Customer Service Representative (Remote) jobs in Holliston

Customer Service Representative

Customer Service Representative (CSR) At Rodenhiser Home Services, we've built a 90-year legacy on one powerful promise: Nice People. Great Service. And that experience begins the moment the phone rings. The Big Task We're looking for a Customer Service Representative (CSR) who understands the power of a warm welcome, a calm voice, and a well-handled call. If you take pride in delivering five-star service, thrive under pressure, and believe every customer interaction is an opportunity to make someone's day this is your next great role. Key Sub Tasks Convert incoming client requests into booked service appointments. Respond to client requests via phone, text and email, resolving issues and promoting the brand. Collaborate with field and office teams to create seamless service experiences. Participate in training to boost booked calls. Maintain and update client database with complete and accurate information. Make outbound calls. Be available for On-Call duties. Who You Are Highly motivated friendly, composed, and confident on the phone. Detail-oriented, organized, and able to handle multiple priorities. A problem solver with analytical skills. A great communicator with strong verbal and written communication skills. IT competent: proficient with computer and phone systems. High school education or equivalent. Two years' proven track record in customer service, preferred. What We Offer A career with purpose and growth in a respected, family-owned business. A supportive team that takes pride in helping clients and each other. Leadership that values your voice, your time, and your future. A culture where Nice People deliver Great Service and it starts with you. Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $45,000 - $65,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses. Comprehensive Benefits Package: Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFML Time Off: Paid Vacation, Holidays, Parental Leave Financial: 401(k) match Growth: Tuition reimbursement, career development Perks: Product discounts and more Join the team where your voice matters and your work makes a difference.

Work Life Balance

Customer Service Representative

Rodenhiser Home Services Inc. Holliston, MA

At Rodenhiser Home Services, we’ve built a 90-year legacy on one powerful promise: Nice People. Great Service. And that experience begins the moment the phone rings.The Big TaskWe’re looking for a Customer Service Representative (CSR) who understands the power of a warm welcome, a calm voice, and a well-handled call. If you take pride in delivering five-star service, thrive under pressure, and believe every customer interaction is an opportunity to make someone’s day — this is your next great role.Key Sub TasksConvert incoming client requests into booked service appointments.Respond to client requests via phone, text and email, resolving issues and promoting the brand.Collaborate with field and office teams to create seamless service experiences.Participate in training to boost booked calls.Maintain and update client database with complete and accurate information.Make outbound calls.Be available for On-Call duties.Who You AreHighly motivated – friendly, composed, and confident on the phone.Detail-oriented, organized, and able to handle multiple priorities.A problem solver with analytical skills.A great communicator with strong verbal and written communication skills.IT competent: proficient with computer and phone systems.High school education or equivalent.Two years’ proven track record in customer service, preferred.What We OfferA career with purpose and growth in a respected, family-owned business.A supportive team that takes pride in helping clients and each other.Leadership that values your voice, your time, and your future.A culture where Nice People deliver Great Service – and it starts with you.Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $45,000 - $65,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.Comprehensive Benefits Package:Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFMLTime Off: Paid Vacation, Holidays, Parental LeaveFinancial: 401(k) matchGrowth: Tuition reimbursement, career developmentPerks: Product discounts and moreJoin the team where your voice matters and your work makes a difference.#J-18808-Ljbffr

Dynamic Environment

Technical Support Representative

Iwaki America Inc. Holliston, MA

Date Posted: 4/24/25Full Time: Holliston, MACategory: ExemptReports To: Technical Support RepresentativePosition Summary:Provides effective technical support by utilizing in-depth knowledge of company products and procedures. Provides field support as needed, and conducts training for employees, customers, and distributors.KEY RESPONSIBILITIES & REQUIRED FUNCTIONSCommunicates with distributors and customers by phone and email.Responds to product inquiries from domestic and international distributors and customers.Assist distributors and customers to ensure proper selection and installation of products.Prepares detailed quotations for distributors and customers.Coordinate customer and distributor activities with Sales Managers, Product Managers, and Engineers.Provides phone and email technical support for pumps, controllers, and sensors.Acts as a resource of technical information for customers, distributors, sales managers, and customer service reps on products, applications, and competitors.Reviews detailed specifications and makes proper product selections. Documents exceptions to specifications when necessaryPerforms product troubleshooting activities in concert with Sales Managers, Product Managers and Engineers; anticipates design, performance, and installation issues that may impact successful application.Conducts product training for distributors, customers and internal personnel.Participate in trade shows as needed.Visit field installations to provide support as needed.Assist Product Managers on new product development and generation of product specifications.Provide market data and information on competitors to Product Managers.Some travel may be required.ESSENTIAL QUALIFICATIONS & CORE COMPETENCYAssociates degree in electronics, engineering technology, industrial technology, or equivalent.*3+ years’ experience with analytical controls, metering pumps, and/or water treatment equipment.Strong organizational skillsExcellent oral and written communication skills including presentation skills for both small and large groupsProficiency in Microsoft Office ProductsData analysis and problem-solving skillsExperience working as part of a teamSuccessful relationship building skillsAbility to patiently defuse conflictsProven technical knowledge through educational achievements and work experienceTime Management – ability to organize and manage multiple priorities in a fast-paced environmentAbility to work well with little supervisionWe actively encourage and support employee community involvement. Executives and Managers have an open-door policy. Our corporate culture is informal, and we strive to find the “right fit” for all employees. Opportunities are offered across all of the Iwaki America businesses.#J-18808-Ljbffr

