Jobs for Customer Service Representative (Remote)

Commercial Security Sales Representative

Description For more than 25 years, Monitronics ® International has been providing professional security solutions and life safety systems to businesses and residents. You may know us residentially as Brinks Home™. We offer intelligent technology, smart automation, and life safety devices—as well as monitoring and installation services. We’re passionate about safeguarding company properties, assets, and employees. We believe in service through purpose and a relentless standard of care for all our customers. We strive for the highest standards for our customers while fostering a positive work environment for our employees . We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. Position Overview: We are currently seeking a determined Business Development Manager (Commercial Sales Rep resentative ) who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. As Business Development Manager , you’ll specialize in increasing clientele within commercial fire, access control, and surveillance products and services. You’ll work within an assigned protected territory to provide consultative, integrated solutions to potential and existing commercial customers. Our ideal candidate has a competitive nature, the ability to work independently, is self-motivated, and has a strong focus on success and results. Key Responsibilities : Efficiently prospect, develop, and negotiate for new leads in your protected sales territory through referrals, company-provided leads, networking groups, and cold calling Self-generate leads and convert those leads to new customers Develop and maintain existing customer relationships Provide best-in-class customer service and act as an in-market brand ambassador for Monitronics ® International Contribute to a team-oriented, performance-driven environment Collaborate with cross-functional support teams Use digital selling tools and technology to conduct consultative B2B sales presentations, and design customized security, video, and business automation solutions Requirements : A minimum of 5 years of experience in B2B sales in the security or technology industry (commercial security and fire experience required) Experience in the sales/tech/field of fire detection A high school diploma or GED (college degree preferred) Demonstrated knowledge of solutions and consultative selling skills Strong negotiation skills, business acumen, and functional/technical skills Benefits : Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program : Medical, Dental, Vision, 401(k) with E mployer M atch , Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage , Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education To learn more about our company culture and career opportunities , please visit our LinkedIn and Career Page . Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #equalopportunityemployer #veteranfriendly

Dynamic Environment

Customer Service Representative

Can Corporation of America, Inc Reading, PA

Job Description Job Description Summary The Giorgi Companies, Inc. (“TGCI”) is a diversified consumer products company with approximately 2,500 employees. Can Corporation of America (CCA), a subsidiary of TGCI and a leader in the manufacturing of 3-piece food cans is seeking a highly motivated hands-on individual who will play a major role in driving business retention & development initiatives. This role must successfully build strong relationships across all lines of business and functional departments within CCA as well as with strategic customers. Responsibilities Responds to customer inquiries/information needs and provides positive, courteous service to customers, answers questions regarding current and future needs, prices, delivery times, warranty periods, customer service and credit/financial arrangements. Responsible for entering the day to day sales orders as well as coordinating production and transportation needs with team member. Resolves customer complaints by investigating problems, working with plant personnel, developing solutions, preparing reports and making recommendations to management. Maintain customer records, pricing, orders, and reports in SAP. Establishes and maintains relationships with customers and key accounts, industry influencers, and key partners. Support Management with sales activities and special projects. Travel approximately 5% of the time with minimal overnight travel. Qualifications Bachelor’s Degree in Business or related field (preferred) 3+ years in customer service Strong communication skills: oral, written, presentation and interpersonal. Able to manage multiple projects and priorities. Results driven, able to focus on organizational growth and performance. Proficient computer skills to include all Microsoft Products. SAP experience a plus. Company Description GROWING Steel Can Manufacturing Company Company Description GROWING Steel Can Manufacturing Company

