Customer Service Representative (Remote) jobs in Atlanta

Technical Support Representative - Fusus

National Society for Black Engineers Atlanta, GA

Join Axon and be a Force for Good.At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Your Impact: The Technical Support Representative provides first class technical support to Axon Fusus customers through multiple communication channels which include phone, email and chat. This is a customer-focused, technical, hardware, and software-related support position with responsibilities for meeting or exceeding performance and quality goals. What You'll Do:Become an expert on the Axon Fusus solution that includes all available apps, APIs, and new development roadmapWork with various industry standard Video Management Systems (VMS), IP Cameras, and Linux networking toolsWork with the Implementation team to assist with the geospatial setup of customer locationsRespond to and resolve inbound Customer support requests through email and telephoneTroubleshoot Customer support issues and follow Axon Fusus escalation policyDocument all work completed within the Axon Fusus CRM support toolParticipate in Axon Fusus sponsored training and certifications to advance technical skills.Who You Are:1 years experience working in information systems and networkingAnalytical thinker who problem-solves systematically to find resolutionsStrong knowledge of enterprise network equipment (routers, firewalls, tunnels), configuration, and data flow requiredExperience with security camera systems, VMS, DVR, and NVR solutions is strongly desiredCompletion of or working toward a college degree in a technical disciplineCertifications such as Network+, Security+, Linux+Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.Benefits that Benefit YouCompetitive hourly rate and 401k with employer matchAccrued paid time offPaid parental leave for allMedical, Dental, Vision plansFitness ProgramsEmotional & Mental Wellness supportLearning & Development programsAnd yes, we have snacks in our officesBenefits listed herein may vary depending on the nature of your employment and the location where you work.Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Important NotesThe above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.Some roles may also require legal eligibility to work in a firearms environment.Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.#J-18808-Ljbffr

Best Match

Entry Level Marketing Representative

Staff Financial Group Atlanta, GA

Immediate opportunity in Midtown Atlanta for a college graduate, Entry Level Marketing & Sales Representative to join our results-oriented sales and marketing team to handle inbound leads. Salary up to $50K, plus 100% paid employee health insurance, and perks.ResponsibilitiesSpend significant time maintaining accurate and detailed lead, account, contact, deal, and sales activity in HubSpot.Research prospective clients, adding valuable data to new leads and existing accounts.Drive qualified pipeline activity by rapidly responding to inbound leads using a mix of email and telephone calls.Assist account executives by strategically developing and identifying accounts that have the potential for revenue opportunities.Coordinate appointments on account executives’ calendars.Create a fantastic first impression to prospects with a friendly attitude, compelling messaging, and consistent follow-up.RequirementsA self-motivated, goal-oriented, and customer-driven sales mentality.College graduate with a B.A./B.S. degree in business administration preferred.Excellent phone, presentation, and email communication skills.Ability to work in a fast-paced, changing environment.Superior attention to detail.Exceptional organizational skills.College graduate with a business degree preferred but not required.Must reside in the Atlanta metro area and be able to commute to midtown a few days each week.BenefitsA flexible work culture including the option to work from home and office in Tech Square100% paid employee health insurance.Click here to apply online#J-18808-Ljbffr

