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PA
Montgomeryville
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Warehouse Customer Service
OnTrac
Montgomeryville, PA
OnTrac is hiring an Operations Assistant Level 1! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Location: 201 Progress Drive, Montgomeryville, PA 18936 Pay: $17.00 - $21.00 per hour, depending on experience Shift: Saturday - Wednesday from 6:00 AM to 2:00 PM. Hours are subject to change depending on the needs of the business. Employment Logistics: This position assists Operations Managers with administrative duties and customer service support. Our Operations Assistants interact with drivers and customers to resolve package discrepancies to ensure on-time delivery and are responsible for accurate data entry into the OnTrac system and verifying deliveries. Unpacking the Benefits: Competitive individual and group benefits Medical, Dental, and Vision insurance 401(k) with company match Safe and clean work environment Referral Bonus Program - $500 per referral! The Must-Haves: High school diploma or general education degree (GED) One year of related industry experience and/or training in transportation and delivery or an equivalent combination of both education and specific work experience required General knowledge or Microsoft Word and Excel Programs Excellent Customer Service Skills Ability to multitask, self-manage, and work efficiently in stressful situations Your Mission in Motion: Track package deliveries, process and document problem packages, research issues when needed and update OnTrac's proprietary tracking system for Customers, Customer Service team, and other facilities. Assists drivers in the checkout process verifying that all packages are out for delivery. Report missing or not out for delivery packages. Prepare packages to go out for delivery if needed. When needed, communicate with customers regarding their package status. Research, analyze, and report on daily compliances to management and prepare business reports as needed. Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! Ontrac is proud to be an Equal Opportunity Employer OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. Other details Job Family Operations Job Function Operations Pay Type Hourly Apply Now
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High salary
Warehouse Customer Service
Fourlane, Inc.
Montgomeryville, PA
201 Progress Dr, Montgomeryville, PA 18936, USA Req #5770 Thursday, January 30, 2025 OnTrac is hiring an Operations Assistant Level 2 Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Location: 201 Progress Drive, Montgomeryville, PA 18936 Pay: $18.00 - $23.00 per hour, depending on experience Shift: Saturday - Wednesday from 6:00 AM to 2:00 PM. Hours are subject to change depending on the needs of the business. Employment Logistics: This position plays a crucial role in coordinating and facilitating communication between various parties, such as drivers, contractors, and yard personnel. Responsibilities typically include receiving and managing communication with contract drivers and updating relevant records in the system. Unpacking the Benefits: Competitive individual and group benefits Medical, Dental, and Vision insurance Paid Time Off including Holiday pay 401(k) with company match Safe and clean work environment Referral Bonus Program- up to $500 per referral! The Must-Haves: High school diploma or general education degree (GED) General knowledge of Microsoft Word and Excel Programs Ability to multitask, self-manage and work efficiently in stressful situations Salesforce experience preferred Your Mission in Motion: Primarily facilitates the daily independent contractor services, and resolution of service, routing, and delivery issues. Analyzes freight volume in relation to daily independent contractor availability. Compiles statistics and reports for branch operations. Serves as the main communication contact for independent contractor drivers. Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. #J-18808-Ljbffr
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Immediate Start
Driver Supervisor
Greyhound
Montgomeryville, PA
About Us Since our first route in 1914, Greyhound has become a leading transportation company with the largest intercity bus service throughout North America. With operations throughout the U.S., Canada, and Mexico, and as a subsidiary of Flix North America since 2021, we continue to grow and transform our business and are committed to providing exceptional service to our clients. Join us as we carry on the tradition of taking people on a journey! The Role The Driver Supervisor is responsible for overseeing a specific group of drivers and monitoring performance and dispatch. This role involves managing the day-to-day functions of the Driver workforce and ensuring pool compliance, effective employee/labor relations, driver retention, and safety performance. Responsibilities: Daily interaction with the driver workforce. Interviews, selects, trains, and manages the driver workforce. Ensures all personnel have been trained and/or retrained according to operational procedures. Follows up with new drivers at regular scheduled intervals on their performance. Reviews manpower needs and ensures proper coverage, including managing driver dispatch for route personnel. Ensures drivers are reporting to work on time and in complete uniform ready to work. Ensures employee development by providing ongoing feedback to drivers concerning strengths and areas of needed improvement using DriveCam reporting and customer feedback. Investigates and acts on feedback regarding drivers and safe operational practices. Responsible for planning of future books offs and run change assignment. Ensures compliance with safety standards, adherence to all DOT and FMCSA regulations. Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance. Make sure drivers are properly credentialed to operate a commercial motor vehicle. Work closely with HR to address all levels personnel matters. Work with drivers to ensure good labor relations are maintained. Ensure the following of the CBA to ensure proper handling of grievance process. Review electronic DOT logs and/or paper DOT logs. Monitors on-time performance on a real-time basis. Manages employee performance, determining appropriate levels of discipline based on company policy, including executing termination if disciplinary action fails Qualifications Bachelors degree preferred, High School diploma or GED required 1+ year in operations experience Excellent leadership, communication, and interpersonal skills Ability to analyze data, generate reports, and make data-driven decisions Ability to exercise considerable diplomacy, judgment, and discretion in establishing and maintaining good working relationships and discretion with the company and union officials Safety and Workers Compensation, Labor relations, and CBA experience preferred Proficient in Microsoft Office with emphasis on Excel, Windows applications, e-mail etc. Benefits Competitive Medical, Vision, and Dental plans, including FSAs, Telemedicine support, and HRAs with company contributions of up to $1000 401k plans with up to 3% of matching contributions 5 weeks of PTO, in addition to company holidays and 2 personal Floating Holidays Company-funded life insurance policy and supplemental life insurance options Tuition reimbursement of up to $5,250 per year Employee Assistance Program with 24/7 access to free over-the-phone counselling to help you with a variety of personal needs; including emotional and mental well-being, addiction and recovery, marital and family problems, and legal and financial issues Free travel for yourself and eligible dependents on both FlixBus and Greyhound services We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply!
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