Jobs in Wappingers%20Falls, New York

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Call Center Specialist

TEG Federal Credit Union Village of Wappingers Falls, NY

Great Work Environment; Excellent Room for Growth! Call Center Specialist At TEG Federal Credit Union, we pride ourselves on being more than just a financial institution; we are a caring team dedicated to each other and our community. We are seeking a motivated, customer-oriented Call Center Specialist for our Solutions Center in Wappingers Falls, NY. As a Call Center Specialist, you will be responsible for assisting members and potential members over the phone with their requests, explaining credit union products and loan services, responding to problems, and resolving them. This is a full-time, 40 hour/week position, Monday – Saturday, but the schedule varies; you must have flexible availability. Work-life balance and supportive, team-oriented environment Comprehensive health, dental, and vision insurance 401k with company match Defined benefit plan (pension) Paid Time Off, and more! What you’ll do as a Call Center Specialist (Responsibilities): Perform member service functions, such as address changes, ordering checks, and lien releases Respond to and resolve member problems Assist members with mobile/online banking questions Answer questions and resolve problems regarding products and services Identify opportunities and help members with their financial fitness Additional duties as assigned What we're looking for (Qualifications): At least 2 years of banking experience Experience in a call center is desired (ideally in a bank or credit union) Exceptional communication and customer service skills Available to work on Saturdays Pay: $18- $22/hour, based on experience Apply NOW for immediate consideration! About TEG Federal Credit Union: With over $400 Million in assets located in beautiful Hudson Valley, NY, TEG Federal Credit Union has over 37,000 members, 9 branches, an amazing employee culture, strong history of member service excellence and is one of the most respected financially sound organizations in the area. Our vision at TEG is to empower our members to embrace their financial wellbeing each and every day. TEG’s mission is to enrich the lives of our members by providing quality financial services within the credit union philosophy of ‘people helping people,’ while maintaining a strong financial foundation. TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy. TEG Federal Credit Union participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify, please visit www.e-verify.gov . #J-18808-Ljbffr

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Call Center Specialist

Page Mechanical Group, Inc. Village of Wappingers Falls, NY

At TEG Federal Credit Union, we pride ourselves on being more than just a financial institution; we are a caring team dedicated to each other and our community. We are seeking a motivated, customer-oriented Call Center Specialist for our Solutions Center in Wappingers Falls, NY. As a Call Center Specialist, you will be responsible for assisting members and potential members over the phone with their requests, explaining credit union products and loan services, responding to problems, and resolving them. This is a full-time, 40 hour/week position, Monday – Saturday, but the schedule varies; you must have flexible availability. Perks & Benefits: Work-life balance and supportive, team-oriented environment Comprehensive health, dental, and vision insurance 401k with company match Defined benefit plan (pension) Paid Time Off, and more! What you’ll do as a Call Center Specialist (Responsibilities): Perform member service functions, such as address changes, ordering checks, and lien releases Respond to and resolve member problems Assist members with mobile/online banking questions Answer questions and resolve problems regarding products and services Identify opportunities and help members with their financial fitness Additional duties as assigned What we're looking for (Qualifications): At least 2 years of banking experience Experience in a call center is desired (ideally in a bank or credit union) Exceptional communication and customer service skills Available to work on Saturdays Pay: $18- $22/hour, based on experience Apply NOW for immediate consideration! About TEG Federal Credit Union: With over $400 Million in assets located in beautiful Hudson Valley, NY, TEG Federal Credit Union has over 37,000 members, 9 branches, an amazing employee culture, strong history of member service excellence and is one of the most respected financially sound organizations in the area. Our vision at TEG is to empower our members to embrace their financial wellbeing each and every day. TEG’s mission is to enrich the lives of our members by providing quality financial services within the credit union philosophy of ‘people helping people,’ while maintaining a strong financial foundation. TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy. TEG Federal Credit Union participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify, please visit www.e-verify.gov . #J-18808-Ljbffr

