Jobs for Director of Operations

Senior Director Contracts

Description This position is incentive eligible. Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Senior Director Contracts opening with HealthTrust today and find out what it truly means to be a part of the HCA Healthcare team. The Senior Director Contracts is responsible for negotiating industry leading national agreements for the group purchasing organization in the area of Capital Sourcing. Objective is to ensure best in class industry pricing and contract terms and conditions. Position's key area of focus will be sourcing initiatives that are primarily categories with high to very high spend, complexity, risk and sensitivity. Benefits HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. We are seeking a Senior Director Contracts for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply Job Summary and Qualifications The Senior Director of Contracts is recognized as an expert negotiator with established customer trust. Individual has broad expertise in principles of negotiation and has demonstrated thorough understanding of contract terms and conditions. Individual has the ability to independently think through problems, identify risks, and devise appropriate solutions in high pressure situations. Individual must be proficient in mitigating business/contractual risk, identifying cost savings opportunities, and adept at identifying new areas for contracting. Individual interprets complex internal or external business issues and takes a broad perspective in identifying and executing solutions. What you will do in this role: Project Management: Ability to independently plan and execute project timelines for assigned categories. Must have: Demonstrated level of organizational ability and attention to detail Ability to translate objectives into project planning priorities, create and manage work plans and timelines for multiple projects and priorities, and finalize negotiations in the time-frame designated for the project Ability to be highly efficient and productive, demonstrating high volume of contracts/categories handled without sacrificing on quality. Category Knowledge: Recognized as an expert in contracting discipline (e.g. nursing, surgery, capital, non-medical, PPI, etc.) and thorough category knowledge of portfolio, including but not limited to: Product features and benefits Product comparisons between supplier offerings Operational impact to provider Future product pipe-line and impact on market Interpretation of current and new FDA 510k filings Understanding of cost drivers (direct and indirect) Interpretation and use of market information provided by global sourcing team, plus ability on own to interpret raw materials that impact products and interpret raw material indices. End-user groups and sensitivities, they have towards the products Supplier Knowledge: Individual must know and be able to use knowledge about supplier to develop strategies, create leverage, mitigate risks, anticipate direction of the market and potential supplier direction. Includes, but not limited to: lead complex corporate template negotiations with supplier Interpret of Supplier SEC filings, annual reports, or analyst reports Discuss future product pipelines with suppliers Review current or future technology, including representation of HealthTrust at supplier and/or provider site visits Investigate new supplier entrants to market Understand and leverage the multi-business unit supplier and how they will leverage their capabilities Strategy Development, Validation, and Risk Mitigation: Develops the contract strategy, formulates a clear vision and articulates steps to achieve the negotiation objectives. Also leads and directs other team members to help accomplish the strategic direction established. The individual must work closely with customer IDNs (clinicians, physicians, and high-level executives) to develop a strategy that aligns with customer needs/requirements, and meets objectives of the group- purchasing organization. The strategy must be presented and approved by HealthTrust senior leadership. Strategies must contemplate a variety of complex considerations. Individual must develop a strategy that manages and hedges risk to achieve the desired outcome. The individual must be adept at reading situations and adapting strategies or negotiations as necessary throughout the sourcing process. Sourcing Process: Thorough understanding and accountability for the sourcing process for their assigned portfolio. Including market research, bid preparation, RFI, Strategy Development & Validation, RFP, Contract Negotiations, and contract launch. CAP category strategies and final awards must be presented and validated by customer-led Advisory Boards and a customer-led, executive-level Supply Chain Board. Key initiatives will also be coordinated, discussed, and presented to the Equity Board, and potentially the Physician Advisory Board. Individual's board presentations must be well prepared, concise, and articulated clearly. Individual must consistently deliver a dynamic presentation that captures the audience's attention and delivered with enthusiasm/passion. Individual must be able to guide the audience to the desired end result. Supplier and Customer Relationship Management: In addition to overseeing supplier relationship during the sourcing process, this individual will strategically foster excellent working relationships with key suppliers, including the negotiation of master/corporate templates that cross business units with supplier. Customer: In addition to overseeing supplier relationship during the sourcing process, this individual will strategically foster excellent working relationships with key suppliers, including the negotiation of master/corporate templates that cross business units with supplier. Other: Representing HealthTrust at medium-to-large sized industry events, or other organizational projects with Suppliers and Customers. What qualifications you will need: Accredited College Bachelor's Degree required (Supply Chain, Healthcare, Business, Finance) 7 years of relevant work experience preferred. Ideal candidate will have experience in strategic sourcing and negotiating a variety of contracts in the Capital Sourcing. Candidate must have proven track-record of achieving results and managing equivalent or similar responsibilities (Strategic sourcing, Contract negotiation, Contract management, Supply chain operations, Healthcare knowledge is preferred, and Revenue Cycle/ Treasury experience is preferred In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare. Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN Senior Vice President and Chief Nursing Executive If you find this opportunity compelling, we encourage you to apply for our Senior Director Contracts opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. HT-AFHP

Quick Apply

Director Pharmacy and Specialty Operations

HealthTrust Franklin, TN

Description This position is incentive eligible. Introduction Do you want to join an organization that invests in you as a(an) Director Pharmacy and Specialty Operations? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Director Pharmacy and Specialty Operations like you to be a part of our team. Job Summary and Qualifications Oversees the clinical pharmacy and specialty pharmacy GPO operations. Specialty Pharmacy GPO operations responsibilities include business development support, new member onboarding and optimization, and liaison with Specialty GPO partner. Clinical Operation responsibilities include clinical pharmacy board leader, clinical initiatives that impact drug utilization, clinical education and staff development, operational optimization of drug products, management of appropriate drug utilization through clinical pathway development, pharmacoeconomic analysis, and quality improvement activities. What you will do in this role includes: Facilitate clinical pharmacy advisory board meetings and content presented Collaborate with drug information services, analytics team, and pharmacy sourcing team to develop clinical and contracting strategies for HealthTrust members Develops Key Performance Indicators and Dashboards related to Specialty Drug Utilization Support business development and sales team as the knowledge expert in growing the specialty pharmacy GPO Develop and track reporting of Specialty GPO purchases to assist members in optimizing savings Assists in development of “best practice” recommendations for all areas of outpatient and specialty drug management Coordinate with managed care pharmacy leader, 340B leader, and other outpatient focused leaders to develop insights and tools for Healthtrust members Analyze new drug pipeline for contract opportunity and member awareness Develop patent exclusivity reports to identify and track generic, biosimilar, and 505b2 drug launches Collaborate with pharmacy sourcing leads to develop a contracting workplan utilizing patent exclusivity reports, clinical best practices, guideline changes, and other market dynamics Work with pharmacy leadership to analyze drug spend trends to identify areas of opportunity and implement appropriate use/development of protocols and guidelines Provides supporting documentation, “white papers” or other information needed to facilitate P&T Committee preparation as needed Assists in development of “best practice” recommendations for clinical and operational procedures to minimize adverse events and ensure compliance with regulatory standards Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” Ability to grow and lead the Specialty GPO team to meet member growth and needs. What qualifications you will need: Doctor of Pharmacy degree required Masters degree in business or healthcare related field preferred 7 or more years of experience as a clinical coordinator/manager, director of pharmacy, or director of specialty pharmacy GPO experience required Proficient computer skills using Microsoft Word, Excel, Outlook and PowerPoint Public speaking and presentation skills In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals Our Talent Acquisition team is reviewing applications for our Director Pharmacy and Specialty Operations opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. HT-AFHP

