Customer Service Representative (Remote) jobs in Melbourne

Customer Service Representative

Store 2721291: 7290 George T Edwards Dr, Melbourne, Florida 32940Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour key responsibilities:You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You are good at:Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you have:Retail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical Requirements:Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Posted 1 hour ago

Work Life Balance

Customer Service Representative

Circle K Stores, Inc. Melbourne, CO

Store 2721291: 7290 George T Edwards Dr, Melbourne, Florida 32940Shift AvailabilityDays - Evenings - OvernightJob TypeFull timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour key responsibilities:You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You are good at:Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you have:Retail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical Requirements:Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Posted 1 hour ago

High salary

Student Services Representative - Remote

Family Dollar Melbourne, CO

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Assist customers with questions and recommendations+ Manage sales transactions while working assigned cash register+ Maintain security of cash and protect company assets+ Keep the store well-stocked, and recover merchandise+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders+ High school diploma or equivalent is preferred+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred+ Ability to follow instructions and interpret operational documents is required+ from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting+ Excellent customer service and relationship management skills are required+ We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:+ Employee Assistance Program+ Retirement plans+ We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _.__Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Part time

Posted 1 hour ago

Student Services Representative - Remote

Dollar Tree Melbourne, CO

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Assist customers with questions and recommendations ~ Manage sales transactions while working assigned cash register ~ Maintain security of cash and protect company assets ~ Keep the store well-stocked, and recover merchandise ~ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards ~ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders ~ High school diploma or equivalent is preferred ~ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred ~ Ability to follow instructions and interpret operational documents is required ~ from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting ~ Excellent customer service and relationship management skills are required ~ We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: ~ Employee Assistance Program ~ Retirement plans ~ We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Part time

Customer Service Representative

TTEC Melbourne, FL

At Percepta, we bring first-class service across each market we support. As a Customer Service Representative in Melbourne, FL , you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.What You’ll Be DoingThe Customer Relationship Center (CRC) Customer Service Representative is responsible for providing timely and professional customer service in response to inquiries and concerns by using available resources.During a Typical Day, You’llPromptly process and answer and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved.Communicate professional, grammatically correct verbal responses to customer inquiries and concerns; educate the customer on client products and services.Place outbound calls to customers and dealers (when necessary) to understand the needs of the customer and respond to customer inquiries and concerns.Actively listen to the consumer providing answers, while controlling the call to lead the consumer in an efficient professional manner.Act as a liaison between customers and dealerships, providing excellent service to both by following up and being organized and knowledgeable.Master desktop applications, such as the client CRM, Intranet, Company Search engine, Warranty, and Policy Manuals, etc.Ensure that all customer contacts are properly documented into the client’s CRM, to allow for an accurate historical view of customer’s contacts with the CRC; Manage follow-up Log and audit documentation of customer files.Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound procedures, customer issues.Handle difficult customer issues and avoid escalation whenever possible in a positive and professional manner.Liaise with various CRC departments, i.e. Research, etc.Attend team meetings, pep sessions, focus groups, and training sessions as scheduled.Work on activities and/or projects as requested by the Team Leader.Identify and relay to Team Leader areas for improvement within the inquiry and concern resolution processes.Relay customer service problems to Team Leader when necessary.Support the operation through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction.Suggest marketing offers to customers during service calls.What You Bring to the RoleA high school diploma or GED requiredA minimum of one year of experience in customer service and/or sales is preferredPrior knowledge/experience in the automotive industry is a plusStrong written and oral communication skills with all levels of the organizationStrong customer service, interpersonal and relationship-building skillsStrong multi-tasking skillsStrong organizational, time management, planning, and problem-solving skillsStrong team building skills, self-sufficient, resourceful and works well with minimal supervisionThe ability to demonstrate a high degree of professionalismWorking knowledge of computersExperience with FMC360 or Customer Contact systems an assetWhat You Can ExpectStarting pay rate of $15.00 per hourHealth/Dental/Vision/Life InsuranceFlexible Spending Account (FSA) and Health Savings Account (HSA)401(k) with company matchVacation/Sick Time and Paid HolidaysTuition ReimbursementEmployee Assistance ProgramEmployee Discount ProgramTraining and Development Programs (Percepta College)Employee Rewards Program (Perci Perks)Hour of Operation currently: 8:00AM-11:00PM Monday-Friday, Saturday 8AM-8PM. An 8-hour shift would fall somewhere in between for a 40-hour workweek.A Bit More About Your RoleResponsible for learning and executing all applicable call handling processes per the approved processes. Responsible for meeting expected customer service levels and supporting business performance goals of the Customer Relationship Center by providing a full range of customer service; answer regular customer inquiries and concerns via multiple channels (telephone, correspondence, and email). Customer inquiries may include, but are not limited to, questions/concerns around the following: In-vehicle technology system use and troubleshooting, vehicle concerns inside and outside of warranty, mobile phone application support and troubleshooting, brand inquiries, vehicle specification inquiries, owner account inquiries, and basic vehicle feature utilization inquiries and concerns. Where appropriate, the CCR will assist in facilitating customer/dealer communication while advocating on the customer’s and the company’s behalf. CCRs continuously look for ways to add value to the customer experience and promote brand loyalty.About PerceptaEstablished in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. As a Percepta team member, you can expect:Culture of Service – to be treated like you are the customer from day oneTeamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributionsRespect – a team that is accountable, dependable, and gives you their full attentionProactive – to surround yourself with solution-oriented people who strive to improve themselves, others, and the organizationCareer Growth – lots of learning opportunities for aspiring mindsDiversity – be a part of our growing diverse and community-minded organization that is all about having fun!Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. Percepta is an Equal Opportunity Employer.Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.#LI-Onsite#J-18808-Ljbffr

