Customer Service Representative (Remote) jobs in Waterville

Customer Service Representative (Flexible Hours + Immediate Hire)

Dollar Tree Family Dollar - Dollar Tree, Inc. Waterville, CO

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactio Customer Service, Associate, Service, Retail, Customer

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Client Services Representative

National Veterinary Associates Waterville, NY

Waterville Veterinary Clinic is a busy veterinary practice located in Waterville, New York. Our Client Care Representative position is an excellent opportunity to utilize your customer service skills in a fast-paced, energetic setting. FT and PT oppo Client Service, Representative, Customer Service, Retail, Client

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Fiber Sales Representative

GoNetspeed Waterville, ME

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.GONETSPEED is looking for an Outside Sales Representative to join our team.$5,000 Signing-Performance Bonus for achieving targets in first 120 days!Base Salary: $35,000 plus uncapped commissionTotal Target Compensation: $70,000 - $125,000The Outside Sales Representative role is perfect for an individual looking to jump-start their sales career. This role offers paid training, a base salary plus an uncapped, very lucrative commission structure. This is a great opportunity to learn and be trained in sales while earning a great annual income. This position is knocking door-to-door in residential community and contacting new customers daily (50 + knocks) as our fiber optics service expands into new areas.Job Description:Responsible for the sale of GONETSPEED products and services including Fiber Internet, Home Phone and DTV Streaming to residential customers utilizing knowledge and sale process to meet and exceed the monthly goal by working effectively and efficiently in assigned turf area.Core Responsibilities:• The Outside Sales Representative will be responsible for engaging and acquiring new residential customers and closing sales opportunities through door-to-door sales.• The Outside Sales Representative will identify and target potential customers within designated towns/cities. The outside Sales Representative will communicate and develop rapport with customers to understand their needs and preferences.• The Outside Sales Representative will continuously maintain a detailed knowledge of features, benefits, product differences, pricing, and campaigns in comparison with competition.• The Outside Sales Representative will evaluate individual customers' existing and potential product needs and make recommendations.• Maintain sales production to meet or exceed individual quotas.• Represent the company at community events in targeted markets. Requirements:• Excellent communication and interpersonal skills with the ability to build and maintain customer relationships.• Must be able to work outside in any weather environment.• Must be available to work between the hours of 10AM-7PM, equaling 40 hours per week.• Results-driven, self-motivated, and able to work independently and excellent attendance a must.• Valid Driver’s license and personal vehicle a must. Local travel to prospecting locations in your own vehicle. (Mileage Allowance is provided)Knowledge, Skills, and Abilities:• Familiarity with the telecommunications or broadband industry and competitive landscape is a plus.• Strong oral and written communication skills.• Be enthusiastic learners of all our products and services.• Ability to always represent oneself and company in a professional and ethical manner.• Strong in-person communication skills for face-to-face cold selling.• Ability to organize and prioritize multiple work assignments and manage projects effectively.• Ability to make sound decisions using information at hand.• Bi-lingual in Spanish or Portuguese is a plus but not required.Physical Requirements:• Must be able to read computer screens and various reports. (75-100%)• Must be able to hear well enough to communicate with employees andbusiness contacts. (75-100%)• Must be able to write, type, and use phone system. (75-100%)• Frequent standing, walking, and stair climbing required. (75-100%)• Occasional stooping and kneeling required. (25-49%)• Occasional lifting, pulling, and pushing required. (25-49%)GoNetspeed BenefitsTotal Target Compensation: $70,000 - $125,000• Advancement opportunities• Discounted Services (Within Footprint)• PTO/Vacation/8 Holidays• 401(k) matching• Medical insurance• Dental insurance• Vision Insurance• Employee assistance program• Referral programBase Salary: $35,000 plus uncapped commissionTotal Target Compensation: $70,000 — $125,000GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Dynamic Environment

