Operations Manager jobs in Palos Park

Vice President, Operations-Palos Community Hospital

Northwestern Memorial Healthcare palos park, il

Vice President, Operations-Palos Community Hospital Full-time Salary Range Minimum : $103.37 Salary Range Maximum: $115.39 Compensation: USD 215,000 - USD 240,000 - yearly At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and student loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? The Vice President, Operations reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. This executive will provide leadership and direction for the day-to-day functioning of critical operations. He/she will carry out the mission and the vision of NMHC, and the established values of business conduct with respect to employee relations. The Vice President, Operations assumes responsibility for the effective execution, development and evaluation of the services of his/her areas in accordance with the overall strategy of “Patients First.” The Vice President, Operations will offer direction, supervision and assistance to each of his/her direct reports, as defined by the President, NM Palos. This individual will collaborate with each director to establish annual goals, develop operating, staffing and capital budgets based on the goals, and assess each department’s performance against the goals. The Vice President, Operations will work closely with key internal contacts, including the President, Senior Vice Presidents, other Vice Presidents, department directors and medical staff to ensure a successful on-going function. The individual will develop and maintain working relationships with representatives of public and private agencies, seeking out and joining business and professional associations as appropriate, to promote communication and information exchange. The Vice President, Operations will play a lead role in key institutional initiatives as defined by the President, NM Palos. Responsibilities: Ensures that the corporation meets its long-range strategic plan and annual operating goals, including quality objectives; provides oversight to the annual implementation of the strategic plan to ensure quality priorities are established and accomplished Supporting management and staff in identifying and troubleshooting patient care questions, concerns, or issues Development of measurable goals and objectives for the department Serve as a leader/mentor for all staff, administering timely performance evaluations and fostering a work environment that encourages achievement of professional, technical, and career goals Collaboration with medical and other professional staff in routine evaluation to identify improvement opportunities in quality, financial effectiveness, and other key performance criteria Helps all employees make the connection between NM values, their daily work and patient and customer satisfaction. Holds staff accountable for modeling service standards and behaviors. Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development. Thinks and acts in ways that support NM strategy, vision and plans. Identifies opportunities for new business growth and development, expansion of current services, etc. Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services. Measures and monitors budget and business development plans; provides ongoing updates to staff. Achieves or exceeds budget and business growth and profitability targets. Involves staff in planning and decision-making as appropriate. Holds staff accountable for follow-through and results. Facilitates change readiness and agility among staff and teams. As a member of the senior management team, full participation in and awareness of overall hospital issues and priorities Assurance of corporate compliance with all applicable laws and regulations Performance of other duties as may from time-to-time be assigned by the Senior Vice President/President Required Master’s Degree (i.e., M.B.A., M.H.A., M.P.H. or equivalent business degree) preferred. Ten years’ management experience preferred. The ideal candidate has developed his/her career within a large, complex hospital system environment, ideally with a teaching/academic mission. Senior level management experience outside a hospital/health system may also be considered. Demonstrated success in building and managing a “leading edge,” state-of-the-art department, utilizing innovative programs to improve customer services, product quality, procurement efficiency and cost reductions. Demonstrated success as a “change agent,” possessing the ability to work effectively with all constituents in order to effect change and impact results. All your information will be kept confidential according to EEO guidelines. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. #J-18808-Ljbffr

Dynamic Environment

VP of Operations, Healthcare Strategy & Growth

Northwestern Memorial Healthcare palos park, il

Northwestern Medicine seeks a strategic Vice President of Operations for Palos Community Hospital. The role directs daily operations, aligns with NM’s patient‑first mission, and partners with senior leaders to meet annual goals and budgets. The ideal candidate has a master’s degree and at least a decade of management experience in a large hospital system, with a track record of improving service quality and cost efficiency. #J-18808-Ljbffr

Dynamic Environment

Vice President, Operations-Palos Community Hospital

Northwestern Medicine palos park, il

Description The Vice President, Operations reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. This executive will provide leadership and direction for the day-to-day functioning of critical operations. He/she will carry out the mission and the vision of NMHC, and the established values of business conduct with respect to employee relations. The Vice President, Operations assumes responsibility for the effective execution, development and evaluation of the services of his/her areas in accordance with the overall strategy of “Patients First.” The Vice President, Operations will offer direction, supervision and assistance to each of his/her direct reports, as defined by the President, NM Palos. This individual will collaborate with each director to establish annual goals, develop operating, staffing and capital budgets based on the goals, and assess each department’s performance against the goals. The Vice President, Operations will work closely with key internal contacts, including the President, Senior Vice Presidents, other Vice Presidents, department directors and medical staff to ensure a successful on-going function. The individual will develop and maintain working relationships with representatives of public and private agencies, seeking out and joining business and professional associations as appropriate, to promote communication and information exchange. The Vice President, Operations will play a lead role in key institutional initiatives as defined by the President, NM Palos. Responsibilities Ensures that the corporation meets its long-range strategic plan and annual operating goals, including quality objectives; provides oversight to the annual implementation of the strategic plan to ensure quality priorities are established and accomplished Supporting management and staff in identifying and troubleshooting patient care questions, concerns, or issues Development of measurable goals and objectives for the department Serve as a leader/mentor for all staff, administering timely performance evaluations and fostering a work environment that encourages achievement of professional, technical, and career goals Collaboration with medical and other professional staff in routine evaluation to identify improvement opportunities in quality, financial effectiveness, and other key performance criteria Helps all employees make the connection between NM values, their daily work and patient and customer satisfaction. Holds staff accountable for modeling service standards and behaviors. Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development. Think and act in ways that support NM strategy, vision and plans. Identifies opportunities for new business growth and development, expansion of current services, etc. Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services. Measures and monitors budget and business development plans; provides ongoing updates to staff. Achieves or exceeds budget and business growth and profitability targets. Involves staff in planning and decision-making as appropriate. Holds staff accountable for follow-through and results. Facilitates change readiness and agility among staff and teams. As a member of the senior management team, full participation in and awareness of overall hospital issues and priorities Assurance of corporate compliance with all applicable laws and regulations Performance of other duties as may from time-to-time be assigned by the Senior Vice President/President Qualifications Required : Master’s Degree (i.e., M.B.A., M.H.A., M.P.H. or equivalent business degree) preferred. Ten years’ management experience preferred. The ideal candidate has developed his/her career within a large, complex hospital system environment, ideally with a teaching/academic mission. Senior level management experience outside a hospital/health system may also be considered. Demonstrated success in building and managing a “leading edge,” state-of-the-art department, utilizing innovative programs to improve customer services, product quality, procurement efficiency and cost reductions. Demonstrated success as a “change agent,” possessing the ability to work effectively with all constituents in order to effect change and impact results. Equal Opportunity All your information will be kept confidential according to EEO guidelines. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position) Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. #J-18808-Ljbffr

