Automotive Customer Service Representative Jobs in Provincetown, Massachusetts

Best Match

Customer Representative

INSPIRED Provincetown, MA

Provincetown, Massachusetts, United StatesAbout the job Travel customer representativeAs a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.Key Responsibilities Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.Assist with travel bookings, changes, cancellations, and special requests.Provide accurate information about destinations, travel documents, and agency policies.Follow up with clients to confirm trip details and satisfaction.Handle concerns or complaints with empathy and problem-solving skills.Ideal Candidate Excellent verbal and written communication skills.Strong customer service experience (preferably in travel or hospitality).Organized, dependable, and proactive with a high attention to detail.Comfortable with technology and quick to learn booking platforms and systems.Passion for travel and helping others plan unforgettable experiences.100% remote work with flexible scheduling.Opportunities for growth within the agency.Travel perks and exclusive industry discounts.Supportive team environment with ongoing training.If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!#J-18808-Ljbffr

Dynamic Environment

Customer Representative

Inspired Provincetown, MA

Provincetown, Massachusetts, United StatesAbout the job Travel customer representativeAs a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.Key ResponsibilitiesRespond promptly and professionally to client inquiries via email, phone, and messaging platforms.Assist with travel bookings, changes, cancellations, and special requests.Provide accurate information about destinations, travel documents, and agency policies.Follow up with clients to confirm trip details and satisfaction.Handle concerns or complaints with empathy and problem-solving skills.Ideal CandidateExcellent verbal and written communication skills.Strong customer service experience (preferably in travel or hospitality).Organized, dependable, and proactive with a high attention to detail.Comfortable with technology and quick to learn booking platforms and systems.Passion for travel and helping others plan unforgettable experiences.100% remote work with flexible scheduling.Opportunities for growth within the agency.Travel perks and exclusive industry discounts.Supportive team environment with ongoing training.If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!#J-18808-Ljbffr

High salary

General Manager

Hotel Lucine Provincetown, MA

Oversee all day-to-day operations of the hotel, ensuring seamless guest experiences across all departments.Maintain and elevate service standards in line with AWOL’s brand and guest expectations.Act as the primary on-property leader, present and engaged with guests and staff.Resolve guest concerns promptly and professionally.Recruit, hire, train, and develop a high-performing hospitality team.Foster a positive, inclusive, and collaborative workplace culture.Provide coaching, performance management, and professional development for department leaders and team members.Manage property budgets, labor, and operating expenses to achieve financial targets.Partner with revenue management and sales teams to optimize occupancy, ADR, and overall revenue performance.Monitor KPIs and adjust operational strategies to improve profitability.Property & Asset ManagementEnsure the hotel and grounds are maintained to the highest standards of cleanliness and presentation.Coordinate with maintenance teams to address preventative and reactive property needs.Protect and enhance the value of the hotel asset.Community & Brand RepresentationServe as a brand ambassador for AWOL within the Provincetown community.Build relationships with local partners, businesses, and tourism organizations.Support marketing initiatives, events, and partnerships that strengthen the hotel's presence in the market.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr

Remote Travel Concierge & Customer Experience Pro

Inspired Provincetown, MA

A travel support company is seeking a Travel Customer Representative to assist clients with their travel inquiries and bookings. You will ensure exceptional service, handling client communications via email, phone, and messaging. The ideal candidate will have strong customer service skills, a passion for travel, and be comfortable with technology. This is a remote position offering flexible scheduling and opportunities for growth within the agency, along with travel perks and discounts.#J-18808-Ljbffr

