Jobs for After School Coordinator

A&G RN Coordinator

Job Description Job Description The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. The RN Coordinator will investigate and respond to written and/or verbal clinical appeals, expedited clinical grievances and potential quality of care grievances submitted by members and providers in accordance with Elderplan Contract Benefits, CMS (Centers for Medicare & Medicaid Services), and DOH (Department of Health) regulations. Graduate of accredited nursing program; BSN preferred 2 years managed care or hospital based ulilization/case management experience 2 years minimum clinical experience Licensed nurse in New York State Proficiency with Microsoft Word, Excel, Power Point and Outlook is required Must have excellent written ad verbal communication skills Must be comfortable researching current evidence based practice guidelines and protocols Must be able to multi-task and managed multiple projects efficiently, meet deadlines, demonstrate analytical/critical thinking skills, and provide excellent customer services that leads to positive problem resolution

Immediate Start

Case Coordinator/Bilingual Social Worker, New York

General Dynamics Information Technology New York, NY

Type of Requisition: Regular Clearance Level Must Currently Possess: Other Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Functional Experts Job Qualifications: Skills: Case Management, Social Work, Technical Support Certifications: None Experience: 5 + years of related experience US Citizenship Required: No Job Description: Bilingual Case Coordinator: We are GDIT. The people supporting and securing some of the most complex government defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important. GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Bilingual Case Coordinator joining our team to support project activities in the Kingston, NY or surrounding area. Job Responsibilities: 1. Thoroughly reviews, assesses, and completes third party release recommendations related to family reunification options. 2. Visits care provider sites to conduct weekly staffing reviews. 3. Confers weekly with customer staff and direct care providers to discuss cases employing perspectives from child welfare, juvenile justice, and mental health in adherence with policy. 4. Writes reports on progress and tracking/elevating issues related to program trends. 5. Assists care providers to recognize potential victims of trafficking. 6. Provides technical assistance to grantees related to policies and procedures. Location: 1. This position is physically based in the Kingston, NY or surrounding area. While you may work from home, you will be handling cases in the Northeast area, (NY, CT, MA), and remotely dependent on need. Job Requirements: 1. MA/MS in Social Work or a social science related discipline +2 years postgraduate child welfare experience, or +3 years of post-undergraduate child welfare experience, or 2. BA/BS in Social Work or a social science related discipline and +5 years of post-degree demonstrated child welfare experience, or 3. BA/BS in a non-social science related discipline and +7 years of post-degree child welfare experience 4. Bilingual proficiency in English and Spanish (will be tested) 5. Prior experience working with immigrant youth and families is highly preferred (case management, psycho-social assessments, direct mental health therapy, etc.). Juvenile justice experience can be a differentiator. 6. Position requires fingerprint background checks and child abuse / neglect checks. 7. Position requires a Tier 2 Public Trust investigation. WORK REQUIREMENTS YEARS OF EXPERIENCE 5 + years of related experience * May vary based on technical training, certification(s), or degree CERTIFICATION TRAVEL REQUIRED 10-25% ABOUT OUR WORK We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. The likely salary range for this position is $65,582 - $87,400. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None T elecommuting Options: Remote Work Location: USA NY Home Office (NYHOME) Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

High salary

Maintenance Coordinator

Acacia Network New York, NY

Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. The Maintenance Coordinator is responsible for the coordination of and support for the supervision of all building Superintendents, Porters, and Handymen. The Maintenance Coordinator provides support in taking tenant work orders and scheduling repairs with handymen and supers. On cases where maintenance jobs exceed capabilities of staff, or in order to address a violation outside of agency capabilities, the Maintenance Coordinator will obtain bids, coordinate repair and its completion, and prepare paperwork for closure of work order and/or violation. The Maintenance Coordinator is responsible for ensuring tracking and completion of regularly scheduled vendor maintenance and administrative compilation duties to ensure all contracts remain active. This position includes no managerial or supervisory responsibilities. The salary is $45,000/annually plus benefits. The MC position is a 9am-5pm, Monday thru Friday. KEY ESSENTIAL FUNCTIONS: Supervises and assigns the work of building Handymen, Superintendents and Porters. Inspects work for completeness, enters verification in Yardi and ensures property paperwork is facilitated for payment. Prepares work orders, for approval, for internal and external repair requests by Supers, handymen and independent contractors for individual unit repairs, property systems or common area repairs, or remediation of violations or HQS. Provides first line support to tenants with repair needs in a professional manner, schedules repairs with tenants and assigned staff, and ensures proper data entry in Yardi. Ensures material, equipment and supplies are available for use and coordinates transfer of equipment and supplies needed. Keeps timecards for general maintenance staff (Supers & Porters) and routine records. Coordinates and ensures the maintenance from outside vendors with service contracts for electrical, plumbing, mechanical, extermination, and other related systems are entered in Yardi, completed as required, and compiles paperwork for payment processing. Conducts monthly building and apartment inspections, as assigned, verifying completion of maintenance work and work quality. Responsible for scheduling the unit turnover work (make readies) for units vacated. Maintenance Department benchmark is 15 days repair from date of vacancy unless extenuating circumstances. Manages repairs and processes to remove and/or prevent building violations. Must be a self-starter and able to work in a fast-paced environment. Other Duties, as assigned. REQUIREMENTS: HS Diploma/GED required; Associates degree preferred. Must have a minimum of 18 months of experience in residential property general maintenance. Possession of a current and valid motor vehicle operator's license. Yardi Experience and strong computer skills. Bilingual preferred. #J-18808-Ljbffr