Work Life Balance

Insurance Account Representative

Pete Shaw - GEICO Local Office Reading, PA

Job Description Job Description Benefits: Bonus based on performance Health insurance Paid time off Training & development At Pete Shaw - GEICO Local Office, we are seeking a career-minded and driven individual to join our team as an Insurance Account Representative. In this role, you will be responsible for selling insurance policies to prospective customers. This position is ideal for someone who is looking to continue a career in insurance sales and is willing to learn and grow with us. As a member of our team, you'll have the opportunity to receive continued training and development. We believe in investing in our employees' growth and development, and we're committed to providing a supportive and flexible work environment that enables you to achieve your full potential. Are you experienced in the insurance industry? Great! We are seeking an individual experienced in the insurance industry. The ideal candidate will know about insurance sales and have a property and casualty license. You will be responsible for managing and growing your book of business from new lead opportunities provided. The base salary for this position is $40,000 per year. With added commission and bonuses, you may make up to $110,000. Benefits Annual Base Salary + Commission + Bonus Opportunities Licensing Assistance: Will pay 100% for licensing Paid Time Off (PTO) $200 Monthly Stipend For Healthcare Mon-Fri Schedule Evenings Off Holidays Off Career Growth Opportunities Professional Development Mentorship Continuing Education Opportunities Professional Work Environment Equipment Provided Vertical Development In The Agency Requirements Must have an Associates degree/bachelor's degree. Property and Casualty License Required. Willing to consider candidates with no insurance experience. Will pay 100% for licensing. Sales experience is a Bonus (phone sales, real estate, banking, inside or outside sales, luxury retail sales, collection agencies, car sales, lenders, servers, bartenders) Experience working in an office environment, using a multiline phone system, and utilizing computer software. Proficient typing/data entry skills. Showing professionalism in all aspects of communication - verbal, written, or in-person - to maintain a positive working atmosphere and promote efficient communication. Ability to effectively collaborate with other members of the team. Responsibilities Advise clients on suitable insurance policies depending on their needs and objectives. Negotiate deals and close sales effectively. Effectively manage assigned business partner relationships (Auto Dealers, Non-Profits, etc.) Follow-up with customers who did not buy on their first contact Nurture strong customer relationships and aim to increase client retention and product loyalty. Ensure consistent and prompt communication with clients to address their needs and concerns. Handle confidential information with discretion and follow established protocols. Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements. Develop and implement effective sales strategies to achieve business growth and meet sales targets.

Inside Sales Representative

Yeager Supply Inc Reading, PA

Job Description Job Description Job Title : Inside Sales Representative Company Location : Reading, PA: Servicing Southeastern and Central PA Worksite: Remote work potential after 1 year onsite Employment Type : Full-Time Department : Sales About Us : At Yeager Supply, Inc., we are passionate about delivering exceptional service to our customers. We pride ourselves on our customer-centric approach and are looking for a motivated and results-driven Inside Sales Representative to join our team. If you're a go-getter with a passion for helping customers succeed, we'd love to hear from you! Job Overview : We are seeking an enthusiastic and dedicated Inside Sales Representative to join our team. In this role, you will be the first point of contact for our customers, managing incoming calls, responding to emails, and processing orders efficiently through our computer system. You will be responsible for addressing customer inquiries promptly and effectively, ensuring a high level of satisfaction at every interaction. Given the dynamic nature of the role, with fluctuating call volumes, it's essential to maximize phone time while maintaining a focus on delivering excellent service. The ideal candidate will thrive in a fast-paced environment, demonstrating strong multitasking skills, adaptability, and resilience in meeting customer needs. If you enjoy working in a high-energy setting and are committed to providing outstanding customer service, we'd love to hear from you! Key Responsibilities: Manage incoming calls and respond to emails, providing timely and accurate information. Process customer orders through our computer system with a high degree of accuracy. Address customer inquiries in a courteous, professional, and efficient manner, ensuring excellent service and customer satisfaction. Efficiently manage high call volumes, ensuring minimal wait times while maintaining a positive customer experience. Adapt to varying call types and customer needs in a fast-paced environment. Collaborate with other departments to resolve issues and ensure smooth order processing. Maintain accurate records of customer interactions and transactions. Minimum Qualifications : High School diploma or equivalent; associate degree or higher preferred. 1 year of sales experience or 2 years of customer service experience. Proficient in computer applications, including spreadsheet and email software. Strong keyboarding skills and expertise in Microsoft Outlook. Ability to analyze and interpret data effectively. Excellent interpersonal, verbal, and written communication skills. Professional phone etiquette and high attention to detail. Strong organizational skills and ability to work independently with minimal supervision. Comfortable collaborating within a team. Preferred Qualifications: Associate degree or higher. Experience in PVF or related field. 5 years of customer service experience. Why Join Us : Competitive salary. Comprehensive benefits package including health, dental, vision and disability insurance. Paid time off and holidays. Ongoing professional development and training opportunities. Collaborative and supportive team culture. Opportunities for career advancement and growth. If you're ready to take on this challenging and rewarding role, apply now! We look forward to having you join our team. This is a full-time, non-exempt position with the option for remote work. A minimum of one year of onsite work is required, with the possibility of extension based on performance. Please refer to the full job description for additional information regarding this position. Yeager Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Insurance Sales Representative

