Jobs in Bergen

Head of Customer Service & Experience

Tagged: Customer Service Representative Manager Head of Customer Service & Experience $70,000–$90,000 annually, based on experience. Remote: USA, Remote-Hybrid Position Overview We are seeking an experienced and dynamic Head of Customer Service & Experience to lead and oversee our customer service operations and overall customer journey. This leadership role is crucial for ensuring seamless customer experiences and maintaining exceptional service standards. The ideal candidate will manage a team based in the Philippines while driving customer satisfaction and retention through innovation and proactive leadership. Key Responsibilities Customer Outreach & Engagement : Lead customer outreach initiatives, ensuring timely and effective communication. Address customer concerns, inquiries, and feedback promptly and efficiently. Team Leadership : Manage and mentor a remote team of customer service agents based in the Philippines. Foster a high-performing, motivated team culture through coaching and development. Performance Monitoring : Oversee and improve key customer service metrics, including response rates, satisfaction scores, and resolution times. Leverage data insights to drive continuous improvement in service delivery. Quality Assurance : Ensure communications meet brand voice and quality standards. Review and refine customer interactions for tone, accuracy, and resolution effectiveness. Customer Journey Management : Manage the customer journey from product delivery to post-purchase interactions, ensuring positive experiences across all touchpoints. Cross-Functional Collaboration : Work closely with brand managers to share customer insights and feedback. Collaborate to integrate customer feedback into product, service, and marketing strategies. Process Improvement & Reporting : Identify opportunities to enhance the customer experience and streamline workflows. Provide detailed reports on service performance, customer feedback, and actionable insights to senior leadership. Qualifications Proven leadership experience in customer service or customer experience roles, especially in remote or global settings. Strong understanding of customer service metrics, KPIs, and quality assurance practices. Experience managing and mentoring remote teams, preferably offshore. Exceptional communication and interpersonal skills for both internal and external interactions. A passion for delivering customer-centric solutions and exceptional experiences. Familiarity with customer service software, CRM systems, and analytics tools. Proficiency with Zendesk is a plus. Experience in e-commerce or retail environments is a bonus. #J-18808-Ljbffr

Work Life Balance

E-commerce API Integration Specialist

BHIRED North Bergen, NJ

A high-performing e-commerce company is seeking an API Integration Developer to join its Listings Building Team and contribute to the development of scalable tools for managing and publishing e-commerce listings across multiple sales channels. This role focuses on designing innovative solutions, integrating APIs from leading platforms, and addressing complex multichannel challenges. Responsibilities Include: Developing and enhancing integrations with APIs such as Amazon SP-API, eBay Trading API, Walmart Marketplace API, and Shopify API. Designing scalable tools for managing product data and synchronizing large catalogs across channels. Collaborating to create features that solve complex multichannel challenges. Staying updated with API changes and ensuring compliance with channel requirements. Troubleshooting and resolving integration issues for a seamless user experience. Ideal Qualifications: Extensive experience with APIs for leading e-commerce platforms. Strong knowledge of e-commerce listings management, product variations, and bulk uploads. Passion for solving challenges and delivering impactful solutions. Proven ability to collaborate effectively in a fast-paced environment. If you are an experienced API Integration Developer with a passion for e-commerce technology, this opportunity is for you. Apply today! Salary: $150k - $200k/Year To apply, please send your resume to [email protected]

Dynamic Environment

Caregiver Home Health Aide Guaranteed Hours

Elara Caring North Bergen, NJ

Job Description:Pay: $15.13-$17.00/hr$1300 Sign on Bonus Join our Elara Caring family and become a superhero of care! We're on a mission to keep people in their homes safely, one client at a time. Why Choose Elara Caring? We've got an awesome team environment where everyone supports each other.Daily Pay Available! Work today, get paid tomorrow.Need a flexible schedule? We've got you covered.Paid travel time between assignments Yes, please!Paid orientation and training, plus hundreds of free online classes available to support anything you may need.Ready to climb the career ladder? We've got opportunities for advancement waiting for you!Medical, dental, and vision benefits, plus a 401K match.What do you need to bring to the table? A big heart and a passion for helping people with tasks like bathing, housekeeping, and meal prep.Reliable transportation to zoom to your clients' homes and spread joy.You might need to do some occasional heavy lifting (up to 50 pounds)We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to [email protected]. Click below for a glimpse into the day in the life of an Elara Caregiver!