Program Coordinator

Columbia University New York, NY

Job Type: Officer of Administration Bargaining Unit: Regular/Temporary: Regular End Date if Temporary: Hours Per Week: 35 Standard Work Schedule: Building: Salary Range: 63,700-87,700 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Summary Reporting to the Program Director and the Senior Program Coordinator, the Program Coordinator manages and coordinates all activities and resources in fulfillment of the General Surgery Residency Program. Responsibilities Program Coordination: Working with faculty director, institutional officials & agency sponsors, manages all aspects of the training program. Provides administrative & logistical support to residency program leadership and chief residents. Creates, reconciles & monitors resident duty hours & work schedules within MedHub; coordinates space for didactics and meetings; arranges & proctors exams; manages semi-annual resident/faculty/program evaluations. Manages coordination of resident electives in and out of the institution in addition to Program Letters of Affiliation for outside rotations. Identifies opportunities to improve efficiencies, develop & implement pragmatic solutions, improves workflow and optimize resources. Compiles & analyzes reports; maintains program manuals/documentation; assists in semi-annual data reporting for Clinical Competency Committee and Program Evaluation Committee. Effectively addresses problems for faculty, staff & residents; appropriately seeks input and support from subject matter experts. Recruitment & Selection-GME: Administers annual residency recruitment processes. Point of contact for all applicants. Updates, produces & distributes program information; compiles applicant dossiers for faculty evaluators; schedules & manages interview days; coordinates & hosts recruitment receptions, dinners, etc.; develops, updates & manages all relevant online program & application sites including National Residency Matching Program (NMRP), Electronic Residency Application System (ERAS), FREIDA Online program directory, Accreditation Council for Graduate Medical Education (ACGME), American Board of Surgery (ABS) Appointments & Credentialing: Coordinates appointment/reappointment, credentialing & onboarding process for all trainees, observers. Coordinates and prepares orientation training. Resolves open issues. Assists applicants to access & use online credentialing & in-service training systems. Compliance: Researches, digests & disseminates information regarding regulations & policies of various regulatory bodies including ACGME, ECFMG, ABS, NY State, NYPH & CU. Guides faculty, trainees & staff to ensure compliance. Ensures regulatory requirements, documentation and deadlines are met. Effective planning & response to periodic regulatory audits, reviews & RRC/ACGME reaccreditation; remediates deficiencies. Works with NYPH GME office to assure resident compliance with all hospital resident requirements & duty hour submission. Planning: Confirms meeting and conferences; assists with travel arrangements and itineraries; processes honoraria, travel and expense reimbursements as needed. Reserves rooms for classes or and meetings; coordinates room and equipment rentals and set up/clean up; arranges catering, transportation and parking; handles maintenance complaints and issues. Arranges related receptions, lunches and dinner events. Performs related duties & responsibilities as assigned/requested. Minimum Qualifications Bachelor's degree or equivalent in education and 3 yrs of related experience Preferred Qualifications TAGME Certification Other Requirements Working knowledge of Graduate Medical Education, and ACGME Expert knowledge of Microsoft Office Suite, MEDHUB, ACGME WebADS. Ability to work under pressure with multiple and competing deadlines required. Must be highly organized, with excellent communication and follow up skills. Ability to work as part of a team, with administrative, clinical research, and financial staff. Knowledge of Federal, State, and University policies and regulations regarding the medical education delivery is preferred. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

Operations Coordinator

Robert Half New York, NY

Job Description Job Description We are offering a long-term contract employment opportunity for an Operations Coordinator in the non-profit sector based in New York. The key function of this role is to provide operational support to the team, with an emphasis on payment processing, data entry, and budgeting tasks. The work environment is fast-paced and requires a high degree of organization and detail-orientation. Responsibilities: • Efficiently manage Electronic Funds Transfers • Create and maintain grantee budgets with precision • Process payments to vendors, grantees, non-grantees, and third-party organizations • Utilize Oracle PeopleSoft and Microsoft Excel for various tasks • Resolve billing discrepancies and follow up with vendors • Code tasks to specific projects as needed • Perform high-volume document processing and review • Identify and rectify discrepancies in data • Assist in managing payments and reimbursements.• Minimum of 1 year of experience in a similar role within the Non-Profit industry • Proven experience in Payment Processing and Data Entry • Demonstrated ability to effectively Resolve Discrepancies • Experience in handling Credit Card Payments • Proficiency in Budgeting and Billing • Familiarity with Oracle PeopleSoft software • Competency in Microsoft Excel • Excellent interpersonal and communication skills • Ability to work effectively in a team and independently • Strong organizational skills with the ability to multitask • High level of accuracy and attention to detail • Must have a proactive and problem-solving mindset

Mailroom Coordinator

TEKsystems New York, NY

Job Description Job Description Job Description: Receive all incoming USPS mail, FedEx, and UPS packages in conjunction with the distribution of outgoing mail, while maintaining a current log of all activity. Logistics on receiving of freight & palletized shipments. Educating users on the building protocols and logistics in regards to such deliveries. May be called upon to support Receiving. Receiving- deliveries of large pallets, boxes, special deliveries in alignment with building manager protocols via freight system. Ensuring that timing and logistics are in compliance with the Company’s shipping protocols and security. Deliver packages between sites, keeping packages in pristine condition upon delivery, and ensure company van is maintained in high standards. Process and inventory all deliveries into the Company’s internal Beartracks system and manage system processes to secure and comply with the Company’s SRM Standards and operating procedures. Identify solutions for potential process opportunities in partnership with SRM Team. Ensure that all spaces in the mailroom are cleaned and organized kept at peak levels to cleaning the Company’s standards and in alignment with Environmental Health and Safety protocols. Engage cross functionality with broader Facilities team and partners to support when called upon as it relates to Shipping, Receiving and Mail. Top Skills: Highly organized, great communicator, customer facing, collaborative, work in high paced environment

