Jobs for Customer Experience Associate

Customer Experience Associate

Job Description Job Description Job Summary: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. · Ability to contribute in a fast paced, team-oriented environment. · Aptitude to multi-task and adjust quickly to change in a busy financial service center Pay rate $19/hr on W2 Benefits Info Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Company Description Pride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices. Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing. Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients. Company Description Pride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices.\r\n\r\nHeadquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.\r\n\r\nTemporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.

Posted 17 hours ago

Dynamic Environment

Urgent Opening :: Temporary Customer Experience Associate :: Onsite Role

Inficare Columbus, OH

Hello, Hope you are doing well. InfiCare has been providing contingent and direct hiring staffing services across the United States since 2001. We are based outside of Washington D.C. and our diverse client base is comprised of Fortune 500 companies all the way to niche enterprises. We are currently hiring a [ Temporary Customer Experience Associate in Columbus, OH ] for one of our clients - please find a complete description of the role and requirements below. If you are interested, please feel free to reply to this email or give me a call at [703-652-7500]. Job Title: Temporary Customer Experience Associate Location: Columbus, OH 43215 Job Type: During Nov. 18th to Dec. 27th Start Date: As soon as possible Overview: We are seeking a dedicated and customer-focused associate to join our Customer Experience team temporarily. This individual will support essential customer service functions and ensure a positive experience for all visitors to our Customer Experience Center. Key Responsibilities: Provide excellent customer service to ensure a positive experience for all visitors. Assist customers in creating usernames and passwords for account access. Demonstrate proficiency in using various computer applications. Remain standing for several hours at a time as required to meet customer needs. Qualifications: Strong interpersonal and communication skills, with a focus on customer service. Ability to learn and navigate computer applications with ease. Patience and a friendly demeanor when assisting customers with account setup. Physical ability to stand for extended periods as necessary.

Posted 17 hours ago

Best Match

Part-Time Customer Experience Representative

Firelands Scientific / The Landing Dispensaries Columbus, OH

Description In this role your main responsibility will be to assist store guests in selecting appropriate medical or adult-use cannabis products for their specific needs. Reporting to the General Manager, Customer Experience Representatives are expected to provide best-in-class hospitality and consultation to every guest by engaging in one-on-one interactions from the moment a guest enters the store. Customer Experience Representatives should be friendly, upbeat, and approachable, much like a barista in your favorite coffee shop, a hotel concierge, or boutique retail sales consultant. Customers are drawn to our and dispensaries because every team member is committed to delivering exceptional hospitality, consultative services, and product knowledge. Compliance with applicable rules and regulations is required. Requirements Essential Duties and Responsibilities: Follow established policies for sales and customer service to ensure customer satisfaction Maintain in-depth knowledge of every product and strain in the store Consult with customers to make the best possible product suggestions by identifying their experience level, preferred method of consumption and desired effects. Correct cash handling and discount application Verification of proper paperwork, documentation, and ID for customers Accurate use and maintenance of the Point of Sale (POS) system; Accurate and timely data entry of customer profiles in both the POS system and the state's electronic verification system Maintenance of hard copy files (when required) Assistance in verifying order deliveries for accuracy Security measures and safety compliance Maintenance of an organized and clean store Management of visitor log Maintenance of open communication with the management team and other coworkers Reporting of employee issues or customer situations Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and customer information for any reported issues and/or complaints. Other duties as assigned. Relevant Knowledge, Skills, and Abilities: High School Diploma or equivalent; Recent and relevant hospitality and/or retail experience required Excellent customer service skills Knowledge and adherence to the policies, procedures, and goals of Firelands Scientific Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body Ability to listen well and communicate effectively orally and in writing with various audiences Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email Ability to work effectively with employees, management, Customers, governmental agencies, community members and the general public Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures Must be 21 years of age or older Ability to pass a background check Physical Requirements: Standing and moving for 2-3 hours at a time Long periods of prolonged sitting and standing Long periods of prolonged use of office equipment including computers and phones Requires normal range of hearing and manual dexterity sufficient to operate a computer May require lifting up to 25 pounds occasionally Work Environment: Similar to a busy retail store Constant interaction with internal and external stakeholders Firelands Scientific and The Landing Dispensaries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Customer Service Associate

