Director of Product Commercialization Strategy Worldwide jobs in Dover

Assistant Director of Nursing (Assisted Living Setting) Danbury Massillon

If you have a passion for helping others… If it is your calling to make someone’s day better… If you want to build meaningful relationships with those you work with… Then it’s time for you to join the Danbury family! Our residents and team members can’t wait to meet you. We are looking for new team members who care like we do. We care for our residents, our co-workers, our families, our vendors… We Care. That’s the Danbury Difference. We are currently seeking a n Assistant Director of Nursing for our community. We have a Full Time position open. Our Assistant Director of Nursing responsibilities include: Schedule shift coverage Admission assessments / annual assessments / condition change assessments Annual H&P/ prepare family notification letter Omission reports Prepare for and assist doctor on rounds every week and update doctor book Initial admission care plan / updates as needed Assist with monthly care plans if needed Send out physician orders Enter new nurses into lab and mobiles The experience and/or skills required for this position are: Experience in Assisted Living Current LPN licensure Flexible schedule Strong people skills and problem-solving skills When you join our team in a full-time position, you will enjoy a great benefit package that includes: Company paid Short Term Disability, Long Term Disability, Life and AD&D Medical, Dental, Vision, Additional Voluntary Life, Additional Voluntary AD&D 401(k) Paid Time Off Paid Holidays Tuition Reimbursement All our employees, full and part time, can enjoy these great perks: On Demand Pay available Referral Bonus opportunities If you’re ready to make a difference in the lives of our residents and our teams, apply now. Danbury does not require employees to be vaccinated. Danbury Senior Living provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 21 hours ago

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Assistant Director of Nursing (Assisted Living Setting)

Danbury Massillon Dover, OH

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Director, Customer Care

Chesapeake Utilities Corporation Dover, DE

Job Category: Customer Service Support & AdministrationLocation: Hybrid residing within commutable distance to DE or Yulee, FL office locations, periodic travel requiredWhat makes us great:At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.Your role in our success:The Director provides leadership for a comprehensive support model that integrates internal teams with external partners to deliver exceptional service. This role is responsible for ensuring operational accuracy, responsiveness, and efficiency across all customer interactions, while maintaining a strong focus on strategic alignment of people, processes, and technology. By fostering scalable, customer-focused solutions, the Director drives continuous improvement and positions the organization as a leader in service excellence. This high-impact role plays a critical part in advancing organizational goals and supporting overall business growth.What you'll be working on:Setting vision and performance standards for customer service excellenceOptimizing service delivery channels across internal and external teamsChampioning a customer-first culture through training, quality, and engagement programsCollaborating cross-functionally to exceed industry benchmarks in satisfaction, responsiveness, and reliabilitySupporting digital enablement initiatives to enhance service outcomes and operational agilityProvides strategic leadership and day-to-day oversight of the Customer Service Operations leadership teamOversight for all contact center operations and customer interaction touchpoints, including inbound customer contacts and BPO partner relationships, ensuring seamless service delivery, operational efficiency and adherence to SLAs/KPIs across channelsCollaborates cross-functionally with CX Strategy, Systems, CX Excellence & Support, Customer Billing & Payments, Field Services, IT, Finance, Communications, Regulatory, Governmental Affairs, etc. to streamline processes and enhance service deliveryCollaborates and supports implementation of strategies that improve customer satisfaction, operational efficiency, and digital enablementAnalyzes performance trends, customer feedback, and process effectiveness to guide improvements and innovationWho you are:Bachelor’s degree in Business, Communications, Operations Management or a related field10 years of progressive leadership experience in customer service, with proven experience managing BPO relationships including governance programsDemonstrated experience with utility operations and regulatory considerations and proceedingsStrong analytical, communication, and relationship-building skillsExcellent computer skills including Microsoft Office Suite & SAP. Working knowledge of IVR/phone systems, such as Five9, and contact center support systems/ technologiesDemonstrated success in building and leading high-performing teams and support functionsAble to deliver outstanding customer experiences and building scalable service ecosystemsAbility and willingness to travel to various locations and work extended/non-standard hours as neededAbility to foster a culture of accountability, empowerment, and continuous improvement within both internal and external service teamsBenefits/what’s in it for you?Competitive base salary based on successful candidate's background as it relates to the job requirements as well as internal equity considerationsFantastic opportunities for career growthCooperative, supportive and empowered team atmosphereAnnual bonus and salary increase opportunitiesMonthly recognition eventsEndless wellness initiatives and community eventsRobust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!Paid time off, holidays and a separate bank of sick time!Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may [email protected] Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr

Director, Customer Service & Experience

Chesapeake Utilities Corporation Dover, DE

A prominent utilities company is seeking an experienced Director to lead their customer service operations. This role will focus on optimizing service delivery, managing BPO relationships, and analyzing performance. The ideal candidate will possess a Bachelor's degree and 10 years of leadership experience in customer service, alongside strong analytical and communication skills. The position offers a competitive salary, opportunities for career growth, and a supportive team environment.#J-18808-Ljbffr

Marketing Modernization Director

GE Healthcare Dover, DE

Job Description SummaryThe Marketing Modernization Director is a pivotal role designed for a strategic leader passionate about driving change and setting new benchmarks in digital marketing within the healthcare sector. This individual will be at the helm of modernizing GE Healthcare's approach to digital marketing, focusing on leveraging the latest advancements in AI, search engines, social media, and lifecycle marketing to significantly enhance our digital footprint in the U.S. and Canadian markets.GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionRoles and ResponsibilitiesDigital Strategy Innovation: Spearhead the modernization of our paid and organic search strategies, incorporating AI-driven platforms such as ChatGPT, Claude, and Gemini to align with evolving buyer behaviors and search patterns. Develop cutting-edge approaches to improve our quality score and optimize our presence across digital channels.Social Media Excellence: Redefine our organic and paid social media strategies to amplify thought leadership content, enhance SERP rankings, and improve quality scores on platforms including LinkedIn, Meta, and others. Drive engagement and elevate our brand presence through innovative social media tactics and content marketing. Develop and execute Employee advocacy program ensuring our Associates are able to easily communicate our thought leadership content on our channels and are driving the GEHC brand to thier connections.Lifecycle Marketing Leadership: Craft and execute a comprehensive lifecycle marketing strategy that enhances customer relationships from prospecting to repurchase. Utilize email and other channels in a coordinated manner to deepen engagement and drive customer loyalty and retention.Email Strategy Development: Design and implement sophisticated email marketing strategies that effectively engage target audiences and drive key business objectives. Utilize segmentation, personalization, and automation to enhance the customer journey from acquisition through to loyalty and retention.Data Analysis & Optimization: Regularly analyze campaign performance and customer behavior to identify insights and opportunities for optimization. Leverage A/B testing and other methodologies to continuously improve campaign effectiveness and ROI.Strategic Analysis and Execution: Conduct thorough market analysis to identify gaps and opportunities in our current digital marketing strategies. Develop and implement robust action plans to address these gaps, leveraging data-driven insights to guide decision-making.Stakeholder Collaboration: Establish and nurture strategic relationships with key digital advertisers and platforms to ensure GE Healthcare remains at the forefront of digital marketing trends and opportunities.Required QualificationsBachelors degree required, Master's degree preferred.Certification in AI, machine learning, or experience using LLM to improve digital marketing capabilities required.Minimum of 6 years of experience executing digital marketing programs, with a proven track record of leading successful marketing transformation projects.Deep understanding of digital marketing ecosystems, including SEO, AI-driven content platforms, social media strategies, and lifecycle marketing.Exceptional leadership skills with the ability to manage and inspire a team towards achieving groundbreaking results.Strong analytical skills, with a knack for identifying trends and insights in complex data sets.Excellent relationship-building capabilities with internal stakeholders and external partners.Agile and innovative thinker, with a relentless drive for excellence and a constant eye on the latest marketing trends and technologies.We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.We will not sponsor individuals for employment visas, now or in the future, for this job opening.For U.S. based positions only, the pay range for this position is $160,160.00-$240,240.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional InformationGE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.Relocation Assistance Provided: NoApplication Deadline: January 20, 2026