Housing Coordinator

Phaxis - Support Services New York, NY

Job Description Job Description Locations: Manhattan / Brooklyn / Queens Bachelor's needed The Housing Services Coordinator is responsible for supporting the permanent housing search of the families living in the shelter by coordinating all housing services activities which will lead to the successful placement of families Responsibilities Commit to using evidence-based practices (EBP); Motivational Interviewing (MI), Trauma-Informed Care (TIC), critical time intervention, and boundary setting, to help clients achieve their goals. Demonstrates ability to understand housing subsidies and provides families with guidance and support with the application process. Cultivates relationships and develops new linkages with real estate rental brokers and landlords to ensure families have access to current information and housing resources. Maintain an active roster of real estate brokers and landlords. Liaises with brokers and landlords Coordinates Housing Fairs and participates in networking events. Coordinate and facilitate housing workshops which address client’s issues and needs; provide information and resources to families during the different phases of their housing search. Coordinates and facilitate group meetings Arranges apartment viewings and interviews with landlords. Tracks all referrals and provide on-going follow up to clients and feedback to sources and leads. Collaborates with Case Managers and clients in developing permanent housing strategies. Collaborates with Case Managers in advocating for eligible families to obtain Supportive Housing. Maintain updated case notes in CARES. Prepares all mandated reporting as required by Essential Functions: Must be able to escort client’s to apartment viewings Qualification Bachelor's degree highly desired with 2 years relevant work experience or Associate’s degree with a minimum of 4+ years of relevant work experience Must have extensive knowledge of NY City housing market, housing subsidies and supportive housing programs Willingness and ability to travel to potential housing sites, as required Bilingual – English/Spanish a plus Solid computer skills, knowledge of MS Office and Outlook

Administrative Coordinator

Robert Half New York, NY

Job Description Job Description We are offering a contract for a permanent position as an Administrative Coordinator in the non-profit sector, based in New York. The selected candidate will be tasked with a variety of responsibilities, including the management of scheduling, document handling, and donor management. Responsibilities: • Effective administration and operation of the Partnership and Advancement Department through maintenance of necessary records and files. • Conducting research for potential prospects as directed by the Vice Presidents. • Timely response and follow-up on all requests to enhance departmental efficiency. • Coordinating scheduling, preparation, and logistics for both internal and external appointments and meetings. • Accepting and exploring new and different requests to add value to job requirements. • Assisting in the planning and execution of Partnership & Advancement events. • Managing the contracts process, including receipt of checks, donor commitment forms, and acknowledgments. • Uploading relevant documents to cyber grants applications. • Maintaining a system for donor management using tools like Raiser Edge. • Managing the Vice Presidents' schedules, including travel, meetings, and teleconferences.• Proven experience in administrative assistance or related role within a non-profit organization • Exceptional organizational and multitasking skills • Excellent written and verbal communication abilities • Proficient in the use of office management software such as Office Suite • Ability to handle sensitive and confidential information with discretion • Strong attention to detail and problem-solving skills • Demonstrated ability to manage projects and deadlines effectively • Capacity to work independently as well as part of a team • Knowledge of non-profit operations and regulations would be advantageous • Bachelor's degree in business administration or a related field preferred • Flexibility to adapt to changing circumstances and priorities in a non-profit environment.

Accounts Receivable Coordinator

Phaxis - Financial Services New York, NY

Job Description Job Description Post customer payments including checks & credit card transactions Prepare invoices & weekly receivable statements Improve AR processes Enhance customer relationships Handle refunds & adjustments as needed

Senior Billing Coordinator

Liberty Personnel Services, Inc New York, NY

Job Description Job Description Senior Billing Coordinator - New York, NY Working Situation: Hybrid (1-3 days per week in office) Role: The Senior Billing Coordinator will be responsible for managing the billing process of the law firm. You will be tasked with reviewing and processing invoices, tracking time and expenses, managing budgets, and ensuring that all billing procedures are in compliance with company policies and legal regulations. Responsibilities: Reviewing and processing invoices from attorneys and outside vendors Managing time entries and edits, adjustments, write-downs, etc. Ensuring all billable time and expenses are accurately recorded and billed to clients Preparing and distributing detailed billing reports to attorneys and clients Electronic invoicing Requirements: MUST have prior/current law firm/legal billing experience. Knowledge of legal billing software such as Elite, 3E or Aderant Demonstrated expertise in all aspects of the legal billing process, from time entry review to collection efforts. Compensation: $85-115k depending on experience A competitive compensation package will be available for this position including Base Salary, Annual bonus, medical, dental, vision, 401K match program, vacation and sick time, paid holidays, career growth programs, and much more! How to Apply: Please add me on LinkedIn! I look forward to working with you! Chris McFarland Liberty Personnel Services 300 Conshohocken State Road Suite 750 | Conshohocken, PA 19428 #legal #billing #elite #aderant #accountingfinance #associate #hiring #libertyjobs Company Description Established in 2003, Liberty Personnel quickly grew into one of the largest technical recruiting agencies on the East Coast. Today, Liberty Personnel has a national presence and a diverse client base. Listed below are a number of the industries and openings we work on: Information Technology, Software Programmers, Engineering, Manufacturing, Plant Maintenance, Construction, Oil and Gas, Medical Communications, Accounting, Finance, Electronics, Scientific, Medical Device, Sales, Pharmaceutical, Admin, Automation, Controls, Civil, HVAC, Wastewater, Structural, Electrical, Chemists, Validations, Logistics, Food Production, Renewable Energy and Machinists Company Description Established in 2003, Liberty Personnel quickly grew into one of the largest technical recruiting agencies on the East Coast. Today, Liberty Personnel has a national presence and a diverse client base. Listed below are a number of the industries and openings we work on:\r\n\r\nInformation Technology, Software Programmers, Engineering, Manufacturing, Plant Maintenance, Construction, Oil and Gas, Medical Communications, Accounting, Finance, Electronics, Scientific, Medical Device, Sales, Pharmaceutical, Admin, Automation, Controls, Civil, HVAC, Wastewater, Structural, Electrical, Chemists, Validations, Logistics, Food Production, Renewable Energy and Machinists

