Account Executive jobs in Pine Lake

Account Executive II (RapidScale) Hybrid Cloud & Professional Services - Georgia

Overview At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. Are you looking for a career move that combines innovation, growth, and impact? Join our team of business and tech professionals in the fast-paced world of cloud computing. As an Account Executive II, you\'ll have the tools, resources, and support to drive new Hybrid Cloud Managed Services and Professional Services business while shaping the future of our cloud solutions. You are a driven, intellectually curious hunter with a passion for cloud technology and a track record of building pipeline from scratch, engaging executive buyers, and consistently converting opportunities into closed bookings. You thrive in a complex, consultative sales environment and bring strong communication skills, executive presence, and the discipline to manage a high-performance funnel with a 5:1 pipeline-to-quota ratio. What You\'ll Do As a key member of our go-to-market team, you\'ll play a critical role in acquiring new customers, managing strategic accounts, and driving revenue growth across both recurring (managed services) and non-recurring (professional services) streams. Your contributions will help expand our legacy of excellence. Direct Sales Execution & Pipeline Development: Use your hunting skills and direct sales expertise to develop net-new pipeline, drive outbound prospecting, and convert qualified opportunities into closed business across cloud operations and consulting services. Sales Performance & Revenue Growth: Consistently achieve and exceed monthly, quarterly, and annual sales targets, leveraging a competitive commission plan and a strong sales funnel. Pipeline & Deal Management: Build and manage a robust enterprise pipeline, driving opportunities through all stages of the sales cycle while maintaining a 5:1 funnel-to-quota ratio . Cloud Ecosystem & Strategic Partnerships: Develop and nurture relationships within AWS, Microsoft, and Google Cloud ecosystems to generate new business and stay ahead of industry trends. Multi-Channel Sales Execution: Drive cloud and professional services sales through Cox Business, indirect partners, internal business units, and industry events, optimizing various go-to-market channels. Consultative & Value-Based Selling: Identify client needs, propose tailored hybrid cloud and IT transformation solutions, and articulate the business value of RapidScale\'s offerings through a consultative, outcome-based sales approach. CRM & Data-Driven Insights: Utilize Salesforce to track prospects, manage opportunities, and provide actionable business insights to improve forecasting and strategy. Cross-Functional Collaboration & Negotiation: Work closely with internal teams (product, marketing, professional services, customer success) to ensure seamless service delivery while leading contract negotiations to secure favorable terms. Industry & Competitive Awareness: Stay informed about market trends, emerging technologies, and competitive positioning to refine sales strategies and maintain a competitive edge. Minimum Qualifications Education & Experience: A Bachelor\'s Degree with 6 years of Sales experience, OR a Master\'s degree and 4 years of experience, OR a Ph.D. with 1 year of experience, OR 10 years of experience without a degree. Hunter Sales Mentality: Proven success building pipeline through outbound activity, hunting for net-new logos, and driving complex enterprise IT or cloud deals to closure. IT Sales Expertise: Experience selling IT, cloud, or managed services solutions to decision-makers at all levels, with a strong record in new business acquisition and value-based selling. Channel & Direct Sales: Experience selling through both indirect and direct sales organizations. Work Travel: Willingness to travel 25-50% of the time, depending on location, for customer meetings, presentations, QBRs, and industry events. Preferred Qualifications Relevant certifications such as AWS, Azure, or Google Cloud Experience leveraging AWS and/or GCP partner programs for business development Industry expertise in Healthcare, Financial Services, SaaS, or E-Commerce is highly desirable USD 101,800.00 - 152,600.00 per year Compensation & Benefits Compensation: Compensation includes a base salary of $101,800.00 - $152,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate\'s experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $85,000.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company\'s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr

Best Match

Sales Strategy & Enablement Sr Analyst

Cox Pine Lake, GA

Sales Strategy & Enablement Senior Analyst The Sales Strategy & Enablement Senior Analyst serves as a project manager with advanced data analysis skills, responsible for identifying and implementing improvements that benefit internal teams and, ultimately, enhance the effectiveness of both Sales and Performance Manager teams. This role independently manages medium- to high-complexity projects, overseeing planning, execution, and completion while ensuring timelines, budgets, and scope requirements are met. The Sales Strategy & Enablement Senior Analyst partners closely with Support Team leaders and other stakeholders to identify gaps and inefficiencies, leveraging data from Salesforce, ServiceNow, and other sources to deliver actionable analysis and recommend and deliver effective solutions. The ideal candidate will have a strong executive presence; the ability to successfully build and deliver executive‑level presentations and facilitate sessions across various levels of leadership and stakeholder groups. What You’ll Do Support leadership with ad‑hoc data analysis to inform strategic and operational decisions and formalize recommendations back to the business. Facilitate key stakeholder meetings and identify core needs of the team, following up appropriately. Work with stakeholders to establish core KPI metrics within emerging processes and track adherence to them. Analyze complex processes to address gaps and inefficiencies to establish and roll out enhancements. Provide thought guidance and lead projects to gather data for needs analysis, to support decision‑making and to develop business‑focused insights. Develop reports, presentations and recommendations for team and management consumption. Partner with Sales, Finance, Operations, and other business partners to identify, track, prioritize and manage business challenges and pain points within Salesforce tools and processes. Develop and utilize engagement model across stakeholders, project team and all other business or boundary partner teams, as needed – including, but limited to, regular project meetings, tracking and broadcasting of progress and risks, escalation paths, etc. Break down project into tasks and deliverables required to successfully meet goals and stakeholder expectations; works with project team to define, sequence and estimate activities and duration. Build executive level presentations; present to executives, and drive and participate in project decisioning and influence decisions leveraging project knowledge. Work collaboratively with team members delivering assigned aspects of project and analyses; facilitate progress of projects by executing with a sense of urgency and holding others accountable for their action items; elevate to leadership as needed. Facilitate key stakeholder meetings and identify core needs of the team, following up appropriately. Work independently and create clarity in vague situations. Facilitate meetings with conflicting opinions, ensuring productive discussions and outcomes even in demanding environments. What's in It for You? A competitive salary and top‑notch bonus/incentive plans. Exceptional work‑life balance, flexible time‑off policies and accommodating work schedules. Comprehensive healthcare, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Professional development and continuing education opportunities. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Extra perks like pet insurance, employee discounts and much more. Who You Are Minimum Bachelor's degree in related discipline and 4 years’ experience leading projects and/or strategy in a sales/sales operation environment. The right candidate could also have a different combination, such as a master's degree and 2 years of experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field. Outstanding analytical skills and a high degree of intellectual curiosity who can help connect dots. Advanced proficiency analyzing data and creating Pivot tables and charts in Excel. Ability to think broadly across multiple business lines. Demonstrated ability to create and deliver presentations to executives through PowerPoint. Knowledge of existing CAI sales processes is a plus. Experience operating in a support capacity in a high‑functioning sales and/or operations environment. Thorough understanding of program management techniques and methods. Establish and maintain positive working relationships with others, both internally and externally. Good listener with outstanding interpersonal qualities and a natural, effective consultative style that can present their views in a clear and compelling manner. Develop new and unique ways to improve operations of the organization and to create new opportunities. Anticipate, understand, and respond to the needs of internal and external clients to exceed expectations. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions. Assess situations to identify causes, generate solutions, and make recommendations to resolve the problem. Fluent in Salesforce, ServiceNow, standard Microsoft 365 platform including Smartsheet. Advanced Excel skills and PowerPoint skills are required. Experience using AI tools to gain efficiency is desired. Ability to operate and work across functional groups in a matrixed organization and influence change. Must be willing and able to "roll up the sleeves". Join the Cox family of businesses and make your mark today! USD 79,400.00 - 119,000.00 per year Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. The position may be eligible for additional compensation that may include an incentive program. The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr

Immediate Start

Producer, Events and Experiences, (AJC)

Cox Pine Lake, GA

The Producer, Events & Experiences will play a pivotal role in shaping our transformation and delivering on our mission to provide essential, engaging news and experiences for Atlanta, Georgia, and the South. In this role, you will collaborate with innovative colleagues to produce impactful, newsroom-driven content-ranging from conversations with legislators and panel discussions to social and co-sponsored events across virtual, in-person, and hybrid formats. Your expertise in managing software-driven event elements and overseeing all stages of production will directly influence how we connect with current and new subscribers, ensuring each event both informs and inspires. Responsibilities Support event production by assisting with venue planning, attending site visits, and supporting the creation of production schedules with minimum direction Coordinate crew catering and convey details to manager Maintain clear communication throughout the event planning process Support the technical management of events by contributing to pre-production setup, overseeing live event operations, and assisting with post-production tasks, including content organization and delivery Completely manage email and SMS marketing campaigns for events using Splash and Iterable, ensuring timely and effective communication with attendees Coordinate event registration and ticket sales using Splash (a Cvent product), ensuring a seamless attendee experience from sign-up to onsite check-in Handle all elements of Experiences storage space including maintaining inventory, coordinating logistics of event equipment and organization. Assist with speaker scheduling by organizing key details and facilitating communications regarding their participation and event logistics Coordinate executive and VIP itineraries, including entry procedures and credentialing to ensure a smooth experience for high-profile guests Support Managing Producer with fiscal responsibilities: review and understand budgets, track & submit invoices and offer suggestions for cost optimization/reduction Assist in conducting post-event evaluations through data entry, analysis, and preparation of recap reports for stakeholders Fulfill sponsor's activation requirements with instruction and oversight by Executive Producer and Managing Producer; help ensure all obligations are met and sponsor expectations are exceeded during events Work alongside the subscription team to promote events, support reengagement campaigns, and contribute to delivering enhanced value to subscribers. Collaborate with cross-functional teams to develop audience segments and promote events to targeted groups through AJC channels Demonstrate proactive problem-solving by anticipating event needs and addressing potential issues to ensure the smooth execution of all events Qualifications Demonstrated strong verbal and written communication skills, with a keen eye for copy editing Ability to manage multiple projects simultaneously while maintaining a strategic, big-picture focus Technical proficiency with computers, applications, and software relevant to event management Attention to detail, ensuring tasks are completed accurately and within established deadlines Exhibits professionalism, discretion, and courtesy when interacting with internal and external stakeholders Capable of performing effectively under pressure, both independently and as part of a team Strong sense for visual design and document formatting, particularly in creating engaging show assets Experience with Splash (an event marketing platform) is highly desirable Background in journalism, fact-based storytelling, documentaries, or experience working in a news organization is considered an asset Essentials (must haves) Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field. At least 2 years of hands-on experience in events or related fields such as production. Experience managing live event logistics, including: Lighting setup and management Sound systems operation Crew coordination Stage management tasks Strong ability to quickly learn and adapt to new software platforms and operational processes. Technical agility and flexibility Proven project management experience, demonstrating the ability to plan, execute, and oversee multiple projects simultaneously while maintaining attention to detail and meeting deadlines Extras Experience with the CVENT event management suite; knowledge of Splash and Shoflo Proven ability to plan and execute email and SMS campaigns, using platforms such as Iterable and Twilio Skilled in streaming and virtual studio tools, including Splash Virtual Studios and Streamyard, for live and hybrid events Exceptional customer service skills and experience responding to client or customer write-ins, questions, concerns and requests Proficient in Adobe Creative Suite (Acrobat, Photoshop, Premier Pro) for documentation, design, and video editing Proficient in Microsoft Office (Teams, Word, Excel, PowerPoint) USD 72,200.00 - 108,200.00 per year Compensation Compensation includes a base salary of $72,200.00 - $108,200.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr

BlueprintRF Network Engineer II

Cox Communications Pine Lake, GA

Overview JOB SUMMARY: Develops and executes detailed network designs, specifications and architectural plans for wireless, voice and optical network systems. Evaluates customer, system, network and company requirements to determine whether internal or externally acquired systems are more appropriate. Conducts project planning, cost analysis and vendor comparison. Performs traffic study analysis to determine optimal system configuration. Plans, designs, and manages the implementation of integrated wireless, voice, optical and related systems and access network infrastructure components. Coordinates procedure, specification and standards development and maintenance Primary Responsibilities and Essential Functions Under general supervision, executes detailed network implementations for new technology. Provides reviews with operational boundary partners and creates detailed method of procedures. Creates network change tickets in line with current processes and validates conflicts to ensure no unnecessary outages. Partners with Operations and Fulfillment Engineering to test and validate functionality, management and performance for existing and new technologies. Supports implementation and deployment of new services, systems, applications and architectures with installation, configuration, integration, evaluation, testing, documentation, and training. Works with vendors to ensure equipment is installed and operating properly and resolves problems. Manages intermediate level projects within Operations to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target. Coordinates with other departments to ensure the network is available and configured to exceed market demands. Creates and/or modifies network infrastructure operational standards (e.g., local process, executing events, change management). Participates in industry bodies monitoring technologies, proposals, and issues of technical interest and relevance to network operations. Provides detailed engineering and operational support to other groups such as Cox Business, Provisioning, and Sustaining Engineering. Assists with coaching and mentoring of junior technicians and Cox tiered support teams. Prepares and delivers technical documentation and presentations. Ensures long term technology goals are consistent operationally across all groups. Partners with change management for impact identification, network validation, MOP creation and execution of activities. Opens, tracks, executes, and resolves escalated trouble tickets as the top-level operational escalation path related to outages and trouble conditions on network platforms. Provides technical support for all Cox transmission media. Partners with Vendors when needed to validate bugs etc. for break fix. Operates to meet network reliability and availability metrics set forth by Cox Standards. Provides post-incident information and details for documentation when needed. Minimum Qualifications Minimum Bachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field Requires strong knowledge of IP networking, including Layer 2 and Layer 3 network concepts and configurations. Hands-on experience configuring and troubleshooting routers, switches, and firewalls (e.g., Fortinet and Cisco ASA). Proficient in implementing and supporting network infrastructure - including installation, configuration, integration, and validation of new technologies. Ability to collaborate across teams and with vendors to ensure network reliability, resolve escalations, and support operational goals. Compensation and Benefits Compensation: Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr

Dynamic Environment

Senior Endpoint Support Technician

Cox Pine Lake, GA

Executive Senior Endpoint Support Technician The Executive Senior Endpoint Support Technician is responsible for developing, deploying and supporting technical and business systems and applications. This is a highly technical position that provides second and third level primary desktop support to the Cox Automotive Executive Team and support staff on a 24x7x365 basis with partnering support availability. To be successful in this position, one must be responsible for responding to support issues in a timely manner, delivering stellar deskside support, communicating issue status to internal customers, management and internal support teams, troubleshooting and resolving issues within SLA, as well as effectively serving as primary point of contact for specific departmental project efforts and escalation needs. What You’ll Do Act as the main contact for Cox Automotive Executive Team support. Handle Tier 2-3 support issues, including troubleshooting, escalations, and resolutions. Resolve technical problems through defined processes and internal tools. Collaborate with customers and internal teams to address and resolve issues. Oversee ticket management and ensure compliance with SLAs. Assess team performance and support documentation with Desktop Support management. Conduct internal training and potentially guide Support Analysts. Travel for offsite support as needed. Install, configure, and troubleshoot enterprise and third‑party applications; support Dell, Apple, and mobile hardware. Who You Are High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience; or 7 years' experience in a related field. MCTS or A+ desktop certification preferred. Expertise in hardware/software support, deployment, and enterprise applications. Experience with Active Directory, Group Policy, Windows, and macOS. Strong support skills for Microsoft Office, iOS, and Android devices. Excellent communication and customer service skills. Ability to work in a team with shifting priorities and flexible hours. Experience in providing technical guidance and process improvements. Professional demeanor and ability to handle confidential information. USD 28.65 - 42.98 per hour Compensation Hourly base pay rate is $28.65 - $42.98/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr

Security Client and Vendor Compliance Lead

Cox Pine Lake, GA

The Security Client and Vendor Compliance Lead will manage compliance and oversight accountabilities for third party service providers (vendors). This leader will implement and manage boarding/due diligence required for third party service providers and ensure operating effectiveness over time. Oversee internal and external security audits, ensuring remediation plans for identified issues are executed effectively as well as monitor emerging regulations and compliance trends to maintain up-to-date practices. Coordinate with regulatory bodies, auditors, and other stakeholders on security risk-related matters. This role will drive a culture of continuous improvement for security compliance practices, benchmark the organization's compliance performance against industry peers, and foster innovation in security compliance to address emerging threats. Key Responsibilities Engages with Cox business leaders to ensure understanding and support of security compliance strategy, priorities and initiatives Collaborates with the team on effective roadmap development and governance for global initiatives related to security awareness, policy development, client and vendor compliance and overall process improvement Establish, maintain and communicate CAI security policies related to third party service providers. Partner with cross-divisional counter parts to ensure alignment, where appropriate, across all Cox divisions. Serve as the liaison with External Auditors, Internal Audit, on all significant Compliance issues involving third party service providers. Manage all contractual security requirements for third party service providers and present compliance reports to the leadership and executive team Provide oversight and guidance over the assessment of broad complex issues, structures potential solutions and drive effective resolution with other senior stakeholders. Minimum Qualifications Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 18 years' experience in a related field Proactively builds, nurtures and maintains business-focused, long-term working relationships with partners inside and outside of the organization. Demonstrates flexibility when forming and adjusting partnerships to achieve broader goals. Shows willingness to work across boundaries to achieve outcomes addressing business, customer and partner goals and expectations. Demonstrated strong executive presence and communication skills. Direct oversight of managing external attestations such as SOC1/SOC2 Reports, as well as managing compliance with GLBA, PCI DSS, GDPR Direct experience managing and redlining contractual security requirements and interacting with legal. Direct experience with managing international compliance requirements in Europe Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. Strong presentation and relationship management skills are essential Articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style. Candidates must have effective persuasion skills, the ability to work effectively at the highest levels of the organization, and will display highly effective networking and influencing skills Preferred Qualifications Ability to make strategic decisions, supervise complex programs, manage and educate highly skilled professionals, and influence other departments relating to security risk and control. Solid, pragmatic business acumen with a proven record of creatively solving problems and offering solutions. Consultative nature to work through controversial or complex topics to employees, leaders, and/or senior leadership. Ability to manage multiple complex projects while meeting all deadlines and manage leaders of teams to achieve optimal results. Develop strong and productive working environment with key stakeholders and collaborate closely with other Cox entities' security teams to implement security best practices. Relevant industry certification: CISSP, CEH, OSCP, Azure, AWS, CISM, CISA, etc. USD 108,800.00 - 181,400.00 per year Compensation: Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr

Manager, Strategic Operations (AJC)