Brand Executives Inc Columbus, OH

Job Description Job Description We are hiring a Customer Service Representative in Columbus, OH. The Customer Service Representative is primarily tasked with the essential function of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency, respect, and professionalism. Customer Service Representative Qualifications: Superior verbal & written communication skill-sets Work with a sense of urgency; demonstrate timely and thoroughly execution Upbeat & outgoing mindset with positive energy Interacts successfully with individuals and also teams Maintains fruitful customer connections Prior customer service or sales experience Interacts successfully along with all amounts of management as well as staff members Ability to work effectively independently and within a team to perform all tasks as assigned High school diploma or equivalent 1 year prior sales coordination or customer support experience SAP experience is a plus Flexible with an ability to handle multiple tasks when priorities shift Customer Service Representative Tasks & Duties: Provide professional, timely and accurate responses to requests made via phone calls, customer service window and email Enter, track, monitor and coordinate customer materials. Complete sales transactions and new account registrations Manage time with customer efficiently and effectively Provide timely communication, leadership, and continuous feedback towards process improvement. Specific customer purchase order processing Analyze customer needs and provide appropriate solutions Handle customer inquiries, complaints, and escalations in a professional manner Maintain accurate and detailed records of customer interactions Customer Service Benefits: Flexible scheduling and competitive compensation Full time staff earn paid time off as well as paid holidays and paid training opportunities Hybrid-remote work options Application process: Please submit a resumé to apply. The Employer retains the right to change or assign other duties to this position. Essential functions and responsibilities may be subject to change in order to meet operational needs. We are in an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status.

Customer Service & Sales Associate

Riverside Payments Columbus, OH

Job Description Job Description Who we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Customer Service & Sales Associate team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team! Customer Service & Sales Associate Expectations: Help local business owners save money on their credit card processing! Prospect leads thru a combination of warm leads and referrals Attend appointments set by marketing and pitch Riverside’s products and services Follow Riverside’s proven sales methods to negotiate and close new deals Check in with National Sales Managers for support in closing new accounts and to receive additional training Follow up with leads and move them thru the sales funnel Attend ongoing trainings to enhance sales skills Attend AM conference calls to learn about daily bonuses and prizes Remote work - from home (10%) and field sales work (90%) Customer Service & Sales Associate Qualifications`: Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring immediately for team players who are willing to learn! Customer service background (preferred) Self driven, upbeat, outgoing individuals! All levels of sales experience accepted, some sales experience preferred but not required! Ability to network/self-market to gain self-generated leads. We are looking for those with great time management, positive mindset, communication, and integrity; we can teach you the rest! Customer Service & Sales Associate Position Perks: There is extensive training for the Customer Service & Sales Associate position. Riverside's National Sales Managers are also there to guide you during appointments and in reviews. Our motto is Together We Rise so we strive to help you be the best so we can all succeed together 1099 Sales Associates are commission based with uncapped earnings! YOU create your own schedule. Weekly draw available. Residual Income. Recruiting bonuses & Referral Program Train from home over video conference calls. Remote meetings/conference calls from home and field sales work. Production bonuses earned weekly. $75k-95k earned yearly, with top performers making 100k +. Travel expenses compensated. Advancement opportunities to Territory Manager and National Sales Manager. Gas reimbursement. Riverside Payments encourages applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. Riverside Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national original, age, disability or genetics. In addition to federal law requirements, Riverside Payments complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company Description Who we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team! Company Description Who we are:\r\n\r\nWhat are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do.\r\n\r\nWelcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest.\r\n\r\nWhat we do:\r\n\r\nRiverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.\r\n\r\nWe are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!

