Executive Secretary jobs in Niwot

Director, Business Transformation

Join to apply for the Director, Business Transformation role at Particle Measuring Systems Do you want to be part of a business that genuinely values entrepreneurialism , innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries. About Us Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment , improving the performance of clean manufacturing in the semiconductor and pharmaceutical industries. We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications. Your Impact We are looking for a Director of Business Transformation who will contribute to the success of the IT Team, applying their expertise in business transformation to support the achievement of team and company goals and deliver innovative, reliable solutions. In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality and continuous improvement. The Role We are seeking a visionary and results-oriented Director of Business Transformation to lead the business-facing aspects of Program Nexus. This is not just an IT project; it is a fundamental business transformation. The successful candidate will be the primary bridge between business strategy and technological execution, ensuring the program delivers its intended value and that our organization is prepared to embrace and capitalize on the new way of working. Job Responsibilities Strategic & Program Leadership Partner with the executive steering committee and senior business leaders to champion the vision for the transformation, enabled by the three pillars (MDM, ERP, Salesforce). Partner with IT and Program Management to shape and govern the multi-phased roadmap, ensuring logical sequencing and managing cross-program dependencies. Co-chair the program's business governance council, facilitating critical decisions on global process design, data standards, and scope to ensure the enterprise's best interests are prioritized Ensure effective program delivery and work closely with both internal and external stakeholders. Program Governance & Stakeholder Management Serve as a key member of the program leadership team, collaborating closely with the Program Team including but not limited to Project Managers, Technical Delivery Manager, Systems Integrator (SI), and IT counterparts. Establish project baseline schedule and budget, as well as define goals, roles, responsibilities, and desired outcomes for project team. Design and execute project implementation plans, manage critical metrics and deliverables, and track performance against key financial impacts and ROI. Oversee the primary transformation workstreams, collaborating with stakeholders to ensure project adherence to timelines, pre-emptively identify obstacles and risks, and provide support to overcome challenges. Regularly communicate project updates, milestones, and challenges to the Steering Committee and other executive leadership. Organizational Change Management (OCM) Oversee and manage a comprehensive OCM strategy that addresses stakeholder engagement, communication, leadership alignment, and business readiness. Oversee the creation and delivery of a global training program to ensure all users are proficient and confident at go-live. Proactively identify and mitigate organizational resistance, fostering a culture of adoption and enthusiasm for Program Nexus. Business Process Reengineering (BPR) Manage the team of Global Process Owners (GPOs) who are responsible for leading the design and standardization of global business processes across Finance, Supply Chain, Manufacturing, and other core functions. Challenge existing paradigms and drive the adoption of industry best practices, moving from customized local processes to harmonized global standards. Govern the Global Process Owner (GPO) network, empowering them to make design decisions that benefit the entire enterprise. Value Realization & Benefits Tracking Own the program's business case, including the definition and validation of key performance indicators (KPIs) and financial benefits. Establish a framework to track and measure the realization of program benefits both during and after implementation. Ensure that the program's scope and design choices are continuously evaluated against the business case to maximize return on investment. Continuously evaluate processes for improvements in efficiency, quality, and safety. This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company. Required Qualifications Degree: Bachelor's degree in business, technology, finance, or related field. Experience: 12+ years of professional experience, with at least 7 years in a leadership role driving large-scale business transformations. Program Leadership: Successfully directed numerous large-scale transformation initiatives, including the implementation of ERP systems (such as SAP S/4HANA, Infor, and NetSuite), deployment of CRM platforms (with preference for Salesforce), and execution of structured Master Data Management (MDM) projects. Business Process Expertise: Deep knowledge of Business Process Reengineering (BPR) and experience redesigning end-to-end processes in a global, matrixed organization. Formal certification in Change Management (e.g., Prosci) or Project Management (e.g., PMP). Executive Presence: Exceptional communication, influencing, and stakeholder management skills, with the ability to build consensus and drive decisions among senior executives. Work Environment & Physical Requirements This role primarily operates in an office environment. Must be able to sit, stand, and use a computer for extended periods of time Occasional lifting of up to 20 lbs may be required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role Compensation & Benefits Competitive base salary range: $180,000 - $195,000 Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth. Comprehensive benefits package: Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance 401(k) retirement plan with company match Vacation, holiday, and leave policies Tuition reimbursement, Employee recognition programs, Employee assistance programs Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive Referrals increase your chances of interviewing at Particle Measuring Systems by 2x Get notified about new Director Business Transformation jobs in Niwot, CO . Seniority level Director Employment type Full-time Job function Business Development and Sales Industry Manufacturing #J-18808-Ljbffr

