636.00 Annually Location : Dauphin County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2025-17064-01053 Department: Executive Offices Division: EX OA HHS ITDC Bus Mgmt Div Opening Date: 01/30/2025 Closing Date: 2/12/2025 11:59 PM Eastern Job Code: 01053 Position Number: 50367214 Union: Non Union Bargaining Unit: A3 Pay Group: ST08 Bureau / Division Code: 00812510 Bureau / Division: EX OA HHS ITDC Business Management Division Worksite Address: 2525 N. 7th Street Worksite Address: 3rd Floor, HUB City: Harrisburg, Pennsylvania Zip Code: 17110 Contact Name: Bryanne Hickerson Contact Phone: 717.705.8323 Contact Email: [email protected] THE POSITION Are you an analytical, ambitious, and detail-oriented professional interested in an exciting career opportunity? The Business Management Division of the Human Services (HHS) Information Technology (IT) Delivery Center provides end-to-end IT services to all staff in the Department of Human Services (DHS), the Department of Health (DOH), the Department of Drug and Alcohol Programs (DDAP), and the Pennsylvania Department of Aging (PDA). In this role, you will have the opportunity to oversee work in meeting business needs through the identification and development of improved IT systems. Grow your career with us, apply today! DESCRIPTION OF WORK The Senior Business Analyst (BA) is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies and operations of a Program Office, Bureau and/or organization, and to recommend solutions that enable the Program Office, Bureau and/or organization to achieve its goals. The focus of this position is to work closely with the business units to gain an in-depth understanding of the customer's business strategy, processes, services, roadmap, and the context in which the business operates. This role will be key to understanding and documenting capabilities needed to address business challenges. The Senior BA is responsible for reviewing assigned business processes from end-to-end (E2E) to identify and address operational, financial, and technological risks identifying opportunities to improve efficiency. Responsibilities will include a full range of activities from leading small to mid-size projects to assisting Project Managers (PMs) on larger more complex projects related to operational business functions that affect team members. Individuals with certification through the Business Analysis Body of Knowledge (BABOK) will be better positioned for this role. Interested in learning more? Additional details regarding this position can be found in the position description Work Schedule and Additional Information: Full-time employment, 37.5 hours per week. Work Hours will range from 7:30am - 5:00pm (candidate may decide schedule). Lunch period will be based on selected work schedule (30 minute or 1 hour lunch), Monday - Friday. Telework: You may have the opportunity to work from home (telework) full-time. You must come into the office one day a month at a minimum. You will be expected to work from home (telework) for the reminder of your work schedule but this could change and you may be required to come into the office more frequently. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Although this is a telework position, you will be required to come to the Harrisburg office to pick up your equipment. Other reasons for coming into the office include: changes to the current telework that would require staff to come into the office, to attend training, mandatory meetings or on an ad hoc basis. Your supervisor will give you at least a 24 hour notice and all travel will be at your own expense. Parking is located at the building and is free. Salary: Selected candidates, who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary (before taxes) of $66,250.00. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as a Business Analyst 2; or Six years of business process analysis experience; or Two years of business process analysis experience and a bachelor's degree; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected]. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. *Eligibility rules apply. 01 Do you have at least one or more years of experience as a Business Analyst 2 while employed by the Commonwealth of Pennsylvania? Yes No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Do you have two or more years of business process analysis experience? Yes No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.) 05 Have you completed graduate education in business or information technology? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. Yes No 06 CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 07 WORK BEHAVIOR 1 - BUSINESS PROCESSES AND WORKFLOW Document and analyze existing business rules and processes in order to gain an understanding of business needs and workflow; and develop and implement improved business processes utilizing input from business users to execute agency program policy. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience documenting and analyzing existing business rules and processes to understand business needs and workflow; AND developing and implementing improved business processes utilizing input from business users. B. I have experience documenting or analyzing existing business rules and processes to understand business needs or workflow. C. I have successfully completed college-level coursework related to business process or management. D. I have NO experience or coursework related to this work behavior. 