Nurse Care Coordinator

WEST SIDE FED SR.SUP New York, NY

Job Description Job Description The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting that enhances each person's independence and dignity. WSFSSH develops, manages, and provides housing for low-income older persons, many of whom live with mental illness and/or have experienced homelessness. WSFSSH is an Equal Opportunity Employer (EOE). Under the direct supervision of the Euclid Hall Program Director and working collaboratively with the Social Services Team at Euclid Hall, the Nurse will provide a range of health coordination services to the residents of Euclid Hall to enable them to obtain and maintain safe and permanent affordable housing with as high a degree of independence as possible. Responsibilities of the Nurse: Care Coordination The Nurse will assist residents in maintaining optimum health by: • Observe and assess residents to assist in identifying any existing physical or mental health issues that need to be addressed and any changes over time. • Ensure that high-risk residents are closely monitored and receive extra assistance with health education, care coordination, and follow-up (including scheduling and transport). • Track high-risk residents’ healthcare compliance and schedule care coordination conferences as needed to incentivize their compliance and improve their health • Serve as a primary point of contact between WSFSSH and the Federally Qualified Health Center located on-site; cultivate a mutual relationship of patient care coordination between the two parties • Support residents’ efforts to obtain and maintain ongoing medical care by providing education regarding medication and medical treatments as needed. • Provide workshops, training, activities, etc., to provide residents access to vital health, nutrition, and wellness information, including Wellness Self-Management. • Coach WSFSSH’s site-based supportive services team members (including social work & medication staff) on best practices in healthcare coordination • Coordinate and collaborate with a multidisciplinary internal and external care team to address and resolve resident medical needs. • Train staff to ensure that medication information is available for scheduled medical appointments and in situations requiring emergency interventions and assist in obtaining medication information when needed. • Provide emergency assessments and recommend emergency medical care as needed • Assist residents and staff with hospital and nursing home discharge planning • Assist staff with appropriate referrals, including but not limited to CCHA’s and home care agencies. • Serve as a resource person to staff on issues related to resident medication and health issues, including reviewing and consult on client Rx profiles to reduce contra-indications Medication Management The Nurse will oversee the facility’s self-administration of medication policy by training and supervising WSFSSH’s on-site medication staff to: • Support and observe residents’ self-administration of medication. • Ensure that residents have adequate supplies of medications and assist in contacting providers for refills and new prescriptions. • Adhere to infection-control policies and protocols, medication storage procedures, and controlled substance regulations. • Ensure that up-to-date medication information is maintained in resident records. Other Duties • Provide crisis intervention services as needed • Work as a member of a team to establish and maintain high level of care and respect for and communication with residents. • Share information about resident progress, needs, and problems with other staff according to the WSFSSH Confidentiality Policy. • Attend training sessions and conferences as required for enhancement of job skills • Implement emergency procedures as necessary • Submit all required reports in a complete and timely manner • Assist with other duties as directed Qualifications of the Nurse: RN or LPN with1-3 years required experience in the profession Current NYS license required Experience working with individuals who have serious mental illness strongly preferred. Experience training/supporting care team colleagues on effective client health coordination Experience providing individual and group wellness education to clients Experience in working with the homeless and/or the elderly is preferred Bilingual (English/Spanish) language ability is helpful Equal Opportunity Employer: WSFSSH is committed to principles of Diversity, Inclusion & Equity. Individuals with life experiences as a person of color; being LGBTQIA+; having a disability; &/or having a family background which can contribute different views to the workplace – such as experiences of poverty or housing insecurity — are strongly encouraged to apply. Tuesday - Saturday 7a-3p 35 Compensation details: 70000-85000 Yearly Salary PI1722eba4cb70-25405-34917061

Manage Care Coordinator

Phaxis - Support Services New York, NY

Job Description Job Description Medical company has temp opening for Manage Care Coordinator. Knowledge of Medicare coverage and Medicaid coverage. Experience setting up or assigning authorizations for revie preferred. Proficient in MS Office, Outlook. Attention to detail and work with a sense of urgency. Knowledge of HCPCS, CPT codes, HIPPA and PHI. Billing/Coding a plus. Good time management, and communication. Remote. Flexible for in office. Pay $18-$19.