Customer Service Representative

Kennebec Federal Savings Waterville, ME

DescriptionPOSITION SUMMARYThis position is responsible for accurately and courteously meeting new and existing customer account needs; performing all new account opening and account maintenance; maintaining and processing teller transactions; actively supporting and cross‑selling Bank products/services; and maintaining accurate cash and transaction records.KEY RESPONSIBILITIESCustomer account services: Provide account services to Bank customers. Open new checking, savings, certificate of deposit, IRA CDs and IRA savings accounts, HSA checking and savings accounts, safe deposit boxes, notarizing documents, and any other new account service take applications for ATM/debit cards, issue debit cards, order customer checks, follow up on new account openings, all following established Bank policies and procedures. Perform general account maintenance as necessary. Assist customers with certificate of deposit maturities (renewals, reinvestments, redemptions, etc.). Comply with all Bank and branch policies and procedures concerning customer accounts. Respond to customer inquiries and resolve customer account problems; refer to Branch Manager as needed for more complex business account openings. Act as liaison between customer and other Bank departments as necessary to address account issues.Comply with all applicable Federal and State banking regulations and all Bank and branch operating and security policies and procedures.Meet or exceed established objectives and standards for customer service representative performance.Customer transactions: Provide prompt, courteous and efficient service to branch customers as needed. Process customer teller or account transactions as needed. Accurately settle own cash drawer and processed work in adherence to Brank performance standards and established procedures. Maintain daily work in good order. Respond to customer inquiries; refer to appropriate branch or other Bank personnel as appropriate. Refer complex issues or problems to the Head Teller or Branch Manager.Support Bank products/services: Maintain knowledge of current KSB products and services. Actively utilize as many Bank products and services as possible in order to fully understand their features and benefits and to be able to communicate effectively with customers and prospective customers.Talk to customers and listen for “cues and clues” to determine needs; respond to customer inquiries and evaluate their needs; encourage the use of and explain Bank products/services to customers to meet their needs; establish accounts with new and existing customers through cross-selling efforts; make referrals to other Bank business lines as appropriate.Participate in the Bank’s cross-selling programs and accurately maintain all required sales records.Branch operations: Open and close the branch in accordance with established procedures and in conjunction with rotation schedule. Accurately record paperwork relating to new accounts, etc. in adherence to Bank performance standards. Maintain daily work in good order.Branch back-up: Perform other branch functions as assigned to meet customer or operational needs, including working at other branches.Community/public relations: Actively participate in community organizations and events. Represent the Bank in the community.Other duties: Demonstrate reliable attendance and punctuality. Work at other Bank branches as needed for customer service, operational, or training purposes. Attend and participate in Bank meetings. Attend internal and external training to improve skills and knowledge relevant to the customer service representative position.Understand and fully comply with Kennebec Savings Bank’s Core Values.Perform other duties as required.POSITIONS REPORTING TO THIS POSITIONNoneRequirementsEDUCATION/EXPERIENCE REQUIREDBachelor’s degree or equivalent work experience.1 to 3 years’ branch banking experience as a teller/head teller and customer service representative OR other customer service experience.Computer literate, with specific experience in word processing and spreadsheet applications.OTHER REQUIREMENTSMust be able to lift cash boxes and cash bags of approximately 20 pounds.Must be able to distinguish between various denominations of coin and currency.Must be able to operate vault combinations.Must be able to read and work with computer print‑out reports.Must be able to stand or sit for extended periods of time while waiting on customers.Must be able to spend extended periods of time operating a computer keyboard and working at a computer monitor.Must be able use the telephone to converse with customers for extended periods of time; must be able to communicate clearly by telephone; must have good listening ability and skills.Must be able to prioritize and organize work flow; must have good attention to detail; must be able to handle multiple jobs.Must have the ability to think through a problem, following proper steps in finding resolution.Must have a high degree of ethics and maintain confidentiality of customers and accounts.Must be friendly, courteous and sensitive to the needs of customers and coworkers.#J-18808-Ljbffr

Work Life Balance

Customer Service Representative

Kennebec Savings Bank Waterville, ME

Customer Service RepresentativeJoin Kennebec Savings Bank as a Customer Service Representative. This role focuses on accurate customer account services, teller transactions, and cross‑selling bank products.Position SummaryThis position is responsible for accurately and courteously meeting new and existing customer account needs; performing all new account opening and account maintenance; maintaining and processing teller transactions; supporting and cross‑selling bank products/services; and maintaining accurate cash and transaction records.Key ResponsibilitiesProvide account services to bank customers, open new checking, savings, certificates of deposit, IRA, HSA accounts, safe deposit boxes, notarize documents, and handle ATM/debit card services.Perform general account maintenance and handle certificate of deposit maturities.Comply with all bank and branch policies and procedures concerning customer accounts.Process customer teller transactions, settle cash drawer, and maintain daily work in order.Maintain knowledge of current KSB products and services, and actively cross‑sell them.Open and close the branch in accordance with procedures, record paperwork, and maintain daily work in order.Provide branch backup and perform other branch functions as assigned.Participate in community organizations and events, representing the bank.Attend meetings, trainings, and improve relevant skills.QualificationsEducation/Experience RequiredBachelor’s degree or equivalent work experience.1 to 3 years of branch banking experience as a teller/head teller and customer service representative or other customer service experience.Computer literate, with experience in word processing and spreadsheet applications.Other RequirementsAble to lift cash boxes and cash bags of approximately 20 pounds.Distinguish between various denominations of coin and currency.Operate vault combinations, read computer print‑out reports, stand or sit for extended periods, and work at a computer keyboard/monitor for extended periods.Use telephone for extended periods, communicate clearly, have good listening skills.Prioritize and organize workflow, pay strong attention to detail, handle multiple jobs.Think through problems and find resolution following proper steps.Maintain high ethics, confidentiality of customers and accounts.Friendly, courteous, and sensitive to customers and coworkers.Other DetailsSeniority level: Entry levelEmployment type: Full‑timeJob function: OtherIndustry: Banking#J-18808-Ljbffr