08 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name of the employer(s) where you gained this experience Include the name of projects/systems referenced as well as details of the type of data collected Your experience documenting or analyzing rules, processes, etc. to understand needs or workflow Your experience developing or implementing business processes Your specific duties and responsibilities 09 If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below. College/University Course Title Credits/Clock Hours 10 WORK BEHAVIOR 2 - SYSTEM TESTING AND PROCESSING Develop user acceptance test plans and test scripts and conduct or coordinate system testing with users to ensure the product meets agency needs. Ensure all functions, such as payment methods, can be processed within the systems and all information and reports are accurate. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience developing user acceptance test plans and test scripts, and conducting or coordinating system testing with users to ensure the product meets needs, AND ensuring functions can be processed within the systems and information or reports are accurate. B. I have experience conducting or coordinating system testing with users to ensure the product meets needs, OR ensuring functions can be processed within the systems and information or reports are accurate. C. I have successfully completed college-level coursework related to information technology. D. I have NO experience or coursework related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name of the employer(s) where you gained this experience Include the name for each system referenced and type of data Your experience developing user acceptance test plans and test scripts Your experience conducting or coordinating system testing with users Your experience ensuring functions are processed and information/reports are accurate Your specific duties and responsibilities 12 If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below. College/University Course Title Credits/Clock Hours 13 WORK BEHAVIOR 3 - BUSINESS PROCESS COMMUNICATION Work with the partners/agencies to understand business processes, identify processes that can be improved, and develop briefing papers or design documents describing the process and potential improvements including the impact of proposed solutions. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience working with partners/agencies to understand business processes, identify improvements, AND develop briefing papers/reports/design documents regarding those processes or improvements and the impact of solutions. B. I have experience developing briefing papers/reports/design documents regarding business processes, improvements, or solutions. C. I have experience working with partners/agencies to understand business processes or identify improvements. D. I have successfully completed college-level coursework related to technical writing. E. I have NO experience or coursework related to this work behavior. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name of the employer(s) where you gained this experience Include the name for each system referenced and type of data Your experience working with partners/agencies to understand processes, improvements, etc. Your experience developing briefing papers/reports Your specific duties and responsibilities 15 If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below. College/University Course Title Credits/Clock Hours 16 WORK BEHAVIOR 4 - PROJECT COMMUNICATION Review existing, pending, and developing IT projects to communicate the status with the Application Development Manager, Project Manager or senior level official, and other direct reports on a regularly scheduled basis. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience reviewing IT projects and regularly communicating the status with project managers and senior level management. B. I have experience reviewing IT projects and preparing communications for someone else to deliver to project managers or senior level management. C. I have successfully completed college-level coursework related to organizational communication. D. I have NO experience or coursework related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name of the employer(s) where you gained this experience Provide details on each project referenced and include the name for each project/system referenced, including type of data Your experience reviewing projects Whom you communicated the status with 18 If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below. College/University Course Title Credits/Clock Hours 19 WORK BEHAVIOR 5 - BUSINESS REQUIREMENTS GATHERING SESSIONS Conduct business requirements gathering sessions to elicit needs information from business and technical resources for use in complex system development and system enhancement projects. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience CONDUCTING business requirements gathering sessions or meetings to elicit needs information from various resources for use in development or enhancement projects. B. I have experience ASSISTING OTHERS in conducting business requirements gathering sessions or meetings to elicit needs information from various resources for use in development or enhancement projects. C. I have experience with group presentations, or I have completed college coursework related to this work behavior such as public speaking, etc. D. I have NO experience or coursework related to this work behavior. 20 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name of the employer(s) where you gained this experience Your experience with business requirements gathering sessions or meetings Provide details on each project/system referenced Your specific duties (conducting, assisting, etc.) and responsibilities 21 If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below. College/University Course Title Credits/Clock Hours Required Question

