Jobs for Member Services Associate

Managing Director, Member Services

Managing Director, Member Services About the Company Mission-led organization advancing professional local government management programs Industry Non-profit Organization Management Type Non Profit Founded 1914 Employees 51-200 Categories Communities Government Non Profit Business Associations Advocacy Group Commerce Consulting & Professional Services Non-Profit & Philanthropy Government-Related Organizations Membership Organizations Municipality Organizations Organizations Specialties ethics public health & safety consulting career development performance measurement professional management sustainability community engagement international development local government management local government career coaching local government advocacy public policy and career services About the Role The Company is seeking a Managing Director for Member Services to lead the development and implementation of strategies that enhance the value and benefits of membership. The successful candidate will be responsible for the growth and retention of members, with a focus on both national and international segments. This executive-level position requires a self-motivated leader with a Master's degree in a relevant field and at least 8 years of progressive leadership experience, preferably in association management or local government. The role involves overseeing a professional staff, managing a budget, and ensuring the delivery of high-quality member services, including career advancement, ethics programs, and relationship management. The Managing Director will also be a key member of the Leadership Team, participating in strategic planning and supporting the CEO in the organization's mission.Key responsibilities for the Managing Director include evaluating and implementing opportunities to strengthen member services, building and maintaining strong relationships with members and stakeholders, and using data-driven approaches to continuously improve membership and engagement. The ideal candidate will have exceptional business acumen, be an expert in strategic project management, and possess strong analytical and problem-solving abilities. They should be a visionary leader with a commitment to diversity, equity, and inclusion, and the ability to model servant leadership. The role also involves providing technical advice on local government policies, representing the organization's position on ethical issues, and leading the development of partnerships with other organizations in the field. Strong communication skills, both verbal and written, are essential, as is the ability to work with a diverse range of audiences. Hiring Manager Title CEO/Executive Director Travel Percent Less than 10% Functions General Management Business Development Strategy

Dynamic Environment

Guest Services Associate

ZMC Hotels Columbus, OH

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic "customer service" smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Opportunities for upward mobility and growth within the company

High salary

Guest Services Associate

Four Points Colombus-Polaris Columbus, OH

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees. Paid time off and 401(k) for full-time employees. All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels. Regular opportunities for bonuses. $250 referral bonus for you and a referred associate. DailyPay: access to your already earned wages before payday. Opportunities for upward mobility and growth within the company. #J-18808-Ljbffr

Debit Card Services Associate - Card Services

WesBanco Columbus, OH

SUMMARY: Perform various operational support duties relating to the WesBanco debit card, Reg E and other card related functions. Performs a variety of routine daily tasks; reviews reports; performs account reconciliation duties; provides assistance via telephone or email in response to customer or banking center inquiry; processes data entry information through various task related electronic systems; and performs other clerical duties as assigned. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. Excellent presentation skills and the development of related materials. Must have good analytical and problem-solving skills. Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations. Ability to multitask and work under pressure. Ability to handle a variety of projects simultaneously. Ability to effectively interact across all levels of the organization, including branch network and other operations departments. Strong organizational and prioritization skills. Strong time management skills. Team player with a positive outlook. Willingness to respond to emergencies. Ability to work independently. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides customer service via phone, mail, and email. Works in queue based environment and handles the tasks as received. Reviews and processes debit card requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems. Performs transactions within associated compliance and Reg E requirements. Ability to analyze transactional risk and reasonableness in accordance with bank guidelines. May from time to time be assigned other job duties and or responsibilities with or without prior notice. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be detail oriented and have good organizational skills. Ability to communicate effectively with customers or employees in writing, in person, or via telephone. Must have professional demeanor in interpersonal relations, work ethic and attitude. Ability to handle workload pressure and deadlines. Ability to maintain confidentiality. Ability to use a personal computer with knowledge/ability to learn Microsoft Office products, including Word and Excel and internet. Ability to learn electronic banking systems. Ability to type with speed and accuracy. Qualifications: High school diploma or general education degree (GED). Customer Service and related clerical experience desired. Minimum of one year of experience in an electronic banking and or deposit operations department preferred. #J-18808-Ljbffr