Customer Service Representative

Quipt Home Medical, Corp Waterville, ME

Overview Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position: Customer Service RepresentativePosition Reports To Branch Manager/CSR DirectorPosition SummaryAs a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.Let’s start with what’s important to you. The Benefits.....Medical Insurance- multiple plans to choose fromDental & Vision InsuranceShort Term Disability & Long Term Disability OptionsLife InsuranceGenerous PTO planPaid Holidays401K401K matchCompetitive PayResponsibilities Essential Responsibilities:Have a comprehensive understanding of the following:All products we carryCompanywide Policies, Procedures, Standards, Specifications, Guidelines and Training ProgramsBasic Brightree FunctionsProper Intake ProceduresInsurance Verification and EligibilityCMN Requirements and Prior AuthorizationsDocumentation Requirements of the EquipmentPatient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)Difference Between Verbal, Written and WOPD ordersComplaint Resolution ProceduresAnswers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.All patient files and information are maintained and current at all times.Participates in company training programsDemonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.Timely filing of all necessary paperwork into patient charts.Assist in working various computer reports for quality assurance.Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.Strict adherence to all company policies and procedures.Performs schedules hours, staggered shifts in accordance to the needs of the company.Perform all above duties in other company locations when required.May perform other duties not specifically listed in this position description as assigned by supervisor.Continually strive to develop your knowledge and skills in all areas of your job.Qualifications Position QualificationsHigh School Diploma or equivalentPrevious experience in a Clerical or Customer Service environmentKnowledge of Microsoft Office (Word, Excel) etc.Proficient general office skills (typing, computer, fax, filing, multiple phone line)Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferredContinuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position.FLSA Status Non-ExemptLicenses, etc. None#J-18808-Ljbffr

Customer Service Representative

Quipt Home Medical Waterville, MN

Overview Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position: Customer Service RepresentativePosition Reports To: Branch Manager/CSR DirectorPosition Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.Benefits Medical Insurance- multiple plans to choose fromDental & Vision InsuranceShort Term Disability & Long Term Disability OptionsLife InsuranceGenerous PTO planPaid Holidays401K401K matchCompetitive PayEssential Responsibilities Have a comprehensive understanding of the following: All products we carry; Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs; Basic Brightree Functions; Proper Intake Procedures; Insurance Verification and Eligibility; CMN Requirements and Prior Authorizations; Documentation Requirements of the Equipment; Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade); Difference Between Verbal, Written and WOPD orders; Complaint Resolution ProceduresAnswers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.Greets all visitors arriving and directs them to the appropriate personnel.Distributes mail daily and monitors the fax machine for incoming transmissions; distributes correspondence to appropriate personnel or mailbox depending on priority.Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.All patient files and information are maintained and current at all times.Participates in company training programsDemonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.Timely filing of all necessary paperwork into patient charts.Assist in working various computer reports for quality assurance.Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.Strict adherence to all company policies and procedures.Performs schedules hours, staggered shifts in accordance to the needs of the company.Perform all above duties in other company locations when required.May perform other duties not specifically listed in this position description as assigned by supervisor.Continually strive to develop your knowledge and skills in all areas of your job.Requirements Position Qualifications High School Diploma or equivalentPrevious experience in a Clerical or Customer Service environmentKnowledge of Microsoft Office (Word, Excel) etc.Proficient general office skills (typing, computer, fax, filing, multiple phone line)Neat personal appearance with pleasing manner and interpersonal skillsStrong communication skills with capacity to make independent decisionsMedicare/Medicaid and insurance billing, bookkeeping or medical office experience preferredContinuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position.FLSA Status Non-ExemptLicenses, etc. NoneSeniority level Entry levelEmployment type Full-timeJob function OtherIndustries: Hospitals and Health CareGet notified about new Customer Service Representative jobs in Waterville, MN.#J-18808-Ljbffr

Customer Service Representative

VIVE Collision Waterville, ME

VIVE Collision is Growing and We Want to Invest in You! We are disrupting collision repair through People, Process and Passion.The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone. Keeping our customers informed throughout their repair is of the utmost importance. Additionally responsible for light accounts receivable, administrative duties, and assisting with the shop’s day-to-day operations.Job Requirements Welcome visitors by greeting themAnswer questions and refer customers to the appropriate personSchedule customer appointmentsDetermine customer needs in a calm and professional mannerInput customer information into computer software efficiently and accuratelyAnswer incoming phone calls in a timely and polite manner, clearly determine the purpose of the call, and answer/forward all the customers’ questions and/or concernsOutbound calls to update customers about repairs status and call insurance companies to follow up on the status and paymentsConsistently check, sort, and forward e-mailsMaintain a safe and clean reception areaCreate and manage both digital and hard copy filing systems for all insurance partners.Perform other clerical work such as filing, photocopying, transcribing, and faxing.Accounting duties include accounts receivables, entering customer paymentsManage inventory of office supplies and reorder when necessaryProvide administrative support to the collision consultants and accountantSkills and Qualifications Must be at least 18 years of ageAbility to perform in a fast-paced, sometimes stressful, and high-volume environmentProficiency in Microsoft Office SuiteProfessional attitude and appearanceTrustworthy, high degree of integrityExcellent written and verbal communication skillsAbility to be resourceful and proactive when issues ariseAbility to remain calm under pressureExcellent organizational skillsMultitasking and time-management skills, with the ability to prioritize tasks#J-18808-Ljbffr

