Jobs for Contact Center Representative

Dealer Business Development Representative

The Dealer Relationship Representative is responsible for identifying potential dealers and acquiring and developing new auto and powersports dealer business relationships. In this position, you will be responsible for familiarizing dealer staff with our organization and program, which provides loans to consumers through dealers. This position plays a vital role in providing a high level of customer service and support to our Dealers as well as working closely with our internal team members. In the Role Prospect, qualify, and generate sales on Company products/services to new dealer partners. Assist dealer partners with loan origination and deal funding. Assist in the overall dealer performance from set-up to credit quality. Work closely with management to analyze current and future sales prospects and trends. Monitor competition by gathering current marketplace information on pricing, products, and marketing techniques. Work diligently to resolve customer complaints by investigating problems and developing solutions, preparing reports, and making recommendations to management. Requirements HS Diploma/GED required with equivalent work experience in related field 1-3 years of experience within auto dealer or finance industry, with experience and/or strong understanding of credit and lending.  Reliable internet and telephone service, and dedicated home office or workspace.  Ability to travel up to 75% within a designated territory. A valid driver’s license and acceptable motor vehicle records history Preferred: Strong ability to establish and cultivate trusting business relationships Ambitious self starter with an entrepreneurial approach to achieve and exceed goals Ability to collaborate with different partners to provide value to organization initiatives Location: Columbus, OH Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Immediate Start

Sr. Field Sales Representative

The Chamberlain Group Columbus, OH

If you are a current Chamberlain Group employee, please click here to apply through your Workday account. Chamberlain Group is a global leader in access solutions with top brands, such asLiftMasterand Chamberlain,found in millions of homes, businesses, and communities worldwide. As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by ourmyQdigital ecosystem. This role is within CG's Sales function. A successful incumbent is expected to (i) Grow the business within assigned accounts or territories in accordance with stated company plan; develop sales forecasts and territory potentials, and (ii) Sell professional line products to installing dealers and distributors in a prescribed territory by developing and maintaining strong relationships with all customers in an assigned territory. Fully understand the marketplace of responsibility, including competition, new opportunities, threats to the business. Provide feedback from customers to our product teams through appropriate channels. Upon sales of new Commercial/Perimeter accounts, take over account management function as assigned. Requires 3+ years of sales experience and a minimum of a Bachelor's Degree. Job Responsibilities: Drive growth of sales volume of assigned accounts or territories in accordance with stated company plan; develop sales forecasts and territory potentials Sell Professional Line products to installing dealers and distributors in a prescribed territory by developing and maintaining strong relationships with all customers in an assigned territory Fully understand the dynamics of client businesses in order to be established as a trusted advisor to their business. Support retail channel in assigned area as appropriate Facilitate quote management and order fulfillment to effectively deliver product, pricing and sales information to customers and team using insights and data Manage all partner relationships to strengthen overall solution capabilities and drive greater value to the customer Execute merchandising/advertising programs Conduct extensive training and product presentations to small and large groups Conduct customer training presentations around product and selling skillset Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams Protect CG's reputation by keeping information confidential Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal societies Job Requirements: Bachelor's Degree 3+ years of sales experience Strong public speaking skill Able to travel up to 75% - domestically and internationally; valid driver's license Fluent in English and Spanish #LI-Remote - Cleveland, OH #LI-MD1 The payrange for this position is $64,800 - $104,550; base payoffered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence . NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Best Match