Managed Services - Service Desk Success - Senior Associate

PwC Columbus, OH

Specialty/Competency: Managed Services Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 40% At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in cloud and network architecture at PwC will focus on designing and implementing efficient and secure solutions for clients. You will be leveraging cutting-edge technologies to optimise infrastructure and enhance connectivity. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Integration and Platform Architecture team you manage cloud operations and infrastructure services, delivering client solutions effectively. As a Senior Associate, you analyze complex problems, mentor others, and maintain top standards while building meaningful client connections and navigating ambiguity. You leverage your technical knowledge in cloud computing and infrastructure technology to address client needs, manage project lifecycles, and provide specialized knowledge in specific technology domains. Responsibilities Oversee cloud operations and infrastructure services to deliver top client solutions Analyze intricate challenges and develop strategic solutions Mentor team members to enhance their technical skills and knowledge Build and maintain enduring client relationships through clear communication Utilize technical proficiency in cloud computing to address client requirements Manage project lifecycles from inception to completion Provide specialized insights in specific technology domains Navigate complex situations with adaptability and foresight What You Must Have Bachelor's Degree 3 years of experience In lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required What Sets You Apart Overseeing support ticketing queues and resolving tickets Leading client status meetings and providing recommendations Handling client relationships and enabling successful communication Offering subject matter knowledge in specific technology domains Directing process redesign efforts for project opportunities Leading technical and test teams for functionality implementation Arranging change activities and providing user training Managing project lifecycle for timely delivery Demonstrating communication skills bridging technology and business Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $58,000 - $161,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Client Services Associate

Manning & Napier Columbus, OH

Summary As a Client Service Associate, you will work in collaboration with the external and internal Distribution team, Intermediary Distribution Group Associates, Institutional Associates and Relationship Managers in order to coordinate and service support all aspects of the client, Personal Financial Advisor (PFA), and Consultant relationship. Responsibilities Develop comprehensive knowledge of all investment solutions available and serviced through Manning & Napier Develop a comprehensive knowledge of custody services and processes for all types of accounts Coordinate and monitor account openings, asset transfers and account closing processes and documentation. Oversee the preparation and accuracy of client reports including year-end summaries, 1099 reporting, performance reports, client statements, and ad hoc requests Prepare and coordinate client reviews for meetings and mailings Participate in problem solving and troubleshooting of client, PFA, and Distribution team issues and inquiries Critical review of incoming correspondence (i.e., trading directives and actionable items) and ensuring these items are properly routed for timely processing and approved accordingly Assist with client portal support phone queue Escalation of problems or issues to management as appropriate Participate in prospecting initiatives and campaigns as appropriate Provide back-up coverage and support to other members of the team Assist with training new team members on practice and procedure, and mentoring new Client Service Associates Other projects as assigned Qualifications Bachelor’s degree One year of investment industry experience preferred Series 7 and 66 or equivalent to be obtained within 12 months of start date Prior direct client relationship experience preferred Work independently with strong prioritization and organization skills Excellent verbal and written communication skills Comfort in dealing with numbers/mathematics Compensation: Expected hourly rate between $25 - $28.21 per hour

Member Services Representative

Ohio State University Columbus, OH

Member Services, Member Service, Representative, Retail, Education

High salary

Overnight Member Services Representative

Crunch Fitness Columbus, GA

Description The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position Requirements Expectations Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Always maintain professional disposition Sell retail products Schedule member services: tanning, hydro-massage, etc. Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Team Member Handbook Requirements Obtain or maintain a valid Child/Infant CPR Certification Experience working with children Certifications, as local/state laws require Physical Requirements Lift 10 lbs. on occasion Stand, bend and squat with frequency Climb and hang decorations when needed Employment Eligibility All applicants must possess a high school diploma or equivalent (e.g., GED). This requirement is in place to ensure that all employees have the basic level of education necessary to perform the duties of their roles effectively. To be eligible for employment at Fitness Ventures LLC applicants must be at least 18 years of age. This policy ensures compliance with applicable laws and helps maintain a safe and productive work environment. All applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment. If an applicant's eligibility changes at any time, the applicant must notify Fitness Ventures LLC immediately. Applicants must also provide proof of eligibility to work in the U.S. including the required documentation for e-Verification. Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law. Full-Time/Part-Time Part-Time Location Columbus 36 About the Organization Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club-and a warm friendly environment that is hard to find in the majority of fitness clubs in North America. The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th,1989. Much has changed from those early days -but the one thing that has remained in tact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy. This position is currently accepting applications.

Customer Service Associate I (Hybrid)

Cass Information Systems Columbus, OH

The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction. ** Schedule: Monday - Friday with a flexible start time between 7:30am - 9:00am PRINCIPAL RESPONSIBILITIES AND DUTIES: Independently analyzes issues and processes, and clearly communicates, both verbally and in writing, to routine questions, processing issues, and requests according to company defined procedures/standards. Researches and analyzes payment history and recognizes when to contact vendors or customers to resolve exceptions and make payment decisions in a timely manner for all clients. Acts as a positive representative of the company, both internally and externally, making customers and their needs the primary focus of one's actions by helping to develop customer relationships. Keeps management informed of significant issues that may require additional attention, or may threaten the account relationship, on a timely basis. Suggests changes and/or enhancements to existing procedures to improve service to clients and internal processes. Works independently and with other internal departments to coordinate file maintenance and client validation file/database updates. Seeks guidance from the appropriate resource on significant non-routine issues. Documents and reports on errors made by all other Utility departments. Works overtime as needed. Other duties as assigned. Training is onsite Monday-Friday from 8:30am-4:00pm for approximately 90 days. SKILLS/ABILITIES AND MINIMUM REQUIREMENTS: Good interpersonal skills that will maximize client responsiveness and facilitate development of a solid working relationship with both utility clients and other staff members. Strong organizational skills with the ability to handle multiple tasks simultaneously. Working knowledge of office equipment such as fax machine, copy machine, and telephone. Proficient in Microsoft Office. Good problem-solving skills and attention to details. College-level course work in a general or business administration area or equivalent experience. Minimum 6 months customer service experience in a general business environment or equivalent experience.

