Call Center Coordinator jobs in Iowa City

Teams Coordinator

Teams Coordinator Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Teams Coordinator to join our amazing culture. In this role, you will be responsible for many admin aspects of assigned projects, including planning, scheduling, budgeting and procurement, start-up, and close out of assigned projects. With the help from Team Leads, ensures projects are effectively executed within budgeted cost, time schedules and ensure positive cash flow. As a Teams Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows. Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Teams Coordinator. Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What you’ll do with “our Training and Your Experience” Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. Manages many aspects of assigned projects (typically valued up to $50K) from award through completion of project, including: successful and timely completion within budget... With the help from your Team Lead you will prepare project installation plans, manage the plan and prepares and implements job procedures. Translates a variety of customer needs / requirements into proposals and project implementation plans to meet Customer requirements; reviews and approves estimated costs prior to booking; provides assistance to sales force as and when required; helps supervise installation labor and subcontractors; prepares project schedules, subcontracts, change proposals, initiates invoicing along with other project closeout procedures. Effectively communicates project requirements to project team and wider organization as and when required, and maintains accurate and up to date records of job status, job changes, material flow and other control records necessary for processing of internal and external reports. Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service. Identifies potential project risks and develops/implements strategies to minimize impact and control deviations from estimated costs and project deadlines. Proactively communicates project schedules, project change proposals and related project activities on a regular basis with customer and seek to continuously improve customer satisfaction. Works with the purchasing coordinator to manage procurement of materials, supplies, services and controls necessary for timely and cost effective completion of project within budget. Analyze costs; Exposure to financial systems to review actual vs. estimated job cost and to provide timely and accurate project cost reports; identify reasons for low job site productivity and determine impact on the project; adjusts or corrects project plan and/or project cost estimates as necessary to meet financial goals. Manage the execution and review of all scope of work, terms and conditions in customer contracts including cost control, delivery fulfillment, quality control standards, quality of service and other customer requirements as they arise. Responsible for management of direct reports, if applicable. Manages subcontractor selection process and work. Performs other duties and responsibilities as requested or required. What You’ll Need Project management skills Coaching, mentoring, and staff development skills; solid leadership orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the organization. Team leadership, team building and facilitation skills. Shows initiative – engages in proactive behavior and looks for opportunities. Adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus using strong written and verbal communication and presentation skills. Strong analytical skills necessary to resolve problems and look for solutions; solid conflict resolution skills. Financial analytical skills including cost control. Basic ability to facilitate a collaborative working environment for customers and team members. Basic Microsoft Outlook, Project, Excel, Word and Power Point skills. Basic knowledge and understanding of IT networking principles. Company Benefits Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits: 10 Company Holidays and Paid Time Off starting at 13 days annually Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan or company vehicle Corporate Social Responsibility Day Cell phone reimbursement (if applicable) Paid parental leave Requirements: Education: College degree, trade school or equivalent experience Associates degree Preferred Experience (but not required): Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation and/or AV systems Previous project supervisory experience Certifications & Licenses: Project Management Institute (PMI) certification; industry-specific certifications and/or licenses; must have valid driver’s license with a clean driving record Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available. Qualifications Education Required Associates High School Experience Preferred Previous project supervisory experience preferred but not required Preferred Experience (but not required): Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation and/or AV systems Behaviors Preferred Innovative : Consistently introduces new ideas and demonstrates original thinking Loyal : Shows firm and constant support to a cause Thought Provoking : Capable of making others think deeply on a subject Team Player : Works well as a member of a group Enthusiastic : Shows intense and eager enjoyment and interest Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Leader : Inspires teammates to follow them Dedicated : Devoted to a task or purpose with loyalty or integrity Motivations Preferred Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter : Inspired to perform without outside help Peer Recognition : Inspired to perform well by the praise of coworkers Growth Opportunities : Inspired to perform well by the chance to take on more responsibility Goal Completion : Inspired to perform well by the completion of tasks Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals Licenses & Certifications Preferred Drive Not CDL Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

High salary

Project Coordinator

University of Iowa Iowa City, IA

Join to apply for the Project Coordinator role at University of Iowa 16 hours ago Be among the first 25 applicants Join to apply for the Project Coordinator role at University of Iowa Get AI-powered advice on this job and more exclusive features. The School of Planning and Public Affairs is seeking a Project Coordinator to manage the day-to-day operations of two grant-funded projects: Project Return , which aims to return Indian Boarding School records to survivors, their families and their Tribes; and Project Trust , which will produce toolkits about Native land policy as well as perform a land surveying pilot. The Project Coordinator will participate in the administration of the grants. Events and activities include but are not limited to: overseeing field researchers; liaising with Native American Tribes about the projects; supervising consultants tasked with generating digital portal for records requests; creating the appointment schedules and assisting the director of the lab as needed. Additional responsibilities and duties assigned as necessary to support the mission of the lab and student success in communication skill development. The position is a 75% time position. There will be travel involved. This position is eligible for hybrid work (combination of on campus and remote) within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Job Duties And Tasks Develop written communications, including website articles, community member spotlights, newsletters, and email blasts, and create templates for consistent messaging. Oversee social media strategy and content creation, including sharing relevant scholarly/clinical information. Coordinate and schedule Native Policy Lab meetings, including preparing meeting agendas and composing and disseminating meeting minutes as needed. Assist with the planning, organizing, and execution of Native Policy Lab events. Develop marketing materials such as brochures, flyers, and posters for distribution. Manage field researchers, including providing them with records assignments and managing their invoices. Plan travel for Native Policy Lab affiliates, including for Tribal convenings. Evaluate requests and exercise discretion and judgment in providing confidential information to appropriate parties. Aid in compiling project data to develop project reports. Manage a team of four undergraduate students and one graduate student, including overseeing bi-weekly check-in meetings. Additional job duties as assigned based on individual knowledge, skills, and abilities. To obtain the full job description including key areas of responsibility, technical competencies, and desirable qualifications, please contact Adrian Cunningham at [email protected]. Education Or Equivalency Requirement Bachelor’s degree or an equivalent combination of education and experience. Required Qualifications Typically, one or more years of experience in marketing and communications. Proficiency in Microsoft Office, including Excel, PowerPoint, Word, and Outlook. Strong written and verbal communication skills, and interpersonal skills; demonstrated by the ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication methods and behaviors to provide excellent customer service and maintain working relationships. Ability to balance multiple competing priorities. Valid driver’s license and ability to meet and maintain UI Fleet Safety Standards. Desirable Qualifications Experience working in an academic setting. Demonstrated experience using Adobe products and Canva. Working knowledge of issues and challenges related to Indian Country. Application Details In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission: Resume Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For questions, contact Adrian Cunningham at [email protected]. Pay Level 3B. Located in Iowa City, Iowa. Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information Classification Title: Project Coordinator Appointment Type: Professional and Scientific Schedule: Part-time Work Modality Options: Hybrid within Iowa Compensation Pay Level: 3B Contact Information Organization: Graduate College/Post Docs Contact Name: Adrian Cunningham Contact Email: [email protected] Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Higher Education Referrals increase your chances of interviewing at University of Iowa by 2x Get notified about new Project Coordinator jobs in Iowa City, IA . 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Quick Apply

Project Coordinator

The University of Iowa Iowa City, IA

The School of Planning and Public Affairs is seeking a Project Coordinator to manage the day-to-day operations of two grant-funded projects: Project Return , which aims to return Indian Boarding School records to survivors, their families and their Tribes; and Project Trust , which will produce toolkits about Native land policy as well as perform a land surveying pilot. The Project Coordinator will participate in the administration of the grants. Events and activities include but are not limited to: overseeing field researchers; liaising with Native American Tribes about the projects; supervising consultants tasked with generating digital portal for records requests; creating the appointment schedules and assisting the director of the lab as needed. Additional responsibilities and duties assigned as necessary to support the mission of the lab and student success in communication skill development. The position is a 75% time position. There will be travel involved. Develop written communications, including website articles, community member spotlights, newsletters, and email blasts, and create templates for consistent messaging. Oversee social media strategy and content creation, including sharing relevant scholarly/clinical information. Coordinate and schedule Native Policy Lab meetings, including preparing meeting agendas and composing and disseminating meeting minutes as needed. Assist with the planning, organizing, and execution of Native Policy Lab events. Develop marketing materials such as brochures, flyers, and posters for distribution. Manage field researchers, including providing them with records assignments and managing their invoices. Evaluate requests and exercise discretion and judgment in providing confidential information to appropriate parties. Aid in compiling project data to develop project reports. Manage a team of four undergraduate students and one graduate student, including overseeing bi-weekly check-in meetings. Additional job duties as assigned based on individual knowledge, skills, and abilities. To obtain the full job description including key areas of responsibility, technical competencies, and desirable qualifications, please contact Adrian Cunningham at [email protected]. Bachelor’s degree or an equivalent combination of education and experience. Required Qualifications Typically, one or more years of experience in marketing and communications. Proficiency in Microsoft Office, including Excel, PowerPoint, Word, and Outlook. Strong written and verbal communication skills, and interpersonal skills; demonstrated by the ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication methods and behaviors to provide excellent customer service and maintain working relationships. Ability to balance multiple competing priorities. Valid driver’s license and ability to meet and maintain UI Fleet Safety Standards. Desirable Qualifications Experience working in an academic setting. Demonstrated experience using Adobe products and Canva. Working knowledge of issues and challenges related to Indian Country. In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission: Resume Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For questions, contact Adrian Cunningham at [email protected] Level 3B . Located in Iowa City, Iowa. Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information Appointment Type: Professional and Scientific Schedule: Part-time Work Modality Options: Hybrid within Iowa Compensation Contact Information Organization: Graduate College/Post Docs Contact Name: Adrian Cunningham Contact Email: [email protected] Equal opportunity/affirmative action employer The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences. Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or [email protected] . For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543 . My Profile Create and manage profiles for future opportunities. Contact us to learn more about how to qualify for Veteran's Preference. #J-18808-Ljbffr

Teams Coordinator

Davita Inc. Iowa City, IA

Description Teams Coordinator Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Teams Coordinator to join our amazing culture. In this role, you will be responsible for many admin aspects of assigned projects, including planning, scheduling, budgeting and procurement, start-up, and close out of assigned projects. With the help from Team Leads, ensures projects are effectively executed within budgeted cost, time schedules and ensure positive cash flow. As a Teams Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows. Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Teams Coordinator. Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What you'll do with "our Training and Your Experience" Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. Manages many aspects of assigned projects (typically valued up to $50K) from award through completion of project, including: successful and timely completion within budget... With the help from your Team Lead you will prepare project installation plans, manage the plan and prepares and implements job procedures. Translates a variety of customer needs / requirements into proposals and project implementation plans to meet Customer requirements; reviews and approves estimated costs prior to booking; provides assistance to sales force as and when required; helps supervise installation labor and subcontractors; prepares project schedules, subcontracts, change proposals, initiates invoicing along with other project closeout procedures. Effectively communicates project requirements to project team and wider organization as and when required, and maintains accurate and up to date records of job status, job changes, material flow and other control records necessary for processing of internal and external reports. Acts as "our customer's best service provider" at all times thereby ensuring Convergint is the customer's first choice for service. Identifies potential project risks and develops/implements strategies to minimize impact and control deviations from estimated costs and project deadlines. Proactively communicates project schedules, project change proposals and related project activities on a regular basis with customer and seek to continuously improve customer satisfaction. Works with the purchasing coordinator to manage procurement of materials, supplies, services and controls necessary for timely and cost effective completion of project within budget. Analyze costs; Exposure to financial systems to review actual vs. estimated job cost and to provide timely and accurate project cost reports; identify reasons for low job site productivity and determine impact on the project; adjusts or corrects project plan and/or project cost estimates as necessary to meet financial goals. Manage the execution and review of all scope of work, terms and conditions in customer contracts including cost control, delivery fulfillment, quality control standards, quality of service and other customer requirements as they arise. Responsible for management of direct reports, if applicable. Manages subcontractor selection process and work. Performs other duties and responsibilities as requested or required. What You'll Need Project management skills Coaching, mentoring, and staff development skills; solid leadership orientation - Actively seeks ways in which to act as a role model, guide, develop and mentor others within the organization. Team leadership, team building and facilitation skills. Shows initiative - engages in proactive behavior and looks for opportunities. Adaptable - responds effectively to changes in situation or information; ability to influence others and build consensus using strong written and verbal communication and presentation skills. Strong analytical skills necessary to resolve problems and look for solutions; solid conflict resolution skills. Financial analytical skills including cost control. Basic ability to facilitate a collaborative working environment for customers and team members. Basic Microsoft Outlook, Project, Excel, Word and Power Point skills. Basic knowledge and understanding of IT networking principles. Company Benefits Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits: 10 Company Holidays and Paid Time Off starting at 13 days annually Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan or company vehicle Corporate Social Responsibility Day Cell phone reimbursement (if applicable) Paid parental leave Requirements: Education: College degree, trade school or equivalent experience Associates degree Preferred Experience (but not required): Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation and/or AV systems Previous project supervisory experience Certifications & Licenses: Project Management Institute (PMI) certification; industry-specific certifications and/or licenses; must have valid driver's license with a clean driving record Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available. Qualifications Behaviors Innovative - Consistently introduces new ideas and demonstrates original thinking Loyal - Shows firm and constant support to a cause Thought Provoking - Capable of making others think deeply on a subject Team Player - Works well as a member of a group Enthusiastic - Shows intense and eager enjoyment and interest Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Leader - Inspires teammates to follow them Dedicated - Devoted to a task or purpose with loyalty or integrity Motivations Work-Life Balance - Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter - Inspired to perform without outside help Peer Recognition - Inspired to perform well by the praise of coworkers Growth Opportunities - Inspired to perform well by the chance to take on more responsibility Goal Completion - Inspired to perform well by the completion of tasks Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals Education Associates (required) High School (required) Experience 1 - 3 years: Previous project supervisory experience preferred but not required (preferred) 1 - 3 years: Preferred Experience (but not required): Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation and/or AV systems (preferred) Licenses & Certifications Drive Not CDL (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Service Coordinator