Retail Sales Associate - Customer Service

Fort Brands Columbus, NE

Job Description Job Description Join Our Team as a Sales Associate at The Fort! Are you friendly, positive, and ready to jump into a great team? Do you enjoy helping others find the perfect items? The Fort is looking for enthusiastic people to join our sales team, offering both part-time and flexible schedules. As a Sales Associate, you'll help create a memorable shopping experience for our guests and support our team! Location: We're hiring at our Columbus location. This role requires a minimum of 15 hours per week, including half of all weekends. We are looking for both full-time and part-time. What You'll Do Be Challenged : Holiday seasons bring excitement and energy, so you'll need to think fast, stay organized, and enjoy a lively atmosphere. Be the Brand : We love our team to "Ride for the Brand," wearing the clothing we sell, with great discounts to make that easier. Help Customers Feel Welcome : Make shopping enjoyable by engaging with guests, helping them find what they need! Be a Quick Learner : Learn about our products and pick up sales tips to assist guests confidently during the season. Why You'll Love Working Here Competitive pay, plus opportunities to earn commissions Generous employee discounts (40% off on attire) Flexible schedules for work-life balance Family-owned, welcoming culture Key Responsibilities Provide excellent customer service Work closely with team members in a learning environment Achieve daily sales and customer service goals Build trust and positive relationships with customers Dress in The Fort apparel during shifts Lift up to 50 pounds Work 50% of weekends and 75% of holidays (required during peak season) Skills & Qualities We're Looking For Positive, friendly attitude with enthusiasm for customer service Team player with quick learning skills Willingness to engage with customers and suggest items Good communication with customers and co-workers Basic computer/tablet skills Departments You'll Work In Men's, Youth, Work, Ladies/Juniors Saddles & Tack / Equine Footwear / Boot Department Cashiers / Customer Service If you're ready to join a fun, fast-paced environment and give exceptional customer, apply now to be part of The Fort's team! Drug-Free EOE Employer Job Posted by ApplicantPro

Customer Service Lead Associate, Open 1/22/2025

Dawson Columbus, OH

Job Description Job Description Customer Service Representative Lead Associate This is not a call center position. This company is located in the north end, wonderful team environment and a very nice atmosphere. You will assist business customers acting as a liaison, providing products and service information, handle telephone and email communication related to customer inquiries, pricing, and order processing. Oversee and assist several other CSR Associates. Use your strong communication skills to engage, with customers enthusiastically, Manage order processing information using both Word and Excel. They are looking for someone who can communicate professionally, effectively with customers answering questions that customers and prospective customers may have. A couple of years experience in a CSR role is needed. The company has a full package of benefits that will include Medical, Dental, Vision, and Life Insurance plus a 401K and tuition assistance. For immediate consideration please send your resume to [email protected] Company Description Why should I use a service like Dawson? We have connections at the top companies in Central Ohio and surrounding areas. We can introduce you to the right people, provide personal support on the application and interview process, and make the overall experience easier than searching on your own. Why is this job posted by Dawson and not the company where I’ll work? Top employers in Central Ohio come to Dawson to find the highest caliber of employees for their companies for a variety of reasons – maybe their HR department is short on resources, they don’t have an internal recruiter, or maybe they’re growing so quickly they don’t have time to conduct a search on their own. About Dawson Dawson is a family-owned staffing and recruiting agency, continuously operating in Columbus since 1946. Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative, information technology, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First. Learn more, or find your next job today at dawsoncareers.com. Company Description Why should I use a service like Dawson?\r\nWe have connections at the top companies in Central Ohio and surrounding areas. We can introduce you to the right people, provide personal support on the application and interview process, and make the overall experience easier than searching on your own.\r\n\r\nWhy is this job posted by Dawson and not the company where I’ll work?\r\nTop employers in Central Ohio come to Dawson to find the highest caliber of employees for their companies for a variety of reasons – maybe their HR department is short on resources, they don’t have an internal recruiter, or maybe they’re growing so quickly they don’t have time to conduct a search on their own.\r\n\r\nAbout Dawson\r\nDawson is a family-owned staffing and recruiting agency, continuously operating in Columbus since 1946. Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative, information technology, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First. Learn more, or find your next job today at dawsoncareers.com.

Posted 17 hours ago

Customer Service Associate

American Signature Furniture Columbus, OH

Description At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations. Some of the functions the Customer Service Associate will perform: Embodies our values: Adventure Guides, Serve Others and Own It Assists in fostering an energetic and positive working environment Frequently communicates with customers via phone Partners with all team members to create an easy transaction and great in home delivery service Develops strong relationships with customers who shop with us in-store and online Listens to the customers' needs and presents possible options Requirements The Ideal Candidate will have, among other skills and abilities: High school diploma or general education degree (GED); or equivalent combination of education and experience Ability to read, write and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers and team members Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Demonstrated ability to handle customer calls displaying good phone skills Track record of serving others and putting team goals first Owners mindset; takes ownership over everything within scope of responsibility Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job Proactive approach; identifies and solves problems Adaptability; flexible to shifting priorities and a changing environment Desire to continuously improve If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