Work Life Balance

College Marketing Representative - Atlanta

JOB HR Atlanta, GA

College Marketing Representative - AtlantaRemoteAs a 6 month paid part-time employee of The Orchard, you’ll be an advocate for artists that The Orchard distributes. You’ll promote 3-6 artists per month, as well as one-off promotions as they arise, in your college town and on campus by implementing digital and in-person marketing strategies. You’ll be a tastemaker in your market by working with local businesses, record stores, DJs, promoters, campus organizations, etc. You’ll be in charge of hosting listening events, organizing campus activations, and creating digital content for social media that directly supports The Orchard’s artists. Your focus will be on new releases and tour support for artists covering a wide range of genres. You’ll gain first hand music industry experience and be on the forefront of upcoming artists and new music.WHAT'LL YOU DO :Organically create awareness of The Orchard’s artists by liaising with and building relationships with influencers in your markets such as: your college radio station, DJs, student organizations, college newspaper and local sites to exploit all opportunities for exposure such as reviews, radio plays, and interviews.Maintain a local social media presence that promotes the artists you’ll be working with, utilizing a mix of digital assets that are supplied to you and creating your own content to support The Orchard’s artists.Implement in-person marketing initiatives at record stores, lifestyle shops, and on campus.Research appropriate online sites, forums, and networks for the key 18-24yr old demographic for each artist.Research & attend local and campus events that will best facilitate the promotion of our artists.Attend our artists' shows to hand out promotional tools and get feedback from fans.Submit a detailed report on your marketing successes and initiatives for each campaign you run.WHO YOU ARE :You are an Undergraduate Student currently enrolled in a 4 year university in Atlanta with a minimum of 2 years left prior to graduation.You are able to manage your own hours and be accountable for the work assigned to you.You have a passion for music, an understanding of how your peers discover and consume music, and a deep interest in music business & marketing.You have an understanding of social media marketing, you stay current on trends, and you have an active presence creating content on TikTok, Instagram, Twitter, Facebook.You have availability of 20 hours per week.You’re well-written, well-spoken, a team player, and an excellent communicator.You have transportation methods and live within 30 minutes of Atlanta.You have a flexible schedule for team conference calls and tour coverage.WHAT WE GIVE YOU:You will gain real world music industry experience that will be a great addition to your resume.You have the opportunity to express your creativity through your locally run social channels, in our team brainstorms, and in your concert/album reviews.You’ll have access to inside information that will improve your marketing outreach.You’ll receive free ticket(s) into our artists’ shows & possible meet and greet passes.You’ll build valuable relationships within your local music industry + many more!About The OrchardThe Orchard is a leading music distribution company operating in 45 markets worldwide – distributing music from independent artists, including Ozuna, Skepta, Jorja Smith, and Kelsea Ballerini. With cutting-edge operations and an unparalleled global team, The Orchard partners with labels#J-18808-Ljbffr

College Marketing Representative - Atlanta

Enclustra Atlanta, GA

College Marketing Representative - AtlantaRemoteAs a 6 month paid part-time employee of The Orchard, you’ll be an advocate for artists that The Orchard distributes. You’ll promote 3-6 artists per month, as well as one-off promotions as they arise, in your college town and on campus by implementing digital and in-person marketing strategies. You’ll be a tastemaker in your market by working with local businesses, record stores, DJs, promoters, campus organizations, etc. You’ll be in charge of hosting listening events, organizing campus activations, and creating digital content for social media that directly supports The Orchard’s artists. Your focus will be on new releases and tour support for artists covering a wide range of genres. You’ll gain first hand music industry experience and be on the forefront of upcoming artists and new music.WHAT'LL YOU DO :Organically create awareness of The Orchard’s artists by liaising with and building relationships with influencers in your markets such as: your college radio station, DJs, student organizations, college newspaper and local sites to exploit all opportunities for exposure such as reviews, radio plays, and interviews.Maintain a local social media presence that promotes the artists you’ll be working with, utilizing a mix of digital assets that are supplied to you and creating your own content to support The Orchard’s artists.Implement in-person marketing initiatives at record stores, lifestyle shops, and on campus.Research appropriate online sites, forums, and networks for the key 18-24yr old demographic for each artist.Research & attend local and campus events that will best facilitate the promotion of our artists.Attend our artists' shows to hand out promotional tools and get feedback from fans.Submit a detailed report on your marketing successes and initiatives for each campaign you run.WHO YOU ARE :You are an Undergraduate Student currently enrolled in a 4 year university in Atlanta with a minimum of 2 years left prior to graduation.You are able to manage your own hours and be accountable for the work assigned to you.You have a passion for music, an understanding of how your peers discover and consume music, and a deep interest in music business & marketing.You have an understanding of social media marketing, you stay current on trends, and you have an active presence creating content on TikTok, Instagram, Twitter, and Facebook.You have availability of 20 hours per week.You’re well-written, well-spoken, a team player, and an excellent communicator.You have transportation methods and live within 30 minutes of Atlanta.You have a flexible schedule for team conference calls and tour coverage.WHAT WE GIVE YOU:You will gain real world music industry experience that will be a great addition to your resume.You have the opportunity to express your creativity through your locally run social channels, in our team brainstorms, and in your concert/album reviews.You’ll have access to inside information that will improve your marketing outreach.You’ll receive free ticket(s) into our artists’ shows & possible meet and greet passes.You’ll build valuable relationships within your local music industry + many more!About The OrchardThe Orchard is a leading music distribution company operating in 45 markets worldwide – distributing music from independent artists, including Ozuna, Skepta, Jorja Smith, and Kelsea Ballerini. With cutting-edge operations and an unparalleled global team, The Orchard partners with labels of all sizes to make their music and video available across hundreds of digital and physical retailers worldwide. The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.#J-18808-Ljbffr