Customer Service Representative

XPO Logistics, Inc. Waterville, ME

What you’ll need to succeed as a Customer Service Representative at XPO2 years of customer service experienceStrong computer, typing and 10-key skillsExperience with Microsoft OfficeAvailable to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualificationsExcellent verbal and written communication skillsAbout the Customer Service Representative jobPay, benefits and more:Pay starts at $21.46Full health insurance benefits on day oneLife and disability insuranceEarn up to 13 days PTO your first year9 paid company holidays401(k) option with company matchEducation assistanceWhat you’ll do on a typical day:Bill shipments according to applicable tariffs and pricing agreementsRecognize and resolve documentation errorsAssist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questionsPerform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billingProcess over, short and damaged freight and related documentation for customer resolutionCustomer Service Representatives are required to:Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slipperyAbout XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.Review XPO's candidate privacy statement here.Nearest Major Market: WatervilleNearest Secondary Market: Augusta MaineJob Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative#J-18808-Ljbffr

Customer Service Representative

Buell Fuels Waterville, WI

Customer Service Representative - Afton OfficeJoin a growing, family‑owned fuel company with strong values and a great team culture! Buell Fuel | Center State Propane is a fast‑growing, family‑owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers.Base Pay Range$17.00/hr – $20.00/hrWhat You’ll DoProvide friendly, professional customer support in person, by phone, and by email.Process orders, payments, and account updates accurately.Handle customer inquiries and resolve issues quickly.Build and maintain positive customer relationships.Assist with accounts receivable and billing tasks.Monitor delivery schedules and follow up on late orders.Support team members and contribute to a positive office environment.What We’re Looking ForHigh school diploma or GED (required).1+ year of customer service experience (preferred).Experience in the fuel delivery, propane, or heating industry a plus.Strong computer and communication skills.Organized, detail‑oriented, and able to multitask.Self‑motivated with a sense of urgency and teamwork.Job DetailsSchedule: Monday‑Friday, Day Shift (occasional Saturdays 8:00 AM‑12:00 PM)Pay: $17.00 – $20.00 per hour (based on experience)Location: In person – Afton, NYBenefitsHealth insuranceCompany retirement planPaid time offAnnual performance reviewsOpportunities for growth and advancementSeniority LevelEntry levelEmployment TypeFull‑timeJob FunctionOtherIndustriesOil and Gas#J-18808-Ljbffr

Best Match

Customer Service Representative - Float

Kennebec Savings Bank Waterville, ME

Join to apply for the Customer Service Representative - Float role at Kennebec Savings Bank.Position SummaryThis position is responsible for accurately and courteously meeting new and existing customer account needs; performing all new account opening, closing and maintenance; maintaining and processing teller transactions; actively supporting and cross‑selling Bank products/services; maintaining accurate cash and transaction records; and supporting other branches as needed based on staffing.Key ResponsibilitiesCustomer account services : Provide account services to Bank customers. Open new checking, savings, certificate of deposit, IRA CDs and IRA savings accounts, HSA checking and savings accounts, safe deposit boxes, notarizing documents, and any other new account service take applications for ATM/debit cards, issue debit cards, order customer checks, follow up on new account openings, all following established Bank policies and procedures. Perform general account maintenance as necessary. Assist customers with certificate of deposit maturities (renewals, reinvestments, redemptions, etc.). Comply with all Bank and branch policies and procedures concerning customer accounts. Respond to customer inquiries and resolve customer account problems; refer to Branch Manager as needed for more complex business account openings. Act as liaison between customer and other Bank departments as necessary to address account issues.Comply with all applicable Federal and State banking regulations and all Bank and branch operating and security policies and procedures.Meet or exceed established objectives and standards for customer service representative performance.Customer transactions : Provide prompt, courteous and efficient service to branch customers as needed. Process customer teller or account transactions as needed. Accurately settle own cash drawer and processed work in adherence to Bank performance standards and established procedures. Maintain daily work in good order. Respond to customer inquiries; refer to appropriate branch or other Bank personnel as appropriate. Refer complex issues or problems to the Branch Manager.Support Bank products/services : Maintain knowledge of current KSB products and services. Actively utilize as many Bank products and services as possible in order to fully understand their features and benefits and to be able to communicate effectively with customers and prospective customers.Talk to customers and listen for “cues and clues” to determine needs; respond to customer inquiries and evaluate their needs; encourage the use of and explain Bank products/services to customers to meet their needs; establish accounts with new and existing customers through cross‑selling efforts; make referrals to other Bank business lines as appropriate.Participate in the Bank’s cross‑selling programs and accurately maintain all required sales records.Branch operations : Open and close the branch in accordance with established procedures and in conjunction with rotation schedule. Accurately record paperwork relating to new accounts, etc. in adherence to Bank performance standards. Maintain daily work in good order.Branch back‑up : Perform other branch functions as assigned to meet customer or operational needs, including working at other branches.Community/public relations : Actively participate in community organizations and events. Represent the Bank in the community.Other duties : Demonstrate reliable attendance and punctuality. Work at other Bank branches as needed for customer service, operational, or training purposes. Attend and participate in Bank meetings. Attend internal and external training to improve skills and knowledge relevant to the customer service representative position.Understand and fully comply with Kennebec Savings Bank’s Core Values .Perform Other Duties As Required.Positions Reporting To This PositionNoneEducation/Experience RequiredBachelor’s degree or equivalent work experience.1 to 3 years’ branch banking experience as a teller/head teller and customer service representative OR other customer service experience.Computer literate, with specific experience in word processing and spreadsheet applications.Other RequirementsMust have a reliable vehicle to attend trainings, meetings, and daily schedule.Must be able to lift cash boxes and cash bags of approximately 20 pounds.Must be able to distinguish between various denominations of coin and currency.Must be able to operate vault combinations.Must be able to read and work with computer print‑out reports.Must be able to stand or sit for extended periods of time while waiting on customers.Must be able to spend extended periods of time operating a computer keyboard and working at a computer monitor.Must be able to use the telephone to converse with customers for extended periods of time; must be able to communicate clearly by telephone; must have good listening ability and skills.Must be able to prioritize and organize work flow; must have good attention to detail; must be able to handle multiple jobs.Must have the ability to think through a problem, following proper steps in finding resolution.Must have a high degree of ethics and maintain confidentiality of customers and accounts.Must be friendly, courteous and sensitive to the needs of customers and coworkers.Seniority LevelEntry levelEmployment TypeFull-timeJob FunctionOtherIndustriesBanking#J-18808-Ljbffr

