Jobs for Patient Service Representative

Boiler and Machinery Risk Engineer (Representative or Consultant)

Zurich Insurance Company Ltd. New York, NY

Zurich is seeking a Machinery Breakdown Risk Engineer. The qualified individual must reside within New York City, Long Island, or Northern New Jersey. This is a field role with approximately 25% overnight travel. This is a work from home role and includes a company car. As a Machinery Breakdown Risk Engineer you are responsible for: Providing jurisdictional inspections and machinery breakdown risk assessment services for customers and business partners. Provides intermediate machinery breakdown consultative services to customers, including identifying exposures with significant loss potential, investigation of cause/effect of major losses and hazard/machinery breakdown management programs. Provides basic level training for customers, service design and coordination, marketing, and loss investigations. Final candidates will also be subject to a Motor Vehicle record background check, because this position includes a company car. The role will be filled at the Risk Engineering Representative or Risk Engineering Consultant level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. Basic Qualifications: Risk Engineering Representative: Bachelors Degree and 2 or more years of experience within Boiler and Machinery in the Risk Engineering and Safety area OR High School Diploma or Equivalent and 4 or more years of experience within Boiler and Machinery in the Risk Engineering and Safety area OR Risk Engineering Consultant: Bachelors Degree and 3 or more years of experience within Boiler and Machinery in the Risk Engineering area OR High School Diploma or Equivalent and 5 or more years of experience within Boiler and Machinery in the Risk Engineering area Preferred Qualifications: Knowledge within the boiler and machinery industry segment Relevant experience in the assessment of risk, based on what is required by Machinery Breakdown specific competency standards National Board of Boiler and Pressure Vessel Inspectors Commission Card Navy Nuclear School Insurance industry experience Advanced Microsoft Office skills (Microsoft Outlook, Excel, Teams, and Word) Strong communication and organization skills Experience working in a team environment Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, click here . Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The combined salary range for this position is $64,600.00 - $121,700.00. The starting salary range for the Risk Engineering Representative is $64,600.00 - $105,900.00 and for the Risk Engineering Consultant is $74,300.00 - $121,700.00. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ). A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - New York, AM - New York Virtual Office Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-AW1 #LI-ASSOCIATE

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Patient Service Representative

Winston Staffing New York, NY

Job Description Job Description Temporary Medical Office Patient Service RepresentativeLocation: New York, NYCompany: Winston StaffingPay Rate: $21.00 per hourJob Type: TemporaryJob Description:Winston Staffing is seeking a Patient Service Representative to work in a medical office located in New York, NY. The ideal candidate will be responsible for managing front desk operations, scheduling patient appointments, and providing excellent customer service. This is a temporary role offering the opportunity to support a busy medical office and ensure smooth patient care coordination.Responsibilities:Manage the front desk, ensuring smooth patient check-in and check-out processes.Call and confirm patient appointments the day before scheduled visits.Schedule routine appointments, follow-ups, and medical procedures using the EMR system (Epic preferred).Obtain insurance information and coverage details from patients.Secure pre- authorizations/certifications for treatments and procedures.Scan necessary patient documents into the intake system.Answer patient questions and address concerns, ensuring patient satisfaction and understanding.Maintain confidentiality and handle sensitive patient information in compliance with HIPAA regulations.Requirements:High School Diploma or GED.1 to 3 years of experience in a medical office setting.Proficiency with Epic Software or other Electronic Medical Record (EMR) systems preferred.Strong communication skills and attention to detail.Ability to maintain confidentiality and handle sensitive matters with professionalism.Company Description Top New Jersey Union Office Company Description Top New Jersey Union Office

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Customer Service Representative

Pls Financial Services, Inc. New York, NY

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the face of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and s Customer Service, Customer Service Representative, Representative, Store Manager, Retail

Customer Service Representative

Liberty Management New York, NY

Liberty Consulting and Management is seeking to expand its Customer Service Representative team in the local Manhattan area. As a Customer Service Representative, you will: Follow up directly with customers to provide them insight on service, promotions, sales, and telecommunication packages Become an expert on the program by attending daily client meetings to stay up to date with services and sales goals Upsell products and services that will be beneficial and to increase sales margins Achieve or exceed individual and team sales goals Maintain detailed records and daily communications with customers Create positive and professional relationships with customers We are looking for our Customer Service Representatives to not only become successful in the role but also grow with us. We want to provide our Representatives with unlimited training and leadership development so that they can achieve their highest growth goals and take their careers as far as they want. BUT, this growth opportunity does not come easily to just anyone. We are looking for our Customer Service Representative to: Have a minimum of GED/high school equivalent Have experience in a customer service, sales, or applicable customer-facing position Possess an intense drive and desire for success Thrive in building relationships, communicating with different types of people, and helping people Operate with the highest level of integrity, honesty, and transparency Constantly push the needle forward, challenge the status quo, and reach to exceed performance expectations Have a competitive nature - being sports-minded is a plus! #LI-Onsite