Customer Service Representative

Johnstone Supply Melbourne, FL

5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Now is the best time to join Johnstone Supply. The Customer Service Representative is responsible for delivering prompt, professional, and courteous service to customers. This role supports all aspects of the customer experience, including sales support, technical product research, preparation of sales quotes and bids—particularly for large contractors and key accounts—order processing, pricing, and promotional initiatives. The representative will also manage the unique needs of high‑value and key account customers, ensuring a seamless and responsive service experience. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service.Johnstone is growing, and so can you.Position ResponsibilitiesGreet customers on the telephone in a prompt, professional and helpful manner.Provide prompt, courteous service by listening to the customer’s needs and requests and respond accordingly.Handle customer warranty claims, and credit returns in a timely fashion by completing all appropriate documentation, receiving product items back prior to processing of any claims or credits in accordance with standard operating procedures (SOP’s).Enter sales orders into Sales Order Entry System and process credit card payments in accordance with SOP’s.Answer incoming customer telephone calls and provide all aspects of customer service by: providing quotes or taking sales orders, researching products/services and answering general information questions.Calculate refrigeration load requirements for quotes and bids for refrigeration equipment.Identify damaged inventory and bring this to the attention of the Store Manager for mark-down and quick sale.Work the sales counter area during peak periods or for relief of counter sales reps on lunch, as needed.Assist Account Managers with Key Customer’s needs, bids, or quotes as requested.Maintain a neat, clean and professional personal appearance.Attend training seminars on products and services in order to acquire product knowledge in order to provide informed and effective customer service.Time permitting – promote monthly flyers and special promotions by calling customers to make them aware of these promotions in order to enhance counter sales.Alert immediate supervisor when showroom sales are observed to be brisk so that additional staff can be added to counter to avert long waiting times for customers.Perform other duties as requested in order to maintain our high level of customer service through timely and effective teamwork.Position RequirementsHigh School or general education degree (G.E.D.)Good knowledge of personal computers.1–2 years of previous retail / wholesale or customer service experience desired.Ability to read, write, and communicate effectively in English is required. Bilingual in Spanish is preferred.Core BehaviorsSafety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.Customer Focused: Take the perspective of those we serve, anticipate their needs, and respond quickly.One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.Innovate: Embrace and create change that drives continuous improvement and customer‑valued solutions.BenefitsPaid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leadersSafe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vestsHoliday pay – we recognize and pay our employees for 7.5 holidays per yearEmployer subsidized medical, dental, and vision plans.Employer paid life insurance and long‑term disabilityVoluntary short‑term disability, accident and critical illness insurance24/7 Access to virtual care/telehealth options, and Parental Time OffFlexible spending accounts (FSA)$100 wellness reward for completing annual health check‑upEmployee Assistance Program (EAP) for you and your familyCoverage for chiropractic, acupuncture, and massage therapy servicesTuition reimbursement, up to $5,250 per yearEmployee referral bonus program – earn up to $4,000 per yearEmployee service milestone recognition programEmployee discounts on products & retail discountsVariety of incentive plans for employeesBi‑weekly pay days on every other FridayOpportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employeesCompany OverviewWe understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world‑class products, technical expertise, and quality service.EOE & E‑Verify Participating Employer.Seniority levelEntry levelEmployment typeFull‑timeJob functionOtherIndustriesWholesale#J-18808-Ljbffr

Quick Apply

Customer Service Representative

Circle K Melbourne, FL

Join to apply for the Customer Service Representative role at Circle KStore 2726542: 3088 Harbor City Blvd N, Melbourne, Florida 32935Shift AvailabilityDays - Evenings - OvernightJob TypePart timeBenefitsMedical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour Key ResponsibilitiesYou will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predictable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You Are Good AtSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat If You HaveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical RequirementsAbility to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.#J-18808-Ljbffr

Customer Service Representative

TeleTech Holdings, Inc. Melbourne, FL

At Percepta, we deliver award‑winning services for every stage of the automotive and mobility customer journey. As a Customer Service Representative working on‑site in Melbourne, Florida , you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.What You’ll Be DoingThe Customer Relationship Center (CRC) Customer Service Representative is responsible for providing timely and professional customer service in response to inquiries and concerns by using available resources.During a Typical Day, You’llPromptly process and answer, and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools, and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved.Communicate professional, grammatically correct verbal responses to customer inquiries and concerns; educate the customer on client products and services.Place outbound calls to customers and dealers (when necessary) to understand the needs of the customer and respond to customer inquiries and concerns.Actively listen to the consumer providing answers, while controlling the call to lead the consumer in an efficient, professional manner.Act as a liaison between customers and dealerships, providing excellent service to both by following up and being organized and knowledgeable.Master desktop applications, such as the client CRM, Intranet, Company Search engine, Warranty, and Policy Manuals, etc.Ensure that all customer contacts are properly documented in the client’s CRM, to allow for an accurate historical view of customers’ contacts with the CRC; Manage follow‑up Log and audit documentation of customer files.Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound procedures, and customer issues.Handle difficult customer issues and avoid escalation whenever possible, positively and professionally.Liaise with various CRC departments, i.e., Research, etc.Attend team meetings, pep sessions, focus groups, and training sessions as scheduled.Work on activities and/or projects as requested by the Team Leader.Identify and relay to the Team Leader areas for improvement within the inquiry and concern resolution processes.Relay customer service problems to the Team Leader when necessary.Support the operation through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction.Suggest marketing offers to customers during service calls.What You Bring to the RoleA high school diploma or GED is required.A minimum of one year of experience in customer service and/or sales is preferred.Prior knowledge/experience in the automotive industry is a plus.Strong written and oral communication skills with all levels of the organization.Strong customer service, interpersonal, and relationship‑building skills.Strong multi‑tasking skills.Strong organizational, time management, planning, and problem‑solving skills.Strong team‑building skills, self‑sufficient, resourceful, and works well with minimal supervision.The ability to demonstrate a high degree of professionalism.Working knowledge of computers.Experience with FMC360 or Customer Contact systems is an asset.What You Can ExpectStarting pay rate of $15.00 per hour.Health/Dental/Vision/Life Insurance.Flexible Spending Account (FSA) and Health Savings Account (HSA).401(k) with company match.Vacation/Sick Time and Paid Holidays.Tuition Reimbursement.Employee Assistance Program.Employee Discount Program.Training and Development Programs (Percepta College).Award‑winning Employee Rewards Program (Perci Perks).Hours of Operation currently: 8:00 AM – 11:00 PM Monday‑Friday, Saturday 8:00 AM – 8:00 PM. An 8‑hour shift would fall somewhere in between for a 40‑hour workweek.A Bit More About Your RoleYou will also be responsible for learning and executing all applicable call handling processes per the approved processes. Additionally, you will be responsible for meeting expected customer service levels and supporting business performance goals of the CRC by providing a full range of customer service, answering regular customer inquiries and concerns via multiple channels (telephone, correspondence, and email). Customer inquiries may include, but are not limited to, questions/concerns around the following: in‑vehicle technology system use and troubleshooting, vehicle concerns inside and outside of warranty, mobile phone application support and troubleshooting, brand inquiries, vehicle specification inquiries, owner account inquiries, and basic vehicle feature utilization inquiries and concerns. Where appropriate, you will assist in facilitating customer/dealer communication while advocating on the customer’s and the company’s behalf. You will continuously look for ways to add value to the customer experience and promote brand loyalty.About PerceptaEstablished in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first‑class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.Leave it better – We take ownership and leave every process, person, and place better than we found it.Win together – We succeed as one—celebrating, supporting, and showing up for each other.Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different viewpoints and allows every individual to bring value to the table in their unique way.#J-18808-Ljbffr

Customer Service Representative

Overseas Organix, LLC Melbourne, FL

Overseas Organix, LLC specializes in Kratom, offering both wholesale and direct-to-consumer services with a focus on manufacturing premium Kratom extracts. Our extraction process uses green solvents and food‑grade materials to produce high‑quality products. We are committed to taking Kratom extraction to new levels, ensuring exceptional products for our customers.Role DescriptionThis is a full‑time on‑site position for a Customer Service Representative located in Melbourne, FL. The role involves handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Day‑to‑day tasks include addressing customer issues, processing orders, and maintaining a positive relationship with customers.QualificationsStrong customer service, support, and satisfaction skills.Experience managing Customer Service Representatives and enhancing Customer Experience.Excellent interpersonal and communication skills.Ability to handle multiple tasks in a fast‑paced environment.Problem‑solving skills and attention to detail.High school diploma or equivalent; additional qualifications in customer service or related fields are a plus.Send a copy of your resume to [email protected] and a valid ID.Employment DetailsSeniority level: Entry level.Employment type: Full‑time.Industry: Food and Beverage Manufacturing.Location: Melbourne, FL.#J-18808-Ljbffr

Dynamic Environment

Customer Service Representative

Destination Pet, LLC Melbourne, FL

# **We're sniffing out our next** **Customer Service Representative at Dog Spot Hotel**Part-time health, mental health, and telehealth benefits Previous 1+ year of customer service experience preferred. **If you’ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag—we’re saving you a spot.**Destination Pet, headquartered in Irving, Texas, is a national network of pet-obsessed professionals dedicated to elevating the love and lives of our pet families through total pet care. With more than a century of experience, our founders understood the need for better pet healthcare and believed in the value of integrating pet services from veterinary medicine to, grooming, boarding, daycare, training and more. By connecting the experts behind the scenes, we get to know our pet families in a way that allows us to offer proactive, convenient, and personalized advice and care.#J-18808-Ljbffr

Automotive Customer Service Representative

Percepta LLC Melbourne, FL

Job Description - Automotive Customer Service Representative (0448F)Requisition Title Automotive Customer Service Representative (0448F)At Percepta, we bring first-class service across each market we support. As an Automotive Customer Service Representative working on-site in Melbourne, Florida , you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture.What You’ll Be DoingThe Automotive Customer Service Representative provides online customers with a professional sales experience that positively influences the customer's purchasing decision. The primary customer contact channels are phone, email, and chat. In this role, you will assist with completing pre- and post-purchase support, purchase transactions, documenting customer interactions, locating requested information, and providing navigational assistance. The ideal candidate will have a high level of problem-solving skills, focusing on meeting customer needs through assumptive sales strategies and providing incentives to customers to increase purchases.During a Typical Day, You’llReceive inbound phone calls, emails, and chats through our Automotive E-commerce PortalEffectively utilize multiple systems in providing prompt, courteous, and accurate informationResolve complex interactions using the appropriate escalation processUse appropriate resources to find solutions for basic to intermediate-level issues; consulting with the SME or Team Lead, as necessary, to resolve concernsFollow up with the customer when needed, utilizing phone and/or emailParticipate in daily information exchanges to remain knowledgeable of processes and proceduresSupport and advocate for consumer sales and product inquiriesAssist in the formulation of problem-solving techniques for newly discovered issuesMaintain exceptional product knowledge as it relates to program supportHandle additional projects and assignments as directedPerform additional duties as assignedWhat You Bring to the RoleHigh school diploma (required); some college or vocational training preferredStrong problem-solving and troubleshooting experienceAn automotive background is preferredParts/Service Advisor experience is preferredSolid typing skills (30 WPM with 80%) and experience using CRM softwareMust be fluent in English (written and verbal)Exceptional communication skillsAbility to document reference materialsStrong computer and Internet skillsAbility to navigate for customers who are having difficulty locating partsAbility to advise and educate customers in a way they can understandPossess patience when locating parts or catalog items for non-technical customersAbility to learn quickly and eagerness to learn new problem-solving techniquesHighly organized, detail-oriented, and able to thrive in a fast-paced, changing environmentAbility to work with minimum supervision, multi-task, problem-solve, and prioritizeDemonstrates persistence, overcomes obstacles, and strives to improve skills and achieve goalsSuccessful completion of our written skills assessment is requiredWhat You Can ExpectStarting pay rate of $15.00 per hourFlexible Spending Account (FSA) and Health Savings Account (HSA)401(k) with company matchVacation/Sick Time and Paid HolidaysTuition ReimbursementEmployee Assistance ProgramEmployee Discount ProgramTraining and Development Programs (Percepta College)About PerceptaEstablished in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. As a Percepta team member, you can expect:Culture of Service – to be treated like you are the customer from day oneTeamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributionsRespect – a team that is accountable, dependable, and gives you their full attentionProactive – to surround yourself with solution-oriented people who strive to improve themselves, others, and the organizationCareer Growth – lots of learning opportunities for aspiring mindsDiversity – be a part of our growing, diverse, and community-minded organization that is all about having fun!Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.#J-18808-Ljbffr

Automotive Customer Service Representative

TTEC Melbourne, FL

At Percepta, we bring first-class service across each market we support. As an Automotive Customer Service Representative in Melbourne, Florida , you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.What You’ll Be DoingThe Automotive Customer Service Representative provides online customers with a professional sales experience that positively influences the customers purchasing decision. The primary customer contact channel is phone, email, and chat. In this role, you will provide assistance with completing pre- and post-purchase support, purchase transactions, documenting customer interactions, locating requested information, and providing navigational assistance. The ideal candidate will have a high level of problem-solving skills, focusing on meeting customer needs through assumptive sales strategies and providing incentive(s) to customers to increase customer purchases.During a Typical Day, You’llReceive inbound phone calls, emails, and chats through our Automotive E-commerce PortalEffectively utilize multiple systems in providing prompt, courteous, and accurate informationResolve complex interactions using the appropriate escalation processUse appropriate resources to find solutions for basic to intermediate-level issues; consulting with the SME or Team Lead, as necessary to resolve concernsFollow up with the customer when needed utilizing phone and/or emailParticipate in daily information exchanges to remain knowledgeable of processes and proceduresSupport and advocate for consumer sales and product inquiriesAssist in the formulation of problem-solving techniques for newly discovered issuesMaintain exceptional product knowledge as it relates to program supportHandle additional projects and assignments as directedPerform additional duties as assignedWhat You Bring to the RoleHigh school diploma (required); some college or vocational training preferredStrong problem-solving and troubleshooting experienceSales experience (required)Automotive background is preferredParts/Service Advisor experience is preferredSolid keyboard skills (30 WPM with 80%) and experience using CRM softwareMust be fluent in English (written and verbal)Exceptional communication skillsAbility to document reference materialsStrong computer and Internet skillsStrong customer service skillsAbility to navigate for customers who are having difficulty locating partsAbility to advise and educate customers in a way they can understandPossess patience when locating parts or catalog items for non-technical customersAbility to learn quickly and eagerness to learn new problem-solving techniquesHighly organized, detail-oriented, and able to thrive in a fast-paced, changing environmentAbility to work with minimum supervision, multi-task, problem-solve, and prioritizeDemonstrates persistence, overcomes obstacles, and strives to improve skills and achieve goalsSuccessful completion of our written skills assessment requiredWhat You Can ExpectStarting pay rate of $15.00 per hourHealth/Dental/Vision/Life InsuranceFlexible Spending Account (FSA) and Health Savings Account (HSA)401(k) with company matchVacation/Sick Time and Paid HolidaysTuition ReimbursementEmployee Assistance ProgramEmployee Discount ProgramTraining and Development Programs (Percepta College)Employee Rewards Program (Perci Perks)About PerceptaEstablished in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. As a Percepta team member, you can expect:Culture of Service – to be treated like you are the customer from day oneTeamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributionsRespect – a team that is accountable, dependable, and gives you their full attentionProactive – to surround yourself with solution-oriented people who strive to improve themselves, others, and the organizationCareer Growth – lots of learning opportunities for aspiring mindsDiversity – be a part of our growing diverse and community-minded organization that is all about having fun!Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. Percepta is an Equal Opportunity Employer.Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.#J-18808-Ljbffr

Work Life Balance

Senior Customer Service Representative

Brightway Insurance Melbourne, FL

Position SummaryThe Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements.Client Service & SupportServe as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions.Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements.Assist clients with policy changes, cancellations, reinstatements, and general account updates.Review client accounts to ensure accuracy and identify gaps in coverage or service needs.Policy AdministrationProcess endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation.Support new business and renewal processes by gathering required information and preparing applications.Verify policy accuracy, rating information, and carrier guidelines prior to final processing.Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments.Claims SupportGuide clients through the claims filing process and provide follow-up as needed.Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates.Team & Operational SupportAssist in workflow improvement, procedure updates, and best-practice implementation.Maintain compliance with all state regulations, company policies, and carrier requirements.Customer Experience & RetentionBuild strong client relationships through responsive service and proactive communication.Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions).Support retention efforts by reviewing renewal options and assisting in remarketing when needed.Required QualificationsValid Florida 4-40 Customer Representative License.3–5+ years of customer service or account management experience in a Property & Casualty insurance environment.Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology.Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred.Excellent communication, problem-solving, and organizational skills.Ability to work independently, prioritize tasks, and manage high-volume workloads.

Territory Sales Representative

LMK Recruiting Solutions Melbourne, FL

LMK Recruiting Solutions Provided Pay RangeThis range is provided by LMK Recruiting Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base Pay Range$20.00/hr - $25.00/hrAdditional Compensation TypesCommissionDirect message the job poster from LMK Recruiting SolutionsRecruiting Manager @ LMK Recruiting Solutions | Streamlining Recruitment ProcessesTerritory Sales | Account Manager | B2B Upsell Specialist | Part‑Time, Brevard County FL | High Commission PotentialFilta is seeking a driven and autonomous Part‑Time Territory Sales Contractor (1099) to manage and grow our established customer base across East Central Florida (Titusville, Melbourne, Cocoa Beach/Brevard County).This is a strategic role, focused on upselling our essential Filta Clean commercial service to existing, warm accounts. This position is built for growth and offers a strong opportunity to transition into a steady, full‑time position based on sales performance and territory expansion.What You’ll Be DoingAccount Growth: Proactively manage relationships and drive new revenue by presenting the Filta Clean solution to current customers (warm calls/visits).Territory Focus: Operate efficiently within a 40‑minute radius of the territory, serving as the trusted, local face of the brand.Sales Cycle Management: Own the full upsell cycle, from initial presentation to securing signed contracts.Compensation & RewardsW‑2 Potential in a 1099 Role: This part‑time contractor role provides a strong financial blend that rewards both time and results.Hourly Rate: $20.00 – $25.00 per hourHigh Commission: 10% – 12% commission on new revenue generated (Filta Clean upsell contracts).Travel: Mileage reimbursement provided at the current IRS standard rate.Essential Experience & Attributes (Ideal Candidate)Proven success in B2B sales, account management, or consultative upselling.Must be a self‑driven, highly autonomous professional comfortable working 15–20 hours per week.Excellent relationship‑building skills are mandatory.Familiarity with CRM/sales technology for activity tracking.Ready to leverage your sales acumen and build a full‑time career in a rapidly growing territory? Apply now or message me directly for more details.Seniority LevelNot ApplicableEmployment TypeContractJob FunctionSales, Business Development, and Customer ServiceIndustriesRestaurants, Hospitality, and Food and Beverage Services#J-18808-Ljbffr

Patient Service Representative

US Tech Solutions Melbourne, FL

Duration: 03 MonthsJob Description: The PSR will be responsible for providing excellent customer service to patients while ensuring accurate administrative and front-desk operations in a medical clinic setting.Responsibilities: Greet and assist patients during check-in and check-out.Verify insurance information and collect co-pays/payments.Schedule and confirm follow-up appointments.Answer and manage incoming calls in a professional manner.Support the Front Office Team Lead with administrative duties.Manage referrals and obtain prior authorizations from insurance companies.Travel / Float REQ: Yes - Traveler will have a home base but could float to all Cape Canaveral, Holmes Regional, Palm Bay, or Viera.*Top two locations are Gateway (1223 Gateway Dr, Melbourne, FL 32901) and Viera MOB (Medical Office Building) (8725 N Wickham Rd, Viera, FL 32940) but they will be required to float to all locations*Shift - Mon-Fri, some offices are 8:00-4:30 and some are 8:30-5.They need to be able to work either, depending on the office.Dress: Black Polo Shirt and Khaki dress pants.No Requested time off allowed.Experience: 2 Years of relevant Experience. EPIC experience is required.Education: High school diploma (or equivalent) and 2 years of experience, OR associate degree with 1 year of clerical/healthcare experience, OR Certified Administrative Professional with 1–2 years of experience. EPIC system experience is required. Strong organizational, multitasking, and communication skills. Ability to work effectively in a fast-paced healthcare environment.About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,national origin, disability, or status as a protected veteran.#J-18808-Ljbffr

Agency Service Representative

Orion180 Melbourne, FL

Business Development Representative - Strategic Relationships1 day ago Be among the first 25 applicantsAt Orion180, we don’t just stand out for what we do; we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Our vision is to be the premier global provider of insurance solutions and redefine the insurance industry.Orion180 is proud to call two vibrant cities home. Our headquarters on Florida’s stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Irving, Texas, location places us in a dynamic center of culture, business, and entertainment, keeping us deeply connected to innovation and growth.About The RoleThe Business Development Representative will support the Sales Team in establishing and maintaining contact between Orion180 Insurance and the agency force for their assigned territory. This role focuses on promoting the Orion180 products, assisting in the growth of contracted agents, and training agencies on products and services. The individual will be responsible for a high volume of agency prospecting, managing inbound agent inquiries, and administering the sales system.What You’ll DoProspect and Qualify New Agency Partners: Identify and engage with new and current network partners and agencies within their networks. Leverage a combination of phone outreach, email communication, and social media to generate new business and help with the servicing needs of existing business.Support Producers: Focus on nurturing and building relationships with our network partners and their agency locations.Develop and Execute Outreach Campaigns: Create and execute outreach campaigns to assist new and current sub‑agency partners and locations, including targeted cold and warm calls, follow‑up emails, and strategic outreach to re‑engage dormant accounts.Lead Generation: Generate a pipeline of new opportunities by identifying networks, either regionally or nationally, that align with our company's products and services. Work closely with the VP of Strategic Relationships to develop strategies to convert leads into long‑term partnerships.Relationship Building: Establish strong, positive relationships with network sub‑agencies or franchise locations, ensuring they understand the benefits of partnering with us. Serve as a resource for agents seeking answers about our products, processes, and tools.Sales Support and Coordination: Collaborate with the VP of Strategic Relationships and other sales representatives to ensure that agency needs are met. Coordinate meetings and presentations with both current and potential sub‑agency/franchise partners.CRM Management: Maintain accurate and up‑to‑date records of all activities in our CRM system, including tracking prospect interactions, follow‑ups, and sales pipeline progress.Market and Competitor Research: Stay informed about industry trends, competitor activity, and market conditions. Provide feedback to the sales team on market dynamics, pricing, and potential growth opportunities.Reporting and Metrics: Regularly report on key performance indicators (KPIs), including lead generation, meetings scheduled, and opportunities converted. Assist in tracking progress toward sales goals and targets.Team Collaboration: Work closely with internal teams, including marketing and operations, to ensure the delivery of materials, support, and strategic resources that facilitate successful business development.What We’re Looking ForP&C or Mortgage Industry Sales experience preferred but not requiredBachelor’s Degree or Work Equivalent Experience within the Insurance IndustryAbility to obtain 440 or 220 P&C within 90 daysSkillsExcellent verbal and written communication skills with the ability to build rapport and trust with potential agency partners.Strong phone presence and ability to cold call, follow‑up, and close initial engagements.Ability to work independently and manage multiple priorities in a fast‑paced environment.Strong organizational and time‑management skills to handle administrative tasks while maintaining productivity.Proficient in using CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint).Personal TraitsSelf‑motivated and goal‑oriented, with a drive to achieve and exceed set targets.Strong networking and relationship‑building skills, with the ability to engage and influence key decision‑makers.Positive, customer‑focused attitude with a willingness to help others and contribute to the success of the team.What’s In It For YouJoin Our Team & Make an Impact!At Orion180, we don’t just meet expectations, we exceed them. If you’re ready to take your career to the next level and be part of a growing, forward‑thinking company, apply today!Dynamic Environment: On‑site role with a fast‑paced and collaborative team culture. Results‑driven office where your contributions make a real impact.Compensation: Competitive base pay and performance bonuses.Career Growth: Mentorship, growth tracks, and professional development.Benefits: Medical, dental, vision, 401k, paid holidays, PTO and more!While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects ( The office environment is fast‑paced and collaborative. An employee must be willing and able to work their regularly assigned work schedule and, in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands.Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applicants who need accommodations may call (321)-218-2473 to request assistance.#J-18808-Ljbffr