Pete Shaw - GEICO Local Office Reading, PA

Job Description Job Description Benefits: Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development At Pete Shaw - GEICO Local Office, we are seeking a career-minded and driven individual to join our team as an Insurance Sales Representative. In this role, you will be responsible for selling insurance policies to prospective customers. This position is ideal for someone who is looking to start a career in insurance sales and is willing to learn and grow with us. As a member of our team, you'll have the opportunity to receive continued training and development. We believe in investing in our employees' growth and development, and we're committed to providing a supportive and flexible work environment that enables you to achieve your full potential. No insurance experience? No problem! We are seeking a driven individual with a positive attitude to join our team. As an insurance sales representative, you will receive comprehensive training, and mentorship to develop your skills and knowledge in insurance sales, plus we will pay for insurance licensing 100%. You do not need insurance experience. We will consider all backgrounds. The base salary for the entry-level position is $37,500 per year. With added incentives, you may make up to $48,000 In the 1st year. Benefits Annual Base Salary + Commission + Bonus Opportunities Licensing Assistance: Will pay 100% for licensing Paid Time Off (PTO) $200 Monthly Stipend For Healthcare Mon-Fri Schedule Evenings Off Holidays Off Career Growth Opportunities Professional Development Mentorship Continuing Education Opportunities Professional Work Environment Equipment Provided Vertical Development In The Agency Requirements Must have an Associates degree/bachelor's degree. Property and Casualty License must be obtained after hire. Will pay 100% for licensing. Sales experience is a Bonus (phone sales, real estate, banking, inside or outside sales, luxury retail sales, collection agencies, car sales, lenders, servers, bartenders) Experience working in an office environment, using a multiline phone system, and utilizing computer software. Proficient typing/data entry skills. Showing professionalism in all aspects of communication - verbal, written, or in-person - to maintain a positive working atmosphere and promote efficient communication. Ability to effectively collaborate with other members of the team. Responsibilities Advise clients on suitable insurance policies depending on their needs and objectives. Negotiate deals and close sales effectively. Effectively manage assigned business partner relationships (Auto Dealers, Non-Profits, etc.) Follow-up with customers who did not buy on their first contact Nurture strong customer relationships and aim to increase client retention and product loyalty. Ensure consistent and prompt communication with clients to address their needs and concerns. Handle confidential information with discretion and follow established protocols. Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements. Develop and implement effective sales strategies to achieve business growth and meet sales targets.

Customer Service Representative

The Market Social Reading, Pennsylvania

Customer Service Representative

Interstate Container Reading LLC Reading, PA

Job Description Job Description Customer Service Representative The purpose of the Customer Service Representative is to manage the interaction between Account Executives, Customers & Production from ordering to delivery. Focused on communicating appropriately and providing our customers with quality on-time service. This position works cooperatively with a wide variety of people throughout the organization to provide exceptional service to our customers. Areas of Responsibility: Responsible for specific accounts Receives orders from customers via EDI, email, phone, or fax Review/approve incoming orders Places in schedule and monitors activity from beginning to end Provide response to customers within 2 hours of notification of receipt and/or solution Create, review and provide sales order confirmations to customers/sales as required Create booking information at the time of order entry, monitor and advise if any changes to the schedule Works with customers on any and all sample requests Provide and hold weekly updates with customers Provides help to a new customer set up with sales Manage customer complaints/quality issues Pricing management within guidelines as set forth by management If there are delays, in manufacturing, transportation, or getting bookings the customer is notified the order will be late. Capture and provide customer OTIF Helps investigate all customer payment issues and works with other departments to process Source existing inventory to incoming orders where applicable to reduce machine time Creative problem solving and ability to manage many issues at Review check credit vs limits on the order entry Education & Certifications · BS in Business and or Supply Chain functions · 3 - 5 years of related experience in a customer service Qualification & Experience · Solid organization skills with the ability to meet multiple deadlines · Strong skills in Excel, Outlook, and Microsoft Access · Seeks opportunity for continuous improvement & resilient · Ability to multi-task in a fast pace environment & work well under pressure · Independent worker, self-directed and adaptable to change Behaviors · Effectively and accurately use communications. Must possess good verbal and written/grammatical skills, in addition to mathematical skills · Previous experience with ERP systems is preferred · Strong phone contact handling skills and active listening skills required · Must possess a cooperative attitude and a dedication to the mission of the company, as well as, work effectively within a team · Customer orientation and ability to adapt/respond to different types of characters · Ability to multi-task, prioritize, and manage time effectively