In-Home HVAC Sales Representative - Paid Training

Horizon Services, LLC. Holliston, MA

Join to apply for the In-Home HVAC Sales Representative - Paid Training role at Horizon Services, LLC.3 weeks ago Be among the first 25 applicantsJoin to apply for the In-Home HVAC Sales Representative - Paid Training role at Horizon Services, LLC.HVAC Residential Sales RepresentativeHVAC Residential Sales RepresentativeNicholson Plumbing, Heating and Air Conditioning is one of Massachusetts largest independent HVAC/Plumbing companies offering products, services, and solutions to customers. We are looking for Sales Representatives for our Holliston, MA location. This is a tremendous opportunity for Sales Representatives who have at least 5 years of previous in-home sales experience . Knowledge of HVAC is not mandatory - we will train you, but prior In-Home Sales experience is a must !This is a 100% commission position.Sales training takes place in our Mount Laurel, NJ location! Hotel accommodations, car rental, and meals are paid for.Leads are coming in and we need help! There is no cold calling; appointments are set for you by our skilled Sales Assistants.With a track record of long-term employee retention, fantastic benefits, robust commission, your own iPad, and a company vehicle, Horizon offers the right candidate an opportunity to establish themselves in a successful sales career. You must be willing to work flexible hours, including evenings and weekends to fit our customer's needs.We are seeking a well-organized self-starter with excellent written and verbal communications skills. A keen attention to detail and computer literacy is a must. We will augment your knowledge with sales and product related training, giving you all the tools necessary to assist clients with coaching them to make informed buying decisions.By hiring the best people in the industry, we have created a great team that provides unmatched value to our clients. You will enjoy a fun, family-oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork.Position SummaryProvide direct support to the Sales Department in the ongoing development of existing and prospective Nicholson customers to ensure that the Sales department is able to meet its defined monthly goals and growth targets.Role And ResponsibilitiesOur team is seeking experienced, motivated sales professionals, looking to excel in our growing organization. Our sales representatives have the opportunity and potential to earn into the six-figure range. The sales representative position will consist of analyzing customer needs for HVAC equipment, creating a sales proposal, finalizing the sale and following up with each customer to ensure complete satisfaction.Responsibilities And DutiesProvide customers with solutions for their HVAC and other home comfort needsConsult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance programServe as the leader of the sales process to ensure customer satisfactionConduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfactionFollow-up with existing sales bids and leads to offer any additional information as needed to convert them into salesOvercome technical and business objections of prospective customersEmphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs soldBuild and maintain customer relationshipsParticipate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.Must be willing and able to work evenings and weekendsSkills & AbilitiesEducation: High School Graduate or General Education Degree (GED): RequiredAssociate degree (two year college or technical school): PreferredComputer Skills: MS OfficeRequirements5 + years of previous in-home sales experienceSalary: $80000 - $350000 per yearJob Posted by ApplicantProSeniority level Seniority level Mid-Senior levelEmployment type Employment type Full-timeJob function Job function Management and ManufacturingIndustries Consumer ServicesReferrals increase your chances of interviewing at Horizon Services, LLC. by 2xGet notified about new Heating Air Conditioning Specialist jobs in Holliston, MA .Massachusetts, United States $35,000.00-$60,000.00 1 month agoSales Specialist (Full-Time) - Newbury Street Massachusetts, United States $35,000.00-$70,000.00 1 month agoSales Associate CosmoProf Woonsocket, RI Canton, MA $4,000.00-$10,000.00 1 month agoMedical Sales - No Experience Required, Boston Boston, MA $100,000.00-$140,000.00 2 weeks agoBoston, MA $90,000.00-$120,000.00 2 weeks agoOn-Premise Sales Representative - Northeast - Open Water Automotive Sales Professional - Ira Acura of Westwood We’re unlocking community knowledge in a new way. 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Sales Representative - In-Home HVAC Sales - 100% Commission after Paid Training