Work Life Balance

Finance Business Partner - Commercial Excellence

Particle Measuring Systems Niwot, CO

Finance Business Partner - Commercial Excellence Title: Finance Business Partner - Commercial Excellence Department: Finance Location: Niwot, CO Reports To: Senior Financial Planning and Analysis Manager About Us: Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufacturers in the semiconductor and pharmaceutical industries. We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Your Impact We are looking for a Finance Business Partner – Commercial Excellence who will contribute to the success of the Finance Team, applying their expertise in Finance to support the achievement of team and company goals and deliver innovative, reliable solutions. In this role, the successful candidate will collaborate effectively with colleagues and cross‑functional teams, demonstrate strong problem‑solving and decision‑making skills, and maintain a commitment to professional excellence, quality and continuous improvement. The Role We are seeking a proactive and detail‑oriented Finance Business Partner to join our growing team at Particle Measuring Systems. The role focuses on supporting Commercial and Marketing teams through expert financial analysis, with a particular focus on pricing and discounting strategies to optimize margins. Power BI skills are a must. This role will report directly to the Senior Financial Planning and Analysis Manager while maintaining close relationships with the Global Vice President of Sales and the Vice President – Marketing and Strategy. Job Responsibilities Pricing Analysis Conduct thorough analysis of pricing strategies and recommend data‑driven adjustments. Support commercial teams in implementing effective pricing solutions. Margin Optimization Monitor and analyze gross margin by product, customer, and channel. Identify margin improvement opportunities and support the development of actionable plans. Discounting Analysis Collaborate with sales and marketing to optimize product mix and discounting strategies. Review and approve discount requests, ensuring alignment with profitability targets. Assess the impact of discounting on both revenue and margin. Develop clear guidelines and guardrails for discounting practices. Enhance the discount approval workflow. Lead the development of a Power BI or Excel deal tool to support discounting decisions. Commercial Analytics Provide actionable insights on sales performance, pipeline health, and conversion rates. Develop Power BI dashboards and reports to track and communicate key commercial KPIs. Strategic Projects Serve as the finance partner for go‑to‑market initiatives and commercial excellence projects, providing financial analysis, modeling, and decision support. Collaborate with cross‑functional teams to evaluate project feasibility, assess financial impact, and ensure alignment with business objectives. Support the development and implementation of new tools, processes, and reporting solutions to drive strategic improvements. Financial Reporting, Budgeting and Forecasting Lead and support the annual budgeting process for Sales & Marketing expenses and capital expenditures, partnering closely with department leaders to ensure alignment with strategic goals. Provide timely, accurate, and actionable forecasts to guide decision‑making and resource allocation. Analyze budget variances and proactively identify risks and opportunities, recommending corrective actions as needed. Continuous Improvement Identify and implement process improvements in pricing, margin management, and commercial analytics. Stay up to date with best practices and tools in pricing and commercial finance to ensure ongoing excellence. Continuously evaluate processes for improvements in efficiency, quality, and safety. This job description is not intended to be all‑inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company. Leadership and Personal Competencies Demonstrates strong analytical and problem‑solving skills with the ability to resolve complex issues into actionable solutions. Encourages a highly collaborative team environment and actively engages with all major internal and external stakeholders. Must have good planning and organizational skills and be able to communicate precisely and concisely with all levels of the organization. Must have prior experience communicating with and supporting executive and senior level management. Possesses a true business mindset understanding the key drivers behind top and bottom‑line growth as well as all aspects of business risk. Strategic focus with the ability to deep dive into the details to support the strategic analysis. This role requires flexibility to occasionally participate in early morning or evening calls to accommodate global teams and business needs. Someone who can learn and develop, and not only be open to, but embrace change. A character of unimpeachable integrity who endorses, promotes and models the Company’s core values of Be True, Own It and Aim High. Required Qualifications Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. CPA, CMA, or similar certification is a plus. Experience: Minimum of 5 years of experience in a financial analysis role, preferably within a manufacturing environment. Accounting experience is a plus. Skills: Demonstrated expertise in designing, building, and maintaining interactive dashboards and reports using Power BI. Strong analytical and problem‑solving skills with the ability to interpret complex financial data. Proficiency in financial modeling, forecasting, and variance analysis. Experience with ERP systems and advanced Excel skills. Work Environment & Physical Requirements Location – This position is in‑office approximately 75% of the time. The remainder of the time you may work from home. This role primarily operates in an office/lab/manufacturing environment. Must be able to sit, stand, and use a computer for extended periods of time. Occasional lifting of up to 20 lbs. may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role. Compensation & Benefits Competitive base salary range: $120,000 - $145,000 Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min‑to‑mid point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth. Comprehensive benefits package: Health coverage: medical, dental, vision, FSA, onsite clinic (CO employees), life insurance 401(k) retirement plan with company match Vacation, holiday, and leave policies Tuition reimbursement, Employee recognition programs, Employee assistance programs Particle Measuring Systems is proud to be an Equal Opportunity Employer and is committed to building an inclusive and supportive workplace where everyone can thrive. #J-18808-Ljbffr