Inside Sales Representative

The Shyft Group, Inc. Waterville, ME

SUMMARYThe inside sales position is responsible for completing quotations, sales, customer returns, and provides sales support to outside sales people. This position also works to maintain customer contact, assist in miscellaneous projects, retain and strengthen customer relationships.JOB RESPONSIBILITIESRespond promptly, accurately, and professionally to all customer inquiries.Determine vehicle specifications for orders.Track customer requests, calculate and provide quotes, orders and altered options, provide follow-up and drive closure.Expedite and follow up on customer orders and resolve customer issues.Maintain relationship with outside sales staff and support and assist in orders.Process and maintain sales orders and change orders.Perform related sales support activities as assigned.Order parts using online parts manuals, engineering prints, and photographs.Coordinate with buyer for special part purchases.Ensure first-pass phone percentage of 92% or better.Provide support and guidance to shipping department personnel.Locate appropriate service center and coordinate repair of truck.Communicate issue to Technical Engineering support for solution.Ensure proper handling of all warrant issues.QUALIFICATIONSHS Diploma or GED required (Bachelor’s or Associate degree preferred)EDUCATION AND OTHER REQUIREMENTSDegree TypeRequired/PreferredArea of StudyHS Diploma or GEDRequiredBachelor’s DegreePreferredAssociates or Technical DegreePreferredCertificates / CertificationsRequired/PreferredFunctional Experience3-5 YearsDescribe Experience RequiredManagement ExperienceN/AApproximate Number of ReportsADDITIONAL REQUIREMENTSProven ability to plan and handle multiple accounts and projects and meet deadlinesHigh level of problem solving and decision-making capabilitiesVersatile, flexible, and a willingness to work with changing prioritiesStrong attention to detail, organized and analytical skillsTeam playerStrong communication skills, verbal and writtenLeadership attributes and interpersonal skills#J-18808-Ljbffr

Client Services Representative

National Veterinary Associates Waterville, WI

OverviewWaterville Veterinary Clinic is a busy veterinary practice located in Waterville, New York. Our Client Care Representative position is an excellent opportunity to utilize your customer service skills in a fast‑paced, energetic setting.Job Type & PayFull‑time and part‑time opportunities. Starting pay $16.00‑$17.00 per hour. Weekend availability required.ResponsibilitiesServe as the primary point of contact for client care.Greet and support clients through scheduling appointments, answering phone calls, and educating clients on the various services that we provide.Collaborate with cross‑functional teams to ensure customer satisfaction and resolution of issues.Manage multiple phone lines and internet platforms to provide excellent client communication.Manage customer accounts, including account setup and maintenance.Utilize a veterinary software program to track customer interactions and maintain accurate records.Conduct regular check‑ins with customers to ensure ongoing satisfaction and identify opportunities for improving their experience.QualificationsPrevious experience in a customer support or similar role is preferred.Strong analytical skills to understand customer needs and provide appropriate solutions.Excellent communication skills, both verbal and written, to effectively communicate with clients and internal teams.Ability to manage multiple tasks simultaneously and prioritize workload effectively.1 year of customer service experience (preferred).BenefitsHealth, vision, and dental insurance.401(k) and matching.Paid time off (vacation, sick, and holiday).Uniform allowance.Employee Assistance Program (EAP).CompanyNational Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. We are on a mission to improve the lives of pets and the people who love them. Our network of 1,000 hospitals connects professionals who share their passion so they can learn and grow together.EEO StatementEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.#J-18808-Ljbffr