Senior Personal Injury Attorney

Law Firm Bergen County, NJ

Job Description Job Description About Brandon J. Broderick, Attorney At Law: Brandon J. Broderick is a prestigious and forward-thinking law firm committed to delivering exceptional legal services. With a blend of tradition and innovation, we are dedicated to staying at the forefront of legal practice and technology. Come join a team where the culture values Transparency, Accountability, Empowerment, Teamwork, Passion, Giving Back, Diversity, and Inclusion. At Brandon J Broderick, you will be provided with training, mentorship, a career path along with perks such as Summer Fridays, competitive benefits, a robust holiday schedule, and work-life balance ! We care deeply about or employees and our clients. Our commitment to these values ensures a supportive and inclusive environment where every team member can thrive and contribute to our collective success. Join us in making a difference and building a fulfilling career. We are seeking an attorney with a minimum of five years of litigation experience, including at least three years focused on personal injury law, to join our growing New Jersey practice and represent individuals in personal injury related claims. Key Responsibilities: Oversee a caseload of personal injury cases from initiation through resolution, including conducting legal research, drafting pleadings, motions, and discovery documents. Effectively communicate with clients, opposing counsel, and insurance companies to negotiate settlements and facilitate the litigation process. Conduct depositions, attend court hearings, and represent clients in mediation and arbitration proceedings. Collaborate with senior attorneys and support staff to devise case strategies for optimal outcomes. Stay updated on changes in personal injury laws and legal trends to provide knowledgeable counsel to clients. Qualifications: · Juris Doctor (J.D.) degree from an accredited law school. · Active license to practice law in New Jersey in good standing. · Minimum of 8 years of experience handling plaintiffs' personal injury matters. · Proficient litigation skills, including experience with drafting legal documents, conducting depositions, and courtroom appearances. · Excellent communication, negotiation, and interpersonal skills. · Ability to work independently and collaboratively within a team environment. · Detail-oriented with strong analytical and problem-solving abilities. Benefits: We offer a competitive salary and comprehensive benefits package. · · Health Insurance · · Dental Insurance · · Vision Insurance · · Paid Time off · · Sick time Equal Opportunity Statement Brandon J Broderick provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form. Company Description About Brandon J. Broderick, Attorney At Law: Brandon J. Broderick is a prestigious and forward-thinking law firm committed to delivering exceptional legal services. With a blend of tradition and innovation, we are dedicated to staying at the forefront of legal practice and technology. Come join a team, in a fast-paced environment, where the culture values Transparency, Accountability, Empowerment, Teamwork, Passion, Giving Back, Diversity, and Inclusion. At Brandon J Broderick, you will be provided with training, mentorship, a career path along with perks such as Summer Fridays, competitive benefits, a robust holiday schedule, and work-life balance! We care deeply about or employees and our clients. Our commitment to these values ensures a supportive and inclusive environment where every team member can thrive and contribute to our collective success. Join us in making a difference and building a fulfilling career.We are one of the fastest growing Law Firms in the Tri-state area. Company Description About Brandon J. Broderick, Attorney At Law: Brandon J. Broderick is a prestigious and forward-thinking law firm committed to delivering exceptional legal services. With a blend of tradition and innovation, we are dedicated to staying at the forefront of legal practice and technology. Come join a team, in a fast-paced environment, where the culture values Transparency, Accountability, Empowerment, Teamwork, Passion, Giving Back, Diversity, and Inclusion. At Brandon J Broderick, you will be provided with training, mentorship, a career path along with perks such as Summer Fridays, competitive benefits, a robust holiday schedule, and work-life balance! We care deeply about or employees and our clients. Our commitment to these values ensures a supportive and inclusive environment where every team member can thrive and contribute to our collective success. Join us in making a difference and building a fulfilling career.We are one of the fastest growing Law Firms in the Tri-state area.

Work Life Balance

Legal Assistant

Law Office of Deyanira Roque, LLC North Bergen, NJ

Job Description Job Description Job Description Answers phone calls, schedule court hearings, send letters of representation to the court, calendar appointments, and support clients. Perform administrative duties such as filing, typing, copying, scanning etc. Must exhibits polite and professional communication via phone, e-mail, and mail. Must anticipate needed supplies and place orders for office supplies. Must be fluent in English and Spanish. Ideal candidate must live in the Hudson County Area. Education and Experience Requirements High school diploma or equivalent education required 1 year of administrative assistant experience. Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, and Adobe Acrobat Work Hours/Benefits Will provide educational opportunities by paying for seminars and courses. Hours 9 to 5 Monday through Friday with flexible schedule.

Warehouse Associate

CORT North Bergen, NJ

Job Description Job Description Overview CORT Furniture Rental is hiring immediately for full-time Warehouse Associates! The Warehouse Associate works collaboratively as a part of our operations team, ensuring that our product meets quality standards and arrives where it needs to. The schedule is Monday-Friday 7:30 am-4:00 pm with overtime opportunities to complete the daily work. Pay: Starting at $18 hour. Responsibilities Complete monthly inventory control count of product in warehouse Stage furniture for loading Load and unload furniture Remove and return furniture from warehouse racks using warehouse equipment Clean and repair furniture as needed Qualifications 18 years of age or older Reliable transportation High school diploma or GED; or 3 months related warehouse experience and/or training Physically able and willing to move furniture; ability to lift 50+ pounds on a regular basis or 100 pounds with a partner Able to operate equipment such as RF scanners, pallet jacks, forklifts, and stand-up reach trucks Must pass drug screening (does not include THC) as a condition of employment. CORT also participates in the E-Verify program.