Director, Finance & Accounting

MAXIMUS Dover, DE

Description & Requirements Maximus is currently seeking a Director, Finance & Accounting. In this role, you will be responsible for performing and providing financial oversight to the business. This is a remote position. Essential Duties and Responsibilities: - Prepare financial budgeting, forecasting and reporting on a monthly, quarterly, and annual basis, while performing variance analysis between forecast and actual. - Ensure effectiveness of accuracy and timeliness of forecasting, reporting, accruals, and other financial related processes and systems on a weekly and monthly basis. - Provide direct financial leadership and support for assessing service allocation rates, composition of cost pools for new allocations. - Work with group and project finance teams to develop, administer, and implement process improvements and methodologies and cost allocation expectations. Job-Specific Essential Duties and Responsibilities: - Lead a team of financial professionals to develop and implement a financial strategy that is effective, consistent and aligns with the organization's overall financial strategy. - Responsible for oversight and maintenance of project financial records and forecasts. - Provide strategic pricing leadership to support a new business area. - Participate in all internal and external audits. - Oversee the monthly and quarterly financial close process for assigned businesses. - Coordinates with Project Management to develop operational productivity analysis and tracking of metrics to identify where cost efficiencies can be achieved. - Reviews contract modifications, maintain financial contract files and prepares reports, documentation and presentations as appropriate. - Ensure client invoices are compliant with MAXIMUS policy and client requirement to ensure projects are billed accurately and timely. - Manages Direct Sales Outstanding by expediting collections and keeping unbilled as low as possible. - Ensure compliance with applicable policies and procedures as well as US GAAP, FAR, CAS and statutory regulations, acting as a champion of the company policy and procedures. - Provide monthly, quarterly and annual forecasting for financial and business planning with Project Management and Division finance and works closely to track performance and provides timely variance and Risk and Opportunity analysis. - Prepares routine and ad-hoc financial reports and analysis using MAXIMUS proprietary tools, Enterprise solutions, CostPoint, Cognos Reporting, and Excel - Lead cooperative effort among members of a team. - Provides ongoing supervision too assigned staff. - Responsible for identifying and resolving issues, problems and concerns. - Receives assignments in the form of objectives and determines how to use resources to meet schedules and recommends changes to policies and establishes procedures. - Interacts with different levels of external and internal customers. - Ensures the confidentiality and security of all corporate information. - Other duties as assigned. Minimum Requirements - Bachelor's degree in related field required. - 10-12 years of relevant professional experience required. Job-Specific Minimum Requirements: - Bachelor's degree in accounting or finance from an accredited college or university or equivalent experience in lieu of degree. Master's Degree preferred. - Due to customer requirements, United States Citizenship is required. - The ability to obtain or maintain a government issued security clearance is required. -10+ years of relevant professional experience required. - At least 5 years of experience in project accounting, financial control/management or similar discipline. - 2-3 years management experience required. - Must have DoD financial experience. - Must have strategic pricing experience. - Ability to coach, develop and mentor team members. - Proficient in Microsoft Office (strong Word and Excel skills). - Excellent organizational, interpersonal, verbal, and written communication skills, ability to perform quantitative and qualitative analyses of existing business processes. - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to work under standards-based performance measures. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently. - Ability to be a self-starter. #techjobs #LI-PN1 #maxITFin #veteransPage #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected]. Minimum Salary $ 145,000.00 Maximum Salary $ 160,000.00

Director Claims

Ryder System, Inc. Dover, DE

SummaryThe Director Claims directs activities within the General and Auto Liability Claims, Physical Damage Repairs and Property and Cargo Claims including the management of loss control activities and third-party provider relationships (including consultants, legal counsel, insurers, and external claims administrators). The Director manages and oversees the physical damage team and handling individual liability, property, and cargo claim. This position reports to the Senior Director of Claims and requires little supervision and is considered a liability, property and physical damage expert within the company. This position has responsibility to handle and manage the aforementioned claims in the US, Canada and Puerto Rico. The Director position leads an internal staff of approximately 40; this consists of professional Claims Managers, Supervisors, Senior Office Manager, Claims Analysts, and clerical staff support.Essential FunctionsProvides strategic direction to the claims team to establish defined and impacting goals, improve processes, create an inclusive work environment, and motivate staff to reach goals that increase claim quality, costs and improve employee and customer satisfaction.Ensures consistent identification of exposures, recommends solutions, promotes loss prevention, updates and monitors compliance with procedures and manages documented safety/risk management programs.Develop and implements processes to ensure physical damage repairs are completed timely and properly partnering with vendor, operations and all business units.Partners with and gives direction to Operations, Sales, Central Support and Safety in various liability, property and cargo, and physical damage repair matters.Ensures correct coverage to avoid major exposure while keeping costs at a minimum.Manages team to ensure the claim process supports proper invoicing and reduce credits to improve customer satisfaction.Responsible for continuous improvement, developing and implementing new processes to improve overall financial results including the Process Integrity Program.Significant interaction with field and senior management, internal legal counsel, safety directors, Sales, Ryder Security, and members of corporate risk management. Informs field and senior management on all claims issues.Primary backup for the Senior Director assisting with all aspects of the operations.Leads and directs claims managers, office manager, and supervisors as well as a team of 40+ claims analysts and administrative staff charging them with continuous development, training sessions, and individual development plans.Additional ResponsibilitiesPerforms other duties as assigned.Provides direction on high exposure claims and business process.Routinely updates senior management on trends, compliance issues on specific claims to assist in timely and well-informed business decisions; understand root cause of claim frequency and severity.Establish positive relationships with operations, sales, central support, leadership, and customers. Ensure superior customer service and assist with renewal business.Leads and direct special projects and performs other duties as assigned.Skills and AbilitiesDemonstrated ability to manage and develop a sizeable staff, Required.Foster collaborative relationships and increase customer satisfaction, Required.Superior ability drives favorable outcomes through strategic negotiations, Required.Demonstrates exceptional interpersonal skills and ability to communicate clearly in verbal and written interactions, Required.Ability to effectively interact and influence Executive, Field management and other business units within Ryder, Required.Create a collaborative environment that drives engagement and results, Required.QualificationsBachelor's degree in business, Economics, Finance or related field or equivalent claims work experience, Required.10 years or more in the Casualty Claim field, Required.5 years or more experience in Vehicle Rental/Leasing Business or Commercial Trucking Insurance, Preferred.5 years or more in Management or administrative experience, Required.Working knowledge of state laws to include ownership, joint and several liabilities Advanced, Required.Strong understanding of insurance law and policy languages as well as interpreting contracts Advanced, Required.Strong knowledge of the principles of Total Quality Management Advanced, Required.Adjuster Insurance Licenses-Insurance related courses such as I.I.A. or C.P.C.U, Preferred.Job CategoryRisk ManagementCompensation InformationThe compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:Pay TypeSalariedMinimum Pay Range150,000Maximum Pay Range200,000Benefits InformationFor all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.For more information about benefits, click here to download the comprehensive benefits summary.Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Important NoteSome positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.Security Notice for ApplicantsRyder will only communicate with an applicant directly from a[@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.Current EmployeesIf you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.Job Seekers can review the Job Applicant Privacy Policy by clicking here.#J-18808-Ljbffr