Immediate Start

Clerical Supervisor 2

State of Pennsylvania Dauphin, PA

Salary: $44,890.00 - $67,678.00 Annually Location : Dauphin County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2025-16308-00200 Department: Department of Labor & Industry Division: LI UC Serv Ctr Fl Op Div Opening Date: 01/22/2025 Closing Date: 2/4/2025 11:59 PM Eastern Job Code: 00200 Position Number: 50605846 Union: AFSCME Bargaining Unit: A2 Pay Group: ST05 Bureau / Division Code: 00125702 Bureau / Division: Labor and Industry, Harrisburg Unemployment Compensation Service Centers Worksite Address: 651 Boas Street City: Harrisburg, Pennsylvania Zip Code: 17120 Contact Name: Meshal Ghori Contact Email: [email protected] THE POSITION Are you skilled in performing clerical duties and supervising staff? If you are a dependable, organized, and supportive individual then join our team at the Harrisburg Unemployment Compensation Service Centers. This Clerical Supervisor 2 position gives you the opportunity to supervise a clerical staff that plays an important role in the processing of unemployment compensation claims. Make your career aspirations a reality with us! DESCRIPTION OF WORK In this position, you will oversee a clerical and supervisory clerical staff who perform a variety of moderately complex and complex clerical work. You will be expected to oversee the receipt, distribution, and delivery of mail, gather data to prepare correspondence and reports, and enter and retrieve information from our database. Work also includes providing procedural information and clerical training to staff, assessing clerical workloads and assigning work accordingly, and maintaining office equipment in working order to ensure uninterrupted service to the employees of the service center. From answering written inquiries from our other service centers, referees, and departments to evaluating employee performance, our team will rely on you to keep our clerical team working efficiently and effectively. Do not miss this opportunity to take the next step in your clerical career! Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Hours may vary based on operational needs. Telework: You may have the opportunity to work from home (telework) part-time, after successful completion of the required probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as a Clerical Supervisor 1; or One year as a Clerical Assistant 3; or Two years of as a Clerical Assistant 2; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification. Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected]. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. *Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Clerical Supervisor 1 for one or more years full-time? Yes No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 3, as a Clerk 3, as a Clerk Typist 3, or as a Clerk Stenographer 3 for one or more years full-time? Yes No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2, as a Clerk 2, as a Clerk Typist 2, or as a Clerk Stenographer 2 for two or more years full-time? Yes No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 How many years of full-time moderately complex clerical (or higher level clerical) work experience do you possess? 2 years or more 1 but less than 2 years Less than 1 year None 08 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 09 How many semester credits of college coursework have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. 60 credits or more 30 but less than 60 credits 15 but less than 30 credits Less than 15 credits None 10 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 11 WORK BEHAVIOR 1 - EQUIPMENT MAINTENANCE AND REPLACEMENT Maintains computers, printers, scanners, and other peripheral hardware utilized by mail and scanning service employees. Provides recommendations for equipment replacement and works with management to select new equipment. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience maintaining various computer, printing, or scanning equipment. I provided recommendations for replacement and assisted with the selection of new equipment. B. I have experience maintaining various computer, printing, or scanning equipment. I provided recommendations for replacement but did NOT assist with the selection of new equipment. C. I have experience maintaining various computer, printing, or scanning equipment. D. I have successfully completed college-level coursework related to computer or electronics repair. E. I have NO experience or training related to this work behavior. 12 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The actual duties you performed related to equipment maintenance and/or replacement. The type(s) of recommendations you made. Your level of responsibility. 13 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Training Source Course Title Credits/Clock Hours 14 WORK BEHAVIOR 2 - QUALITY ASSURANCE Evaluates product output to assess the quality of goods produced to ensure compliance with established standards. Recommends changes when negative trends are found. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience performing quality assurance checks. I was responsible for ensuring compliance with established standards AND provided recommendations for change when negative trends were identified. B. I have experience performing quality assurance checks. I was responsible for ensuring compliance with established standards OR providing recommendations for change when negative trends were identified. C. I have successfully completed college-level coursework related to quality assurance. D. I have NO experience or training related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The actual duties you performed related to quality assurance. The type(s) of recommendations you made. Your level of responsibility. 16 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Training Source Course Title Credits/Clock Hours 17 WORK BEHAVIOR 3 - PROCESS EVALUATION Evaluates mail and scanning services work methods and procedures to identify strengths, weaknesses, opportunities, and challenges. Recommends new or updated work processes, rules, policies, and procedures to create a more efficient and effective organization. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience evaluating work methods and procedures to identify strengths, weaknesses, opportunities, and challenges. I recommended new or updated work processes, rules, policies, and procedures. B. I have experience evaluating work methods and procedures to identify strengths, weaknesses, opportunities, and challenges but did not make recommendations for new or updated work processes, rules, policies, and procedures. C. I have successfully completed college-level coursework related to program evaluation, program analysis, project monitoring and evaluation, or evaluation theory, design, and methods. D. I have NO experience or coursework related to this work behavior. 18 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The actual duties you performed related to evaluating processes. The type(s) of recommendations you made. Your level of responsibility. 19 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Training Source Course Title Credits/Clock Hours 20 WORK BEHAVIOR 4 - TECHNICAL ASSISTANCE Answers inquiries and provides assistance to staff regarding the mail and scanning services offered and the mass production of CDs for various agencies. Resolves issues or complaints. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience answering inquiries and resolving issues or complaints. B. I have experience answering inquiries but referred issues or complaints to the appropriate area for resolution. C. I have successfully completed college-level coursework related to communications, public relations, conflict resolution, or interviewing. D. I have NO experience or coursework related to this work behavior. 21 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The actual duties you performed related to the technical assistance you provided. Your level of responsibility. 22 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Training Source Course Title Credits/Clock Hours 23 WORK BEHAVIOR 5- SUPERVISION Supervises staff by assigning work and establishing priorities and timeframes for completion. Reviews employee performance and prepares evaluation reports. Provides leadership and mentorship to staff. Interviews prospective employees and recommends selection. Receives and resolves grievances and complaints. Counsels employees when necessary. Provides guidance to staff on complex issues and approves or denies leave requests. Identifies training needs and provides training to staff. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience performing a full range of supervisory duties, such as approving leave, reviewing employee performance, directing the work of subordinates, assigning training, conducting employment interviews, and addressing disciplinary issues. B. I have experience as a lead worker. I have provided on the job training to newly hired staff, reviewed their work, or served as a team or group leader, but I was NOT responsible for employee discipline or hiring decisions. C. I have successfully completed college-level coursework or training related to supervisory development, but I do not have at least six months of supervisory or lead work experience in a work setting. D. I have NO experience or training related to this work behavior. 24 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The actual duties you performed related to supervision or lead work. Your level of responsibility. 25 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University/Training Source Course Title Credits/Clock Hours Required Question