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HVAC Service Technician

Wheelchair Transport Service, Inc. Village of Wappingers Falls, NY

**IMMEDIATE OPENINGS** Do you want to be part of a team that's like your second family? A team where you can put your amazing skills to good use (and grow them even more!) alongside others who respect and appreciate you? Are you an experienced HVAC service technician who insists on doing the right thing for customers? JOIN OUR TEAM! You'll earn $60,000-$100,000+, including spiffs and bonuses. One of our team members recently told us, "Aire Serv is an extended family for me. The best I have ever worked with. They care and really take care of you." If this is what you've been looking for, and if the following statements are true, we want to hear from you: You’re a happy person You dislike egos and tough-guy or tough-girl mentalities You enjoy hard, physical work You want a job that has a promising and lucrative future BENEFITS FOR YOU Branded company van to take home, plus fuel card and E-ZPass 8 days paid time off that grows each year, plus 6 paid holidays per year In-house and outside training opportunities Tuition reimbursement available for HVAC-related training Tool reimbursement of 50% (up to $50/month) Work boots reimbursement of $150/year iPad loaded with all the apps and forms you’ll need Retirement account with up to 3% company match Health, dental, vision, and supplemental insurance plans Uniforms provided Career path based on your goals and aspirations Year-round employment Team and family get-togethers THE JOB As HVAC Service Technician, you are a key front-line member of our team responsible for taking care of our customers by providing them with the highest quality service and maintenance of their home’s HVAC systems. Our office team will have your back and help ensure you have sufficient time with each customer to do a thorough and complete job. We employ a front-line service system that helps us consistently generate 5-star reviews and exemplifies our code of values by showing respect and courtesy to all customers and team members. Once you’re up to speed, we’d love nothing more than to take a hands-off approach and let you do your thing (after the morning huddle, that is)! But if you need to bounce something off the other team members, or if you want the office staff to run interference, we’re here to support you. RESPONSIBILITIES Troubleshoot, repair, and maintain residential HVAC systems Ensure proper and efficient use of materials and maintain adequate stock of necessary parts Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment clean, properly serviced, and in good working condition Complete and turn in invoices, daily route sheets, and weekly reports as required Perform other duties as needed, which may include cross-training in related positions REQUIREMENTS HVAC and refrigeration knowledge and 3-5 years’ experience CFC certification is a plus (or we can help you get it!) Valid driver's license and clean driving record Ability to lift 60 lbs. independently Ability to explain technical issues to homeowners in non-technical terms Willingness to communicate with office staff regarding customer needs Neat, professional appearance and polite demeanor WHO WE ARE We believe in doing the job right. And part of doing the job right is creating a team we all want to be a part of. We celebrate our successes-and when we fall short, we help each other to learn, grow, and improve. When you put on the Aire Serv uniform, you become part of a team that takes care of each other and our customers like we take care of our family and friends. We are actively interviewing for this position. Apply today! Our hiring manager will follow up within 24 hours. Compensation: $60,000 - $100,000+ per year ABOUT US Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We're proud of our reputation for treating our team members like family... in a good way. Hey, we spend a big chunk of time together each day, whether that's working on a larger install or dialing in to the office to get our next call. We want those times to make us feel grateful for and appreciative of our fellow team members. On those more challenging calls, we sometimes need a little confirmation that we're heading in the right direction, or a boost of encouragement when things didn't work out as we'd hoped. Sure, we also want our clients to feel like they're part of our Aire Serv family, too, and of course we pride ourselves on getting the job done right every time, but it all begins with an amazing team. If this sounds like a place you'd like to be, we hope you'll introduce yourself so we can get to know you better and see if we'd be a good fit for each other. #J-18808-Ljbffr