Immediate Start

Contract Director Strategic Sourcing

HealthTrust Franklin, TN

Description This position is incentive eligible. Do you have the career opportunities as a Contract Director Strategic Sourcing you want with your current employer? We have an exciting opportunity for you to join HealthTrust which is part of the nation's leading provider of healthcare services, HCA Healthcare. The Contract Director of Strategic Sourcing is responsible for negotiating industry leading national agreements for the group purchasing organization in the Food and Nutrition products and services area for HealthTrust. This position is expected to secure and expand industry leading financial value across multiple client specific engagements. Mandatory key competencies include strategy development, negotiations, financial analysis, communications, planning, decision making, project management, customer relations, presentation development and delivery and Food and Nutrition subject matter expertise. Qualified candidates will demonstrate expert knowledge and experience with managing total cost of ownership factors for Food and Nutrition related contracting. Benefits HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Contract Director Strategic Sourcing where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise Job Summary and Qualifications The Director will coordinate with various internal organizations including GPO operations, sales & marketing, legal and financial departments as well as member boards in performance of day-to-day duties. Responsibilities also include the development and execution of contract goals for the assigned projects. This individual will also foster relationships across multiple stakeholders including customers, suppliers, boards and internal groups. What you will do in this role: Ability to independently plan and execute project timelines for assigned categories in the Food & Nutrition space, with minimal oversight. Strong understanding of the Food & Nutrition space with an aptitude to learn the specific product categories assigned and how end-users' interface with the products. Understanding of master food distribution suppliers, contracts, pricing structures and critical service elements is necessary. Further understanding of distribution processes, prime and regional programs and direct manufacturer contracting is needed. Develops the contract strategy, formulates a clear vision and articulates steps to achieve the negotiation objectives. The individual must work closely with customer IDNs (clinicians, physicians, and high-level executives) to develop a strategy that aligns with customer needs/requirements and meets objectives of the group-purchasing organization. The strategy must be presented and approved by HealthTrust senior leadership. Strategies must contemplate a variety of complex considerations. Individual must develop a strategy that manages and hedges risk to achieve the desired outcome. The individual must be adept at reading situations and adapting strategies or negotiations as necessary throughout the sourcing process. Thorough understanding and accountability for the sourcing process for their assigned portfolio. Including market research, bid preparation, RFI, Strategy Development & Validation, RFP, Contract Negotiations, and contract launch. CAP category strategies and final awards must be presented and validated by customer-led Advisory Boards and a customer-led, executive-level Supply Chain Board. Individual's board presentations must be well prepared, concise, and articulated clearly. Individual must consistently deliver a dynamic presentation that captures the audience's attention and delivered with enthusiasm/passion. Individual must be able to guide the audience to the desired end result. Oversee supplier relationship during the sourcing process. Participate in supplier business reviews and review new products/technologies as they arise in assigned categories. Build strong relationships with senior level supplier contacts. Facilitate conversations with internal functional team during project kick-off to gather feedback, opinions, and alignment of resource needs to meet contracting initiative timelines Communication of bid process, negotiation status, agreement on terms, financial proposal concerns and other matters with supplier and internal team Engaging customers through one-on-one conversations to articulate business strategy and resolve customer specific issues/concerns with contracting strategy or outcome. Resolve supplier and/or customer issues, as escalated by Portfolio Specialist. Maintain strong customer relationships and build trust and respect by consistently meeting or exceeding customer expectations. Customers are internal and external. Work with HealthTrust audit team to assist and facilitate engagement and finalization of audit projects. What qualifications you will need: Accredited College Bachelor’s degree required. Master's Degree preferred, in Business or related field. 7 years of experience in negotiation and management of contracts. Ideal candidate will have experience in strategic sourcing and negotiating a variety of contracts in the Food and Nutrition space. Experience with other commercial categories outside Food a plus. 25% Travel Required In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Contract Director Strategic Sourcing opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. HT-AFHP

Executive Director

Brickyard Healthcare Franklin, Indiana

We rely on our Executive Director to execute all areas of need for the organization including management in the following areas: fiscal, operational, program development, community relations, and board relations for the facility. Why Work For Us? Excellent pay with multiple incentives: Excellent health benefits packages Career advancement opportunities Education reimbursement program of up to $7,500 per year Flexible scheduling available Benefits & Conditions: No waiting period for enrollment Three health plan options Delta Dental VSP Vision Free Basic Life Insurance Disability, Critical Illness, Accident & Legal Coverage 401(k) Retirement Plan Employee Assistance Program Responsibilities: Leads the facility management staff and consultants in developing and working from a business plan that focuses on all aspects of facility operations, including setting priorities and job assignments. Monitors each department's activities, communicates policies, evaluates performance, provides feedback, and assists, observes, coaches and disciplines as needed Oversees regular rounds to monitor delivery of nursing care, operation of support departments, cleanliness and appearance of the facility; moral of the staff; and ensures resident needs are being addressed Exhibits positive customer service both to internal and external customers through the ongoing support and implementation of the Company's Health and Rehabilitation Services customer service initiatives and business objectives. Utilizes survey information to address areas of importance as defined by our customers Ensures consultants and other support resources are appropriately utilized and a high level of interdepartmental teamwork is maintained A full job description, including all responsibilities and physical requirements will be provided during the interview process upon request Qualifications: Bachelor's degree Currently licensed as Health Facility Administrator in state of practice Completion of the company EDIT Program and/or prior experience as an Executive Director Experience in performance management and effective leadership Ability to travel, including overnight stays Must be capable of maintaining regular attendance

Regional Nursing Director

Haven Behavioral Healthcare Franklin, OH

Regional Nursing Director Type: Full-Time Travel Required: Up to 80% Travel Locations: AZ, NM, ID, PA and OH Lead Excellence in Nursing Across Regions! Haven Behavioral Healthcare operates seven acute-care psychiatric hospitals and outpatient clinics across the United States that offer a full continuum of care for anyone dealing with mental health and substance abuse disorders, from young adults to seniors. Haven is seeking an experienced and passionate Regional Nursing Director to oversee nursing operations and quality standards across multiple facilities throughout the U.S., with a coverage area that includes Arizona, New Mexico, Idaho, Pennsylvania, and Ohio. This critical leadership role ensures compliance, supports nursing teams, and drives exceptional care for patients in behavioral health settings. Key Responsibilities Lead and support facility Directors of Nursing (DON) to achieve high standards in nursing operations and patient care. Ensure compliance with the Nurse Practice Act, Psychiatric Standards of Nursing, Joint Commission standards, and state regulations. Develop and oversee nursing policies, procedures, and quality improvement programs to enhance patient outcomes. Mentor and onboard new DONs, fostering leadership development and retention. Collaborate with risk management to implement safety measures and analyze incident trends. Provide interim support for facility DON roles when needed. Assist in launching new facilities and service lines, ensuring seamless integration of nursing operations. Collect and analyze performance data to identify trends, risks, and areas for improvement. Qualifications Education : ADN required; BSN or MSN preferred. Licensure : Active and unrestricted Registered Nurse (RN) license in a compact state is required. Eligibility to practice in states within Haven's coverage area (Arizona, New Mexico, Idaho, Pennsylvania, and Ohio). Experience : Minimum of 3 years of RN experience and 2 years in nursing leadership. At least 1 year of inpatient behavioral health experience. Proficiency in nursing budgets, quality improvement, and regulatory standards. Skills : Strong leadership, problem-solving, and communication abilities. Travel Requirements: Ability to travel frequently, including on short notice, to facilities within the coverage area as operational needs arise. Certifications : BLS certification and successful completion of a behavioral health de-escalation program. Why Join Us? At Haven, we are dedicated to fostering a culture of excellence in behavioral health care. As a Regional Nursing Director, you will: Make a lasting impact on the quality of patient care. Lead and mentor nursing teams to achieve professional growth and success. Collaborate with a supportive and mission-driven organization focused on innovation. Compensation and Benefits We offer a competitive salary, comprehensive benefits package, and opportunities to grow with a team committed to transforming lives. How to Apply If you’re ready to lead with purpose and drive exceptional nursing care, we invite you to apply. Join Haven Behavioral Healthcare and take the next step in your leadership journey. Come grow with us! Haven Behavioral Healthcare is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Director, Customer Care Center

Servpro Industries, LLC Franklin, KY

What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Director, Customer Care Center, is responsible for providing strategic leadership and oversight for the Customer Care Contact Center functions across all contact channels (phone, email, chat, etc.) and continuous improvement to deliver revenue and profit growth, high levels of customer satisfaction, and service level achievement, while supporting the Company’s strategic initiatives. This leader will support functions such as new customer intake, existing customer support, franchise support, and client support. This role will provide leadership to multiple direct reports including Care Center supervisors, along with overseeing a Care Center team which provides exceptional customer service in a 24/7/365 environment. They will provide leadership that includes strategies, policies, procedures, goals, metrics, and programs for the department. Additionally, this leader will be growth and technology minded figuring out ways to evolve the center into a large, world-class customer care center. You will Oversee a diverse team of professionals responsible for providing exceptional customer service to customers in need of Servpro services, as well as the Servpro franchise community in a variety of ways, including driving performance to an established set of goals, development of strategies, policies, and procedures to optimize the performance and success of the Team. Lead training, coaching, engagement, retention, and recognition initiatives for Customer Care Center Team Members to support organizational growth. Monitor staffing and forecasting for department to determine appropriate resource allocation. Partner with Operations, Marketing, Sales, IT, and other departments to drive innovation in the customer experience and sales channels. Advocate for the customer in all situations, operations, technologies, content, projects, and strategy. Share customer feedback to extended and senior leadership. Develop and manage budget for Customer Care Center. Focus on controlling costs through the management of departmental spending and process efficiency improvements. Perform to operational goals, processes, and Customer Care Center SLAs regarding the performance of the organization to optimize customer satisfaction and the customer experience through efficient and timely issue resolution. Develop a benchmark driving management structure identifying and monitoring key performance indicators. Ensure that performance quality/outcomes, scorecards, and benchmarking activities are in place; collaborate to ensure the operations team utilizes this data to make improvements. Ensure quality standards are benchmarked against industry best practices. You have 7+ years successful experience in contact center management-preferably with property insurance or home services. Franchise experience a plus. Business Process Outsourcing (BPO) services a plus. Leadership experience | Proven ability to coach and develop others, provide feedback and actively listen. Passionate about engaging and developing high performing teams. Collaborative | Works collaboratively with the team and business partners to overcome challenges and achieve shared goals. Advanced data acumen | Tracks, analyzes, and reports performance data, taking action to achieve performance goals and objectives. Excellent Communication Skills | Strong verbal and written communication skills. Ability to deliver professional presentations confidently to all levels of leadership. Proficiency with Microsoft Office products is required. Strategic thinking with tactical execution ability is key. Proven experience defining and driving successful implementation of improvements through both process re-engineering and incorporation of tools and technology. Advanced experience with IVR, workforce management, telephony, and other call center software systems. Familiarity with the emerging contact center technologies and AI desired. Education Bachelor’s degree, from an accredited college or university, in business or another related field. Any suitable combination of education or experience will be considered. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Director, Associate General Counsel

Servpro Industries, LLC Franklin, KY

What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary Reporting to the Chief Legal Officer, the Director, Associate General Counsel will assist in managing a variety of general corporate legal and risk management tasks with an emphasis on franchise law and major client national account program contract negotiations (insurance carrier national accounts, commercial accounts and governmental accounts). In addition, this position will assist in monitoring and assuring compliance with franchise registration and disclosure laws in the U.S. and Canada and will support the franchise sales and development team to ensure franchise sales compliance. Other duties include enforcing existing contracts, supervising franchise breaches, terminations, and collections. This position will also provide a wide variety of legal services and support and partner with other attorneys and support staff in the legal department. You will Manage and perform client national account program contract review, negotiations and drafting. Primarily insurance carrier national accounts, commercial accounts and governmental account contracts, as well as major corporate contracts. Ensure franchise registrations are updated and filed in a timely manner with each respective state requiring disclosure. Confirm compliance with FDD requirements adhered to and updated FDD prepared and ready for distribution by March 31st of each year. Verify in-house materials and training explaining franchise disclosure laws, requirements and changes thereto are kept current on an on-going basis. Validate compliance with franchise legal and regulatory matters, including state relationship laws. Ensure compliance with all disclosure and timing requirements. Monitor licensing of new franchises and franchise license agreement changes. Assist in preparation of franchise documents, working with the franchise development division and legal department personnel. Draft and/or review all other agreements and legal documents, as required, or requested. You have Law degree and license in the State of Tennessee or covered under current state license reciprocity. Ability to read, write, and speak the English language proficiently. Minimum of five years franchise law experience with a law firm or in-house legal department. Experience preparing franchise disclosure documents, state registrations and renewals, modifying franchise documents, developing agreements and vendor/ supplier agreements, enforcement of system standards, defaults and terminations, as well as traditional and alternative dispute resolution. Experience with negotiations of national accounts contracts with large commercial or insurance carrier parties. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Case Management Director