Nicholson Plumbing, Heating & Air Conditioning, Inc. Holliston, MA

HVAC Residential Sales Representative Nicholson Plumbing, Heating and Air Conditioning is one of Massachusetts largest independent HVAC/Plumbing companies offering products, services, and solutions to customers. We are looking for Sales Representatives for our Holliston, MA location. This is a tremendous opportunity for Sales Representatives who have at least 5 years of previous in-home sales experience . Knowledge of HVAC is not mandatory - we will train you, but prior In-Home Sales experience is a must !This is a 100% commission position.Leads are coming in and we need help! There is no cold calling; appointments are set for you by our skilled Sales Assistants.With a track record of long-term employee retention, fantastic benefits, robust commission, your own iPad, and a company vehicle, Nicholson offers the right candidate an opportunity to establish themselves in a successful sales career. You must be willing to work flexible hours, including evenings and weekends to fit our customer\'s needs.We are seeking a well-organized self-starter with excellent written and verbal communications skills. A keen attention to detail and computer literacy is a must. We will augment your knowledge with sales and product related training, giving you all the tools necessary to assist clients with coaching them to make informed buying decisions.By hiring the best people in the industry, we have created a great team that provides unmatched value to our clients. You will enjoy a fun, family-oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork.POSITION SUMMARY Provide direct support to the Sales Department in the ongoing development of existing and prospective Nicholson customers to ensure that the Sales department is able to meet its defined monthly goals and growth targets.Role and Responsibilities Our team is seeking experienced, motivated sales professionals, looking to excel in our growing organization. Our sales representatives have the opportunity and potential to earn into the six-figure range. The sales representative position will consist of analyzing customer needs for HVAC equipment, creating a sales proposal, finalizing the sale and following up with each customer to ensure complete satisfaction.Responsibilities and Duties Provide customers with solutions for their HVAC and other home comfort needsConsult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance programServe as the leader of the sales process to ensure customer satisfactionConduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfactionFollow-up with existing sales bids and leads to offer any additional information as needed to convert them into salesOvercome technical and business objections of prospective customersEmphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs soldBuild and maintain customer relationshipsParticipate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.Must be willing and able to work evenings and weekendsSKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED): RequiredAssociate degree (two year college or technical school): PreferredComputer Skills: MS OfficeREQUIREMENTS 5 + years of previous in-home sales experience PREFERRED#J-18808-Ljbffr

Application Engineer and Senior Technical Support Representative (IA/Walchem)

Iwaki America Inc. Holliston, MA

Application Engineer and Senior Technical Support Representative Date Posted: 8/26/25. Full Time: Holliston, MA. Category: Exempt. Reports to: Director Customer Service.Position Summary:Provides effective technical support by utilizing in-depth knowledge of company products and procedures. Provides field support as needed, and conducts training for employees, customers, and distributors.KEY RESPONSIBILITIES & REQUIRED FUNCTIONSPrepares detailed quotations for distributors and customers.Coordinate customer and distributor activities with Sales Managers, Product Managers, and Engineers.Provides phone and email technical support for pumps, controllers, and sensors.Acts as a resource of technical information for customers, distributors, sales managers, and customer service reps on products, applications, and competitors.Reviews detailed specifications and makes proper product selections. Documents exceptions to specifications when necessary.Performs product troubleshooting activities in concert with Sales Managers, Product Managers and Engineers; anticipates design, performance, and installation issues that may impact successful application.Conducts product training for distributors, customers and internal personnel.Participate in trade shows as needed.Visit field installations to provide support as needed.Assist Product Managers on new product development and generation of product specifications.Provide market data and information on competitors to Product Managers.Embrace automation and work with management to help design automated tools that can support the Customer Service and Technical Support departmentCommunicates with distributors and customers by phone and email.Responds to product inquiries from domestic and international distributors and customers.Assist distributors and customers to ensure proper selection and installation of products.Some travel may be required.ESSENTIAL QUALIFICATIONS AND CORE COMPETENCYBachelor’s degree in electronics, engineering technology, industrial technology, or equivalent.8+ years’ experience with analytical controls, metering pumps, and/or water treatment equipment.Strong organizational skillsExcellent oral and written communication skills including presentation skills for both small and large groupsProficiency in Microsoft Office ProductsData analysis and problem-solving skillsExperience working as part of a team and as a managerSuccessful relationship building skillsFamiliarity with Walchem equipment and controlsAbility to patiently defuse conflictsProven technical knowledge through educational achievements and work experienceTime Management – ability to organize and manage multiple priorities in a fast-paced environmentAbility to work well with little supervisionDetail orientedAbility to remain calm during stressful situationsWe actively encourage and support employee community involvement. Executives and Managers have an open-door policy. Our corporate culture is informal, and we strive to find the “right fit” for all employees. Opportunities are offered across all of the Iwaki America businesses.#J-18808-Ljbffr

Dynamic Environment

Customer Service Representative

Rodenhiser Home Services Inc Holliston, MA

Job DescriptionJob DescriptionAt Rodenhiser Home Services, we’ve built a 90-year legacy on one powerful promise:Nice People. Great Service.And that experience begins the moment the phone rings.The Big Task We’re looking for a Customer Service Representative (CSR) who understands the power of a warm welcome, a calm voice, and a well-handled call. If you take pride in delivering five-star service, thrive under pressure, and believe every customer interaction is an opportunity to make someone’s day — this is your next great role.Key Sub TasksConvert incoming client requests into booked service appointments.Respond to client requests via phone, text and email, resolving issues and promoting the brand. Collaborate with field and office teams to create seamless service experiences.Participate in training to boost booked calls.Maintain and update client database with complete and accurate information.Make outbound calls.Be available for On-Call duties.Who You AreHighly motivated – friendly, composed, and confident on the phone.Detail-oriented, organized, and able to handle multiple priorities.A problem solver with analytical skills.A great communicator with strong verbal and written communication skills.IT competent: proficient with computer and phone systems.High school education or equivalent.Two years’ proven track record in customer service, preferred.What We OfferA career with purpose and growth in a respected, family-owned business.A supportive team that takes pride in helping clients and each other.Leadership that values your voice, your time, and your future.A culture where Nice People deliver Great Service – and it starts with you.Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $45,000 - $65,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.Comprehensive Benefits Package:Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFMLTime Off: Paid Vacation, Holidays, Parental LeaveFinancial: 401(k) matchGrowth: Tuition reimbursement, career developmentPerks: Product discounts and moreJoin the team where your voice matters and your work makes a difference. Powered by JazzHRJvEyL3b2Im

Customer Service, Sales Support Representative

Rodenhiser Home Services Inc Holliston, MA

Job DescriptionJob DescriptionNever job search again!Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staff. Join Rodenhiser, be a professional, and learn to excel.At Rodenhiser:You are prepared. Our training and coaching will get you off and running from the very first day.You are informed. Managers and staff are always approachable, open, and available.You are pushed. Rodenhiser builds leaders who are focused on constant improvement and growth. Your role will never become stagnant.You have balance. Rodenhiser offers flexible hours to best accommodate the needs of you and your family.You are appreciated. Not just by your Rodenhiser team, but by so many satisfied customers you help every day.You advance. Rodenhiser provides you a clear, concrete path to advancement so you can reach new heights.You have fun. From frequent bbq’s and holiday parties to softball games and 5Ks to community service events, the Rodenhiser family does it all!At Rodenhiser, we already have all of these benefits. Don’t you want them too?The Big TaskThis on-site entry level position is responsible for managing the schedule of sales team members, technicians, project managers, and customers to successfully complete installation of HVAC systems.Key Sub TasksAnswer incoming customer calls in a polite and friendly manner.Make outbound calls to generate leads and follow up on prospects.Manage Sales Team’s schedules.Contact customers to set up their equipment installation and schedule install crews to the jobs.Ensure all subcontractors are scheduled.Monitor the status and progress of install crews.Check paperwork from completed install jobs on a daily basisPerform other duties as assigned to support the Sales/Install Department.Desired Skills and Experience High School diploma or equivalent. IT competent; good typist and proficient with phone systems. Exceptional customer service and organizational skills; and the ability to work well with people. Ability to multi-task and manage multiple projects at a time. Proficient in Microsoft Word, Excel and ability to learn complementary office systems. What We OfferA career with purpose and growth in a respected, family-owned business.A supportive team that takes pride in helping clients and each other.Leadership that values your voice, your time, and your future.A culture where Nice People deliver Great Service – and it starts with you.Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $45,000–$65,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.Comprehensive Benefits Package:Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFMLTime Off: Paid Vacation, Holidays, Parental LeaveFinancial: 401(k) matchGrowth: Tuition reimbursement, career developmentPerks: Product discounts and moreJoin the team where your voice matters and your work makes a difference. Powered by JazzHR1L4ZB5tbEe

High salary

In-Home HVAC Sales Representative - Paid Training

Nicholson Plumbing, Heating and Air Conditioning Holliston, MA

Job DescriptionJob DescriptionNicholson Plumbing, Heating and Air Conditioning is one of Massachusetts largest independent HVAC/Plumbing companies offering products, services, and solutions to customers. We are looking for Sales Representatives for our Holliston, MA location. This is a tremendous opportunity for Sales Representatives who have at least 5 years of previous in-home sales experience. Knowledge of HVAC is not mandatory - we will train you, but prior In-Home Sales experience is a must!This is a 100% commission position.Leads are coming in and we need help! There is no cold calling; appointments are set for you by our skilled Sales Assistants.With a track record of long-term employee retention, fantastic benefits, robust commission, your own iPad, and a company vehicle, Horizon offers the right candidate an opportunity to establish themselves in a successful sales career. You must be willing to work flexible hours, including evenings and weekends to fit our customer's needs.We are seeking a well-organized self-starter with excellent written and verbal communications skills. A keen attention to detail and computer literacy is a must. We will augment your knowledge with sales and product related training, giving you all the tools necessary to assist clients with coaching them to make informed buying decisions.By hiring the best people in the industry, we have created a great team that provides unmatched value to our clients. You will enjoy a fun, family-oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork.POSITION SUMMARYProvide direct support to the Sales Department in the ongoing development of existing and prospective Nicholson customers to ensure that the Sales department is able to meet its defined monthly goals and growth targets.Role and ResponsibilitiesOur team is seeking experienced, motivated sales professionals, looking to excel in our growing organization. Our sales representatives have the opportunity and potential to earn into the six-figure range. The sales representative position will consist of analyzing customer needs for HVAC equipment, creating a sales proposal, finalizing the sale and following up with each customer to ensure complete satisfaction.Responsibilities and Duties· Provide customers with solutions for their HVAC and other home comfort needs· Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program· Serve as the leader of the sales process to ensure customer satisfaction· Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction· Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales· Overcome technical and business objections of prospective customers· Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold· Build and maintain customer relationships· Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.· Must be willing and able to work evenings and weekendsSKILLS & ABILITIESEducation: High School Graduate or General Education Degree (GED): RequiredAssociate degree (two year college or technical school): PreferredComputer Skills: MS OfficeREQUIREMENTS5 + years of previous in-home sales experienceJob Posted by ApplicantPro

Customer Service Pro | Book Appointments & Support

Rodenhiser Home Services, Inc. Holliston, MA

A family-owned services company in Holliston is seeking a Customer Service Representative (CSR) to deliver exceptional service. In this role, you will handle calls and client requests, convert them into appointments, and ensure a seamless service experience. Ideal candidates are detail-oriented and have strong communication skills with at least two years in customer service. This position offers a competitive salary, comprehensive benefits, and a supportive work environment. #J-18808-Ljbffr

Mobile Rubber Crew Laborer (Seasonal)

All States Construction Holliston, MA

Application Instructions All States Materials Group ® is a regional leader in road building, pavement preservation and distribution of road materials. We see the exciting in what most take for granted: the roads we drive on every day. We strive to be the best at what we do, and we seek to do it better every day, in a safe, environmentally responsible, and technologically advanced way. Position Description The mobile rubber crew laborer is responsible for performing duties related to the mobile rubber crew operation in a safe efficient manner. Looking for someone to start in March. Essential Functions: The following list is intended to be exemplary of the physical demands of the position however it is not exhaustive of all day-to-day functions. The incumbent will be required to perform any or all of the following in a given day or week: Adheres to all safety rules and works safely on all jobs. Ability to work with other members of the crew and communicate effectively and efficiently. While performing the duties of this position the incumbent is regularly required to stand for up to 10-12 hours (rest breaks as required by law will be provided), use hands, handle or feel, reach with hands and arms, talk, see, hear, walk, climb stairs, ladders, & catwalks, stoop, bend, twist, kneel and crouch; Report immediately to foreman any damage to the equipment or safety hazards or accidents. Must be able to consistently lift and/or manipulate with push/pull force +/- 50 pounds; Flexibility with regard to schedule working extended hours, nights, weekends, and holidays when business needs dictate. Regional travel with crew requiring dependable transportation, occasional overnight travel. Other duties as assigned. Position Requirements High school diploma or equivalent Prior industry experience preferred Ability to work effectively as part of a team Ability to pass a physical exam and drug screening Valid driver's license required; CDL preferred Strong judgment and decision-making skills Ability to read, understand, and analyze MSDS sheets Mechanical aptitude preferred, including experience operating light and heavy equipment Prior experience preferred; however, willing to train a motivated candidate who can quickly learn and retain information Work Conditions: Incumbent must be able to tolerate moderate to loud noise level (PPE will be provided, including hearing protection as required), long hours standing, walking, and laboring outdoors in varying weather conditions - frequently in extreme heat. Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands, reach with hands and arms, handle, feel, talk, see, and listen. The employee must be able to push levers forward and backwards. The employee is occasionally required to stand, walk, climb stairs, stoop, bend, twist, kneel and crouch. Employee may sit for an hour or more at a time. Supervisory Scope: None. Independent Action: Performs work independently within scope of established guidelines and practices. Consults with Foreman where clarification or exception to procedure may be required. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer The Company maintains a policy of non-discrimination and is fully committed to the principles of equality in employment and opportunity for all employees. It is the continuing policy to recruit and employ the best qualified individuals without discrimination because of race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital or partnership status, status as a victim of domestic or sexual violence or stalking, pregnancy, physical or mental disability, protected military or veteran status, and/or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to personnel actions such as, but not limited to, recruitment and hiring, working conditions, benefits and compensation, training, apprenticeship, performance appraisals, promotion, transfer, discipline, termination and any and all other terms and conditions of employment. Decisions with regard to the above will be based on job related criteria, individual merit and qualifications. It is the policy of the Company not to discriminate on the basis of gender, age, race, color, religious creed, national origin, sexual orientation, gender identity or expression, marital or partnership status, status as a victim of domestic or sexual violence or stalking, physical or mental disability, and/or protected military or veteran status or other protected bases with regard to any employment practices, including recruitment, advertising, job application procedures, hiring, upgrading, training, promotion, transfer, compensation, job assignments, benefits and/or other terms, conditions, or privileges of employment, provided the individual is qualified, with or without reasonable accommodations, to perform the essential functions of the job. This policy applies to all jobs at the Company. The Company will continue to take affirmative action to employ and advance in employment women, minorities, individuals with disabilities, and protected veterans and to treat qualified individuals without discrimination based upon their gender, race, sexual orientation, gender identity, physical or mental disability, or protected veteran statuses, in all employment practices.

Customer Support Supervisor

Pure Hockey Holliston, MA

Job Type: Full-Time Location: Holliston, MA Hybrid schedule available The Customer Support Supervisor oversees daily customer service operations, ensuring high-quality support and customer satisfaction. This role is responsible for supervising support staff, managing performance, resolving escalated issues, and continuously improving support processes to meet organizational goals. The ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills and be a mentor to staff. Responsibilities: Supervise and support a team of customer support representatives Monitor daily operations to ensure service levels, response times, and quality standards are met Handle escalated customer issues and provide timely, effective resolutions Coach, train, and mentor team members to improve performance and product knowledge Conduct performance evaluations and provide regular feedback Assist with scheduling, workload distribution, and resource planning Analyze customer service metrics and prepare reports for management Identify process gaps and recommend improvements to enhance customer experience Ensure compliance with company policies, procedures, and service standard Collaborate with other departments to resolve customer issues and improve products or Requirements A minimum of 3 years of proven experience in a customer service position. Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available. Ability to think strategically and to lead. Must be able to manage remote employees. Proficiency in Microsoft Office and customer support software. Outstanding written and verbal communication skills. Supports change and innovation within an organization. Good understanding of management practices and techniques. Excellent leadership and interpersonal skills. Requires flexible scheduling, including evenings, weekends, and holidays Benefits: Medical, Dental, Vision & Disability Insurance Life and Long-Term Disability Insurance Flexible Spending Plan 401(k) with match Paid Time Off Paid Holidays Paid Paternity Leave Employee Discount Salary Description $55,000 - $70,000

Production Tech

Good Chem Holliston, MA

DescriptionGood Chemistry proudly grows, breeds and sells premium, small-batch cannabis. The company started over 22 years ago in San Francisco as a medical cannabis co-op and today remains independently-owned and operated throughout Colorado, Massachusetts and Nevada. We are a rapidly growing company and provide equal opportunities for career advancement in a fun, fast-paced environment. Job Summary: The role of the Production Tech position is to efficiently de-bone, trim, package, label and distribute Good Chemistry products to be sold at Massachusetts retail stores and via the wholesale program. This role also includes basic cleaning tasks and other various duties to support the production facility as needed. Pay Rate: $17.50 - $20 per hour commensurate with education and experience. With the potential weekly incentives based on performance. Expected timeframe to fill position: Job Requirements (Education and Experience): Must pass a background check in order to obtain an RMD Agent card through Cannabis Control Commission This job involves cannabis and requires that you be at least 21 years old Genuine enthusiasm and love for cannabis and the cannabis industry Minimum 1 years experience in Cannabis cultivation or production desired, but not required Duties & Responsibilities Responsible for the efficient processing and packaging of marijuana flower for our retail stores and wholesale program Work in a timely manner and strive to increase productivity Adapt to various strains, styles and types of marijuana being trimmed and packaged, adjusting techniques to maintain a steady pace and quality Assist with distribution of packaged products to retail stores Other duties and projects as assigned by management, both in MA & CO Essential Job Functions Must qualify for the use of a full-face respirator Must be able to complete repetitive fine motor movements Must be able to seize, hold, grasp, turn, open, close, lift, or otherwise work with your hand(s) to manipulate packaging, products, and pruning equipment repetitively throughout a 8hr shift. Must be able to work in an environment with high noise and high light intensity Must be comfortable using provided PPE such as masks, hair nets, beard covers, respirators, boot covers, non-slip shoes, and Tyvek suits as necessary. Qualifications (Knowledge, Skills, and Abilities): Ability to work effectively across departments Excellent oral and written communication, prioritization and problem-solving skills Experience in building new teams and proliferating company culture Proven attention to detail and organization skills Must be able to work well with others as well as independently Proficient in G Suite and Apple OS Must be able to maintain accuracy and consistency in trimming and packaging Must be able to follow basic instructions Knowledge of cannabis weights, industry products, strain classifications, genetics, and compliance Must be able to take constructive criticism from managers to maintain quality standards and production goals Must show up on time, ready to work and maintain a standard of personal hygiene for processing marijuana flower Ability to focus and stay on task for long periods of time Additional Requirements: Must be able to lift, carry, pull, push, move up to 50 pounds (100 pounds with mechanical assistance) Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stooping, kneeling, crouching and reaching; and must be able to use hands/fingers to hold, grasp, turn, pick, pinch, frequently/constantly to complete tasks Must be able to handle plant matter daily, and be able to wear Personal Protective Equipment ("PPE") as appropriate (eye, face, hand, arm, head, foot, body, fall protection) Physical Requirements: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, and sit (often for extended periods of time); handle (including grasping, picking, and pinching), or feel plants, objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch and crawl; talk; hear; taste, and smell. The employee must be able to lift and/or move up to 60 pounds (100 pounds with mechanical assistance). Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Workplace Environment: Allergen Warnings - The employee may be exposured to dust, pollen and plant pathogens. All jobs require daily use of provided PPE such as masks, hair nets, bear covers, respirators, boot covers, hearing protection, aprons, gloves, Tyvek suits, and goggles/eye protection, as necessary. The employee must be able to work in spaces with exposure to loud noises, including but not limited to, air compressors, packaging equipment, alarms, and other machinery. While performing the duties of this job, the employee will be exposed to an environment suited for the plants' optimal performance and not necessarily the employee's comfort. This job description is intended to explain the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Applicants must currently be qualified to work in the United States. Good Chemistry is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other characteristic protected by applicable federal, state, and local laws. Good Chemistry is a strong proponent of social equity in the regulated marijuana industry. We offer job accessibility and career development for those from communities that have been disproportionately impacted by marijuana prohibition and enforcement. Massachusetts Benefits Medical / dental / vision insurance, mental health resources, employee discount, garden credit for production staff, PTO, sick pay, performance-based incentives, working for a privately owned Cannabis Company Here at Good Chemistry, we care about our employees. This is reflected by the wide array of benefits we offer to each member of our team. We offer multiple health, dental, and vision plans so you can select the coverage that is specifically curated for you. We take this a step further by offering multiple mental health resources as well. As a member of our team, you can also expect PTO, Sick Pay, and performance-based incentives. Now, the fun stuff! All Good Chemistry employees are eligible for discounted products at any of our dispensary locations. Those who work in the garden are also eligible for comped flower contingent on meeting monthly quota goals. Lastly, perhaps the best benefit of all is the intrinsic value you will see working for one of the few privately owned Cannabis companies in Massachusetts. Before you submit your resume/cover letter, please be aware that you can redact information identifying your age, birth date, or schooling dates. Requirements Some weekends required

In-Home HVAC Sales Pro — Six-Figure Commission & Training

Nicholson Plumbing, Heating & Air Conditioning, Inc. Holliston, MA

A leading HVAC and plumbing company in Holliston, MA is seeking an experienced HVAC Residential Sales Representative to provide tailored solutions to customers. This commission-based position offers flexibility, training, and a supportive work environment. Ideal candidates should have at least 5 years of in-home sales experience and strong customer service skills. Join a company that values teamwork and customer satisfaction.#J-18808-Ljbffr

In-Home HVAC Sales Pro — Paid Training & High Earnings

Horizon Services, LLC. Holliston, MA

A leading HVAC service provider is seeking an In-Home HVAC Sales Representative in Holliston, MA. This commission-based position offers paid training and a chance for significant earnings. Candidates should have at least 5 years of prior in-home sales experience. Excellent communication and customer relationship skills are required. The role includes providing tailored HVAC solutions and engaging in various sales activities.#J-18808-Ljbffr

Customer Experience Specialist — Five-Star Service & Growth

Rodenhiser Home Services Inc. Holliston, MA

A family-owned service provider in Massachusetts is seeking a Customer Service Representative who thrives on delivering exceptional service. The role involves converting client requests into appointments, skillfully handling customer interactions via various channels, and collaborating with teams to enhance service delivery. Candidates should be detail-oriented, with a strong background in customer service and excellent communication skills. A supportive team environment and comprehensive benefits are offered, along with a competitive salary range.#J-18808-Ljbffr

Driver - Sales -Collision Center Mercedes Benz Sudbury

Bmwofsudbury Holliston, MA

Holliston, MA 01746, USAPosted Tuesday, September 2, 2025 at 4:00 AMAbout AsburyHerb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer .At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as o ne of the best places to work by both Newsweek and US News & World report.The Parts driver selects, verifies and delivers parts to customers in the general prescribed market area of the local Asbury parts departments. The parts driver is responsible for going above and beyond regular requests to ensure that all requested and ordered parts and supplies are delivered to and retrieved from the customer in a timely fashion. It is essential that the parts driver is efficient, cooperative and personable.ResponsibilitiesWhen interacting with customers, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests).Treats all co-workers, customers, and vendors professionally and with respect.Attendance and Punctuality.Adheres to Company Policies and Procedures.Maintains a clean and organized work area.Maintains a professional appearance and adheres to the dealership dress code.Assists all customers and associates in a friendly, professional, and efficient manner.Checks with the parts manager, wholesale representative, inventory control administrator, parts counter people, or shipping and receiving clerk before leaving to coordinate any last minute pick-ups or deliveries.Picks up and delivers parts and equipment to customers, satellite stores, wholesale accounts, and vendors.Provides high level of service to all customers. Pulls and fills orders from stock, as directed.Ensures that parts to be delivered matches invoice. Verifies that invoice matches purchase order for each pick-up.Checks payments received with the invoices for each delivery.Keeps an accurate log of daily deliveries and pick-ups. Requests recipient’s signature on each delivery entry.Secures and unloads truck each night. Turns in all paperwork and undelivered parts.Helps maintain the professional appearance of the parts department and vehicles.Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.Notifies parts manager of any opportunities for gaining new customers and increased sales.Follows department policy and instructions handling cash, checks, credit cards and other forms of payment.Handles basic maintenance of the truck including filling tank with fuel, checking oil, keeping it clean, and making sure required maintenance and inspections are performed. Advises parts manager if delivery trucks need major repairs and maintenance, such as tire replacement.Helps with stocking and posting orders when they arrive to expedite delivery to shop technicians and wholesale accounts.Ensures that customer concerns are handled as quickly as possible if within the authority and capability of the Parts Driver. Notifies the Parts Manager of any customer concerns, according to dealerships guidelines.Assists outside sales representatives with their orders.Maintains a prompt, efficient and timely flow of paperwork.Notifies Parts Manager of any illegal or improper activity.Adheres to guidelines for working with customers to ensure maximum customer satisfaction and loyalty.Follows federal, state and local law as well as company policy about safeguarding all information.Works well with all dealership personnel, promoting teamwork, good relationships and morale.Keeps current with any training that might be required for this position.Adheres to safety requirements, including but not limited to, vehicle operation, forklift training and package handling.If assigned, checks with the collision center each day to expedite parts deliveries.Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.#J-18808-Ljbffr

Body Shop Parts Advisor - Collision Center Holliston

Bmwofsudbury Holliston, MA

Holliston, MA 01746, USAJob DescriptionAbout AsburyHerb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer . At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as o ne of the best places to work by both Newsweek and US News & World report.Compensation: $17.00-$30.00 based on experience.The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Parts Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Parts Advisor who will help us redefine the car-buying experience.he Body Shop Parts Advisor is responsibleforprovide guidance and assistanceon the selection and procurement of required parts per the manufactureguidelines.Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient mannerInform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product lineAnswer phone calls, provide price quotes and other informationReview body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimatePull and fill orders from stockNotify body shop parts manager of out-of-stock parts or shop materials that need immediate attentionLocate out-of-stock parts from outside source and submits an emergency order, if necessaryNotify all necessary parties when special ordered parts have been receivedPull orders for delivery to the parts department, making sure all parts are tagged with customer names and job numberFollow up on back-ordered parts and replenishes assigned inventory dailyVerify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or requiredAssist outside sales representatives with their ordersMake sure all internal requests for parts are billed on service repair orderExcellent communication and customer service skills, and able to maintain a professional image and demeanorAbility to multi-task in a fast paced environmentStrong computer & phone skills (Internet, MS Outlook) is a mustAbility to speak multiple languages is always a plusPrevious automotive parts experience or military equivalent experience preferredMust be able to pass pre-employment screen (background & drug test)Company Benefits:Weekly payPaid holidays & paid time offDeferred Holiday Pay MatchPaid trainingStock Awards(select management and front-line team member’s eligiblePay and Recognition:Weekly payPaid holidays & paid time offDeferred Holiday Pay MatchPaid trainingStock Awards(select management and front-line team member’s eligibleInsurance / Retirement:Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plansUp to 12 weeks paid pregnancy leave (disability leave)Health savingsFlex spending accounts (tax free)Short-term and Long-term disability plansLife Insurance (Whole Life and Term)401k with company matchLearning, Tuition Assistance and Career Development:Digital career path tool to assist with career developmentContinuous training through Asbury's Internal Learning Management SystemProfessional growth and development opportunities Additional advantages:Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsOpportunities to join our community service initiatives, which includes paid volunteer hoursAggressive Employee referral program with bonus opportunitiesAsbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.#J-18808-Ljbffr