Patient Services Representative

Metropolitan Jewish Health System New York, NY

Overview: Our groundbreaking hospice and palliative care programs offer a broad range of facility based services, as well as in the community, to help patients and their families ease the burden of managing a life-limiting illness or end-of-life care. Why work for MJHS?: When you work with us you will receive comprehensive and affordable health and financial benefits, in addition to generous paid vacation, personal and holiday time that you won't find at our competitors. Do you receive a paid day off for your birthday now? No? You will here! You will also receive the training, tuition assistance and career development you desire to help you achieve your career goals. You take care of our patients, residents and health plan members, and we will take care of the rest! Benefits include: Sign-on Bonuses OR Student Loan Assistance for clinical staff FREE Online RN to BSN and MSN degree programs! Tuition Reimbursement for all full and part-time staff Dependent Tuition Reimbursement for clinical staff! Generous paid time off Affordable medical, dental and vision coverage for employee and family members Two retirement plans! 403(b) AND Employer Paid Pension Flexible spending And MORE! MJHS companies are qualified employers under the Federal Governments Paid Student Loan Forgiveness Program (PSLF) Responsibilities: The Patient Representative plays an integral role in improving the patient/family experience while on hospice service. The Patient Representative provides supportive calls to the patients and families at end of life, maintains patient experience data and communicates patient/family needs and concerns to the teams and Quality Review Coordinator. Manages coordination of calls as initiated by workflow and as initiated by primary members of the IDT, noting need to follow up with phone calls and visits. Participates and contributes to the Interdisciplinary Team Process. Displays professionalism during all communication with patients, families and co-workers. Reports all Patient Experience Program shift occurrences and complaints. Qualifications: High School Diploma or equivalent required Prior experience working within a healthcare environment, hospice preferred knowledge of hospice HIS requirements Excellent verbal and written communication skills Mandarin/Cantonese required. Use of various computer programs including Microsoft Word, Excel, and Power Point Min: USD $38,545.53/Yr. Max: USD $48,181.92/Yr.

Posted 9 hours ago

Medicare Sales Representative II

MetroPlus Health Plan New York, NY

Medicare Sales Representative II Job Ref: 115641 Category: Sales Department: FACILITATED ENROLLMENT Location: 50 Water Street, 7th Floor, New York, NY 10004 Job Type: Regular Employment Type: Full-Time Hire In Rate: $65,000.00 Salary Range: $65,000.00 - $65,000.00 Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus Health has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. The Medicare Sales Representative II provides greater access to health insurance, by providing education and assistance to Medicare individuals. The Medicare Sales Representative II is involved with health education through the distribution of health ed. materials and arranging for health screenings. In addition, the Medicare Sales Representative II provides Facilitated Enrollment, helps facilitate the continuance of health insurance, and offers assistance with recertification. Job Description Identify prospective enrollees and determine eligibility for participation in MetroPlusHealth's Medicare product. Understand and apply all policies and procedure pertaining to: Disclosures and provisions of the MetroPlusHealth Medicare product. Enrollment and disenrollment. Conduct home visits, and personalized appointments as needed to complete the enrollment process. Market MetroPlusHealth Medicare line of business on-site at hospitals, senior centers, assisted living facilities, community events and other sites as designated. Understand the covered benefits, non-covered benefits, exclusions, and exemptions. Educating enrollees on all aspects of the Plan, as well as answering questions regarding Plan's features and benefits. Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies-this includes providing enrollees with all corresponding materials and documentation. Complete applications and field reports such as Presumptive Eligibility reports, and personnel forms (time sheets, expense reports, etc.) in a timely and accurate manner. Work closely with the Outreach Representatives, Customer Service Representatives Eligibility Representatives and other MetroPlusHealth personnel to resolve member concerns regarding complaints and potential enrollments or disenrollments. Establish and maintain a positive working relationship with facility and site staff community and provider organizations, as well as City and State regulatory agencies. Assist members in accessing health care, transportation needs and other services or issues as they occur and pertain to members. Conduct and participate in telemarketing/outreach efforts as required. Provide detailed reports of production and outreach activities. Develop a presence in the local community to help generate enrollments. Making presentations to large groups of seniors. Required to complete Annual Medicare Training Minimum Qualifications Must have a High School Diploma or GED, College Degree or coursework preferred 3-5 years of Sales/Customer Relations experience required Medicare Sales experience preferred Public speaking experience Excellent organizational, written and communication skills Excellent verbal, and presentation skills are necessary Excellent problem-solving skills Highly motivated and goal directed Must be able to work in a multi-ethnic, multi-cultural environment Must be sensitive to chronic conditions and disabilities Bi-Lingual and Multi-Lingual a plus Must be self-confident, independent thinker and maintain a professional presentation of self Must demonstrate flexibility and willingness to learn Ability to coordinate and execute Sales events Assist with departmental projects when needed Computer skills required (Excel, PowerPoint, Word, Microsoft teams) Licensure and/or Certification Required: Must possess a valid NYS Life, Accident and Health Agent License at the time of employment. License must remain valid at all times during employment with no lapse in coverage. Must maintain all required continuing education requirements and renew license in advance of its expiration. Valid NYS Driver's License is a plus Professional Competencies: Integrity and Trust Customer Focus Functional/Technical skills Written/Oral Communication #mph50