High salary

Product Line Manager, Service

Particle Measuring Systems Niwot, CO

Join to apply for the Product Line Manager, Service role at Particle Measuring Systems . Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well‑known brands across multiple industries. Particle Measuring Systems (PMS) sets the standard for cleanroom contamination monitoring. With more than 60 patents, we create the technology that enables our customers to make fact‑based decisions, improve process yields, and comply with ever‑changing regulatory requirements. The Role To continue and accelerate our growth, we are looking for a Product Line Manager for our Service offerings who will focus on lifecycle revenue, service portfolio creation, attachment/renewal rates, pricing, and sales enablement to maximize customer value after the product sale. Specific Job Responsibilities Service Portfolio Strategy – Lead the creation, definition, define and management of the portfolio of service offerings (e.g., service contracts, maintenance, training, remote support, upgrades, parts programs) with cross‑functional stakeholders to maximize lifecycle revenue and customer value. Service Sales Enablement – Partner with regional service and sales teams to develop go‑to‑market strategies, pricing models, tools, and sales collateral that enable effective selling of service offerings. Customer Value Propositions – Translate technical service capabilities into clear, differentiated value propositions for customers, focusing on uptime, cost of ownership, and performance outcomes. Commercial Execution – Drive attachment rates (e.g., warranty‑to‑contract conversion, extended service sales), renewal rates, and service penetration metrics in collaboration with sales. Market & Customer Insight – Gather and analyze customer feedback, market intelligence, and competitor benchmarks specific to services to inform portfolio decisions. Pricing & Profitability – Develop pricing strategies for service offerings that balance competitiveness, value, and margin; monitor profitability of service contracts and adjust as needed. Service Innovation – Identify opportunities for new or enhanced service offerings (e.g., digital/remote services, predictive maintenance, subscription models) aligned with customer needs and business strategy. Lifecycle Management – Manage service products through their lifecycle, from introduction and growth to renewal, enhancement, or phase‑out. Collaboration with Operations – Work closely with service delivery, field service, and operations teams to ensure feasibility, scalability, and quality of offerings. Metrics & Reporting – Own KPIs specific to services such as service revenue growth, attachment and renewal rates, margin performance, and customer satisfaction. Ensures production planning efforts are accurately forecasted and staged. Use the voice of the customer to define product roadmaps that anticipate market requirements and create a competitive advantage. Develop business cases and requirements documents to justify and guide R&D efforts. Inspire and drive the organization toward the common roadmap goals. Maintain a clear understanding of competitive space and each product’s value proposition. Responsible for the creation and deployment of technical marketing, sales information, and collateral to field personnel and customers. Ensures accuracy and timeliness of collateral. Ensures optimal product lifecycle management of new and pre‑existing products. Collaborates with a variety of functional areas such as sales, engineering, manufacturing, and operations related to product management, sustaining engineering, and order fulfillment. Maintains customer communications and contacts through an online CRM system. Works with MarCom on collateral and tradeshows related to the product line. Administers and complies with all EH&S policies, and procedures as set forth by Federal, State, and company directives. Performs other duties as assigned. Qualifications BS degree in Engineering or the sciences. An advanced degree or MBA is a plus. 3 or more years of experience marketing Service in the Semiconductor or Life Sciences industries. Strong commercial mindset with ability to link technical service features to customer business outcomes. Ability to influence and align cross‑functional teams (sales, service delivery, finance, product). Data‑driven decision‑making, especially around service sales forecasting and performance tracking. Has demonstrated marketing and/or business skills, including market assessments, prospecting, business development, and customer management. Strong verbal and written communication skills. Has proven ability to work across functional and cultural boundaries. Location This role is based in Boulder, Colorado, and requires working on‑site approximately 75% of the time. A hybrid schedule will be determined with the hiring manager. Relocation assistance may be available; however, local candidates will be given priority. Benefits Medical, Dental and Vision Plans Health Advocate – This confidential service can help you; your spouse, dependent children, parents, and parents‑in‑law resolve health care and insurance‑related issues, manage chronic conditions, and improve your health and well‑being. 401(k) with company match Flexible Spending Account Onsite Wellness Clinic – Onsite physician for basic health and wellness consultations. Pay Range $91,000 – $140,000 depending upon experience. Compensation Philosophy Particle Measuring Systems determines pay for positions using local, national, and industry‑specific survey data, for the Boulder, Colorado area. We will evaluate external equity, which is the relative marketplace job worth of jobs directly comparable to jobs within our company. For new hires, we try to make competitive offers between the minimum and around the midpoint of the range. This allows the new employee room for future merit increases during review cycles. There may be times when we will offer above the midpoint. The decision to do so will be based on the applicant’s level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the compensation rates of the employees within the company doing the same position. Particle Measuring Systems is proud to be an Equal Opportunity Employer. #J-18808-Ljbffr

Program Delivery Manager - Business Transformation

Particle Measuring Systems Niwot, CO

Program Delivery Manager - Business Transformation Join to apply for the Program Delivery Manager - Business Transformation role at Particle Measuring Systems Do you want to be part of a business that genuinely values entrepreneurialism , innovation and individual accountability ? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries. About Us Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications. Your Impact We are looking for a Program Delivery Manager who will contribute to the success of the IT Team, applying their expertise in program management to support the achievement of team and company goals and deliver innovative, reliable solutions. In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality and continuous improvement. About Program Nexus Particle Measuring Systems is embarking on a multi-year, business-critical journey aimed at transforming PMS ways of working and improving end-to-end processes enabled by technology. This program is a foundational pillar of our long-term strategic vision. Program Nexus consists of the following components: migrating to a modern ERP platform (Infor or NetSuite) , master data management, and leveraging the full power of force Cloud Platforms . The Role The Program Delivery Manager is responsible for planning, directing, and coordinating activities related to the business transformation program. Reporting to the Transformation Director, this position oversees the integrated delivery of solutions across various business functions and technology teams, ensuring alignment between program outcomes, organizational strategy, and business objectives. Responsibilities include establishing priorities, developing standards and governance, and setting deadlines for the delivery of transformation initiatives. Job Responsibilities Establish and maintain the detailed integrated plan, baseline and critical path, including interdependency with other adjacent PMS projects. Management of the PMO to establish the integrated plan, work stream definitions, tracking and reporting required for each work stream and Programme Governance. In partnership with the Transformation Director, this position owns the delivery relationship with the chosen third-party Partner Delivery Manager. In collaboration with our third-party implementation partner, establish and operate the program governance including weekly work stream tracking, IT CAB, Program Board, Steering Committee and Risk Management forums. Operating change control in conjunction with the Business and Solution Design Authorities and other functions as required. Direct daily operations of the program, analyzing workflow, establishing priorities, developing standards, and setting deadlines. Meet with department heads, managers, supervisors, vendors, and others to solicit cooperation and resolve problems related to the program initiatives. Provide regular updates and deliverables to the Steering Committee, including project status reports, risk assessments, issue resolution plans, and recommendations for course corrections. Review project plans to plan and coordinate project activity, ensuring alignment with organizational goals and objectives. Collaborate with cross-functional teams to develop and implement ERP solutions that drive growth, improve efficiency, and exploit technology to achieve business results. Manage a team of technical and non-technical resources, including mentoring team members to ensure successful execution of the program. Ensure regulatory compliance and system reliability and stability through the implementation of robust change management processes and adherence to best practices and standard operating procedures. Continuously evaluate processes for improvements in efficiency, quality, and safety. This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company. Required Qualifications Bachelor’s degree in computer science, Information Systems, or related field; MBA preferred. 8+ years of progressive experience in program or project management, including delivery of ERP and Salesforce transformations. Demonstrated success delivering at least one large-scale transformation that involved a modern ERP implementation (e.g., SAP S/4HANA, Oracle Cloud ERP, Infor, etc.) AND either a CRM platform (preferably Salesforce) or a formal MDM initiative. Strong knowledge of ERP systems, including implementation, customization, and system architecture, as well as ERP best practices and methodologies. Excellent leadership, communication, and project management skills, with the ability to develop and manage complex project plans. Exceptional communication, influencing, and stakeholder management skills, with the ability to build consensus and drive decisions. Formal certification in Change Management (e.g., Prosci) or Project Management (e.g., PMP) required. Work Environment & Physical Requirements This role primarily operates in an office environment. Must be able to sit, stand, and use a computer for extended periods of time. Occasional lifting of up to 20 lbs. may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role. Compensation & Benefits Competitive base salary range: $120,000 - $150,000 Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth. Comprehensive benefits package: Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance 401(k) retirement plan with company match Vacation, holiday, and leave policies Tuition reimbursement, Employee recognition programs, Employee assistance programs Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive. Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales Industries Manufacturing #J-18808-Ljbffr

