Director of Product Commercialization Strategy Worldwide Jobs in Hawaiian Paradise Park, Hawaii

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Program Director

Pacific Quest Hawaiian Paradise Park, HI

Job DescriptionJob DescriptionJoin Pacific Quest and make a difference! Pacific Quest provides licensed and accredited residential mental healthcare on Hawaii Island and is a leader in integrative, nature-based residential treatment for adolescents and young adults.Why You’ll Love Working Here: - Be part of a mission-driven team committed to fostering health, connection, and resilience- Work in a collaborative, supportive environment where every role contributes to life-changing outcomes- Enjoy competitive pay, great benefitsLocation: Hilo, Hawaii (Reeds Bay) with cross-site oversight at 26th StreetDepartment: Program / ResidentialEmployment Type: Full-Time, ExemptSchedule: Monday–Friday; weekends and on-call as neededReports To: Executive DirectorRole Purpose: The Program Director (PD) is responsible for the execution, consistency, and overall health of residential programming at Pacific Quest. This role ensures program fidelity to Pacific Quest’s Treatment Framework while developing strong, accountable leadership across sites. The Program Director works in close partnership with the Executive Director to translate organizational priorities into effective program practice and to surface trends, risks, and system needs that inform executive decision-making.Core Accountabilities1. Program Leadership & FidelityEnsure residential programming aligns with Pacific Quest’s Treatment Model, Developmental Framework, and Core Therapeutic Experiences.Maintain consistent standards related to professionalism, safety, language, media use, and resident engagement.Identify and correct program drift through coaching, training, and system improvement.Partner with Clinical, Medical, Quality Assurance, and Operations leaders to maintain alignment without role overlap.2. Leadership & Team PerformanceDirectly supervise the Program Managers and Team ManagersEstablish clear expectations, accountability rhythms, and performance standards.Coach and develop leaders to function independently and effectively.Build leadership bench strength and support succession readiness.3. Cross-Site Program OversightMaintain core program consistency across Reeds Bay and 26th Street while respecting developmental differences.Support the 26th Street Program Manager in adapting programming appropriately for young adults.Serve as the primary escalation point for program-level trends or risks, not daily operational issues.4. Staffing Model IntegrityOversee staffing models, ratios, and readiness relative to census.Partner with HR and Operations on hiring priorities, onboarding readiness, and retention trends.Ensure Program Managers and Team Managers execute scheduling and coverage appropriately.Identify staffing risks early and propose structural solutions.Transitional Program Manager Responsibilities (Reeds Bay)Until census and staffing allow for re-expansion of Program Manager capacity, the Program Director will support select PM-level functions at the Reeds Bay campus, including:Oversight of day-to-day program flow for the Adolescent population.Support to Team Managers in schedule execution, coverage coordination, and resident programming.Coordination of daily alignment with Clinical and Medical teams.Serving as the primary program escalation point for Reeds Bay.These responsibilities are temporary by design. The Program Director is expected to build systems and leader capacity that allow these functions to be delegated as the organization scales.On-Site Presence & Field EngagementThis is a fully on-site, field-based leadership role. The Program Director is expected to maintain regular physical presence at Reeds Bay and consistent engagement at the 26th Street campus.This position is not remote.Visibility, in-person leadership, and real-time observation are essential to effective program leadership.Field Support & Coverage ExpectationsWhile the Program Director is not a primary coverage role, organizational needs may occasionally require the PD to be present in the field to support coverage, continuity of care, or leadership stability.Field support is expected to be situational and time-limited, not routine.When providing coverage support, the PD maintains a leadership role and evaluates whether repeated coverage needs indicate a broader structural issue requiring correction.Qualifications & CompetenciesRequired:Master’s degree or equivalent leadership experience in residential, behavioral health, or experiential treatment settingsDemonstrated experience leading other leadersStrong understanding of trauma-informed, developmentally aligned careHigh emotional regulation, professionalism, and judgmentPrehire and ongoing background and fingerprint checksPrehire and annual physical and TB clearanceDrug screen clearanceMaintain current CPR, First Aid, and CPI certificationPacific Quest compliance training must be kept up to dateMust maintain active personal automobile insurance and provide proof of coverage, as use of a personal vehicle is required in the performance of essential job functions. Must also submit annual driver's abstracts in order to meet company auto insurance requirements.Preferred:Experience in adolescent and/or young adult residential treatmentFamiliarity with integrated clinical–experiential modelsExperience in organizations undergoing professionalization or growthPhysical DemandsWith or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, crawling, frequent sitting, standing and walking, may be required for long periods of time and may involve climbing stairs, walking up inclines and on uneven terrain. Additional physical requirements may include, frequent lifting and or moving up to 25 pounds.Salary range $110K-$140K. Starting salary commensurate with experience and qualifications.Healthcare including preventative health, prescription, dental and vision benefitsPaid time off accrual and holiday payPaid parental leave 401k planProdeals and discountsPacific Quest is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Pacific Quest is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Human Resources at [email protected].

Director of Product Commercialization Strategy Worldwide jobs in Hawaiian Paradise Park