Posted 9 hours ago

MLTC & MAP Sales Representative II

MetroPlus Health Plan New York, NY

MLTC & MAP Sales Representative II Job Ref: 115921 Category: Managed Long Term Care Department: FACILITATED ENROLLMENT Location: 50 Water Street, 7th Floor, New York, NY 10004 Job Type: Regular Employment Type: Full-Time Hire In Rate: $65,000.00 Salary Range: $65,000.00 - $65,000.00 Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus Health has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. The Managed Long-Term Care (MLTC) Sales Representative II provides access to MLTC and MAP insurance, by providing education and assistance to long-term care recipients. The MLTC Sales Representative II provides education on Managed Long-Term Care and Medicaid Advantage Plus features and benefits to consumers, providers, and business partners. Job Description Educate and enroll Medicaid and Medicare/Medicaid dual eligibles for the MetroPlusHealth Managed Long-Term Care (MLTC) and Medicaid Advantage Plus (MAP) products. Identify eligible Medicaid and dual-eligible Medicare/Medicaid consumers via Home Care Agencies, Adult Day Care Centers, DME Provider offices, Caregiver Resources Centers, specialty provider offices, HHC Long-Term Care Facilities, etc. Understand and apply all policies and procedures pertaining to: Disclosures and provisions of the various MetroPlusHealth Plan products. Enrollment and disenrollment for each line of business. Remain knowledgeable of services available and utilized by Medicaid and dual-eligible Medicare/Medicaid consumers eligible for MLTC and MAP, i.e., In Home Services for the Elderly Program, Housing Options, Government Benefits, shopping assistance, exercise classes, meals on wheels, etc. Responsible for understanding the basic concepts, features, benefits of MetroPlusHealth MLTC and MAP products. Responsible for selling the services provided by the Plan, such as covered benefits, non-covered benefits, exclusions and exemptions. Provide education on Managed Long-Term Care and Medicaid Advantage Plus features and benefits to consumers, providers, and business partners. Responsible for remaining informed of, and adhering to, marketing activity guidelines as set forth by various agencies such as HRA, DSS, SDOH. Responsible for assisting the consumer with the following: Selecting a PCP Completing required marketing materials and documentation as determined by MetroPlusHealth and various regulatory agencies such as HRA, DSS, SDOH. Completion of enrollment form, required documents and reports i.e. transmittal reports, batch sheets top process an application for a Medicaid and dual-eligible Medicare/Medicaid consumer eligible for MLTC and MAP. Follow up on "Leads" and "Referrals" from family members, and caregivers of consumers eligible for enrollment in the MetroPlusHealth MLTC and MAP products. Responsible for always maintaining an adequate supply of marketing materials. Responsible for meeting marketing enrollment goals as set forth by the Plan. Conduct presentations to Home Care Agencies, support groups, caregiver trainings, etc. as well as conduct home visits, and personalized appointments as needed to complete the enrollment process. Ensure that promotional activities are conducted to promote the MetroPlusHealth MLTC and MAP product, (i.e., placement of signage and brochures in patient waiting areas, conduct outreach calls, participate in events/health fairs and workshops attended by consumers, caregivers, and providers) including evening and weekend hours. Work closely with Outreach Representatives, Member Service Representatives, Eligibility Representatives, Utilization Management, and other MetroPlusHealth personnel to resolve member concerns regarding complaints and potential enrollment or disenrollment. Establish and sustain beneficial relationships with the Home Care Providers, Caregivers, medical specialist (Occupational/ Physical/Speech/Rehabilitation Therapist), Home Health Aides, Mental Health and Substance Abuse Providers, social workers, discharge planners and other providers that work with the Medicaid Long-Term Care and Medicaid Advantage Plus patients. Responsible for participation in weekly, bi-weekly, and monthly full staff, team and one-on-one meetings. Recognizing and implementing new marketing opportunities. Assisting members in accessing health care needs and other services as needed. Establish and maintain good working relationships with provider organizations and community organizations where marketing activities are conducted. Promoting the Vision, Mission, Values and Goals of MetroPlusHealth Plan. Conducting and participating in telemarketing/outreach efforts as required. Serve as field base on-boarding collaborator for new sales staff, i.e., field shadowing, go to person for weekly/monthly referral report formatting and policy inquiries. Minimum Qualifications Must have a High School Diploma or GED. College Degree or coursework preferred. 3-5 years of Sales and Customer Relations experience required. Managed Long-Term Care (MLTC) and Medicaid Advantage Plus (MAP) experience required. Licensure and/or Certification Required New York State Life, Accident and Health Insurance Agent License Valid NYS Driver's License is a plus Professional Competencies Integrity and Trust Customer Focus Functional/Technical skills Written/Oral Communication