Cox Pine Lake, GA

Overview The Atlanta Journal-Constitution, a leading metro news organization with a rich journalism history, seeks a Manager of Strategic Operations to support strategic and business operations. This is a new role and new discipline for the AJC, and we are looking for an eager builder who is ready to jump in, meet the organization where it is, to establish and execute excellent strategies that enable us to set and meet our ambitious growth goals as one team. This role will work across the AJC as we transform from a storied newspaper into a modern media company. In partnership with the Director, Strategic Operations, this role leads the strategic and business operations, enabling leadership to establish and evolve strategic direction for the AJC. This team lives at the intersection of all AJC teams and is responsible for understanding how the work of all teams affect one another. The Strategic Operations team establishes the processes and mechanisms by which we will have early warning signs of work being on/off track long before we see the results in our business metrics. Please note: This person must be based in Atlanta, GA. Responsibilities Execute the strategic operations framework to ensure cross-functional teams are aligned to the overall strategic goals of the business. The person in this role will partner with cross-functional team leaders in advising, setting, and managing their OKRs (Objectives and Key Results) to completion. This role will gather critical inputs including subscription and user models, marketing performance, audience analytics, content strategy, etc., that will inform the team during OKR planning. Manage OKR tracking and evaluation across multiple cross-functional teams. This role will manage and evolve systems, processes, and excellence in using OKRs to create a line of sight into all work and the ability to detect early warning signs of work off track well ahead of having any effect on business outcomes. The person in this role will be responsible for leveraging best practices, seeking feedback, and evolving our OKR discipline with the leadership team. Manage weekly and monthly mechanisms to evaluate business performance, audience performance, progress to work, and support teams to take action towards overall business goals. This role will liaise with multiple teams to identify and tee up key insights that positively affect metrics and business outcomes. This role is responsible for surfacing business insights, leading agreed upon actions to execution, and tracking the associated impact of those actions. Manage AJC documentation and tooling (program, projects, processes) across departments and cross functional teams including output of work, stakeholder documentation, OKR documentation and actions, curation of assets, 3rd party processes, business continuity planning, and SharePoint management. Manage AJC business information sharing across departments and cross-functional teams, including output of work, key calendar moments of product, marketing, and sales and subscriber event launches, and leadership reviews. This role will not only gather and be the centralized source of information but also ensure the appropriate information is shared across teams and in the right spaces. Manage short-term and long-term project management initiatives, track progress, design work plans and dependencies, mitigate risks, provide statuses, manage stakeholder escalations and expectations, and ensure on-time delivery. This role will work in partnership with all departments and functions within AJC to achieve business goals for a particular project. Education To qualify for the Strategic Operations Manager role, you need one of the following: Bachelor's degree plus 6 years of relevant experience including at least 3-5 years of experience in operations management or project management roles and at least 1 year in a lead or management type position Master's plus 4 years of relevant experience, including at least 1 year in a lead or management position 10 years of relevant experience (no degree required) Qualifications Demonstrated experience in operational and process management best practices, frameworks, and tools. Experience implementing and working with OKRs and KPIs. Ability to lead cross-functional teams without direct authority. Proven ability to build deep trusted partnerships across internal and external teams. Demonstrated ability to lead teams using project management methodology. Ability to merge strategic planning with operational execution. Proven ability to effectively balance short-term and long-term needs. Ability to evaluate multiple solutions to any challenge. Strong project management skills. Process management and systems thinking. Proactively identifies problems, poses solutions, and implements action plans and schedules. Demonstrated ability for critical thinking, problem-solving, and creative solutions. Impeccable written and verbal communication skills. Empathy and high emotional intelligence (EQ). Resourceful and mature operator. Attention to detail and excels in timely delivery and execution. Experience working with data and insights and presenting business insights. Compensation Base salary range: $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr

Senior Analyst Workforce Analytics

Cox Pine Lake, GA

Develops, fosters and executes a workforce management strategy that is driven by and complements organizational strategy. Develops, implements and oversees execution of methodologies to maximize forecast accuracy. Creates and maintains short-, mid- and long-range capacity plans to balance customer experience objectives along with effective staffing and capacity management to meet designated budget and financial goals. Implements and maintains analysis and forecasting best practices to create accurate, realistic capacity plans. What You'll Do Maintain forecasting models for contact volume, handling time, staffing, and hiring plans, following established processes for forecast locks. Develop and maintain efficient, data-driven schedules that align with business needs and agent preferences. Proactively manage schedule changes and long-term planning to ensure optimal coverage, operational efficiency, and employee satisfaction. Deliver Workforce Analytics outputs to support leadership presentations and strategic communications. Prepare and establish Workforce Analytics practices and policies and documentation. Prepare and review budget forecasts for assigned queues, sites, and business units; supports monthly R&O updates. Forecast contact volume and handle time for assigned queues, sites, and business units; provide analysis, updates, and data-driven recommendations to leadership. Ensure forecasting accuracy across intraday, daily, weekly, and monthly intervals by driving accountability for assigned queues. Create and maintain forecasts to support capacity planning, schedule development, and intraday execution. May provide training on key tasks to support team development and knowledge sharing across the organization. Maintain and analyze actual volumes compared to forecasts and recommend changes to enhance productivity and customer satisfaction. Monitor performance metrics, communicate results, and manage vendor routing strategies to ensure optimal service delivery. Maintain staffing and headcount reports. Identify and recommend process improvements. Support departmental initiatives by assisting with special projects and performing additional duties as assigned, contributing to cross-functional collaboration and continuous improvement efforts. Flexibility to work outside of standard business hours, including evenings, weekends, or holidays as needed to support critical operations or time-sensitive initiatives. Minimum Qualifications Bachelor's degree in a related discipline (i.e. Business, Finance, Mathematics, etc.) and 4 years experience in a related field (e.g. reporting, statistics, data modeling, data analytics, data visualization, data interpretation). The right candidate could also have a different combination, such as a master's degree and 2 years experience; a Ph.D. and up to 1 year of experience; or 8 years experience in a related field. Demonstrates strong aptitude in mathematics and analytical thinking, supporting data-driven decision-making. Exhibits excellent soft skills-including interpersonal communication, leadership, presentation, and collaboration-to work effectively across teams and functions. Preferred 5+ years of experience analyzing qualitative and quantitative data across functions such as Field Operations, Customer Care, Data Analysis, Collections, Finance, and Business Operations. 5+ years of hands‑on experience in forecasting and scheduling using Workforce Management software. Advanced proficiency in Microsoft Office Suite, with strong expertise in Excel for data analysis and reporting. Deep knowledge of eWFM forecast groups and configuration settings. Proficient in Genesys contact center systems, supporting real‑time and historical performance insights. USD 72,200.00 - 108,200.00 per year Compensation Compensation includes a base salary of $72,200.00 - $108,200.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr

Lead Cybersecurity Integrated Architect

Cox Pine Lake, GA

Overview A Lead of Integrated Cybersecurity Architecture is responsible for evangelizing the agreed upon cybersecurity architectural principles, standards, and design patterns, and advising engineering teams on how to build secure products and enterprise tools for multi-cloud and on-premises environments. This role is focused on being an integrated member of the product and engineering teams. A separate function defines the architecture guidelines that this role is responsible for advising the teams on how to implement. By having deep cybersecurity knowledge in the design and build of secure software products and tools in both multi-cloud and on-premises environments, this role will partner with and influence direct and cross-functional teams throughout the organization and collaborate cross-functionally to solve cybersecurity risks that are unique to a business unit\'s risk profile and products. This role will report directly to a Director of Integrated Cybersecurity Architecture at Cox Automotive. Primary Responsibilities Communicate cybersecurity guidelines to engineering teams and business teams and support their adoption of the guidelines. Be integrated with and in continuous contact with engineering teams to advise on their architecture decisions and assist with cybersecurity control implementation. Contribute to the identification and mitigation of cybersecurity risks based on threat modeling of products and enterprise tools. Provides cybersecurity architecture advice and consultation across major program and solution levels. Engage with cybersecurity peers to create a cohesive cybersecurity department and share back internally regarding business specific activities. Act as the on the ground cybersecurity security representative to the product and engineering teams. Partner with enterprise architecture, infrastructure and engineering teams to review existing architecture, identify gaps and recommend security enhancements. Participate in security events and incident response to identify gaps in current design and propose solutions to prevent threats from reoccurring. Educate product and enterprise architects and engineers on cybersecurity best practices and standards. Partner with the legal and security governance, risk and compliance teams to ensure that cybersecurity architecture enables compliance with relevant regulatory and contractual requirements. Minimum Qualifications Bachelor\'s degree in a related discipline and 6 years of experience in a related field. The right candidate could also have a different combination, such as a master\'s degree and 4 years of experience; a Ph.D. and 1 year of experience in a related field; or 10 years\' experience in a related field. At least 4 years focused on cybersecurity. Relevant experience with designing, securing, or operating AWS infrastructure and services. Clearly articulate the objective of specific cybersecurity policies and procedures to technical and non-technical stakeholders. Excellent customer service skills, writing, and executive presentation skills. Develop a strong and productive working environment with key stakeholders and collaborate closely with other Cox entities\' cybersecurity teams to implement cybersecurity best practices. Consultative nature to work through controversial or complex topics to employees, leaders, and/or senior leadership. Evaluate risks and recommend actions based on impact and likelihood of the risk to the business. Knowledge of current cybersecurity and technology architectures such as zero trust, IaaS, PaaS, SaaS, virtualization, containerization, DevSecOps, and software-defined networking across a variety of environments and deployments. Creatively solving complex cybersecurity challenges while exhibiting solid, pragmatic business acumen. Experience utilizing Agile methodologies. Initiating change and deploying solutions in Fortune 1000 companies. Knowledge of cybersecurity frameworks (e.g., ISO 27000, NIST, FFIEC) and industry relevant regulations that will guide architectural requirements (e.g., GDPR, FFIEC, GLBA). Preferred Qualifications Experience in the development and design of cybersecurity standard methodologies to all layers of the hosting and application stack in both cloud and on-premises environments. Knowledge of Identity and Access Management (IAM), cryptography / key management, secrets management, access controls and security protocols (e.g., multi-factor, SAML, OAuth, OIDC). Experience with application security implementations and standard methodologies. Extensive technology knowledge and recognized expertise in several areas including Python, .NET, Java, Spring frameworks, Oracle, serverless, cloud patterns, cloud service and user authentication or similar. Experience with firewall, web application firewalls, and other edge services as well as deep understanding of DMZ and other network architectures. AWS Well-Architected Framework. Experience establishing a strategy for and implementing cloud enterprise solutions in AWS, GCP, or Azure. A strong understanding of cloud containers and/or serverless platforms (e.g., EKS, ECS, Lambda, Fargate). Experience in national critical infrastructure industries (telecommunications, financial services, defense, government, etc.). Big four consulting or Fortune 500 company experience. Relevant industry certification (e.g., CISSP, CEH, OSCP, Azure, AWS, CISM, CISA). Compensation USD 119,600.00 - 199,400.00 per year Compensation: Compensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate\'s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company\'s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr

Senior Lead Cloud Security Architect

Cox Pine Lake, GA

The Senior Lead Cybersecurity Architect is responsible for defining the principles, standards, and design patterns to build secure products and enterprise tools for all of Cox Automotive's multi-cloud and on-premises environments. This position's architecture focus is on securing multi-cloud infrastructure and services and on-premises infrastructure. Peer cybersecurity architects will be focused on application security, software as a service (SaaS), and network security. This role will use their deep cybersecurity knowledge in the designing and building of secure infrastructure and services in both multi-cloud and on-premises environments. They must be able to collaborate with cross-functional teams throughout the organization and propose well-defined cybersecurity architectural guidelines to be adopted by product and enterprise engineering teams. This role will directly report to the Senior Director of Cybersecurity Architecture at Cox Automotive. Primary Responsibilities Identify and recommend relevant cybersecurity policies, standards, procedures, and guardrails. Drive the definition of cybersecurity guidelines across the product and enterprise architecture group by leading working groups focused on cybersecurity. Develop secure design patterns in conjunction with the product and enterprise architecture group based on standards that can be adopted and implemented by engineering teams. Contribute to the development of non-cyber architecture-related governance patterns, policies, and standards. Provides complex analysis of potential risks to information systems' security and recommends innovative solutions. Work with cross-functional technical, development and delivery teams to ensure the application of smooth, efficient and scalable release processes. Engage with business teams and engineering teams to define cybersecurity guardrails that promote efficient and seamless adoption of secure design patterns. Participate in security events and incident response to identify gaps in current design and propose solutions to prevent threats from reoccurring. Research and evaluate emerging security trends, threats, and technologies, and recommend appropriate solutions and enhancements. Collaborate with data users, software and other technical stakeholders to ensure security considerations are factored into and underpin development and operational decision making. Collaborate with cybersecurity peers to incorporate vulnerability management, governance, risk and compliance, cyber defense, continuous controls monitoring, and identity governance into cybersecurity standards as a cohesive cybersecurity organization. Minimum Qualifications Bachelor's degree in a related discipline and 8 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years of experience; a Ph.D. and 3 years of experience in a related field; or 12 years' experience in a related field. At least 4 years focused on cybersecurity. Must have practical expertise in AWS cloud infrastructure and services and on-premises infrastructure. Clearly articulate the objective of specific cybersecurity policies and procedures to technical and non-technical stakeholders. Excellent customer service skills, writing, and executive presentation skills. Develop a strong and productive working environment with key stakeholders and collaborate closely with other Cox entities' cybersecurity teams to implement cybersecurity best practices. Consultative nature to work through controversial or complex topics to employees, leaders, and/or senior leadership. Evaluate risks and recommend actions based on impact and likelihood of the risk to the business. Knowledge of current cybersecurity and technology architectures such as zero trust, IaaS, PaaS, SaaS, virtualization, and containerization. Creatively solving complex cybersecurity challenges while exhibiting solid, pragmatic business acumen. Experience utilizing Agile methodologies. Initiating change and deploying solutions in Fortune 1000 companies. Knowledge of cybersecurity frameworks (e.g., ISO 27000, NIST, FFIEC) and industry relevant regulations that will guide architectural requirements (e.g., GDPR, FFIEC, GLBA). Preferred Qualifications Experience in the development and design of cybersecurity standard methodologies to all layers of the hosting and application stack in both cloud and on-premises environments. Relevant experience with application security, SaaS, network security, DevSecOps, and software-defined networking across a variety of environments and deployments. Knowledge of Identity and Access Management (IAM), cryptography / key management, secrets management, access controls and security protocols (e.g., multi-factor, SAML, OAuth, OIDC). Experience with application security implementations and standard methodologies. Extensive technology knowledge and recognized expertise in several areas including Python, .NET, Java, Spring frameworks, Oracle, serverless, cloud patterns, cloud service and user authentication or similar. Experience with firewall, web application firewalls, and other edge services as well as deep understanding of DMZ and other network architectures. AWS Well-Architected Framework. Experience establishing a strategy for and implementing cloud enterprise solutions in AWS, GCP, or Azure. A strong understanding of cloud containers and/or serverless platforms (e.g., EKS, ECS, Lambda, Fargate). Big four consulting or Fortune 500 company experience. Relevant industry certification (e.g., CISSP, CEH, OSCP, Azure, AWS, CISM, CISA). USD 144,900.00 - 241,500.00 per year Compensation: Compensation includes a base salary of $144,900.00 - $241,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr

Senior Product Owner

Cox Pine Lake, GA

Senior Product Owner - Quote to Cash Innovation matters most when it meets real needs. That's why we're seeking a Sr. Product Owner - Quote to Cash to help shape the future of our product development. In this pivotal role, you will own and prioritize the product backlog for Quote-to-Cash processes, ensuring seamless integration across quoting, pricing, contracting, billing, and revenue recognition. This role bridges business needs with technology solutions to deliver a streamlined end-to-end sales lifecycle. Ready to dive deep into our products? Let's talk! What's In It for You? A competitive salary and top-notch bonus/incentive plans. Professional development and continuing education opportunities. The chance to work with fascinating, cutting-edge platforms. Exceptional work-life balance, flexible time‑off policies and accommodating work schedules. Comprehensive healthcare, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Check out all our benefits. What You'll Do Collaborate with Product Managers to translate business requirements into Q2C solutions. Partner with development teams to implement Q2C capabilities across CRM, CPQ, billing, and ERP systems. Supports release train and scrum team via PI planning, defect prioritization, managing product backlog and software development details Communicate effectively with stakeholders to provide updates, address concerns, and manage expectations throughout the product lifecycle. Stay updated on the latest Q2C features, enhancements, and industry trends, and share insights and recommendations with team members. Manage backlog, ensuring execution aligns with strategy and requirements. Use AI to accelerate discovery, experimentation, development, and recommend improvements Adopt AI tooling and employ a mindset and focus on how they should think about and approach their work in the PDLC Use AI to identify gaps, ambiguities, and inconsistencies in requirements Who You Are Bachelor’s degree in a related discipline and 4 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 16 years’ experience in a related field Skilled in analytical thinking, project administration & management, requirements analysis, system & technology integration and technology savvy. Hands‑on experience with Quote-to-Cash platforms (e.g., Salesforce, CPQ, Billing, ERP systems) Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders Experience with full product lifecycle methodologies, including knowledge of SAFe Agile methodology. Experience in design, development and implementation of product plans. Help us build the future of technology. Join Cox today! USD 90,100.00 - 150,100.00 per year Compensation: Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. #J-18808-Ljbffr

Senior Manager of Cybersecurity Detection Engineering

Cox Pine Lake, GA

Overview The Senior Manager of Cybersecurity Detection Engineering will lead a team of Detection Engineers in designing, implementing, and maintaining advanced detection capabilities to safeguard the organization against emerging cyber threats. This pivotal role will enhance Cox Automotive's next-generation Cyber Defense practice, enabling rapid threat response and automated remediation. The position will be responsible for developing the strategy for the Detection Engineering program and establishing metrics to demonstrate continuous improvement. The ideal candidate will possess expert-level knowledge in SIEM implementation and log ingestion, SOAR, Incident Response, and Threat Intelligence that will be data-driven with strong verbal, written communication, and leadership skills. Cybersecurity Detection Engineering Define detection engineering strategy, roadmap, and objectives to achieve. Design and implement advanced threat detection techniques using tools such as SIEM, EDR, NDR, and SOAR platforms. Develop innovative custom detection rules and automated remediation, playbooks, and alerts tailored to the organization\'s threat landscape for enterprise and customer security. Leverage industry standard MITRE frameworks to identify detection coverage and close gaps. Monitor, optimize, and continuously improve detection systems for performance, scalability, and effectiveness. Collaborates with Threat Detection and Response team to continuously improve cybersecurity capabilities in identification, management, and response to threats in the most efficient and effective manner. Performs attack simulation testing to validate efficacy of use cases and purple teaming exercises collaborating with the Vulnerability Mgmt team. Manages and maintains SIEM/Data Lake data management and log ingestion infrastructure in collaboration with Cyber Defense Engineering. Evaluate, validate, tune, and sunset where necessary detection capabilities Maintains operational guidelines, diagrams, and documentation for security detection and response. Incident Response Support Collaborate with the incident response team to ensure rapid detection and containment of cyber threats. Provide technical expertise and guidance to develop detection use cases during high-severity security incidents. Continuously improve detection and response processes based on lessons learned from incidents. Other duties may be assigned as needed to address new security threats facing the enterprise. Provides off hour support as needed for security administration, detection, and response activities. Threat Intelligence Integration Leverage threat intelligence to enhance detection capabilities and proactively mitigate risks. Identify and analyze new and emerging threat vectors and incorporate them into detection strategies. Stakeholder Collaboration Partner with other Cybersecurity, Engineering, and Product teams to align detection strategies with organizational objectives. Communicate detection capabilities and findings to technical and non-technical stakeholders, including executive leadership. Governance and Compliance Ensure all detection processes and tools adhere to regulatory requirements and industry standards (e.g., GDPR, PCI-DSS, NIST). Establish and maintain documentation of detection strategies, processes, and configurations. Professional Technology Skills Proven track record of building scalable organizations that have world class threat detection capabilities. Technical proficiency performing security investigations at scale; including endpoint, cloud, identity, network, and email threats. Work with internal IT teams and external MSSPs for creation and operationalization of Detection Engineering use cases for WAF, DDoS Protection, Email systems, DLP, AV, and Endpoint security technologies. Practical experience with Detection & Response tools for network, endpoints, cloud, and identity as well as SOAR platforms. Apply security Threat Intelligence to identify new threat vectors. Lead projects to improve security monitoring and response capabilities. Demonstrate a strong security engineering and architecture background to best understand how to employ the most effective and efficient security monitoring. Strong fundamentals of Linux, MacOS, and Windows operating system internals. Demonstrate effective communication of security issues to management and others. Maintain detection use case and SIEM configuration guidelines and standards for security. Proficiency creating and managing operational metrics that increase team efficiency and quality. Enthusiastic about managing and mentoring individuals pursuing careers in detection engineering. Ability to manage effective relationships with organizational leaders, build a roadmap, and drive broad initiatives to completion. Understanding of Machine Learning concepts as related to predictive analytics. Knowledge, Experience & Qualifications Essential Bachelor\'s degree in Computer Science or equivalent and 8+ years of industry related professional experience. The right candidate could also have a different combination, such as a master\'s degree and 6 years\' experience; a Ph.D. and 3 years\' experience in a related field; or 20 years\' experience in a related field Multi-cloud security experience AWS, Azure, GCP Expert level knowledge on Detection Engineering and Security Operations 3+ years of management or leadership experience with direct people management responsibilities Strong experience with Information Security, Network Security, Security Monitoring, and Incident Response. Strong experience with developing SIEM/SOAR detection and automation use cases. Working experience with industry standard security technologies and services such as Threat Intelligence, Firewalls, SASE, IPS, Endpoint Security, DLP, SIEM/SOAR, and Data Lakes. Expert level knowledge on the attack kill chain and diamond model. 5+ years\' experience in an Incident Response or Security Operations role 3+ years\' leadership experience in a SOC or equivalent role Must live within a commutable distance to North Hills NY or Atlanta GA and be willing to come onsite 3x a week Desirable GSEC, GCIA, GFE, GCFA, CISA, CISSP, CISM, or CIA certification(s) Development/ Dev Ops / Engineering / Network / System Administration experience Compensation USD 173,900.00 - 289,800.00 Compensation: Compensation includes a base salary of $173,900.00 - $289,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate\'s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company\'s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. #J-18808-Ljbffr