ERP Application Administrator

Particle Measuring Systems Niwot, CO

1 week ago Be among the first 25 applicants Do you want to be part of a business that genuinely values entrepreneurialism , innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well‑known brands across multiple industries. About Us Established in 1972, Particle Measuring Systems is a global leader for micro‑contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications. Your Impact We are looking for an ERP Application Administrator who will contribute to the success of the IT Team, applying their expertise in ERP systems to support the achievement of team and company goals and deliver innovative, reliable solutions. In this role, the successful candidate will collaborate effectively with colleagues and cross‑functional teams, demonstrate strong problem‑solving and decision‑making skills, and maintain a commitment to professional excellence, quality and continuous improvement. The Role We are implementing Infor Cloud Suite Industrial (SyteLine) and seeking a highly skilled ERP Application Administrator to own the technical health, security, and operational continuity of our ERP ecosystem. This is a mission‑critical role in ensuring our SaaS‑hosted ERP platform is stable, secure, and delivering maximum business value. This position is not a functional business analyst role, it is a hands‑on technical administrator role responsible for system administration, integrations oversight, security, environment coordination, and technical governance. You will be the primary steward of our ERP application, working closely with business system owners, developers, functional analysts, and Infor support. Job Responsibilities Core ERP Administration (CSI/SyteLine) Troubleshoot technical issues (logs, error dumps, failed jobs). Monitor and manage batch jobs, background tasks, and system uptime. Provision and deactivate ERP user accounts; manage roles, permissions, and security groups. Enforce segregation of duties (SoD), SOX, and GDPR compliance. Audit user permissions, remediate exceptions, and implement authentication controls. Coordinate Velocity Suite patching, tenant refreshes, and quarterly release cycles. Monitor and manage license usage. Maintain application‑level technical configuration settings, parameters, and technical documentation. Integrations & Infor OS / ION – Support Integrations Lead Administer and monitor ION BOD flows, workflows, and monitors. Support APIs, connection points, and external integrations. Troubleshoot and resolve interface failures, escalating to vendors where necessary. Reporting & Analytics (Birst / CSI Analytics) Serve as initial administrator for Birst: manage spaces, refresh jobs, and user security. Partner with developers and functional analysts on data models and KPI dashboards. Monitor reporting performance and coordinate enhancements with business owners. Document Management (IDM) Configure document types, metadata, and lifecycles in Infor IDM. Enforce retention rules, legal holds, and sensitive document compliance (e.g., SOX, GDPR). Coordinate IDM workflows and integrations with CSI transactions. Shop Floor & Warehouse (Factory Track) - Support Functional Analyst Support configuration of Time Track, Warehouse Mobility, and Manufacturing Track modules. Manage device and peripheral setup (scanners, label printers, handhelds). Troubleshoot exceptions and reconcile transactions to CSI. Governance, Risk, Compliance (GRC) Collaborate with the business to define SoD rulesets. Enforce SoD rulesets, sensitive access monitoring, and remediation. Run periodic audits and produce audit evidence documentation. Support auditors with reports and compliance documentation. Velocity Suite & Release Management Serve as point of contact for environment requests, refreshes, and patch deployments. Coordinate quarterly release cycles; plan test cases and regression packs. Move toward continuous adoption as automated regression testing matures. ITSM, Change & Release Management Provide Tier 1/2 technical triage and elevate to developers or Infor support as needed. Track incidents, root cause analysis, and known errors. Training, Knowledge, and Continuous Improvement Document technical SOPs, runbooks, and admin procedures. Contribute to role‑based training materials and end‑user enablement. Maintain knowledge base articles and “What Changed” notes after releases. Participate in continuous improvement by evaluating enhancements, tracking ROI/KPIs, and aligning to the Infor roadmap with our Customer Success Manager. Required Qualifications Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience). 5+ years of ERP application administration experience in the Infor ecosystem. Strong knowledge of ERP security, RBAC, SoD, and compliance frameworks (SOX, GDPR). Experience with job scheduling, monitoring, and system troubleshooting. Familiarity with Infor OS/ION, APIs, and integration management. Knowledge of reporting/analytics platforms (Birst or equivalent BI). Experience with IDM or similar document/content management systems. Familiarity with Factory Track or other shop‑floor/warehouse execution systems. Excellent documentation, process, and knowledge management skills. Strong collaboration skills: able to work with developers, functional analysts, and business stakeholders. Experience with ITSM and change management practices. Preferred Qualifications Infor Admin training or certification. Exposure to Infor GRC, Velocity Suite, and Data Lake. Birst administration and modeling experience. Experience supporting multiple modules (Finance, Supply Chain, Manufacturing, Service, Projects, and more). Familiarity with audit preparation and compliance reporting. Agile/Scrum project participation. Business Process Mapping Notation (BPMN). Reporting & Work Environment Reports to: Business Systems Manager Works closely with: Application Solutions Engineer (developer/integrations), functional analysts, infrastructure teams, Infor support. Location: Remote, Hybrid, or Onsite (Niwot, CO). Schedule: Primarily standard business hours with occasional after‑hours work during cutovers or urgent incidents. Work Environment & Physical Requirements This role primarily operates in an office environment. Must be able to sit, stand, and use a computer for extended periods of time. Occasional lifting of up to 20 lbs. may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role. Compensation & Benefits Competitive base salary range: $60,000 - $92,000 Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min‑to‑mid‑point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth. Comprehensive benefits package: Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance 401(k) retirement plan with company match Vacation, holiday, and leave policies Tuition reimbursement, employee recognition programs, employee assistance programs Equal Opportunity Employer Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive. Referrals increase your chances of interviewing at Particle Measuring Systems by 2x Get notified about new Application Administrator jobs in Niwot, CO. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology Industries: Manufacturing #J-18808-Ljbffr