Contact Center Representative I

Centra Corporation Columbus, IN

Thank you for your interest in a career with Centra. A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members' financial lives and our communities. Centra was established in 1940 and is headquartered in Columbus, Indiana. Centra is ranked among the top five largest credit unions in Indiana and among the most financially sound institutions in the United States. Centra serves Membership throughout central and southern Indiana as well as other areas like Jamestown, NY and Whitakers, NC. Centra Team Members enjoy excellent benefits, an atmosphere that fosters family and work-life integration, a heritage of strong values, a high level of Team Member engagement in achievement of results, and the opportunity for growth with the Centra Family. Credit Unions are Not for Profit, Not for Charity, But for Service. If these are the things that matter to you then please read on, we look forward to hearing from you. Centra Credit Union has an exciting opportunity as a Full Time onsite Contact Center Representative, in Columbus, IN. The Contact Center Representative is responsible for welcoming and engaging in meaningful conversations with our Member base and creating value while completing transactions with high accuracy. A Relationship Representative will develop to a high level of competency in educating and advising on financial solutions through products and services based upon Member needs and goals. This position is actively involved in incoming and outbound Contact Center calls and Retail Operations while adding value and executing on Centra Strategy and contributing to the safety and security of the Centra and Members in compliance with policy and procedure. The position has a Learning Path to develop and grow their skills while transitioning from a Contact Center Representative I through Contact Center Representative III role. Team Members can reside in a Contact Center Representative III role or continue to pursue further development in Retail Operations or another career path. The minimum starting wage for this opportunity is $23.06 per hour. Spanish/English interpreters may be eligible for an interpreting differential. ESSENTIAL FUNCTIONS : This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform. Creates value by actively engaging Member during account transactions while educating and advising Members on Credit Union products and services. Transactions include deposits, withdrawals, transfers, and loan payments. Performs Member account maintenance, telephonic inbound/outbound calling with Members and engages in Member outreach activities to build Member relationships through value added promotion of products and services and in support of the Member feedback program. Applies useful knowledge on all products and services to assist Members. This includes troubleshooting Centra Phone, Website, Billpayer, Debit/Credit Cards issues, and Mobile Banking. Ensures financial literacy and applies expert knowledge and awareness of all Centra products and services. Engages with Members in problem solving for their financial needs. Engages in value creating initiatives and tactics set forth by Retail Leadership. Maintains ongoing communication with supervisor, informing him/her of all pertinent problems, irregularities, new developments, changes, or other important information discovered via Member engagement. Effectively uses non-call time to create value through activities such as providing Member services with Interactive Teller Machines or Retail operational needs. Engages in required Learning Path for continued development and growth within the specified timeframes. EDUCATION & EXPERIENCE - (Equivalent combination of Education & Experience will be considered.) High School Diploma or General Education Diploma (GED) Under one year of similar or preparatory experience. Note: Hours of Operation are 8AM-6PM Monday thru Friday and Saturday 8:00AM to 2:00PM. Centra is an Equal Opportunity Employer.

Call Center Customer Service Representative

Call Control Columbus, OH

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Call Control, LLC is a family-owned business operated primarily out of Elkridge, Maryland. Our team members across the country provide unparalleled customer service to our automotive clients and their customers. Our Contact Center Representatives are passionate about helping customers and making every interaction an unforgettable experience. We want team members with personalities that will show through on the phone, who love making an impact with every customer interaction. Working as a Virtual Contact Center Representative You Will: Perform efficient and elite inbound and outbounds calls. Set appointments, follow-up on appointments, and provide information to customers. Understand and work towards achieving all key performance indicator standards. Participate in team meetings, trainings, and 1 on 1 sessions to be coached, monitored, and supported by Call Control to ensure continuous achievement of individualized goals. Attend regularly scheduled meetings with Management, Ownership, and other team members. Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts. Our benefits programs were designed with our team members' preferences in find. Some of the benefits offered are: Simple IRA Retirement Plan with 3% company match Medical Insurance Dental Insurance Vision Insurance Health Savings Account Paid Time Off Merit based rewards system Semi-Annual Pay and Performance reviews Note: This position's starting pay rate is $11.00/hour, with per call commission starting at the 90-day mark. All applications, interviews, orientation, and training will be completed virtually. Position Requirements Excellent verbal communication skills Some automotive knowledge is preferred Ability to sit, work on a computer, and speak consistently for extended periods of time Must own and provide work equipment for work from home Eligible candidates must be located in one of the following states: Georgia Michigan North Carolina Ohio Pennsylvania Texas West Virginia Schedule/Availability Monday through Saturday 1:00pm-8:00pm EST Tags Work from Home, Remote, Customer Service, Flexible This position is currently accepting applications.