Manager, Software Engineering

Cox Pine Lake, GA

As a Software Engineering Manager, you will be responsible for leading, growing, and developing a team of innovative Software Engineers in designing, implementing, and delivering high-quality software products. To be successful in this role, you must be able to lead effectively in a fluid, fast-paced agile environment. This position requires strong technical, design, communication, and collaboration skills. We have aggressive goals over the next couple of years and are looking for candidates with a passion for solving large scale problems and a can-do attitude! Your role: Provide leadership and oversight to the Software Engineering group. Oversee team efforts to apply the principles of secure software engineering to the design, development, maintenance, testing and evaluation of software and cloud infrastructure. Engage with cross-functional leadership to understand business requirements, architecture and technology direction and evaluate alternative approaches, ensuring software and systems are designed accordingly. Incorporate state-of-the-art concepts and practices to facilitate system functionality, scalability, resilience and security, as well as ease-of-use (developer / user experience). Ensure appropriate application of agile principles to software development with a focus on delivery of business value, collaboration and continuous improvement. Oversees Software Engineering processes and teams. Provides direction and oversight in the planning and delivery of product / solution releases. Ensures delivery of secure, high quality, well tested and scalable software to meet requirements of the customer and business. Assists with maintenance and prioritization of the product backlog. Engages with customers, end users and business partners to understand issues with software development and deployment. Ensures issues are resolved in a timely and sustainable fashion. Advocates secure coding practices and testing requirements. Must be able to influence other software and IT managers to design and build solutions that meet our needs. Manage career progression for team members, including hiring, performance reviews, salary decisions, mentoring, coaching, and all duties normally associated with a hiring manager. Represent your team in strategy and planning meetings. Work with your team to plan, design, implement and operationalize innovations and improvements to existing programs. Work with your team to continually improve their processes and develop best practices for agile development that delivers value to our stakeholders. Respond quickly and effectively to production issues and taking responsibility for seeing those issues through resolution. Stay current with changes in the technical area of expertise. Share knowledge by effectively documenting plans, decisions, and task ownership. Qualifications: Demonstrate experience executing Agile methods for software product development. Looking for developers with hands‑on experience in C# or similar programming languages and a willingness to adapt to new technologies. Very strong business analysis, system analysis, or product analysis skills. Ability to work well in a team‑oriented environment. Excellent planning and prioritization skills with the ability to multitask and adapt to change. Very strong business analysis, system analysis or product analysis skills. Planning and prioritization skills with the ability to multitask and adapt to change. Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year experience in a related field; or 18 years' experience in a related field. USD 119,600.00 - 199,400.00 per year Compensation: Compensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. #J-18808-Ljbffr