Posted 9 hours ago

Advertising Agency Sales Representative

Viasat New York, NY

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Viasat has a market reputation for delivering the best internet in the sky; we deliver broadband internet to thousands of aircraft worldwide including some of the world's largest airlines. Our new digital platform connects advertisers and retailers to travellers inflight, with a range of highly innovative digital ad solutions. We are shaping the future of inflight entertainment, advertising and e-commerce as we build a digital marketplace that benefits airlines, passengers, and our client brand partners. We are looking for an Advertising Agency Sales Representative who will grow our agency clientele base and provide account management to select strategic accounts. Our current clients are some of the world's most successful brands in retail, travel, technology and consumer services. You will ideally be based in New York City, and work as part of a global team. Serving a wide range of advertisers, including consumer brands, online services and retailers, you will find the right advertising solution and commercial structure model for each client. Your understanding of Viasat's innovative ad products and entrepreneurial drive will allow you to communicate the value of Viasat's platform and network, and work with partners over the long term to deliver ongoing customer success and ROI for them. Using your effective communication skills and network you are the driver of agency sales for the Viasat Advertising business. You will help define the strategy for how to acquire agency customers and be a key stakeholder in product design. The day-to-day Build our customer base of global ad agencies. Contribute to the setting of commissions, targets and quotas for the channel. Contribute to the setting of pricing of the ads. Produce reliable monthly, quarterly and multi-year sales forecasts for agency customers. Provide strategic advice and help partners get the best return on investment by working closely with them in a consultative role. Mange a limited number of key accounts. Communicate with them proactively and provide regular account review. Work with product team to improve the platform for agency customers. Work with data analytics team to create analysis and insights and data sets to internal teams and to clients. Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions, and promote Viasat products. What you'll need 5+ years progressive experience in advertising & media sales. Excellent communication skills; ability to communicate comfortably with senior executives, internally and externally. Advertising agency experience as a media buyer or selling to global agency customers. Deep understanding of the advertising ecosystem including agencies, DSPs, affiliates. High proficiency using CRM (Salesforce), Word, Excel and Powerpoint. Travel: up to 20%, meeting clients, airline partners and attending trade What will help you on the job Experience working/operating in an international context. Interest / understanding of the aviation or satellite internet industries. Salary range $73,500.00 - $96,500.00 / annually.For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $84,000.00- $114,000.00/ annually At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at benefits. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

Technology Sales Representative Development Program

Konica Minolta Business Solutions New York, NY

Overview Are you interested in a career in Technology Sales? Are you seeking a company where you can learn and grow? Konica Minolta's Technology Sales Representative Development Program might be just what you're looking for. Konica Minolta partners with clients to design the Future of Work by improving their cyber security, optimizing cloud data functionality, enhancing their office equipment, offering managed print, IT and automation services, designing video security systems, and so much more. Our Technology Sales Representative Development Program offers seventeen (17) weeks of enhanced training designed to prepare you for your full-time role as a Technology Sales Representative. This Program will provide you with the opportunity to interact with customers, build a professional network and support your professional growth. While actively engaging in sales responsibilities, you will participate in a combination of virtual and in-person training with hands-on learning activities designed to prepare you to begin selling within your first 90 days. Responsibilities We are looking for candidates who... Have a passion for building relationships and finding solutions for clients Have previous customer service or sales experience Have or will obtain a bachelor's degree in sales, technology or a related field between December 2024 and June 2025 Are geographically flexible, willing to work with and travel to clients in the posted metro area Have a valid driver's license and reliable transportation Qualifications What We Offer... Two (2) weeks of instructor-led training at our Corporate HQ. Fifteen (15) weeks of virtual and hands-on training while actively participating in sales activities Competitive compensation package in addition to base salary Guaranteed minimum commissions for first 4 months of employment Generous commission and bonus program Opportunities for promotion based on achievement of sales targets and performance objectives Continuous training on new and upcoming products and service offerings The opportunity to participate in Konica Minolta's Blue Diamond club for Sales Achievement, an annual trip for you and your spouse/partner to an exotic location Great benefits including comprehensive medical, dental, and vision benefits packages, paid holidays, vacation days, a retirement savings plan with company match, an employee assistance program (EAP), and more. An inclusive and flexible workplace that highly values sharing of new perspectives Tuition reimbursement program to support your career at Konica Minolta Expected Compensation... First year target income of $60K Base salary of 40-50K, plus commission and bonus About Us About Konica Minolta Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Posted 9 hours ago

Sales Representative II (All Boroughs)

MetroPlus Health Plan New York, NY

Sales Representative II (All Boroughs) Job Ref: 115996 Category: Sales Department: FACILITATED ENROLLMENT Location: 50 Water Street, 7th Floor, New York, NY 10004 Job Type: Regular Employment Type: Full-Time Hire In Rate: $60,000.00 Salary Range: $60,000.00 - $60,000.00 Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus Health has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. The Sales Representative II is responsible for educating and assisting qualified individuals with purchasing affordable health insurance coverage and/or obtaining an eligibility determination for coverage in Qualified Health Plans (QHPs) and insurance affordability programs such as Medicaid and Child Health Plus (CHP) through the NY State of Health (MarketPlace). The Sales Representative II is responsible for identifying and educating prospective members that do not have health insurance and/or are looking to change coverage as well as assisting existing members with recertification and education of benefits. The Sales Representative II is tasked with performing all duties in accordance with the Affordable Care Act (ACA) as well as all other pertinent rules and regulations. Duties & Responsibilities Educational/Enrollment Process Educate and provide assistance to qualified individuals with applying for coverage through the NY State of Health Marketplace in a Qualified Health Plan (QHP) and insurance affordability programs such as Medicaid and Child Health Plus. Assist consumers/applicants with calling the NY State of Health Customer Services Department for assistance with enrolling and/or providing verification documentation. Conduct public education activities for consumers to raise awareness of available QHPs within the Marketplace. Explain potential eligibility for public/governmental programs, how the federal health insurance premium tax credit and cost-sharing reductions work, and outline potential risk factor, if any, to consumers. Describe the features and benefits of health insurance coverage, including cost-sharing mechanisms like deductibles, co-pays, co-insurance and how these work and/or affect the consumer. Describe the different metal tiers within the Marketplace and how the benefits may change at different tiers based on the consumer's income. Conduct presentations and participate in ACA forums and workshops upon request. Assist consumers with submitting documents and information as required by the Marketplace via scan, fax, or mail. Assist existing members with recertification, when applicable. Assist consumers with the submission of premium payments when required. Regulatory/Compliance Securing and safeguarding confidential information to prevent Protected Health Information (PHI) from being obtained from unauthorized personnel to ensure compliance with privacy and security standards. Provide information in a manner that is culturally and linguistically appropriate to the needs of the population being served by the Marketplace. Participate in all trainings, updates and webinars and other forums in which information is necessary to carry out roles and responsibilities. Mandated to meet the annual Marketplace Facilitated Enroller (MFE) recertification requirements. Keep abreast of all industry and regulatory updates as it pertains to the ACA and Marketplace. Maintain discretion regarding business-related files, reports, and conversations within the provisions of applicable State and Federal Statutes and regulations. Tactical Maintain a daily tracking tool that entails detailed rep activity. Monitor all applications in personal dashboard to ensure timely and accurate follow through from applicants. Conduct a daily review of personal dashboard to address and follow-up on any and/or all potential leads for consumers seeking assistance. Maintain a consistent supply of various educational and product line collateral. Keep abreast of all the Marketplace functionalities to effectively manage individual accounts. Conduct a daily review of the MetroPlusHealth "Marketplus" lead management program to follow-up on all new potential enrollment leads and consumer inquiries. Record all follow-up dispositions in a timely and accurate manner. Data enter all applicant demographic, enrollment site and PCP selection data in the required "Enrollment Program" within the MetroPlusHealth portal at the time of the initial enrollment encounter. Must be in compliance with all conflict-of-interest standards and regulations. All other tasks and responsibilities as may be required to satisfy the expectations of the role. Required to work evenings and weekends. Minimum Qualifications Must have a High School Diploma or GED. Minimum of three (3) years of Sales experience required. Prior Public Speaking experience. Licensure and/or Certification Required: Must complete and pass the NY State of Health approved training program and become certified. Must complete all required annual recertification as an MFE Professional Competencies: Integrity and Trust Customer Focus Functional/Technical skills Written/Oral Communication

Global Funds Transfer Representative I

United Nations Federal Credit Union New York, New York

Responsible for the timely and accurate authentication and preparation of outgoing member requested payments. Perform a variety of duties in order to ensure that all incoming and outgoing payments are carried out in an efficient manner. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct. Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. This position is hybrid: NYC Salary range: $50,240 - $52,000 annually; compensation is commensurate to geographic location. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Conduct intake and validation of daily payment requests within established guidelines with proper authorization. Perform verbal member verifications and provide Dodd-Frank disclosures to comply with regulatory requirements. Pull verifications performed by the Contact Center, Branches and Representative Offices submitted through the designated inboxes; check questions answered by the members against various internal systems and applications. Match verifications with payment transfer requests and route preprocessing or to management for approval. Flag verifications that are insufficient and cannot be completed. Review and verify all new requests submitted via email/fax for member data, payment instructions completeness and proper approvals. Distribute payment requests for processing in a timely fashion. Call back members for requests requiring further verification at management’s request. Maintain accurate and updated files of all correspondence in order to keep members and appropriate personnel informed of the status of processing, changes or issue resolution. Ensure that all documentation for payment transfers is scanned, mailed, and/or forwarded for prompt action. Communicate information to member service staff, employees and members on the status of outgoing/incoming wires. Practice vigilance in the detection of potentially fraudulent transfer requests. Review and decision items identified by the system as exceptions based on member information/banking details/risk assessment. Perform any additional assignments as needed. High school diploma, plus some college coursework completed in relevant subjects (i.e. Accounting, Business Administration, etc.) 1-2 years of clerical experience in a financial institution with basic knowledge of global payments structure Basic knowledge of accounting procedures Basic to intermediate MS Office skills

Patient Service Representative

Lenox Hill Radiology New York, NY

Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. Pay Range: USD $16.00 - USD $23.00 /per hour Shift: Mornings Shift Variations: Monday - Friday, 9:30 am - 6:00 pm

Patient Service Representative I

Integrated Medical Professionals, PLLC New York, NY

Job Type Full-time Description INTEGRATED MEDICAL PROFESSIONALS -We are the largest multi-specialty urology focused practice in the country. Our doctors and staff are committed to providing the highest level of quality medical services available. Join our team for a rewarding career with a growing healthcare organization who values our staff as much as we do our patients. This Patient Service Representative I position is in our office located at: 145 East 32nd Street, 10th Floor Manhattan, NY 10016 NO WEEKENDS, NO EVENINGS, NO HOLIDAYS We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package! Benefits: •Health insurance •Dental insurance •Vision insurance •Life Insurance •Pet Insurance •Health savings account •Paid sick time •Paid time off •Paid holidays •Profit sharing •Retirement plan GENERAL SUMMARY The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Welcomes and greets all patients and visitors, in person or over the phone. Is responsible for keeping the front desk area clean and organized. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards). Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Patient Representative

NYC Health Hospitals New York, NY

NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts 9:00 A.M - 5:00 P.M Job Description Purpose of Position Under the supervision of the Director of Managed Care and Guest Relations, serve as a Patient Representative for Guest Relations, which includes resolution of patient grievances, assessment of patient satisfaction, and education on Patients' Rights & Advance Directives. Responsibilities Acquaints patients with the hospital's mission and vision; Communicates to patients/family the hospital's concerns and responsiveness to grievances; Document all complaints, grievances, requests and compliments; Conducts rounds of inpatient and ambulatory care Ensures prompt resolution of all grievances in compliance with CMS regulations; Prepares response letters for Director's review. Keeps patients/families fully informed of the status of their grievance by sending 24 hour acknowledgment letter and resolution letter within 7 days as per CMS regulations; Collaborates with department directors and other staff as part of the resolution process; Provides education on Health Care Proxy/Advance Directives •assists with implementation of a Health Care Agent; Assist with preparation of Ethics Committee minutes and materials. Minimum Qualifications 1. Master's degree from an accredited college or university in Public Health, Public Administration, Hospital Administration, Business Administration or in a health care specialization or related discipline; or 2. Bachelor's degree from an accredited college or university in fields, as described in "1" above or in social sciences; and one (1) year of paid, full-time responsible experience in an administrative, supervisory or consultative capacity performing functions related to the coordination and delivery of patient care services or similar functions in a hospital or a health care setting; or 3. A satisfactory equivalent of education, training and/or experience. If you wish to apply for this position, please apply online by clicking the "Apply for Job" button. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts College tuition discounts and professional development opportunities Multiple employee discounts programs

Medical Assistant/Patient Service Representative-Beth Israel Medical Group

Mount Sinai Health System New York, NY

Job Description Responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). Provides clerical support necessary for efficient and effective functioning of the office. Operational hours also vary from 8 AM to 8 PM. Weekend hours are also required. Responsibilities 1. Assures that the delivery of patient care is consistent with the philosophy of Beth Israel Medical Group 2. Performs EKGs, PFTs, audiometry, and lab testings as ordered by the physician 3. Admits patient to the exam room and takes vital signs, height and weight, medical history, medication history and allergy history 4. Performs quality controls 5. Ensures that the patient referrals are completed and forwarded appropriately 6. Documents appropriately any treatment, telephone contact, lab accession log, and daily checks. 7. Adheres to universal precautions and OSHA Regulations 8. Maintains examination rooms and medical areas in a clean and orderly fashion 9. Stocks examination room with supplies 10. Checks supplies from vendors against packing slips as assigned 11. Ensures that patients and visitors are greeted promptly and courteously 12. Registers and transacts patients promptly and accurately using current computer system 13. Updates pertinent patient information, including medical insurance coverage and eligibility 14. Ensures that all patients names appear on daily ledger sheets 15. Schedules patient appointments 16. Retrieves and files medical reports/lab results 17. Maintains the patient waiting room and front desk area 18. Processes HMO referrals as requested by Physician, Practice Management, and patients 19. Communicates to Physician all patient emergencies 20. Takes messages to ensure follow-up on all calls 21. Files and maintains file units 22. Balances ledger sheets and accounts for all monies received 23. Has accountability for all aspects of the cash box and the contents within 24. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed 25. Provides information to other departments as requested 26. Provides assistance with uncovered shifts 27. Confirms appointments 28. Calls insurance companies to verify coverage and eligibility 29. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc. Qualifications High school diploma or general education diploma (GED). Certification as a Medical Assistant or two (2) years relevant work experience preferred Collective bargaining unit: SEIU 1115-MSBIMG About Us Strength Through Diversity The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by: Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential. Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination. Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers. At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally. Explore more about this opportunity and how you can help us write a new chapter in our history! "About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism." EOE Minorities/Women/Disabled/Veterans

Patient Service Representative

DNA HEALTHCARE MANAGEMENT LLC New York, NY

Benefits: Free uniforms Opportunity for advancement Job Description: We are seeking a dedicated and detail-oriented individual to join our high to medium volume surgical office team as a Patient Service Representative. In this pivotal role, you will be the first point of contact for patients, ensuring their experience is welcoming, professional, and efficient. This position requires a proactive, organized, and compassionate individual who thrives in a fast-paced healthcare environment. This is a 100% in-office position, Monday - Friday. Primary Responsibilities: Appointment Scheduling: Manage complex and high-volume appointment scheduling to maximize provider availability and meet patient needs efficiently. Patient Check-In and Check-Out: Verify insurance coverage, update demographic information, and ensure patient data accuracy during each visit. Patient Communication: Answer a high volume of phone calls, addressing patient inquiries, concerns, and scheduling requests with professionalism and empathy. Records Management: Maintain accurate and up-to-date patient records using Electronic Medical Records (EMR) systems and other tools. Financial Transactions: Collect co-pays, process billing inquiries, and assist patients with basic account questions. Required Skills and Qualifications: Communication Skills: Excellent verbal and written communication abilities to interact effectively with patients, providers, and team members. Organizational Abilities: Strong multitasking skills to manage a busy schedule and prioritize tasks effectively in a fast-paced setting. Technical Proficiency: Hands-on experience with Electronic Medical Records (EMR) systems and other office management software. Customer Service Orientation: A compassionate and patient-centered approach to ensure every interaction leaves a positive impression. Basic Medical Knowledge: Familiarity with medical terminology and insurance verification procedures to support accurate and efficient patient care. Stress Management: Ability to remain calm and perform effectively under pressure in a high-demand environment. Preferred Qualifications: Prior experience working in a medium-volume medical office or healthcare setting. Flexible and adaptable to changing patient schedules and office needs. Bilingual or multilingual capabilities are a plus. Why Join Us? Opportunity to work in a dynamic and supportive healthcare environment. Engage with a dedicated team focused on providing exceptional patient care. Competitive salary and benefits package, with opportunities for growth and development. If you are passionate about patient care and thrive in a fast-paced, high-volume medical office environment, we encourage you to apply and become a vital part of our healthcare team. Apply Today to Make a Difference in Patient Care! #J-18808-Ljbffr

Patient Service Representative

Lenox Hill Radiology New York, NY

Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders - patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees. Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients. Demonstrate competency regarding the need to safeguard patient property and Patient Health Information. Safeguard any on-site medications in accordance with Company policies, procedures and any legal requirements. Demonstrate respect for company property, including any cash and patient financial information on site or on patient portals. Be responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrate respect for patient boundaries and cultural sensitivities during all interactions. Demonstrate ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrate ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations. Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service. To Ensure Success In This Role, You Must Have: High School Diploma or GED. Intermediate to advanced computer skills. Strong multitasking and communication skills. Experience providing exceptional customer service. Medical terminology knowledge and recent medical/radiology office experience is preferred. #J-18808-Ljbffr

Patient Service Representative

RadNet New York, NY

Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders - patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees. Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients. Demonstrate competency regarding the need to safeguard patient property and Patient Health Information. Safeguard any on-site medications in accordance with Company policies, procedures, and any legal requirements. Demonstrate respect for company property, including any cash and patient financial information on site or on patient portals. Be responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrate respect for patient boundaries and cultural sensitivities during all interactions. Demonstrate ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrate ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations. Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests, and colleagues. Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach #J-18808-Ljbffr

Patient Service Representative

Dentalcenter In New York, NY

Job Title Patient Service Representative Job ID 2025-29616 # of Openings 1 Job Locations US-NY-Lake Katrine Type Full-Time Category Field Office Staff Location US-NY-Lake Katrine Job Post Information Posted Date: 2/3/2025 External Company Name: Dental Care Alliance External Company URL: www.dentalcarealliance.net Location Postal Code: 12449 Location Address: 1733 Ulster Avenue Responsibilities Experience working in a dental, medical, or other health-care office, preferred Knowledge of insurance plans (HMO/PPO), is a plus Experience answering telephone Must have exceptional customer service skills Compensation The base hourly range for this position is $15.32-$31.69 per hour. In addition to base compensation for the role, an employee may qualify for variable compensation that includes a production incentive and an annual or quarterly bonus tied to performance. Pay is based on several factors, including, but not limited to, education, work experience, and certifications. We comply with all minimum wage laws as applicable. Benefits In addition to your hourly pay, we offer a comprehensive benefits package, which includes: Medical and vision insurance (individual and family coverage) Life insurance Short-term and long-term disability insurance Workers’ compensation benefits 401k Plan Overtime Paid Time Off Any leave required under federal, state, or local law. All benefits are subject to potential vesting and eligibility requirements. No matter where or when you begin a career, you’ll find a far-reaching choice of benefits and incentives as we shape the future of dentistry together. Applications are being accepted on an ongoing basis. The Company is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other status or characteristic protected by applicable law. #J-18808-Ljbffr

Patient Service Representative

Ocean State Job Lot New York, NY

Housing Works is a healing community of people living with and affected by HIV/AIDS. Our mission is to end the dual crises of homelessness and AIDS through relentless advocacy, the provision of lifesaving services, and entrepreneurial businesses that sustain our efforts. Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. Overview: The Patient Service Representative is an integral part of the health center team. This position welcomes all clients entering the health center with optimal customer service and ensures patient registration procedures are followed including enrollment documentation and verification of insurance. The Patient Service Representative assists providers and patients with the scheduling of new and follow-up appointments and facilitates the smooth running of the front desk as well as a welcoming atmosphere in the reception area. Responsibilities: Performs professional, efficient, and accurate scheduling of patient appointments. Responsible for greeting patients as they enter the clinic including registering and checking in patients. Assists patients with the registration process with professionalism and accuracy. Ensures the optimal patient experience by understanding the needs of clients, effectively providing services, and resolving problems, escalating issues to the Clinic Operations Manager or Director as needed. Facilitates patient check-in and check-out in an organized fashion. Answers telephone calls and directs callers to the appropriate person and takes messages as appropriate. Facilitates accurate completion of registration packets and assists with patient registration on the kiosk. Conducts reminder calls as needed. Ensures accurate patient demographics with every patient encountered. Distributes metro-cards to patients at each visit, depending on insurance status. Daily reconciliation of metro cards issued on PTAR. Participates in daily huddle as requested by Clinic Director or Clinic Operations Manager. Accepts and accurately records visit co-payments and sliding scale fees; responsible for reconciling all sliding fee/co-payment on the Day Summary Report. Maintains reception area in a clean and organized manner. Ensures waiting area and front desk is kept clean and neat, free of trash and spills and alerts Facilities team as needed. Manages waiting room and alerts clients as to whether the provider is running behind schedule. Answers incoming calls in a pleasant and appropriate manner, directing calls to the appropriate person or department. Ensures lead is generated in eiCare for new patients. Adheres to Housing Works Core Values: All-In, Stronger Together, Membership, High Performance. One to two years of customer service experience. Electronic medical record experience a plus. Ability to work independently and to escalate to leadership as needed. Spanish speaking preferred. Ability to work occasional evenings and weekends as needed, with advanced notice. Commitment to confidentiality and HIPAA regulations on requests for medical documents is required. Compensation Range: $17/hr - $18/hr commensurate with experience. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU. #J-18808-Ljbffr