AGRICULTURAL SPECIALIST

Dauphin County Pennsylvania Dauphin, PA

Job Description Rate: Salary is Commensurate with experience Dauphin County Conservation District is currently accepting applications for the full-time position of Agricultural Specialist . The objective of the employee in this role is to educate and assist the agricultural community in understanding the purpose and importance of implementation of conservation practices that protect and enhance our soil and water resources. The person in this position also facilitates the implementation of agricultural best management practices within Dauphin County. Salary is Commensurate with experience. E ssential Functions of this Position: A person in this position cultivates positive working relationships with the Dauphin County agricultural community to promote and implement good conservation planning, proper management of nutrients and the installation and maintenance of best management practices as required for successful management of soil and water resources. Provides a timely response to a request for conservation planning assistance and develop a timeline for development of farm conservation plan. Farm conservation plans shall be developed with accuracy and detail as required to meet or exceed minimum requirements. A component part of conservation planning is the education of the farm operator/owner in relation to the function, implementation and maintenance of the plan. Prepares or reviews nutrient management plans in a timely manner with attention to detail and accuracy in accordance with current applicable nutrient management regulations and standards. Promotes and administers, in a fair and equitable manner, financial assistance programs in accordance with policies and procedures established by the funding source and the Conservation District Directors. All contracts and financial records shall be organized to permit timely retrieval of information, current and maintained, with accuracy and attention to detail. Provides education outreach through one-on-one contacts, field days, workshops, publications, mailings and news releases to inform Dauphin County farmers/landowners of regulations and the value of proper nutrient management and conservation planning in relation to our soil and water resources. Maintains an agricultural database that is updated on a weekly basis. Information relating to conservation plans, nutrient management plans, financial assistance, requests, complaints and one on one visits shall be accurately entered into appropriate data bases. Conducts program compliance inspections and complaints in a professional, courteous and timely manner with accuracy and attention to detail. Minimum Education, Experience, and Training Requirements: EDUCATION: Bachelor's Degree in agriculture, civil engineering or related natural resource field or an appropriate amount of practical related experience. Computer training required. WORK EXPERIENCE: 1-2 years working experience in field of public or private soil conservation preferred but not required. 1-2 years of working experience in the agricultural sector preferred but not required. Dauphin County is an equal opportunity employer and is committed to an inclusive workplace free of discrimination and harassment. Dauphin County prohibits discrimination and harassment of any type and affords equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Help Desk Analyst