Sales Operations Supervisor

Cox Pine Lake, GA

This position is remote/work from home and can be located anywhere within the United States but must be able to work 9-6pm ET. If near our Atlanta, GA office the role will be hybrid. Posting Deadline: Wednesday, November 12th We are looking for a highly organized and proactive Sales Operations Supervisor for the Tier 1 Team, responsible for leading and managing two critical functions within the sales support organization: the OEM Enrollments Team and the Contracts Support Team. This role ensures operational efficiency, team performance, and the accurate execution of tasks that directly support revenue generation and customer satisfaction. The Sales Operations Supervisor will oversee day-to-day operations, coach and develop team members, and collaborate cross‑functionally to drive continuous improvement in Contracts Support and OEM Enrollments processes and service delivery. What You’ll Do Team Leadership & Management Supervises and supports the OEM Enrollments and Contracts Support teams, ensuring alignment with business goals and service standards. Supporting training and onboarding for new OEM Enrollments and Contract Support team members. Provide ongoing coaching and professional development opportunities and conduct 1:1’s, quarterly and final performance reviews. Foster a collaborative and accountable team culture. Operational Oversight Monitor daily Contract Support and OEM Enrollments workflows, ticket volumes, and SLAs to ensure timely and accurate processing of enrollments and contract related tasks. Identify and resolve operational bottlenecks, escalating issues when necessary. Maintain documentation and standard operating procedures for both teams. Process Improvement & Collaboration Partner with stakeholders to streamline enrollments and contract workflows. Drive interdepartmental initiatives and champion stakeholder alignment. Collaborate with Manager and boundary partners to identify and implement efficiency improvement and training as necessary. Support system upgrades and transitions by providing feedback and managing team readiness. Reporting & Metrics Track and report on team performance metrics, identify trends and opportunities for improvement. Ensure data integrity and compliance in OEM Enrollments and Contracts Support process with company policies and regulatory requirements. Provide consistent and timely team metrics to leadership weekly, monthly or as requested. PTO & Resource Planning Manage team schedules and PTO requests equitably, ensuring adequate coverage and business continuity. What’s in It for You Here’s a sneak peek at the benefits you could experience as a Cox employee: A competitive salary and top‑notch bonus/incentive plans. Exceptional work‑life balance, flexible time‑off policies and accommodating work schedules. Comprehensive healthcare, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Professional development and continuing education opportunities. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Extra perks like pet insurance, employee discounts and much more. Who You Are Minimum High School Diploma/GED and 5 years' experience in ownership of Salesforce.com and/or sales enablement tool administration, configuration and support. The right candidate could also have a different combination, such as a bachelor's degree and 3 years' experience in related field; a master's degree and 1 year of related experience or a Ph.D. and up to 1 year of experience. 3+ years Configure/Price/Quote (CPQ) experience Strong analytical and problem‑solving skills. Excellent communication and interpersonal skills. Detail‑oriented with strong organizational skills. Requires physical ability and mental acuity to execute the duties of the role successfully within required timeframes to meet business requirements. Travel: 10% Preferred Proficient in Knowledge of existing CAI sales processes and systems Join the Cox family of businesses and make your mark today! USD 79,400.00 - 119,000.00 per year Compensation Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Application Deadline: 11/12/2025 #J-18808-Ljbffr

Account Operations Specialist II (Manheim)

Cox Pine Lake, GA

Responsibilities Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs. Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally. Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines. Proficiency with computer software including Microsoft Office applications and other internal business platforms. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform any other duties assigned. Qualifications Minimum: High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field Safe drivers needed; valid driver's license required. Preferred: Prior experience vehicle reconditioning and or general auto body knowledge Self-starter with ability to work with minimal supervision Ability to handle multiple tasks simultaneously Excellent verbal and written skills preferred. Ability to operate vehicles with standard and automatic transmission is preferred. USD 19.57 - 29.38 per hour Compensation: Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr

Lead Cybersecurity Integrated Architect

Cox Pine Lake, GA

Overview A Lead of Integrated Cybersecurity Architecture is responsible for evangelizing the agreed upon cybersecurity architectural principles, standards, and design patterns, and advising engineering teams on how to build secure products and enterprise tools for multi-cloud and on-premises environments. This role is focused on being an integrated member of the product and engineering teams. A separate function defines the architecture guidelines that this role is responsible for advising the teams on how to implement. By having deep cybersecurity knowledge in the design and build of secure software products and tools in both multi-cloud and on-premises environments, this role will partner with and influence direct and cross-functional teams throughout the organization and collaborate cross-functionally to solve cybersecurity risks that are unique to a business unit's risk profile and products. This role will report directly to a Director of Integrated Cybersecurity Architecture at Cox Automotive. Primary Responsibilities Communicate cybersecurity guidelines to engineering teams and business teams and support their adoption of the guidelines. Be integrated with and in continuous contact with engineering teams to advise on their architecture decisions and assist with cybersecurity control implementation. Contribute to the identification and mitigation of cybersecurity risks based on threat modeling of products and enterprise tools. Provides cybersecurity architecture advice and consultation across major program and solution levels. Engage with cybersecurity peers to create a cohesive cybersecurity department and share back internally regarding business specific activities. Act as the on the ground cybersecurity security representative to the product and engineering teams. Partner with enterprise architecture, infrastructure and engineering teams to review existing architecture, identify gaps and recommend security enhancements. Participate in security events and incident response to identify gaps in current design and propose solutions to prevent threats from reoccurring. Educate product and enterprise architects and engineers on cybersecurity best practices and standards. Partner with the legal and security governance, risk and compliance teams to ensure that cybersecurity architecture enables compliance with relevant regulatory and contractual requirements. Minimum Qualifications Bachelor's degree in a related discipline and 6 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years of experience; a Ph.D. and 1 year of experience in a related field; or 10 years' experience in a related field. At least 4 years focused on cybersecurity. Relevant experience with designing, securing, or operating AWS infrastructure and services. Clearly articulate the objective of specific cybersecurity policies and procedures to technical and non-technical stakeholders. Excellent customer service skills, writing, and executive presentation skills. Develop a strong and productive working environment with key stakeholders and collaborate closely with other Cox entities' cybersecurity teams to implement cybersecurity best practices. Consultative nature to work through controversial or complex topics to employees, leaders, and/or senior leadership. Evaluate risks and recommend actions based on impact and likelihood of the risk to the business. Knowledge of current cybersecurity and technology architectures such as zero trust, IaaS, PaaS, SaaS, virtualization, containerization, DevSecOps, and software-defined networking across a variety of environments and deployments. Creatively solving complex cybersecurity challenges while exhibiting solid, pragmatic business acumen. Experience utilizing Agile methodologies. Initiating change and deploying solutions in Fortune 1000 companies. Knowledge of cybersecurity frameworks (e.g., ISO 27000, NIST, FFIEC) and industry relevant regulations that will guide architectural requirements (e.g., GDPR, FFIEC, GLBA). Preferred Qualifications Experience in the development and design of cybersecurity standard methodologies to all layers of the hosting and application stack in both cloud and on-premises environments. Knowledge of Identity and Access Management (IAM), cryptography / key management, secrets management, access controls and security protocols (e.g., multi-factor, SAML, OAuth, OIDC). Experience with application security implementations and standard methodologies. Extensive technology knowledge and recognized expertise in several areas including Python, .NET, Java, Spring frameworks, Oracle, serverless, cloud patterns, cloud service and user authentication or similar. Experience with firewall, web application firewalls, and other edge services as well as deep understanding of DMZ and other network architectures. AWS Well-Architected Framework. Experience establishing a strategy for and implementing cloud enterprise solutions in AWS, GCP, or Azure. A strong understanding of cloud containers and/or serverless platforms (e.g., EKS, ECS, Lambda, Fargate). Experience in national critical infrastructure industries (telecommunications, financial services, defense, government, etc.). Big four consulting or Fortune 500 company experience. Relevant industry certification (e.g., CISSP, CEH, OSCP, Azure, AWS, CISM, CISA). Compensation USD 119,600.00 - 199,400.00 per year Compensation: Compensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr