Jobs for Claims Associate

Associate Dentist - $75k SIGN-ON BONUS

Franklin Dental & Braces - a Benevis company Columbus, Georgia

Overview: Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do! With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care to underserved families in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. We are actively seeking an Associate Dentist to join our growing team. Support our mission to provide excellent dental care in the community and help us create more smiles and memorable experiences for children and adults. Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact: Take care of your community while participating in activities to promote a positive image of the company! Join in morning huddles (hey, you can even run one!), plan your day and let your team know how much you appreciate them, highlight great examples of customer focus, collaboration, meeting goals, etc. Love working with kids (they make up 70% or more of our patient base) Associate Dentists are responsible for providing dental services to patients with the support of their team. Our practice has: DentaPro software Digital x-ray and Panorex units Fiber-optic handpieces Yearly OSHA and HIPPA and Emergency Management training Ratio of 1 hygienist, 1 hygiene assistant, 2 dental assistants per provider Patient Base: primarily ages 3-21 and up to 30% adult population (depending upon location) Office flow: average 10-12 operative patients and 20-25 hygiene patients State insurance plans, PPO and out-of-network payor mix ***This opportunity provides growth and development through mentoring and collaboration*** What we offer: Guaranteed daily rate up to $1200 with uncapped earning potential Sign on bonus up to 75k Student loan repayment assistance No lab fees FT providers are eligible to participate in Medical/Dental/Vision insurance plans, HSA/FSA Short Term Disability/Long Term Disability and Basic Life Insurance plans are paid for by company 401(k) Retirement Plan Company paid malpractice insurance coverage Paid holidays and time off Continuing Education reimbursements CE offered through ADA Accredited Continued Education Recognition Program (C.E.R.P) Reimbursements for associated licenses, certifications, and professional dues such as ADA and/or AAPD memberships Multiple schedule options to help maintain a healthy work/life balance VISA and Green Card sponsorship available We expect you to have: DDS/DMD from a dental education program accredited by the Commission on Dental Accreditation Current, valid license to practice dentistry in states where providing care or eligible for licensure Other certifications as required - CPR, DEA, etc. Nitrous Oxide certification (only LA, MS, DC, TX, MA) Compassion and a strong desire to provide dental care to both children and adults We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

Immediate Start

Paralegal - Claims + Litigation

Hixen Search Group Columbus, OH

Title: Paralegal - Claims, Litigation and Risk Management Overview: Hixen Search Group has partnered with a nationally ranked, quickly growing firm in the insurance industry. The company is heavily involved in M&A work and plans to continue to expand rapidly. The role will support the companys in-house legal team and partner agencies. The position will be focused on claims, litigation and risk management. The new role is available due to the fast-paced growth of the company. Responsibilities: Create, organize and maintain claims/incident database including regulatory inquiries and responses Curate all corporate insurance policies Reconcile all claim acknowledgements received from carriers with original claims notice forms submitted and/or its partner agencies to carriers Send out, collect and catalog quarterly claims surveys from partner agencies Maintain loss report Collect and evaluate all subpoenas submitted to carriers Maintain a calendar of significant events relating to all active claims, regulatory inquiries and judicial processes Why This Opportunity: Opportunity to join a stable and fast-growing company with personal growth potential Hybrid schedule possible after training Opportunity to work for a nationally ranked company $100K+ base salary + Great Bonus Potential Desired Candidate Profile: Bachelors Degree preferred, Paralegal certification is a plus, but not required 5+ years of experience in paralegal work, specifically in claims + litigation at mid/large law firm or corporate legal department Tech savvy and proficient in litigation software Knowledge of litigation procedures and protocols essential Organized, excellent attention to detail Team player with ability to work independently and manage multiple tasks in a fast-paced environment

Work Life Balance

Claims Manager

Nirvana Columbus, OH

Who we are: Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone. To start, we’re transforming the legacy, $750B+ commercial insurance industry through cutting-edge predictive models using real-time IoT data (~50B connected devices by 2030), automation to deliver instantaneous quotes & faster underwriting, & proactive, and data-driven insights to help customers prevent accidents. Backed by top-tier VCs including General Catalyst & Lightspeed Ventures, Nirvana became the fastest insurtech EVER to launch in Jan 2022 and crossed >$10M run rate in under 6 months, more than 2x faster than best-in-class insurtechs. Our leadership team has helped scale multi-billion dollar companies from scratch including Samsara, Rubrik, Acko & Flexport, and includes industry veterans from Hiscox, AIG, The Hartford & RLI. About the role: We are hiring a Claims Manager to help continue the build out of our internal claims program. In this role, you will play a critical role in driving Nirvana’s world class claims organization by auditing and driving claim success through a third party claims administrator. You will partner closely with Underwriting, Product, Compliance, and Claims teams to develop Nirvana's Claims platform, as well as hire and manage a team of Claims Adjusters. This role will have a strong emphasis on commercial trucking casualty claims. We’re a distributed team spread across the US, with offices in San Francisco, CA, New York, NY & Columbus, OH. For this role we’re open to candidates in the southern, midwest, and northeast regions of the United States. What you’ll do: Manage a team adjusters who handle Commercial Auto Bodily Injury and Property Damage claims, nationwide, while also collaborating with our Third Party Administrator partner. Assist in the development and implementation of investigation strategies for coverage, liability and causation, critical to the resolution outcome of a claim. Ensure the highest level of customer experience and technical claim file quality. Review coverage and liability declination decisions and drafts. Deliver exceptional service to both internal and external customers such as, policy holders, agents and brokers, fronting carriers and reinsurance partners. Participate in and, sometimes facilitate, claim reviews. Collaborate with underwriting, safety, compliance and other internal stakeholders on claims, exposures, form improvements and other factors impacting risk. Perform other duties as required by the Head of Claims. About you: 10+ years of claims experience with a minimum of 5 years concentrated in commercial trucking 5+ years of people management experience Significant bodily injury and litigation claims experience. Excellent written and verbal communication skills Strong analytical skills The ability to challenge norms and think outside the box Experience working in and leading a team in a remote environment, handling claims in multiple jurisdictions Licensed adjuster - NY & CA adjuster licenses are an added bonus. Bachelor's degree OR an additional 4 years of experience, in addition to previously outlined experience requirements. Benefits: Competitive salary & equity Medical, dental & vision insurance 401k with company match Unlimited PTO Work from home friendly #LI-Remote #J-18808-Ljbffr

Claims Manager

Nirvana LLC Columbus, OH

Who we are:Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone.To start, we’re transforming the legacy, $750B+ commercial insurance industry through cutting-edge predictive models using real-time IoT data (~50B connected devices by 2030), automation to deliver instantaneous quotes & faster underwriting, & proactive, and data-driven insights to help customers prevent accidents.Backed by top-tier VCs including General Catalyst & Lightspeed Ventures, Nirvana became the fastest insurtech EVER to launch in Jan 2022 and crossed >$10M run rate in under 6 months, more than 2x faster than best-in-class insurtechs. Our leadership team has helped scale multi-billion dollar companies from scratch including Samsara, Rubrik, Acko & Flexport, and includes industry veterans from Hiscox, AIG, The Hartford & RLI.About the role:We are hiring a Claims Manager to help continue the build out of our internal claims program. In this role, you will play a critical role in driving Nirvana’s world class claims organization by auditing and driving claim success through a third party claims administrator. You will partner closely with Underwriting, Product, Compliance, and Claims teams to develop Nirvana's Claims platform, as well as hire and manage a team of Claims Adjusters. This role will have a strong emphasis on commercial trucking casualty claims.We’re a distributed team spread across the US, with offices in San Francisco, CA, New York, NY & Columbus, OH. For this role we’re open to candidates in the southern, midwest, and northeast regions of the United States.What you’ll do:Manage a team adjusters who handle Commercial Auto Bodily Injury and Property Damage claims, nationwide, while also collaborating with our Third Party Administrator partner.Assist in the development and implementation of investigation strategies for coverage, liability and causation, critical to the resolution outcome of a claim.Ensure the highest level of customer experience and technical claim file quality.Review coverage and liability declination decisions and drafts.Deliver exceptional service to both internal and external customers such as, policy holders, agents and brokers, fronting carriers and reinsurance partners.Participate in and, sometimes facilitate, claim reviews.Collaborate with underwriting, safety, compliance and other internal stakeholders on claims, exposures, form improvements and other factors impacting risk.Perform other duties as required by the Head of Claims.About you:10+ years of claims experience with a minimum of 5 years concentrated in commercial trucking5+ years of people management experienceSignificant bodily injury and litigation claims experience.Excellent written and verbal communication skillsStrong analytical skillsThe ability to challenge norms and think outside the boxExperience working in and leading a team in a remote environment, handling claims in multiple jurisdictionsLicensed adjuster - NY & CA adjuster licenses are an added bonus.Bachelor's degree OR an additional 4 years of experience, in addition to previously outlined experience requirements.Benefits:Competitive salary & equityMedical, dental & vision insurance401k with company matchUnlimited PTOWork from home friendly#LI-Remote#J-18808-Ljbffr