service team member

Michaels Stores Columbus, MS

Store - COLUMBUS, MS Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

service team member

Michael's Inc Columbus, MS

Michaels - 2051 US Hwy 45 N [Retail Associate / Cashier] As a Team Member at Michaels, you'll: Help customers shop the store and find what they're looking for; Provide a fast and friendly check out experience; Acknowledge customers, help locate product and provide solutions; Execute a well merchandised and in stock store; Deliver friendly customer service; Maintain store recovery standards...Hiring Immediately >>

Guest Service Team Member

Wingstop Columbus, IN

Wingstop - 2255 W Jonathan Moore Pike - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting them, answering the phone, taking and delivering orders...Hiring Fast >>

Guest Service Team Member

Wingstop Columbus, GA

Wingstop - 3201 Macon Rd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting them, answering the phone, taking and delivering orders...Hiring Fast >>

Work Life Balance

Customer Service Associate

American Signature Furniture Columbus, OH

Description At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations. Some of the functions the Customer Service Associate will perform: Embodies our values: Adventure Guides, Serve Others and Own It Assists in fostering an energetic and positive working environment Frequently communicates with customers via phone Partners with all team members to create an easy transaction and great in home delivery service Develops strong relationships with customers who shop with us in-store and online Listens to the customers' needs and presents possible options Requirements The Ideal Candidate will have, among other skills and abilities: High school diploma or general education degree (GED); or equivalent combination of education and experience Ability to read, write and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers and team members Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Demonstrated ability to handle customer calls displaying good phone skills Track record of serving others and putting team goals first Owners mindset; takes ownership over everything within scope of responsibility Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job Proactive approach; identifies and solves problems Adaptability; flexible to shifting priorities and a changing environment Desire to continuously improve If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

High salary

Customer Service Associate

Brand Executives Inc Columbus, OH

Job Description Job Description We are hiring a Customer Service Representative in Columbus, OH. The Customer Service Representative is primarily tasked with the essential function of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency, respect, and professionalism.Customer Service Representative Qualifications:Superior verbal & written communication skill-setsWork with a sense of urgency; demonstrate timely and thoroughly executionUpbeat & outgoing mindset with positive energyInteracts successfully with individuals and also teamsMaintains fruitful customer connectionsPrior customer service or sales experienceInteracts successfully along with all amounts of management as well as staff membersAbility to work effectively independently and within a team to perform all tasks as assignedHigh school diploma or equivalent1 year prior sales coordination or customer support experienceSAP experience is a plusFlexible with an ability to handle multiple tasks when priorities shiftCustomer Service Representative Tasks & Duties:Provide professional, timely and accurate responses to requests made via phone calls, customer service window and emailEnter, track, monitor and coordinate customer materials.Complete sales transactions and new account registrationsManage time with customer efficiently and effectivelyProvide timely communication, leadership, and continuous feedback towards process improvement.Specific customer purchase order processingAnalyze customer needs and provide appropriate solutionsHandle customer inquiries, complaints, and escalations in a professional mannerMaintain accurate and detailed records of customer interactionsCustomer Service Benefits:Flexible scheduling and competitive compensationFull time staff earn paid time off as well as paid holidays and paid training opportunitiesHybrid-remote work optionsApplication process: Please submit a resumé to apply.The Employer retains the right to change or assign other duties to this position. Essential functions and responsibilities may be subject to change in order to meet operational needs. We are in an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status.