Facilities Operations Coordinator

SUMITOMO MITSUI TRUST BANK, LIMITED New York, NY

Job Description Job Description This role is located in New York City and will requires 5 days in the office per week. About the Bank Sumitomo Mitsui Trust Bank, Limited was established through the merger of The Sumitomo Trust and Banking Co., Ltd with Chuo Mitsui Trust and Banking, Ltd. on April 1, 2012. We are one of the largest asset managers in Asia and number one among Japanese financial institutions by AUM, with approximately $850 Billion USD in AUM. The Bank provides an assortment of financial solutions and manages a broad spectrum of financial products across its global branches. This position is for Officer level candidates. Department Overview: The Americas Division (“AD”) was established in the Sumitomo Mitsui Trust Bank, Limited, New York Branch) (“SMTBNY”) to perform corporate functions and supervise U.S. entities. Established under the AD are the “Global Banking Unit (“GBU”), Americas Division” and “Global Markets Unit (“GMU”), Americas Division” which performs business functions. The Administration Department (“ADM”) provides resources and various support services that facilitate the Branch’s flow of business in a sustainable and cost-efficient way. ADM manages communication with Head Office on Branch’s various issues such as budgeting, expense the administration of expatriate-related matters, and the management of external parties such as the building management company and other service vendors. Your Role Overview: Follows established guidelines for day-to-day, routine operational and administrative work. May be required to use some independent thought to handle complex issues. Focus on execution within defined parameters, some expansion based on developing capabilities or experiences in conjunction with experienced staff. The Assistant Facility Manager performs daily facility operations responsibilities to assist and support the Facility Manager. The Facility Assistant Manager assists with maintaining a safe and enjoyable facility environment, while serving as the first point of contact for patrons and access control for the facility. Other duties may be assigned by supervisor. Your Duties and Responsibilities: Assists the Facilities Manager in completion of various projects. Assists the Facility Manager to oversee IST facility service/operation. Manages and handles office facilities such as furniture, cabinets, HVAC, and others. Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for properties, equipment, and furniture as needed including various arrangements with third-party vendors. Inputs office supply orders, verifies order accuracy, and distributes office supplies, furniture, and equipment as needed. Manages office supply inventory to ensure efficiency. Completes the daily office inspection routine. Executes space planning and internal moves. Manage telephone (DID) number. Assists with vendor management related to facilities. Interfaces with building management as needed. Liaises with building, monitors tasks relating to elevator, fire drills and other items as needed and/or in compliance with local law. Manages and monitors the vendors and cost for purchasing material and vendor services related to Facilities. Supervises and reviews vendor services quality and maintains the service contracts. Completes inventory of Bank fixed assets. Performs GA related and other duties and responsibilities as assigned by management. Liaises with Head Office, facilities related tasks. Handles mailroom daily responsibilities, including receiving and distributing mail, operating postage machine and reconciling postage usage, arranging messenger services, and stocking mailroom supplies. Performs other duties and responsibilities such as company event support as assigned by Head of Administration and Facility Manager(s) Oversees and coordinates maintenance and repair work including after business hours and weekend. Available 24/7 to assist with any facility related emergencies. [Security System Management] Operates USIS Security System and requests ID cards from building management. Produces, monitors, and files activity reports. Monitors weekend access. Manages and reconciles monthly logbook for dealing room access and general access to office based on Access Level Charts Manages access cards, important keys, cabinet keys, and desk keys. Monitors access cards Inventory. Issues and deletes access cards. Reconciles the USIS Security System with employee list, authorization log, and status report. Handles long term visitor access. Troubleshoots any security related irregularities with SMTB staff, security manager, and the security company. Prepares incident reports as needed for security alarms. On call 24 hours a day for system irregularities. Manages and coordinates the SMTB Fire Evacuation Team with SMTB Manger and Building. Monitors the security cameras and keeps video images for required period of time. [Vendor Management for Security] Verifies repair and maintenance by vendors. Your Qualifications: Experience Building management or security certificate preferred. Minimum of five (5) years recent experience in facility management or related experience. Required basic knowledge of facilities maintenance work such as plumbing, HVAC and UPS. Knowledge of system furniture, AV system and basic electricity. Required basic knowledge of ADA and Uniform Building code of NYC. Knowledge or experience of coordination for corporate relocation, expansion and renovation is strongly preferred. Knowledge of General Affairs is preferred. Excellent organizational, problem solving, and multi-tasking skills. Excellent time management and organizational skills Bilingual oral and written skills on a business level in both English and Japanese is preferred. Why you should join SuMi Trust: SuMi Trust embraces flexible ways of working when the business and role permits. We provide employees with a hybrid working model, allowing for in-office work and work from home. Our diverse and inclusive environment along with our global presence enables us to collaborate and communicate to meet our business needs. We believe that efficient teams need truth, loyalty, and a strong sense of purpose to balance risk and their targets. We make sustainable business decisions to improve our society and the world. We believe that each person brings a unique value that drives the business though their creativity and passion. The Employee Benefits package includes: Paid Time Off, medical, HSA, vision, dental, FSA, 401(k), profit sharing, legal plan, cancer indemnity plan, disability insurance, life insurance, employee assistance program, commuter benefits, business travel accident, paid volunteer day, paid memberships, paid seminars, and tuition assistance. We offer many socialization opportunities for wellness, financial wellbeing, runs/walks, team building, happy hours, and activities to support the Sustainable Developmental Goals. Check out our LinkedIn for our employee experience: https://www.linkedin.com/company/smtbny We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SuMi Trust provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know when the Human Resources staff reaches out to you for an interview. The anticipated salary range for this role is listed above. The specific salary offered to an employment applicant is based on the individual’s qualifications, experiences, the job responsibilities, an analysis of the current compensation paid for similar roles in the local geographic area, and key distinctions of the job as compared to current jobs in the Branch. The role may also be eligible for an annual discretionary bonus. Sumitomo Mitsui Trust Bank, Limited New York Branch is a branch of Sumitomo Mitsui Trust Holding Group. Learn more about the company, the values, and vision at https://www.smth.jp/english/about_us/philosophy

Senior Billing Coordinator

Liberty Personnel Services, Inc New York, NY

Job Description Job Description Senior Legal Billing Coordinator - NYC - $85-115k - A flexible, hybrid schedule is available with this opportunity -- in office 2x per week! Prior/current law firm/legal billing experience is required!!!! We are seeking a highly motivated and experienced Legal Billing Coordinator to join our clients team, who is a well known, global law firm. This individual will play a critical role in ensuring the accuracy and efficiency of their their billing process. Responsibilities: Manage the complete billing cycle for assigned attorneys and clients, including: Reviewing and coding time entries for accuracy and adherence to firm guidelines. Preparing and proofreading invoices, ensuring compliance with client billing agreements and ethical rules. Submitting invoices electronically and following up on timely approvals and payments. Researching and resolving billing discrepancies and client inquiries. Monitor and manage outstanding accounts receivable, including: Identifying and addressing overdue invoices promptly and professionally. Collaborating with attorneys and clients to resolve collection issues. Maintaining accurate records and reporting on accounts receivable activity. Provide support and assistance to attorneys and legal staff with billing-related matters. Stay up-to-date on legal billing regulations and best practices. Utilize and maintain proficiency in legal billing software and other relevant technology. Perform other duties as assigned. Qualifications: Bachelor's degree in Business Administration, Accounting, or a related field preferred. Minimum of 5 years of experience in legal billing, with proven success in a high-volume, fast-paced environment. Demonstrated expertise in all aspects of the legal billing process, from time entry review to collection efforts. MUST have prior/current law firm/legal billing experience. Strong understanding of legal billing ethics and regulations. Experience working with complex billing arrangements and alternative fee structures. Proficiency in legal billing software (e.g., Elite, 3E, Aderant,), Microsoft Office Suite (Word, Excel, Outlook), and other relevant software programs. Excellent attention to detail, accuracy, and organizational skills. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills, with the ability to work effectively with attorneys, clients, and other staff members. Connect with me on LinkedIn I look forward to connecting with you! Click here for my HOT JOBS! Dan Urban Liberty Personnel Services, Inc. 300 Conshohocken State Road, Suite 750 West Conshohocken, PA 19428 #midsenior #legal #hybrid #libertyjobs Company Description Established in 2003, Liberty Personnel quickly grew into one of the largest technical recruiting agencies on the East Coast. Today, Liberty Personnel has a national presence and a diverse client base. Listed below are a number of the industries and openings we work on: Information Technology, Software Programmers, Engineering, Manufacturing, Plant Maintenance, Construction, Oil and Gas, Medical Communications, Accounting, Finance, Electronics, Scientific, Medical Device, Sales, Pharmaceutical, Admin, Automation, Controls, Civil, HVAC, Wastewater, Structural, Electrical, Chemists, Validations, Logistics, Food Production, Renewable Energy and Machinists Company Description Established in 2003, Liberty Personnel quickly grew into one of the largest technical recruiting agencies on the East Coast. Today, Liberty Personnel has a national presence and a diverse client base. Listed below are a number of the industries and openings we work on:\r\n\r\nInformation Technology, Software Programmers, Engineering, Manufacturing, Plant Maintenance, Construction, Oil and Gas, Medical Communications, Accounting, Finance, Electronics, Scientific, Medical Device, Sales, Pharmaceutical, Admin, Automation, Controls, Civil, HVAC, Wastewater, Structural, Electrical, Chemists, Validations, Logistics, Food Production, Renewable Energy and Machinists

Agency Sales Coordinator

Combined Insurance New York, NY

Job Description Job Description Lead people to greatness. Work for Combined Combined Insurance, a CHUBB company and leader in the voluntary benefits industry, is seeking talented Agency Coordinators to help us build on our recent exciting growth. The ideal candidate has at least one year of experience and loves to help others succeed. In this exciting new role you’ll be responsible for both Individual and Group Sales and asked to lead a team of motivated Independent Sales Agents. That includes building lasting Customer relationships, making sales presentations to new and current Customers, and supporting new agents in the field. You need at least 1-year of experience and must love celebrating your team’s success. If that’s you, schedule a phone interview today. The Agency Coordinator role is an independent contractor opportunity in which you are in business for yourself, but not by yourself. The income range associated with this posting represents the potential earnings available to you as a sales leader through personal compensation and incentive bonuses on team production, it is not a guaranteed salary. The potential earnings as an Agency Coordinator are based on sales results, are commission-only, have a range of $50-110k, and have no cap on earnings. "

School Data Coordinator

Broome Street Academy New York, NY

Job Details Job Location 555 Broome Street - New York, NY Position Type Full Time Salary Range $55,000.00 - $65,000.00 Salary/year Job Shift Day Job Category Education School Data Coordinator About Broome Street Academy Charter High School: Broome Street Academy Charter High School (BSA) is a tuition-free public charter high school located in SoHo, educating students from all five boroughs, and devoted to providing students the necessary skills and support to graduate prepared for a successful future beyond high school. Our equitable, holistic, and student-centered approach provides students with access to a rigorous, standards-based curriculum that will equip graduates with the skills they need to make a positive impact on their communities and the broader world. Uniquely, BSA is the only charter school in the NYCDOE Community Schools portfolio because of our long-standing partnership with The Door, a revered non-profit organization with more than 50 years of service to New York City's young people. Our partnership allows us to serve the whole student and meet a variety of non-academic needs that clear the path for student learning. We are an inclusive school community that values academic rigor, trauma informed practice, and student voice. Our Advanced Placement classes, Athletics program, and extracurricular offerings give our students the full high school experience in a small, one-of-a-kind environment. Our admissions policy gives preference to students who are homeless, in foster care, or from low performing schools, though all students, regardless of their background, circumstance, race, gender or ethnicity are welcome, and encouraged to apply. Responsibilities: Guide BSA on identifying the data points needed for collection to evaluate the school based on its accountability plan. Discreetly and professionally manage, organize and present password protected, sensitive and confidential staff and student data for state reporting while following all mandated guidelines related to data protection (FERPA, HIPAA etc.) Serve as an advisory expert in student information systems including PowerSchool, SchoolTool, Magnus, School Mint, and ATS. Gather, analyze and evaluate school data using existing student information systems and assist the instructional team with creating a data-driven instructional environment. Evaluate data and prepare annual reports for the State University of New York, The New York State Education Department and the New York City Department of Education. Create a performance dashboard which is updated monthly by the school leadership team and for the meetings of the Board of Trustees. Oversee data entry and assist with data audits. Participate in management, departmental and committee meetings as requested. Assist with identifying data issues that cross departments and necessitate common resolution. Integrate data and systematize across multiple platforms. Take the lead on faculty, student and family surveys using Panorama and Google Forms. Create, document and follow best practices for data tracking, analysis and reporting. Support NYCDOE Per Pupil invoicing process and annual reconciliation. Support enrollment and academic programming tasks Lead strategic plans related to data management, student records, and data security. Complete other relevant assignments as required by Senior Director of Operations or Head of School Qualifications: Bachelor's degree required. Preference given to professionals with backgrounds in Social Sciences, Education or a related field with emphasis on program evaluation and data analysis. Minimum of 3 years of experience with data analysis and relational databases. Must strongly believe that data is a vital tool used for decision making and that accurate data is essential for a school's success and long term growth/development strategy. Experience with SchoolTool or other student information management systems required. Advanced knowledge of Microsoft Office 365 Suite including advanced Excel skills (such as Vlookup, pivot tables, graphing, Macros, etc.), Google Suite and the ability to learn new software required. Excellent analytical, verbal, and written communication skills are essential. Ability to work well independently and as part of a friendly and collegial operations team. A deep knowledge of charter school accountability and a track record of progressive responsibility in a charter school setting are highly preferred. Work Schedule: Full-time, Monday - Friday, 8:00 am - 4:30 pm, 40 hours a week Salary: $55,000 - $65,000 commensurate with experience, plus generous benefits package COVID -19 POLICY Broome Street Academy follows the CDC and NYS recommendations to prevent the spread of COVID-19. Broome Street Academy requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption. We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Care Coordinator Supervisor

Children's Aid New York, NY

Care Coordinator Supervisor 10/9/24Full Time--Manhattan#### Job ID: 007322#### Description:Harlem Family Services Center (317 Lenox Ave)62,400-65,000**POSITION SUMMARY: **The Health Connections Care Management Program assists families with ensuring eligible children receive the medical and behavioral health care services they need to promote optimal health by linking, accessing and supporting families through service integration. The Care Coordinator Supervisor provides regular supervision to a team of up to 7 Care Coordinators (CC), individually and as a group. Oversees all Care Coordinators' activities and ensure billable requirements are met and documented correctly so payment is received. Provide coverage in Care Coordinator's absence. Promotes Health Connections at community events and represent the program throughout Children's Aid.** ****RESPONSIBILITIES:*** Oversee Care Coordinators' cases and care management activities * Provide regular supervision to up to seven (7) Care Coordinators; conduct regular and timely evaluation of CCs * Manage, review, and monitor maintenance of client records to ensure both internal and external quality assurance standards and timely completion in accordance with Children's Aid and Health Home Policies * Ensure billing requirements are met and documented appropriately for reimbursement * Review and approve CANS-NY for each of his/her supervisees and complete CANS-NY when needed * Compile reports as requested * Work closely with Quality Assurance Manager to ensure quality practice and service delivery, including preparation for audits * Participate in interdisciplinary team meetings for Care Plan development * Provide training to new staff and on-going training to existing staff * Liaison between the array of Children's Aid programs and Health Connections * Represent the Health Connections in the community and at other agencies * Help create linkages to community services for future resource for families as well as source of potential referrals * Field work as needed (possibility of evenings or weekends) * Maintain confidentiality & HIPAA compliance * Work as part of the Health Connections team in all areas, focus on meeting established targets * Participate in Program, Division and Agency wide activities (meetings, events, etc.) * Attend trainings as required * Other duties as assigned** ****SKILLS AND QUALIFICATIONS:*** Master's degree (LMSW/LCSW, LMHC, or related field) plus 2 years of supervisory experience required * Experience with Care Management a plus * Excellent organizational, time management skills, and attention to detail * Strong communication skills – verbal and written * Self-motivated team player * Ability to multitask * Comfortable with field work and public transportation * Provide on call coverage as needed * Computer literate – Outlook, Word, Excel, GSI a plus * Bilingual Spanish a plus#### Requirements:Job Type Full TimeLocation --Manhattan###

High salary

Care Coordinator

POSTGRADUATE CENTER FOR MENTAL HEAL New York, NY

Job Details Job Location 866 UN Plaza - New York, NY Position Type Full Time Education Level 4 Year Degree Salary Range $42,005.00 - $44,007.00 Salary Job Shift Day Description JOB SCOPE: As a member of the Care Coordination team and under the supervision of the Program Supervisor, the Care Coordinator for Health Home Plus (HH+) is responsible for providing intensive services to members on court ordered Assistant Outpatient Treatment (AOT) status. The HH+ Care Coordinator is responsible for addressing all member needs, providing care plan updates, conducting outreach to members in between visits, regularly communicating with collaterals and complying with all statutory requirements of Kendra's law. HH+ Care Coordinators advocate and support members, engage with community agencies/health care providers and others on the member's behalf to ensure access to services needed to increase wellness self-management, reduce emergency room visits and/or hospitalizations and keep the member safe within the community. ESSENTIAL FUNCTIONS: Performs other duties, consistent with the goals and objectives of the program, as may be assigned by the Director/Assistant Director. coordinates care for a caseload of approximately 12 to 15 AOT mandated members; provide face to face contact at least once per week; communicate with managed care plans about their members; collaborate with each member's assigned AOT worker, including the timely submission of weekly reports, monthly verbal status updates, and significant event reports; comply with all statutory reporting requirements under Kendra's Law; ensure transitions and service engagement comply with the individual's AOT order; timely completion of CAIRS assessments; establish and maintain effective communication with primary and specialty care physicians, substance abuse and mental healthcare providers, family, collateral resources and other Agency staff on behalf of members; maintain documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure; conduct initial and periodic needs assessments, including assessing barriers and assets (i.e. transportation, community barriers, social supports); member and family/caregiver preferences and language, literacy, and cultural preferences; assist with the development and execution of member's care plans, including assisting members in understanding care plans and instructions and tailoring communications to appropriate health literacy levels; record client progress according to measurable goals described in his/her care plan; assist members with accessing healthcare and social systems, including arranging for transportation and scheduling and accompanying members to appointments; assist members with identifying available community-based resources and actively manage appropriate referrals, access, engagement, follow-up, and coordination of services; assist with coordinating members' access to individual and family supports and resources; assist members with managing daily routines related to healthcare and incorporating members' strengths and identifying barriers; assist with conducting outreach and engagement activities that support continuity of care, including re-engaging members in care if they miss appointments and/or do not follow-up on treatment; provide crisis intervention and follow-up; monitors member entitlements, insurance, and other benefits to ensure they remain active and in place; advocate for members to resolve crises; collaborate with other professionals to evaluate members' medical and/or behavioral health condition and to assess member needs; responsible for the on call 2 to 3 weeks out of the year; manage wrap around funds, metro cards and checks for member purchases including obtaining the necessary approvals for all purchases in keeping with the member's goals. Qualifications EDUCATION AND EXPERIENCE: A Bachelor's degree with 2yrs relevant experience or Masters with 1 year relevant experience