United Software Group Dauphin, PA

HiI hope you are doing wellJob Title: Help Desk AnalystLocation: Dauphin, PA :: OnsiteDuration: ContractDescription:They may come into the office while they are in training, and once they get up to speed, they will be put in the telework mix.The Help Desk Analyst is doing call center work.They are taking calls, helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier 2 when necessary.There is no wiring, hooking up or unhooking anything, no remote access, nothing like that.The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software, hardware products and application services to resolve user problems.Role:•Receives telephone calls and e-mails from users having problems using business applications or inquiring how to use specific aspects of the applications.•Ascertain the nature of the problem, determine whether the problem is caused by hardware such as a modem, printer, cables, or telephone, or is an application issue, and log in to the to the tracking system.•Escalates issues in accordance with defined procedures.•Assists users through problem-solving steps.•uses technical databases to research problems and talks with co-workers to research problems and find solutions.•Makes appropriate use of reference publications and diagnostic aids in resolving technical problems.•Assists in the coordination of changes, upgrades, and new products, ensuring systems will operate correctly in current and future environments.•Provides accurate and complete answers to general use and administrative environment questions in a timely manner.•communicates accurate and useful status updates.•Manages and reports time spent on all work activities.•Follow quality standards.•Able to work in a team environment.•Completes assigned tasks.•Strong communication skills, both written and spoken.Skill Matrix: Promptly answer help desk phone 3 YearsPromptly respond to help desk emails 3 YearsEscalate issues to senior staff members by assigning ServiceNow incidents to the appropriate technical resource (3 years).Perform agency computer repairs, as needed, for 3 YearsInstall software and updates on agency computers as needed for 3 YearsAssist senior technical staff as requested with lower-level job tasks such as acquiring data and running reports 3 YearsRun daily reports and hand deliver the reports or insert into inter-company mail envelopes for pick-up and delivery.Create ServiceNow incidents for all phone and email requests for 1 YearProvide assistance with cable clean-up, installations, data center cleaning, moving or racking of equipment for 1 YearThanks with regards,Lucky MishraTechnical RecruiterOffice: 614-495-9222 Ext: [email protected]://www.linkedin.com/in/lucky-mishra-45481a252

Conservation Planner

PA Association of Conservation Districts Dauphin, PA

Pennsylvania Association of Conservation Districts (PACD)VACANCY ANNOUNCEMENTCERTIFIED CONSERVATION PLANNERPosition Title: Conservation PlannerNumber of Positions Available: 1Salary Range: $45,000 to $50,000 per yearLocation: Dauphin CountyDuties:As the Conservation Planner or technician for the Pennsylvania Association of Conservation Districts (PACD), the individual will provide planning assistance to the State Conservation Commission (SCC), the Natural Resource Conservation Service (NRCS) and local conservation districts. This position will also work closely with other representatives of the state government, various county officials, watershed organizations, and landowners.Qualifications:Knowledge, Skills, and AbilitiesA qualified candidate should have the following:Agricultural background or experience preferred.Strong communication skills to discuss and explain conservation plans with landowners.Knowledge of soil properties and characteristics sufficient to interpret land use potential and deficiencies and advise landowners or agricultural operators of sound resource conservation techniques.Knowledge of federal, state, and local laws and regulations pertaining to natural resource management.Knowledge of the requirements of various Farm Bills to advise agricultural producers and rural landowners on participation in Farm Bill conservation programs.Candidate must possess a valid PA driver’s license.EducationCollege or technical training required.Work Schedule:This is an at-will, full-time, temporary year-by-year, grant-funded position.Conditions of Employment:Work is performed indoors and outdoors, often under adverse weather conditions. The conservation planner is required to drive a personal vehicle (mileage will be reimbursed). A reliable form of transportation is a must.Salary/Benefits:Salary Range: $45,000-50,000. Benefits include health insurance, 401k retirement plan, and accrued PTO leave. No relocation expenses will be provided.How to Apply:Candidates must submit a resume and cover letter to PACD:Please apply by e-mail with subject heading “Conservation Planner Dauphin” to: [email protected] for Application:All application materials must be received by 4:00 PM on February 5, 2025.recblid 4xoa131a5qfa86eyeypdhb0hz5ssns