Delivery Driver

CORT North Bergen, NJ

Overview CORT Furniture Rental is hiring immediately for full-time non-CDL drivers! The Delivery Driver works collaboratively as part of the Operations team. You will be responsible for loading furniture and delivering safely to customers' homes or office spaces. You will also be assembling furniture for the customer and going above and beyond to ensure a positive customer experience. Pay: $21 / hour depending on experience Schedule: Standard is approximately Monday-Friday 7:30am-4pm or later; some flexibility or overtime may be required What We Offer Hourly pay rate; weekly pay; paid training; 40 hours/week with occasional overtime opportunities Promote from within culture Comprehensive health insurance (medical, dental, vision) available on the first of the month after hire date 401(k) retirement plan with company match Paid vacation, sick days, and holidays Company-paid disability and life insurance Tuition reimbursement Employee discounts and perks Growth and mentorship opportunities Responsibilities Start your day at our warehouse where you'll meet to review your route, safety topics, and more with the operations team Drive a 26-foot box truck with a lift gate to customers' homes or offices Unload, deliver, and install furniture while interacting with customers Assist in the warehouse as needed; this may require loading and unloading furniture Qualifications A valid state driver's license At least one year of professional experience driving a 26-foot box truck or larger commercial vehicle Physically able and willing to move furniture indoors, outdoors, up or down stairs and in all weather conditions; ability to lift 100+ pounds with a partner Ability to work overtime as needed Must be at least 21 years of age Must pass drug screening and MVR checks as a condition of employment. CORT also participates in the E-Verify program. Per FMSCA Regulations: Drivers must read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records. About CORT CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit https://www.cort.com. Working for CORT For more information on careers at CORT, visit https://careers.cort.com/ This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.

Delivery Driver

CORT North Bergen, NJ

Job Description Job Description Overview CORT Furniture Rental is hiring immediately for full-time non-CDL drivers! The Delivery Driver works collaboratively as part of the Operations team. You will be responsible for loading furniture and delivering safely to customers’ homes or office spaces. You will also be assembling furniture for the customer and going above and beyond to ensure a positive customer experience. Pay: $21 / hour depending on experience Schedule: Standard is approximately Monday-Friday 7:30am-4pm or later; some flexibility or overtime may be required Responsibilities Start your day at our warehouse where you’ll meet to review your route, safety topics, and more with the operations team Drive a 26-foot box truck with a lift gate to customers’ homes or offices Unload, deliver, and install furniture while interacting with customers Assist in the warehouse as needed; this may require loading and unloading furniture Qualifications A valid state driver’s license At least one year of professional experience driving a 26-foot box truck or larger commercial vehicle Physically able and willing to move furniture indoors, outdoors, up or down stairs and in all weather conditions; ability to lift 100+ pounds with a partner Ability to work overtime as needed Must be at least 21 years of age Must pass drug screening and MVR checks as a condition of employment. CORT also participates in the E-Verify program. Per FMSCA Regulations: Drivers must read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.

Office Manager

Juno Search Partners - Open Positions Bergen County, NJ

Job Description Job Description Office Manager Our client, in the retail/ecommerce space, is seeking an Office Manager to join their team in Bergen County, NJ. The ideal candidate is highly organized, reliable, and has great communication skills. Responsibilities Greet employees, guests, and vendors with professional enthusiasm. Ensure office is stocked with supplies, snacks, coffee, etc. Fielding customer inquiries via phone, e-mail, fax, and providing product, pricing, and shipping information to clients. Liaise with vendors and building management on all communications while maintaining relationships. Assist with organizing company events and meetings. Develop and implement office policies and procedures to enhance workflow. Additional duties and projects as needed. Qualifications 3-5 years of experience in office management or a similar role. Proficient in Microsoft Office Suite and office management software(s). Bachelor's degree preferred. Outstanding time management and organizational skills. Proactive approach to getting things done, keeping spaces tidy, and upholding excellence. Excellent communication skills. Solution driven problem-solving abilities. Ability to exercise judgment and prioritize workflows. Juno is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law. The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It’s expected that all employees are aware of this policy and that they create an environment that’s sensitive and respectful to all individuals.

Delivery Driver (not posted)

CORT North Bergen, NJ

Overview: CORT Furniture Rental is hiring immediately for full-time non-CDL drivers! The Delivery Driver works collaboratively as part of the Operations team. You will be responsible for loading furniture and delivering safely to customers homes or office spaces. You will also be assembling furniture for the customer and going above and beyond to ensure a positive customer experience. Pay: $21 / hour depending on experience Schedule: Standard is approximately Monday-Friday 7:30am-4pm or later; some flexibility or overtime may be required What We Offer: Hourly pay rate; weekly pay; paid training; 40 hours/week with occasional overtime opportunities Promote from within culture Comprehensive health insurance (medical, dental, vision) available on the first of the month after hire date 401(k) retirement plan with company match Paid vacation, sick days, and holidays Company-paid disability and life insurance Tuition reimbursement Employee discounts and perks Growth and mentorship opportunities Responsibilities: Start your day at our warehouse where youll meet to review your route, safety topics, and more with the operations team Drive a 26-foot box truck with a lift gate to customers homes or offices Unload, deliver, and install furniture while interacting with customers Assist in the warehouse as needed; this may require loading and unloading furniture Qualifications: A valid state drivers license and safe driving record. At least one year of professional experience driving a 26-foot box truck or larger commercial vehicle Physically able and willing to move furniture indoors, outdoors, up or down stairs and in all weather conditions; ability to lift 100+ pounds with a partner Ability to work overtime as needed Must be at least 21 years of age Must pass drug screening, background checks and MVR checks as a condition of employment. CORT also participates in the E-Verify program. Per FMSCA Regulations: Drivers must read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records. About CORT: CORT, a part of Warren Buffetts Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit https://www.cort.com. Working for CORT: EEO/AA Employer/Vets/Disability Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. For more information on career at CORT, visit https://careers.cort.com. Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.

Local CDL-B Driver

Keystone Freight Corp. / National Retail Transport North Bergen, NJ

Company Overview: NRS, our parent company for National Retail Transportation (NRT) is our leading provider of transportation logistics services, and a family-owned and operated company that has been providing smart logistics solutions for the world's leading retailers and manufacturers for 60+ years. Our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry. Job Overview: This job will consist of local deliveries with multiple stops and unload assistance required. Drivers must be comfortable with city driving. NYC experience is required, will also have deliveries in Manhattan. Drivers are home daily and qualifying drivers can receive Safety Bonuses. Experience preferred for temperature-controlled deliveries. Pay: $24/hr. Important Information: Class B Straight truck driver. Schedule: Wednesday to Sunday,or Saturday through Wednesday. Multi-stop Refrigerated deliveries in and around the NYC Manhattan area. Job Description On time delivery to dedicated accounts. Pre-trip/Post-trip inspection (before/ after each load). Maintaining daily E-Log. Operate Company owned tractor-trailer trucks to facilitate transportation of freight. Perform required before-, during-, and after-operation “user maintenance” and provide required reports. Provide outstanding customer service during delivery and pickup operations. Maintain all required certifications required by DOT, OSHA and company safety programs. Maintain all property entrusted to the driver in excellent condition and protect it. Report all accidents immediately. Promptly report any delays to respective Dispatcher or Manager. Perform any other tasks assigned to support and improve the overall team operations. Perform other duties as assigned. Requirements Class CDL B. Safe driving record (MVR, CSA, and previous employment). Ability to pass DOT pre-employment drug screening and meet DOT medical requirements. Good stable work record. Current DOT physical. 1 year of Class-B driving experience or equivalent military experience. Be at least 23 years of age Thorough knowledge of traffic laws and defensive driving. Ability to safely drive various vehicles. Ability to establish and maintain effective relationships with employees, supervisors, and the general public. Ability to communicate effectively. Ability to work independently. Ability to operate and maintain equipment in a safe manner at all times Ability to occasionally perform heavy manual tasks under varying weather conditions. Ability to make independent judgments, which have moderate impacts on the organization. Physical Demands: Extended Periods of Sitting: Drivers are required to sit for long durations while operating vehicles. Manual Dexterity: Frequent use of hands and feet to operate vehicles, adjust controls, and manage equipment. Heavy Lifting: Occasional lifting, carrying, and securing of cargo, which may exceed 50 pounds. Navigation and Attention: Continuous focus on driving and navigation, requiring high levels of concentration and situational awareness. Variable Work Hours: Potential for irregular hours, including early mornings, late evenings, weekends, and overnight trips. Exposure to Weather: Work involves exposure to various weather conditions during loading and unloading operations. Climbing and Balancing: Climbing into and out of the truck cab and trailer, as well as balancing to secure cargo. Health and Safety Compliance: Adherence to safety regulations, including the use of personal protective equipment as necessary.