Marketing Representative - State Farm Agent Team Member

Chris Fritts Atlanta, GA

Marketing Representative - State Farm Agent Team MemberPart Time in Atlanta, GAReplies within 24 hoursPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Use a customer-focused, needs-based review process to educate customers about insurance options.Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive…Flexible hoursGrowth potential/Opportunity for advancement within my agencyHiring Bonus up to $Hourly pay plus commission/bonusRequirementsInterest in marketing products and services based on customer needsExcellent communication skills - written, verbal and listeningPeople-orientedDetail orientedProactive in problem solvingAble to learn computer functionsAbility to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.Compensation $15.00 - $20.00 per hourJoin a community of good neighborsMake a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none.#J-18808-Ljbffr

Posted 20 hours ago

Customer Service Representative

Professional Career Solutions Atlanta, GA

Remote Customer Service Representative | Flexible Hours | Growth Opportunity Location: 100% Remote (Work from Home) Job Type: Full-Time / Part-Time What We’re Looking For ✅ Previous experience in customer service or sales (a plus but not required) ✅ Excellent communication skills and ability to build rapport ✅ Problem-solving mindset with attention to detail ✅ Ability to adapt to changes in a dynamic environment ✅ Self-motivated and comfortable working remotely ✅ Willingness to learn and develop new skills Why Join Us? 100% Remote – Work from home! Unlimited career growth opportunities Flexible schedule – Full-time or part-time available Hands-on training and professional development Access to industry-leading resources and technology Health insurance reimbursement & life insurance How to Apply Click "Apply to this job" to submit your application today!

Posted 20 hours ago

Outside Sales Representative

Global Payment Holding Company Atlanta, IL

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments: Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers through our innovative payment and software solutions. We’re a Fortune 500 company that combines cutting-edge technology with exceptional service to help businesses of every size grow and prosper. If you’re passionate about helping business owners thrive—and you love selling technology that transforms the way they run their operations—join our dynamic, growth-minded team. Together, we’ll shape the future of commerce. Job Summary: As an Outside Sales Executive, Payment Technology , you’ll be on the front lines helping small and mid-sized merchants modernize how they run their business through Genius® , our industry-leading Point of Sale and payment platform. You’ll manage the full sales cycle—from prospecting and lead generation to running demos, negotiating, and closing deals. You’ll work closely with your District Manager and sales leadership for coaching and support while driving your own success in a fast-paced, high-reward environment. This is a role for driven, tech-savvy sales professionals who want to make an impact—selling real solutions that help local businesses simplify operations, improve customer experience, and grow revenue. What You’ll Do: Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries. Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking. Deliver consultative, value-based presentations both in-person and virtually to demonstrate how Genius® helps businesses streamline payments, improve operations, and increase customer loyalty. Collaborate with your District Manager to identify new opportunities, set appointments, and close sales within a short cycle. Maintain accurate pipeline and activity tracking in Atlas and Salesforce , including call notes, follow-ups, and client communications. Upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades. Stay current on the fintech landscape, industry trends, and product updates to position yourself as a trusted technology advisor. What You Bring: Proven success in B2B sales, preferably in SaaS, fintech, or merchant services. Strong communication, presentation, and negotiation skills—comfortable selling both face-to-face and virtually. High energy, self-motivated, and competitive—driven to exceed targets. Professional presence and genuine ability to connect with business owners. Familiarity with the restaurant or retail industries is a plus. Valid driver’s license and ability to spend at least 75% of your time in the field . Minimum & Preferred Qualifications: Must be 18 years or older. High school diploma or GED required; college degree preferred. Two or more years of relevant B2B sales experience. Must live within the geographic area of the posting. Compensation: Annual On-Target Earnings (OTE): $100,000 Base Salary: $40,000 Residual Income: Keep earning monthly from the accounts you build. Bonuses: Monthly and quarterly incentives for surpassing quota and achieving stretch goals. Annual Range: $80,000-$150,000 Your total compensation depends on your performance, skills, and territory—your success is in your hands. Benefits Global Payments offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement programs, charitable gift matching, and more. Learn more at Global Payments Benefits . Our Culture: At Global Payments, we stand against racism, intolerance, and injustice in all forms. We honor and celebrate the diversity of our team members and the communities we serve. Our commitment to inclusion, respect, and belonging drives everything we do. Diversity and EEO Statements: Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. JS1 LI-Remote Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected] .