Capstone Mechanical, LP. Iowa City, IA

Under the guidance of the Office Operations manager, the Service Coordinator will lead and direct the daily functions of the dispatch department. He/She will help with scheduling and dispatching technicians for service, maintenance or emergency repairs outside the place of business and will act as a liaison between the customer and the company, making sure customer needs are met by creating a customer to client atmosphere in all interaction with internal and external customers. Job Duties and Responsibilities: Serve as the initial point of contact with escalated issues and inform manager. Receive customer service calls and schedule or dispatch technicians to appropriate locations. Relay work orders, messages, or information to or from technicians or customers. Communicate with customers, coworkers, or supervising personnel to address questions, problems, or requests for service. Communicate with the customer the status of service call and relay information to technician and service representatives as needed. Prepare and schedule daily work and run schedules. Receive and document customer purchase orders. Track status of any orders and resolve problems. Confirm time, check material, and submit for billing once matched to biller. Monitor technician locations and utilization to coordinate service and schedules. Record and enter records of customer requests, work or services performed. Coordinate and determine tools and inventory needed for technician to complete service order. Advise technicians and coworkers about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards if known. Identify best itinerary based on customer and equipment knowledge. Manage the unbilled hours report. Submit tech hours for payroll processing. Assist and train dispatchers. Perform administrative activities, which may include returning parts for credit, assisting with labeling incoming equipment or parts for service and construction departments. Other duties as assigned. Required Education/Experience: High School Diploma (or GED or High School Equivalence Certificate) and 3-5 years of dispatching experience required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand, as necessary. Work Environment: This job operates in both an office and a field environment. Must be able to sit and/or stand for extended periods of time. Reasonable Accommodation: Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company’s business operations. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee understands the above job description and agrees to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employee understands that the Company reserves the right to delegate, remove, expand or change any and all responsibilities. Employee acknowledges that he/she can fulfill the above duties with or without reasonable accommodation. Qualifications Education Required High School or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) #J-18808-Ljbffr

Service Coordinator

PremiStar Iowa City, IA

Join to apply for the Service Coordinator role at PremiStar Continue with Google Continue with Google 2 weeks ago Be among the first 25 applicants Join to apply for the Service Coordinator role at PremiStar Under the guidance of the Office Operations manager, the Service Coordinator will lead and direct the daily functions of the dispatch department. He/She will help with scheduling and dispatching technicians for service, maintenance or emergency repairs outside the place of business and will act as a liaison between the customer and the company, making sure customer needs are met by creating a customer to client atmosphere in all interaction with internal and external customers. Job Duties and Responsibilities: Serve as the initial point of contact with escalated issues and inform manager. Receive customer service calls and schedule or dispatch technicians to appropriate locations. Relay work orders, messages, or information to or from technicians or customers. Communicate?with customers, coworkers,?or supervising personnel to address questions, problems, or requests for service. Communicate with the customer the status of service call and relay information to technician and service representatives as needed. Prepare and schedule daily work and run schedules. Receive and document customer purchase orders. Track status of any orders and resolve problems. Confirm time, check material, and submit for billing once matched to biller. Monitor technician?locations and utilization to coordinate service and schedules. Record and enter records of customer requests, work or services performed. Coordinate and determine tools and inventory needed for technician to?complete service order. Advise?technicians and coworkers?about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards if known. Identify best itinerary based on customer and equipment knowledge. Manage the unbilled hours report. Submit tech hours for payroll processing. Assist and train dispatchers. Perform administrative activities, which may include returning parts for credit, assisting with labeling incoming equipment or parts for service and construction departments. Other duties as assigned. Required Education/Experience: High School Diploma (or GED or High School Equivalence Certificate) and 3-5 years of dispatching experience required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand, as necessary. Work Environment This job operates in both an office and a field environment. Must be able to sit and/or stand for extended periods of time. Reasonable Accommodation Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company’s business operations. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee understands the above job description and agrees to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employee understands that the Company reserves the right to delegate, remove, expand or change any and all responsibilities. Employee acknowledges that he/she can fulfill the above duties with or without reasonable accommodation. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Facilities Services Referrals increase your chances of interviewing at PremiStar by 2x Get notified about new Service Coordinator jobs in Iowa City, IA . Customer Service Coordinator - Admissions Support Services Specialist (80%) - Hospital Dentistry, College of Dentistry Cedar Rapids, IA $70,000.00 - $80,000.00 1 month ago Clinic Services Specialist - Cancer Center Revenue Cycle Representative (Patient Billing Services) - Self-Pay, Analytics, Revenue Cycle Counseling (SPARC) - Patient Financial Services Mount Vernon, IA $42,000.00 - $46,000.00 2 days ago Cedar Rapids, IA $14.00 - $16.00 9 months ago Experience Specialist - Provider Scheduling Clinic Services Specialist - Ophthalmology Advancement Operations & Communications Coordinator Guest Services Event Staff |Part-time| Xtream Arena and GreenState Family Fieldhouse We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Compliance Coordinator