Encompass Health West Franklin, NH

Case Management Director Career Opportunity Highly regarded for your Case Management Director expertise Are you an experienced and compassionate healthcare professional with a background in case management, seeking a career that aligns with your professional expertise and resonates with your personal values? As the Director of Case Management at Encompass Health, you have the unique opportunity to lead a team and make a profound impact on the lives of individuals within your local community. This role combines fulfilling career opportunities close to home with the chance to make a meaningful difference in the well-being of those around you. Join us in this journey of care, compassion, and leadership as we work together to make a difference where it matters most, serving as a key member of our leadership team overseeing the day-to-day operations and management of our Case Management department. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. • Generous paid time off that accrues over time. • Opportunities for tuition reimbursement and continuing education. • Company-matching 401(k) and employee stock purchase plans. • Flexible spending and health savings accounts. • A vibrant community of individuals passionate about the work they do Become the Case Management Director you've always aspired to be • Assume responsibility for the day-to-day operations and human resource management of the Case Management department. • Oversee the interdisciplinary plan of care and the discharge planning process to ensure the effectiveness and appropriateness of services with a central focus on census management, patient care outcomes, and key care indicators. • Act as a patient and family advocate, ensuring that services are delivered to meet the needs of patients and their families. • Provide guidance and support to Case Managers and other staff, including training on managing caseloads and interpreting regulations, policies, operational procedures, and objectives. Review operations to ensure a high level of quality consistent with organizational standards. • Build relationships with insurance companies, self-insured employers, case management firms, and other healthcare networks. • Celebrate the accomplishments and successes of our dedicated employees along the way. Qualifications • Current CCM® or ACMTM certification is preferred. • Must be qualified to independently complete an assessment within the scope of practice of his/her discipline. • If licensure is required for the discipline within the hospital's state, individual must hold an active license. • For Nursing, must possess bachelor's degree in nursing (BSN) with RN licensure. • For other eligible health care professionals, must possess a minimum of a bachelor's degree; a graduate degree is preferred. • Three years of hospital-based Case Management experience, including Utilization Review and Discharge Planning experience. • May be required to work weekdays and/or weekends, evenings and/or night shifts. • May be required to work on religious and/or legal holidays on scheduled days/shifts. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eager to meet you, and we genuinely mean that. Join us on this remarkable journey

Work Life Balance

Assistant Director of Sanitation & Environmental Services

City of Franklin Franklin, TN

Description Starting Pay Range: $3,721.62-$4,050/Bi-Weekly ($96,762-105,300/Annually) Please click the link for Benefits Information: https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:34d21d2d-dac4-4e7e-ba13-bcf745571b8f I. Purpose of Job Under limited supervision to perform leadership and management support to the Director in the planning, organizing and directing day-to-day operations, overall administration of the Sanitation & Environmental Services Department. II. Essential Job Duties A. Performs Supervisory Duties Supervises, directs, and evaluates staff, handling employee concerns and problems, directing work, counseling, and completing employee performance evaluations. Participates in the selection, promotion, and reclassification of staff. Assists the Director and other members of department management in hiring, counseling, classifying, disciplining, and terminating personnel. Has the capabilities to work from home when needed. B. Oversees Operations Assists the Director in planning, organizing and directing day-to-day operations of the department. Supervises the work of personnel involved in leadership and management of residential collection, commercial collection, transfer station operations, hazardous waste collection, building and property maintenance, fleet management and future services. Uses routing software to create, audit and update daily routes, as needed. Maintains and presents daily, weekly, monthly, and quarterly reports regarding productivity, services, fleet management, regulations, routes, and inspections. In the absence of the Director, performs all duties and functions of the Director and serves as the top-ranking leader within the department. C. Customer Service Responds to public complaints and questions regarding department operations, both verbally and in writing; investigates complaints related to daily operations. Assists with on-site inspections and in gathering field data for assessment of complaints. D. Reviews City Development Plans Supervises and coordinates reviews of development plans for sites, subdivisions, and City projects for compliance with applicable regulations; evaluates studies, reports and comments concerning such plans; identifies required changes and prepares departmental responses to submitted plans in a timely manner. Attends Development Review Team (DRT) meetings. E. Analyzes Service Effectiveness Analyzes trends such as service usage, routes and activities, City population, and growth to determine adequacy of current facilities and to project demands for future facilities, services, and staffing. Prepares updated long-range plans for the entire department. Conducts field inspections to evaluate efficiency of the collection and transfer of solid waste within the boundaries of the City limits, to include the Urban Growth Boundary (UGB) Collects and assesses data to implement additions, deletions, and modifications to service rates and fleet management. Prepares and assesses future expenses and projects associated with facility and property maintenance. F. Contributes to Department Administration Prepares specifications for the bidding/purchasing of equipment for the entire department; assists with preparation of purchasing documents. Reviews, approves, and creates reports/invoices regarding repairs, purchases, quotes, and services. Assists with creation, review, and updating of departmental Standard Operating Procedures (SOP) documents. Conducts manpower and equipment projection studies, benchmarking with other municipalities that provide similar services. Assists the Director with annual budget preparation; evaluates new developments in materials, tools, and equipment to support budget requests; makes recommendations for personnel, trucks, equipment, maintenance, and other operations expenses. Assists the Director in the review and recommendation of changes to the City's Refuse Collection and Management Ordinance and the review of assessed fees for services provided by the department. G. Training Research safety and industry trends to present to lead team members for training and developmental purposes. Develops and implements training and safety-training requirements for all levels of department personnel; ensures departmental personnel adhere to department safety and relevant state environmental regulations, to include OSHA, TOSHA, EPA, TDEC, etc.; assists the Risk Manager in implementation of programs and duties associated with the City's safety programs. III. Other Job Duties Performs other job duties as assigned, including: Perform related duties and responsibilities to assist other employees in the department as required. IV. Primary Job Challenges Primary challenges of this position include establishing good working relationships and gaining trust of all employees. Another challenge of this position is balancing equipment and fleet needs with personnel needs while projecting for future growth. V. Equipment Operated Computer and other office equipment such as printers and fax machines VI. Key Competencies Required Job Content Knowledge: Has considerable knowledge of solid waste management and operations necessary for performance of duties. Has thorough knowledge of the responsibilities of individuals directly supervised to ensure safe and efficient operations and completion of assignments inspect the work of subordinates to ensure safe and proper completion of projects. Knows how to determine and ensure the safety of work areas. Is knowledgeable of the language and terminology used within the department. take responsibility for the completion of duties and responsibilities of subordinates and to ensure assignments are completed in a timely manner. learn and apply departmental policies and procedures. Knowledge of relevant federal, state, and local laws, rules, and regulations relevant to department operations, including environmental protections guidelines. Knowledge of the geography of the City of Franklin, to include the Urban Growth Boundary (UGB). apply City policies and procedures, including those associated with bidding/purchasing, budgeting and personnel management procedures. Understands the operation and preventive maintenance of a variety of trucks and equipment; Maintains knowledge of refuse collection, transfer station operations, facilities, and equipment. Language Skills: read, analyze, and interpret the most complex documents. to respond effectively to the most sensitive inquiries or complaints. to write speeches and articles using original or innovative techniques or style. y to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. Mathematical Skills: to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. to apply concepts of basic algebra and geometry. Reasoning Ability: to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.) at the highest level. to deal with a variety of abstract and concrete variables. Teamwork: Develops constructive and cooperative working relationships with others. Encourages others to express their ideas and opinions. Provides input into identifying and solving problems. Anticipates need of others for information about job tasks and work environment and provides it to them in a timely manner. Willingly assists others with job tasks when appropriate. VII. Physical Demands and Work Environment Physical Demands: Performance of the essential duties of this job requires the incumbent to: Must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office/building to access file cabinets, office machinery, the public, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, printer, and telephone. Regularly positions self to maintain office area and items needed to complete daily tasks. Regularly communicates information and ideas so others will understand. Must be able to exchange accurate information in these situations. Occasionally moves/transports up to 10 pounds. Work Environment: Performance of the essential duties of this job requires: Frequent work near moving mechanical parts. Occasional exposure to fumes or airborne particles Occasional exposure to toxic or caustic chemicals Occasional exposure to outdoor weather conditions The work environment is moderately noisy (examples: business office with computers and printers, heavy trucks, moving equipment and traffic). Minimum Requirements VIII. Qualifications Education and Experience: The required knowledge, skill, and abilities to satisfactorily perform job duties are normally acquired through obtaining a Bachelor's degree (B. A.) in business management, public administration, environmental management, or related discipline from a four-year College or university, plus six to eight years of solid waste management experience. Required Certifications/Licenses: Solid Waste Association of America (SWANA) certification within 1 year of employment approved by the Director. Tennessee driver's license within six (6) months.