Work From Home – Client Services Representative

Global Elite Texas Waterville, ME

Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career!We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.Preferred Skills Excellent communication skills, including active listening and problem-solvingAbility to learn, adapt, and adjust on-the-goWork well with others and individuallyPossess a strong work ethic and drive to succeedWhat You Can Expect Flexible schedule100% Remote positionWeekly trainings led by top leadersLife insuranceHealth insurance reimbursementIndustry-leading resources and technology#J-18808-Ljbffr

Patient Access Representative - Imaging Dept - 32 hours

MaineGeneral Health Waterville, ME

Patient Access Representative - Imaging Dept - 32 hoursJob SummaryMaineGeneral Health is a comprehensive non‑profit system with the mission of enhancing, everyday, the health of our patients, our families, and our communities.Job DescriptionThe Role: Patient Access Representative – Imaging DepartmentResponsibilitiesMeets with patient or patient’s caregiver to exchange necessary information and documentation. Provides an explanation of the process and addresses concerns and questions.Communicates with unit staff and other appropriate personnel to exchange necessary information and determine placement.Verifies insurance benefits and obtains precertification/authorization, and ensures verification of medical necessity as necessary. Determines and accepts required payments, including co‑pays, deductibles, and coinsurance, or refers to financial counselors for follow‑up.Ensures that all necessary demographic, billing, and clinical information is obtained and entered into the registration system with timeliness and accuracy.QualificationsExtensive customer service experience.Excellent and demonstrated communication skills / computer literacy.1 year of patient registration, scheduling, or other clerical/customer service experience in a medical office setting preferred.Ability to keyboard accurately and quickly.Basic insurance knowledge preferred.Scheduled Weekly Hours: 32Scheduled Work Shift: Variable (United States of America)Job Exempt: NoBenefitsSupporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.Physical WellnessWe offer quality health, dental, and vision benefits and wellness programs and resources.Employees have access to industry‑leading leave for new parents.A generous earned time plan is offered to all employees.Emotional WellnessWhen life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.Financial WellnessAn employee discount program is available to all employees for services provided by MaineGeneral Medical Center.Tuition Reimbursement is available to all employees to further develop skills and career.We offer eligible employees up to 2% of eligible pay in 403(b) company‑matching contributions plus another 2% in the 401(a) retirement income plan.Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.We offer both short‑term and long‑term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.Career MobilityHelping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership‑supported programs and learning and development resources for every stage of their professional development.Equal Opportunity EmployerWe are an Equal Opportunity Employer. M/F/Vet/Disability assistance available. Assistive technologies available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861‑3440.Seniority Level Entry levelEmployment Type Full‑timeJob Function Health Care ProviderIndustry Hospitals and Health Care#J-18808-Ljbffr