University of Iowa Iowa City, IA

Join to apply for the Compliance Coordinator role at University of Iowa 3 months ago Be among the first 25 applicants Join to apply for the Compliance Coordinator role at University of Iowa Get AI-powered advice on this job and more exclusive features. University of Iowa Health Care is recognized as one of the best hospitals in the United States and is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. University of Iowa Health Care, Department of Health Information Management, Coding and Abstracting Division is seeking an individual to join our team as a full-time Inpatient Coding Compliance Auditor (Compliance Coordinator) – Remote Eligible to perform inpatient coding auditing. Position Responsibilities Conducts facility, external vendor, coder, and denial coding audits, Coordinates, implements, and monitors compliance with coding standards and policies to ensure hospital inpatient cases receive full and accurate reimbursement to comply with coding and payment rules and regulations, Investigates and responds to audit and denial findings in collaboration with clinical departments, compliance, patient financial services, professional coding department and finance, Audits, monitors, and notifies appropriate leadership regarding coding trends, potential coding compliance issues, and significant audit findings for continued improvement, Adopts and incorporates initiatives to improve compliance with regulatory requirements and reduce risks to the institution, Researches, develops, and implements coding training programs, Provides direction, assignments, feedback, coaching, and counseling related to coding practices to assure outcomes are achieved. This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either on-site or virtually from the Hospital Support Services building at a length determined by the supervisor. Remote eligibility will be evaluated upon satisfactory training. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Key Areas of Responsibility Investigation, Remediation and Reporting of Complaints and Reviews Performs investigation and analysis to ensure accurate coding to comply with coding and compliance policies, coding, payor, and regulatory guidelines. Verifies compliance/non-compliance against established coding and documentation policies, procedures, applicable laws, and regulations. Investigates and responds to coding audit results and denials in collaboration with stakeholders. Investigates potential coding and documentation compliance issues to ensure regulatory compliance. Identifies and resolves trends and errors in reimbursement. Implements recommendations for correction or improvement as appropriate. Reviews and validates coding audit results of non-compliance with escalation to leadership. Advises staff and management regarding claim edits, denials, and payment trends. Communicates with coding staff, third party payors, and clinic staff to address and resolve patient account issues. Serves as a resource for complex inpatient coding issues. Consultation, Risk Assessment, and Interpretation/Research of Regulations Responds to coding inquiries where interpretation may be required. Identifies risk areas and gaps with clinical documentation to support coding practice, policies, and regulations. Identify and recommend education, best practices, and issues to be audited. Monitors developments in regulations and work with affected areas to develop responses. Conducts research into coding and reimbursement policies, guidelines, and regulations. Management of External Standards Review Processes Designs and implements coding audits. Audits may focus on, but are not limited to, documentation, billing, coding, medical necessity, reimbursement software, coding processes and reimbursement. Gathers information for submission, creates reports, and responds to requests from payors and other external entities. Prepares auditing reports to assure quality and productivity standards are met. Provides developmental and administrative assistance and expertise for data analysis, trending and payor coding and billing regulations and policies. Communicates with coders, third party payers, external vendors, and clinical staff and providers to address and resolve complex coding issues. Policy Development Provides information regarding coding policies and regulations to inquiries. Recommends coding policy development and compliance. Reviews coding policies and procedures to ensure compliance with legal, regulatory, accreditation, and internal requirements and/or standards/guidelines. Training and Educational Programs Makes recommendations based on analysis of audit data and provides education and training to staff when deficiencies are identified, or new processes are implemented. Researches, develops, and implements coding training programs for coding staff, physicians/providers, department administration and others, as needed to ensure appropriate and timely education for compliant coding and billing to increase the skill and expertise of staff and optimize revenue cycle performance. Develops educational coding materials related to all aspects of inpatient coding and documentation. Conducts new staff training, re-training and one-on-one training as needed. Human Resources & Financial Management Provides functional supervision to coding staff. Provides direction, assignments, feedback, coaching, and counseling related to coding practices to assure outcomes are achieved. Advises coding staff regarding claim edits, denials, and payment trends. Makes recommendations related to the purchase of coding software and educational materials. As part of performing the key areas of responsibility and competencies described above, staff members are expected to meet reasonable standards of work quality and quantity, as well as expectations for attendance established by their supervisor. Staff members are also expected to comply with policies governing employee responsibilities and conduct, including those contained in the University Operations Manual. Classification Title: Compliance Coordinator Department: Health Information Management University Pay Grade: 3B https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure-b Annual Salary: $55,000 to Commensurate Percent of Time: 100%, 40 hours per week Staff Type: Professional & Scientific Work Schedule: Monday through Friday, hours between 6:00 am and 6:00 pm with ½ or 1-hour unpaid lunch. Additional hours as needed. Location: Hospital Support Services Building (HSSB), 3281 Ridgeway Drive, Coralville, IA 52241 Benefits Highlights https://hr.uiowa.edu/benefits Regular salaried position located in Coralville, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. For questions or additional information, please contact: Marian Biggins at 319-678-7711 or [email protected] For application questions, please contact: [email protected] Position And Application Details In order to be considered for an interview, applicants must upload a resume and cover letter and mark them as a “Relevant File” to the submission. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and education/credential verification. Up to 5 professional references will be requested at a later step in the recruitment process. For questions or additional information, please contact Marian Biggins at 319-678-7711 or [email protected] Applicant Resource Center – Need help submitting an application or accepting an offer? Support is available. The Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: Tuesdays & Thursdays 2:00pm – 4:00pm, Or by appointment. Contact [email protected] to schedule a time to visit. Required Qualifications Bachelor’s degree in Health Information Management or related field, or an equivalent combination of education and experience 3-5 years of experience with ICD-10-CM and ICD-10-PCS coding 3-5 years of experience working with medical records Knowledge and experience utilizing Epic and 3MTM (or equivalent) MS DRG/APR grouping software Knowledge, understanding and experience with CMS regulations, standards of The Joint Commission and other accrediting bodies and medical record documentation requirements Knowledge of medical terminology Knowledge of anatomy and physiology Must be proficient in computer software applications (i.e. Microsoft Office Suite) Excellent professional verbal and written communication skills to provide outstanding customer service and support a “Service Excellence” environment working with a professional and patient population Requires Health Information Management certification as RHIT or RHIA or coding certification (i.e. CCS) through nationally recognized credentialing body Desired Qualifications 5-7 years of experience with ICD-10-CM and ICD-10-PCS coding at an academic medical center 5-7 years of experience working with medical records Experience with CPT coding Experience performing coding auditing Experience performing coding auditing at an academic medical center 6 months to 1 year of supervisory experience Experience with DRG third party review and appeal process Knowledge of University policies, procedures, and regulations Knowledge of coding policies and procedure at University of Iowa Health Care Additional Information Classification Title: Compliance Coordinator Appointment Type: Professional and Scientific Schedule: Full-time Work Modality Options: Remote within Iowa Compensation Pay Level: 3B Starting Salary Minimum: 55,000.00 Contact Information Organization: Healthcare Contact Name: Marian Biggins Contact Email: [email protected] Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Legal Industries Higher Education Referrals increase your chances of interviewing at University of Iowa by 2x Get notified about new Compliance Coordinator jobs in Iowa City, IA . Experience Specialist - Provider Scheduling Cedar Rapids, IA $23.00-$27.00 1 month ago Project Compliance Manager, Prevailing Wage and Apprenticeship **CONTRACTOR** (m/f/d) Testing Lead Compliance Analyst (FINRA licenses required) Support Services Specialist (80%) - Hospital Dentistry, College of Dentistry Administrative Advancement Associate, Organizational Leadership Project Assistant General Construction Iowa Administrative Assistant - Pheasant Ridge Project Assistant General Construction Iowa Operations Director, Clinical Research Services- Cancer Center We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Service Coordinator

Capstone Mechanical, LP. Iowa City, IA

Mechanical Service Inc 1218 Highland Ct Iowa City, IA 52240, USA Under the guidance of the Office Operations manager, the Service Coordinator will lead and direct the daily functions of the dispatch department. He/She will help with scheduling and dispatching technicians for service, maintenance or emergency repairs outside the place of business and will act as a liaison between the customer and the company, making sure customer needs are met by creating a customer to client atmosphere in all interaction with internal and external customers. Job Duties and Responsibilities: Serve as the initial point of contact with escalated issues and inform manager. Receive customer service calls and schedule or dispatch technicians to appropriate locations. Relay work orders, messages, or information to or from technicians or customers. Communicate with customers, coworkers, or supervising personnel to address questions, problems, or requests for service. Communicate with the customer the status of service call and relay information to technician and service representatives as needed. Prepare and schedule daily work and run schedules. Receive and document customer purchase orders. Track status of any orders and resolve problems. Confirm time, check material, and submit for billing once matched to biller. Monitor technician locations and utilization to coordinate service and schedules. Record and enter records of customer requests, work or services performed. Coordinate and determine tools and inventory needed for technician to complete service order. Advise technicians and coworkers about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards if known. Identify best itinerary based on customer and equipment knowledge. Manage the unbilled hours report. Submit tech hours for payroll processing. Assist and train dispatchers. Perform administrative activities, which may include returning parts for credit, assisting with labeling incoming equipment or parts for service and construction departments. Other duties as assigned. Required Education/Experience: High School Diploma (or GED or High School Equivalence Certificate) and 3-5 years of dispatching experience required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand, as necessary. Work Environment: This job operates in both an office and a field environment. Must be able to sit and/or stand for extended periods of time. Reasonable Accommodation: Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company’s business operations. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee understands the above job description and agrees to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employee understands that the Company reserves the right to delegate, remove, expand or change any and all responsibilities. Employee acknowledges that he/she can fulfill the above duties with or without reasonable accommodation. Qualifications Skills Behaviors : Motivations : Education Required High School or better. Experience Licenses & Certifications Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) #J-18808-Ljbffr

Admin Services Coordinator - Pediatric Cardiology

University of Iowa Iowa City, IA

Specialized Care Coordinator

MedStar Health Iowa City, IA

Specialized Care Coordinator Posting ID 150814 Department Oral & Maxillofacial Surgery/College of Dentistry Jobcode Specialized Care Coordinator Working Title Specialized Care Coordinator Details On-Call; As-Needed - Nursing "Pool" Positions: Assist with the daily activities of the department. Provide nursing assistance for the undergrad, resident and faculty clinics. Provide coordination of care to patients undergoing oral surgery procedures at the College of Dentistry. This involves working with care providers at various levels of training, including faculty, oral surgery residents and dental students. This position will provide functional supervision and education of support staff and students. REQUIRES: - BSN, or equivalent combination of education and experience - Current Iowa License - 3 years' patient care experience Desirable: -Experience with Sedation. Contact ASHLEY EICHELBERGER DENNENY Email: [email protected] Application Instructions Please email Ashley Eichelberger Denneny at the email address above w/CV. Ad Start Date 07/02/2025 Ad End Date 08/03/2025 #J-18808-Ljbffr

Sales Coordinator - Administrative

Scholastic Iowa City, IA

Dynamic Environment

Revenue Cycle Coordinator

University of Iowa Iowa City, IA

The Revenue Cycle Coordinator is a financial position in the healthcare industry necessary for hospital and pharmacy billing practices. This position requires strong computer skills, a high level of attention to detail, strong organizational skills, a general knowledge of hospital and prescription billing practices, and excellent customer services skills. This position will work closely with other staff within the hospital and Specialty Pharmacy leadership to support and lead pharmacy revenue processes and pharmacy medical revenue (i.e. training and support to benefits investigation, prior authorization and copay assistance staff), serve as a resource for complex pharmacy billing activities, and assist in the management of patient refill coordination. The Revenue Cycle Coordinator will also coordinate with pharmacists, pharmacy practice specialists, pharmacy management, and the UI Health Care Specialty Quality Committee for quality assurance checks, productivity audits, and quality improvement projects. This position in conjunction with pharmacy management will also provide direction, feedback, and coaching to staff members to help ensure excellent patient outcomes and exemplary patients satisfaction are achieved.The position will also work with the pharmacy leadership central prior authorization team to support the continued expansion of central prior authorization services to outpatient clinics throughout the health system. Position Responsibilities Human Resources Management: Participate in regular coaching and evaluation of employee performance. Provide feedback to technician supervisor regarding employee performance. Provide direction to employees faced with new and/or complex billing or benefits investigation issues. Provide direction to team leads to allow them to assist the team with complex issues, supplementary training, and workflow improvement Serve as resource in assisting staff with both routine and complex benefits investigations and enrollment of patients into pharmacy services (i.e. specialty pharmacy). Communicate with patients, pharmacists and/ or providers to gather relevant demographic information. Initiate and follow through for required prior authorizations. Assist clinical pharmacy specialists or other providers with initiation of appeals when applicable. Assist with copay/coinsurance assistance when applicable. Communicate with patients, insurance companies, credit/collections for payment acquisition, pre-authorization and to resolve patient account inquiries. Appeal/troubleshoot claim payments and/or denials using available resources. Provide accurate documentation of all activities as required by accrediting agencies, payers and/or administration. Monitor reimbursement activity for medications to ensure UI Health Care receives full and accurate reimbursement for pharmacy services in compliance with payor rules and regulations. Monitor compliance standards and policies to ensure UI Health Care receives full and accurate reimbursement for services in compliance with payor rules and regulations. Assist with the resolution of patient shipment issues in a timely manner. Provide refill management calls and follow up to Specialty Pharmacy patients when assigned. Assist Patient Management Team with the resolution of claims issues. Provide the highest customer service experience for patients and providers. 3) Operations and Performance Standards: Assist with the regular review of employee documentation in order to meet quality and accreditation standards. Utilize and identify billing tools and processes to maximize the efficiency of the revenue cycle. Assist staff in resolving pharmacy billing discrepancies and identify possible trends where new process development and/or staff education is needed. Assist with the implementation of new Specialty Pharmacy services projects and initiatives. Serve on the Specialty Pharmacy Services Quality Management Committee. Solicit feedback from staff to improve processes. Identify areas to improve the billing process. Identify areas to improve the benefits investigation and prior authorization process. Comply with established cash handling policies and procedures of the institution and department. Assist with the evaluation and implementation of new products/technology. Participate in standard pharmacy operations as the need arises. Reporting: Analyze and prepare routine reports to identify trends and aid in making financial decisions. Compile information for audits as they arise from compliance and insurance/third party payors in a reportable manner. Report discrepancies found during report analysis. Document activities required by accrediting agencies, payors and/or administration (i.e. workload statistics, phone statistics, etc.) Communication/Training: Work with Specialty Pharmacy technician supervisor to develop and maintain formalized staff training, education, and competency programs. Train all new employees on essential daily functions for specialty operations. Coordinate follow up at the end of new employee training to ensure the employee is able to fully perform job duties. Develop a mechanism to share daily team workload with the entire team. Coordinate daily staffing and step in where needed depending on workload needs. Act as primary liaison in communicating with providers, payors, patients, co-workers, supervisors and departments to resolve complex revenue cycle issues. Understand the importance of effective business communication and maintaining professionalism in difficult situations. Participate in orientation of pharmacy technicians, pharmacists, pharmacy residents and others within the department on pharmacy billing practices. Other duties as assigned Education Requirements Completion of a Bachelor’s degree or equivalent combination of education and experience. Successful completion of the pharmacy technician certification exam within twelve months of the start of employment. Experience Requirements Minimum 1 year experience within customer service. Experience and proficiency with computer software applications (i.e. Microsoft Office Suite – Word, Excel, Outlook, PowerPoint) or comparable programs. Strong attention to detail and proven ability to gather and analyze data and keep accurate records. Self-motivated with initiative to seek out additional responsibilities and tasks along with generating suggestions for improving workflow. Effective verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations. Demonstrate effective problem solving abilities and meets challenges with resourcefulness. Familiarity with medical terminology. Desired Qualifications Experience working in a complex hospital system is highly desirable. Experience working in a collaborative team environment is desirable. Pharmacy experience is desirable. Experience training and onboarding new employees along with providing ongoing assessment and feedback to improve performance. Knowledge of healthcare billing, experience working with insurance and/or federal and state assistance programs is desirable. Experience working with multiple technology platforms (i.e. Epic, GE) is desirable. Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) is desirable. Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission: • Resume • Cover Letter Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Regan Lampe at [email protected]. Additional Information Appointment Type: Professional and Scientific Schedule: Full-time Compensation Contact Information Equal opportunity/affirmative action employer The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences. Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or [email protected] . For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543 . Previous Job Searches My Profile Create and manage profiles for future opportunities. Contact us to learn more about how to qualify for Veteran's Preference. #J-18808-Ljbffr

Project Coordinator I

ENGIE North America Inc. Iowa City, IA

As the Project Coordinator, officed at our University of Iowa location, you will assist Program Managers in coordinating the major activities required in project management: engineering design, procurement, construction, financial administration, commissioning and initial operations for central utility plant and distribution projects. In this role, you will partner with project managers to assist in delivering the reporting requirements for all phases of project development and execution, coordinate and communicate with all project stakeholders from field level to executive, and research feasibility studies, technical documentation and condition assessments to write drafts of project business justifications for the project manager to review. Become responsible for scheduling design, pre-construction, and construction meetings across the Capital Projects program and for managing meeting minutes and action item completion weekly Maintain and revise the process and reporting templates for all project phases and assist the Program Manager with the close-out documentation What You'll Bring A Bachelor's degree; In lieu of a four-year degree, you should have a minimum of two years of construction management experience and previous experience giving presentations to stakeholders You possess or have the desire to earn a PMP certification A proficiency in Microsoft Office, Procore, and other project management tools to gather and organize required data This role is eligible for our hybrid work policy Must be available to travel domestically occasionally with the need for some overnight trips Must possess a valid U.S. driver's license/clean driving record; Operation of ENGIE vehicles is required Must be willing and able to comply with all ENGIE ethics and safety policies Ability to handle multiple assignments on a timely basis with a high degree of accuracy Comfortable managing time-sensitive projects based on order of importance This position consist of 10% of outdoor work, while performing the duties of this job, the employee is exposed to weather conditions Compensation Salary Range: $25.91 - $40.08 USD hourly This represents the average expected pay range for a qualified candidate. Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors. ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. In addition to base pay, this position is eligible for a competitive bonus / incentive plan. Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all - we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more . Why ENGIE? ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone. In 2020 The University of Iowa (UI) entered a 50-year, trailblazing partnership with the University of Iowa Energy Collaborative (UIEC), a joint venture between ENGIE, Meridiam, and Hannon Armstrong, to operate, maintain and enhance the university's Utility System. As the founding member of this joint venture, ENGIE designs, builds, operates, and maintains the energy infrastructure delivering safe, reliable, cost-effective, and sustainable energy solutions in producing and distributing steam, electricity, chilled water, and domestic water to the main campus in Iowa City, Iowa and a nearby satellite campus. At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at [email protected]. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status. We are unable to sponsor or take over sponsorship of an employment visa for this role at any time. The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. Helping all candidates find great careers is our goal. The information you provide here is secure and confidential. We are now directing you to the original job posting. Please apply directly for this job at the employer’s website. #J-18808-Ljbffr

Coordinator, Hope Lodge

American Cancer Society Iowa City, IA

Clinical Coordinator - Nurse - Urology

University of Iowa Iowa City, IA

The University of Iowa Hospitals & Clinics Urology Clinic is ready to welcome a collaborative, compassionate self-starter to lead our ongoing effort to improve clinical care coordination, specialized nursing care, and clinical education of nursing staff and health professionals. The Clinical Coordinator will lead in the daily operations of patient care coordination for the Urology Department and will aid nursing personnel in providing specialized care of the urologic patient population. Position Responsibilities: Collaborates with nursing, medical staff and other health professionals in the development and review of standards and in planning, implementing and evaluating patient care for the adult urology patient population with regard to the condition and age of the patient. Provides direct nursing care when necessary. Follows universal precautions. Independently coordinates and facilitates patient care between multiple disciplines within both the confines of UIHC and the community (including home health agencies, referring physicians and other community support services). Facilitates continuity of care. Coordinates patient care to better utilize supportive services through patient visit, pre-schedules testing, follows up with test results to both patient and physician, obtains medical history, coordinates follow up appointments, provides medication and disease process, teaching, etc. Participate in the ongoing management of the patient to facilitate care of patient in a timely manner. Facilitates care of adult urology patients requiring admission, coordinating necessary admission procedures, pre and post procedure care. Acts as a clinical resource or consultant for adult urology patient populations with regard to the condition and age of the patients. Participates in implementation and requirements of managed care programs for adult urology patient populations. Operates autonomously in communicating with members of the health care team directing patient care and providing continuity of care across settings throughout the phases of care. Autonomously communicates with referring physician and health care facilities. Revises patient care regime via the telephone within protocols developed collaboratively. Performs telephone triage of patient calls to the Urology service and facilitates medication refills as needed. Provides leadership for direct patient care programs for urology patients collaborating with health care professionals. Participates in decision-making process at unit/division/department level of issues that impact clinical practice. Participates in/provides leadership for divisional, departmental and/or intra institutional and community committees and projects. Participates in the ongoing implementation of current regulatory standards in order to meet state and national agency accreditation. Incorporates the role of patient care provider, advocate (patient, family, and health care professional), consultant, educator, researcher and quality manager. Participates in the development and implementation of division/unit quality assessment and improvement program using appropriate risk and quality management data. Uses relevant nursing research to improve clinical practice and investigate nursing care problems related to a specific patient population. Participates in development and conduct of research activities initiated through recognized need in area of specialty and as directed with other disciplines. Design and implement patient/family health education activities for urology patients recognizing individualized need. Provides patient education in the Urology clinic that includes: urology procedures, management of chronic urological disorders, perioperative and post-operative management, preventative urologic care. Assess learning needs of patients and families post-op procedures and provides appropriate education related to diagnosis, procedure performed, risk factor modification, and treatment regimens. Facilitates learning and provides consultation to those in external agencies, communities and to other health care professionals. Supports implementation and evaluation of staff education and orientation programs, coordinating and presenting those related to Urology. Facilitates the educational experience for health care students and monitors the care delivered. Provide direction, assignments, evaluative feedback, coaching and counseling to staff, students and residents to assure outcomes are achieved. Performs clinical duties, special projects and other tasks as needed. Education Required: Bachelor’s degree in Nursing Required Qualifications: Current license to practice Nursing in Iowa. 1-3 years of nursing experience. Previous experience coordinating care along the healthcare continuum. Demonstrated experience in patient education. Previous experience coordinating/scheduling patient visits. Excellent written, verbal and interpersonal communication skills. Experience working with an interdisciplinary team. Proficient in computer skills (MS Word, Excel, PowerPoint, Outlook) Desirable Qualifications: Master’s degree in Nursing preferred. Experience providing direct nursing care to the urology patient population. Familiarity with UIHC and Ambulatory Clinic workflows. Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission: Resume Cover Letter Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. For additional questions, please contact Sandy Moenk at [email protected] or 319-356-0748. Additional Information: Classification Title: Clinical Coordinator Appointment Type: Professional and Scientific Schedule: Full-time Work Modality Options: On Campus Compensation: Pay Level: 4B Contact Information: Organization: Healthcare Contact Name: Sandy Moenk Contact Email: [email protected] #J-18808-Ljbffr