Director, Business Transformation

Particle Measuring Systems Niwot, CO

Join to apply for the Director, Business Transformation role at Particle Measuring SystemsDo you want to be part of a business that genuinely values entrepreneurialism , innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.About UsEstablished in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment , improving the performance of clean manufacturing in the semiconductor and pharmaceutical industries. We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications.Your ImpactWe are looking for a Director of Business Transformation who will contribute to the success of the IT Team, applying their expertise in business transformation to support the achievement of team and company goals and deliver innovative, reliable solutions. In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality and continuous improvement.The RoleWe are seeking a visionary and results-oriented Director of Business Transformation to lead the business-facing aspects of Program Nexus. This is not just an IT project; it is a fundamental business transformation. The successful candidate will be the primary bridge between business strategy and technological execution, ensuring the program delivers its intended value and that our organization is prepared to embrace and capitalize on the new way of working.Job ResponsibilitiesStrategic & Program LeadershipPartner with the executive steering committee and senior business leaders to champion the vision for the transformation, enabled by the three pillars (MDM, ERP, Salesforce).Partner with IT and Program Management to shape and govern the multi-phased roadmap, ensuring logical sequencing and managing cross-program dependencies.Co-chair the program's business governance council, facilitating critical decisions on global process design, data standards, and scope to ensure the enterprise's best interests are prioritizedEnsure effective program delivery and work closely with both internal and external stakeholders.Program Governance & Stakeholder ManagementServe as a key member of the program leadership team, collaborating closely with the Program Team including but not limited to Project Managers, Technical Delivery Manager, Systems Integrator (SI), and IT counterparts.Establish project baseline schedule and budget, as well as define goals, roles, responsibilities, and desired outcomes for project team.Design and execute project implementation plans, manage critical metrics and deliverables, and track performance against key financial impacts and ROI.Oversee the primary transformation workstreams, collaborating with stakeholders to ensure project adherence to timelines, pre-emptively identify obstacles and risks, and provide support to overcome challenges.Regularly communicate project updates, milestones, and challenges to the Steering Committee and other executive leadership.Organizational Change Management (OCM)Oversee and manage a comprehensive OCM strategy that addresses stakeholder engagement, communication, leadership alignment, and business readiness.Oversee the creation and delivery of a global training program to ensure all users are proficient and confident at go-live.Proactively identify and mitigate organizational resistance, fostering a culture of adoption and enthusiasm for Program Nexus.Business Process Reengineering (BPR)Manage the team of Global Process Owners (GPOs) who are responsible for leading the design and standardization of global business processes across Finance, Supply Chain, Manufacturing, and other core functions.Challenge existing paradigms and drive the adoption of industry best practices, moving from customized local processes to harmonized global standards.Govern the Global Process Owner (GPO) network, empowering them to make design decisions that benefit the entire enterprise.Value Realization & Benefits TrackingOwn the program's business case, including the definition and validation of key performance indicators (KPIs) and financial benefits.Establish a framework to track and measure the realization of program benefits both during and after implementation.Ensure that the program's scope and design choices are continuously evaluated against the business case to maximize return on investment.Continuously evaluate processes for improvements in efficiency, quality, and safety.This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company.Required QualificationsDegree: Bachelor's degree in business, technology, finance, or related field.Experience: 12+ years of professional experience, with at least 7 years in a leadership role driving large-scale business transformations.Program Leadership: Successfully directed numerous large-scale transformation initiatives, including the implementation of ERP systems (such as SAP S/4HANA, Infor, and NetSuite), deployment of CRM platforms (with preference for Salesforce), and execution of structured Master Data Management (MDM) projects.Business Process Expertise: Deep knowledge of Business Process Reengineering (BPR) and experience redesigning end-to-end processes in a global, matrixed organization.Formal certification in Change Management (e.g., Prosci) or Project Management (e.g., PMP).Executive Presence: Exceptional communication, influencing, and stakeholder management skills, with the ability to build consensus and drive decisions among senior executives.Work Environment & Physical RequirementsThis role primarily operates in an office environment. Must be able to sit, stand, and use a computer for extended periods of timeOccasional lifting of up to 20 lbs may be requiredReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this roleCompensation & BenefitsCompetitive base salary range: $180,000 - $195,000Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.Comprehensive benefits package:Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance401(k) retirement plan with company matchVacation, holiday, and leave policiesTuition reimbursement, Employee recognition programs, Employee assistance programsParticle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thriveReferrals increase your chances of interviewing at Particle Measuring Systems by 2xGet notified about new Director Business Transformation jobs in Niwot, CO .Seniority levelDirectorEmployment typeFull-timeJob functionBusiness Development and SalesIndustryManufacturing#J-18808-Ljbffr

Product Line Manager, Service

Particle Measuring Systems Niwot, CO

Join to apply for the Product Line Manager, Service role at Particle Measuring Systems .Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well‑known brands across multiple industries.Particle Measuring Systems (PMS) sets the standard for cleanroom contamination monitoring. With more than 60 patents, we create the technology that enables our customers to make fact‑based decisions, improve process yields, and comply with ever‑changing regulatory requirements.The RoleTo continue and accelerate our growth, we are looking for a Product Line Manager for our Service offerings who will focus on lifecycle revenue, service portfolio creation, attachment/renewal rates, pricing, and sales enablement to maximize customer value after the product sale.Specific Job ResponsibilitiesService Portfolio Strategy – Lead the creation, definition, define and management of the portfolio of service offerings (e.g., service contracts, maintenance, training, remote support, upgrades, parts programs) with cross‑functional stakeholders to maximize lifecycle revenue and customer value.Service Sales Enablement – Partner with regional service and sales teams to develop go‑to‑market strategies, pricing models, tools, and sales collateral that enable effective selling of service offerings.Customer Value Propositions – Translate technical service capabilities into clear, differentiated value propositions for customers, focusing on uptime, cost of ownership, and performance outcomes.Commercial Execution – Drive attachment rates (e.g., warranty‑to‑contract conversion, extended service sales), renewal rates, and service penetration metrics in collaboration with sales.Market & Customer Insight – Gather and analyze customer feedback, market intelligence, and competitor benchmarks specific to services to inform portfolio decisions.Pricing & Profitability – Develop pricing strategies for service offerings that balance competitiveness, value, and margin; monitor profitability of service contracts and adjust as needed.Service Innovation – Identify opportunities for new or enhanced service offerings (e.g., digital/remote services, predictive maintenance, subscription models) aligned with customer needs and business strategy.Lifecycle Management – Manage service products through their lifecycle, from introduction and growth to renewal, enhancement, or phase‑out.Collaboration with Operations – Work closely with service delivery, field service, and operations teams to ensure feasibility, scalability, and quality of offerings.Metrics & Reporting – Own KPIs specific to services such as service revenue growth, attachment and renewal rates, margin performance, and customer satisfaction.Ensures production planning efforts are accurately forecasted and staged.Use the voice of the customer to define product roadmaps that anticipate market requirements and create a competitive advantage.Develop business cases and requirements documents to justify and guide R&D efforts.Inspire and drive the organization toward the common roadmap goals.Maintain a clear understanding of competitive space and each product’s value proposition.Responsible for the creation and deployment of technical marketing, sales information, and collateral to field personnel and customers. Ensures accuracy and timeliness of collateral.Ensures optimal product lifecycle management of new and pre‑existing products.Collaborates with a variety of functional areas such as sales, engineering, manufacturing, and operations related to product management, sustaining engineering, and order fulfillment.Maintains customer communications and contacts through an online CRM system.Works with MarCom on collateral and tradeshows related to the product line.Administers and complies with all EH&S policies, and procedures as set forth by Federal, State, and company directives.Performs other duties as assigned.QualificationsBS degree in Engineering or the sciences. An advanced degree or MBA is a plus.3 or more years of experience marketing Service in the Semiconductor or Life Sciences industries.Strong commercial mindset with ability to link technical service features to customer business outcomes.Ability to influence and align cross‑functional teams (sales, service delivery, finance, product).Data‑driven decision‑making, especially around service sales forecasting and performance tracking.Has demonstrated marketing and/or business skills, including market assessments, prospecting, business development, and customer management.Strong verbal and written communication skills.Has proven ability to work across functional and cultural boundaries.LocationThis role is based in Boulder, Colorado, and requires working on‑site approximately 75% of the time. A hybrid schedule will be determined with the hiring manager. Relocation assistance may be available; however, local candidates will be given priority.BenefitsMedical, Dental and Vision PlansHealth Advocate – This confidential service can help you; your spouse, dependent children, parents, and parents‑in‑law resolve health care and insurance‑related issues, manage chronic conditions, and improve your health and well‑being.401(k) with company matchFlexible Spending AccountOnsite Wellness Clinic – Onsite physician for basic health and wellness consultations.Pay Range$91,000 – $140,000 depending upon experience.Compensation PhilosophyParticle Measuring Systems determines pay for positions using local, national, and industry‑specific survey data, for the Boulder, Colorado area. We will evaluate external equity, which is the relative marketplace job worth of jobs directly comparable to jobs within our company. For new hires, we try to make competitive offers between the minimum and around the midpoint of the range. This allows the new employee room for future merit increases during review cycles. There may be times when we will offer above the midpoint. The decision to do so will be based on the applicant’s level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the compensation rates of the employees within the company doing the same position.Particle Measuring Systems is proud to be an Equal Opportunity Employer.#J-18808-Ljbffr

Finance Business Partner - Commercial Excellence

Particle Measuring Systems Niwot, CO

Finance Business Partner - Commercial Excellence Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We're a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications. We are looking for a Finance Business Partner - Commercial Excellence who will contribute to the success of the Finance Team, applying their expertise in Finance to support the achievement of team and company goals and deliver innovative, reliable solutions. In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality and continuous improvement. We are seeking a proactive and detail-oriented Finance Business Partner to join our growing team at Particle Measuring Systems. The Finance Business Partner Commercial Excellence plays a pivotal role in supporting Commercial and Marketing teams through expert financial analysis, with a particular focus on pricing and discounting strategies to optimize margins. Power BI skills are a must. This role will report directly to the Senior Financial Planning and Analysis Manager but will maintain a close relationship with the Global Vice President of Sales and the Vice President Marketing and Strategy and their direct reports. Job Responsibilities: Pricing Analysis Conduct thorough analysis of pricing strategies and recommend data-driven adjustments. Support commercial teams in implementing effective pricing solutions. Margin Optimization Monitor and analyze gross margin by product, customer, and channel. Identify margin improvement opportunities and support the development of actionable plans. Discounting Analysis Collaborate with sales and marketing to optimize product mix and discounting strategies. Review and approve discount requests, ensuring alignment with profitability targets. Assess the impact of discounting on both revenue and margin. Develop clear guidelines and guardrails for discounting practices. Enhance the discount approval workflow. Lead the development of a Power BI or excel deal tool to support discounting decisions. Commercial Analytics Provide actionable insights on sales performance, pipeline health, and conversion rates. Develop Power Bi dashboards and reports to track and communicate key commercial KPIs. Strategic Projects Serve as the finance partner for go-to-market initiatives and commercial excellence projects, providing financial analysis, modeling, and decision support. Collaborate with cross-functional teams to evaluate project feasibility, assess financial impact, and ensure alignment with business objectives. Support the development and implementation of new tools, processes, and reporting solutions to drive strategic improvements Financial Reporting, Budgeting, and Forecasting: Lead and support the annual budgeting process for Sales & Marketing expenses and capital expenditures, partnering closely with department leaders to ensure alignment with strategic goals. Provide timely, accurate, and actionable forecasts to guide decision-making and resource allocation. Analyze budget variances and proactively identify risks and opportunities, recommending corrective actions as needed. Continuous Improvement Identify and implement process improvements in pricing, margin management, and commercial analytics. Stay up to date with best practices and tools in pricing and commercial finance to ensure ongoing excellence. Leadership and Personal Competencies: Demonstrates strong analytical and problem-solving skills with the ability to resolve complex issues into actionable solutions. Encourages a highly collaborative team environment and actively engages with all major internal and external stakeholders. Must have good planning and organizational skills and be able to communicate precisely and concisely with all levels of the organization. Must have prior experience communicating with and supporting executive and senior level management. Possesses a true business mindset understanding the key drivers behind top and bottom-line growth as well as all aspects of business risk. Strategic focus with the ability to deep dive into the details to support the strategic analysis. This role requires flexibility to occasionally participate in early morning or evening calls to accommodate global teams and business needs. Someone who can learn and develop, and not only be open to, but embrace change. A character of unimpeachable integrity who endorses, promotes and models the Company's core values of Be True, Own It and Aim High. Required Qualifications: Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field. CPA, CMA, or similar certification is a plus. Experience: Minimum of 5 years of experience in a financial analysis role, preferably within a manufacturing environment. Accounting experience is a plus. Skills: Demonstrated expertise in designing, building, and maintaining interactive dashboards and reports using Power BI. Strong analytical and problem-solving skills with the ability to interpret complex financial data. Proficiency in financial modeling, forecasting, and variance analysis. Experience with ERP systems and advanced Excel skills. Work Environment & Physical Requirements: Location This is position is "in-office" approximately 75% of the time. The remainder of the time you may work from home. This percentage is a target with the actual schedule to be determined in conjunction with the manager's expectations for the position. The location of this position is in Niwot, CO. This role primarily operates in an office/lab/manufacturing environment. Must be able to sit, stand, and use a computer for extended periods of time. Occasional lifting of up to 20 lbs. may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role. Compensation & Benefits: Competitive base salary range: $120,000 - $145,000 Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth. Comprehensive benefits package: Health coverage: medical, dental, vision, FSA, onsite clinic (CO employees), life insurance 401(k) retirement plan with company match Vacation, holiday, and leave policies Tuition reimbursement, Employee recognition programs, Employee assistance programs Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive

Office Coordinator

Particle Measuring Systems Niwot, CO

Office Coordinator Do you want to be part of a business that genuinely values entrepreneurialism, innovation, and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries. Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We're a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications. We are seeking an Office Coordinator who will play a vital role in the success of the Office Administration team. The successful candidate will apply their expertise to ensure an efficient, welcoming, and well-organized workplace that supports the achievement of team and company goals. The Office Coordinator plays a key role in ensuring the smooth day-to-day operations of the office. This position supports facilities management, administrative coordination, and front desk operations. The ideal candidate is organized, proactive, and service-oriented, with a strong ability to multitask in a dynamic environment. Job responsibilities include: Primary point of contact for front desk, mail, and visitor management, ensuring a welcoming workplace environment Work closely with Facilities to support building maintenance, repairs, and office space coordination Support vendor and contractor relationships, including scheduling, onsite coordination, and compliance with security procedures Support the Site Leadership Team and Executive Assistant for site events and wellness initiatives Process invoices, complete expense reports, and assist with purchase orders related to facilities, supplies, and vendors Coordinate meeting room setup Maintain inventory of office and kitchen supplies; order and restock as needed Support catering and event logistics for onsite meetings, trainings, and special events Assist with new hire logistics in partnership with recruiters and Executive Assistant Provide administrative support for general office operations and cross-functional teams as required Demonstrate strong confidentiality and discretion when handling sensitive information Continuously evaluate processes for improvements in efficiency, quality, and safety This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company Required qualifications include: 2+ years of experience in office coordination or administrative roles Ability to prioritize and manage multiple tasks in a dynamic environment Proficiency with Microsoft Office and Teams Required skills: professional, friendly, customer-service oriented Preferred qualifications include: Experience with: visitor and badge systems Work environment and physical requirements include: This role primarily operates in an office environment. Must be able to sit, stand, and use a computer for extended periods of time Frequently lift, push, and/or move up to 50 lbs. as needed Position may require occasional bending, reaching, and moving office equipment or furniture Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role This position is 100% on-site, supporting the day-to-day needs of the office and ensuring a consistent, high-quality employee and visitor experience. Compensation and benefits include: Competitive base salary range: $25 - $32 Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth. Comprehensive benefits package, including: Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance 401(k) retirement plan with company match Vacation, holiday, and leave policies Tuition reimbursement, Employee recognition programs, Employee assistance programs Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive.

Product Line Manager, Service

Particle Measuring Systems Niwot, CO

Product Line Manager For Service Offerings Do you want to be part of a business that genuinely values entrepreneurialism, innovation, and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries. Particle Measuring Systems (PMS) sets the standard for cleanroom contamination monitoring. With more than 60 patents, we create the technology that enables our customers to make fact-based decisions, improve process yields, and comply with ever-changing regulatory requirements. The Role To continue and accelerate our growth, we are looking for a Product Line Manager for our Service offerings who will focus on lifecycle revenue, service portfolio creation, attachment/renewal rates, pricing, and sales enablement to maximize customer value after the product sale. Specific Job Responsibilities: Service Portfolio Strategy Lead the creation, definition, and management of the portfolio of service offerings (e.g., service contracts, maintenance, training, remote support, upgrades, parts programs) with cross-functional stakeholders to maximize lifecycle revenue and customer value. Service Sales Enablement Partner with regional service and sales teams to develop go-to-market strategies, pricing models, tools, and sales collateral that enable effective selling of service offerings. Customer Value Propositions Translate technical service capabilities into clear, differentiated value propositions for customers, focusing on uptime, cost of ownership, and performance outcomes. Commercial Execution Drive attachment rates (e.g., warranty-to-contract conversion, extended service sales), renewal rates, and service penetration metrics in collaboration with sales. Market & Customer Insight Gather and analyze customer feedback, market intelligence, and competitor benchmarks specific to services to inform portfolio decisions. Pricing & Profitability Develop pricing strategies for service offerings that balance competitiveness, value, and margin; monitor profitability of service contracts and adjust as needed. Service Innovation Identify opportunities for new or enhanced service offerings (e.g., digital/remote services, predictive maintenance, subscription models) aligned with customer needs and business strategy. Lifecycle Management Manage service products through their lifecycle, from introduction and growth to renewal, enhancement, or phase-out. Collaboration with Operations Work closely with service delivery, field service, and operations teams to ensure feasibility, scalability, and quality of offerings. Metrics & Reporting Own KPIs specific to services such as service revenue growth, attachment and renewal rates, margin performance, and customer satisfaction. Ensures production planning efforts are accurately forecasted and staged. Use the voice of the customer to define product roadmaps that anticipate market requirements and create a competitive advantage. Develop business cases and requirements documents to justify and guide R&D efforts. Inspire and drive the organization toward the common roadmap goals. Maintain a clear understanding of competitive space and each products value proposition. Responsible for the creation and deployment of technical marketing, sales information, and collateral to field personnel and customers. Ensures accuracy and timeliness of collateral. Ensures optimal product lifecycle management of new and pre-existing products. Collaborates with a variety of functional areas such as sales, engineering, manufacturing, and operations related to product management, sustaining engineering, and order fulfillment. Maintains customer communications and contacts thru an online CRM system. Works with MarCom on collateral and tradeshows related to the product line. Administers and complies with all EH&S policies, and procedures as set forth by Federal, State, and company directives. Performs other duties as assigned. Qualifications: BS degree in Engineering or the sciences. An advanced degree or MBA is a plus. 3 or more years of experience marketing Service in the Semiconductor or Life Sciences industries. Strong commercial mindset with ability to link technical service features to customer business outcomes. Ability to influence and align cross-functional teams (sales, service delivery, finance, product). Data-driven decision-making, especially around service sales forecasting and performance tracking. Has demonstrated marketing and/or business skills, including market assessments, prospecting, business development, and customer management. Strong verbal and written communication skills. Has proven ability to work across functional and cultural boundaries. The Nuts and Bolts Location This role is based in Boulder, Colorado, and requires working on-site approximately 75% of the time. A hybrid schedule will be determined with the hiring manager. Relocation assistance may be available; however, local candidates will be given priority. 2025 Benefits At-a-Glance Our benefits package is provided through our parent company, Spectris. Medical, Dental and Vision Plans Health Advocate This confidential service can help you; your spouse, dependent children, parents, and parents-in-law resolve health care and insurance-related issues, manage chronic conditions, and improve your health and well-being. 401(k) with company match Flexible Spending Account Onsite Wellness Clinic Onsite physician for basic health and wellness consultations. Pay Range $91000 - 140000 depending upon experience Particle Measuring Systems determines pay for positions using local, national, and industry-specific survey data, for the Boulder, Colorado area. We will evaluate external equity, which is the relative marketplace job worth of jobs directly comparable to jobs within our company. For new hires, we try to make competitive offers between the minimum and around the midpoint of the range. This allows the new employee room for future merit increases during review cycles. There may be times when we will offer above the midpoint. The decision to do so will be based on the applicants level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the compensation rates of the employees within the company doing the same position. Particle Measuring Systems is proud to be an Equal Opportunity Employer.