Wireless Sales Representative - AT&T Authorized Retailer

Prime Communications Waterville, ME

Retail Sales ConsultantWith almost 2,000 AT&T stores coast-to coast, Prime Communications is AT&T's largest authorized wireless retailer in the United States, and we want you to join us as a Retail Sales Consultant!A Retail Sales Consultant (RSC) is a brand ambassador to our extraordinarily large base of customers nationwide. Our RSC associates serve the customer by demonstrating AT&T's vast array of products, services and entertainment options, by offering them personalized and valuable wireless, entertainment, and connectivity solutions to fit their ever-evolving lifestyle in a fast-paced retail sales industry.Because we strive for the best, we offer amongst the best. Our current full-time Retail Sales Consultants earn a minimum base of ($31,200 + commission). Consultants could earn an average of $45,000 or more in total compensation in the first year when successfully meeting or exceeding sales goals. Commission is based on meeting outlined sales goals for a given market.You’ll also be eligible for some or all of our amazing Benefits Packages, such as:We offer New Hire Ramp Up Bonus payments for the first three monthsTraining and Opportunity to growSupportive team environmentMedical/Dental/Vision, Paid Time Off, 401k and more"Prime Scholars" - Education Benefit (Tuition Discount)Not to mention some pretty cool perks such as:Latest devices and discounts on wireless service plansUsing our technology, gain first‑hand expertise to share with our customersDiscounts on accessories and additional AT&T products and services, meaning you will always have access to the latest gadgets aroundDedication is always a good predictor of success at Prime Communications. Most Store Managers, were once RSCs, most District Managers were once Store Managers, etc. Join the community and forge your own sales path today!ResponsibilitiesProvide extraordinary customer service by being compassionate towards and understanding their needsBuild value by offering tailored and thoughtful solutions to fit each person, family or businessRepresent our Company and the AT&T brand with the utmost professionalism and courtesyAssist our leaders with store operations and dutiesCooperate with your fellow RSCs to achieve a team approach to sales and customer serviceAchieve sales benchmarks and milestones (which can lead to that much needed extra bonus payment)Excel in selling AT&T's products/services, including entertainment, as we are a full-service lifestyle solutionWork with wireless leaders to stand out, serve and succeed within the local communityQualificationsRequirementsClear communication skillsAttitude and technical aptitude -- having an entrepreneurial spirit speaks volumesCommitment to exemplary customer service, honesty and integrityBackground in retail sales is helpful, but not requiredAt least 18 years old and legally able to work in the United States without restrictions.Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.Strong Social Media presence preferredMust have reliable transportation to location, off‑site trainings, and meetings.Must live within 30 minutes of home store location with flexibility to work at multiple locations within a district as needed.Ability to operate a personal computer, wireless equipment, copier and fax.Adhere to Team Color policy while maintaining neat and professional appearance.Must be willing & able to complete the sales flow accurately within AT&T system(s).Must be able to responsibly handle cash transactions in accordance with company policies and procedures.Must successfully complete all assigned AT&T & Prime trainings, in a timely manner.Working ConditionsAbility to lift up to 10 pounds.Ability to bend, squat and stretch for purposes of inventory and stocking.Requirement to stand for long periods of time in order to provide the best customer service (with or without a reasonable accommodation).Ability to work in fast pace environment.Ability to follow instructions to completion.Ability to work under pressure, multi‑task and handle customer complaints or requests.Ability to adapt to fluctuating noise levels and varied sounds from multiple media sources/devices.Problem solves under pressure.Job Type: Full‑timePay: $40,000.00-$50,000.00Shift: 8 hour shiftWeekly day range: Weekend availability#J-18808-Ljbffr

Patient Access Representative-24hr/week, 6:30a-3p

MaineGeneral Health Waterville, ME

Patient Access Representative – 24hr/week, 6:30a-3pJob Description SummaryAre you someone who thrives on creating positive first impressions and enjoys helping others? As a Patient Access Representative, you'll be the friendly face that welcomes patients and their families, ensuring they feel comfortable and supported every step of the way.What You'll DoGreet patients and families, ensuring a smooth and welcoming check-in experience.Perform financial clearance, registration, and clerical duties associated with direct and scheduled admissions.Verify insurance benefits, obtain authorizations, and communicate essential information to clinical teams.Handle payments, including co‑pays and deductibles, or refer patients to financial counselors as needed.Collaborate with various departments to ensure patients are accurately registered and ready for care.Why This Role is SpecialGenerous Shift Differentials: Earn extra for evening, night, and weekend shifts.Opportunities to Grow: Build a rewarding career in healthcare with plenty of room for advancement.Community Impact: Your work directly supports the health and well‑being of the people in your community.What We're Looking ForPrevious experience in customer service, patient registration, or scheduling (preferred but not required).Exceptional communication skills and a friendly, professional demeanor.Proficiency with computers and the ability to quickly and accurately enter information.A commitment to teamwork and providing outstanding patient experiences.Schedule RequirementsThis role includes a weekend and holiday rotation. We value flexibility and ensure comprehensive care and support for our team.Scheduled Weekly Hours: 24BenefitsSupporting all aspects of our employees' wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.Physical WellnessWe offer quality dental, vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.Employees have access to industry-leading leave for new parents.A generous earned time plan is offered to all employees – We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.Emotional WellnessWhen life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.Financial WellnessAn employee discount program is available to all employees for services provided by MaineGeneral Medical Center.Tuition Reimbursement is available to all employees to further develop skills and career.We offer eligible employees up to 2% of eligible pay in 403(b) company‑matching contributions plus another 2% in the 401(a) retirement income plan.Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.We offer both short‑term and long‑term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.Career MobilityHelping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership‑supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they're how we grow our business and care for the community.Equal Opportunity Employer M/F/Vet/DisabilityAssistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440.Seniority LevelEntry levelEmployment TypeFull‑timeJob FunctionHealth Care ProviderIndustriesHospitals and Health Care#J-18808-Ljbffr

Client Intake Representative Work at a Local Non-Profit!

Maine Staffing Waterville, ME

Client Intake Representative Work at a Local Non-Profit!Our client in Waterville is hiring a Client Intake Representative for a temp-to-hire position with a set M-F 7:30a 4:30p schedule. This is a great opportunity to work at a respected local non-profit agency known for its positive work environment and value in the community. This position pays $16 per hour. This is a rewarding customer service role that involves making a difference in the community every day and includes a set weekday schedule with no nights or weekends. Apply today!Typical daily duties:Assisting clients via the phone and in-person to schedule transportationConfirming drop-off and pick-up timesMaintaining client records and communicationCoordinating driver route with dispatchersWhat we're looking for:Excellent interpersonal skillsStrong customer service skillsPrevious computer experience preferredTo be considered for this Client Intake Representative opening in Waterville please contact us using any of the methods below. We look forward to working with you.Apply Online: see belowCall or Text: 'CLIENT' to 207.622.1535Email: [email protected] sure if this is the right job for you? No worries. We have many other jobs available that you may be interested in - apply now to start a conversation.Job ID: 5800452 ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Customer Service Representative

Maine Staffing Waterville, ME

Customer Service RepresentativeThis position is responsible for accurately and courteously meeting new and existing customer account needs; performing all new account opening and account maintenance; maintaining and processing teller transactions; actively supporting and cross-selling Bank products/services; and maintaining accurate cash and transaction records.Key responsibilities include:Customer account servicesCustomer transactionsSupport Bank products/servicesBranch operationsBranch back-upCommunity/public relationsOther dutiesPositions reporting to this position: NoneEducation/experience required:Bachelor's degree or equivalent work experience1 to 3 years' branch banking experience as a teller/head teller and customer service representative OR other customer service experienceComputer literate, with specific experience in word processing and spreadsheet applicationsOther requirements:Ability to lift cash boxes and cash bags of approximately 20 poundsAbility to distinguish between various denominations of coin and currencyAbility to operate vault combinationsAbility to read and work with computer print-out reportsAbility to stand or sit for extended periods of time while waiting on customersAbility to spend extended periods of time operating a computer keyboard and working at a computer monitorAbility to use the telephone to converse with customers for extended periods of time; must have good listening ability and skillsAbility to prioritize and organize work flow; must have good attention to detail; must be able to handle multiple jobsAbility to think through a problem, following proper steps in finding resolutionHigh degree of ethics and maintain confidentiality of customers and accountsMust be friendly, courteous and sensitive to the needs of customers and coworkers

Customer Service Representative

PDQ Door Career Page Waterville, ME

Job DescriptionJob DescriptionDescription:Title: Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Waterville, MECome join our team and open the door to an amazing career at PDQ Door Company! We have an immediate need for a Customer Service Representative at our Waterville, ME location. PDQ Door Company is Maine’s leading provider for garage doors, dock equipment, automatic pedestrian doors, and more! With branches in Hampden, Rockport, West Bath, Waterville, Houlton, and Presque Isle, we are able to provide superior service to the entire state of Maine. SummaryThe?Customer Service Representative?is the primary liaison between Outside Sales, Outside Service and the inside office. This office position provides service, sales, & marketing assistance to the entire company. You will be the primary point of contact for our customers, delivering exceptional service and support across various communication channels, including phone, email, and live chat. Your role will involve addressing customer inquiries, resolving issues, and providing information about our products & services in a professional and empathetic manner. This role is essential in maintaining the company's reputation for outstanding customer service and ensuring that our customers have a positive experience with every interaction. DutiesAnswering phone calls - this position is first in line to answer phones during standard business hours of 8am to 5pm. Handling basic customer service inquiries and effectively resolving issues or escalating them to the appropriate personnel. Helping customers place orders and recommending best products and/or services to fulfill their needs. Scheduling service requests from customers and confirming appointments. Maintaining a thorough understanding of all company products & services to provide accurate information and guidance to customers. Collaborating with other administrative staff to ensure smooth office operations and customer & client satisfaction. Assisting walk-in customers with inquiries and orders for parts over the counter. Conduct follow-up calls to customers to ensure satisfaction and address any concerns. Assist with filing and other administrative tasks as needed to support office operations. QualificationsHigh school diploma or equivalent (GED). Must have reliable transportation to and from work. At least one year experience in customer service role. Experience in handling incoming orders, processing shipments, and ensuring timely delivery. Proficiency in scheduling appointments and managing service requests from customers. Skilled in Microsoft Office Suite, Teams, and Outlook Email SkillsTeamwork-centric mindset with a collaborative attitude towards achieving department and company goals. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent interpersonal and communication skills to interact with customers professionally and handle customer inquiries effectively. Attention to detail and organizational skills. Order processing and shipment management. Appointment scheduling and time management proficiency. Excellent problem-solving abilities. Logistical support and coordination capabilities. Work ConditionsClimate controlled, office environment Continuous sitting at workstation as well as frequently moving throughout office and warehouse/operational spaces. Repetitive hand and wrist motion, use of computers and internal office equipment BenefitsWe are proud to offer a robust benefits package to our team members including: Competitive pay Medical, dental, and vision insurance with multiple plan options Short- and Long-Term Disability Employer-paid Life Insurance with buy-up options Accident Care Hospital Indemnity 401(k) with employer match Generous Paid Time Off (PTO) Paid holidays Team Member Recognition & Reward Programs Employee discount on products & services Core ValuesAt PDQ Door Company, we base our actions on the following core values and request the same from all team members: Teamwork – we operate as a team and succeed together. Grit – we have the courage, strength, and character to persevere. Sincerity – we are transparent and trustworthy. Development – we strive for continuous improvement, both professionally and personally We are an (EOE) Equal Opportunity Employer. Requirements: