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Dennis
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Relationship Banker II
Cape Cod Cooperative Bank
East Dennis, MA
Job Description Job Description Description: We are seeking a motivated candidate who is excited about the chance to join our East Dennis Team. The Relationship Banker is the primary customer contact and cultivates customer relationships by offering centralized and comprehensive banking services to enhance the customer experience and product recommendations to help each customer attain their personal financial goals. Additional responsibilities include accurately processing financial transactions, providing product education, opening and servicing accounts and resolving account discrepancies. ESSENTIAL RESPONSIBILITIES Relationship Banker I: Proactively initiates contact with customers to determine banking needs. Accurately processes a variety of transactions such as deposits, withdrawals and payments. Maintains responsibility for cash drawer and follows proper balancing procedures. Responds to customer inquiries with a positive attitude and refers problems or concerns to appropriate person for further action as needed. Follows-up to be sure the problem has been resolved. Cross-sells the Bank’s products and services by tailoring recommendations after exploring customer financial necessities and goals through needs-based conversations. Demonstrates and provides customer training and support with all mobile and online banking programs. Maintains a quality knowledge of current products, fees, and policies and is able to provide customer education. May assist customers with safe deposit boxes. Actively participates in the Bank’s customer-needs based sales program, both as an individual and a team player. Performs all duties in accordance with prescribed regulatory compliance guidelines. Maintains knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable. Relationship Banker II (in addition to RB I responsibilities): Serves as a supervisor in the branch and may be relied upon to oversee the daily operations of the teller line, including proper use of the supervisor override, bank check signing, approval of check cashing/depositing, sound understanding of Regulation CC as it applies to requirements for available funds. May assist the Branch with ordering vault cash, preparing cash shipments, daily balancing of vault and ATMs. Understands and honors dual control requirements for cash, vaults and ATMs. Cultivates customer relationships by offering banking services and expertise to enhance the customer experience. This includes processing financial transactions, providing account services, and product education. May open and close branch office . Proactively initiates contact with customers to determine banking needs. Serves as a Technology Ambassador, providing training and support with all mobile and online banking applications for both customers and branch employees. Originates and underwrites consumer loan applications in accordance with the Bank’s consumer loan policies and procedures. Originates home equity credit lines under the supervision of the residential mortgage department. Our history of success and commitment to exceptional customer service starts with our employees and we are seeking candidates who share our vision of excellence and distinction. In addition to working with our engaged and exceptional team members, the successful candidate will be provided with competitive salary and outstanding benefits that include health dental and vision insurance, generous 401(k) match and tuition reimbursement. Member FDIC. Member DIF. Equal Opportunity Employer. Requirements: COMPETENCIES Customer Service – Exceptional customer-focused skills to manage difficult and complicated situations; respond promptly to customer needs, requests for service and assistance Communication – Ability to interact professionally and clearly verbally and in writing; demonstrate effective listening skills, patience and empathy Professionalism – Upholds a consistent professional appearance and demeanor Technology – Ability to master required system applications and utilize a variety of mobile devices; comprehensive understanding of mobile and online banking programs QUALIFICATIONS Education and/or Experience High School Diploma / GED required; Associates Degree in business or related field preferred Relationship Banker I: One to three years of previous retail banking experience in a Teller or Relationship Banker I role preferred Relationship Banker II: One to three years of previous retail banking experience in a Relationship Banker role preferred Ability to maintain confidentiality with tact and diplomacy
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Immediate Start
Business/Finance Manager
MarineMax
Dennis Township, NJ
OVERVIEW: The Business Manager is responsible for performing the closing and financing function of the sales process on all new, pre-owned and brokerage transactions to facilitate a world class pleasure boating experience for all customers. The Business Manager will achieve targeted profit margins and product sales to drive high customer satisfaction and loyalty, while ensuring compliance with all company, state and federal laws and regulations. KEY TASKS: Be responsible for closing all new, pre-owned and brokerage transactions while ensuring compliance with all company, state and federal laws and regulations. Gain superior product knowledge to assist sales team members with all aspects of structuring a customer purchase, closing, and delivery. Determine customer financing needs and calculate loan payment options based on a consultative interview process. Process all customer credit applications to secure and present financing options. Collect all forms of customer payment in accordance with company policy. Utilize the menu selling system to present customers with financing and warranty options to achieve targeted sales goals. Coordinate all customer sea trials and delivery orientations with Sales and Service Department. Collect all necessary trade-in vessel documents and ensure trade-in evaluation process is completed thoroughly by products and the Service Department. Assist Accounting Department in all aspects of closing and posting new, pre-owned and brokerage sales. Ensure that all work orders are completed and forwarded to Service Department. Prepare loan package for lender funding within 5 business days. Build lender and other vendor relationships; ensuring proper lender mix. Maintain knowledge on all current lender, insurance and warranty programs. Run lost sale reports to capture refinance and unsold warranty opportunities. Project a professional and service-oriented image to all customers. Actively participate in boat shows, selling events, and other off-site promotions such as Getaways! KEY RESULT AREAS: Vantage sealant penetration goal achievement Internal/external customer satisfaction Timely and professional delivery of boat to customers * MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. #J-18808-Ljbffr
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Work Life Balance
Specjalista OnSite w Pijnacker
OTTO Work Force
East Dennis, MA
Przegl?d: Specjalista OnSite w Pijnacker OTTO Work Force Lokacja Pijnacker Edukacja MBO/HBO Typ kontraktu Czas okre?lony Godziny pracy na tydzien 40 godzin Wymiar pracy Pe ?ny etat O PRACY Odpowiednia kombinacja entuzjazmu, odwagi i wytrwa?o?ci zapewni Ci sukces na tym stanowisku. Jako Specjalista OnSite zapewniasz kontakt mi?dzy klientami, pracownikami tymczasowymi i OTTO Work Force. Uwa?asz, ?e miejsce, w ktrym pracujesz, jest Twoj? firm? ze wszystkimi zwi?zanymi z tym obowi?zkami. Oznacza to, ?e od czasu do czasu musisz pracowa? w godzinach wieczornych lub w soboty. BENEFITY Elastyczne godziny pracy Program OTTO Development Bezp?atny dost?p do si?owni KLUCZOWE CZYNNOSCI Czym dok?adnie b?dziesz si? zajmowa?? Pracujesz w naszym biurze na miejscu, w siedzibie klienta; Jeste? pierwszym punktem kontaktowym dla zapyta? klientw i naszych pracownikw tymczasowych; Uzgadniasz dzienne zapotrzebowanie klienta na pracownikw tymczasowych w konsultacji z nimi, a nast?pnie przek?adasz to na plan krtko- i d?ugoterminowy; Prowadzisz szkolenia dla pracownikw tymczasowych, aby umo?liwi? im dalszy rozwj; Nadzorujesz nowych pracownikw, wprowadzaj?c ich i udzielaj?c im jasnych instrukcji; Ustalasz cele ze swoim prze?o?onym i d??ysz do osi?gni?cia jak najlepszych wynikw; Do Twoich obowi?zkw nale?y rwnie? administracja, np. sporz?dzanie umw; Regularnie oceniasz wyniki w rozmowie z klientem. Wizualizujesz rwnie? realizacj? nowych celw. WYMAGANIA Kim jeste? i co mo?esz wnie?? do firmy? Jeste? entuzjastyczn? i siln? osobowo?ci?. Spontanicznie podejmujesz dodatkowe dzia?ania. Dodatkowo: Posiadasz wykszta?cenie ?rednie lub wy?sze; Posiadasz znajomo?? pakietw oprogramowania: MS Office, Word, Excel, Outlook; Posiadasz dobr? znajomo?? j?zyka angielskiego i bulgarskiego w mowie i pi?mie, j?zyk niderlandzki b?dzie dodatkowym atutem; Posiadasz czynne prawo jazdy kategorii B; Posiadasz elastyczne podej?cie do pracy oraz silne kompetencje komercyjne i organizacyjne. Co otrzymasz w zamian? Mimo ?e w ostatnich latach odnotowali?my znaczny wzrost, nadal jeste?my firm? o kulturze rodzinnej. Nieformalne, wielokulturowe ?rodowisko pracy zapewnia przyjemn? i niepowtarzaln? atmosfer?. Wsplnie ze zmotywowanymi kolegami d??ymy do osi?gni?cia jak najlepszych wynikw firmy. Twj wk?ad i wyniki zostan? nagrodzone odpowiednim wynagrodzeniem, a tak?e dobrymi podstawowymi i dodatkowymi ?wiadczeniami pracowniczymi. Oto kilka przyk?adw: B?dziesz uczestniczy? w programie OTTO Development, obejmuj?cym szkolenia z zakresu komunikacji, przywdztwa i Lean Six Sigma, uzupe?nionym o kursy j?zykowe, BHV, BOI itp.; Dla szczeglnie utalentowanych osb oferujemy mo?liwo?? wzi?cia udzia?u w Programie High Potentials, ktry obejmuje szkolenia zawodowe, projekty mi?dzynarodowe i coaching osobisty; Masz mo?liwo?? bezp?atnego dost?pu do si?owni; Co 4 tygodnie organizujemy spotkanie OTTO Caf, na ktrym podsumowujemy dany okres w inspiruj?cym miejscu w Holandii wsplnym spotkaniem; Pod koniec roku odbywa si? spotkanie w formie kolacji bo?onarodzeniowej, podsumowuj?ce najwa?niejsze wydarzenia i wyniki firmy. Regularnie (co roku) bierzemy udzia? w weekendzie integracyjnym, aby lepiej si? pozna? i uczci? nasz? mi?dzynarodow? wsp?prac?. W przesz?o?ci byli?my w takich miejscach, jak Ryga, Budapeszt, Drezno, Amsterdam, Istambu? i Barcelona. Staramy si? tak?e wzmocni? walory rozrywkowe Waszej pracy, poniewa? czerpanie z niej przyjemno?ci jest niezwykle wa?ne! Czy czujesz si? na si?ach? W takim razie zg?o? si? szybko! EMPLOYEE TESTIMONIAL VIDEO Working at OTTO, Venray Meet Paulina! Our employee who works at OTTO Work Force!
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