Customer Service Associate

Elevated Facility Services Columbus, OH

Elevated is the fastest growing independent elevator services provider in the nation. We bring together the industry's finest technicians to serve our customers in 58 markets across 22 states. Each office within Elevated has local operations and staff dedicated to providing a superior standard of service, and now benefits also from a world-class corporate infrastructure, state-of-the-art facilities, and superior training and support for our workforce. Summary Under limited supervision of the Regional VP and/or General Manager, performs various office support, sales, and customer service related tasks according to standard operating procedures. The Customer Service Associate is a direct report to the Regional VP and/or General Manager, but has responsibilities to support other office personnel including, but not limited to Service Managers, Business Development Managers, and Technicians. Duties and Responsibilities Consistently represents the company and its services in a positive manner while taking calls from customers, dispatching as necessary and possible giving resolution to the caller's request. Effectively keep customer accounts updated which also includes extra service billing, collections and cancellation prevention. Responsible for contract bookings (repair, modernization, and maintenance) Upgrade non-maintenance customers to maintenance contracts. Proactively seek to sell company services to existing and new customers. Recommend repair sales from customer inquiries/ time ticket review/ technicians recommendation/inspections to customers based on local office policy. Dispatch service employees to customers sites. Partner with Service Manager(s) to schedule site inspections. Actively participate in Safety Meetings. Support Safety Directory with recordkeeping and training as necessary. Complies with the rules of operation, procedures and policy when using company computers. Receives, opens, screens and routes daily mail to appropriate office. Organizes and maintains the local branch for the company which includes keeping the office neat, filing, and ordering supplies when needed. Perform other related duties incidental to the work described herein. This is not intended to be an exhaustive list of all responsibilities and duties required. The general purpose of the Customer Service Associate's job is to keep the office running in a smooth and orderly fashion. By having the office running smoothly, time will be freed up for the Regional VP, General Manager and the Support Staff to gain more business, support the field with technical support, and improve general safety for our Technicians. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Customer Service Associate

PGA TOUR Superstore Columbus, OH

Golf's Happy Place! Starting at $15 an hour. At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis. Because living our Core Values is at the forefront of what we do, we PUT PEOPLE FIRST by investing in our associates that take care of our Customers! Day 1 Eligibility: Medical, Dental, Vision Benefits (Full Time Associates only) 100% of PGA, LPGA or USGTF annual dues reimbursed Work-Family Balance / NO LATE NIGHTS 25% Associate Discount Committed to serving our communities - Matching Gift Program & The First Tee Career Growth! Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience to every customer. Customer Service Representative must be knowledgeable about all retail store programs and promotions and follow all related operational processes. Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder, and lift a 30 lb. box overhead. Flexibility to work a varied retail schedule: nights, weekends, and holidays depending on business needs. GED or high school diploma. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis. PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination. An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.

Floating Member Service Representative

Pathwayscu Columbus, OH

Job Responsibilities Provide prompt, efficient, and courteous service to members through multiple contact service channels. Process routine teller and member service transaction requests and address member questions. Perform general member service functions, such as opening new accounts and maintaining existing accounts. Maintain a professional and friendly environment. Serve as the initial point of contact for members and promote optimal member engagement. Educate members about Pathways' products and services to meet their financial needs. Make referrals to other departments as needed or directed. Pathways Financial Credit Union offers a competitive benefits program that includes 401K, with aggressive employer matching, paid time off and holidays, employee assistance program, and other benefits that help provide financial protection for you and your family. Pathways Financial Credit Union is an Equal Opportunity Employer and supports diversity in the workplace. Pathways applicants must be able to pass a Background Check including: Credit, Drug & Nicotine screening, Bondability and Criminal Background. #J-18808-Ljbffr

Best Match

Customer Service Associate

Walgreens Columbus, GA

This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you serve. And that’s why a career at Walgreens feels so good. With plenty of learning and growth opportunities, exciting challenges, and talented teams, you’ll have everything you need to see your future in a whole new way. Job Responsibilities Make a big difference in neighborhoods and customers’ lives as the smiling face of our brand. Support our stores by driving the initiatives that propel health and well-being forward. Join a state-of-the-art distribution system that moves merchandise across the country. Be the caring voice of our brand when customers and patients have questions. Use innovative, robotic technology, empowering our store pharmacy teams to spend more time with patients. Find in-store jobs by location We have nearly 9,000 stores in all 50 states, D.C., Puerto Rico, and the U.S. Virgin Islands, so there are sure to be opportunities close to you. New opportunities for current team members Learning and growing is a big part of our culture. So we love it when our people want to explore new possibilities. #J-18808-Ljbffr

Customer Service Associate

Walgreens Columbus, MS

This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you serve. And that’s why a career at Walgreens feels so good. With plenty of learning and growth opportunities, exciting challenges and talented teams, you’ll have everything you need to see your future in a whole new way. Job Responsibilities Make a big difference in neighborhoods and customers’ lives as the smiling face of our brand. Support our stores by driving the initiatives that propel health and well-being forward. Join a state-of-the-art distribution system that moves merchandise across the country. Be the caring voice of our brand when customers and patients have questions. Use innovative, robotic technology, empowering our store pharmacy teams to spend more time with patients. Find in-store jobs by location We have nearly 9,000 stores in all 50 states, D.C., Puerto Rico and the U.S. Virgin Islands, so there are sure to be opportunities close to you. New opportunities for current team members Learning and growing is a big part of our culture. So we love it when our people want to explore new possibilities. #J-18808-Ljbffr