Dynamic Environment

Pricing Coordinator - Customer Service Representative

Brandt Heating and Air Conditioning Iowa City, IA

Are you looking for a role where your organizational skills and customer service expertise truly shine? Do you thrive in a supportive environment that values your contributions and offers exciting growth opportunities? Then prepare to embark on a fulfilling career journey as a part-time Pricing Coordinator - Customer Service Representative at Brandt Heating and Air Conditioning in Iowa City, IA! We're not just offering a job; we're providing a pathway to professional development within a company that cares about its people. You'll enjoy competitive pay of $20-$28 per hour , along with a vibrant, family-oriented culture that prioritizes your well-being. Our comprehensive benefits package includes health, dental, vision, disability, and life insurance, plus generous paid time off (PTO). THE INS AND OUTS OF BECOMING OUR PART-TIME PRICING COORDINATOR - CUSTOMER SERVICE REPRESENTATIVE THE SCHEDULE: You'll work between 7 am-4 pm or 8 am-5 pm, Monday through Friday, giving you your evenings and weekends free to enjoy life. YOUR ROLE: As a part-time Pricing Coordinator - Customer Service Representative, your role involves managing invoicing for jobs and installations, ensuring accuracy and timeliness. You'll handle project work, compile submittal information, and manage job costing. Exceptional customer service is key, as you'll field calls, engage with customers via ServiceTitan Chat, and assist on Podium. You'll schedule estimates, guide customers through financing, and post installer and technician times for projects. Additionally, you'll manage accounts receivable, invoice retro-fit jobs, and process rebates. Near month-end, you'll collaborate on new construction invoices and register product warranties, while also handling payment arrangements and processing mechanical permits online. OUR REQUIREMENTS: 5+ years of customer service experience Fluency in Excel and Outlook Computer experience is essential Cost accounting or bookkeeping experience is preferred! JOIN US AT BRANDT HEATING AND AIR CONDITIONING Since 1953, our family-owned and operated company has been providing quality HVAC and fireplace services to the Iowa community. We are determined to do the job right every single time and aim to achieve 100% customer satisfaction. We also take pride in our involvement with the Iowa City community. Our company is involved in the Newman Catholic Student Center and Rotary, St. Patrick's Church and Kiwanis, youth Iowa City baseball and soccer leagues, the University of Iowa Children's Hospital's Family Advisory Committee, March of Dimes, and City of Iowa City Ambassadors. We are committed to bettering the lives of our community and employees year-round. We foster growth and opportunity for all employees. We have a great work culture that promotes from within, offers training and education opportunities , and treats employees like family . Take the first step toward becoming our part-time Pricing Coordinator - Customer Service Representative at Brandt Heating and Air Conditioning! Our initial application is quick and easy - a 3-minute, mobile-friendly process that gets your foot in the door without the hassle. Must have the ability to pass a background check and drug screening test.

Admin Services Coordinator - Family Medicine

University of Iowa Hospitals & Clinics Iowa City, IA

Description The University of Iowa Health Care Department of Family Medicine is seeking an Administrative Services Coordinator. Under the direct supervision of the Residency Program Coordinator and in collaboration with other program coordinators, this position provides developmental and administrative support to the Department of Family and Community Medicine fellowships and post-graduate training programs. Serves as point of contact and liaison for the fellowship programs. This position requires a high level of independent thinking, judgment, and the ability to prioritize. Duties to include: Maintain effective working relationships with and serve as contact to Department members, faculty, staff, students, donors, and the public. Evaluate requests and exercise discretion and respectful judgment in providing confidential information to appropriate parties. Recruit, admit and retain prospective applicants for programs by coordinating and supervising the interview processes, including applicant contacts; interviews with faculty, residents, travel and housing of applicants. Coordinate daily administrative activities related to fellowship program management, including but not limited to, entering conference attendance, posting didactic lectures, and meetings, initiating program evaluations, and running compliance reports. Manage schedules, portfolios, conference presentations, evaluations, education documents, policy manuals, certifications, and licenses. Extract and prepare data as requested on a regular basis requiring attention to detail and accuracy in reporting measures. Manage fellowship program and curriculum requirements, rotations, and changes with the respective Program Directors. Meet with new fellows to review UI Health Care and fellowships policies, curriculum, rotation scheduled, leave policies and other pertinent program requirements. Maintain system for Accreditation Council of Graduate Medical Education, collect data and complete annual program reports. Tabulate, and analyze data to prepare periodic reports and electronic surveys as needed for fellowship programs. Support the daily operations of the Fellowship Programs and assist as needed with a large variety of projects and activities as they arise. Serve as a member of the Department of Family and Community Medicine Education support team and provide backup coverage to other members during absences. Initiate purchasing requests for supplies and equipment, monitor expenses, and reconcile financial statements for programs and events as required by programs. Benefits Highlights: Regular salaried position located in Coralville, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. For more information about Why Iowa?, click here Qualifications Required Qualifications: Bachelor's degree in Business Administration or related field, or an equivalent combination of education and experience Minimum 6 months- 1-year administrative support experience. Ability to anticipate needs, problems and potential issues and use judgment, foresight and problem-solving skills to troubleshoot, recommend and implement solutions. Demonstrate careful attention to detail and accuracy, possess strong organizational skills, have the ability to handle multiple tasks quickly and proactively prioritize requests from various sources in order to meet deadlines. Excellent written and verbal communication skills required including ability to compose correspondence and grammatically correct documents in a concise, logical and organized manner. Proficient in computer software applications (Microsoft Office Programs specifically Excel, Word, Teams, and PowerPoint), and electronic survey instruments. Desirable Qualifications: Experience with MedHub is highly desirable. Previous experience working with ProTrav, APR, Qualtrics, and Sign Up Genius is highly desirable. Prefer knowledge and experience with Epic EHR. Experience working with Graduate Medical Education. Ability to embrace new opportunities and challenges with a positive attitude. Work well with others to achieve common goals, fostering a collaborative work environment. Ability to efficiently learn and adapt to new software applications and technologies. Detail-oriented, with the ability to ensure accuracy and quality in all tasks. Capability of working autonomously, managing time and tasks effectively. Strong desire to learn and improve, taking initiative to apply feedback for continuous growth. Knowledge of University of Iowa (UICCOM/UI Health Care) policies and procedures. Application Process: To be considered applicants must upload a resume and cover letter clearly stating how requirements are met . Up to 5 professional references will be requested at a later step in the recruitment process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for university sponsorship for employment authorization. For additional questions, please contact Austin Bullock at [email protected] or 319-384-7949