Posted 20 hours ago

Architectural & Design Sales Representative

Tile Club Atlanta, ON

Architectural & Design Sales Representative — Atlanta, GA(Remote) Location: Atlanta, GA Job Type: Full-time Compensation: $70K-130K (Base + Commission + Performance Bonuses) Tile Club is one of the fastest-growing online tile companies in the U.S., and we’re looking for an experienced, driven, well-connected, and design-savvy A&D Sales professional to join our expanding team in Atlanta. Tile Club, headquartered in California, is a leading nationwide e-commerce supplier of premium tile, natural stone, and glass products. Our curated collection showcases unique, globally sourced materials known for their beauty, craftsmanship, and design versatility. We are celebrated for our unique designs, innovation, outstanding quality, and commitment to delivering an exceptional customer experience. As a fast-growing online retail brand, Tile Club combines cutting-edge web tools with personalized support tailored to the needs of the architecture and design community. We proudly serve clients in all 50 U.S. states and overseas, bringing world-class tile solutions to projects of every scale. This is your opportunity to join a high-energy, design-forward team with room to grow. What You'll Do As our Architectural & Design Sales Representative , you'll be responsible for building and nurturing relationships with key influencers in the A&D community—interior designers, architects, specifiers, builders, and developers—to drive project specifications and product adoption throughout the region. Key Responsibilities: Develop strong, trust-based relationships with architects, designers, builders, contractors, and developers. Generate sales growth through strategic outreach, in-person meetings, and virtual presentations. Influence early-stage project specifications with Tile Club’s unique product offerings. Provide expert consultation on tile, stone, and surface products to meet project requirements. Maintain and grow relationships with an existing book of business while actively pursuing new accounts. Conduct in-office presentations and CEU events for A&D firms. Manage and maintain product sample libraries at design and architecture firms. Monitor competitive activity and market trends to support strategic selling. Provide daily reports, maintain project files, and participate in weekly team meetings. Travel locally to meet with clients 4–5 days/week; Fridays typically reserved for planning/admin. What We’re Looking For Qualifications: 5+ years of sales experience in the A&D or Hospitality community, ideally within the tile, stone, or flooring industry. Established network of architects and designers within the Atlanta market. Strong technical understanding of hard surface materials and their applications. Comfortable leading presentations, product knowledge sessions, and trade shows. Active industry memberships (IIDA, ASID, AIA, CSI) are a plus. Skills & Competencies: Energetic self-starter with a passion for design and architecture. Strong communication, presentation, and relationship-building skills. Ability to self-source leads through a combination of cold calling and networking Detail-oriented, organized, and able to manage multiple ongoing projects. Proficiency in Google Workspace (Gmail, Google Drive, Google Docs, etc.). Proficiency in and ability to learn new CRM systems. Strong work ethic with a drive to succeed Proven outside or field sales experience with a track record of hitting or exceeding sales goals. Ability to lift and transport tile samples (up to 40 lbs). Valid driver’s license and ability to travel What We Offer Compensation & Benefits: Competitive base salary + uncapped commission + performance bonuses Health, dental, vision, and disability insurance Paid time off (vacation, sick leave) Expenses Reimbursement (gas, cell phone, travel, etc) Employee discounts on products Opportunities for professional development and industry networking Work Schedule: Full-time | Monday–Friday 8-hour shifts Primarily on the road with occasional remote/office work Apply If You Are: A proven sales professional in the A&D or building materials industry Passionate about design, detail, and relationship-based selling Ready to work with a fast-paced, innovative team and leave your mark on exciting projects Join Tile Club and become part of a brand that’s not only changing the way tile is sold but also how it’s imagined. To apply, please submit your resume and a brief cover letter highlighting your experience in architectural sales and your interest in Tile Club.