Claims Coordinator

ServiceMaster Columbus, OH

Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while ensures that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. The Coordinator will be responsible to follow up daily with the OPS team to ensure and that all required documentation, estimates and procedures are followed according to required program guidelines. A successful Coordinator will possess tenacity and thrives in a fast-paced environment. The coordinator who is detail oriented and able to focus with many projects in varying degrees of completion will be most successful in this position. Job Responsibilities Understanding of the claims flow process - Water Mitigation, Reconstruction, Contents, and other Environmental work Manages data entry for each claim from First Notice of Loss through to completion of job in the CRM system Daily review of compliance tasks and all job tasks are completed on time Monitor and update jobs in required operating system making sure the job flows efficiently through the claims process requirements and cycle times Ensure that uploading photos, and other documents are appropriately described, titled and uploaded in real time, as well as follows up to get missing required data from homeowner and insurance/mortgage information not obtained on initial call Creates and or assists with job estimate, reviews final estimate to ensure estimate is complete per company standards Manages Customer Service issues and complaints, documenting actions and resolution Understanding of all company cycle times and SLAs required for each job and phase Client Care Calls - ensure constant, often daily, communication with the customer, may communicate with adjuster Ensure daily notes are entered in all jobs, contacting relevant participants and escalating to the department manager as required May be responsible for creating job estimate and or assisting the Estimator/Project Manager with final estimate Job Requirements High school diploma/GED required Bachelor's Degree or applicable experience preferred, work experience will be considered IICRC Certifications preferred but not required: WTR, ASD, OCT, STC Exceptional Customer Service skills 1-3 years of Xactimate experience required- proficient use Xactimate 28 Experience with Microsoft© Office application (Word, Outlook, PowerPoint, and Excel) required Personal time management and organizational skills Strong verbal and written communication skills Dependable and adaptable to operate within a fast-paced work environment Ability to manage highly confidential information Strong problem-solving skills Proficient at using Microsoft Office, Outlook, CRM software Experience do you have with customer interaction and conflict resolution Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers, phones etc. Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. Express or exchange ideas with others quickly, accurately, and receive and act on detailed information. Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading. Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating. May be required to travel for short periods of time. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Compensation: $18.00 - $23.00 per hour Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Unemployment Claims Specialist

Equifax Columbus, OH

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. As an Unemployment Claims Specialist you will be tasked with receiving, analyzing and building claims for states and Unemployment Insurance Consultants. What you'll do Analyze unemployment claims and questionnaires via SIDES, state websites, and scanned mail copy. Determine best course of response to send to client for request based on SLA's with clients, state instructed deadlines and internal practices. Consult with state adjudicators to provide timely and accurate information on claims and questionnaires. Answer phone calls and provide responses to state agencies on needed information regarding claims filed. Construct information requests from state agencies to go directly to clients. Adhere to all state regulations and guidelines. Address questions, concerns or issues with internal teams and escalate as needed. Work as a team with Unemployment Insurance Consultants to ensure accurate and necessary information is provided to states on behalf of clients and documented properly for auditing purposes. Testify in unemployment hearings regarding timeliness of claim responses. Ensures work is accurate and complete, processed timely and free from errors for auditing purposes. What experience you need Associate's degree (A.A.) or equivalent from two-year college or technical school; or two years customer service related experience and/or training; or equivalent combination of education and experience. Bachelor's degree preferred. Experience dealing with dated material and/or strict adherence to deadlines Excellent analytical skills, problem solving and decision making abilities Proficiency with Microsoft Office PC applications including Word, Excel, and Outlook Ability to type 35 WPM You possess excellent written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders. What could set you apart Previous experience or familiarity with Unemployment Insurance and the Unemployment Claims process Previous office experience with an emphasis on customer service, organization of work duties and performing job functions independently Proficiency with Microsoft Office PC applications including Word, Excel, and Outlook #LI-BJ1 We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Primary Location: USA-OH-Columbus-Mill Run Drive Function: Function - Fulfillment / Operations Schedule: Full time

Senior Property Claims Adjuster

Insight Global Columbus, OH

* Investigate, evaluate, estimate, and process property claims primarily requiring in-person contact and on-site inspections. * Climb roofs and perform other field-based inspections. * Obtain and maintain all applicable adjusters licensing. * Maintain open lines of communication with agents, sales representatives, marketing and underwriting personnel who are serviced by the regional resolution center. * Walk into building and know what needs to be done in order to fix it (example- fire, wind damages, water damages) * Primarily responsible for handling o Personal and commercial property losses including structure, contents, ALE, scheduled property and business income losses requiring an on-site investigation o Property coverage questions o Property limited handled lawsuits including attending pre-trials, mediations, arbitrations or trial when required. * Inspect and write moderate to large property estimates using estimating guides and estimating software. * Assist in risk evaluation on homeowners and commercial businesses including verifying insurance to value, coinsurance penalties and documenting any change or increased hazard to the risk. * Assist inside property specialists with tasks assigned, such as, diagrams and photographs, statements in person or inspections of property. * Assist in catastrophe claims handling throughout the company operating territory, requiring overnight travel or extended stays upon request. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . * Bachelor's Degree * Experience with any sort of automated estimating system, Ex: Xactimate * 3+ years of Commercial and Residential Property Claims Adjustment experience (Regional carriers typically have both residential and commercial) o If someone comes from commercial, they likely have the residential o 50-60% commercial * Outside Estimating Skills (to write the damages) o Can't be copying someone else's estimates, must be writing themselves in person -- Must be able to walk in, assess damages, and write estimates * Must be capable of investigating and closing a minimum average of 30 elements per month * Must have experience with and knowledge of policy information/analyzing coverage