State Director

Best Buddies Int. Inc North Bergen, NJ

Job Description Job Description Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, and inclusive living for individuals with intellectual and developmental disabilities (IDD). Best Buddies is the world’s largest organization dedicated to ending the social, physical and economic isolation of the 200 million people with intellectual and developmental disabilities (IDD). Our programs empower the special abilities of people with IDD by helping them form meaningful friendships with their peers, secure successful jobs, live independently, improve public speaking, self-advocacy, and communication skills, and feel valued by society. Job Title: State Director Department: State Operations and Programs Reports to: Senior Director, State Operation s # of direct reports: varies Position Overview: The State Director is responsible for developing an annual state plan and implementing the plan through overseeing day-to-day operations in all offices statewide, securing funding for programs and special projects, overseeing programs to ensure program consistency and success, managing local Advisory Boards and associated committees, and supervising state staff. S/he also assists and directs Program staff to ensure program consistency and success. Job Requirements – Qualified applicants must have: At least four to seven years progressive experience in fundraising including a record of success in expanding a donor base through cultivation and stewardship, grant writing, event planning/implementation, and/or board management Superior persuasive writing and presentation skills with the ability to exert influence, inspire others, and articulate the mission, goals, and activities of Best Buddies with passion and enthusiasm Proficiency with Microsoft Office, and familiarity/comfort with database management systems (i.e. Blackbaud Sphere, Auction Pay, Raisers Edge) At least three to five years of management/supervisory experience, and superior talent-building and team-building skills Superior project management skills - including planning, analysis, decision making, and problem solving - and willingness to multitask Superior initiative, drive for results, and self-assessment skills, and ability to lead individuals and teams in setting and achieving challenging goals Must be highly dependable, lead by example and be willing/able to adapt management style to fit the situation and hold staff accountable for meeting set expectations Must be comfortable engaging with people with intellectual and developmental disabilities (IDD) Must travel, use personal cell phone, and work evenings and weekends as necessary in order to accomplish job responsibilities Bachelor’s degree or at least 4 years’ relevant experience in addition to above experience Access to an automobile with applicable insurance Job Duties include, but are not limited to: Programs Oversees and assumes ultimate responsibility for the success of all programmatic operations statewide by working with local programs staff and HQ Programs Team Oversees the planning and implementation of program events and volunteer training initiatives state-wide, including Best Buddies Day/Month, BUILD, and Local Leadership Training Days Ensures that program participants and staff are appropriately integrated into statewide fundraising/awareness efforts and collaborates with Program staff to ensure that all grant goals are realistic and in the best interest of local programmatic efforts. Ensures recruitment strategies and volunteer appreciation initiatives for Best Buddies program participants are effectively and appropriately implemented Attends local chapter events and activities Directly manages Program staff and assumes additional programmatic responsibilities as required per state office staffing structure. Fund Development Develops and implements comprehensive statewide strategy for securing sustainable funding and works with local staff, Advisory Boards, and volunteers on its implementation Assumes overall operational management responsibility for all fundraising activities statewide, including, but not limited to, foundation and corporate giving, individual giving, major gifts, special events, annual giving, and alumni/parent relations Develops and implements major fundraising events to meet revenue goals–must utilize local event committees and follow BBI event committee benchmarks/structure Researches grant opportunities, develops proposals to foundations, maintains accurate records and submits reports as required by funders with support from BBI Grants Department Manages government grants/contracts, including reporting, maintaining relationships with key agency officials and testifying if necessary Manages local and/or statewide Advisory Board(s), including recruitment, training, and retention of committee and board members in keeping with BBI Advisory Board guidelines Identifies, cultivates, and develops volunteers capable of making personal commitments and becoming directly involved in the solicitation process on behalf of Best Buddies - develops and manages stewardship process of all donors, including processing gifts and thank you letters Marketing Develops a comprehensive statewide public awareness strategy, and works with local staff on its implementation Creates a strong presence for Best Buddies in the local area through public speaking, community involvement, public service announcements, social media, special events, news releases, and other media initiatives Develops relationships with local graphic artists, public relations professionals, and advertising agencies to support local needs Oversees organization of content and images for updates to state website and ensures that all local staff use Kintera database appropriately to communicate with participants and the community Oversees creation and distribution of statewide and local newsletters/annual reports and Kintera e-newsletters Human Resources Oversees recruitment, screening, hiring, and training of all staff statewide in accordance with Best Buddies guidelines and approves all reports, conducts staff evaluations and provides appropriate guidance and motivation Works with local staff to set realistic and strategic goals, including professional development goals, and holds them accountable for meeting these goals Develops performance/behavior improvement plans as needed and researches and provides professional development opportunities and tracks and records progress Works to inspire and motivate local staff by demonstrating personal commitment and integrity and providing proactive training, support, and recognition Oversees state staff’s involvement in HQ initiatives, including merchandise sales, national conferences, special events, and awareness campaigns Administrative Oversees (and delegates when appropriate) management of all day-to-day infrastructure needs such as supplies, postage, IT, telecom, equipment/ utility contracts, and office lease as needed to maintain an efficient and professional work environment – assumes ultimate responsibility for all logistics of moving an office if necessary Maintains communication with HQ Operations and Development Team with timely reports and other information as directed Uses the online reimbursement system to effectively track and manage reimbursement requests from local staff Develops, monitors and balances the state organization’s budget, including reviewing monthly financial statements, tracking all expenses and revenue, and adjusting spending/fundraising plans as needed. Oversees timely and accurate processing of all revenue and invoices, and maintains accurate records of all donations and donor information. Best Buddies® is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International’s core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world. Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.

Driver - Regional (North Bergen)

KEYSTONE FREIGHT CORP North Bergen, NJ

Job Description Job Description Company Overview: NRS, our parent company for Keystone Freight Corp (KFC) is a leading provider of transportation & logistics services, and a family-owned and operated company that has been providing smart logistics solutions for the world’s leading retailers and manufacturers for 60+ years. Our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry. Reach us at +1 (800) 533-5080 or click here to apply today! Job Summary: We are seeking a skilled and reliable Regional Driver to join our team. This position involves longer-distance driving that may require multiple days on the road, typically within a specific region. Our drivers enjoy regular home time, with opportunities for Safety Bonuses for qualified individuals. The freight is NO TOUCH, and some store deliveries involve drop and hook operations. Pay: $0.60/mile Job Description: Execute timely deliveries to dedicated accounts across the region Conduct thorough pre-trip and post-trip inspections after and after each load Maintain accurate daily electronic logs (E-Logs) Operate company-owned tractor-trailer trucks for regional freight transportation Perform required "user maintenance" and submit necessary reports Deliver exceptional customer service during pickup and delivery operations Maintain all DOT, OSHA, and company safety program certifications Preserve company property in excellent condition Report accidents immediately and communicate any delays promptly to dispatch or management Contribute to overall team operations as needed Requirements: Valid Class A Commercial Driver's License (CDL) Clean driving record (MVR, CSA, and previous employment) Ability to pass DOT pre-employment drug screening and meet DOT medical requirements Stable work history Current DOT physical certification Minimum 1 year of Class A driving experience or equivalent military experience At least 23 years of age Comprehensive knowledge of traffic laws and defensive driving techniques Proficiency in safely operating various vehicles Strong interpersonal and communication skills Ability to work independently and make sound judgments Capability to maintain equipment safely at all times Willingness to be away from home for multiple days at a time Ability to manage time effectively and plan routes efficiently Physical Demands: Extended periods of sitting while operating vehicles for multiple days Manual dexterity for vehicle operation and equipment management Occasional heavy lifting (50+ pounds) for cargo handling High levels of concentration and situational awareness over long drives Flexibility to work irregular hours, including early mornings, late evenings, and weekends Ability to work in various weather conditions Physical capability for climbing in and out of truck cabs and trailers Compliance with all health and safety regulations, including the use of personal protective equipment EEO Statement: NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Immediate Start

Driver- Class B Local (North Bergen)

NATIONAL RETAIL TRANSPORTATION North Bergen, NJ

Job Description Job Description Company Overview: NRS, our parent company for National Retail Transportation (NRT) is our leading provider of transportation & logistics services, and a family-owned and operated company that has been providing smart logistics solutions for the world’s leading retailers and manufacturers for 60+ years. Our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry. Reach us at +1 (800) 533-5080 or click here to apply today! Job Overview: This job will consist of local deliveries with multiple stops and unload assistance required. Drivers must be comfortable with city driving. NYC experience is required, will also have deliveries in Manhattan. Drivers are home daily and qualifying drivers can receive Safety Bonuses. Experience preferred for temperature-controlled deliveries. Pay: $24/hr. Important Information: Class B Straight truck driver. Schedule: Wednesday to Sunday, or Saturday through Wednesday. Multi-stop Refrigerated deliveries in and around the NYC Manhattan area. Job Description: On time delivery to dedicated accounts. Pre-trip/Post-trip inspection (after/ after each load). Maintaining daily E-Log. Operate Company owned tractor-trailer trucks to facilitate transportation of freight. Perform required after-, during-, and after-operation “user maintenance” and provide required reports. Provide outstanding customer service during delivery and pickup operations. Maintain all required certifications required by DOT, OSHA and company safety programs. Maintain all property entrusted to the driver in excellent condition and protect it. Report all accidents immediately. Promptly report any delays to respective Dispatcher or Manager. Perform any other tasks assigned to support and improve the overall team operations. Perform other duties as assigned. Requirements: Class CDL B. Safe driving record (MVR, CSA, and previous employment). Ability to pass DOT pre-employment drug screening and meet DOT medical requirements. Good stable work record. Current DOT physical. 1 year of Class-B driving experience or equivalent military experience. Be at least 23 years of age Thorough knowledge of traffic laws and defensive driving. Ability to safely drive various vehicles. Ability to establish and maintain effective relationships with employees, supervisors, and the general public. Ability to communicate effectively. Ability to work independently. Ability to operate and maintain equipment in a safe manner at all times Ability to occasionally perform heavy manual tasks under varying weather conditions. Ability to make independent judgments, which have moderate impacts on the organization. Physical Demands: Extended Periods of Sitting: Drivers are required to sit for long durations while operating vehicles. Manual Dexterity: Frequent use of hands and feet to operate vehicles, adjust controls, and manage equipment. Heavy Lifting: Occasional lifting, carrying, and securing of cargo, which may exceed 50 pounds. Navigation and Attention: Continuous focus on driving and navigation, requiring high levels of concentration and situational awareness. Variable Work Hours: Potential for irregular hours, including early mornings, late evenings, weekends, and overnight trips. Exposure to Weather: Work involves exposure to various weather conditions during loading and unloading operations. Climbing and Balancing: Climbing into and out of the truck cab and trailer, as well as balancing to secure cargo. Health and Safety Compliance: Adherence to safety regulations, including the use of personal protective equipment as necessary.