Customer Service Representative

Dermatology Partners Reading, PA

Job Description Job Description Description: Join us at Dermatology Partners, where your career flourishes alongside your health and happiness. Your future starts here-let's grow together! Discover the Benefits of Joining Dermatology Partners! No Nights or Weekends Growth Opportunity Medical, Dental, and Vision Insurance PTO & Paid Holiday’s 401 (k) with 4% employee match-Fully Vested Company paid Life Insurance Options of additional Life insurance, Short- & Long-term disability, Critical Illness and Accident Insurance Employee Discount Referral Bonus Employee Appreciation Day: Dorney Park in Fall Employee Assistance Program (EAP) Dermatology Partners is a Dermatology group with locations in Pennsylvania, Delaware, and Maryland. Our Core values are the foundation for everything we do as an organization. Our Core Values are : Grow Together Seize Opportunity from Struggle Outcome Over Ego Commitment to Serve Do The Right Thing What your responsibilities will be as a Customer Service Representative: Providing excellent customer service to patients, Providers, and all team members through the organization Scheduling patient appointments for over 34 locations in 3 states with multiple providers and growing Handling Inbound and outbound calls from external and internal sources Transferring calls to the appropriate department and taking detailed information to relay to the recipient Completing call reports and logs and researching billing issues Obtaining and evaluating all relevant data to handle complaints and inquiries and transferring Customer calls with complex inquiries to appropriate staff Handling incoming requests from external customers by e-mail or fax and managing their inquiries or requests Recognizing, documenting, and informing the Supervisor regarding the trends in internal and external calls. Recommending process improvements and researching misapplied payments Assisting Providers with Virtual Medical Assistant system Other duties as assigned Requirements: What we look for: Call Center experience (1 year minimum in a high-volume inbound call center) -Medical experience background is a Plus! Works well in a fast-paced environment taking up to 100 calls during peak times Fluency in computer systems and a variety of software packages with the ability to learn new systems Excellent written and verbal communication with a high level of accuracy Organized, punctual, and detail oriented Having the ability to stay calm and professional when navigating challenging calls ** There is a 2-to-3-week training period where Representatives will be scheduled 8:30am-5:00pm. When the training has been completed the shift will be 9:30am-6:00pm. ** ** Salary range of $15.00-$17.00 per hour (commensurate with experience) **

Office Representative

Pete Shaw - GEICO Local Office Reading, PA

Job Description Job Description Benefits: Health stipend Licensing paid by agency Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development At Pete Shaw - GEICO Local Office, we are seeking a career-minded and driven individual to join our team. In this role, you will be responsible for selling insurance policies to prospective customers. This position is ideal for someone who is looking to start a career in insurance sales and is willing to learn and grow with us. As a member of our team, you'll have the opportunity to receive continued training and development. We believe in investing in our employees' growth and development, and we're committed to providing a supportive and flexible work environment that enables you to achieve your full potential. No insurance experience? No problem! We are seeking a driven individual with a positive attitude to join our team. As an Office Representative, you will receive comprehensive training and mentorship to develop your skills and knowledge in insurance sales, plus we will pay for insurance licensing 100%. You do not need insurance experience. We will consider all backgrounds. The base salary for the entry-level position is $37,500 per year. With added incentives, you may make up to $47,500 In the 1st year. What Youll Do: Build and nurture lasting client relationships to understand their unique insurance needs. Educate clients on a variety of insurance products and recommend the best options. Deliver top-tier customer service throughout the sales process and beyond. Stay informed about industry trends, regulations, and products to provide expert guidance. Collaborate with team members to meet and exceed agency goals. What Were Looking For: Exceptional communication skillswritten, verbal, and listening. A goal-oriented mindset with a drive to exceed expectations. Proactive problem-solving skills and adaptability. Confidence with technology and ability to learn new systems. A strong team player who thrives in a collaborative environment. Current insurance licensing (Property/Casualty and/or Life/Health) is a plus.

Customer Service Representative

Waterco of the Central States, Inc. Reading, PA

Job Description Job Description Job Responsibilities: Extensive problem-solving, order processing, and performing standard maintenance of current customer accounts. Following company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department. Providing proactive sales support to assign customer accounts by developing close relationships with the customer base and inside sales teams. Answer customer inquiries on the telephone. Schedule service and delivery orders. Coordinate schedules with the service/operations manager. Bill service, delivery, and new installation orders. Apply customer payments. Complete internal reporting as required. Make outbound calls to current customers with the intent of scheduling additional services or offering maintenance plans. Make outbound collection calls. Take care of over-the-counter customer orders. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. All other duties as assigned by the Office Manager Minimum Qualifications: 2+ years of customer service experience High school diploma or GED Medium Microsoft Word and Excel knowledge Customer service experience preferably in a sales/marketing environment Data-entry experience Professional Skills: Computer proficiency, especially with Microsoft Office Must be fluent with Windows operating system and basic M.S. Excel and M.S. Word Must have the ability to learn a proprietary customer service program Must have excellent interpersonal and communication skills (verbal/written). Proper phone etiquette Compensation & Benefits: Pay: $20-24/hr depending on experience Employees of Culligan receive a competitive benefits package and exclusive privileges, including: Medical Dental Vision 401(K) (match) Product Discounts Tuition reimbursement Life Insurance Paid Time Off Equal Opportunity Statement: Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. Culligan has over 85 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries. The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher levels of profitability. Culligan by WaterCo is an Equal Opportunity Employer. #GEN

Customer Service Representative

Annuity Health Reading, PA

Job Description Job Description Description: The Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect on account receivables. Duties/Responsibilities Provide exceptional patient service in the name of the client Contact patients via telephone to collect payment on medical bills Communicates accurate information to patients in a clear, concise and professional manner Review patient accounts and documents patients’ interaction and feedback Negotiates appropriate and reasonable payments with customers Sets up patient payments via check, electronic transfer or credit card Responsible for understanding and complying with all policies and procedures Meets or exceeds established goals Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction All other duties as assigned by management Required Skills/Knowledge Customer/Client Focus Communication Proficiency Confidentiality/Integrity Teamwork Orientation Basic computer skills necessary Education/Experience Customer service experience preferred Prior medical billing or healthcare revenue cycle experience strongly preferred High school diploma or General Education Development (GED) Certificate required One to two years of college preferred Requirements:

Remote Customer Service Representative

Annuity Health Reading, PA

Job Description Job Description Description: The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities Provide exceptional patient service in the name of the client Contact patients via telephone to collect payment on medical bills Communicates accurate information to patients in a clear, concise and professional manner Review patient accounts and documents patients’ interaction and feedback Negotiates appropriate and reasonable payments with customers Sets up patient payments via check, electronic transfer or credit card Responsible for understanding and complying with all policies and procedures Meets or exceeds established goals Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction All other duties as assigned by management Required Skills/Knowledge Customer/Client Focus Communication Proficiency Confidentiality/Integrity Teamwork Orientation Basic computer skills necessary Education/Experience Customer service experience preferred Prior medical billing or healthcare revenue cycle experience strongly preferred High school diploma or General Education Development (GED) Certificate required One to two years of college preferred Requirements:

High salary

Customer Service Representative - FirstEnergy

Everstaff Reading, PA

Job Description Job Description JOIN US FOR OPEN INTERVIEWS! Date: Thursday, 2/6 Time: 9:00 AM-4:00 PM Location: 2800 Pottsville Pike, Reading, PA 19612 Use this link to reserve your spot: https://calendly.com/atechau/everstaff -firstenergy-open-interviews-2-6 Elevate your Career with FirstEnergy at EverStaff! About the Opportunity: Join the powerhouse! EverStaff is partnering with FirstEnergy, a leading electric utility, offering dynamic career opportunities in our contact centers in Ohio, Pennsylvania, and West Virginia. We handle over 16 million calls annually, providing 24/7 support and fostering an environment of continuous growth. Why FirstEnergy? Forward-thinking utility with a mission to brighten lives, better the environment, and strengthen communities. Virtual contact centers ensuring flexibility and accessibility for our diverse team. Comprehensive training programs to equip you with the skills needed for success. Responsibilities: Handling inbound calls, maintaining accounts, and inputting data. Documenting customer notes and resolving inquiries with independent analysis. Processing outage and emergency calls within company guidelines. Providing top-notch customer service with a calm and professional demeanor. Requirements: High school diploma or GED. Previous customer service experience. Basic computer and keyboarding skills. Ready to Launch Your Career? Apply Now! Join us in powering the future at FirstEnergy with EverStaff – where your career takes center stage! All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).

Patient Service Representative

ZOLL LifeVest Reading, PA

Job Description Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient’s homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest® Program LifeVest® according to the prescribing physician’s orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver’s license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR GF80zA5QdT

Customer Service Representative

Help At Home Reading, PA

Help at Home is hiring! We offer weekly pay and a generous quarterly bonus incentive program! Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference. Our team members develop and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, home care aides, managers, referral sources, and others directly involved in the client's care. Benefits Our team is the foundation of our work. We offer: Weekly competitive pay plus a quarterly bonus incentive plan Direct deposit or cash card offered Healthcare, dental, and vision insurance Paid time off 401k Ongoing, in-depth training opportunities Meaningful work with clients who need your help Career growth and experience with an industry leader with 40+ years of history in a high-demand field Responsibilities Maintains the assigned clients' files, employee files and all related paperwork. Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. Provides direct training. Assigns homecare aides based on the client's overall needs and Plan of Care. Monitors the performance of assigned homecare aides who provide and support patients with personal care to ensure quality service. Proactively communicates schedules and changes with clients, homecare aides, referral sources, team leads, managers and the branch manager. Prepares and submits routine departmental reports as required. Records and maintains accurate documentation of the client's condition and overall service. Conducts and keeps record of client satisfaction surveys, client in-home visits, employee evaluations and employee in-service trainings. Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. Provides education and coaching on changes to a client's Plan of Care. Maintains positive working relationships with clients, homecare aides, referral sources, team leads, managers and branch managers. Ensures compliance with local, state, and federal laws as well as with company policies and procedures. Performs other related duties as assigned. Minimum Qualifications At least 18 years of age. High school graduate or equivalent preferred. At least one (1) year experience in health care, preferably in home health; two (2) years supervisory experience. Basic computer literacy and typing skills. Medicaid, waiver and home healthcare experience preferred. Excellent organizational skills; ability to multitask and manage multiple responsibilities. Able to supervise staff and provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. Strong problem-solving skills. Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. Physical/Travel Requirements Must be able to lift up to 15 pounds at times. Ability to travel to client homes when needed. The ability to frequently sit, stand, walk, bend, or squat. The ability to occasionally crawl, climb or reach above shoulder level. The ability to occasionally lift up to and over 50 lbs. Data Security and Privacy Statement: At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

CUSTOMER SERVICE REPRESENTATIVE

Family Dollar Reading, PA

Family Dollar - 840 PENN STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and merchandise...Hiring Fast >>

Customer Service Representative

Redner's Markets Reading, PA

To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of custo Customer Service Representative, Customer Service, Representative, Operations, Front End, Retail

Work Life Balance

Customer Service Representative

Annuity Health Reading, PA

Job Type Full-time Description The Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect on account receivables. Duties/Responsibilities Provide exceptional patient service in the name of the client Contact patients via telephone to collect payment on medical bills Communicates accurate information to patients in a clear, concise and professional manner Review patient accounts and documents patients' interaction and feedback Negotiates appropriate and reasonable payments with customers Sets up patient payments via check, electronic transfer or credit card Responsible for understanding and complying with all policies and procedures Meets or exceeds established goals Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction All other duties as assigned by management Required Skills/Knowledge Customer/Client Focus Communication Proficiency Confidentiality/Integrity Teamwork Orientation Basic computer skills necessary Education/Experience Customer service experience preferred Prior medical billing or healthcare revenue cycle experience strongly preferred High school diploma or General Education Development (GED) Certificate required One to two years of college preferred

Customer Service Representative

AMMEGA Reading, PA

Do you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyors and power transmission belts? Apply your skills in a company that helps bring packages to your doorstep, and food to your table, keep you healthy on a treadmill, facilitate automation and so much more! Our organization is highly focused on customers, employees, entrepreneurship, agility, and responsibility. Our values and continuous improvement culture build the foundation of strong and sustainable businesses appreciated by our employees and customers around the world. For our Ammeraal Beltech and AMMEGA Operations team, we are currently looking for a Customer Service Representative (CSR) The Customer Service Representative is responsible for managing customer accounts through reactive and proactive telephone contact and email to maintain and grow sales. Perform, execute, and coordinate all work including technical matters related to customer service activities. In this role, you will be based in Reading, PA. A day in the life of a CSR can look like Service customer requests for quotes and orders received through multiple channels of communication. Convert quotes to orders. Consult with sales, engineering, and product management on commercial and technical issues as required. Assist customers with accurate transactions and industry-specific product information. Maintain familiarity with products, applications, pricing, policies and procedures. Utilize telephone sales and support skills to create interest and offer value-added products and services to customers. Build and expand customer relationships to help ensure replacement and increased business. Meet or exceed departmental KPI requirements. Handle RGAs credits and complaints as needed. Other projects and duties as assigned. We are looking for you to have 2 years of business-to-business customer service experience or college degree. Excellent verbal and written communication skills. Strong mathematical and technical aptitude. Self-managed, team player, who can work independently. Experience with a CRM (Salesforce), MRP/ERP System, and order management. Experience in a manufacturing environment is desirable. Working knowledge of Windows-based software. Understanding part numbers, policies, and products. Spanish bilingual a plus. Must be able to work in the US. Competencies Excellent communication and follow-up skills. Drives results and deadline-driven Detail oriented Ability to prioritize work efficiently Communicates effectively Influence, negotiate, and impact results Are accountable to others Have the courage to challenge the status quo Are honest with co-workers and customers Ability to problem solve and offer customer solutions Are engaged team members Add value to the Company Expects excellence of self and others Overserves top customers Understands, simplifies, and acts to improve processes Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. What we offer you The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network. Other benefits include Paid training. Team bonuses and learning incentives. Medical, Dental, and Vision insurance. Life insurance. Employer-paid Short- and Long-Term Disability insurance. 401k with company match. Tuition reimbursement for Undergraduate and Graduate education. Paid time off. 2025 Benefits summary https://flipbooks.marshmma.com/27952/34765/35097/122491/index.html https://flipbooks.marshmma.com/27952/34765/35097/122505/index.html AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or other characteristics protected by law.

Dynamic Environment

Customer Service Representative

Waterco Reading, PA

Job Responsibilities: Extensive problem-solving, order processing, and performing standard maintenance of current customer accounts. Following company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department. Providing proactive sales support to assign customer accounts by developing close relationships with the customer base and inside sales teams. Answer customer inquiries on the telephone. Schedule service and delivery orders. Coordinate schedules with the service/operations manager. Bill service, delivery, and new installation orders. Apply customer payments. Complete internal reporting as required. Make outbound calls to current customers with the intent of scheduling additional services or offering maintenance plans. Make outbound collection calls. Take care of over-the-counter customer orders. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. All other duties as assigned by the Office Manager Minimum Qualifications: 2+ years of customer service experience High school diploma or GED Medium Microsoft Word and Excel knowledge Customer service experience preferably in a sales/marketing environment Data-entry experience Professional Skills: Computer proficiency, especially with Microsoft Office Must be fluent with Windows operating system and basic M.S. Excel and M.S. Word Must have the ability to learn a proprietary customer service program Must have excellent interpersonal and communication skills (verbal/written). Proper phone etiquette Compensation & Benefits: Pay: $20-24/hr depending on experience Employees of Culligan receive a competitive benefits package and exclusive privileges, including: Medical Dental Vision 401(K) (match) Product Discounts Tuition reimbursement Life Insurance Paid Time Off Equal Opportunity Statement: Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. Culligan has over 85 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest "Best Buy" rating, plus the famous iconic "Hey Culligan Man" tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries. The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher levels of profitability. Culligan by WaterCo is an Equal Opportunity Employer. #GEN