Customer Care Specialist -Wappingers Falls, NY or Gatesville, TX

Laerdal Medical AS Village of Wappingers Falls, NY

Hybrid and 4-Day Compressed Work Week (for operations-based roles only) Comprehensive Medical, Dental, and Vision HSA & FSA Account Options, with employer HSA contribution 401k with Employer Match & Profit Sharing Tuition Reimbursement Wellness Reimbursement Program Professional Development Opportunities Pet Insurance Subsidized Cafeteria in NY based office Are you passionate about creating positive and memorable customer experiences? Do you thrive in a dynamic and ever-changing environment, while supporting a distinctive, impactful, and mission-driven industry? Join our Customer Care team as a Customer Care Specialist I. At Laerdal, we believe in an exceptional customer experience. It requires dedication, endless curiosity, and a genuine passion for helping others. As a Customer Care Specialist I, you will contribute to improving patient outcomes by providing top-notch support to healthcare professionals, educators, and organizations using Laerdal's cutting-edge medical simulation solutions. Your role will be essential in building and maintaining strong relationships with customers, ensuring they receive the highest level of care and support throughout their journey. We are looking for individuals who are dedicated to a rigorous and fulfilling career path, searching to make an impact, are hungry to learn, and are interested in taking ownership of the Customer Journey at Laerdal Medical. Position Overview: Provide Customer Care Assistance and support for Laerdal products and services via phone, email, chat or other channels ensuring excellent customer satisfaction. The Tier 1 Customer Care Specialist is the primary person for order entry and general inquiries and will work with purchasing departments to ensure accuracy with the purchasing process. They will provide Customer Care Assistance and support for Laerdal products. The tier 1 role is involved in learning the Laerdal sales processes, products and has a commitment to organizational success. Responsibilities: Coordinating and implementing solutions for customers: As you are working with customers fielding inquiries and issues, it will be your responsibility to do so in a timely and professional manner, closing the loop and ensuring satisfaction. Order Entry and Management: Responsible for placing and managing orders via all available channels. Including post-order management issues such as answering inquiries regarding invoices, shipping delivery times, product availability, general part number questions, ensuring credit policies are being followed along with reviewing of Purchase Orders for accuracy relating to company financial and contractual obligations. Customer Relationship Management: Create and manage direct data entry activities, contacts, account data and Cases in Salesforce. Managing account setup and tax info as well as the contractual components of Purchase Order management. Provide assets and warranty information to Client Executives to assist with Customer demands and services. Product Support and Assistance: Utilizes product knowledge and understanding of the company's services and department procedures to troubleshoot and resolve customer issues. Initiate transactional sales conversations with customers regarding purchases being made. Manage consultative conversations with customers when needed to ensure they are making the right purchase for their needs. Cross Functional Collaboration: Partner with various departments through the Customer Journey including but not limited to Sales Organization, Customer Success, Logistics and Supply Chain. Resolve more complex problems and communicate solutions or requested information to the customer. Requirements: Minimum of two years’ experience in customer service or related position Strong multi-tasking and attention to detail skills required. Must be flexible and have the ability to work shifts from 8am to 8pm with occasional rotating Saturdays. Extremely effective verbal and written communication skills with both internal and external customers. Comfortable with Microsoft Suite Technical proficiency with software such as Salesforce or TalkDesk Experience with Internet Explorer and Microsoft Office/Teams. Home internet access for off-site/remote operation required. Six months experience with CRM tools, or purchasing systems such as Monday.com, Pipedrive, Salesforce, Zendesk, Hubspot or Oracle strongly desired. An ideal candidate will bring to the role, not only a proven track record of the requirements listed above but also the following personal attributes: Initiative Willingness to Learn Accountability/Ownership Passion for Driving Solutions Analytical Skills/Problem Solving Reliability Team-oriented Customer Focused Empathy Salary Range: $45,000-$47,000 Please note that this range does not include any other compensation or benefits that an individual may be eligible for. The salary offered depends on a variety of factors, which may include, but not limited to; the qualifications of the individual applicant for the position, location, level of education attained, and/or professional certifications, years of relevant experience, special skills, etc. Laerdal Medical Corporation is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, citizenship status, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, status as an individual with a disability, status as a protected veteran or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Laerdal Medical Corporation is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Disclaimer for all US candidates: “Laerdal Medical endeavors to make www.Laerdal.csod.com accessible to any and all users. If you would like to contact us regarding the accessibility of our portal or need assistance completing the application process, please contact Human Resources at 845-297-7770 or E-MAIL [email protected].” #J-18808-Ljbffr

Jobs in Wappingers Falls