Workers' Compensation Claims Analyst

ODW Logistics Columbus, OH

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions. You will work closely and coordinate with other teams internally, including Human Resources, Safety, and Operations. You have a good understanding of comprehensive claims management and program compliance and will guide internal partners and injured associates through the claim processes. You are an individual contributor, but you also enjoy working with internal and external partners and leading projects Responsible for the day-to-day administration of the organizations Workers' Compensation program. Analyze workers compensation claims and claim data. Maintain accurate and organized records for all workers compensation claims. Investigate and resolve any claim discrepancies. Provide requested information to Third Party Administrators (TPA) or key stakeholders in a timely manner. Communicate with associates and managers, as needed, regarding the information needed to process claims and regarding work-related restrictions and return to work and serve as primary contact for associates and managers regarding any workers compensation related questions. Serve as liaison with the Workers Compensation third party administrator (TPA), ensuring quality delivery of services, accurate and timely claim administration, and effective cost management. Partner with the Risk Manager to implement effective end-to-end claim management, identifying options for cost containment, evaluating requests for settlement of claims, initiating reviews and investigations, and facilitating timely return to work. Attend and participate in quarterly claims review meetings with the Risk Manager, TPA and Legal Counsel providing thoughtful and valuable claim recommendations for resolving claims. Ensure compliance with applicable federal and state laws, including required postings. Stay current with trends, laws and regulations related to Workers Compensation. Monitor and analyze claims data, activity and trends. Assists Risk Manager with communications and internal training programs related to Workers Compensation. Produce statistical data driven claim reports for Risk Management, Finance, and Operations. Assist with the development of new procedures and processes for improving the handling of Workers Compensation claims. Schedule and coordinate meetings monthly to review WC claims with Risk Manager. Provide support for other projects, as needed, within the corporate risk management department. Minimum Qualifications Education and Experience Bachelor's Degree in a related field or equivalent experience preferred. 3 years min. of related experience working with cross functional teams Workers' compensation claims handling and understanding of workers compensation principles and best practices preferred. Specialized knowledge and experience in workers compensation and applicable laws across multiple jurisdictions is preferred. Proficient with Microsoft Office Capabilities Strong ability to establish and maintain effective working relationships with all levels across the organization, outside vendors and administrators. Ability to multitask and prioritize workloads. Able to work in an environment with changing priorities. Ability to prioritize tasks, manage time effectively and meet deadlines. Excellent organizational skills. Analytical skills with attention to detail. Strong verbal and written communication skills. Excellent analytical and decision-making skills. Ability to work independently or collaboratively as part of a team. Commitment to maintaining confidentiality. Problem-Solving Minimum Physical Requirements While performing the duties of this job, the employee requires the ability to: Hear, read and comprehend, write and communicate Occasionally sit, type and perform repetitive wrist motion Continuously stand, walk, bend, squat/kneel, twist/turn or reach on even and uneven surfaces Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OUR VALUES Pillared on our core values, we strive for collective growth and reaching our highest potential. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas. Respect | Give and it will be given. We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity. Trust | Earned over time. We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood. Team | Accomplish more together. We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team. Opportunity | Realize your potential. We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us. EQUAL OPPORTUNITY EMPLOYER ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics. DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, success profile characteristics or qualifications required of employees assigned to this job. Management retains the discretion to add to or change the duties of the position at any time. EXPERIENCE FULFILLMENT AT ODW LOGISTICS. INDSA

Best Match

Field Property Claims Adjuster

Insight Global Columbus, OH

Investigate, evaluate, estimate and process property claims primarily requiring in-person contact and on-site inspections. ESSENTIAL FUNCTIONS: * Primarily responsible for handling: o Personal and commercial property losses including structure, contents, ALE, scheduled property and business income losses requiring an on-site investigation o Property coverage questions; and o Property limited handled lawsuits including attending pre-trials, mediations, arbitrations or trial when required. * Inspect and write moderate to large property estimates using estimating guides and estimating software. * Assist in risk evaluation on homeowners and commercial businesses including verifying insurance to value, coinsurance penalties and documenting any change or increased hazard to the risk. * Assist inside property specialists with tasks assigned, such as, diagrams and photographs, statements in person or inspections of property. * Comply with claims organization's policies and procedures for contact and communication, verification of coverages, determination of liability, investigation of losses, determination of claims values, completion of forms, and reports and negotiation and settlement of claims. * Must be capable of investigating and closing a minimum average of 30 elements per month. * Assist in catastrophe claims handling throughout the company operating territory, requiring overnight travel or extended stays upon request. * Serve as a member of claims and other company integrated teams as assigned. OTHER FUNCTIONS: * Climb roofs and perform other field based inspections. * Obtain and maintain all applicable adjusters licensing. * Maintain open lines of communication with agents, sales representatives, marketing and underwriting personnel. * Perform other duties as assigned. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Required Skills & Experience * 3-5 years of Commercial and Property adjusting experience (this role will be 60% personal, 40% commercial) * Must have experience in field writing estimates in person * Must have experience working direct for an insurance company, cannot solely be a desk adjuster or independent adjuster * Local to NW Ohio * Valid Driver's License Nice to Have Skills & Experience * Bachelor's Degree * Experience with any sort of automated estimating system, Ex: Xactimate Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

TM Sales Associate I

Fifth Third Bank Columbus, OH

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Sales Associates I team members are part of the Sales Delivery Team and are responsible for assisting the Treasury Management Officers with various sales related activities, including client pricing, presentation building, and portfolio management. Responsibilities are to be completed with limited supervision, in a proactive manner and involve accountability for empowered decision-making. The goal of the position is to acquire the knowledge and skill set necessary to become a Treasury Management Officer with full account responsibilities and sales goals. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: .Support assigned Treasury Management Officers in the sales process and integrate with local/regional teams .Engagement and involvement in: client call preparation, proposal generation, relationship reviews, trend analysis, working capital analysis, pricing and profitability modeling .Review and data mine existing portfolio of assigned Treasury Management Officers for revenue enhancement and/or cross-sell opportunities .Responsible for small sales opportunities and follow up, assisting with solution development .Work jointly with cross-functional deal team and assist in overall solution development and value proposition. Participate, coordinate, and contribute to deliver an exceptional experience for internal and external clients .RFP pricing process (proformas, modeling, Middle Office submissions) .Support sensitive/escalated customer service and implementation issues .Attend prospect and client facing meetings, when appropriate SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE & SKILLS REQUIRED: .Minimum 2 years of Banking industry experience .Strong verbal and written communication skills .Strong creative solution and problem solving skills .Critical thinking and project management experience .Proven track record of client interactions and proactive solution development .Initiative and ability to work independently while solving problems and managing multiple tasks .Advance proficiency in Microsoft Word, Excel and PowerPoint WORKING CONDITIONS: .Virtual office environment .Extensive PC and phone usage .Minimal travel may be required TM Sales Associate I LOCATION -- Columbus, Ohio 43215 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Direct Sales Associate - Dynegy

Vistra Corporate Services Company Columbus, OH

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Summary The Direct Sales Associate provides competitive face to face sales offers to Acquisition customers as well as current Vistra customers. The primary purposes of the Direct Sales Associate is to acquire commercial customers through face-to-face sales interaction, working closely with Vistra's Channel Management & Operations teams. The Direct Sales Associate serves as an ambassador for the Vistra brand in pursuit of providing commercial prospects with affordable and competitive energy solutions. Job Description Key Accountabilities *Contact commercial customers from a defined prospecting list. *Present competitive business solutions that meet customers' needs. *Meet and exceed sales quotas. *Effectively manage prospects in assigned sales territory. *Maintain records and complete all required reports to build a pipelines of customer for future prospecting. *Collect customer, market, and competitor information during the sales process to improve channel success. *Maintain high level of open communication and morale within the group and among supporting work groups. *Assist in presenting results/implications and recommendations to management. Education, Experience, & Skill Requirements *0 to 2 years of selling experience. *Experience gained through college degree programs and/or certifications is applicable to above skills. *Bilingual is a plus (preferable Spanish Speaking). *Demonstrate proficiency in computer skills, word processing, software, email, Excel, CRM system & Web-based tools. *Can interpret and apply policies, procedures and processes. *HS Diploma or equivalency required. Key Metrics * Demonstrate sales ability to present a sales pitch & close customers. *Able to use listening skills in selecting appropriate customer offer. *Ability to negotiate in a sales environment and overcome customers resistance to sales calls. *Ability to interface with all internal and external levels of management, employees, vendors and customers. *Ability to gather and interpret moderately complex data, analyze and resolve problems of moderate scope and complexity. Job Family Sales Company Vistra Retail Operations Company Locations Chicago, Illinois Illinois We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today! If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email a request.

Customer Service Associate I (Hybrid)

Cass Information Systems Columbus, OH

The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction. ** Schedule: Monday - Friday with a flexible start time between 7:30am - 9:00am PRINCIPAL RESPONSIBILITIES AND DUTIES: Independently analyzes issues and processes, and clearly communicates, both verbally and in writing, to routine questions, processing issues, and requests according to company defined procedures/standards. Researches and analyzes payment history and recognizes when to contact vendors or customers to resolve exceptions and make payment decisions in a timely manner for all clients. Acts as a positive representative of the company, both internally and externally, making customers and their needs the primary focus of one's actions by helping to develop customer relationships. Keeps management informed of significant issues that may require additional attention, or may threaten the account relationship, on a timely basis. Suggests changes and/or enhancements to existing procedures to improve service to clients and internal processes. Works independently and with other internal departments to coordinate file maintenance and client validation file/database updates. Seeks guidance from the appropriate resource on significant non-routine issues. Documents and reports on errors made by all other Utility departments. Works overtime as needed. Other duties as assigned. Training is onsite Monday-Friday from 8:30am-4:00pm for approximately 90 days. SKILLS/ABILITIES AND MINIMUM REQUIREMENTS: Good interpersonal skills that will maximize client responsiveness and facilitate development of a solid working relationship with both utility clients and other staff members. Strong organizational skills with the ability to handle multiple tasks simultaneously. Working knowledge of office equipment such as fax machine, copy machine, and telephone. Proficient in Microsoft Office. Good problem-solving skills and attention to details. College-level course work in a general or business administration area or equivalent experience. Minimum 6 months customer service experience in a general business environment or equivalent experience.

Dynamic Environment

Direct Business Sales Associate - Dynegy

Vistra Corporate Services Company Columbus, OH

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Summary The Direct Sales Associate provides competitive face to face sales offers to Acquisition customers as well as current Vistra customers. The primary purposes of the Direct Sales Associate is to acquire commercial customers through face-to-face sales interaction, working closely with Vistra's Channel Management & Operations teams. The Direct Sales Associate serves as an ambassador for the Vistra brand in pursuit of providing commercial prospects with affordable and competitive energy solutions. Job Description Key Accountabilities * Contact commercial customers from a defined prospecting list. * Present competitive business solutions that meet customers' needs. * Meet and exceed sales quotas. * Effectively manage prospects in assigned sales territory. * Maintain records and complete all required reports to build a pipelines of customer for future prospecting. * Collect customer, market, and competitor information during the sales process to improve channel success. * Maintain high level of open communication and morale within the group and among supporting work groups. * Assist in presenting results/implications and recommendations to management. Education, Experience, & Skill Requirements * 0 to 2 years of selling experience. * Experience gained through college degree programs and/or certifications is applicable to above skills. * Bilingual is a plus (preferable Spanish Speaking). * Demonstrate proficiency in computer skills, word processing, software, email, Excel, CRM system & Web-based tools. * Can interpret and apply policies, procedures and processes. * HS Diploma or equivalency required. Key Metrics * Demonstrate sales ability to present a sales pitch & close customers. * Able to use listening skills in selecting appropriate customer offer. * Ability to negotiate in a sales environment and overcome customers resistance to sales calls. * Ability to interface with all internal and external levels of management, employees, vendors and customers. * Ability to gather and interpret moderately complex data, analyze and resolve problems of moderate scope and complexity. Job Family Sales Company TXU Retail Services Company Locations Columbus, Ohio Ohio We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today! If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email a request.

Liability Claims Adjuster

Gallagher Columbus, OH

Introduction : Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply. Overview : Role specifics: Jurisdictions: Multiple - Preference for licenses with reciprocity Licenses: All-Lines Location: Remote How you'll make an impact : Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims. Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. About you : Ideal candidates for this position will have: Claims Background: Liability, Bodily Injury, Cargo, Fast Track, Property Jurisdictional Experience: Multiple states Active Adjusters' licenses: Preference licenses with reciprocity As a key member of our Claims Adjuster team, you will: Investigate, evaluate, and resolve liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution Work in partnership with our clients to deliver innovative solutions and enhance the claims management process Think critically, solve problems, plan, and prioritize activities to optimally serve clients Required Qualifications: High School Diploma Minimum of 3 years related claims experience Appropriate licensing and/or certification in all states in which claims are being handled Knowledge of accepted industry standards and practices Computer experience with related claims and business software Desired: Bachelor's Degree #li-sh2 #li-remote Compensation and benefits : On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits youll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Medicaid Claims QA

Stellar Professionals Columbus, OH

Job Description Job Description We have an opening for Medicaid Claims QA Mode of Interview: interview in-person Work Location: Columbus, OH Work Arrangement: Hybrid Shift: Candidate must have 7 years of Experience Experience with HHS Eligibility Systems and Policy Experienced tester with knowledge in Medicaid and SNAP/TANF benefits and skills in writing and executing test scripts Adhere to formal QA processes, ensuring that the Systems Implementation [SI] team is using industry-accepted best practices BSc/BA in Computer Science, Engineering or a related field or equivalent work experience Working knowledge of test management software Familiarity with Agile frameworks and regression testing is required. Excellent communication skills

Claims Coordinator

ServiceMaster Restore 9976 - Columbus Columbus, OH

Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, and logistics of dispatching field personnel to jobs while ensuring that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. The Coordinator will follow up daily with the OPS team to ensure that all required documentation, estimates, and procedures are followed according to required program guidelines. A successful Coordinator will possess tenacity and thrive in a fast-paced environment. The coordinator who is detail-oriented and able to focus on many projects in varying degrees of completion will be most successful in this position. Job Responsibilities Understanding of the claims flow process – Water Mitigation, Reconstruction, Contents, and other Environmental work. Manage data entry for each claim from First Notice of Loss through to completion of job in the CRM system. Daily review of compliance tasks and all job tasks to ensure completion on time. Monitor and update jobs in the required operating system to ensure efficient job flow through the claims process requirements and cycle times. Ensure that uploading photos and other documents are appropriately described, titled, and uploaded in real time, as well as follow up to obtain missing required data from homeowners and insurance/mortgage information not obtained on the initial call. Create and/or assist with job estimates, reviewing final estimates to ensure completion per company standards. Manage customer service issues and complaints, documenting actions and resolutions. Understand all company cycle times and SLAs required for each job and phase. Conduct client care calls to ensure constant, often daily, communication with the customer and may communicate with adjusters. Ensure daily notes are entered in all jobs, contacting relevant participants and escalating to the department manager as required. May be responsible for creating job estimates and/or assisting the Estimator/Project Manager with the final estimate. Job Requirements High school diploma/GED required. Bachelor’s Degree or applicable experience preferred; work experience will be considered. IICRC Certifications preferred but not required: WTR, ASD, OCT, STC. Exceptional customer service skills. 1-3 years of Xactimate experience required - proficient use of Xactimate 28. Experience with Microsoft Office applications (Word, Outlook, PowerPoint, and Excel) required. Strong personal time management and organizational skills. Strong verbal and written communication skills. Dependable and adaptable to operate within a fast-paced work environment. Ability to manage highly confidential information. Strong problem-solving skills. Proficient in using Microsoft Office, Outlook, and CRM software. Experience with customer interaction and conflict resolution. Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: Move up to 20 pounds occasionally by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sit for long periods while using office equipment such as computers and phones. Perform fingering and repetitive motions, such as movement of wrists, hands, and fingers while typing. Express or exchange ideas quickly and accurately, receiving and acting on detailed information. Maintain close visual acuity to perform detail-oriented activities such as preparing and analyzing data and viewing computer screens. Be exposed to various inside working conditions, such as changes in building environments with or without air conditioning and heating. May be required to travel for short periods of time. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC. #J-18808-Ljbffr

Claims Coordinator

ServiceMaster Restore® Columbus, OH

Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow up, handling service complaints, logistics of dispatching field personnel to jobs while ensures that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. The Coordinator will be responsible to follow up daily with the OPS team to ensure that all required documentation, estimates and procedures are followed according to required program guidelines. A successful Coordinator will possess tenacity and thrives in a fast-paced environment. The coordinator who is detail oriented and able to focus with many projects in varying degrees of completion will be most successful in this position. Job Responsibilities Understanding of the claims flow process – Water Mitigation, Reconstruction, Contents, and other Environmental work Manages data entry for each claim from First Notice of Loss through to completion of job in the CRM system Daily review of compliance tasks and all job tasks are completed on time Monitor and update jobs in required operating system making sure the job flows efficiently through the claims process requirements and cycle times Ensure that uploading photos and other documents are appropriately described, titled and uploaded in real time, as well as follows up to get missing required data from homeowner and insurance/mortgage information not obtained on initial call Creates and or assists with job estimate, reviews final estimate to ensure estimate is complete per company standards Manages Customer Service issues and complaints, documenting actions and resolution Understanding of all company cycle times and SLAs required for each job and phase Client Care Calls – ensure constant, often daily, communication with the customer, may communicate with adjuster Ensure daily notes are entered in all jobs, contacting relevant participants and escalating to the department manager as required May be responsible for creating job estimate and or assisting the Estimator/Project Manager with final estimate Job Requirements High school diploma/GED required Bachelor’s Degree or applicable experience preferred, work experience will be considered IICRC Certifications preferred but not required: WTR, ASD, OCT, STC Exceptional Customer Service skills 1-3 years of Xactimate experience required - proficient use Xactimate 28 Experience with Microsoft Office application (Word, Outlook, PowerPoint, and Excel) required Personal time management and organizational skills Strong verbal and written communication skills Dependable and adaptable to operate within a fast-paced work environment Ability to manage highly confidential information Strong problem-solving skills Proficient at using Microsoft Office, Outlook, CRM software Experience with customer interaction and conflict resolution Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sit for long periods of time while using office equipment such as computers, phones etc. Engage in fingering and repetitive motions, such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. Express or exchange ideas with others quickly, accurately, and receive and act on detailed information. Maintain close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading. Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating. May be required to travel for short periods of time. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. #J-18808-Ljbffr

Claims Coordinator

ServiceMaster of South Shore Inc Columbus, OH

Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow-up, handling service complaints, and logistics of dispatching field personnel to jobs while ensuring that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. The Coordinator will be responsible for following up daily with the OPS team to ensure that all required documentation, estimates, and procedures are followed according to required program guidelines. A successful Coordinator will possess tenacity and thrive in a fast-paced environment. The coordinator who is detail-oriented and able to focus on many projects in varying degrees of completion will be most successful in this position. Job Responsibilities Understanding of the claims flow process – Water Mitigation, Reconstruction, Contents, and other Environmental work Manages data entry for each claim from First Notice of Loss through to completion of job in the CRM system Daily review of compliance tasks and ensuring all job tasks are completed on time Monitor and update jobs in the required operating system, making sure the job flows efficiently through the claims process requirements and cycle times Ensure that photos and other documents are appropriately described, titled, and uploaded in real-time, as well as follow up to get missing required data from homeowners and insurance/mortgage information not obtained on the initial call Creates and/or assists with job estimates, reviews final estimates to ensure they are complete per company standards Manages Customer Service issues and complaints, documenting actions and resolutions Understanding of all company cycle times and SLAs required for each job and phase Client Care Calls – ensure constant, often daily, communication with the customer, which may include communication with the adjuster Ensure daily notes are entered in all jobs, contacting relevant participants and escalating to the department manager as required May be responsible for creating job estimates and/or assisting the Estimator/Project Manager with final estimates Job Requirements High school diploma/GED required Bachelor’s Degree or applicable experience preferred; work experience will be considered IICRC Certifications preferred but not required: WTR, ASD, OCT, STC Exceptional Customer Service skills 1-3 years of Xactimate experience required - proficient use of Xactimate 28 Experience with Microsoft Office applications (Word, Outlook, PowerPoint, and Excel) required Personal time management and organizational skills Strong verbal and written communication skills Dependable and adaptable to operate within a fast-paced work environment Ability to manage highly confidential information Strong problem-solving skills Proficient at using Microsoft Office, Outlook, and CRM software Experience with customer interaction and conflict resolution Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sit for long periods of time while using office equipment such as computers and phones. Perform repetitive motions such as movement of wrists, hands, and fingers while picking, pinching, and typing during your normal working environment. Express or exchange ideas with others quickly and accurately, and receive and act on detailed information. Have close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screens, and expansive reading. Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating. May be required to travel for short periods of time. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. #J-18808-Ljbffr

Claims Coordinator

ServiceMaster by McCann Columbus, OH

Position Overview As the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow-up, handling service complaints, and managing the logistics of dispatching field personnel to jobs while ensuring that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met. The Coordinator will follow up daily with the OPS team to ensure that all required documentation, estimates, and procedures are followed according to required program guidelines. A successful Coordinator will possess tenacity and thrive in a fast-paced environment. The coordinator who is detail-oriented and able to focus with many projects in varying degrees of completion will be most successful in this position. Job Responsibilities Understanding of the claims flow process – Water Mitigation, Reconstruction, Contents, and other Environmental work Manage data entry for each claim from First Notice of Loss through to completion of job in the CRM system Daily review of compliance tasks and ensure all job tasks are completed on time Monitor and update jobs in the required operating system, ensuring the job flows efficiently through the claims process requirements and cycle times Ensure that photos and other documents are appropriately described, titled, and uploaded in real time, as well as follow up to obtain missing required data from homeowners and insurance/mortgage information not obtained on the initial call Create and assist with job estimates, reviewing final estimates to ensure completeness per company standards Manage Customer Service issues and complaints, documenting actions and resolutions Understand all company cycle times and SLAs required for each job and phase Conduct Client Care Calls to ensure constant, often daily, communication with the customer, and may communicate with adjusters Ensure daily notes are entered for all jobs, contacting relevant participants and escalating to the department manager as required May be responsible for creating job estimates or assisting the Estimator/Project Manager with final estimates Job Requirements High school diploma/GED required Bachelor’s Degree or applicable experience preferred; work experience will be considered IICRC Certifications preferred but not required: WTR, ASD, OCT, STC Exceptional Customer Service skills 1-3 years of Xactimate experience required; proficient use of Xactimate 28 Experience with Microsoft Office applications (Word, Outlook, PowerPoint, and Excel) required Personal time management and organizational skills Strong verbal and written communication skills Dependable and adaptable to operate within a fast-paced work environment Ability to manage highly confidential information Strong problem-solving skills Proficient at using Microsoft Office, Outlook, and CRM software Experience with customer interaction and conflict resolution Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sit for long periods while using office equipment such as computers and phones. Perform repetitive motions with wrists, hands, and fingers while typing and using office equipment. Express or exchange ideas with others quickly and accurately, and receive and act on detailed information. Maintain close visual acuity to perform detail-oriented activities, such as preparing and analyzing data, viewing computer screens, and reading. Work in various inside conditions, including environments with or without air conditioning and heating, and may be required to travel for short periods. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel classified here. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. #J-18808-Ljbffr

Claims Clerk

Canon Columbus, OH

Overview The Claims Clerk will review insurance claims forms and documents for accuracy and completion and obtain missing information as necessary. Determines claims coverage by examining company records. Responsibilities Interfaces with Adjuster, Agent, and insured to obtain information to assure completeness of information and update client systems. Prepares reports and insurance claim forms for damage or loss. Prepares documents for imaging and final disposition by client staff. Monitors email inboxes and other client systems to fulfill requested services. Records routine claims and acts as intermediary between company and insured. Helps Claims department by performing clerical duties e.g. mail, check processing, reception, distribution or other similar tasks as assigned. Qualifications H.S. Diploma or equivalent; no prior experience required. Requires good computational math skills. Must be familiar with personal computers and possess good keyboard skills. Must have good communication, comprehension, and interpersonal skills. Must be detail-oriented and have good organizational skills. Ability to multi-task and take and follow directions. Physical Demands Will be required to lift up to 10 lbs. Must be able to use a keyboard and sit for extended periods of time. What We Offer: Competitive pay & benefits! Comprehensive training and development programs that prepare employees to advance from within. A company focused on creating a positive work and client environment. Employee discounts on entertainment, products, and services nationwide! Come Join Our Team! #J-18808-Ljbffr