Registered Nurse - Community Care Coordinator

USA Jobs Iowa City, IA

Registered Nurse- Community Care Coordinator The Iowa City VA Health Care System (ICVAHCS) is currently recruiting for one (1) Full-Time Registered Nurse- Community Care Coordinator position. Duties include, but are not limited to: Executing a streamlined approach to receiving, triaging, and directing timely, coordinated care Possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelines Serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process Supports the medical center's mission to improve timely access to care, ensure Veterans who want to receive care in the community are referred and scheduled into the community, and support the delivery of high quality, timely care to the Veteran receiving community services. Will work collaboratively within the Office of Integrated Veteran Care (IVC) to triage Request for Services (RFS) to coordinate care processes defined by the IVC Field Guidebook VA offers a comprehensive total rewards package: Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday through Friday, 8:00a-4:30p Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Preferred Experience: Two years of nursing experience Case Management experience preferred Experience with Microsoft products such as excel, teams and outlook. Experience with multi-tasking. Strong organization and communication skills Requirements: Conditions of Employment: U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications: Basic Requirements: English Language Proficiency. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. Physical Requirements: The population of male and female veterans served ranges from the adult, age 18, to the elderly adult, age 65 and over. ICVAHCS is a major interdisciplinary teaching facility, serving medical, surgical, and neurological inpatients and outpatients. There is a large outpatient psychiatric population, with visits to the Emergency Department and admissions for medical co-morbidities. This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires up to the entire shift of continued walking, standing, stooping, sitting, bending, pulling, and pushing. Incumbent is required to lift up to 45 pounds, as transferring patients and objects may be required. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. This position potentially requires flexibility in schedule and assignments, as this is a 24/7 hospital. Must complete annual Employee Health requirements as a condition of employment. The incumbent who provides care in home settings or other off-site locations may be required to drive and/or ride in GSA-vehicle.

Administrative Services Coordinator - UI Heart and Vascular Center

University of Iowa Hospitals & Clinics Iowa City, IA

Description No Nights, Weekends or Holidays! The Heart and Vascular Center Clinic is looking for someone to provide essential operational and communications support in order to contribute to the success of our clinic and administrative team. This role will manage calendars, coordinate events, support clinical initiatives, and ensure smooth day-to-da operations. The role will also play a key role in onboarding new staff, working with leadership to maintain compliance, and handle purchasing and financial reconciliation. We are the best heart hospital in Iowa. UI Heart & Vascular Center is recognized by U.S. News & World Report as the best hospital in the state for cardiology and heart surgery patient care. The best hospitals nationally received this rating based on patient outcomes, number of high-risk patients seen, patient experience, advanced clinical technologies, and more. Being a Nurse in the Heart and Vascular Center Position Responsibilities Monitor and ensure staff compliance with required certifications, education, and institutional deadlines. Exercise a high level of autonomy and maintain confidentiality while performing administrative support for HVC administrative and/or managerial team(s) regarding sensitive operational, financial, personnel, and business matters. Coordinate HVC special events (i.e., employee recognition, town halls, etc.). May include attendance tracking, space reservation, food purchase, and set up/tear down of events. Provide calendar management/support to HVC administrative and/or managerial team(s). Schedule, edit and/or rearrange meetings as directed. Secure space location, coordinate and distribute agenda, and create and distribute meeting minutes in a timely manner. Assist with HVC purchasing (i.e., office supplies, equipment, etc.) and asset/inventory management. Provide support to the HVC administrative and managerial teams for items such as (but not limited to) managing schedules, creating/distributing correspondence, and making travel arrangements. Determine staff assignments based on clinic need; including staff schedule, daily staffing (sign-offs), and staff adjustments based on various clinic volumes Maintain provider templates; including but not limited to, closures, add-ons, adjustments, overbooks, etc. and reports discrepancies to supervisor Coordinate provider schedules (Master schedules, daily templates and clinic closures) Serve as HVC point person for clinic and hospital-wide accreditation May perform other duties as assigned Actively participate in the onboarding of new hires/transfers. Coordinate the set-up of office and/or clinical workspace. Collaborate with HVC-HR and managers to ensure timely completion of mandatory compliances for designated clinical units/staff. May assist with generating reports and distributing regular status updates. Perform timely review and audit of ELMS for designated units/staff. May supervise clerical support staff and/or student/temporary staff as directed. Maintain and reconcile designated PCard. Gather invoices/receipts, assign expenses to the appropriate account, and submit for review by established deadline. Initiate purchase requests for supplies and equipment. Monitor accounts/expenditures. Reconcile statements. Audit HVC travel expense vouchers. Review submitted expenses for appropriateness, ensure required receipts and documentation are included, and submit for further review by established deadline. Assist with cash handling procedures (act as cash collection point cashier and/or deposit preparer as needed/required. Ensure compliance with all related policies and procedures. Serve as a primary contact for the project, program, unit, or Center by providing appropriate information and timely response to inquiries. Serve as a point of contact for PCard, and travel. Act as knowledgeable resource while assisting with inquiries. Provide training as needed/directed. May serve as primary contact for building maintenance and facilities management and requests. Maintain a professional and helpful manner in all communications. Distribute information, policies, and procedures related to HVC administration or managerial teams. University of Iowa Health Care-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.® Qualifications Education Requirement Bachelor's degree in business administration/management or an equivalent combination of education and experience is required. Experience Requirement 1-3 years of experience providing support to clinical operations within a health care setting. 1-3 years of experience providing customer service. Demonstrates excellent organizational skills with the clear ability to prioritize tasks/assignments, meet deadlines, maintain professionalism, and provide appropriate support to matters of complex and confidential nature. Ability to successfully collaborate within a multi-disciplinary team and/or across departments. Demonstrates proficiency in use of Microsoft Office applications (Outlook, PowerPoint, Excel, and Word). Desired Qualifications Experience working with confidential tasks using discretion and independent judgement. Knowledge of University policies and procedures. Working knowledge of EPIC. Experience planning and/or organizing meetings and group events and serving as a liaison is desirable. Knowledge of University procurement and travel policies is desirable. In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: Resume Cover Letter Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Jordan Adam at [email protected] or 319-384-5699.

FT Customer Service Coordinator - Work From Home

Vatica Health Iowa City, IA

[Call Center/ Remote] - Anywhere in U.S. / Up to $42K per year + bonuses / Medical, dental & vision / 401k / PTO - As a Customer Service Coordinator, you will: Conduct member outreach (telephonic, text and email) to schedule and confirm appointments; Effectively leverage practice management systems, EMRs and other tools to obtain patient data and perform outreach; Adhere to all practice rules regarding documentation and access to various systems; Appropriately document all dispositions in Vatica Healths internal applications; Ensure that all HIPAA Privacy and Security requirements and responsibilities are constantly adhered to...Hiring Immediately >>