Maintenance Director

Bayterracerhc Dover, DE

UP TO $65,000 Per Year Depending Upon Experience!Bay Terrace Rehabilitation & Nursing Center in beautiful Dover, DE is hiring an experienced Maintenance Director to join our Team!This position is at a Skilled Nursing and Rehabilitation Center. Prior nursing home experience is Highly Preferred.ResponsibilitiesThe Maintenance Director plans, develops, organizes, implements, evaluates, and directs the Maintenance Department, its programs, and activities.The Maintenance Director assists the maintenance staff in the development and use of departmental policies, procedures, equipment, supplies, etc.The Maintenance Director reviews the department’s policies, procedure manuals, etc., at least annually for revisions and makes recommendations to the Administrator.The Maintenance Director interprets the department’s policies and procedures to employees, residents, visitors, government agencies, etc.The Maintenance Director makes written, oral reports and recommendations to the Administrator, as necessary or required, concerning the operation of the Maintenance Department.QualificationsMust have, as a minimum, three (3) years’ experience in a supervisory capacity, in a maintenance or plant related position.Must be knowledgeable of boilers, compressors, generators, etc., as well as various mechanical, electrical, and plumbing systems. Must have the ability to read and interpret blueprints.Must be knowledgeable in building codes and safety regulations.BenefitsCompetitive SalaryMedical, Dental and Vision BenefitsAflacPTOTuition Reimbursement401K MATCHSOFI WellnessWe are offering the following benefits:Don't wait, Apply today!!#J-18808-Ljbffr

Healthcare Director

Harmony Senior Services, LLC Dover, DE

Healthcare Director page is loaded## Healthcare Directorlocations: Dover, Delawaretime type: Full timeposted on: Posted Todayjob requisition id: JR-0013571435 E Lebanon Road, Dover, Delaware 19901# Job DescriptionThe Health Care Director (HCD) is responsible for leading the health and wellness activities for the community’s resident population and managing day-to-day healthcare operations. As the community clinical leader, the HCD manages a team of nurses, medication technicians and nursing assistants in the provision of quality care and services while assuring compliance with all applicable local, State and Federal regulations and Harmony Senior Services policies and standards.* Evaluates residents prior to move-in to assure that their care and service needs can be met in the community. Conducts reevaluations as indicated by the residents’ condition and/or State regulations.* Develops a service plan unique to each resident based on the evaluation and the resident’s stated preferences. Revises the service plan as indicated by the residents’ condition and/or State regulations.* Participates in a review of the residents’ service plan with an interdisciplinary team including the resident, family members, physicians, other members of the community leadership team, third party medical providers, and community wellness team members to assure that the residents care and service needs are accurately reflected and the plan promotes resident safety and satisfaction.* Collaborates with each resident’s physician, pharmacist, and other members of their healthcare team to promote coordinated care and services.* Responsible for the community’s medication management program. Collaborates with the pharmacy, and performs audits, manages physician orders, provides comprehensive oversight of controlled drugs and completes other activities that promote safety in the medication use process in compliance with all State/Federal/Local regulations.* Provides supervision and oversight for medication technicians, Approved Medication Assistive Personnel (AMAP), and other State approved and trained unlicensed personnel who administer resident medications. Provides training and conducts skill/competency validation and/or medication pass observations in accordance with State regulations.* Provides supervision and oversight for C.N.A. and other direct care personnel. Provides training as needed to assure that the assessed needs of residents are met.* Delegates appropriately and within the scope of practice of the nursing license the HCD holds.* Maintains a working knowledge of all applicable local, State and Federal regulations and assures that documentation meets all requirements, and the resident care department is survey ready at all times. Participates in the development of and compliance with plans of correction, as applicable.* Serves as the community’s infection preventionist and oversees activities that prevent or limit the spread of communicable infectious illness based on established principles of infection control and prevention.* Monitors resident care and quality indicators to identify trends that may require attention and improvement plans. Discusses these in the community’s weekly At-Risk meeting or the monthly QAPI meeting.* Builds and develops the resident care team by interviewing, hiring, and onboarding new associates, serving as a resource for questions or concerns, providing ongoing training, evaluating performance, coaching and providing feedback, and fostering a culture of respect and fairness.* Collaborates with the Executive Director to assure the resident care department is operated within the established budget.* Collaborates with the Director of Sales and Marketing on external business development opportunities.* Other duties as assigned.Qualifications* Current valid and unencumbered license to practice as an RN or LPN in accordance with State regulations and requirements.* Has completed any State-required training courses related to practicing nursing in assisted living (for example Delegating Nurse course, State-specific medication training courses etc.).* Must be able to think critically and apply knowledge and principles of the nursing process to promote safe, quality care.* 1-2 years’ experience required; 3 or more years’ experience preferred.* Supervisory/management experience is strongly preferred.* Current CPR certification is required.* Must be able to work occasional weekends, off-shifts and take calls after hours as needed.* Must be able to lift, carry and push up to 50 pounds.* 401k + Fulltime & Part-time Benefits Packages* Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)* Training, Development & Career Laddering* Great work-life balance* Flexible Scheduling* Telehealth + Flex Spending + Health Savings Account Options#J-18808-Ljbffr

Director Finance

Ryder System, Inc. Dover, DE

Job Summary The Director DTS (Dedicated Transportation Solutions) Pricing will be responsible for leading the DTS and TM (Transportation Management) business segments pricing and other financial analysis activities. Develop a detailed understanding of Ryder’s business model and pricing model, partner with Operations and Sales leadership to deliver strategic initiatives and business objectives including pricing and commercial strategic to retain and win new business. Ensure Pricing guidelines and processes are adhered to.Key Responsibilities Key components of the role include managing a team of ~5 people (workflow management, performance management, development and retention), pricing model enhancement and updates, pricing initiatives pricing large deals and supporting team on deals.Pricing activities includes gathering cost data for development of costing analysis; analysis of alternative pricing and billing strategies; presentation of pricing strategies to internal organization and potential client(s); and contract review/analysis/negotiation. There will be a high level of interaction, up to senior levels, with various internal organizations (sales, operations, engineering, IT, legal, field finance) as well as with potential customers. Leadership and good communications skills are key.Essential Functions Continue to review and enhance pricing best practices and techniques; collaborating with Director SCS PricingEnsure Pricing Model and approaches keep pace with evolving and more sophisticated customer and market trendsWork with DTS Field Finance to support Rated (Pricing) v Actual application and analysis; ensure learnings are incorporated in Pricing Model, thus driving accurate and complete Pricing Model outputOwnership of the Dynamic Deal Scoring (DDS) tool; complete quarterly data updates of recent deals and annual review of tool benchmarks to ensure accurate deal scores. Ensure DDS is used on each deal and deal scores are available for Sales Operations to provide reportingProvide financial support to sell cost competitive and profitable deals that meet or exceed company determined hurdle ratesHighlight areas of risk and complexity and advise the team on alternatives mitigation strategies.Provide financial and general business support to the sales and operations teams in support of collective business development effortsAssess and incorporates risks into pricing models - able to advise team regarding risks and how to mitigate through pricing strategyStructure financial aspects of a dealDeliver well documented, timely and complete customer pricing deliverables (i.e. pricing template)Enforce the various costing/pricing processes in accordance with corporate guidelinesIs able to influence members of the team that are senior in grade, including appropriate level of push back regarding guidelines or strategyDevelop and manage relationships with the Ryder Field organization and other HQ groupsActively engages other Ryder functional experts as requiredWorks with team to develop and present bids and solutions to customers as necessarySkills Advanced Excel skills required; advance Excel financial modelling skills preferredKnowledge of Power BI and other business intelligence tools preferredAnalytical ability and problem solving skillsExcellent team management and organizational skills to include work flow planning. Manage multiple projects and shifting priorities. Capable of multi-tasking, with excellent time management skillsStrong verbal and written communication skillsAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to work independently and as a member of a teamAdditional Responsibilities Performs other duties as assigned.Education Bachelor's degree Finance or Business.Experience Eight (8) years or more experience Strategic cost managementTravel 0 - 10%Remote Work REMOTE work from HOME (2 days per month in office, depending on location)Job Category Financial AnalysisCompensation Information The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:Pay Type SalariedMinimum Pay Range 140000Maximum Pay Range 160000Benefits Information For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.EEO Statement Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Important Note Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.#J-18808-Ljbffr

Director, Customer Care

Chesapeake Utilities Corporation Dover, DE

Job Category : Customer Service Support & AdministrationLocation: Hybrid residing within commutable distance to DE or Yulee, FL office locations, periodic travel requiredWhat makes us great:At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.Your role in our success:The Director provides leadership for a comprehensive support model that integrates internal teams with external partners to deliver exceptional service. This role is responsible for ensuring operational accuracy, responsiveness, and efficiency across all customer interactions, while maintaining a strong focus on strategic alignment of people, processes, and technology. By fostering scalable, customer-focused solutions, the Director drives continuous improvement and positions the organization as a leader in service excellence. This high-impact role plays a critical part in advancing organizational goals and supporting overall business growth.What you'll be working on:Setting vision and performance standards for customer service excellenceOptimizing service delivery channels across internal and external teamsChampioning a customer-first culture through training, quality, and engagement programsCollaborating cross-functionally to exceed industry benchmarks in satisfaction, responsiveness, and reliabilitySupporting digital enablement initiatives to enhance service outcomes and operational agilityProvides strategic leadership and day-to-day oversight of the Customer Service Operations leadership teamOversight for all contact center operations and customer interaction touchpoints, including inbound customer contacts and BPO partner relationships, ensuring seamless service delivery, operational efficiency and adherence to SLAs/KPIs across channelsCollaborates cross-functionally with CX Strategy, Systems, CX Excellence & Support, Customer Billing & Payments, Field Services, IT, Finance, Communications, Regulatory, Governmental Affairs, etc. to streamline processes and enhance service deliveryCollaborates and supports implementation of strategies that improve customer satisfaction, operational efficiency, and digital enablementAnalyzes performance trends, customer feedback, and process effectiveness to guide improvements and innovationWho you are:Bachelor’s degree in Business, Communications, Operations Management or a related field10 years of progressive leadership experience in customer service, with proven experience managing BPO relationships including governance programsDemonstrated experience with utility operations and regulatory considerations and proceedingsStrong analytical, communication, and relationship-building skillsExcellent computer skills including Microsoft Office Suite & SAP. Working knowledge of IVR/phone systems, such as Five9, and contact center support systems/ technologiesDemonstrated success in building and leading high-performing teams and support functionsAble to deliver outstanding customer experiences and building scalable service ecosystemsAbility and willingness to travel to various locations and work extended/non-standard hours as neededAbility to foster a culture of accountability, empowerment, and continuous improvement within both internal and external service teamsBenefits/what’s in it for you?Competitive base salary based on successful candidate's background as it relates to the job requirements as well as internal equity considerationsFantastic opportunities for career growthCooperative, supportive and empowered team atmosphereAnnual bonus and salary increase opportunitiesMonthly recognition eventsEndless wellness initiatives and community eventsRobust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!Paid time off, holidays and a separate bank of sick time!Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email [email protected] Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr

Director Claims

Delaware Staffing Dover, DE

Director ClaimsThe Director Claims directs activities within the General and Auto Liability Claims, Physical Damage Repairs and Property and Cargo Claims including the management of loss control activities and third-party provider relationships. The Director manages and oversees the physical damage team and handling individual liability, property, and cargo claim. This position reports to the Senior Director of Claims and requires little supervision and is considered a liability, property and physical damage expert within the company. This position has responsibility to handle and manage the aforementioned claims in the US, Canada and Puerto Rico. The Director position leads an internal staff of approximately 40; this consists of professional Claims Managers, Supervisors, Senior Office Manager, Claims Analysts, and clerical staff support.Essential Functions:Provides strategic direction to the claims team to establish defined and impacting goals, improve processes, create an inclusive work environment, and motivate staff to reach goals that increase claim quality, costs and improve employee and customer satisfaction.Ensures consistent identification of exposures, recommends solutions, promotes loss prevention, updates and monitors compliance with procedures and manages documented safety/risk management programs.Develop and implement processes to ensure physical damage repairs are completed timely and properly partnering with vendor, operations and all business units.Partners with and gives direction to Operations, Sales, Central Support and Safety in various liability, property and cargo, and physical damage repair matters.Ensures correct coverage to avoid major exposure while keeping costs at a minimum.Manages team to ensure the claim process supports proper invoicing and reduce credits to improve customer satisfaction.Responsible for continuous improvement, developing and implementing new processes to improve overall financial results including the Process Integrity Program.Significant interaction with field and senior management, internal legal counsel, safety directors, Sales, Ryder Security, and members of corporate risk management. Informs field and senior management on all claims issues.Primary backup for the Senior Director assisting with all aspects of the operations.Leads and directs claims managers, office manager, and supervisors as well as a team of 40+ claims analysts and administrative staff charging them with continuous development, training sessions, and individual development plans.Additional Responsibilities:Performs other duties as assigned.Provides direction on high exposure claims and business process.Routinely updates senior management on trends, compliance issues on specific claims to assist in timely and well-informed business decisions; understand root cause of claim frequency and severity.Establish positive relationships with operations, sales, central support, leadership, and customers. Ensure superior customer service and assist with renewal business.Leads and direct special projects and performs other duties as assigned.Skills and Abilities:Demonstrated ability to manage and develop a sizeable staff.Foster collaborative relationships and increase customer satisfaction.Superior ability drives favorable outcomes through strategic negotiations.Demonstrates exceptional interpersonal skills and ability to communicate clearly in verbal and written interactions.Ability to effectively interact and influence Executive, Field management and other business units within Ryder.Create a collaborative environment that drives engagement and results.Qualifications:Bachelor's degree in business, Economics, Finance or related field or equivalent claims work experience.10 years or more in in the Casualty Claim field.5 years or more experience in Vehicle Rental/Leasing Business or Commercial Trucking Insurance, Preferred.5 years or more in Management or administrative experience.Working knowledge of state laws to include ownership, joint and several liabilities Advanced.Strong understanding of insurance law and policy languages as well as interpreting contracts Advanced.Strong knowledge of the principles of Total Quality Management Advanced.Adjuster Insurance Licenses-Insurance related courses such as I.I.A. or C.P.C.U, Preferred.Job Category: Risk ManagementCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:Pay Type: Salaried Minimum Pay Range: 150,000 Maximum Pay Range: 200,000Benefits Information: For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754. Current Employees: If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Human Resources Director

Community Action Partnership of Strafford County Dover, NH

Job DescriptionJob DescriptionPosition Announcement: Director of Human ResourcesCommunity Action Partnership of Strafford County Dover, New HampshireCompensation: $80,000–$88,000 (DOE) + comprehensive benefitsExecutive OpportunityCommunity Action Partnership of Strafford County (CAPSC), a highly respected nonprofit organization with a 60-year history of service, seeks a seasoned Director of Human Resources to lead and oversee all aspects of the organization’s human resources function. This is a leadership role for a results-driven advancement professional who thrives in mission-centered, complex organizations.CAPSC operates with an annual budget of approximately $19 million and a staff of 147, delivering essential services—including food security, housing, early childhood education, utilities assistance, transportation, and emergency shelter—across 13 communities in Strafford County, New Hampshire.Position SummaryReporting directly to the Chief Finance Officer, the Director of Human Resources partners closely with executive leadership to align HR strategies with business objectives while ensuring compliance, employee engagement, and organizational effectiveness. This role oversees a Human Resource Coordinator and serves as a key member of the leadership team, contributing to agency-wide strategy, sustainability, and organizational growth.Key Responsibilities:Lead HR strategy, policies, and programs including talent acquisition, employee relations, performance management, compensation, benefits, and complianceServe as a trusted advisor to executive leadership and managementEnsure compliance with federal, state, and local employment laws and regulationsOversee organizational development, succession planning, and workforce planningLead and mentor HR staff and manage external vendors as neededDrive initiatives that support a positive, inclusive, and high-performance cultureQualifications:Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred)5+ years of progressive HR experience, including senior leadership responsibilityStrong knowledge of employment law, HR best practices, and organizational developmentProven ability to partner with executive leadership and manage complex HR mattersProfessional HR certification (e.g., SHRM-SCP, SPHR) preferred Compensation & BenefitsCAPSC offers a competitive compensation package, including comprehensive medical, dental, and vision coverage; 403(b) retirement plan; generous paid time off; twelve paid holidays; flexible spending accounts; childcare reimbursement; life and disability insurance; and work/life support resources.

Waterfront Aquatics Director, Camp Grossman

JCC Greater Boston Dover, MA

Job DescriptionJob DescriptionNow Hiring! As the Camp Grossman Waterfront Director, you’ll be the heartbeat of all things aquatic at camp. We’re looking for an enthusiastic, safety-minded individual to lead our waterfront program and inspire a love for swimming, boating, and water safety in every camper. This is a leadership opportunity where your passion for aquatics and your commitment to youth development make a lasting impact.Under the direction of the Senior Aquatics Director, the Camp Grossman Waterfront Director is the primary liaison between JCC Greater Boston’s Aquatics Department and Camp Grossman. The Waterfront Director will be responsible for bringing Camp Grossman Waterfront operations into alignment with JCC Greater Boston‘s Aquatics Department standards, policies and procedures as they plan, monitor, and supervise all aspects of the Camp Grossman Waterfront operations. This includes but is not limited to: supervision of lifeguards and swim instructors, equipment and inventory management; customer service; staff training; payroll; staff scheduling; lifeguarding; and teaching swim lessons. In accordance with Agency standards, the Waterfront Operations Director will take responsibility to collaborate with other departments to ensure highest standards of safety, customer service, collaborative problem solving and optimal member/customer/camper experience at all times.JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.Primary responsibilities include, and are not limited to: RESPONSIBILITIES & DUTIES Oversee all aspects of the day-to-day operations of the Waterfront: Provides beach presence for both staff and campers, in order to ensure safety and excellent customer service at all times.Effectively manages all aspects of the season opening and closing of the Waterfront. Acts as “On Call” staff person during off hours to troubleshoot operational and staffing issues that may arise. Act as a substitute for absent guards or instructors when needed. • Performs swim instruction as needed for all programs. Performs swim instruction as needed for all programs. Coordinates staff, camp participants and waterfront schedules for each of the programs/activities taaking into account the daily camp schedule as a whole. Ensures proper staff to participant ratios are adhered to regarding free and instructional swim.Oversees swim class logistics. Orchestrate level advancements, class enrollment, and skill progressions into iClass.Manage external email communications with families regarding student progress, and any other questions regarding swim lessons.Ensure class curriculum are followed in accordance with LKSA model.Ensures proper storage, maintenance, and usage of all PFDs, including lifejackets, ring buoys, and lifeguard tubesManages and maintains lifeguarding materials, including waist pouches, whistles, goggles, etc. And coordinates with the Program Director to order new waterfront suppliesTrain and manage waterfront staff in all aspects of swim programmingManage emergency action plan documentation for the Waterfront.Act as Aquatics liaison across the JCC Greater Boston and Camp Grossman Campuses. Facilitates seamless handoff for users of Camp Aquatics programs and year-round JCC Aquatics programs.Other duties as assigned.Standard staff expectations:Actively create a welcoming dynamic where each individual is seen, respected and welcomed.Actively participate as an essential member of the Camp and Aquatics teams.Support JCC Greater Boston’s mission, vision, and values including through personal role modeling and contribute to the overall organizational success.Attend JCCGB All Staff meetings, and other meetings and trainings as assigned.Other duties as assigned.Supervisory Responsibilities: Aquatics lifeguards, swim instructors, class supervisors/admin as assigned.Schedules and trains lifeguards and instructors.Supervises and evaluates part-time aquatic staff, observing lifeguards and swim instructors in order to maintain a high level of instruction and safety.Trains all lifeguards on emergency response scenarios and expectations.Ensures all swim instructors are properly trained in the JCC safety and Aquatics protocols for safety and customer service.Performs all aspects of time and attendance reporting for payroll for each of the program staff supervisees: responsible for aquatics lifeguards and instructor payroll on a bi-weekly basis.Coordinates and administers in-service training for lifeguards and instructors on a biweekly basis, when possible, as well as customer service training.Attends all relevant meetings, including leadership, supervisory, and all-staff meetings. Including but not limited to three Sundays: orientation, Visiting Day (families swim), and Family Day; and some night events.This is a great chance to join JCC Greater Boston's respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing! JOB DETAILS: We are an outdoor camp, located on beautiful, wooded property in Dover, MA. This is an exempt, full-time, hourly position, Monday - Friday, for the camp season (June 29 - August 28). Offering great perks, including JCC Health & Fitness center access, a supportive, vibrant in-person work environment, and a competitive starting pay rate between $32 -$35 per hour. The pay rate offered will ultimately be determined by relevant qualifications, experience and JCC's internal equity. About JCC Greater Boston Since opening its doors in 1983, JCC Greater Boston has been committed to creating a vibrant, inclusive, diverse community by nurturing meaningful, lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends. JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team! To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups. RequirementsEducation and Experience: BS in Health, Fitness and/or Recreation required and a minimum of threeyears of experience working in Aquatics. An equivalent combination of education and experience maysatisfy criteria at the sole discretion of the JCC.Certifications required: Red Cross Waterfront Lifeguarding/, CPR, First Aid and AED, LGI, LKSA(SwimRight Method)Must be a proficient swimmer and able to perform water safety rescues. Aquatics supervisory andbudgeting experience desired.Skills and Abilities: Must have management and supervisory skills. Computer skills (e-mail, Word andExcel) are required. Must be able to learn scheduling software and CRM. Ability to work with multipledepartments to plan, schedule, and coordinate programs. Excellent customer service andcommunications skills are required.• Serves as a positive role model for supervisees.• Exceptionally strong relationship builder capable of developing meaningful connections withfamilies, children, and staff; exceptional customer service skills.• A commitment to excellent customer service.• Ability to work collaboratively across the organization.• A willingness to engage in ongoing staff learning and training.• An attitude that strives to meet JCC goals and objectives.• Ability to perform many tasks in a busy environment.Must be able to work nights, occasional weekends, and be on-call when not on thepremises. There is a potential for year-round work in the Aquatics Department at theJCC based on the qualifications of the candidate.Physical Requirements: Must be able to lift small children in and out of water. Ability to perform allduties (physically). Ability to work many hours in a hot outdoor beach setting (temperature andatmosphere).ADA Statement: Individuals must possess these criteria for knowledge, skills and abilities or be able toexplain and demonstrate that the individual can perform the essential functions of the job, with orwithout reasonable accommodation and using some other combination of skills and abilities.BenefitsJCCGB Perks! Each employee is eligible for a free individual access to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more, including:Use of the Fitness Center at Leventhal-SidmanAccess to group fit classes, Arts & Culture adult programming at member rates,Discounts on a variety JCCGB's fitness/wellness programs and servicesFree wellness events!Benefits are subject to review and change by the Organization, and plan documents are the primary determinant.A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on:Supportive colleaguesTeam camaraderieHow their managers treat themIndividual autonomyKnowing what their work contributes to and how it impacts othersPride in working for the JCCProgram and service qualityHolding ourselves accountable Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.

Assistant Director of Slot Operations

Revo Casino and Social House Dover, NH

Job DescriptionJob DescriptionWelcome to Revo Casino and Social House!At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career. We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate—we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel. Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact. Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference. Position OverviewThe Assistant Director of Slot Operations is responsible for overseeing slot operations across multiple properties within the region. This role ensures optimal performance, regulatory compliance, and exceptional guest experiences while maximizing profitability. The ideal candidate will bring strong leadership, operational expertise, and a strategic mindset to drive efficiency and innovation in slot operations. Key ResponsibilitiesOperational LeadershipOversee daily slot operations across assigned properties, ensuring consistency in standards, procedures, and guest service.Monitor slot floor performance, identifying trends, opportunities, and challenges to optimize revenue and player engagement.Partner with property leaders to develop and implement strategies that maximize slot profitability.Team Management & DevelopmentLead, mentor, and support slot managers and supervisory teams at each property.Ensure training programs are implemented to enhance team performance and compliance awareness.Foster a culture of accountability, continuous improvement, and high engagement.Financial & Performance ManagementAnalyze slot revenue, hold percentages, and operating costs, ensuring goals are met or exceeded.Prepare and manage slot department budgets, forecasts, and capital expenditure planning.Collaborate with finance and analytics teams to evaluate performance metrics and recommend enhancements.Regulatory & ComplianceEnsure adherence to all gaming regulations, company policies, and internal controls across all properties.Coordinate with compliance and auditing teams to maintain high standards of integrity and accountability.Oversee license renewals, machine certifications, and jurisdictional reporting requirements.Strategic Initiatives & InnovationStay current with industry trends, emerging technologies, and competitive strategies in slot operations.Lead the evaluation and rollout of new games, machine placements, and floor layouts.Drive innovation in loyalty programs, player engagement tools, and slot floor design.QualificationsBachelor’s degree in business, Hospitality, or related field (or equivalent experience).7+ years of progressive slot operations experience, with at least 3 years in a leadership role.Strong knowledge of slot machine operations, gaming regulations, and financial analysis.Proven ability to manage multi-property operations and large teams.Excellent communication, organizational, and problem-solving skills.Proficiency in slot management systems, reporting tools, and Microsoft Office Suite.Must hold a valid driver's license with a clean driving record.Physical Requirements: Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift. A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Clinic Director & Partner - Physical Therapist (Open your own clinic!)

Ivy Rehab Network, Inc. Dover, NH

Job DescriptionJob DescriptionState of Location:New HampshirePosition Summary:Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.Job Description:Clinic Director & Equity Partner (Licensed Physical Therapist)Ivy Rehab Physical Therapy - Outpatient OrthoLocation:We go where clinicians, patients, and strong relationships already are. We’re open to exploring locations that best serve you and your community, and we want our partners to play a key role in choosing the clinic site. Please note that this clinic does not yet exist and would be a start-up location.Company Overview:Ivy Rehab is a leading national provider of outpatient ortho, pediatric, and ABA therapy services. We are a forward-thinking organization that invests in the professional and clinical development of our teammates. What sets us apart is our ability to cultivate a culture of autonomy, community, collaboration, and entrepreneurship. Fantastic track record of opening de novos and sustained profitability (over 370+ clinics successfully opened by clinicians just like you!).Why Partner with Ivy: Partnering with Ivy Rehab to open a clinic is appealing because it combines the benefits of ownership with the support of a large, established organization. Ivy Rehab offers strong brand recognition, access to capital, and comprehensive operational support (billing, HR, marketing, IT), reducing both financial and administrative burdens. Their proven clinical and business systems help new clinics grow faster, while their referral networks and payer relationships boost patient volume. Partners also gain professional development opportunities and the advantages of a shared-ownership model. Overall, it allows clinicians to focus on patient care while scaling more reliably than opening a clinic independently.Compensation Structure:Clinic Director Base Salary: $100,000 - $120,000* + competitive annual bonus plan + true equity ownership in the clinic (more skin in the game!)Full Benefits in Your First 30 Days:Medical, dental, vision401k with a 14% match (2024!)Disability & life insurancePet insurancePaid parental leaveGym discountsFree mental health + financial servicesAnnual CEU allowance + 2 fully paid CEU daysUp to 160 hours of PTO & 6 paid holidays annuallyHow to be successful in this role:Entrepreneurial mindset with a drive to build and grow a successful clinic.Strong work ethic and determination to establish community presence and referral relationships.Licensed Physical Therapist in the state of practice.Minimum 2 years of clinical experience; supervisory experience preferred.Learn More: https://www.ivyrehab.com/take-care-of-your-dreams/#ortho-denovo#LI-EL1We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.ivyrehab.com

National Sales Director

Delaware Staffing Dover, DE

Director Of SalesPay Range: (Minimum to mid pay range specific to NY, CA, CO, WA, MD) 95,400.00 - 119,200.00 USD Annual Brinks Texas License #C00550 #LI-RemoteAbout Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.Job DescriptionWe are seeking an accomplished and dynamic Director of Sales to join our team. The successful candidate will be responsible for the strategic direction of business development, including customer retention and growth, account management and development. This position is responsible for growing our business through the different Brinks product lines by "hunting new logos" and originating new leads. This role will call on your inherent strengths as an inspirational leader, exceptional operator, strategist, innovator and connector to reimagine how we revolutionize our products to existing and new customers.Pay: Base Range: $120,000 - $180,000 + Sales Incentive Plan (Sip/Commission)Key ResponsibilitiesTeam Management: Lead a team of 7-10 remote sales employees with potential growth to the team through Brinks' transformation journeyDeal Origination: Responsible for coaching the sales team on opening business with new clients across various industriesMarket Research: Teach and coach on conducting thorough market analysis to identify trends, opportunities, and competitive landscape. Utilize insights to shape business development strategies and approaches.Proposal Development: Collaborate with Business Units and Commercial/ Pricing teams to craft compelling proposals that effectively communicate the value of our services to potential clients.Negotiation and Closing: Assist in contract negotiations, ensuring mutually beneficial agreements are reached. Close deals in a timely manner while meeting or exceeding revenue targets.Sales Management: Coach and develop on how to maintain accurate records of all business development activities, including pipeline updates, client interactions, and sales performance metrics. Provide regular reports to senior management.Thought Leadership: Represent the company at industry events, conferences, and forums. Contribute to thought leadership by staying informed about industry trends and sharing insights with clients and colleagues. (1-2 events a year)Ability to travel 50% on an annual basis.Preferred Qualifications3-5 years' experience managing regional accounts with proven track of driving revenue for the organization.Previous experience in doing a hunting role is a must have (may be relevant industry/adjacent industry)Proven experience leading and closing end-to-end deals of $5M+ Total Contract Value or largerProven experience leading a remote sales team, developing/implementing the strategy for the team with consistent coachingUnderstanding of the professional services landscape focused on working with financial institutions, B2B, supply chain, logistics, including market trends, client needs and competitive dynamicsProficiency and familiarity with technology tools, platforms, and systems like Salesforce. Understands applications, and technologies relevant to the individual's industry and domain.Experience in a B2B or B2B2C environment.Experience driving change in a large-scale organization across teams that are both within and outside of direct reporting linesProfessional SkillsExcellent interpersonal and communication skillsStrong consultative, analytical and problem solving skillsSuccessful track record of presenting multiple, integrated product/service solutions at various mid- and high-executive level sales within large financial and commercial organizationsSuccessful experience with achieving sales plans at this levelSuccessful experience with recruiting, training and managing sales talentIf you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's U.S. We provide a competitive salary, medical, dental, vision, 401k and life insurance plans.What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.Brink's is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we're here to support you every step of the way.

Food Service Director

Healthcare Services Group, Inc. Dover, OH

Job DescriptionJob DescriptionOverview: Role: Food Service Director / Dining Services DirectorJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference! Available Benefits for All Employees: Comprehensive Benefits Package - Medical, Dental, and VisionFree Telemedicine Services on Day 1*Paid Holidays & Vacation 401 (k)Get paid when you need it with PNC EarnedItFinancial Wellness Support from PNC Workplace BankingFree Prescription Discount ProgramEmployee Assistance ProgramsTraining & Development OpportunitiesEmployee Recognition ProgramsEmployee Stock Purchase PlanNationwide Transfer Opportunities Benefits Link: Click here for more benefits information or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf *Not available in AR. Responsibilities: The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence to facility menus, federal, state, and local regulations, and HCSG policies to consistently provide quality dining services. Lead and support the food service team to meet quality and safety standards.Maintain accurate records of income, expenditures, food supplies, personnel, and equipment while using HCSG computer software..Conduct staff training, quality control, and in-service sessions; perform roles of dietary aide, cook, and dishwasher as needed.Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively.Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly.Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.Maintain consistent attendance, punctuality, and timely completion of tasks.Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.All other duties as assigned. Qualifications: Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework preferred.Two years of experience in quantity food production/service and personnel supervision preferred.Certified Dietary Manager (CDM) certification preferred (or as required by state and county law).Must obtain Food Protection Manager (FPM) within the first 14 days of employmentMust obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.Strong written and verbal communication skills.Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.Compliance with COVID-19 vaccination policiesMust be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously.Must be able to work around food and cleaning products.Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.May be required to complete an approved sanitation and safety course.Residency within the service area required Ready to Join Us?If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG! EEO Statement: HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Culinary Services Director

Healthcare Services Group, Inc. Dover, OH

Medical Director

Delaware Staffing Dover, DE

Medical Director PositionThe Medical Director (MD) under the direction of the field management team, is responsible for establishing the medical quality and patient care practiced by all doctors in a given hospital. The MD achieves this through strong leadership and serving as a mentor and role model for the associate veterinarians and staff. An MD should demonstrate a strong work ethic, integrity, and a consistent positive attitude. The MD is also an integral part of the hospital management team responsible for the overall financial performance of the hospital and helps create and drive the overall direction for the hospital that will achieve positive results. The MD also fulfills all of the duties of a staff veterinarian in addition to the specific responsibilities of Medical Director. The medical director is required to work at minimum of 40 hours per week and only 10% of those 40 hours is utilized weekly to complete medical director duties per week, the rest of the time is working on the floor and mentoring new doctors.Knowledge, Skills and Abilities:Well-developed interpersonal skills.The ability to take information obtained from clients, staff, and other sources, discern that which is credible, and assess the hospital and/or a situation objectively.Ability to multi-task and deal with high levels of stress in an environment of changing priorities.Is able to take charge, initiate actions, hold people accountable, and delegate responsibilities in such a way as to achieve positive results.Comfortably and confidently confronts difficult issues with co-workers and is a skilled communicator at multiple levels within VCA.Is capable of, and willing to work the hours necessary to accomplish the required responsibilities and ensure the smooth operation of the hospital.Education and Experience:Doctor of Veterinary Medicine or equivalent from an accredited university.Stays up to date with changes in veterinary medicine, fulfils VCA requirements for attending local VCA hosted CE, and completes a minimum of 30 hours of accredited CE per calendar year and collects all doctors CE totals every June and December and sends to RMD/ROD.Maintains a current DEA licenseStandards of Care:Strives to meet or exceed the VCA and AAHA standards of care.Medical records are complete, detailed, and signed per VCA guidelines.Demonstrates commitment to professional integrity and pursuit of excellence.Practices ethical medicine at all times, and ensures the same from associate doctors.Ensures positive communication with clients and between doctors. This includes the proper transfer of patient care responsibility between doctors.Implement information from CMO, RMD, ROD or their representatives.VCA email and correspondence is processed and addressed on a daily basis.Is the primary liaison with Antech Diagnostics and maintains an appropriate level of in-house vs. outside lab sample submission.Patient/Client Management:Treats all patients & clients with care and compassion, remembering that the patient's wellbeing is the top priority.Oversees administration and case review of client medical complaints and resolves the problems when possible, while keeping the RMD and ROD informed of progress.Ensures that all patient incidents are reported within 24 hours through Halo and the concern is discussed with all involved.Promotes all programs and implementations from the field or VCAStaff Management: Professional Staff:Implements and maintains consistent medical standards and guidelines within the hospital.Evaluates quality medical/compliance reports on a monthly basis and takes steps to improve areas of poor performance.Reviews QMR's with every doctor on a monthly basis and discusses goals to achieve.Organizes systems for daily medical rounds and ensures they are consistently conducted.Reviews patient records for completeness and accuracy and uses as a tool to promote medical excellence.Regularly discusses cases with doctors and/or staff to optimize patient care.Ensures that credit for procedures is accurately appropriated and reviews the detailed orders to ensure that charges are captured and properly assigned.Ensures CE requirements are met by all doctors, and that CE attended is relevant to the service mix and needs of the hospital.Conducts regular monthly doctor meetings and discusses VCA Implementations.Works with the hospital manager to have a doctor's schedule made available no less than four weeks prior to the beginning of the month.Coordinates doctor coverage to make sure the hospital is always covered.Assists the Recruiting & Professional Relations Director (RPRD) and field management team in the hiring, disciplinary process, and the firing process of doctors as requested.Actively manages all doctors to ensure that they meet expected performance.Administers yearly reviews and development plans for all associate doctors under the direction of the RMD or ROD.Appropriately manages controlled drugs (see VCA Controlled Substances Guidelines).Staff Management: Technicians/Assistants and Receptionists:Assists the Hospital Manager in ensuring each staff meeting has relevant topics, presents a medical topic if needed, and participates proactively in the meetings.Encourages all staff to increase knowledge through learning opportunities.Reviews staff scheduling with the hospital manager's attention to assure maximum productivity and optimal client service.Responsibilities as part of the hospital leadership team:Works with the Hospital Manager and staff to deliver a consistent medical message and consistent client experience to each client.Responsible for auditing hospital production for accuracy via chart audits and other fee capture methods.Represents the hospital to the professional community and the public as requested.Evaluates the need for new medical equipment and works with the Hospital Manager to prepare and submit new equipment proformas to the ROD.Brings to the Hospital Manager's attention any problems with physical plant cleanliness, safety, or repairs.Attends and participates in all MD meetings or conference calls as requested by field management staff.Participates in employee disciplinary procedures if necessary and supports the HM, and enforces VCA and individual hospital employee rules and policies.Proactively enforces a respectful policy and is professional at all times, and leading by example.Financial Responsibilities:Reviews the P&L monthly and works with the hospital manager to increase profitability by increasing revenue and limiting expenses.Works with the HM to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with field management.Supports the implementation of VCA marketing programs.Reviews and approves requests for alternatives of additional drugs and medical supplies. Submits to the RMD or their representative, for approval. Assists the medical supplies ordering personnel to maintain a hospital pharmacy; assisting in evaluating reasonable reorder points, generic alternatives, and eliminating underused and redundant drugs.Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!