Business Development Representative

REINO ANIMAL Melbourne, FL

Join to apply for the Business Development Representative role at REINO ANIMALJob SummaryAt Orion180, we don’t just stand out for what we do – we shine because of how we do it. By integrating cutting‑edge proprietary technology, innovative solutions, and compassion for serving our customers, we are redefining the insurance experience. Our vision is to be the global premier provider of insurance solutions. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Orion180 is proud to call two vibrant cities home: our headquarters on Florida’s Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Dallas, Texas location places us in a dynamic center of culture, business, and entertainment, keeping us deeply connected to innovation and growth.ResponsibilitiesProspect and Qualify New Agency Partners : Identify and engage with new independent insurance agencies that could benefit from partnering with our company. Leverage a combination of phone outreach, email communication, and social media to generate leads.Support Producers : Focus on nurturing and building relationships with independent agencies in the territory, offering support, product information, and incentives to encourage them to increase business volume.Develop and Execute Outreach Campaigns : Create and execute outreach campaigns to attract new agency partners, including targeted cold calls, follow‑up emails, and strategic outreach to re‑engage dormant accounts.Lead Generation : Generate a pipeline of new opportunities by identifying agencies that align with our company's products and services. Work closely with the Territory Sales Manager to develop strategies to convert leads into long‑term partnerships.Relationship Building : Establish strong, positive relationships with independent agencies, ensuring they understand the benefits of partnering with us. Serve as a resource for agents seeking answers about our products, processes, and tools.Sales Support and Coordination : Collaborate with Territory Managers and other sales representatives to ensure that agency needs are met. Assist in coordinating meetings and presentations with potential agency partners.CRM Management : Maintain accurate and up‑to‑date records of all activities in our CRM system, including tracking prospect interactions, follow‑ups, and sales pipeline progress.Market and Competitor Research : Stay informed about industry trends, competitor activity, and market conditions. Provide feedback to the sales team on market dynamics, pricing, and potential growth opportunities.Reporting and Metrics : Regularly report on key performance indicators (KPIs), including lead generation, meetings scheduled, and opportunities converted. Assist in tracking progress toward sales goals and targets.Team Collaboration : Work closely with internal teams, including marketing and operations, to ensure the delivery of materials, support, and strategic resources that facilitate successful business development.Qualifications and Education RequirementsP&C or Mortgage Industry Sales experience preferred but not requiredBachelor’s DegreeAbility to obtain 440 or 220 P&C within 90 daysSkillsExcellent verbal and written communication skills with the ability to build rapport and trust with potential agency partners.Strong phone presence and ability to cold call, follow‐up, and close initial engagements.Ability to work independently and manage multiple priorities in a fast‑paced environment.Strong organizational and time‑management skills to handle administrative tasks while maintaining productivity.Proficient in using CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint).Personal TraitsSelf‑motivated and goal‑oriented, with a drive to achieve and exceed set targets.Strong networking and relationship‑building skills, with the ability to engage and influence key decision‑makers.Positive, customer‑focused attitude with a willingness to help others and contribute to the success of the team.Physical DemandsWhile performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, being able to lift light objects ( Work EnvironmentThe office environment is a fast‑paced and collaborative. An employee must be willing to work their regularly assigned work schedule, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands.EEO StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.#J-18808-Ljbffr

Sales Representative

Percepta Melbourne, FL

At Percepta, We bring first-class service across each market we support. As aSales Representativeworkingon-siteinMelbourne, Florida , you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.What You’ll Be DoingThe Sales Representative will recommend, quote and provide product knowledge for retail customers while identifying and handling sales opportunities. The Sales Representative will quickly provide answers, consulting on products or resolving issues for customers. Sales Representatives will reach out to existing customer base via phone and email and manage inbound inquiries. Each will be responsible for completing the sales process from end to end and carry a monthly sales target.During a Typical Day, You’ll•Achieve assigned revenue quotas though high close rate and suggestive selling techniques•Provide prompt and professional customer service via telephone and email.•Maintain strong knowledge of products and brand.•Recommend, negotiate, quote and close sales.•Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close.•Meet or exceed minimum daily dialing, sales, and call handling targets.What You Bring to the RoleHigh school diploma or equivalentMinimum of 1 year of experience in salesAchieving targets and closing sales6 months or more of Customer Service experienceTechnical Aptitude to include typing skills and ability to use Microsoft OfficeAble to manage client relationshipsAble to work in a team environmentExcellent verbal and written communicationComfortable in digital and voice channelsPassion and experience in negotiation to close a saleAbility to handle objections and rebuttals while quickly adjusting to customer concerns.Able to work with minimal supervisionA little more about this role:Hours of operation are Monday - Friday: 11:30 am - 8:00 pm, and an 8-hour shift would fall somewhere in betweenOn-site positionPay rate of $18.25 per hour uncapped bonusesHealth/Dental/Vision/Life InsuranceFlexible Spending Account (FSA) and Health Savings Account (HSA)401(k) with company matchVacation/Sick Time and Paid HolidaysTuition ReimbursementEmployee Assistance ProgramEmployee Discount ProgramTraining and Development ProgramsEmployee Rewards ProgramAbout PerceptaEstablished in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:Lead with humility– We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.Service beyond self– We serve others—clients, customers, and teammates—with care and integrity in every interaction.Leave it better– We take ownership and leave every process, person, and place better than we found it.Win together– We succeed as one—celebrating, supporting, and showing up for each other.Deliver remarkable– We go beyond expectations to create bold, meaningful moments that stand out.Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.#LI-Onsite

Posted 1 hour ago

MEMBER SERVICES REPRESENTATIVE I (West Melbourne)

Launch Credit Union West Melbourne, FL

DescriptionPosition SummaryThe Member Services Representative I (MSR I) is responsible for providing exceptional service to members and assisting them with various types of transactions, examining checks, referring credit union products and services, and balancing their cash drawer each day. MSR Is interact with members face-to-face in a fast-paced environment and are responsible for meeting their initial requests. MSR Is must be proactive in referring Launch Credit Union products/services to every member to enhance their financial wellbeing. MSR ls are also responsible for following all safety and compliance procedures to protect the assets of the Launch Credit Union and its members, communicating effectively, and promptly resolving member concerns. Primary Responsibilities and Duties Processes a variety of transactions (i.e., deposits, withdrawals, transfers, loan payments, check cashing, buys, and sells cash, etc.). Examines checks for validity and processes them through the check scanning system. Determines and places applicable holds on checks in accordance with Reg. CC. Reviews alerts placed on member records and responds accordingly. Balances cash drawer and checks daily. Accurately accounts for all cash and monetary instruments. Follows and completes all cash handling and balancing procedures. Verifies the member's identity and communicates with members according to service standards. Educates members on credit union products and services. Identifies member needs for additional products/services and refers them to appropriate branch representatives and/or business partner if applicable. Meets production goals. Resolves member issues promptly and professionally. Maintains the highest level of confidentiality with all information obtained. Monitors the member-tracking system and assists members in a timely manner. Contacts Member Solutions regarding member payments when applicable. Follows and ensures compliance with all operational procedures that are required to maintainaccuracy, manage risk, prevent fraud, and protect members. Issues replacement debit and credit cards. Completes the branch End of Day sheet with checks, cash, and TCR totals.Other Responsibilities and Duties Assists other MSR Is as needed. Scans documents into the document retention system as needed. Processes check orders. Sorts the daily work for the branch. Checks email for updates. Processes and balances the ATM and posts night drop transactions. May assist with preparing cash/coin shipments for pick up from the cash courier service. May assist members with their Safe Deposit Boxes. Follows all Launch Credit Union policies and procedures. Completes compliance training assignments in a timely manner. Attends meetings and training sessions as required. Performs other duties as assigned.QualificationsEducation, Experience, and Skills Required A minimum of one year of similar or related experience. A minimum of one year of sales experience and/or identifying member/customer needs. A high school diploma or GED. Ability and willingness to identify member needs and make appropriate product/service recommendations to meet those needs. Good interpersonal skills, including displaying courtesy, tact, and diplomacy during personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Strong written, verbal, communication skills. Good mathematical skills and accurate cash handling skills. Must be proficient in the use of computers with a demonstrated ability to quickly learn software applications, multiple programs, and systems. Must be knowledgeable or have a demonstrated ability to quickly learn and understand the applicable regulations (i.e., Reg D, CC, BSA, TISA, etc.). Ability to work under pressure in a fast-paced environment. Good judgment, decision making, and problem-solving skills.Launch Credit Union is an Equal Opportunity Employer, including protected veterans and individuals with disabilities.

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Benefits Sales Representative

The Mutters Agency Melbourne, KY

Job DescriptionJob DescriptionCrafting Brighter Futures for FamiliesAt the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.Role Overview:As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.Primary Responsibilities:Engage with clients to understand their financial goals and concerns.Present tailored solutions to safeguard their assets effectively.Maintain a pulse on the industry, ensuring you offer the best and most updated advice.Foster relationships and ensure our clients always have someone they can turn to.Why Work With Us?Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.Unlimited Earning Potential: Your dedication determines your earnings*.Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!Grow with Us: Dive into continuous learning and development opportunities.Application Process:1. Submit Your Application: No stringent qualifications needed. We believe in potential.2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.FAQs:When will I hear back after applying? Typically, within 24 hours.Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.