Senior VP of Operations — Patient-First Healthcare

Northwestern Medicine palos park, il

Northwestern Medicine is seeking a Vice President of Operations to lead day-to-day hospital operations, align with the Patients First strategy, and ensure high-quality patient care across NM Palos. The role requires seasoned executive leadership, a strong business mindset, and a track record of driving performance in complex health systems. The successful candidate will partner with senior leaders to craft annual operating budgets, set organizational goals, and foster staff development. #J-18808-Ljbffr

Manager, Radiology Services-RAD-ADMIN

Palos Health Palos Park, IL

When you join the health care team at Northwestern Medicine Palos Hospital, you become part of a leading organization filled with dedicated people who are committed to a strong tradition of clinical excellence, respect for patients, and an emphasis on wellness.To ensure our ongoing success, we insist on selecting the highest caliber, most compassionate, committed and talented individuals to be members of our team. Becoming part of Palos means embracing “CARE,” our organization's Culture of Excellence and providing the very best Health Care Experience for our patients, visitors, physicians and co-workers.Compassion And Respect = ExcellenceAt Palos, we believe it is every employee’s responsibility to create and sustain a vibrant service culture and provide an extraordinary experience for all those with whom we interact. We achieve this by demonstrating without fail our respect for every individual, our respect for the dignity of all human life, and our respect for each other through compassionate human response.CultureDelivering an exceptional experience for our patients and visitors is a priority for everyone at Palos, so we all share a unified attitude of caring for our patients, visitors and each other. That’s what the CARE Program is all about. The CARE Program components include: Education, Service Standards, Measurement, Recognition and Service Recovery. Each one of us is accountable to build our culture of CARE into our everyday work environment.PayIn order to attract and retain the most qualified employees, Palos provides a competitive salary that is annually bench‑marked against a variety of market indicators, ensuring that pay remains competitive.At Palos, we recognize that everyone’s needs are different. We embrace those differences by offering benefits and plans to meet your individual and family needs. Some of the important benefits are:Medical PlanVision PlanLife Insurance and Dependent LifeAnnual Employee PhysicalLong-Term Disability Insurance (Full‑Time Employees)Retirement Plan with employer matching contributionsJob SummaryUnder the general direction of the Administrative Director of Imaging Services, the Radiology Manager directs the operation of Diagnostic Radiology, Magnetic Resonance Imaging, Computed Tomography, Ultrasound and Nuclear Medicine.QualificationsMust be a graduate of an ARRT approved Radiological Technologist program, and must be Registered with the American Registry of Radiologic Technologist (ARRT). Must have a current Illinois Emergency Agency Division of Nuclear Safety license. Must have a minimum of 5 years of Technologist experience.A Bachelor's degree is highly preferred.3 years supervisory experience in a Radiology department, preferably a hospital‑based department preferred.This position requires independent judgment and ability to handle multiple priorities; must be able to maintain a positive image of the hospital and work effectively with other departments, doctors, patients, and patient's relatives, sometimes in difficult situations; may be subject to on call status.#J-18808-Ljbffr

Manager of Operations-Interventional Radiology

Northwestern Memorial Healthcare Palos Park, IL

Manager of Operations-Interventional RadiologyFull-timeSalary Range Minimum: $65.84Salary Range Maximum: $92.18Compensation: USD 136,947 - USD 191,734 - yearlyAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?TheManager Operationsis a leader who reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.TheManager Operationsis an operational leader who is responsible for daily operations of the assigned departments. The Manager Operations is responsible for effective daily clinical service operation and ensuring that requirements for patient satisfaction, employee engagement, quality, service and value are met and sustained. This individual serves as a proactive catalyst for operational change in support of PI/QI initiatives, DMAIC projects, and is directly accountable for creating change in the environment. The Manager Operations is responsible for aspects of personnel management including payroll, hiring, corrective action and performance evaluations including real time feedback. Responsible to create a professional practice environment that focuses on the customer. Will be expected to have schedule flexibility to coach, mentor staff around PI/QI initiatives, quality indicators and other unit initiatives.ResponsibilitiesMentors and coordinates education for all members of the team to provide excellent care to the patient population.Oversees the creation of and holds the team accountable for clinical practice guidelines according to current best evidence.Provides real-time, ongoing and scheduled feedback in a constructive, supportive manner.Collaborates with medical directors, director, staff and members of inter-departmental multidisciplinary teams to optimize patient care and outcomes for the designated patient population.Participates in the identification, development and implementation of innovative process/quality improvement initiatives to address patient care challenges while maintaining a balance of cost effectiveness and quality of care.Engages in a formal process seeking feedback regarding one's own practice from patients, peers, professional colleagues and others as identified.Serves as teacher/coach/mentor to front-line staff members performing patient management activities.Disseminates research findings to front-line staff and participates in research activities in partnership with Northwestern Medicine teams.May provide patient care when necessary.Systematically compares and contrasts clinical findings with normal and abnormal variations in formulating an appropriate differential diagnosis based on the integration of complex assessment data.Identifies expected outcomes which promote cost effectiveness, patient satisfaction and continuity amongst providers, that incorporate scientific evidence and are achievable through the implementation of evidence-based practice.Provide oversight to designated team members within the established departments.Manages staff relations including hiring, performance management, employee engagement, corrective action and conflict resolution.Performs and oversees scheduling, recruitment, payroll and student/outside department observations.Monitors productivity metrics, regulatory compliance, required education compliance, licensure compliance.Foster staff members professional development and assist in achieving professional goals.Promote culture of safety and hold team accountable for using safety tools and behaviors through ensuring daily safety huddles occur and monthly RTI is completed.Promote teamwork through effective, professional communication.Manage resources efficiently and effectively – supplies and staff measured by I & E reports and productivity metrics, facilitate cross training and hold team accountable for maintaining cross training.Generates annual budget, monitors financial performance in department, accountable for managing expenses to budget and actively participating in financial improvement planning activities.Required QualificationsMaster’s degree: MHA, MBA or Nursing2 years experience in relevant clinical specialtyBLS certifiedACLS certifiedPreferred QualificationsBSN strongly preferred5 years experience in relevant clinical specialtyAdvanced Certification in relevant subject areaNorthwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Please visit our Benefits section to learn more.Sign-on Bonus Eligibility (if sign-on bonus offered for position):Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.Job Location#J-18808-Ljbffr

VP of Operations, Healthcare Strategy & Growth

Northwestern Memorial Healthcare Palos Park, IL

Northwestern Medicine seeks a strategic Vice President of Operations for Palos Community Hospital. The role directs daily operations, aligns with NM’s patient‑first mission, and partners with senior leaders to meet annual goals and budgets.The ideal candidate has a master’s degree and at least a decade of management experience in a large hospital system, with a track record of improving service quality and cost efficiency.#J-18808-Ljbffr

Vice President, Operations-Palos Community Hospital

Northwestern Medicine Palos Park, IL

DescriptionThe Vice President, Operations reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.This executive will provide leadership and direction for the day-to-day functioning of critical operations. He/she will carry out the mission and the vision of NMHC, and the established values of business conduct with respect to employee relations. The Vice President, Operations assumes responsibility for the effective execution, development and evaluation of the services of his/her areas in accordance with the overall strategy of “Patients First.”The Vice President, Operations will offer direction, supervision and assistance to each of his/her direct reports, as defined by the President, NM Palos. This individual will collaborate with each director to establish annual goals, develop operating, staffing and capital budgets based on the goals, and assess each department’s performance against the goals.The Vice President, Operations will work closely with key internal contacts, including the President, Senior Vice Presidents, other Vice Presidents, department directors and medical staff to ensure a successful on-going function. The individual will develop and maintain working relationships with representatives of public and private agencies, seeking out and joining business and professional associations as appropriate, to promote communication and information exchange.The Vice President, Operations will play a lead role in key institutional initiatives as defined by the President, NM Palos.ResponsibilitiesEnsures that the corporation meets its long-range strategic plan and annual operating goals, including quality objectives; provides oversight to the annual implementation of the strategic plan to ensure quality priorities are established and accomplishedSupporting management and staff in identifying and troubleshooting patient care questions, concerns, or issuesDevelopment of measurable goals and objectives for the departmentServe as a leader/mentor for all staff, administering timely performance evaluations and fostering a work environment that encourages achievement of professional, technical, and career goalsCollaboration with medical and other professional staff in routine evaluation to identify improvement opportunities in quality, financial effectiveness, and other key performance criteriaHelps all employees make the connection between NM values, their daily work and patient and customer satisfaction. Holds staff accountable for modeling service standards and behaviors.Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development.Think and act in ways that support NM strategy, vision and plans. Identifies opportunities for new business growth and development, expansion of current services, etc.Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services.Measures and monitors budget and business development plans; provides ongoing updates to staff.Achieves or exceeds budget and business growth and profitability targets.Involves staff in planning and decision-making as appropriate. Holds staff accountable for follow-through and results.Facilitates change readiness and agility among staff and teams.As a member of the senior management team, full participation in and awareness of overall hospital issues and prioritiesAssurance of corporate compliance with all applicable laws and regulationsPerformance of other duties as may from time-to-time be assigned by the Senior Vice President/PresidentQualificationsRequired :Master’s Degree (i.e., M.B.A., M.H.A., M.P.H. or equivalent business degree) preferred.Ten years’ management experience preferred.The ideal candidate has developed his/her career within a large, complex hospital system environment, ideally with a teaching/academic mission.Senior level management experience outside a hospital/health system may also be considered.Demonstrated success in building and managing a “leading edge,” state-of-the-art department, utilizing innovative programs to improve customer services, product quality, procurement efficiency and cost reductions.Demonstrated success as a “change agent,” possessing the ability to work effectively with all constituents in order to effect change and impact results.Equal OpportunityAll your information will be kept confidential according to EEO guidelines.Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.Background CheckNorthwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.Artificial Intelligence DisclosureArtificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.BenefitsWe offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.Sign-on Bonus Eligibility (if sign-on bonus offered for position)Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.#J-18808-Ljbffr

Senior VP of Operations — Patient-First Healthcare

Northwestern Medicine Palos Park, IL

Northwestern Medicine is seeking a Vice President of Operations to lead day-to-day hospital operations, align with the Patients First strategy, and ensure high-quality patient care across NM Palos. The role requires seasoned executive leadership, a strong business mindset, and a track record of driving performance in complex health systems.The successful candidate will partner with senior leaders to craft annual operating budgets, set organizational goals, and foster staff development.#J-18808-Ljbffr

Client Operations Associate

JMG Financial Group Palos Park, IL

JMG Financial Group, Ltd. is one of the largest independently owned fee-based wealth management firms in the Chicago area. JMG provides wealth management services to corporate executives and high net worth individuals.Investment Newsrecently announced JMG as Best Places to Work for Financial Advisors for 2021-2025.We are seeking a detail?orientedClient Operations Associateto support the accurate, timely, and compliant processing of client money and asset movements. This role plays a critical part in safeguarding client assets by ensuring all cash and asset transfers are properly authorized, documented, and executed in accordance with firm policies, custodian guidelines, and regulatory requirements. This position reports to the Operation Director and works closely with the Advisor Teams.The duties of this role would include, but are not limited to, the following:Process incoming and outgoing client money and asset movements, including:- Domestic and international wire transfers- ACH, EFT, and internal account transfers- Cash journals and money market transactions- Asset transfers between custodians- Capital calls and MoneyLinks- Check requests, deposits, and disbursementsVerify and confirm transfer instructions supplied by advisor teamsEnsure all transactions are fully authorized, documented, and compliant before executionTrack transfers through completion and confirm successful settlementMonitor custodian alerts and address pending or rejected transactionsResearch and resolve transaction issues, delays, or errors in collaboration with custodians and internal teamsProvide clear and timely status updates regarding transfer activity and cash availabilityMaintain accurate records and documentation within internal systemsServe as a subject?matter resource on cash movement procedures and requirementsAssist with audits, compliance testing, and internal reviews related to asset movementPartner with Compliance and Management to escalate discrepancies, suspicious activity, or incomplete requestsPrepare and process electronic and digital authorizationsSupport additional operational and administrative projects as neededAny experience and basic knowledge with wire processing or cash operations in financial services, banking, or brokerage required. A successful Client Operations Associate will need the skills to work effectively in teams as well as independently.This is a great opportunity for someone looking to join a reputable wealth management firm on a long-term basis. The Client Operations Associate is a non-exempt - non?client?facing, position and may be eligible for a hybrid schedule after the initial training period.Education:Minimum of High School diploma requiredCompensation:Non-Exempt position, eligible for overtime, bonuses and full benefits including health, dental, vision, life, long-term disability and 401(k).Your resume and cover letter referring to this posting are required to be considered.JMG is an equal opportunity employer.PI3ff8f2622d35-26289-41067235

Director of Eligibility Operations

Southern Scripts Palos Park, IL

Director of Eligibility OperationsAbout LivinitiLiviniti is a 100% pass-through, transparent pharmacy benefit manager built on genuine alignment with the clients and members we serve. We do not retain rebates or practice spread pricing. Our model is designed so that our success is directly tied to our clients' outcomes. We are growing and investing in the people and infrastructure that will take us there.The OpportunityWe are looking for a Director of Eligibility Operations to own our eligibility function end to end. This is a senior leadership role responsible for product roadmap, platform integrity, operational performance, and cross-functional coordination across technology, adjudication, implementation, and client teams. You will be joining during an active period of platform development and migration, and will be expected to contribute to operational readiness and stability from day one.What You Will OwnThe Director of Eligibility Operations is required to perform the following duties and professionally undertake the following responsibilities:Product and RoadmapOwn the eligibility product roadmap, annual planning, and enhancement prioritization.Translate client and operational requirements into development-ready specifications.Own benefit-level configuration oversight and vendor integration strategy.Identify automation and AI-assisted workflow opportunities within the eligibility function.Platform and MigrationOwn the eligibility function's contribution to platform migration initiatives, including testing sign-off, migration validation, and post-go-live stability.Track and submit enhancement requests with documented business impact, following through from submission to delivery.Represent eligibility in platform governance and change control processes.Operations and PerformanceOwn error trend reporting, SLA tracking, and root cause analysis for recurring defects.Serve as the senior escalation authority for eligibility issues beyond the Manager and Analyst layers.Own Tier 2 support accountability; support Tier 3 resolution in coordination with the technology team.Keep the team's work visible to leadership through dashboards, reporting, or equivalent tools.Leadership and Cross-Functional ImpactProvide strategic oversight to the EDI/Eligibility Manager and maintain ultimate accountability for team performance and quality.Partner with Client Experience, Implementation, Adjudication, and QA teams on eligibility-related escalations and initiatives.Represent the eligibility function in client conversations and cross-functional leadership discussionsWhat We Are Looking ForRequired10 or more years in healthcare eligibility, EDI operations, or PBM/health plan benefit administration.Expert knowledge of X12 834 and 270/271 transaction sets with hands-on troubleshooting experience.Working SQL proficiency and familiarity with Snowflake or comparable cloud data platforms.Demonstrated experience owning or leading an eligibility or EDI function at a senior level.Experience managing operational continuity through active platform migrations or system transitions.Proven ability to lead through influence and own a product roadmap.Strong communicator across technical and non-technical stakeholders, including clients and executivesPreferredTransparent or pass-through PBM experience.Familiarity with claims adjudication and eligibility management platforms.Background in product ownership, business systems analysis, or eligibility program management.Experience with Jira, Zendesk, Azure DevOps, or similar ticketing and workflow tools.URAC or NCQA operational compliance experienceWhat We Have to OfferOur benefits package is deigned to keep our employees happy and healthy - physically, mentally and financially.Medical, Dental Vision insuranceDisability and Life insuranceEmployee Assistance ProgramRemote work optionsAnnual Reviews and Development PlansRetirement Plan with company match immediately 100% vested.Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liviniti, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Liviniti, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/VPI0d701ecede13-26289-41052418

Assistant Store Manager

Jiffy Lube Palos Park, IL

Description:Job Title:Assistant Store ManagerEmployment Type:Full-Time / Part-Time (Non-Exempt)The Opportunity:Our Jiffy Lube Assistant Store Managers play a critical role in driving daily operations, developing team members, and delivering an exceptional guest experience. This is a hands-on leadership role where youll work alongside your team, support store performance, and help build a strong, accountable, and high-performing culture. If you are a motivated leader who enjoys coaching others, driving results, and growing your career this is the opportunity for you.What Youll Do:Support daily store operations including sales, service, and overall performanceLead by example by delivering exceptional customer service and driving salesCoach, train, and develop team members to improve performance and engagementAssist with scheduling, staffing, and labor managementHelp manage inventory, cash controls, and operational processesResolve customer concerns and ensure a positive guest experienceMaintain a clean, safe, and organized facilityStep in to manage the store in the absence of the Store ManagerWhat Were Looking For:Previous leadership or supervisory experience preferredStrong customer service and sales mindsetAbility to coach and develop team membersStrong communication and problem-solving skillsAbility to multitask in a fast-paced environmentBasic computer and operational system skillsAbility to work flexible schedules, including weekends as neededWork Environment & Physical Requirements:Ability to stand for extended periods of timeWork in a service shop environment with exposure to noise, fumes, and varying temperaturesAbility to lift up to 50 poundsFrequent movement including bending, lifting, and working with tools and equipmentWhy Join our Company?Competitive weekly payBonus and incentive opportunitiesMedical, dental, and vision insurance401(k) with company matchPaid time off starting Day 1Employee discountsIndustry-leading training programsClear career advancement opportunitiesTeam-oriented, supportive work environmentEqual Opportunity EmployerWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.Requirements:PI4127fb3e14a2-26289-40837018

Registered Nurse Weekend-Operating Room Full-time PM/Nights Shift

Northwestern Medicine palos park, il

Description At this time, Palos Hospital is not considering external ADN candidates for our RN openings. We appreciate your interest in Northwestern Medicine and encourage you to apply to other opportunities at Internal employee ADN candidates are still encouraged to apply. This weekend position is full-time, .9 FTE, 72 hours per pay period with no call. Hours are 7:00 p.m. - 7:30 a.m., Friday - Sunday. Ortho experience is preferred. The Registered Nurse Weekend reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The registered professional nurse assumes accountability and responsibility for the individualized, age-specific care of a patient along the continuum from admission to discharge. She/He gives direct care to assigned patients and assists with other patient care when necessary. The registered professional nurse’s decisions and actions on behalf of the patient/family are determined in an ethical manner. She/He collects and analyzes the assessment data in determining nursing diagnoses, collaborates with the patient/family and other health care team members, develops a plan of care to attain realistic outcomes, provides education founded on evidence-based practice, and systematically evaluates the quality and effectiveness of nursing practice. Responsibilities Assess and record patient status and identifies patient care needs upon admission/point of care entry. Organizes the assessment health data so that it is accurate, complete and accessible. Identifies problems that need immediate attention. Validates diagnoses with patient/family and other health care team members. Documents diagnoses in a manner that facilitates the determination of expected outcomes and plan of care. Initiates Problem List at the time of admission and updates as needed. Incorporates principles of age-specific care into the patient’s plan of care. Documents that the patient’s individualized plan of care has been discussed with and agreed upon by the patient/family. Begins plans for discharge at time of admission; consults with patient/family and health care team members regarding discharge plan. Identifies patient teaching needs on admission and throughout hospital stay. Arranges conferences with patient and/or family and other members of health team when indicated to plan care. Prioritizes and organizes nursing interventions that are evidence based and reflective of established standards of care. Provides individualized, mutually agreeable, patient and family education that is founded on evidence-based practice and research guidelines. Documents all assessments, interventions and patient responses. Reviews consistently the patient’s health data to keep the Plan of Care updated. Assures that revisions to the plan of care are systematic and ongoing and are driven by measurable realistic goals. Documents the patient’s progression toward identified outcomes. Identifies unmet outcomes and provides direction for continuity of care. Reassesses nursing actions for effectiveness in achieving desired outcomes. Communicates with patient/family and health care team members re: patient care and nursing’s role in the provision of care. Collaborates with patient/family and healthcare team members re: the patient’s progress/plan of care. Presents relevant patient information at multidisciplinary meetings/conferences for feedback from peers. Makes appropriate referrals as needed for continuity of care. Qualifications Required Bachelor of Science in Nursing (BSN) Current State of Illinois Registered Professional Nurse American Heart Association Basic Life Support (BLS) Strong interpersonal skills Ability to collaborate with others Strong analytic abilities Associate Degree Nursing (ADN) acceptable with commitment to obtain a BSN from an accredited program within three years of first day of employment in clinical nurse role. Additional Requirements for the Emergency Room: ACLS, PALS/ENPC & TNCC within one year of hire Additional Requirements for the Pediatric Emergency Room: Pediatric Advanced Life Support TNCC within one year of hire Additional Requirements for Non-Invasive Cardiology: ACLS Preferred: Experience in specific clinical area Additional Preferences for the Emergency Room and the Pediatric Emergency Room: Trauma Nurse Specialist (TNS), Emergency Communications Registered Nurse Certified, Pediatric Nurse Certified, Emergency Nurse Preferred Experience in specific clinical area. Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position) Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. #J-18808-Ljbffr

Surgical Tech-Operating Room Flex/Registry Day shift

Northwestern Medicine Palos Park, IL

DescriptionOrtho experience preferred.The Surgical Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.Under the supervision of the Registered Nurse, the Surgical Technician is responsible for her/his assigned procedures. As a member of the surgical team she/he provides the surgeon with the proper instrumentation and equipment and works to maintain a safe environment for each patient and a readiness for emergency situations, taking into consideration the special needs and behaviors of the specific age of the unit population.RESPONSIBILITIESAssesses and identifies equipment and supplies for all cases assigned.Identifies potential or real problems that need immediate correction or attention.Reviews daily assignment to maintain supply inventory on specialty carts.Sets up table, instruments and supplies according to procedure and physician's preference cards.Assists in positioning and draping of patient.Anticipates and assists in meeting the needs of the surgeon.Maintains and is responsible for counts of instruments, sponges, needles and miscellaneous items with the R.N.Maintains aseptic technique throughout procedure.Handles equipment properly and removes gross contamination before sending to S.S.P.Assists the registered nurse in circulating duties when not scrubbed.Opens suppliesCounts, when RN is scrub personAssist anesthesia, as neededAssist in specimen collection and labelingRelay messages to team leaderObtain any additional supplies neededAssist RN in moving and positioning of patientMonitors use and maintenance of doctor's specialty instruments.Maintains readiness for emergencies and the need to assist the surgeon, if necessary, until additional help can be obtained.Coordinates use of supplies and equipment for intraoperative care with other staff.Informs OR Charge Nurse\Supply Systems or designee of need for special order supplies.QualificationsRequired :Graduate of a Surgical Technology programBLS - CPRPreferred :Certified as a Surgical TechnicianPrevious experience as a Surgical TechnicianEqual OpportunityNorthwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.Background CheckNorthwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.Artificial Intelligence DisclosureArtificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.BenefitsWe offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.#J-18808-Ljbffr

Lead Care Manager Senior Living

Dignity Home Care Palos Park, IL

Lead CaregiverAt Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.At Sunrise Senior Living, we champion the quality of life for all seniors. As a Lead Caregiver, you serve as the shift leader, ensuring exceptional, consistent resident care while coaching and supporting the caregiving team. What you'll do:Lead shift assignments, manage attendance, and coordinate coverageProvide hands-on ADL support when neededCoach caregivers on quality, hospitality, and documentation standardsReview charting and ensure alignment with Individualized Service Plans (ISP)Monitor resident changes and communicate concerns promptlySupport onboarding and mentor new team membersPromote safety, compliance, and smooth shift transitionsYou are both a working caregiver and a frontline leader modeling professionalism, accountability, and compassionate service.What we're looking for:High School Diploma/GED; age 18+CPR, First Aid, and Medication Administration certificationsStrong communication, delegation, and decision-making skillsExperience in assisted living, memory care, or senior careLead Caregiver Grow Your Career While Leading Compassionate CarePay Range: 16.70 - 20.95Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals at work and in your life.We also offer benefits and other compensation that include:Medical, Dental, Vision, Life, and Disability PlansRetirement Savings PlansEmployee Assistant Program / Discount ProgramPaid time off (PTO), sick time, and holiday paymyFlexPay offered to get paid within hours of a shiftTuition ReimbursementIn addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.Some benefits have eligibility requirementsEqual Opportunity EmployerSunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

Nurse Case Manager - Care Coordination & Discharge Expert

Northwestern Medicine Palos Park, IL

Northwestern Medicine is looking for a dedicated Case Manager in Palos Park, Illinois, to oversee patient care coordination and ensure effective movement through the healthcare system. In this role, you will work synergistically with a multidisciplinary team to expedite care plans and manage patient outcomes effectively.The ideal candidate should have a solid background in acute care nursing, hold a valid Registered Nurse license in Illinois, and possess strong assessment and coordination skills. Join us in our mission to provide compassionate care!#J-18808-Ljbffr

Manager of Operations-Interventional Radiology

Northwestern Medicine Palos Park, IL

DescriptionThe Manager Operations is a leader who reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.The Manager Operations is an operational leader who is responsible for the daily operations of the assigned departments. The Manager Operations is responsible for effective daily clinical service operation and ensuring that requirements for patient satisfaction, employee engagement, quality, service and value are met and sustained. This individual serves as a proactive catalyst for operational change in support of PI/QI initiatives, DMAIC projects, and is directly accountable for creating change in the environment. The Manager Operations is responsible for aspects of personnel management including payroll, hiring, corrective action and performance evaluations including real time feedback. Responsible to create a professional practice environment that focuses on the customer. Will be expected to have schedule flexibility to coach, mentor staff around PI/QI initiatives, quality indicators and other unit initiatives.ResponsibilitiesMentors and coordinates education for all members of the team to provide excellent care to the patient population.Oversees the creation of and holds the team accountable for clinical practice guidelines according to current best evidence.Provides real-time, ongoing and scheduled feedback in a constructive, supportive manner.Collaborates with medical directors, director, staff and members of inter‑departmental multidisciplinary teams to optimize patient care and outcomes for the designated patient population.Participates in the identification, development and implementation of innovative process/quality improvement initiatives to address patient care challenges while maintaining a balance of cost effectiveness and quality of care.Engages in a formal process seeking feedback regarding one's own practice from patients, peers, professional colleagues and others as identified.Serves as teacher/coach/mentor to front‑line staff members performing patient management activities.Disseminates research findings to front‑line staff and participates in research activities in partnership with Northwestern Medicine teams.May provide patient care when necessary.Systematically compares and contrasts clinical findings with normal and abnormal variations in formulating an appropriate differential diagnosis based on the integration of complex assessment data.Identifies expected outcomes which promote cost effectiveness, patient satisfaction and continuity amongst providers, that incorporate scientific evidence and are achievable through the implementation of evidence‑based practice.Provide oversight to designated team members within the established departments.Manages staff relations including hiring, performance management, employee engagement, corrective action and conflict resolution.Performs and oversees scheduling, recruitment, payroll and student/outside department observations.Monitors productivity metrics, regulatory compliance, required education compliance, licensure compliance.Foster staff members professional development and assist in achieving professional goals.Promote culture of safety and hold team accountable for using safety tools and behaviors through ensuring daily safety huddles occur and monthly RTI is completed.Promote teamwork through effective, professional communication.Manage resources efficiently and effectively – supplies and staff measured by I & E reports and productivity metrics, facilitate cross training and hold team accountable for maintaining cross training.Generates annual budget, monitors financial performance in department, accountable for managing expenses to budget and actively participating in financial improvement planning activities.QualificationsRequired :Master’s degree: MHA, MBA or Nursing2 years experience in relevant clinical specialtyBLS certifiedACLS certifiedPreferred :BSN strongly preferred5 years experience in relevant clinical specialtyAdvanced Certification in relevant subject areaEqual OpportunityNorthwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.Background CheckNorthwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.Artificial Intelligence DisclosureArtificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.BenefitsWe offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Please visit our Benefits section to learn more.Sign‑on Bonus EligibilityInternal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.#J-18808-Ljbffr

Clinical Operations Leader: Elevate Patient Care

Northwestern Medicine Palos Park, IL

Northwestern Medicine seeks a Manager of Operations to lead daily clinical services, drive patient satisfaction and staff engagement, and ensure quality and value in designated departments.The role emphasizes coaching, PI/QI initiatives, budgeting, and collaboration with medical directors and multidisciplinary teams to optimize patient outcomes. Strong leadership and change management are essential.#J-18808-Ljbffr

Vice President, Operations-Palos Community Hospital

Northwestern Memorial Healthcare Palos Park, IL

Vice President, Operations-Palos Community HospitalFull-timeSalary Range Minimum : $103.37Salary Range Maximum: $115.39Compensation: USD 215,000 - USD 240,000 - yearlyAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and student loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?The Vice President, Operations reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.This executive will provide leadership and direction for the day-to-day functioning of critical operations. He/she will carry out the mission and the vision of NMHC, and the established values of business conduct with respect to employee relations. The Vice President, Operations assumes responsibility for the effective execution, development and evaluation of the services of his/her areas in accordance with the overall strategy of “Patients First.”The Vice President, Operations will offer direction, supervision and assistance to each of his/her direct reports, as defined by the President, NM Palos. This individual will collaborate with each director to establish annual goals, develop operating, staffing and capital budgets based on the goals, and assess each department’s performance against the goals.The Vice President, Operations will work closely with key internal contacts, including the President, Senior Vice Presidents, other Vice Presidents, department directors and medical staff to ensure a successful on-going function. The individual will develop and maintain working relationships with representatives of public and private agencies, seeking out and joining business and professional associations as appropriate, to promote communication and information exchange.The Vice President, Operations will play a lead role in key institutional initiatives as defined by the President, NM Palos.Responsibilities:Ensures that the corporation meets its long-range strategic plan and annual operating goals, including quality objectives; provides oversight to the annual implementation of the strategic plan to ensure quality priorities are established and accomplishedSupporting management and staff in identifying and troubleshooting patient care questions, concerns, or issuesDevelopment of measurable goals and objectives for the departmentServe as a leader/mentor for all staff, administering timely performance evaluations and fostering a work environment that encourages achievement of professional, technical, and career goalsCollaboration with medical and other professional staff in routine evaluation to identify improvement opportunities in quality, financial effectiveness, and other key performance criteriaHelps all employees make the connection between NM values, their daily work and patient and customer satisfaction. Holds staff accountable for modeling service standards and behaviors.Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development.Thinks and acts in ways that support NM strategy, vision and plans. Identifies opportunities for new business growth and development, expansion of current services, etc.Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services.Measures and monitors budget and business development plans; provides ongoing updates to staff.Achieves or exceeds budget and business growth and profitability targets.Involves staff in planning and decision-making as appropriate. Holds staff accountable for follow-through and results.Facilitates change readiness and agility among staff and teams.As a member of the senior management team, full participation in and awareness of overall hospital issues and prioritiesAssurance of corporate compliance with all applicable laws and regulationsPerformance of other duties as may from time-to-time be assigned by the Senior Vice President/PresidentRequiredMaster’s Degree (i.e., M.B.A., M.H.A., M.P.H. or equivalent business degree) preferred.Ten years’ management experience preferred.The ideal candidate has developed his/her career within a large, complex hospital system environment, ideally with a teaching/academic mission.Senior level management experience outside a hospital/health system may also be considered.Demonstrated success in building and managing a “leading edge,” state-of-the-art department, utilizing innovative programs to improve customer services, product quality, procurement efficiency and cost reductions.Demonstrated success as a “change agent,” possessing the ability to work effectively with all constituents in order to effect change and impact results.All your information will be kept confidential according to EEO guidelines.Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.#J-18808-Ljbffr

Case Manager-Social Services Part Time Days

Northwestern Medicine Palos Park, IL

DescriptionThe Case Manager reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.Under the general supervision of the Director of Case Management, the Nurse Case Manager will assess all patients within their defined geographical scope of service. The Nurse Case Manager will, based on expert assessment, determine case management needs, and intervene as appropriately. The Nurse Case Manager will participate as part of the multi-disciplinary team on all cases with identified needs for care coordination. The Nurse Case Manager will work closely with the multi-disciplinary team to determine appropriateness of care and work to maximize care and services and the efficiency and quality of movement of patients through the care continuum. The Nurse Case Manager participates as a participant or primary care coordinator depending on the complexity of the case and the needs of the patient. In collaboration with the RN staff and charge nurse; the Nurse Case Manager collaborates and coordinates the care needs to facilitate the patient through the care continuum. The RN is viewed as the primary patient care "provider" during the patient's hospital stay. The Nurse Case Manager is the primary care "coordinator" to move the patient through the care continuum. Works to ensure optimal quality and efficiency of patient care and services.ResponsibilitiesThrough active involvement in the patient's care, the Nurse Case Manager expedites the patient’s progression along the continuum of care to effect timely and appropriate care coordination.Assists hospital in meeting budgeted LOS by managing ADOD for assigned patients.Participates in LOS rounds by providing knowledgeable clinical specifics for patient information including discharge plan and barriers.Works closely with the multidisciplinary team to ensure patient flow through capacity management techniques.Trends care delivery related issues and provides information to the health Team.Communicates all regulato1y concerns to the Healthcare Team.Collaborates with the patient, family, designated caregivers, and multidisciplinary team to facilitate prioritization of care along the continuum.Collaborates with staff, physicians, and other clinical providers to manage and direct care to reduce variances from expected outcomes.Intervenes to correct variances to include avoidable days.Meets directly with the patient/family and develops an individualized plan of care in collaboration with the multidisciplinary team. Re-evaluates and revises the plan of care as necessary.Communicates and at times rounds with the physician to establish and support the plan of care, address issues regarding acute care stay and manage resource utilization.Assists physicians, care providers, patients and family in understanding payer plans and benefits as required.Proactively initiates and facilitates consultations from appropriate disciplines/departments as required to expedite care, monitor length of stay and facilitate a timely safe discharge.Collaborates with Utilization Review regarding insurance concerns and verification of acute and post-acute benefits, manage concurrent denials, and manage patient status changes including observation and code 44.Monitors readmission issues and escalates to the Healthcare Team.Assures compliance with governmental regulations including Medicare three-day inpatient stay for skilled nursing facility, Important Message from Medicare, observation status and code 44.Participate in the assurance of core measure compliance and best practice principles in the care management of patients.Assesses and monitors customer satisfaction and responds promptly to voided and identified concerns regarding care coordination. Escalates issues to other departments as appropriate.Assures compliance with the Department of Public Health, The Joint Commission, CMS, and other regulatory agencies.Collaborates with the team in development of the patient's plan of care and educational needs.Guides the multidisciplinary team members in the patient's progression through the care continuum.Participates in data collection and data analysis regarding patient thru put.Assists with implementation of protocols, clinical guidelines, and patient's plan of care.Assists patients and families in understanding medical recommendations and the discharge plan.Collaborates with social service and nursing staff in discussing the availability of community resources.Partners with physicians to develop and implement the post-acute plan of care.In collaboration with the multi-disciplinary team and, if applicable, post discharge services; coordinates or serves as a resource in the discharge process and ensures that the patient and family understand the discharge plan.Documents assessments, actions and patient outcomes as indicated by department work processes.Participates in patient education and documentation of that education specifically related to governmental regulations.In the event of a Medicare Appeal by a patient, Case Management would reassess the patient, determine any opportunities for care or education, and work with the Multidisciplinary Team to reevaluate the plan of care.Performs patient assessments through the systematic collection and review of patient- specific data and communicates assessments appropriately.Assesses patient/family learning needs, plans, and provides education and evaluates the effectiveness of teaching in achieving desired outcomes.Identifies and responds appropriately to ethical issues in patient care; provides nursing care and intervention in a non-judgmental manner that respects patient diversity and acknowledges patient rights.QualificationsRequiredGraduate of an accredited school of professional nursingThree or more years of experience in acute care nursing, including inpatient and outpatientLicensed to practice as a Registered Nurse in the state of IllinoisPreferredBachelor of Science in NursingCase Management, Utilization Management, Discharge Planning, or related experienceEqual OpportunityNorthwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.Background CheckNorthwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.Artificial Intelligence DisclosureArtificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.BenefitsWe offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.Sign-on Bonus Eligibility (if sign-on bonus offered for position)Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending on the job family.#J-18808-Ljbffr