Driver - Local (North Bergen)

NATIONAL RETAIL TRANSPORTATION North Bergen, NJ

Job Description Job Description Company Overview: NRS, our parent company for National Retail Transportation (NRT) is our leading provider of transportation & logistics services, and a family-owned and operated company that has been providing smart logistics solutions for the world’s leading retailers and manufacturers for 60+ years. Our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry. Reach us at +1 (800) 533-5080 or click here to apply today! Job Summary: This job will consist of local deliveries. Drivers must be comfortable with city driving. Drivers are home daily, and qualifying drivers can receive Safety Bonuses. Freight is a combination of pallet deliveries with some drop and hook. Pay: $27/hr. Shift Information: 2nd (5PM start time) (Sunday- Thursday) NYC route - skid deliveries to customer off Liftgate Trailers Job Description: On time delivery to dedicated accounts. Pre-trip/Post-trip inspection (after/ after each load). Maintaining daily E-Log. Operate Company owned tractor-trailer trucks to facilitate transportation of freight. Perform required after-, during-, and after-operation “user maintenance” and provide required reports. Provide outstanding customer service during delivery and pickup operations. Maintain all required certifications required by DOT, OSHA and company safety programs. Maintain all property entrusted to the driver in excellent condition and protect it. Report all accidents immediately. Promptly report any delays to respective Dispatcher or Manager. Perform any other tasks assigned to support and improve the overall team operations. Perform other duties as assigned. Requirements: Class A CDL. Must have experience with NYC deliveries. Safe driving record (MVR, CSA, and previous employment). Ability to pass DOT pre-employment drug screening and meet DOT medical requirements. Good stable work record. Current DOT physical. 1 year of Class-A driving experience or equivalent military experience. Be at least 23 years of age. Thorough knowledge of traffic laws and defensive driving. Ability to safely drive various vehicles. Ability to establish and maintain effective relationships with employees, supervisors, and the general public. Ability to communicate effectively. Ability to work independently. Ability to operate and maintain equipment in a safe manner at all times Ability to occasionally perform heavy manual tasks under varying weather conditions. Ability to make independent judgments, which have moderate impacts on the organization. Physical Demands: Extended Periods of Sitting: Drivers are required to sit for long durations while operating vehicles. Manual Dexterity: Frequent use of hands and feet to operate vehicles, adjust controls, and manage equipment. Heavy Lifting: Occasional lifting, carrying, and securing of cargo, which may exceed 50 pounds. Navigation and Attention: Continuous focus on driving and navigation, requiring high levels of concentration and situational awareness. Variable Work Hours: Potential for irregular hours, including early mornings, late evenings, weekends, and overnight trips. Exposure to Weather: Work involves exposure to various weather conditions during loading and unloading operations. Climbing and Balancing: Climbing into and out of the truck cab and trailer, as well as balancing to secure cargo. Health and Safety Compliance: Adherence to safety regulations, including the use of personal protective equipment as necessary. EEO Statement: NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Customer Service Manager

Juno Search Partners - Open Positions Bergen County, NJ

Job Description Job Description Customer Service Manager Our client in the retail/ecommerce space is seeking a Customer Service Manager to join their team in Bergen County, NJ. The ideal candidate is highly organized, reliable, and has great communication skills. Responsibilities Fielding customer inquiries via phone, e-mail, fax, etc. Providing product, pricing, and shipping information to clients. Data entry and processing of customer orders. Keeping detailed records of customer interactions and inquiries. Ensuring customers are satisfied with products and services. Resolving customer service issues, queries, or concerns. Following communication procedures, guidelines, and policies. Customer orientation and ability to adapt/respond to different customers. Qualifications 3-5 years of experience in customer service or a similar role. Proficient in Microsoft Office Suite and CS software’s. Bachelor’s degree preferred. Outstanding customer service skills. Solution driven. Ability to exercise judgement and prioritize workflows. Outstanding time management and organizational skills. Juno is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law. The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It’s expected that all employees are aware of this policy and that they create an environment that’s sensitive and respectful to all individuals.

Director of Customer Experience Service

Mai Placement North Bergen, NJ

Head of Customer Service & Experience $70,000–$90,000 annually, based on experience. Remote: USA, Remote-Hybrid Position Overview We are seeking an experienced and dynamic Head of Customer Service & Experience to lead and oversee our customer service operations and overall customer journey. This leadership role is crucial for ensuring seamless customer experiences and maintaining exceptional service standards. The ideal candidate will manage a team based in the Philippines while driving customer satisfaction and retention through innovation and proactive leadership. Key Responsibilities Customer Outreach & Engagement : Lead customer outreach initiatives, ensuring timely and effective communication. Address customer concerns, inquiries, and feedback promptly and efficiently. Team Leadership : Manage and mentor a remote team of customer service agents based in the Philippines. Foster a high-performing, motivated team culture through coaching and development. Performance Monitoring : Oversee and improve key customer service metrics, including response rates, satisfaction scores, and resolution times. Leverage data insights to drive continuous improvement in service delivery. Quality Assurance : Ensure communications meet brand voice and quality standards. Review and refine customer interactions for tone, accuracy, and resolution effectiveness. Customer Journey Management : Manage the customer journey from product delivery to post-purchase interactions, ensuring positive experiences across all touchpoints. Cross-Functional Collaboration : Work closely with brand managers to share customer insights and feedback. Collaborate to integrate customer feedback into product, service, and marketing strategies. Process Improvement & Reporting : Identify opportunities to enhance the customer experience and streamline workflows. Provide detailed reports on service performance, customer feedback, and actionable insights to senior leadership. Qualifications Proven leadership experience in customer service or customer experience roles, especially in remote or global settings. Strong understanding of customer service metrics, KPIs, and quality assurance practices. Experience managing and mentoring remote teams, preferably offshore. Exceptional communication and interpersonal skills for both internal and external interactions. A passion for delivering customer-centric solutions and exceptional experiences. Familiarity with customer service software, CRM systems, and analytics tools. Proficiency with Zendesk is a plus. Experience in e-commerce or retail environments is a bonus. Email Resume: [email protected] Click Here To Apply Online Compensation: $70,000-$90,000 per year

E-commerce API Integration Specialist - 1395

Bhired North Bergen, NJ

Kid Check Attendant - Cast Member

Chuck E Cheese North Bergen, NJ

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play! Job Description Chuck E. Cheese (CEC) is a great place for a first-time job seeker or a place to build an exciting career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of different positions. Over 60% of our managers were promoted from within! Now Hiring Kid Check Attendants This very important job allows kids to have the freedom to run and play while ensuring that everybody who comes together, leaves together! Pay and Benefits: Competitive pay 50% discount on meal during shift Work Today, Get Paid Tomorrow program Flexible schedules Scholarships Perks and Discounts programs Employee Referral Program CEC Cares Fund (program to assist employees during catastrophes) Minimum Qualifications: Be at least 15 years of age Available to work various shifts Excellent customer service skills Energetic and enthusiastic personality Essential Job Functions and Work Environment: Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift. Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift. Ability to handle job stress and interact effectively with others, including guests and co-workers. The work environment includes flashing and flickering lights, moving mechanical parts, and loud noises. At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guests. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #Diversity #Equity #Culture The Company: CEC Entertainment, LLC ("CEC"), headquartered in Irving, Texas is the nationally recognized leader in family entertainment and dining with its Chuck E. Cheese, Peter Piper Pizza brands and virtual kitchen concept, Pasqually's Pizza & Wings. As the place where half a million happy birthdays are celebrated every year, Chuck E. Cheese's goal is to create positive, lifelong memories for families through fun, food, and play. Committed to providing a fun, safe environment, Chuck E. Cheese helps protect families through industry-leading programs such as Kid Check. As a strong advocate for its local communities, Chuck E. Cheese has donated more than $19 million to schools through its fundraising programs. Benefits: CEC Entertainment offers a wide variety of benefits including medical, dental, vision, life, disability, and 401(k) retirement savings plan to eligible U.S. employees as part of their overall employment package. We also offer job training and career growth opportunities. Chuck E. Cheese is a "Work Today, Get Paid Tomorrow" employer. * * * At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class. #J-18808-Ljbffr

Party Host - Cast Member

Chuck E Cheese North Bergen, NJ

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play! Job Description “Work Today, Get Paid Tomorrow” program. Don’t wait between paychecks anymore! Chuck E. Cheese (CEC) is a great place for a first-time job seeker or a place to build an exciting career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of different positions. Over 60% of our managers were promoted from within! Now Hiring Party Hosts Party Hosts get the fun in high gear making every event the best it can be. They prepare the party area by setting up tables, taking orders, attending to guests and making sure the birthday child has a blast! Pay and Benefits: Competitive pay 50% discount on meal during shift Flexible schedules Scholarships Perks and Discounts programs Employee Referral Program CEC Cares Fund (program to assist employees during catastrophes) Minimum Qualifications: Be at least 15 years of age Available to work various shifts Excellent customer service skills Energetic and enthusiastic personality Essential Job Functions and Work Environment: Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift. Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift. In addition to the essential job duties stated above, the ability to handle job stress and interact effectively with others, including guests and co-workers, are essential functions of the job. The work environment includes flashing and flickering lights, moving mechanical parts, and loud noises. At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guests. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #Diversity #Equity #Culture The Company: CEC Entertainment, LLC ("CEC"), headquartered in Irving, Texas is the nationally recognized leader in family entertainment and dining with its Chuck E. Cheese, Peter Piper Pizza brands and virtual kitchen concept, Pasqually's Pizza & Wings. As the place where half a million happy birthdays are celebrated every year, Chuck E. Cheese's goal is to create positive, lifelong memories for families through fun, food, and play and is the place Where a Kid Can Be a Kid. Committed to providing a fun, safe environment, Chuck E. Cheese helps protect families through industry-leading programs such as Kid Check. As a strong advocate for its local communities, Chuck E. Cheese has donated more than $19 million to schools through its fundraising programs. Benefits: CEC Entertainment offers a wide variety of benefits including medical, dental, vision, life, disability, and 401(k) retirement savings plan to eligible U.S. employees as part of their overall employment package. We also offer job training and career growth opportunities. Chuck E. Cheese is a "Work Today, Get Paid Tomorrow" employer. * * * At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class. #J-18808-Ljbffr