Clinical Coordinator

Services for the UnderServed New York, NY

Min USD $80,000.00/Yr. Max USD $87,000.00/Yr. Position Overview SCOPE OF ROLE: The ENGAGE Clinical Coordinator will lead a team of “can-do” people who continually challenge the status quo, merging cutting-edge innovation with groundbreaking research to decrease disparities in mental health and substance use problems by utilizing technology and training to provide high quality and accessible mental health assessments, immediate care, and referrals, as well as promote financial wellness among vulnerable populations. The Clinical Coordinator will be based at an integrated OASAS 822 and Article 31 Outpatient Mental Health Clinic serving adults living with substance use disorders and mental illness; including clinical program development, supervision, training and evaluation of professional staff. Salary $80,000 - $87,000 Location: East Harlem ESSENTIAL DUTIES & RESPONSIBILITIES: • Assists in establishing effective and efficient operations in accordance with ENGAGE regulations.• Lead in the clinical coordination of ENGAGE Community Mental Wellness Workers (CMWW).• Work collaboratively with the Project Coordinator on establishing workflows, developing initiatives, and mental health curriculums for staff.• Conducts clinical supervision of CMMW Outreach Specialists.• Directly supervises data reporting from the Team Leaders utilizing the Columbia Tool.• Work with the Columbia ENGAGE Team on Social Determinants of Health component of research that is relevant to served populations.• Issue clinical recommendations to Program Coordinator to ensure proper compliance of program guidelines.• Build relationships with S:US programs to develop inter-agency cross-collaboration.• Pending IPC Supervisory certification, provide counsel and expert advice to the Director and other staff for quality and performance improvement.• Actively monitors the integrity of consumer data; responsible for the reliability and accuracy of clinical data housed by S:US' Electronic Health Record (EHR) and Practice Management software; documents all services in accordance with S:US policies, OMH and OASAS regulations and all relevant federal laws; maintains the strict confidentiality of consumers currently engaged in or formerly a recipient of treatment services.• In coordination with relevant members of the SUS management team, conducts outreach and marketing to potential referral sources internal and external to SUS; active liaison with community service providers, hospitals, and other prospective referral sources is may be required.• Coordinates care with SUS nurse practitioners, psychiatrists and administrative staff; closely coordinates with clinicians external to SUS as appropriate.• Assist in managing client crises and onsite and offsite emergencies.• Perform other tasks as assigned. Qualifications REQUIRED EDUCATION AND EXPERIENCE • Master’s Degree in Social Work required • LMSW required• 2+ years supervisory experience in social work• Previous relevant experience in a Mental or Behavioral Health environment required.• On Call Responsibilities as designated by Program Leadership.• Must obtain mandated reporter (2 hours) prior to hire date.• Excellent interpersonal skills and able to communicate both verbally and in written form.• Strong interpersonal skills and ability to navigate sensitive discussions of mental health with empathy and patience.• Create a culturally sensitive and affirming counseling environment.• General knowledge of organization, community and/or social service resources programs.• Must be able to multitask with strong organization skills.• Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality. PREFERRED QUALIFICATIONS & SKILLS Strong knowledge of OASAS (Part 822) and OMH regulations (Part 599).Experience with diverse populations highly preferred.Bilingual English/Spanish speaking. Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’ Company Overview S:US IS AN EQUAL OPPORTUNITY EMPLOYER Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Talent Acquisition at [email protected] ID 2023-13912

Principal Coordinator, Support Specialist

Capital One Careers New York, New York

Principal Coordinator, Support Specialist Capital One is seeking a customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and will focus on troubleshooting laptop (Windows & Mac) issues, mobile device support, password resets, etc. Additional responsibilities may include:Provide technical support through remote access tools to resolve internal end user issues and achieve first call resolution Monitor and respond quickly and effectively to tickets, calls, chats, or in-person service requests Interact with end users via soft phone or chat modules to resolve software and hardware issues Utilize Service Now as the ticketing tool to track and escalate tickets for end users Assist with onboarding of new Agents by training and allow others to shadow Perform other tasks as needed and instructed by your manager Basic Qualifications:High School Diploma, GED or equivalent certification At least 1 year of remote help desk support experience Preferred Qualifications:Associates Degree in Computer Science, Information Systems, and Engineering, equivalent certification or military experience ITIL Certification Mac Integration Basics Certificate or at least 1 year of Mac support experience Windows 10 Certificate or at least 1 year of Windows OS support experience At least 2 years of remote help desk support experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $74,000 - $84,400 for Principal Coordinator, Support Operations Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).