Customer Service Associate

Raising Cane's Columbus, OH

Raising Cane's - JobID: 28819125 [Restaurant Associate / Team Member] As a Customer Service Associate at Raising Cane's, you'll: Provide a positive Customer experience, including ensuring all food orders are prepared to standards; Take orders from Customers and process payments efficiently; Clean tables, floors and other areas of the Restaurant; Follow proper safety procedures when handling and/or preparing food...Hiring Immediately >>

Customer Service Associate

Elevated Facility Services Columbus, OH

Elevated is the fastest growing independent elevator services provider in the nation. We bring together the industry's finest technicians to serve our customers in 58 markets across 22 states. Each office within Elevated has local operations and staff dedicated to providing a superior standard of service, and now benefits also from a world-class corporate infrastructure, state-of-the-art facilities, and superior training and support for our workforce. Summary Under limited supervision of the Regional VP and/or General Manager, performs various office support, sales, and customer service related tasks according to standard operating procedures. The Customer Service Associate is a direct report to the Regional VP and/or General Manager, but has responsibilities to support other office personnel including, but not limited to Service Managers, Business Development Managers, and Technicians. Duties and Responsibilities Consistently represents the company and its services in a positive manner while taking calls from customers, dispatching as necessary and possible giving resolution to the caller's request. Effectively keep customer accounts updated which also includes extra service billing, collections and cancellation prevention. Responsible for contract bookings (repair, modernization, and maintenance) Upgrade non-maintenance customers to maintenance contracts. Proactively seek to sell company services to existing and new customers. Recommend repair sales from customer inquiries/ time ticket review/ technicians recommendation/inspections to customers based on local office policy. Dispatch service employees to customers sites. Partner with Service Manager(s) to schedule site inspections. Actively participate in Safety Meetings. Support Safety Directory with recordkeeping and training as necessary. Complies with the rules of operation, procedures and policy when using company computers. Receives, opens, screens and routes daily mail to appropriate office. Organizes and maintains the local branch for the company which includes keeping the office neat, filing, and ordering supplies when needed. Perform other related duties incidental to the work described herein. This is not intended to be an exhaustive list of all responsibilities and duties required. The general purpose of the Customer Service Associate's job is to keep the office running in a smooth and orderly fashion. By having the office running smoothly, time will be freed up for the Regional VP, General Manager and the Support Staff to gain more business, support the field with technical support, and improve general safety for our Technicians. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Customer Service Associate

Ollie's Bargain Outlet, Inc. Columbus, GA

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates. Assist with receiving the truck, pricing items, merchandising product, and recovering the store. Communicate customer needs to Team Leaders when necessary. Maintain the store appearance and complete any additional responsibilities and/or duties as assigned Ollie's Associate Benefits Strong field sales career growth & talent development culture for top performers 20% Associate discount Qualifications: High School diploma or equivalent preferred 6 months of prior retail experience preferred Ability to work evenings, weekends, and holidays on a regular basis A positive attitude and team player who wants to engage and serve customers Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner. Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.

Customer Service Associate

Ollie's Bargain Outlet, Inc. Columbus, GA

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance.Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates. Assist with receiving the truck, pricing items, merchandising product, and recovering the store. Communicate customer needs to Team Leaders when necessary. Maintain the store appearance and complete any additional responsibilities and/or duties as assigned Strong field sales career growth & talent development culture for top performers Qualifications: High School diploma or equivalent preferred 6 months of prior retail experience preferred Ability to work evenings, weekends, and holidays on a regular basis A positive attitude and team player who wants to engage and serve customers Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner. Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status. #J-18808-Ljbffr

Posted 17 hours ago

Customer Service Associate

American Signature Inc. Columbus, OH

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations. Why you’ll want to join our team: · Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years · Comprehensive medical, dental, and vision benefits & 401K plan · Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses. · Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters What your day will look like: Embodies our values: Serve Others and Own It Assists in fostering an energetic and positive working environment Frequently communicates with customers via phone Partners with all team members to create an easy transaction and great in-home delivery service Develops strong relationships with customers who shop with us in-store and online Listens to the customers’ needs and presents possible options What will help you succeed: High school diploma or general education degree (GED); or equivalent combination of education and experience Ability to read, write and comprehend simple instructions, short correspondence, and memos Demonstrated ability to handle customer calls displaying good phone skills Track record of serving others and putting team goals first Owners’ mindset; takes ownership over everything within scope of responsibility Proactive approach; identifies and solves problems #J-18808-Ljbffr

Customer Service Associate

American Signature Inc. Columbus, OH

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations. Why you’ll want to join our team: Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years Comprehensive medical, dental, and vision benefits & 401K plan Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses. Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters What your day will look like: Embodies our values: Serve Others and Own It Assists in fostering an energetic and positive working environment Frequently communicates with customers via phone Partners with all team members to create an easy transaction and great in-home delivery service Develops strong relationships with customers who shop with us in-store and online Listens to the customers’ needs and presents possible options What will help you succeed: High school diploma or general education degree (GED); or equivalent combination of education and experience Ability to read, write and comprehend simple instructions, short correspondence, and memos Demonstrated ability to handle customer calls displaying good phone skills Track record of serving others and putting team goals first Owners’ mindset; takes ownership over everything within scope of responsibility Proactive approach; identifies and solves problems #J-18808-Ljbffr

Posted 17 hours ago

Dynamic Environment

Customer Sales Associate

Trane Technologies Columbus, OH

If you are a person with a disability and need assistance applying for a job, please submit a request. What's in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Step into the role of Customer Sales Associate and become the trusted advisor that our customers rely on when they visit our Trane Supply stores! Your expertise and knowledge will be invaluable as you assist customers with their various needs, from resolving parts or equipment issues to delivering high-quality parts and solutions in a timely fashion. To excel in this role, you will need to have a solid understanding of our product offerings, consistently achieve sales goals, and possess exceptional problem-solving skills. Taking ownership of the order management process will also be crucial in ensuring smooth transactions and customer satisfaction. Embrace this opportunity to make a positive impact and be the go-to person for our valued customers! Thrive at work and at home: Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! Family building benefits include fertility coverage and adoption/surrogacy assistance. 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. Paid time off, including in support of volunteer and parental leave needs. Educational and training opportunities through company programs along with tuition assistance and student debt support. Onsite: This position has been designated as On-Site. What you will do: Provide support to customers and find the best method to resolve problems to ensure customer satisfaction. Partner with customers to grow sales by identifying related products or add-on extensions. Process customer orders and respond to inquiries, questions, or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales. Keep current on knowledge of Trane Products, offerings, and promotions in order to provide a premier customer experience and drive sales. Interact with customers both on the phone and in person. Execute quote and order management processes with a high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and following through on fulfillment. Assist with warehouse/inventory management work as needed. What you will bring: H.S. Diploma or General Education Degree (GED) Inside sales, retail, or related experience Experience in a fast-paced, customer-focused environment with a focus on customer service, continuous improvement, and safety. Proven experience in building customer relationships and maintaining professional customer service even in challenging situations. Compensation: Base Pay Range: Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. #J-18808-Ljbffr

Immediate Start

Customer Success Associate

Wolters Kluwer N.V. Columbus, OH

Customer Success Associate page is loaded Customer Success Associate Apply remote type Hybrid (8 days/month) locations USA - Columbus, OH time type Full time posted on Posted 9 Days Ago job requisition id R0044213 We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities. In this role, you will have an opportunity to work with and manage the day to day relationships with our customers at Corporations, Law Firms, or Small Businesses to provide legal and compliance services. If you are looking to gain professional experience, learn a new industry and launch your career with a global organization, come join our team! Responsibilities: Deliver prompt and professional service to our customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance Proactively manage the full-life cycle of the order process and drive cross-selling opportunities to promote additional offerings to meet our customer needs Project manage, organize and prioritize high volumes of requests utilizing SalesForce and other internal systems to ensure timely and accurate response to customers Manage your own customers and customer escalations and work across Customer Service function to complete or resolve customer requests Develop and maintain positive working relationships with customers and other key partners Strive to become a subject matter expert of the department, company and industry and maintain an aptitude for learning Qualifications: Bachelor’s degree from an accredited college/university or equivalent B2B client service experience Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong organizational, time management and multi-tasking skills Ability to absorb product knowledge quickly and process information to apply to customer needs Ability to make sound business decisions and exercise discretion and judgment Experience generating add-on sales revenue preferred Strong analytical and problem-solving skills Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook #J-18808-Ljbffr

Customer Service Associate

Raising Cane's Chicken Fingers Columbus, OH

$15 per hour - $16.5 per hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra dollar fifty per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Pet Insurance, Auto and Renter’s Insurance, and ID Theft Protection 401(k) With Safe Harbor Employer Match (age 21 & older) Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program *Must satisfy hours requirement per year **Locations may Vary ESSENTIAL FUNCTIONS OF THE POSITION : The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS : Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane’s culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane’s appreciates & values individuality. EOE #J-18808-Ljbffr

Quick Apply

Customer Service Associate

LiniumIT Columbus, OH

Our client, a premier financial services firm, is searching for a Customer Services Associate to join their growing team in Columbus, OH. JOB SUMMARY Responsible for incoming and outgoing communications regarding BayMark Health Services and promoting the appropriate treatment and locations. Serves as the initial point of contact for prospective patients, families, and referral sources to gain information about our treatment programs. Gathers and exchanges information, records data using online forms and databases, and schedules services. Care Advocates are warm, compassionate, and engaging individuals with excellent listening and communication skills. They appreciate the difficulties people with substance use disorders (SUD) have in deciding to stop using drugs and seek treatment for their addiction. Care Advocates are responsible for educating prospective patients, their family and support person(s) about treatment options and the importance of making this life-saving decision. They are also entrusted with the responsibility of motivating patients to choose treatment utilizing consultative sales techniques including listening, trust-building, and needs assessment, to guide them to schedule an appointment. Knowledge and Responsibilities Answer calls from prospective patients, family members, and support persons to identify and schedule the best treatment option for that patient. Listen carefully to understand the individual's life situation and drug use history. Use a broad range of consultative sales techniques to build rapport and trust with the caller. Effectively and articulately communicate the benefits of treatment and highlight potential outcomes specific to the individual. Educate the patient/family/support person on the grave and life-threatening disease of addiction. Accurately collect, document, and assess information from callers and explain treatment options and services specific to their need. Possess interpersonal skills, a professional attitude, and an appreciation for the challenges faced by individuals suffering from OUD. Able to recognize signs of suicidality and immediately implement Contact Center protocols. Act as a Subject Matter Expert (SME) on all services offered. Serve as a patient advocate, representing the patients' needs and concerns. Work collaboratively with other departments to ensure a positive patient experience. Confirm receipt of patient information, promptly connect patients to treatment centers as appropriate, and provide information to process appointments. Assure timely responses to inquiries regarding services, screening forms, assessments, referral services, and associated data collection. Facilitate access to the appropriate treatment center; follow up with patients to confirm appointments, provide additional information regarding services, and address unresolved inquiries. Ability to empathize, acknowledge, and convey compassion in all call interactions. Maintain appropriate professional boundaries with callers at all times. Requirements Qualifications Passionate about fighting the opioid epidemic and excited to have the opportunity to play a direct role in getting patients into treatment. Minimum of two years' work experience in sales, preferably in a service-related industry, is required. Preference is given to candidates with previous experience in a Substance Use or Mental Health treatment setting. Required Education: Minimum Associate's degree from an accredited college. Experience with Salesforce is a plus. Attention to detail. Ability to multi-task to speak with callers, type responses, operate software systems, and toggle between multiple windows while providing appropriate responses. Must be proficient in Microsoft Office including Word and Excel. Communication skills - able to communicate in a clear, articulate, and professional manner. Interpersonal and Customer Relations skills - able to maintain a warm and professional manner with callers. Seeks to WOW the caller with a positive customer service experience and to provide the caller with the help they need. Planning/Organizational skills - able to prioritize work activities, use time efficiently, and work through projects in a self-motivated manner. Adaptability - able to adapt to rapid changes in the work environment, manage competing demands, and deal with frequent change, enhancements, or unexpected events. Problem-solving skills - able to identify and resolve problems in a timely manner; gather and analyze information skillfully; able to apply independent judgment on a regular basis in making decisions. Time Management skills - able to use time effectively in a semi-supervised fashion, pursuing other activities when regular duties have reduced in volume; able to complete projects in a timely manner. #J-18808-Ljbffr

Customer Service Associate - Customer Service Center

WesBanco Columbus, OH

This position works an alternate schedule Schedule is 8am to 5pm, on Tuesday, Wednesday, Thursday, Friday and Saturday including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) SUMMARY: The Customer Service Associate is a member of the WesBanco contact center. Responsible for responding to & resolving customer requests related to bank products and services as well as contacting potential customers. Often the primary interaction a customer may have with the bank for support. Provides professional and courteous customer support. Customer inquiries are expected to be responded to and resolved within established department service levels. Customer Service Skills Willingness to provide a level of service, which will clearly differentiate us from our competitors. Able to build and retain customer relationships against competition. Accepts ownership of the customer request and follows it through to resolution. Able to identify customer concerns or needs, resolve the inquiry or recommend best solution, expedite the correction or adjustment and follow up to ensure resolution. Partners with other departments to reach mutually satisfactory resolution of customer issues and to identify processes or procedures that can be changed to improve future customer experiences. Interpersonal Skills Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Firm grasp of spelling, grammar and email and phone etiquette. Ability to work under pressure. Ability to be collaborative with co-workers and employees. Team player with a positive outlook. Ability to maintain confidentiality. Technical Requirements Ability to use a personal computer with experience using Microsoft Office products, web browsers and operating systems. Ability to type with speed and accuracy. Able to operate standard office equipment, including phones, computer and peripherals. Other Requirements Strong organizational and prioritizing skills. Strong time management skills. Able to multi-task in a fast-paced environment. Willingness to work a flexible schedule, with frequent adjustments to hours and able to work additional hours if needed. Ability to work outside of normal banking hours. Ability to work independently. Physical Demands This position requires long periods of sitting in one area while on the telephone and in front of a computer screen. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications High school diploma or GED required. Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred. Previous sales experience preferred. #J-18808-Ljbffr

Posted 17 hours ago

Customer Service Associate Representative

Westlake Chemical Corporation Columbus, OH

At Westlake, we believe in the power of ideas, collaboration, and continuous improvement. That’s why our steady growth over the last 35 years has afforded us the opportunity to be leaders in fields such as infrastructure, epoxy, polymers, plastics, and pipe & fittings. These areas of business, and more, make up our One Westlake family. If you’re interested in truly making a difference in the world around you, apply now and be part of something essential. What a career at Westlake can offer you. When you join our Team One Westlake, you’ll have access to a variety of educational opportunities from in-house training to help you grow your industry knowledge to financial assistance for external coursework. Our comprehensive approach to ongoing learning coupled with an entrepreneurial work environment ensures that you continue to be at your best, no matter your role. Making a Difference At Westlake, we believe in the power of community service and giving back. Throughout the year, we provide support to numerous charitable organizations and community service partners across the world that share our values of innovation, inclusion, and sustainability. We are proud of our accomplishments but are also committed to doing more each year to support and enhance the planet, our people, and our communities worldwide. Welcoming Culture Team One Westlake includes parents and children, husbands and wives, friends and mentors, and everyone in between. Our goal is to foster a friendly atmosphere of learning and success in an environment where ideas are encouraged, employees are empowered, personal responsibility is the standard, and our collective successes are celebrated. Meet our Team Westlake never made me choose between my career and my desire to have a family. It’s not just words; it’s the actions of this company that have encouraged me to do both. My motherhood and my career are both important to me, and Westlake gets that. Bridget, Associate Director of Research, Innovation, Technology, and Global Sustainability If you are a person who wants to be a positive force for change and develop professionally in the process, Westlake offers a lot of opportunities for skill set expansion, creative problem-solving, and stepping outside your comfort zone. Dayna, Sr. Manager of Logistics Services & Analytics Open Jobs Keyword Search Search Filters Categories Accounting, Finance, Credit and Treasury Analysis (16) Corporate (5) Environmental, Health, and Safety (8) General Management, Administration and Support (26) Human Resources (5) Information Technology and Information Systems (6) #J-18808-Ljbffr