Automotive Customer Service Representative jobs in Phoenix

Field Service Representative

Job Description: Saab, Inc. is seeking experienced Field Service Representatives with technical background and experience in operating, maintaining, troubleshooting, and/or repairing Radars, Air and Missile Defense, Command and Control (C2), or other advanced weapons systems. This hands-on role requires extensive short-notice travel, with some assignments lasting longer than two months. Candidates must be able to work effectively in demanding operational environments, both independently and as part of a team. The ideal candidate has strong technical problem-solving skills, a desire to support others, and is comfortable delivering customer training in both formal and on-the-job settings. This position provides the opportunity to work with cutting-edge defense technologies and contribute directly to mission success. Responsibilities include: Diagnosing, troubleshooting, repairing, and debugging complex systems utilizing manuals, schematics, and reach back support for various electro/mechanical issues that may arise. Troubleshooting and resolving complex issues independently or in collaboration with others. Reporting design, reliability, and maintenance problems or bugs to design and software engineering teams. Serving as the primary interface with customers while on site. Supporting other company functional areas such as customer installation and training. Delivering training to customers on the operation and maintenance of Saab products. Compensation Range: $ 72,000 - $90,000 CJ The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Skills and Experience: Required Qualifications : High School Diploma, or BA/BS degree in an engineering discipline is preferred. 2 years of experience in a related field OR 4 years of relevant military service as an Air Defense or Battle Management system operator/maintainer. Must hold, or have previously held, a U.S. DoD SECRET Clearance. Must be capable of lifting and removing/replacing components weighing up to 50 pounds . Desired Qualifications : Experience operating, maintaining, troubleshooting and/or repairing complex weapon and/or command and control components. Ability to perform preventive and corrective maintenance actions in accordance with established procedures. Ability to identify, develop, and execute system troubleshooting or maintenance actions that go beyond the scope of written procedures. Strong problem-solving and analytical skills applied to diagnosing and repairing radar components, hardware, and operating systems. Proficiency with common diagnostic test equipment, including digital multimeters (DMM) and oscilloscopes. Recognizes performance degradation and provides actionable recommendations to restore or enhance system efficiency. Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage About Us: Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

Posted 8 hours ago

Work Life Balance

Associate, Core International Client Services Representative

Charles Schwab PHOENIX, AZ

Position Type: RegularYour opportunityAt Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). As an International Client Service Associate, you will service international (non-US residents) and domestic clients with all a full range of service and trading needs. You will work in a collaborative, fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. We also complete document translation services for internal partners and service clients in foreign languages as needed. Evening and overnight shifts will also support our clients within Stock Plan Services. Our team consists of a diverse workforce in all different stages of their careers, including career changers and individuals re-entering the workforce. If you enjoy providing an outstanding level of service to others around you, have a passion for continuous learning, and enjoy working with like-minded individuals with whom you can learn and grow -- this is the role for you. The relationships that you create and uphold will have a direct impact as you aid our clients to “Own Their tomorrow.” What you haveTo ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications: Must be able to read, write, and speak fluid Mandarin or CantoneseSeries 7 & 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time.Well-developed and effective communication skills to establish trust and rapport with clients through both verbal and written communicationAvailable to work in a structured schedule and adhere to assigned schedule including lunch and break time as pre-determined by business need.Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics.Willingness and desire to learn in a fast-paced and evolving environment. Preferred Qualifications: 2+ years of college study in finance, economics, business administration, or related area; bachelor’s degree is preferred.2+ year of customer service experience, preferably in financial services; 1+ years of experience working with clients through phone/chats/emails.Basic to intermediate knowledge of investment products. Ability to explain these complex subjects via the phone.Ability to quickly identify client needs, demonstrate empathy and compassion in responses, and apply sound judgment when taking action(s) to achieve client objectives via phone/chat/email.Flexible and able to work on emails/chats/phones as business needs change.High flexibility in shift times, especially early in the morning as business needs.In addition to the salary range, this role is eligible for bonus or incentive opportunities.What’s in it for youAt Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.We offer a competitive benefits package that takes care of the whole you – both today and in the future:401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance

Immediate Start

Customer Service Claims Representative (Unlicensed)

USAA Phoenix, AZ

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all Auto or Property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Embrace continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.) What sets you apart: US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,750 to $44,750. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Posted 8 hours ago

Customer Service Representative

Circle K Stores, Inc. Phoenix, PA

Store 2708696: 7424 W McDowell Rd, Phoenix, Arizona 85035Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour key responsibilities:You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You are good at:Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you have:Retail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical Requirements:Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Posted 8 hours ago

Work Life Balance

Customer Service Representative

Circle K Stores, Inc. Phoenix, PA

Store 2708555: 4005 E Union Hills Dr, Phoenix, Arizona 85050Shift AvailabilityDays - Evenings - OvernightJob TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour key responsibilities:You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You are good at:Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you have:Retail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical Requirements:Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Customer Service Representative

Maryland Community Connection Phoenix, AZ

Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social media.Manage and resolve customer complaints or issues in a professional and timely manner.Provide information about products, services, billing, and company policies.Process orders, forms, applications, and requests accurately.Maintain detailed and accurate customer records in the company’s CRM system.Escalate complex issues to the appropriate department when necessary.Follow up with customers to ensure their issues are fully resolved.Collaborate with internal teams to enhance customer satisfaction.Meet or exceed performance metrics such as call handling time, resolution rate, and customer satisfaction scores.Uphold company values and maintain a positive, empathetic, and professional attitude toward customers. Qualifications:High school diploma or equivalentProven experience in customer service or a related fieldStrong verbal and written communication skills.Excellent listening and problem-solving abilities.Computer proficiency, including Microsoft Office and CRM systems (e.g., Salesforce, Zendesk, or HubSpot).Ability to multitask in a fast-paced environment.Strong attention to detail and organizational skills.Ability to work independently and as part of a team.Available to begin immediatelySalary/Compensation: $60,000 per yearrecblid f5z2wic89mbweerxnpkvz1rz7l9g5u

Posted 8 hours ago

Sales Development Representative

NFT Technology Phoenix, AZ

Job DescriptionThe experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.Job DescriptionJob Offer: High-Performing Sales Development Representative (SDR)We are seeking a highly motivated and results-driven Sales Development Representative to join our dynamic team. This role is ideal for a self-starter who thrives in a fast-paced environment and is committed to exceeding performance targets.Compensation and Benefits:Hourly Rate$20.00 per hourCommissionCompetitive, performance-based commission structureBenefitsHealth, Dental, Paid Time OffKey ResponsibilitiesThe primary focus of this role is high-volume outreach and pipeline generation.Daily Activities* Execute a minimum of 120 outbound sales calls per day (cold calls and follow-ups) to prospect and qualify new business leads.* Log all activity, notes, and progress accurately in the CRM system.* Maintain a robust understanding of our product/service offerings and value proposition.Performance Requirements* Achieve all assigned Weekly Key Performance Indicators (KPIs) , including but not limited to, qualified appointments set, pipeline generated, and call volume.* Work collaboratively with Account Executives to ensure a smooth transition of qualified opportunities.* Continuously refine prospecting strategies based on performance metrics and market feedback.Ideal Candidate ProfileThe successful candidate will be a personally motivated, high performer with a proven ability to drive results independently.* Self-Motivation: Must possess an intrinsic drive to succeed, maintain a positive attitude through rejection, and manage a demanding daily schedule without constant supervision.* Performance Track Record: Demonstrated history of meeting or exceeding sales targets and daily metrics in previous roles (or similar high-demand environments).* Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex information clearly and persuasively. xowvosu * Resilience: Ability to handle high-volume activity and overcome obstacles to achieve daily goals.Prior Experience: 1+ years in B2B sales/SDR role preferred, Experience with CRM software (Salesforce, HubSpot, etc.).

Posted 8 hours ago

Field Sales Representative

AIRFIBER WISP Phoenix, AZ

Job DescriptionAre you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Job DescriptionField Sales Representative (Door-to-Door / Outside Sales) - Internet ServicesAirFiber WISP is looking for a motivated, energetic, and driven Field Sales Representative to help grow our residential and small business customer base throughout the Phoenix metro area.This is an excellent opportunity for someone who enjoys face-to-face sales, building customer relationships, and earning strong income through a combination of base salary + commission .Compensation* Base salary* Commission on every activated sale* Additional performance bonuses available based on monthly sales volume* Strong earning potential for top performersWhat You'll Do* Prospect residential neighborhoods and local businesses in assigned territories* Introduce potential customers to our internet services* Educate customers on service plans, coverage, and benefits* Close new sales and schedule installations* Follow up with prospects and maintain sales activity records* Work closely with the operations team to ensure smooth customer onboardingWhat We're Looking For* Strong communication and people skills* Comfortable working in a door-to-door / outside sales environment* Self-motivated, dependable, and goal-oriented* Ability to handle rejection and stay positive* Sales experience is a plus, but not required for the right candidate* Reliable transportation and valid driver's license preferredWhy Join AirFiber WISP* Competitive base salary + commission structure* Clear opportunity for advancement* Growing company with real long-term potential* Supportive team environment* Opportunity to help customers access reliable internet serviceIdeal CandidateThe ideal candidate is hungry, professional, and confident speaking with homeowners and business owners. xowvosu If you enjoy being out in the field, creating your own opportunities, and getting rewarded for performance, we'd like to hear from you.Apply today and join a growing company where your effort directly impacts your income and career growth.

Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

ApexFocusGroup Phoenix, AZ

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Research PanelistsOur company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.Compensation:* $75-$150 (per 1 hour session)* $300-$750 (multi-session studies)Job Requirements:* Show up at least 10 mins before discussion start time.* Participate by completing written and oral instructions.* Complete written survey provided for each panel.* MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.Qualifications:* Must have either a smartphone with working camera or desktop/laptop with webcam* Must have access to high speed internet connection* Desire to fully participate in one or several of the above topics* Ability to read, understand, and follow oral and written instructions.* Customer service representative agent experience is not necessary.Job Benefits:* Flexibility to take part in discussions online or in-person.* No commute needed should you choose to work from home remotely.* No minimum hours. You can do this part-time or full-time* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.* You get to review and use new products or services before they are released to the public.You must apply on our website and complete a set of questionnaire to see if you qualify.This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed

ApexFocusGroup Phoenix, AZ

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research PanelistsOur company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.Compensation:* $75-$150 (per 1 hour session)* $300-$750 (multi-session studies)Job Requirements:* Show up at least 10 mins before discussion start time.* Participate by completing written and oral instructions.* Complete written survey provided for each panel.* MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.Qualifications:* Must have either a smartphone with working camera or desktop/laptop with webcam* Must have access to high speed internet connection* Desire to fully participate in one or several of the above topics* Ability to read, understand, and follow oral and written instructions.* Call center representative agent experience is not necessary.Job Benefits:* Flexibility to take part in discussions online or in-person.* No commute needed should you choose to work from home remotely.* No minimum hours. You can do this part-time or full-time* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.* You get to review and use new products or services before they are released to the public.You must apply on our website and complete a set of questionnaire to see if you qualify.This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Dynamic Environment

Customer Service Claims Representative (Unlicensed) (PHOENIX)

USAA PHOENIX, AZ

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Work schedules will vary and may include some nights and weekends . Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all Auto or Property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Embrace continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.) What sets you apart: US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,750 to $44,750. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Financial Services Representative (PHOENIX)

USAA PHOENIX, AZ

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17 . We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs‑based sales environment , demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust—core expectations in financial advisory and service roles. Experience thriving in a high‑volume, fast‑paced contact center Over six months of high‑volume phone engagement (60%+), demonstrating strong communication, de‑escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Outside Sales Representative

UniFirst Phoenix, AZ

UniFirst Corporation, a leader in the provision of workplace uniforms and protective workwear, is seeking a dynamic and motivated Outside Sales Representative to join our sales team. As a member of our team, you will be responsible for driving sales and expanding our reach throughout the United States, Europe, and Canada. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering tailored solutions to meet customer needs in various industries. If you have a knack for building relationships and a drive to succeed, we want you on our team! Develop and execute sales strategies to meet or exceed sales targets. Prospect new clients through networking, cold calling, and leads to grow UniFirst's market presence. Maintain strong relationships with existing clients, ensuring their needs are met and seeking opportunities for upselling or cross-selling. Deliver tailored presentations to prospective and current clients to highlight UniFirst’s products and services. Work closely with customer service and product teams to ensure client satisfaction and retention. Gather market and customer information to provide feedback on buying trends and competitive landscapes. Prepare sales reports and forecasts for management as required. Strong interpersonal and communication skills Proven ability to negotiate and close deals Ability to develop and maintain client relationships Proficiency in CRM software and Microsoft Office Solid understanding of sales processes and dynamics Excellent time management and organizational skills Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Salesforce Certified Sales Cloud Consultant (preferred but not required) Professional Selling Skills Certification

Territory Sales Representative

UniFirst Phoenix, AZ

UniFirst Corporation, a leader in providing workplace uniforms and protective work wear in the US, Europe, and Canada, is looking for a motivated and energetic Territory Sales Representative to join our dynamic sales team. This role is instrumental in reaching out to businesses of all sizes, understanding their needs, and providing customized uniform and facility services solutions that enhance our client's brand and operations. Develop new business opportunities by identifying and qualifying potential accounts within the designated territory. Maintain and expand relationships with existing clients by providing exceptional service and understanding their unique needs. Conduct presentations and product demonstrations to showcase the value of our services. Meet and exceed sales targets and KPIs as set by sales management. Prepare detailed proposals and contracts tailored to the needs of individual clients. Stay informed of the latest industry trends and competitor activities to effectively respond to customer inquiries and challenges. Participate in trade shows, workshops, and networking events to promote UniFirst services and enhance brand visibility. Strong proficiency in CRM software and Microsoft Office Suite. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and manage time effectively. Strong analytical and problem-solving abilities. Medical Insurance Dental Insurance Vision Insurance 401k Certifications in Sales Management or Business Development are a plus but not required.

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Customer Service Representative

ProTeX the PT Xperts Phoenix, AZ

OverviewOffice Customer Service Managers wear many hats and can be challenging but rewarding. This role requires strong clerical and administrative productivity, listening and speaking to customers (sometimes distressed) by phone or email. It emphasizes building strong relationships with team and clients, maintaining calm professionalism in resolving escalations, listening, speaking plainly, multitasking, and effective communication.ResponsibilitiesDispatchers are responsible for scheduling, tracking field technicians, and monitoring client needs. They must prioritize critical situations, think quickly on their feet, and handle dependable challenges.Job RequirementsExceptional telecommunication skillsSufficient computer operations and data entryAbility to multi task and work under pressureHigh degree of emotional self‑controlWork under stressful conditions and react appropriatelyStrong desire to participate in group effortsSelf‑confidence and self‑motivationEmpathy & sensitivityWillingness to maintain respectful working relationships with co‑workers, supervisors and the general publicAble to report and assist to other departments in a timely mannerFollow‑up on assignments for potential scheduling leadsRetrieving and expediting formsPhysical DemandsAbility to sit, talk and hearAbility to use hands and fingers to handle, feel or operate objects, tools or controlsVision abilities include close vision and ability to adjust focusAbility to function in a work environment with moderate noise level from several sources creating constant activityJob Type: Full‑time#J-18808-Ljbffr

Customer Service Representative

Quadel Phoenix, AZ

2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.SummaryResponsible for responding to incoming visitors and incoming calls. Provides program customer service to applicants, participants, owners, and the public.Duties and ResponsibilitiesGreet visitors, provide information and direct person to the appropriate person as neededRespond to general inquiries from the public about the programLook up necessary data in system of recordEnter notes in system of record regarding visitor name, reason for visit, who was referred to, action needed, etc.Advise visitors of customer service survey cards and ask to complete and drop in boxAnswer incoming phone calls, provide information and direct caller to the appropriate person as neededRespond to general inquiries from the public about the programLook up necessary data in system of recordEnter notes in system of record regarding visitor name, reason for visit, who was referred to, action needed, etc.Monitor traffic flow and environment in the waiting areaComplete weekly spreadsheets:Number of walk‑in visitors and reasonsNumber of phone calls and reasonsImmediately advise HCV Manager and Managing Director of any visitors or callers with issues or complaints regarding discrimination, legal actions, etc.Treat co‑workers with courtesy and foster a spirit of teamworkAdhere to the requirements of the quality‑management system as applied to this positionOther duties as assignedQualificationsHigh school diploma or equivalent. Additional education desirable.Some business/secretarial correspondence classes preferred but not required.Attending the Quadel Housing Specialist Training when offered.Three years’ experience in a professional office environment, performing customer service, clerical and administrative functions preferred.Knowledge, Skills, and AbilitiesAbility to provide friendly and efficient customer service to the public.Ability to effectively communicate verbally with internal contacts and others as appropriate.Demonstrated ability to work successfully with socio‑economically and ethnically diverse populations.Ability to complete weekly reports.Ability to effectively perform with constant interruption.Ability to read, write and speak English. Proficiency in Spanish or other languages desirable.Ability to use necessary office equipment, computers and peripherals.Working Environment and ConditionsTypical office environment with exposure to moderate noise levels. At times, high volume walk‑in traffic or phone calls.CompetenciesProblem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem‑solving situations; uses reason even when dealing with emotional topics.Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; meets commitments.Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.Quadel is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.#J-18808-Ljbffr

Customer Service Representative

LanceSoft, Inc. Phoenix, AZ

Base pay range$17.00/hr - $20.00/hrJob OverviewWe are seeking a detail-oriented Customer Service Representative to support administrative and collections-related operations. This role involves processing taxpayer requests, handling inbound calls, performing account research, and ensuring accurate resolution of inquiries related to tax accounts and administrative support services.The ideal candidate will be comfortable working in a fast-paced, production-driven environment , managing multiple requests while maintaining accuracy and professionalism.Key ResponsibilitiesReview and process incoming collection-related email requests , including payment and return transfers, account research, refunds, levies, charge-offs, extensions, delinquency clearances, and account updates.Prepare, file, review, and process Administrative Support documentation , including payoff calculations and responses to general financial inquiries.Answer and respond to incoming taxpayer and internal calls , providing resolution via phone or written communication.Research and respond to tax clearance applications, collections maintenance requests, debt set-off inquiries , and other administrative support requests.Utilize multiple databases and online tools to research taxpayer accounts and provide accurate payoff information.Perform data entry into internal systems and databases supporting Administrative Support operations.Track and document individual production metrics and monthly work volumes .Manage record retention , including weekly processing of low-balance lien release reports.Required Skills & QualificationsPrior tax-related experienceBasic math skills , including calculations and payoff amountsAbility to handle high-volume work with accuracy and attention to detailStrong written and verbal communication skillsPreferred SkillsExperience using Google tools (Docs, Sheets, Gmail)Seniority levelAssociateEmployment typeContractJob functionCustomer ServiceIndustriesGovernment Administration, IT Services and IT Consulting, and Banking#J-18808-Ljbffr

Customer Service Representative

Sysco Phoenix, AZ

Company:US1634 Bellissimo Distribution, LLC - Greco ArizonaZip Code:85031Minimum Level of Education:High School or EquivalentMinimum Years of Experience:1 YearEmployment Type:Full TimeTravel Percentage:0JOB SUMMARYThis is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.RESPONSIBILITIESAnswer all incoming concerns/needs from all customersKey pick-up request, Handle transportation/routing on delivery questionsProcess will-call ordersProvide customers with invoice copies.Process creditsMaintaining Call listMonitor orders before the cut-offCommunicate regularly with the AE (account executives) and customers.Manage the same-day deliveries for OPCO (operating company)Perform other duties as directed by Supervisor.QUALIFICATIONSEducationHigh school diploma or equivalent.Experience1 year prior outside foodservice sales coordination or customer support experiencePreferred: Previous call center experienceProfessional SkillsStrong telephone communication skillsAble to work in a fast pace environmentAbility to sit and work at a PC for extended periodsProficient in MS OfficeBENEFITS INFORMATIONFor information on Sysco’s Benefits, please visit https://SyscoBenefits.comOVERVIEWSysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.AFFIRMATIVE ACTION STATEMENTApplicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affiective Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunityis available through Sysco Corporation, its subsidiaries and affiliates.#J-18808-Ljbffr

Customer Service Representative

Limitless East Marketing Phoenix, AZ

Customer Service Representative – Limitless East MarketingWe are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support to ensure their experience with our company is positive and memorable. Your primary responsibility will be to assist customers with inquiries, resolve issues, and provide information about our products and services.Key ResponsibilitiesHandle incoming customer inquiries via phone, email, and chat in a professional and courteous manner.Resolve customer issues and complaints effectively and efficiently, ensuring customer satisfaction.Provide accurate product information, including pricing, features, and availability, to customers.Maintain detailed records of customer interactions and transactions in our database.Collaborate with other departments to resolve customer issues and improve overall service delivery.Identify areas for process improvement and suggest solutions to enhance customer experience.QualificationsHigh school diploma or equivalent; additional education in business or related fields is a plus.Proven experience in customer service or a related role, preferably in a fast-paced environment.Excellent verbal and written communication skills, with the ability to clearly convey information to customers.Strong problem-solving skills and the ability to think quickly on your feet.Ability to work in a team-oriented environment and foster positive relationships with colleagues.What We OfferA supportive and welcoming team environment.Opportunities for professional growth and development.Competitive compensation and benefits package.#J-18808-Ljbffr

Customer Service Representative

WHOLESALE TIRE AND WHEEL DISTRIBUTORS Phoenix, AZ

This is a full-time, on-site role in Phoenix, AZ , perfect for a motivated individual who enjoys helping people and wants to start a career in a family-owned business. We will provide full training to help you succeed.Your main tasks will include:Greeting and assisting customers over the phone, via email, or in person.Answering basic questions about tires and wheels in both English and Spanish .Helping customers with their orders and keeping simple records of your work.Working with your team to make sure every customer leaves happy.What We Are Looking ForBilingual Proficiency: You can communicate clearly and professionally in both Spanish and English .A Positive Attitude: You enjoy talking to people and helping solve problems.Good Communication: You can speak and write clearly in both languages.Reliability: You are organized, show up on time, and can manage your daily tasks.Team Spirit: You like working with others toward a common goal.Willingness to Learn: You don't need to be a tire expert yet—we will teach you what you need to know.QualificationsHigh school diploma or GED equivalent.Fluent in Spanish and English (verbal and written).Basic computer skills (email, typing, and searching for information).Ability to work on-site in Phoenix.No prior industry experience is required, but any past role involving customer interaction is a plus.Seniority LevelEntry levelEmployment TypeFull-timeIndustries: WholesaleReferrals increase your chances of interviewing at WHOLESALE TIRE AND WHEEL DISTRIBUTORS by 2x.#J-18808-Ljbffr