Customer Service Representative (Remote)

DCCreations Travel Atlanta, GA

Customer Service Representative (Remote)About the job Customer Service Representative (Remote)Customer Service RepresentativeFull Time/Part Time/RemoteDCCreations Travel is searching for hardworking, energetic, and enthusiastic individuals to plan dream vacations for clients. As a Customer Service Representative, you will be responsible for coordinating all trip components including, air, hotels, car rentals, theme park tickets, event tickets and any other travel needs necessary for corporate and leisure travelers. The majority of what a travel agent does is customer service oriented, so making sure the client has an amazing vacation means you will have that client for life. This may be right for you if you like to work in an environment where you are valued as a person, your contributions are rewarded, & work/life balance is a real thing. And you won't believe all the amazing perks that are available!Duties and Responsibilities:Researching. We go that extra mile finding out everything about the destination, weather, customs, special activities the clients should do, and more We prove to the clients that we can provide more value for them than they can find booking it on their own.Booking. Book all travel plans as needed for your clients. This may include booking: Hotels, Resorts, Car Rentals, Airport transfers, Airfare, Cruises, Tours & Activities, Concert/Sporting Event/Theme Park tickets and more. But we also have access to vendors that deal in wholesale pricing to get even better deals for your clients.Client relationships. Develop a rapport with clients to get all the info you need, to book any type of travel, whether it be cruise, resort, groups, or more. By providing outstanding customer service before, during, and after their vacation, that ensures you will have that client for life. By maintaining excellent client records, you will be able to assist repeat clients more easily.Education. The travel industry is continually changing. We have daily trainings on new products like resorts, cruise destinations, and even specials that aren't available to the general public.Job Requirements:Must be at least 18 years of ageMust have a smartphone, tablet and/or computer/laptop with reliable internet accessMust be willing to learn and be coachableMust be self-motivated and have a passion for helping othersOpen to and comfortable with various Social Media platformsMust be able to effectively communicate with clients (sales or customer service background a plus but not required)Detail oriented with good organizational skillsMust be comfortable working with minimal supervision100% RemoteTravel Agent CertificationErrors & Omissions Insurance with Fraud Protection100% Flexible schedule Set your own hoursDeeply discounted travel for yourself, including some free perksFree 3-30 day Cruise after completing vendor training (must pay port taxes & fees)It is so rewarding to make people's dream vacations a reality. If you are stressing over childcare, then why not give this opportunity a try? Don't miss out on those important milestones again; your baby's first step, first word, a ball game or recital. As a Remote Customer Service Representative, you will be there, because your schedule is flexible. Why not help people go on fabulous vacations? Where else can you travel anytime, making your own vacation memories for unbelievably discounted rates?DCCreations Travel is an Equal Opportunity Business.#J-18808-Ljbffr

Customer Service Representative - Remote

Sharecare Atlanta, GA

Job DescriptionSharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well‑being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com .Job SummaryThe Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly “routine”, but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.Essential Job FunctionsIdentify, evaluate and prioritize callerneeds, questions and concerns.Formulate plans of resolution and respondappropriately and efficiently.Maintain and restore customer satisfaction and partner with other teams as needed.Perform problem analysis, problem determination and recommended resolutions to thecallers in accordance with standard protocol.Proactively educate caller on program benefits.Meet or exceed established call center metrics, attendance standards and quality levels.Use computer tools to accurately process and document information.Develop rapport with callers and appropriately adjust communication style.Provide accurate information aboutSharecare programs and services.Escalate issues internally and follow up on escalated issues.QualificationsHigh School DiplomaPrior experience in a customerservice relatedfield preferredGreat communication skillsMust be able to multi-taskGeneral working knowledge of Microsoft Word &OutlookComputer keyboard proficiencyand internet navigation skillsrequiredHave the ability towork effectively with others in a teamenvironmentAbility to thrive in a fast-growing always changingenvironmentSharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non‑merit factor.#J-18808-Ljbffr

Customer Service Representative (Remote)

VIPdesk Connect Atlanta, GA

VIPdesk Connect is a certified B‑Corp, women‑owned corporation and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide an elevated customer experience.As a Remote Customer Service Representative for one of the largest and most‑respective non‑profit organization, you’ll have the opportunity to use your passion for customer care to deliver outstanding experiences to our client’s customers through a variety of channels including phone, email, SMS, and chat. Your role is to handle all aspects of customer service with empathy, creativity, a problem‑solving mindset, finding resolutions, and taking ownership of customer interactions.Remote, work‑at‑home position.What You’ll DoRepresent a diverse range of products and services for a well‑respected national non‑profit organization, with expertise, positivity, and a can‑do attitude.Respond to customer inquiries and requests through phone, chat, SMS, email, and social media, with a focus on phone communication.Address questions about membership accounts, products, and services, as well as provide troubleshooting and website assistance.Answer inquiries about points balances, redemption process and activity history, account sign‑up and access, and loyalty points program policies.Assist members with an online tool providing education and decision support to better prepare consumers for future enrollments.Take ownership of customer issues, solve problems, and exceed expectations with sound judgment.Share insights on emerging customer trends and recommend process improvements.Attend training and participate in cross‑training opportunities to enhance skills and knowledge.Meet performance metrics such as customer satisfaction, average handle time, quality, and productivity.Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting initiatives to promote diversity and inclusion in the workplace.QualificationExperience in a fast‑paced call‑center environment.Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk) desired.Previous remote work experience.Must currently reside in one of the following states to be considered: AZ, AR, FL, GA, IN, KY, MD, NV, NM, NC, SC, OH, TN, TX, UT, VA, or WI.$16 an hourBenefitsHealth insurance.Life & AD&D insurance.Paid time off.Flexible spending accounts.Access to other benefit programs.Who We AreAt VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer’s love for a brand. And no matter how leading‑edge our technology is, it will never replace the power of the one‑to‑one connection. It’s why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness.VIPdesk Connect is an Equal Employment Opportunity and Affluent Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self‑expression, unique capabilities, and talent that our team members invest in our work represent a significant part of our culture and reputation. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other characteristics that make our employees unique.VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/V.#J-18808-Ljbffr

Customer Service Representative (Remote EST)

CVS Health Atlanta, GA

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryWe are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions.As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.Key ResponsibilitiesActively listen and be an advocate for customers, understand their needs and provide guidance and supportResolve customer inquiries and issues efficiently while documenting all interactions.Educate customers about available resources and assist them in navigating their options.Anticipate customer needs and provide proactive solutions to enhance satisfaction.Collaborate with team members and other departments to address service issues and improve outcomes.Document all customer correspondence and maintain confidential records of patient information.Follow policies, procedures, and the CVS/Aetna Code of Conduct.Your performance will be measured by:Customer satisfaction with the service you provide.Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust.Your ability to resolve customer issues the first time they call.Quality and accuracy of interactions with customers.Reporting to work and adhering to your assigned schedule.Our Leadership and Welcome Teams will help you succeed by providing:New colleague orientation to learn about our company and your role.Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported.A supportive and inclusive culture that will allow for continuous learning and growth.Ongoing coaching and mentoring support.Equipment and resources needed to complete assigned work.Key Competencies and Behavioral RequirementsDemonstrated empathy and effective communication skills.Respectful and kind demeanor in all communications while being an advocate for our customersStrong problem-solving and decision-making abilities.Ability to manage multiple resources and tasks in a fast-paced environment.Required Qualifications6+ months of customer service experienceBasic computer skillsMust reside in the Eastern Standard Time Zone.Preferred Qualifications:1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role1+ years of claims, provider, dental, medical or other related healthcare experienceMicrosoft office experience preferredEducationHigh School Diploma, GED, or equivalent experience.You must haveHigh-speed internet access with adherence to workplace model and potential telework agreements.Willingness to work specific hours, with flexibilityThis position pays $18.50/hour.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit our benefits pageThis job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.#J-18808-Ljbffr

Remote Customer Service Representative

Afni, Inc. Atlanta, GA

Best Match

Call Center Customer Service Representative

firstPRO 360 Atlanta, GA

Call Center Customer Service Representative Direct message the job poster from firstPRO 360Growing and highly stable company has an immediate need for a Customer Service/Call Center Representative to work as a first responder with external customers. In this role, you must have experience working in a high-volume call center environment, handling around 40 instances a day via phone, chat, and email promptly and professionally. Duties include general customer service, troubleshooting issues, resolving delivery miscues, answering questions about the customer's account, etc. You must be able to clear a drug and background screening.*Must live in the metro Atlanta area and be able to commute to the office five days a week, working either 8:00 AM–5:00 PM or 9:00 AM–6:00 PM EST.*Requirements :2+ years' experience working in a high volume call center environment.MUST have excellent speaking skills, professional demeanor, and a positive attitude.Can fully clear a 10-panel drug screen and criminal background check.Good job stability required; no job hoppers.Very patient and empathetic in external customer communication.Seniority level Not ApplicableEmployment type Full-timeJob function Customer ServiceIndustries ManufacturingReferrals increase your chances of interviewing at firstPRO 360 by 2xGet notified about new Customer Service Representative jobs in Atlanta Metropolitan Area .Atlanta Metropolitan Area $30.00-$35.00 1 day agoOther related jobs: Customer Care Specialist I - Payment SupportCustomer Service Representative - REMOTECustomer Relations Representative - State Farm Agent Team MemberRemote Work from Home Customer Service Fraud $15.00 per hourRepresentative, Customer Service (REMOTE)#J-18808-Ljbffr

Quick Apply

Call Center Representative

Brandcoven Atlanta, GA

Remote Call Center RepresentativeJob Title: Customer Service Representative (Remote)Company: BrandCovenLocation: Remote (Work from Home)Job Type: Full-time/Part timeBrandcoven is a leading marketing agency that specializes in helping businesses build and maintain strong brands. We are currently seeking a motivated and customer-oriented individual to join our team as a Call Center Representative. This is a remote position, meaning you can work from the comfort of your own home anywhere in the USA.Job SummaryAs a Remote Call Center Representative, you will be the primary point of contact for our customers, providing top-notch service and support via phone, email, and chat. Your excellent communication skills, patience, and problem-solving abilities will ensure customer satisfaction and loyalty.ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerProvide product information, troubleshoot issues, and elevate complex problems to senior teamsUtilize strong communication and interpersonal skills to build customer relationshipsMeet or exceed performance metrics and quality standardsCollaborate with team members to share knowledge and best practicesRequirementsHigh school diploma or equivalent required; associate's or bachelor's degree preferred1-2 years of customer service experience, preferably in a call center environmentExcellent communication, listening, and problem-solving skillsAbility to work in a fast-paced, dynamic environmentReliable internet connection and quiet workspaceWhat We OfferCompetitive hourly rateFlexible scheduling (part-time/full-time, day/night shifts)Opportunities for career growth and professional developmentComprehensive benefits package (health, dental, vision)Remote work environment with flexible work arrangementsHow to ApplyIf you're passionate about delivering exceptional customer service and working in a dynamic remote environment, please submit your application, including your resume and a brief cover letter.Equal Opportunity EmployerBrandCoven is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates.If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team at Brandcoven and help us continue to build and maintain strong brands for our clients. Apply now and be a part of our growing company.#J-18808-Ljbffr

Immediate Start

Customer Service Representative

TMX Finance Family of Companies Atlanta, GA

Who We AreTo continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of Community Choice Financial Family of Brands. Using the apply link, you may be taken to a TMX Finance Family of Companies page to complete your application. Your details will still be stored and sent to our Talent Acquisition team for review. Thank you for expressing your interest in working at Community Choice Financial Family of Brands, one of the nation’s largest consumer specialty finance organizations!OverviewAs a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships. You will serve as a vital contributor to our Store Operations team and demonstrate your motivation by seizing learning and training opportunities to help launch your career. We'll be an advocate for your growth by providing you resources to help develop your skillset, turning your passion into a rewarding career.ResponsibilitiesProvide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.Assist in customer account management by accepting payments, monitoring, and managing customer appointments.Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.Conduct vehicle appraisals accurately using the assessment tool.Enter and maintain customer information in the Point-of-Sale system with accuracy and integrity.Uphold compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.Work efficiently in a rapidly changing environment and handle multiple challenging tasks with ease to meet individual and team performance standards.Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements.QualificationsHigh school diploma or equivalentExcellent verbal and written communication skillsProfessional demeanor with customers and peersMeticulous attention to detail and ability to accurately enter dataValid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systemsMust be at least 18 years of ageBackground check required. All background checks are conducted, and their results are considered, in accordance with applicable law.Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.Preferred Qualifications and SkillsExperience in check cashing, document verification, and/or money order processingPrior cash handling, cash drawer/vault management experienceBilingual (English/Spanish) is a plus and may be required for certain locationsWhat We OfferOur Benefits Include**:A comprehensive new hire training programAccess to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal developmentPerformance-based career advancementEducational Reimbursement ProgramMultiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) optionsTraditional 401(k) and Roth 401(k) Retirement plan with a generous Company match programCompany-Sponsored Life and AD&D InsuranceVoluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurancePaid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)Diverse Culture and Inclusive EnvironmentA relaxed, business casual dress code that includes jeans and sneakers!**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.About UsTitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only.The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.#J-18808-Ljbffr

Customer Service Representative

Glide LTC Atlanta, GA

We’re looking for a friendly, solutions-oriented Customer Service Representative to support customers via email, chat, and phone. As part of a startup, you’ll help shape our support processes while troubleshooting issues, documenting interactions, and collaborating with internal teams to resolve problems quickly. The ideal candidate has 2+ years of customer service experience, thrives in a fast-paced, dynamic environment, and communicates clearly.What You’ll DoReply to customer questions by email, chat, and phone.Take ownership of each issue from first message to final solution.Give clear, step-by-step guidance and elevate when needed.Keep accurate notes and tags in our support system.Spot repeat problems and suggest updates to guides and templates.Work with Product, Sales, and Operations when a customer needs something they control.Follow our privacy and security rules.What You’ll BringAt least 2 years in a customer-facing support role.Clear, professional writing and speaking.Patience, empathy, and good judgment.Strong organization and attention to detail.Comfort using online tools and learning new software.Reliable attendance and punctuality.Nice to HaveExperience with popular help-desk toolsExperience supporting software or a complex product.Location & ScheduleFully RemoteBased in the United StatesSeniority levelEntry levelEmployment typeFull-timeIndustriesTechnology, Information and InternetReferrals increase your chances of interviewing at Glide LTC by 2x#J-18808-Ljbffr

Customer Service Representative

Direct Staffing Inc Atlanta, GA

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.Job Description MAJOR JOB DUTIES AND RESPONSIBILITIES: Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Proficient in all basic customer service functions. Receives and places follow-up telephone calls / e-mails to answer customer questions. Inquiries may also be on a walk-in basis. May require deviation from standard practices and procedures with the assistance of a computerized system. Requires general knowledge of company services, products, insurance benefits, provider contracts and claims. Seeks, understands and responds to the needs and expectations of internal and external customers. Required to meet department goals and expectations.Qualifications EDUCATION/EXPERIENCE: Requires a HS diploma or GED: 1 to 3 years of the company s experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background.Additional Information All your information is kept confidential as per EEO standards.Why is this a greatopportunity? The answer is simple…working at our client is more than a job; it’s a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!#J-18808-Ljbffr

Best Match

Customer Service Representative

Storage Post Atlanta, GA

Why You’ll Love Working With Us:Full Benefits Package – 100% employer-paid Medical, Dental & Vision for full-time employees.401(k) + 4% Employer Match – Invest in your future while building your career.24 Paid Days Off/Year – Because work-life balance matters.Now Hiring: Customer Service Representative – Atlanta, GeorgiaFull-Time | Weekend Availability RequiredAre you passionate about helping people during important life moments—moves, transitions, and new beginnings? Do you enjoy problem-solving and delivering service that truly makes a difference? If so, we’d love to hear from you!We are a growing real estate owner/operator of self-storage facilities dedicated to providing secure, convenient, and customer-friendly storage solutions. Our success is built on exceptional service, operational excellence, and a commitment to making storage simple and stress-free for our customers. From first inquiry to long-term storage needs, our team ensures every customer interaction is handled with care, professionalism, and efficiency.Reporting to the Director, Sales and Customer Care , the Customer Service Representative plays a vital role as a frontline ambassador for our company. You will manage customer service inquiries, support overflow sales calls, and help customers find the right storage solutions—while upholding the highest service standards.You will:Take ownership of customer inquiries and deliver solutions tailored to customer needsHandle inbound customer service calls while maintaining a 95% answer rateMonitor support queues and address customer-related issues promptly#J-18808-Ljbffr

Customer Service Representative

Amy's Angels Cleaning Inc.™ Atlanta, GA

Overview We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Spanish proficiency required due to frequent communication with Spanish-speaking clients.Responsibilities Receive a high volume of inbound calls and emailsIdentify the reason for the customer’s call, collect relevant information, and provide solutionsRefer to premade scripts for a variety of customer service topicsUse best practices in customer service techniques to develop rapport and build relationships with customersDocument all customer interactionsMeet personal and team quotasAttend trainings to maintain up-to-date skills and knowledgeQualifications Bilingual English & Spanish requiredHigh school diploma/GEDPrevious experience as a Customer Service Representative or in a similar role is preferredComfortable using computers and customer management softwareExcellent phone and verbal communication skillsUnderstanding of active listening techniquesAbility to work well under pressureHighly organized with the ability to prioritize projects and manage time effectivelyBenefits Bonus based on performanceFree food & snacksOpportunity for advancementCompetitive CompensationAt Amy's Angels Cleaning, Inc., we believe our team is our greatest asset. We strive to create a supportive, inclusive, and growth-oriented environment where your efforts are valued and your career can thrive.Work locations and compensation Sandy Springs, GAAtlanta Metropolitan AreaSalary ranges vary by location: $16.50 - $19.50/hr in Sandy Springs; $60,000 - $68,000 per year in the Atlanta Metropolitan Area.#J-18808-Ljbffr