Solutions Center Representative

Pyramid Consulting Columbus, OH

Immediate need for a talented Solutions Center Representative. This is a 24+ Months Contract opportunity with long-term potential and is located in Columbus, OH (Hybrid) . Please review the job description below and contact me ASAP if you are interested. Job ID:24-50056 Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Responsibilities: Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing. Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need. Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper. Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Clients policies, firms, plan documents and state and local laws. Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract. Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles. Develops and grows through monthly individual meetings with leadership to set in place a career path strategy. Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other duties as assigned. Key Requirements and Technology Experience: Skills-Customer Service skills, Financial/Insurance Background and Inbound calls, High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system. One year of experience in customer service, sales related occupations. Knowledge of various insurance products and the sales process. Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states. Understands the consequences of not following the FINRA rules and regulations. Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software. Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers. Other criteria, including leadership skills, competencies and experiences may take precedence. Credit Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process. Note- Candidates must be within 35 miles of Columbus OH or Scottsdale AZ office. Hybrid in office 2 days a week to begin in March. Must work in EST. Virtual Training Schedule: 1/12/2025-03/7/2025; M-F 8am-4:30pm Training will be WFH. Candidates need to understand there is an initiative to switch to a hybrid schedule March 17th. Our client is a leading Insurance and financial services Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Dynamic Environment

Call Center Representative

Compunnel Columbus, OH

Position Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center Preference for 1 of the following criteria: College Degree Previous contact center experience

Call Center Representative

Pattern Promotions Columbus, OH

Job Ad for Pattern Promotions Job Position : Call Center Representative Location : Columbus, OH Salary : $34,000 - $43,000 per year Job Type : Full-time About Us Pattern Promotions is a dynamic and rapidly growing company dedicated to providing exceptional branding and promotional services to businesses of all sizes. We pride ourselves on our commitment to customer satisfaction and are known for our innovative approach and vibrant company culture. Join our team and be part of a company that values excellence, teamwork, and creativity. Job Description We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline voice of our company, responsible for managing customer inquiries and providing exceptional service that exceeds expectations. You'll engage with customers over the phone, addressing their needs, resolving issues, and fostering long-term relationships. Responsibilities Answer incoming calls from customers in a professional manner. Assist customers with inquiries, providing accurate information and effective solutions. Resolve customer complaints promptly and efficiently, ensuring high levels of satisfaction. Document customer interactions in our database for quality assurance and future reference. Follow up on any outstanding issues to ensure complete resolution and customer satisfaction. Participate in team meetings and training sessions to enhance service skills and product knowledge. Skills & Qualifications High school diploma or equivalent; associate or bachelor's degree preferred. Proven experience in a customer service role, preferably in a call center environment. Excellent verbal and written communication skills with a friendly, positive attitude. Strong problem-solving skills and ability to think critically under pressure. Familiarity with customer relationship management (CRM) software and call center technology. Ability to work flexible hours, including evenings and weekends if needed. Benefits Competitive salary within the industry Health, dental, and vision insurance Paid time off, including vacation and sick days 401(k) plan with company match Professional development and training opportunities Supportive and collaborative work environment If you're ready to be part of a passionate and supportive team at Pattern Promotions, apply today to start making a difference in the customer experience!

Quick Apply

Area Representative

Fellowship of Christian Athletes Columbus, OH

The Representative works with the Director and Advisory Team to fulfill the FCA Vision, pursue the FCA Mission and live the FCA Values by implementing the ministry plan for the assigned area. In the FCA Sports Environments, the Representative ensures there is a consistent approach to discipleshipmaking disciples who make disciples. The Representative is accountable for ensuring that the FCA ministry is conducted according to biblical standards and adheres to FCA policies and procedures. MINISTERIAL DUTIES These responsibilities are critical to the FCA mission and this position plays a vital role in our ministry. FCA expects all functions and responsibilities outlined below to be carried out with a heart surrendered to serving God as a form of worship. Agree with, and abide by, FCA's Christian Community Statement. Follow a spiritual rhythm including daily prayer and Bible study to seek the Lord's will for FCA. Lead, conduct and provide spiritual leadership for staff, volunteers, coaches and athletes through prayer, Bible study, worship and living by example so they are equipped to serve others. Connect to and participate in a local church through worship and weekly involvement. Conduct yourself in a manner that affirms biblical standards of conduct in accordance with FCA's Christian beliefs (see FCA's Christian Community Statement) at all times. MINISTRY ADVANCEMENT Engage, equip, and empower coaches and athletes by ministering through 1-on-1s, Huddles and Events. Train and equip staff and volunteers to empower coaches and athletes to be disciples who make disciples in the Sports Environments. TALENT ADVANCEMENT Oversee recruiting, training and developing effective and diverse volunteers who lead every coach and athlete into a growing relationship with Jesus Christ and His church. Recruit: Actively attract and recruit highly qualified volunteers to the Sports Environments. Train: Provide tools, resources and training to develop volunteers' skills and increase their capacity and competence to effectively execute their responsibilities. Develop: Prepare volunteers in their roles and responsibilities by helping them grow spiritually and personally. BOARD ADVANCEMENT Invite, involve, and invest in an Advisory Team that is committed to pray, serve, and give. DONOR ADVANCEMENT Connect, communicate, and care for existing and prospective financial partners to get fully funded. Manage and steward the finances for the assigned area of responsibility. Establish and execute an annual budget and funding plan by growing the Home Team, major donors, and events. INTERNATIONAL ADVANCEMENT Work with the Director to serve the aligned International Region by praying, giving and going. Northwest Central OH

Contact Center Representative- Part Time

SmartFinancial Columbus, OH

We are looking for call center agents who thrive in a results-driven sales environment while receiving recognition and comprehensive base and commission pay. You will be surrounded by a team comprised of individuals who have built their careers by consistently setting higher benchmarks and continuously striving to set the standard in the insurance industry. This position is for ambitious people who desire to advance their careers and work alongside an industry-leading team! We're a team of dedicated people who are excited to come to work every day. SmartFinancial offers a fun and engaging company culture in which everyone is encouraged to share ideas and work together. We're always looking for excited, dedicated people to join our team. SmartFinancial has been named one of the "Best Places to Work" in Orange County four years in a row! The compensation for this position is $16-$17 per hour plus commission. Our top performers are earning $80-90k annually! Responsibilities: Handle a high volume of outbound calling daily and ask qualifying questions Encourage the customer to receive a competitive quote from a licensed agent Meet performance expectations and KPIs Minimum Requirements: 1+ years of sales experience preferred Fast-paced call center experience a plus Strong phone, computer, and communication skills Self-motivated & independent Ability to build rapport with customers in a fast-paced environment Must live in or around a commutable distance from Columbus, OH and be willing to work in person on-site What We Offer: Competitive hourly rates plus incentives and performance bonuses Paid training Employee referral bonuses Extensive paid product training Daily/weekly cash giveaways Advancement opportunities - We love to promote from within! Monday – Friday from 10am - 3pm shift schedules What It's Like To Work At SmartFinancial: Voted as one of the Best Places to Work in 2018, 2019, 2020, 2021, 2022 and 2023 and one of the fastest-growing tech companies! Be a part of a supportive and dedicated team Be able to have fun and work hard at the same time Work in a dynamic, energetic environment #J-18808-Ljbffr

Inside Sales Representative

Improveit Home Remodeling Columbus, OH

***This is not a remote role Inside Sales Contact Center Representative Improveit Home Remodeling has been a trusted name in the home improvement industry for over 35 years. We are dedicated to enhancing the lives of homeowners by providing high-quality products and exceptional customer service, and to the success, happiness, and development of our employees. As an award-winning, growth-oriented organization, we are looking for more enthusiastic individuals to join our Inside Sales Contact Center team. If you are a motivated self-starter with excellent communication skills and a passion for connecting with our prospective customers, we want you to be part of our dynamic team. Position Overview The Inside Sales Contact Center Representative plays a pivotal role in connecting with homeowners who are interested in our services and scheduling in-home consultations. This position requires a socially focused person who has the ability to handle various communication methods, multitask effectively, and maintain a positive and engaging attitude. As a brand ambassador, you'll represent Improveit Home Remodeling over the phone, through email, and text. This role requires someone who is persuasive and can balance customers’ needs while passionately committing to attaining their assigned quota. Key Responsibilities Connect with prospective customers through phone calls, emails, and text messages to set in-home consultation appointments. Promote and sell our unique value proposition, high-quality products, lifetime warranties, and exceptional customer experience. Maintain detailed records of activities and interactions in our CRM and other systems. Meet or exceed weekly, monthly, and quarterly appointment setting goals. Follow appointment setting methodology and participate in ongoing training and education. Stay informed about our products and their benefits to customers. Qualifications 2-3 years of Inside Sales, Telemarketing, or Call Center Experience. Exceptional verbal and written communication skills. Competitive, self-driven, and goal oriented. Proficiency in making and receiving calls, texts, and emails, with an ability to connect quickly with prospective customers. Tech-savvy with 2-3 years of experience using CRMs and communications platforms. Strong time management, prioritization, and multitasking skills, with the ability to work effectively under pressure. Sales and customer service-oriented with a high desire to achieve appointment setting quotas. Willingness to submit to a pre-employment background check. Clean driving record and valid driver’s license. Availability to work some evenings and weekends, required. Performance Success Factors Goal Oriented Motivated Enthusiastic Persuasive Attentive (Ability to Listen to Needs) Quick to Connect Great Communicator Persistent Confident Tech-Savvy What We Offer Highly Competitive Compensation & Perks Package (Top Earners $70K - $85K+) Career Advancement Opportunities Complete Training Program Ongoing Education and Coaching from Top Performers Medical and Dental Insurance 401k Retirement Saving Plan Paid Vacation and Personal Days State-of-the-Art Technology Performance-Driven, Entrepreneurial Culture Monthly Culture Activities Great Work Environment (New, High-End Office Space with Game Room/Cafe) Collaborative Team Environment Stability and Backing of an Award-winning 35-yr-old Company with an A+ BBB Rating ***Hours: Monday-Thursday 12pm-9p and every Saturday 8am-2pm ***This is not a remote role About Us Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville, Lexington, and Southern Indiana. We specialize in replacement windows, bathroom remodeling and kitchen transformations. BBB-Accredited and 24-time Consumers’ Choice Awards Winners, we’ve completed over 60,000 jobs with about one in four of those being a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name – it’s an attitude that governs all that we do for our staff, our customers, and our communities. We value curiosity, passion, continuous improvement, and the relentless pursuit of excellence . If working for an organization that is driven to be the best and understands that it takes a stellar mix of people, processes, and technology to be a leader, this could be the home for you. If the idea of helping our organization grow through Contact Center Excellence and helping an incredible Company reach even greater heights sounds like music to your ears, we invite you to apply today. If you are passionate about delivering exceptional sales-related customer experiences, meeting, and exceeding goals, and want to be part of a dynamic team, we encourage you to apply today. Immediate interviews available. #J-18808-Ljbffr

Call Center Representative

Uniting Holding Columbus, OH

Job Title: Call Center Representative Location: Columbus, United States Employment Type: Full-time Experience: Entry level Job Description: We are seeking a Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers and providing accurate information while addressing customer inquiries and concerns. Responsibilities: Handle inbound and outbound calls from customers in a professional and courteous manner. Provide accurate information and address customer inquiries and concerns. Follow call center “scripts” when handling different topics. Research required information using available resources. Identify and escalate priority issues to the appropriate team member. Route calls to appropriate resource when necessary. Document all call information according to standard operating procedures. Complete call logs and reports as needed. Follow up customer calls where necessary. Requirements: High school diploma or equivalent. Excellent verbal and written communication skills. Ability to remain professional and courteous with customers at all times. Ability to multi-task, set priorities, and manage time effectively. Ability to work in a fast-paced environment. Basic computer skills. Willingness to work flexible hours, including weekends and holidays. Must be able to work in the Columbus, United States office. Remote working is not available for this position. Benefits: Competitive salary Health insurance Paid time off Retirement savings plan Ongoing training and development opportunities Employee discounts and perks If you are passionate about providing excellent customer service and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity! #J-18808-Ljbffr

Call Center Representative

Pattern Promotions Columbus, OH

Job Ad for Pattern Promotions Job Position : Call Center Representative Location : Columbus, OH Salary : $34,000 - $43,000 per year Job Type : Full-time About Us Pattern Promotions is a dynamic and rapidly growing company dedicated to providing exceptional branding and promotional services to businesses of all sizes. We pride ourselves on our commitment to customer satisfaction and are known for our innovative approach and vibrant company culture. Join our team and be part of a company that values excellence, teamwork, and creativity. Job Description We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. As a vital part of our customer service department, you will be the first point of contact for our customers, providing exceptional service and support. In this fast-paced environment, you will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication. Responsibilities Answer incoming calls from customers in a professional manner. Assist customers with product inquiries, order tracking, and billing questions. Resolve customer complaints efficiently and effectively while maintaining a positive attitude. Document customer interactions and feedback accurately in our customer relationship management system. Provide relevant information about services and products to enhance customer understanding. Collaborate with team members and other departments to facilitate effective service delivery. Skills & Qualifications High school diploma or equivalent; associate degree preferred. Proven experience in a customer service role, preferably in a call center environment. Excellent verbal and written communication skills. Strong problem-solving abilities and a knack for conflict resolution. Ability to multitask and manage time effectively in a fast-paced setting. Comfortable using computer systems and customer management software. Benefits Competitive salary within the industry Health, dental, and vision insurance Paid time off, including vacation and sick days 401(k) plan with company match Professional development and training opportunities Supportive and collaborative work environment If you’re ready to be part of a passionate and supportive team at Pattern Promotions, apply today to start making a difference in the customer experience! #J-18808-Ljbffr

Call Center Representative

Property Soar Columbus, OH

Company Description About Us At Property Soar, we are dedicated to delivering exceptional property management and real estate services. Our mission is to make property ownership seamless and rewarding by prioritizing customer satisfaction and innovative solutions. Join our dynamic team and grow with a company that values professionalism and excellence. Job Description We are seeking a motivated and customer-focused Call Center Representative to join our team in Columbus, OH. You will be the first point of contact for our clients, providing outstanding support and solutions to their inquiries. If you thrive in a fast-paced environment and have excellent communication skills, this is the perfect opportunity for you. Responsibilities Handle inbound and outbound calls, providing prompt and accurate information to clients. Assist clients with property-related inquiries, including rental processes and maintenance requests. Resolve customer complaints with empathy and professionalism. Maintain detailed records of customer interactions in our CRM system. Collaborate with other departments to ensure customer satisfaction. Meet and exceed performance targets, including response time and customer satisfaction metrics. Qualifications High school diploma or equivalent (required); college degree preferred. Proven experience in customer service or call center roles. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to multitask and manage time effectively. Proficiency in using computers and call center software. Benefits Competitive salary ($36,000 - $42,000 per year). Opportunities for career growth within the company. Comprehensive training and development programs. Supportive and collaborative work environment. Paid time off and health benefits. #J-18808-Ljbffr

Call Center Representative

Compunnel Inc. Columbus, OH

This range is provided by Compunnel Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $19.17/hr - $19.17/hr Shift Timings: 06:00 AM to 07:00 PM [Monday to Sunday] Contract Duration: 06 Months [Temp-To-Hire] Interview Type: Onsite Job Description: Call center representatives handle incoming phone calls regarding various service inquiries on company accounts. Responding with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include cash management products and services, online (client website) and mobile app, and general account or financial related inquiries. The individual will be highly professional, career driven, and committed to delivering world-class service. The individual will contribute in a fast paced, team-oriented environment. The individual will have the aptitude to multi-task and adjust quickly to change in a busy financial service center. Seniority level Associate Employment type Full-time Job function Business Development, Customer Service, and Sales Industries Telephone Call Centers, Business Consulting and Services, and Banking #J-18808-Ljbffr

Call Center Representative

Serondanetwork Columbus, OH

Job Ad for Pattern Promotions Job Position : Call Center Representative Location : Columbus, OH Salary : $34,000 - $43,000 per year Job Type : Full-time About Us Pattern Promotions is a dynamic and rapidly growing company dedicated to providing exceptional branding and promotional services to businesses of all sizes. We pride ourselves on our commitment to customer satisfaction and are known for our innovative approach and vibrant company culture. Join our team and be part of a company that values excellence, teamwork, and creativity. Job Description We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline voice of our company, responsible for managing customer inquiries and providing exceptional service that exceeds expectations. You'll engage with customers over the phone, addressing their needs, resolving issues, and fostering long-term relationships. Responsibilities Answer incoming calls from customers in a professional manner. Assist customers with inquiries, providing accurate information and effective solutions. Resolve customer complaints promptly and efficiently, ensuring high levels of satisfaction. Document customer interactions in our database for quality assurance and future reference. Follow up on any outstanding issues to ensure complete resolution and customer satisfaction. Participate in team meetings and training sessions to enhance service skills and product knowledge. Skills & Qualifications High school diploma or equivalent; associate or bachelor's degree preferred. Proven experience in a customer service role, preferably in a call center environment. Excellent verbal and written communication skills with a friendly, positive attitude. Strong problem-solving skills and ability to think critically under pressure. Familiarity with customer relationship management (CRM) software and call center technology. Ability to work flexible hours, including evenings and weekends if needed. Benefits Competitive salary within the industry Health, dental, and vision insurance Paid time off, including vacation and sick days 401(k) plan with company match Professional development and training opportunities Supportive and collaborative work environment If you’re ready to be part of a passionate and supportive team at Pattern Promotions, apply today to start making a difference in the customer experience! #J-18808-Ljbffr

High salary

Call Center Representative

Patternpromotions Columbus, OH

Job Ad for Pattern Promotions Job Position : Call Center Representative Location : Columbus, OH Salary : $34,000 - $43,000 per year Job Type : Full-time About Us Pattern Promotions is a dynamic and rapidly growing company dedicated to providing exceptional branding and promotional services to businesses of all sizes. We pride ourselves on our commitment to customer satisfaction and are known for our innovative approach and vibrant company culture. Join our team and be part of a company that values excellence, teamwork, and creativity. Job Description We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline voice of our company, responsible for managing customer inquiries and providing exceptional service that exceeds expectations. You'll engage with customers over the phone, addressing their needs, resolving issues, and fostering long-term relationships. Responsibilities Answer incoming calls from customers in a professional manner. Assist customers with inquiries, providing accurate information and effective solutions. Resolve customer complaints promptly and efficiently, ensuring high levels of satisfaction. Document customer interactions in our database for quality assurance and future reference. Follow up on any outstanding issues to ensure complete resolution and customer satisfaction. Participate in team meetings and training sessions to enhance service skills and product knowledge. Skills & Qualifications High school diploma or equivalent; associate or bachelor's degree preferred. Proven experience in a customer service role, preferably in a call center environment. Excellent verbal and written communication skills with a friendly, positive attitude. Strong problem-solving skills and ability to think critically under pressure. Familiarity with customer relationship management (CRM) software and call center technology. Ability to work flexible hours, including evenings and weekends if needed. Benefits Competitive salary within the industry Health, dental, and vision insurance Paid time off, including vacation and sick days 401(k) plan with company match Professional development and training opportunities Supportive and collaborative work environment If you’re ready to be part of a passionate and supportive team at Pattern Promotions, apply today to start making a difference in the customer experience! #J-18808-Ljbffr

Call Center Representative

Compunnel Inc. Columbus, OH

This range is provided by Compunnel Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $20.00/hr - $22.00/hr Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Respond to calls with a high degree of accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career-driven, and committed to World-Class Service. Ability to contribute in a fast-paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center. Preference for 1 of the following criteria: College Degree Seniority level Associate Employment type Contract Job function Customer Service and Business Development Industries Banking, Investment Management, and Investment Banking #J-18808-Ljbffr

Financial Representative

The Western and Southern Life Insurance Company Columbus, OH

Explore Your Future at Western & Southern Life Do you have a desire to be part of a team of talented people who are driven by new challenges and want to grow in their careers? If you are highly motivated, have strong interpersonal skills, and want to make an impact, you may be an ideal candidate for a career at Western & Southern Life, a member of Western & Southern Financial Group, a Fortune 500 company. As a Financial Representative, you will work with current and prospective clients in your community, understand their financial needs and goals, and recommend impactful solutions. The Ideal Place for a Career Western & Southern Life stands behind you during your career with us. We are committed to your personal success and offer our associates a comprehensive total rewards package: Competitive compensation. Benefits, including medical and dental insurance, an Employee Assistance Program, a 401(k) plan with a company match, AND a defined benefit pension plan First-class individualized training and development Suite of digital and personalized marketing tools to build your business Rewards and recognition plan acknowledging top-notch results Dynamic career growth opportunities Our field offices welcome candidates with a diverse range of backgrounds, including financial services newcomers, military veterans, college graduates, and experienced financial representatives. Our most effective financial reps are: Positive and resilient Customer-focused Interpersonally savvy Action-oriented and results-driven If this sounds like you, we encourage you to explore the possibilities, and apply today! #J-18808-Ljbffr

High salary

Sales Representative

Gutter Guards America, LLC. Columbus, OH

Outside Sales Representative Gutter Guards America (GGA Roofing) is expanding our team of Outside Sales Representatives. We're seeking motivated individuals ready to maximize their earning potential with our exceptional compensation plan. Why Sell for Gutter Guards America / GGA Roofing? Industry-leading compensation: Weekly payments via direct deposit every Friday Set up for success: Hot leads provided and vetted through our professional contact center Unlimited earning potential: Top performers consistently make well over $100,000 per year Comprehensive product line: Sell top-rated gutter guards, seamless gutters, roofing, and siding Proven sales process: Benefit from our high close rates and efficient demo-to-sale conversions Ongoing support: Access to resources and a supportive team environment Growth opportunities: Potential for advancement into leadership roles for top performers Brand reputation: Represent a trusted name in home improvement with excellent customer reviews Ideal Candidates Have: Willingness to travel within a 90-mile territory Flexibility to work Monday to Saturday Strong drive to succeed and passion for sales Excellent communication skills Experience in home improvement sales is a plus, but not required Products You'll Sell: Top-rated Gutter Guard System Seamless Gutters Roofing Siding Take Your Career to New Heights Apply today to learn more about this exciting opportunity. Don't miss this chance to unleash your earning potential. If you're ready to close deals and make serious money, we want to hear from you. GGA Roofing is committed to providing equal opportunities and creating a diverse and inclusive environment for all independent contractors. #J-18808-Ljbffr

Sales Representative

Sysco Northeast Rdc Columbus, OH

Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco’s World Class Sales Team and explore all the benefits and perks. Why you should join our Sales Team: Competitive base salary, bonus, plus promotional incentive opportunities Car allowance (mileage reimbursement for candidates in CA) and cell phone provided Career pathing opportunities for both entry level, and experienced individuals Opportunity to be part of a purpose driven organization that supports communities and associates Specialized sales training Individual as well as team-based selling Opportunity to learn different ethnic segments Monthly and annual sales rewards and recognition Robust benefits package including an Employee Stock Purchase Plan, & 401(k) with automatic matching JOB SUMMARY This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs. RESPONSIBILITIES Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory. Seek and qualify prospects following company account stratification goals. Research customer business needs and develops a mix of products and service to meet needs. Evaluate market trends and recommend products to customers, based on business needs and goals. Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. Answer customers' questions about products, prices, availability, and product use. Provide product information and practical training to customer personnel. Drive personal vehicle to customer accounts, conventions, company meetings, etc. Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.). Participate in company functions, promotions, customer visits, and customer events. Attend and participate in general sales and district meetings. Engage in ongoing training sessions. Assist with the training of new employees as requested. Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports. Other duties may be assigned. QUALIFICATIONS Required Education/Experience Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Preferred Qualifications Bi-Lingual Restaurant Management, Foodservice Outside Sales, Chef Experience preferred Certificates, Licenses, and Registrations Valid driver's license with a "clean" driving record (including no multiple DUIs within the last 2 years) Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required. Requirement Submit to pre-employment testing (Drug Screen, Background Check). Must sign Sysco Protective Covenants Agreement. Reside or willing to relocate to the geographical vicinity of territory. Professional Skills Basic PC skills and proficiency with MS Office. Ability to read, write, speak English. Competencies Building Trust Building Customer Loyalty Follow-up Sales Ability / Persuasiveness Managing Work Adaptability Communication #J-18808-Ljbffr