Associate Director, Nurse Marketing

Legend Biotech Franklin Township, New Jersey

Company Information Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell and natural killer (NK) cell-based immunotherapy. Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel) in 2017. Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma. Legend Biotech is seeking an Associate Director, Nurse Marketing as part of the Marketing team based in Somerset, NJ . Role Overview Legend Biotech is seeking an Associate Director, Nurse Marketing, to lead a wide range of nurse- and patient-focused marketing activities to drive the successful US commercialization and potential future indication launch of CARVYKTI. These activities include leading the development and execution of nurse and patient marketing strategy and multi-channel tactics, customer engagement, congress planning, clinical educator team engagement, and budget management—all while partnering closely with cross-functional and cross-collaboration colleagues to support a successful launch. Crucial to this role is the ability to work closely with all internal staff and external collaborators, anticipate needs, excel in a fast-paced environment, and work well under pressure while remaining flexible. The Associate Director must have a proactive, efficient, highly collaborative and problem-solving approach to a high volume of tasks. Responsibilities include ensuring confidentiality of information and sensitive documents by following operational procedures, exercising sound judgment, and helping to create and maintain a favorable image for Legend Biotech. The successful candidate will be a self-starter who is personable, exceedingly well-organized, detail oriented, able to prioritize and quickly understand and process requests, dedicated to handling all duties in a professional, helpful manner while meeting time-sensitive deadlines. In addition, excellent computer skills, excellent communication skills, and the ability to exercise diplomacy, tact, and sensitivity are key characteristics. Prior marketing experience in a pharma/biotech environment, especially experience supporting a commercial launch, is preferred. Key Responsibilities Co-lead, with Johnson & Johnson collaboration counterparts, US nurse and patient-focused marketing strategy and tactics to support commercialization and a successful potential future indication launch Lead creation, drive execution, and manage day-to-day activities around key US nurse and patient-focused marketing initiatives, including liaising with clinical educator team. Lead customer engagement and congress initiatives in support of nurse and patient-focused marketing initiatives. Assist in the development and execution of nurse focused advisory boards, to gain insights. Lead the development and execution of non-branded and branded digital and non-personal promotion initiatives. Contribute to content development for field force training and national meetings. Maintain internal systems to support marketing project initiation, milestone tracking, budget reconciliation, and project completion. Coordinate, consolidate, and apply feedback from various Medical, Legal and Regulatory committee meetings associated with the review and approval of marketing materials/assets. Support critical market insights, market research, and business intelligence initiatives to support US launch; liaise with market insights colleagues to provide input into and feedback on such initiatives. Assist in budgets and reconciliation while working closely with finance personnel to ensure compliance with financial processes. Establish and maintain effective working relationships with company executives, staff, the public and others encountered in the course of work. Requirements A college degree; advanced degree preferred. Minimum 8-10 years of experience within pharmaceutical/biotech US marketing, performing duties similar to those described above. Knowledge of business communication and ability to independently compose routine correspondence and reports. Strong verbal and written communication skills. Demonstrated proficiency with the most current computer operating systems, Microsoft Office (particularly Outlook, Word, Excel, and PowerPoint), SharePoint, Adobe Acrobat Professional, Concur, Veeva and other PC-based applications. Excellent interpersonal skills and advocate for diversity and inclusion Demonstrated ability to work well under pressure and with frequent interruptions; must have effective time management skills and the ability to multitask. Ability to work independently and as part of a team. Excellent organizational skills and the ability to anticipate needs, exercise good judgment, work independently, and meet strict deadlines. Legend Biotech is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Legend’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. Legend Biotech maintains a drug-free workplace. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance Matched 401K Flexible Spending Account Health Savings Account AD&D Insurance Short-Term Disability Long-Term Disability Paid Maternity Leave Paid Paternity Leave Pet Insurance Critical Illness Insurance Hospital Indemnity Insurance Accident Insurance Legal Insurance Commuter Benefits Employee Assistance Program

Assistant Director, Business Program Lead for Pega Transformation - Remote

Northwestern Mutual Careers Franklin, Wisconsin

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Summary: In 2024, we embarked on an exciting technology transformation journey. We are seeking an exceptional Assistant Director, Business Program Lead for Pega, to help us optimize the Pega platform and accelerate our transformation initiatives. As a pivotal member of our dynamic team of Program and Project Managers, the ideal candidate will be responsible for delivering and enabling technology transformation projects by effectively managing business resourcing. Our team sits within the business unit and is accountable for delivering projects on time and on budget while working directly with Product Management and Engineering teams. The ideal candidate will be instrumental in fostering a holistic employee experience, engaging stakeholders across the enterprise, and aligning cross-functional teams. Their technical acumen, particularly with Pega, and ability to quantify impacts will be critical. We are looking for a leader who can transform complex business challenges into strategic solutions that drive our goals forward: Leadership: Independently lead large, complex, and multi-faceted programs or portfolios. Manage scope, risk, business value, schedule, and budget. Program Development: Define, maintain, and revise program objectives and deliverables. Create a unified plan to meet program goals. Team Building: Build and motivate team members to take positive action and accountability for their work. Resolve issues and conflicts within the team at a portfolio/program level. Clarity & Solutions: Drive clarity on program objectives, priorities, and measures. Develop unique solutions to complex problems while ensuring alignment with organizational objectives. Identify, assess, and mitigate program risks and remove obstacles. Stakeholder Relationship: Develop strong relationships with business leaders up, down and across the organization to manage expectations and implementation timelines. Inter-dependencies: Facilitate connections across teams and workstreams to identify and manage interdependencies. Metrics and Data Utilization: Gather and deliver metrics required by the program. Use data to highlight successes and challenges, driving insights and action plans to adjust and pursue program goals. Technical & Business Acumen: Apply extensive knowledge in program management, industry trends, and company products to incorporate insights into program objectives. Pega Customer Service Technology Implementation : You’ll be integrating multiple systems to build a unified experience for the employee and leveraging advanced tools—like AI and omnichannel capabilities—to create a next-generation customer service experience. Building service experiences that can be used by the clients, field and employees Complex Analysis: Conduct complex analyses to define program deliverables and address business needs. P rogram and Project Risk Management : Proficiently identify, assess, and manage program and project risks. Develop and implement risk mitigation strategies to ensure successful program outcomes. Critical Competencies: Employee Experience: Focus on delivering a holistic employee experience throughout the programs. Stakeholder Management: Ability to engage and manage stakeholders across the enterprise effectively. Technical Acumen: Strong understanding and experience with the Pega platform. Cross-functional Alignment: Skill in aligning and coordinating cross-functional teams. Impact Quantification: Ability to quantify impacts and use data to drive insights and strategic action. Qualifications: Educational Background: Bachelor’s Degree in Business, Project Management, or related field preferred or significant directly-related work experience beyond the minimum required. Experience: Minimum 7 years in related roles with diverse project or program management experience, including analysis, design, documentation, and project management. Autonomy: Ability to work independently to scope, plan, and manage cross-department or multi-department programs. Leadership Skills: Demonstrated ability to lead and manage large, complex assignments with enterprise-wide impact. Prioritization & Multitasking: Ability to prioritize work, handle multiple tasks simultaneously, work under pressure, and meet tight deadlines. Communication Skills: Excellent written and oral communication skills to engage with internal and external executive stakeholders. Initiative & Motivation: High degree of personal initiative and motivation. Certifications: Project Management emphasis degree or PMI certification preferred. Lifecycle Expertise: Experience with project methodology through all project lifecycle phases. We look forward to your unique contributions to our transformative journey! #LI-Remote Compensation Range: Pay Range - Start: $90,930.00 Pay Range - End: $168,870.00 Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please c lick here for additional information relating to location-based pay structures. Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now! We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law. If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits. FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:General, Location:Franklin, WI-53132

Assistant Director, Radiation and Laser Safety and University Radiation Safety Officer

Vanderbilt University Careers Franklin, Tennessee

LCL Director - Americas

Freight Appointments Franklin, Tennessee

Overview: An exciting opportunity for a Director of LCL at a leading freight forwarder. This role involves leading the growth and strategic development of LCL services across the Americas, and can be based out of any of: Franklin Square, NY Edison, NJ Philadelphia, PA Miami, FL Houston, TX Chicago, IL Los Angeles, CA Key Responsibilities: Develop and execute a growth strategy for LCL services, focusing on sales, operations, pricing, and marketing. Expand into new markets in North America and Latin America. Establish consolidation hubs in the USA for optimized operations. Lead business development, procurement, and maintain operational excellence. Qualifications: 10+ years in LCL sales, operations, and management. Expert knowledge of the North American LCL market. Strong commercial acumen and strategic thinking. Excellent leadership and communication skills. Fluency in English; Spanish or Portuguese advantageous. Benefits: Health benefits, 401k match, parental leave, and more. Career development, mentorship, and various employee perks. Hybrid Working Schedule

Director, Associate General Counsel

Servpro Industries Inc Franklin, TN

What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development programJob SummaryReporting to the Chief Legal Officer, the Director, Associate General Counsel will assist in managing a variety of general corporate legal and risk management tasks with an emphasis on franchise law and major client national account program contract negotiations (insurance carrier national accounts, commercial accounts and governmental accounts). In addition, this position will assist in monitoring and assuring compliance with franchise registration and disclosure laws in the U.S. and Canada and will support the franchise sales and development team to ensure franchise sales compliance. Other duties include enforcing existing contracts, supervising franchise breaches, terminations, and collections.This position will also provide a wide variety of legal services and support and partner with other attorneys and support staff in the legal department.You will Manage and perform client national account program contract review, negotiations and drafting. Primarily insurance carrier national accounts, commercial accounts and governmental account contracts, as well as major corporate contracts. Ensure franchise registrations are updated and filed in a timely manner with each respective state requiring disclosure. Confirm compliance with FDD requirements adhered to and updated FDD prepared and ready for distribution by March 31st of each year. Verify in-house materials and training explaining franchise disclosure laws, requirements and changes thereto are kept current on an on-going basis. Validate compliance with franchise legal and regulatory matters, including state relationship laws. Ensure compliance with all disclosure and timing requirements. Monitor licensing of new franchises and franchise license agreement changes. Assist in preparation of franchise documents, working with the franchise development division and legal department personnel. Draft and/or review all other agreements and legal documents, as required, or requested.You have Law degree and license in the State of Tennessee or covered under current state license reciprocity. Ability to read, write, and speak the English language proficiently. Minimum of five years franchise law experience with a law firm or in-house legal department. Experience preparing franchise disclosure documents, state registrations and renewals, modifying franchise documents, developing agreements and vendor/ supplier agreements, enforcement of system standards, defaults and terminations, as well as traditional and alternative dispute resolution. Experience with negotiations of national accounts contracts with large commercial or insurance carrier parties.About SERVPROFor more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Director of Laboratory Operations

Ascension Franklin, WI

**Details** + **Department:** Laboratory + **Schedule:** M-F, Full Time Days | Salaried + **Location:** Glendale, Wisconsin, with travel to all Ascension WI hospitals **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._ **Responsibilities** Direct the development and implementation of policies, procedures and strategies for a laboratory. + Direct and establish policies, procedures and protocols. + Manag financial operations of the lab including expense and revenue analysis, evaluation of labservices and development activities. + Plan, organize and direct all activities related to staffing which may include hiring, orienting,evaluating, disciplinary actions and continuing education initiatives. + Determine and justify needs for equipment purchases, adhere to policies regarding equipmentpurchases, monitor equipment installations and oversee proper working order of equipment. + Responsible for monitoring quality of lab, including test performance, turn around time, andaccreditation compliance. + Actively participate in laboratory quality and safety programs. **Requirements** Licensure / Certification / Registration: + Cytotechnologist credentialed from the American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred. + Histotechnologist credentialed from the American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred. + Medical Technologist (ASCP) credentialed from the American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred. + Medical Lab Scientist (ASCP) credentialed from the American Society for Clinical Pathology Board ofCertification (ASCP-BOC) preferred. + Medical Tech credentialed from the American Board of Bioanalysis (AAB) preferred. + Medical Tech credentialed from the American Medical Technologists (AMT) preferred. Education: + Bachelors degree in medical technology, medical laboratory scientist, human sciences or educationqualifications as stated per CLIA requirements. Work Experience: + 5 years of experience required. + 10 years of experience preferred. + 2 years of leadership or management experience required. + 5 years of leadership or management experience preferred. **Additional Preferences** Laboratory operations and regulatory experience preferred. Ideal candidate will be traveling to a variety of Ascension Wisconsin hospitals on a monthly basis. **Why Join Our Team** Ascension Wisconsin has been providing rewarding careers to healthcare professionals since 1848. Operating 17 hospital campuses and over 100 related healthcare facilities from Racine to Appleton, you will find opportunities that allow you to create a career path you love, all while delivering compassionate, personalized care to the communities we serve. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. **Equal Employment Opportunity Employer** Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. **This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.**

Gymnastics & Dance Director

Hockomock Area YMCA Franklin, MA

Description The Bernon Family Branch of the Hockmock Area YMCA is hiring a Gymnastics & Dance Director to provide quality gymnastics programming experiences to youth gymnasts. The Director will oversee and be accountable for program growth, staffing, and instructor management. They will be responsible for the overall progression and development of youth participants in recreational classes, member benefit activities such as open gym time and birthday parties, and Gymnastics Summer Camp. The Gymnastics & Dance Director manages schedules, provides regular and effective communication with staff, participants, and caretakers, delivers high-quality coaching and skill development, supports the transition of non-competitive program participants to Team level, and onboards and trains staff. Essential Functions Ensures the positive and consistent execution of instructional, wellness, and relationship goals of our gymnastic programming in accordance with strategic and operating plans Leads the planning and implementation of Gymnastics events and activities Coordinates use of facilities for program activities and events, ensuring proper cleanliness, maintenance, and security Compiles program statistics Monitors and evaluates the effectiveness of and participation in gymnastics programs, and implements strategies to improve overall success of programming Communicates effectively and builds positive relationships with YMCA members, program participants, and families through daily interactions, responding to all member and community inquiries and issues in a timely manner Directs and supervises program activities to meet YMCA objectives Recruits, hires, trains, develops, schedules, and directs staff and volunteers as needed Reviews and evaluates staff performance Develops strategies to motivate staff and achieve goals Understands and monitors program budget to meet fiscal objectives Assists in the marketing and distribution of program information and schedules, organizing and scheduling program registrations as needed Develops and maintains collaborative relationships with community organizations Requirements Prior experience coaching and/or instructing gymnasts Progressive experience managing staff Optimistic team-oriented attitude Ability to connect with youth and staff of all ages by inspiring and motivating them to achieve success Ability to work a flexible schedule, as needed Ability to perform the physical skills necessary for participation in leading gymnastics programs Ability to safely spot gymnastics skills through level 10 CPR and First Aid Certifications within 30 days of hire

Posted 10 hours ago

PRODUCER/DIRECTOR - POWERNATION STUDIOS

Gray Television Franklin, TN

About Gray Media: Gray Media is a leading media company that owns and operates high-quality stations in 113 television markets that collectively reach 36 percent of US television households. We constantly strive for excellence. Through upgrading to the latest technology and seeking new ways to stay on top in our markets, we focus on training and development of the best and brightest employees in the business. About PowerNation Studios: PowerNation Studios is a full-service marketing and media company specializing in automotive enthusiast content in Franklin, TN. PowerNation Studios produces America's #1 automotive how-to television franchise PowerNation, currently producing popular shows; Engine Power, Music City Trucks, and Detroit Muscle. PowerNation Studios' "PowerNation" reaches millions of enthusiasts each week by broadcasting on local Gray affiliate TV stations, and digital distribution of the PowerNation channel, available for free on all major OTT platforms and is supported by over 6.8 million social followers. PowerNation Studios is a wholly-owned subsidiary of Gray Media. For more information, visit www.gray.tv. Job Summary/Description: PowerNation Studios is searching for a Producer/Director who is a great storyteller and strong team leader to direct our hosts and videographers and produce high-quality automotive programs. Time management is essential. Our next Producer/Director will manage daily activities to hit long-term deadlines, plan projects, prepare scripts, edit rough cuts, and assist with the selection of project vehicles. Join America's #1 automotive how-to television franchise as our next Producer/Director. Work with some of the best automotive talent in the industry; producing and directing a weekly national TV show. PowerNation averages 1.2 million views per episode through broadcast, streaming, and YouTube and has a social following of 6.8 million. We're looking for someone with a creative approach to each show who will direct both in the studio and out in the field. You will offline edit each show using Premiere Pro and will also be expected to collaborate with sales and sponsors to meet mutual goals and shared success. Please note - primary job duties and responsibilities include, but are not limited to the information listed above Qualifications/Requirements: •Minimum 5 years of directing, producing, writing, and editing experience •Excellent storytelling skills are a must •Must be a self-starter and team leader with good communication skills •College/Technical school degree in TV/Media •Proficient in Adobe Premier Pro •Proficient in Microsoft Excel and Word •Automotive knowledge preferred •Some travel required If you feel you're qualified and want to work with a great group of people go to https://gray.tv/careers#currentopenings, you may type in the job title, station call letters, or click on "apply now" , upload your resume, cover letter, and references (Current employees who are interested in this position can apply through the Gray-TV UltiPro self-service portal ) POWERNATION-TV/Gray Media. is a drug-free company Additional Info: Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray's employees to perform their job duties may result in discipline up to and including discharge. Gray Media encourages all new employees to be fully vaccinated against the coronavirus virus before the first workday.

Posted 10 hours ago

Chick-Fil-A Kitchen Director

Chick-fil-A Franklin, TN

Description At Chick-Fil-A South Franklin/Berry Farms you can find a creative environment that is always looking to push the envelope of innovation. Inside of leadership, you will have a library of tools and resources to set each individual up for success. Our culture is focused on growing the business, growing the people, and growing the community. Your work will do more than just serving people food, this is a place where we actively partner with non-profit organizations and push for a greater purpose. Come work in a place where you will find out more about yourself such as your working strengths, weaknesses, and your identity inside of a working environment. The Kitchen Director will oversee and coordinate kitchen-orientated strategies and put ideas into action that drive the store towards our vision. Guides the leadership to push towards that vision which accounts for food safety, speed and quality. The Kitchen Director will be set up for success by undergoing a detailed training process that will allow them to have working knowledge as well as subjects such as communication, coaching, and conflict resolution. Continuous development of leadership. To teach, train, and delegate tasks to managers and team leaders. - Continuous assessment of all systems and procedures to ensure we are as accurate, productive and safe with our work as we can be. Quickly resolve any issues with operation to where it doesn't happen in the future. - Keep Food Cost, Labor, Inventory Expenses within budgets and goals. - Characteristics: Drive, Ownership, Self-motivated, High-energy, Servant's Mentality, Follow-through. - Properly resolve concerns brought to our attention through CFA CARES and reports. - To establish and keep a friendly work environment; not to let others get out of control with their actions or words. Company Information In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

Certified Nursing Assistant (CNA)

Cedar Creek of Franklin Franklin, 46131

Cedarhurst, a regional healthcare provider and true friend of older adults, seeks a service-minded, career-oriented individual to join our team as a Certified Nurse’s Assistant (CNA) at our Cedar Creek of Franklin community. We are currently offering part-time and full-time positions. This position will work 12 hour shifts from 7:00 am - 7:00 pm. As a Certified Nursing Assistant, you will assist and provide direction to residents with personal care needs which enable the resident to maintain good personal hygiene, to carry out activities of daily living, to maintain good health, and to participate in the activities of the community. As a Certified Nursing Assistant (CNA) you will impact the lives of our residents by – Assisting and providing direction to residents regarding their personal care needs, which include but are not limited to, grooming, hygiene, dressing, nutrition, etc. Answering signal lights, bells, or intercom system to determine residents needs using a proactive approach. Taking and recording temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output, as directed. Transporting residents or assisting residents with walking along with turning or repositioning residents alone or with assistance. Changing bed linens, runs errands, directs visitors, and answers telephone. Assisting with laundry and housekeeping duties. Assisting residents to and from dining room as needed and assists with meals. Encouraging and assisting residents to participate in activities. Listening and understanding of the problems of residents and reports observations immediately to the care team as needed. Promoting the physical, personal, and emotional wellbeing of each resident and striving to maintain the ultimate goal, which is to return the resident to their maximum level of self-care and independence, when possible. Understanding the residents’ Advance Directives and following their wishes. Ensuring effective communication is being utilized by community staff with the residents’ families concerning residents’ care, encompassing their physical, personal, and emotional wellbeing. Working well with others and taking direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand/move, communicate, and identify written information. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl and lift and/or move up to 50 pounds independently; occasionally lift and/or move up to 200 pounds with assistance. Other duties as assigned. To become a Certified Nursing Assistant (CNA), you will need – High School Diploma or equivalent preferred. Completion of an accredited CNA program preferred. One year of experience as a certified nursing assistant preferred. CPR or BLS certification preferred. Be able to demonstrate proficiency in Internet browsers (e.g., Explorer, Chrome, and Fire Fox), Microsoft Office programs including Outlook, Excel, Word and Publisher, electronic health records (EHR) systems, and any HR related systems if applicable. Dependable and able to meet scheduling requirements with no restrictions. Must possess a general knowledge of laws and restrictions regarding senior living care, as well as a solid understanding of opportunities and limits of other levels of care within senior living. When considering a career with Cedarhurst , please understand that – Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful and Approachable – and in every way a real, true friend of those we serve. To be a Cedarhurst team member means you’re devoted to doing The Friend’s Work: In your every effort, you reassure, energize, and inspire older adults in Cedarhurst. Cedarhurst believes that its team is its greatest asset. For this reason, we provide our team members with extensive training as well as personal and career development opportunities. Cedarhurst believes in promoting from within. We seek team members who wish to grow with us. Cedarhurst offers a competitive benefits package including medical insurance coverage, life insurance, long-term disability coverage and a 401(k) Plan with company match (after 1 year of service). Cedarhurst considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment are conditioned on completing and passing a background and drug test, participating in testing requirements (such as TB) and using designated PPE when required. We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Licensed Practical Nurse (LPN) ***Competitive Benefits***

DRIFT Services Franklin, 37064

***$3,000 Sign-On Bonus Available*** Pay Rate: $28 - $32 / hour At DRIFT , we work with healthcare companies across the United States to help recruit for frontline staff positions. By applying with us, you'll work with one of our Recruitment Pros to help you land your next dream role. Please note: we recruit for direct hire positions and are not an agency. Job Duties: The Licensed Practical Nurse (LPN) is responsible for providing quality care to the residents. Delivers direct care by taking vitals, administering medication, and reporting directly to the RN or Doctor on resident status. Always maintains patient comfort and safety. Benefits: Medical Dental Vision Life Insurance Shift Differential PTO Employee Referral Bonus Requirements: Proof of valid LPN license in good standing from the State Of Tennessee Must be authorized to work in the US Location: 200 Strahl St, Franklin TN 37064 Job Types: FULL TIME, PART TIME