Senior Administrative Office Manager

Berkshire Hathaway HomeServices Robert Paul Properties Provincetown, MA

Senior Administrative Office ManagerTHIS IS NOT A REMOTE ROLE: MUST BE A COMMUTABLE DISTANCE FROM PROVINCETOWN/ WELLFLEET MAThe Senior Administrative Office Manager serves as the lead administrative resource within the office and a support partner across multiple locations. In addition to managing daily office operations and providing comprehensive agent and transaction support, this role is responsible for mentoring and training administrative staff, standardizing processes, and driving improvements in efficiency and service.ESSENTIAL DUTIES AND RESPONSIBILITIES:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Coordinate daily office operations, including facilities, equipment, and vendor management; ensure timely maintenance, supply ordering, and resolution of office needs.Manage relationships with vendors and suppliers, review and approve related invoices, and act as primary contact for property management.Maintain and update transaction data in property and accounting systems, ensuring accuracy in buyer/seller information, closing details, and required documentation.Monitor listing files and correspondence, confirming paperwork is complete and compliant with corporate and regulatory standards.Support agents throughout the transaction cycle to ensure timely submission of documents and funds for closings.Provide administrative and operational support to agents and brokers, including reports, listing sheets, and metrics.Coordinate new agent onboarding, including MLS setup, systems connections, and corporate paperwork.Serve as a resource for technology, program use, and marketing requests.Develop and produce marketing materials (feature sheets, brochures, flyers, postcards, market reports) and coordinate advertising across digital and print platforms.Enhance social media engagement by managing office channels and building connections with brokers, clients, and local businesses.Act as a communication conduit between the Corporate Office/Regional Support Center and local offices, ensuring clear information flow and elevating feedback from the field.Lead and mentor administrative staff, including onboarding and training of new Office Managers and support personnel.Identify inefficiencies in administrative processes and recommend improvements to streamline workflows and enhance agent support.Pilot new technology and systems before company-wide rollout and support adoption at the office level.Serve as the first point of contact for office visitors and inquiries, providing a professional and welcoming client experience.Performs other duties as assigned.QUALIFICATION REQUIREMENTS:Associates degree required, BS/BA strongly preferred.Real Estate experience 1-3 years requiredPrior experience in a prior administrative role required (internship or college work applicable).Must be detail oriented and results driven.Ability to build and maintain relationships.Strong organization, administrative, and time management skills.Excellent verbal and written communication skills.Must be customer-service oriented and able to multi-task in a fast-paced environment.Positive, friendly and resourceful demeanor required.Working knowledge of MS Office applications required.Compensation details:64000-70000PI65d49624e943-26289-40016775

Lead Store Associate

Curaleaf Provincetown, MA

Lead Store AssociateAt Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brandsincluding Curaleaf, Select, and Grassrootsoffer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you'll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.Lead Store AssociateType of Work: Full-TimeShift Availability: The candidate must have open availability on weekdays, evenings, weekends, and holidays.Starting Hourly Pay Rate: $19.50/hrLocation: 170 Commercial St, Provincetown, MA 02657About the RoleAs a Lead Store Associate, you'll be at the forefront of delivering exceptional experiences to our customers while guiding and inspiring your team. As a key player in our retail operations, you'll serve as a brand ambassador, drive performance, and help shape a welcoming, compliant, and high-performing retail store environment.What You'll DoCustomer Experience & PeopleLead by example to create a warm, welcoming environment where every guest feels valued, and coach your team to deliver exceptional service with every interaction.Empower associates to build meaningful customer relationships through personalized product recommendations and expert guidance.Drive consultative selling on the floor by encouraging open-ended questions, active listening, and thoughtful product education.Foster a culture of loyalty by guiding the team to enroll guests in our rewards program and capture customer insights that enhance future experiences.Support your team in resolving customer concerns with empathy and professionalism, ensuring every challenge becomes an opportunity to build trust.Promote a respectful, inclusive, and collaborative workplacewhere positivity and teamwork fuel great customer experiences and smooth operations at checkout.Operational Excellence & ProcessesExecute opening and closing duties, including daily huddles and cash reconciliation.Verify customer IDs and maintain accurate POS profiles.Ensure inventory integrity through precise transaction processing and order fulfillment.Lead inventory counts and participate in overnight audits.Maintain a clean, organized, and guest-ready store environment.Uphold compliance with SOPs, safety protocols, and state regulations.Sales & PerformanceAchieve daily KPI goals through consultative selling and upselling strategies.Reinforce customer purchase decisions and highlight complementary products.Stay informed on promotions and product updates to deliver a seamless shopping experience.Leadership & Team DevelopmentGuide and support store associates in daily operations.Lead by example in customer service and operational excellence.Train new hires and conduct ongoing training sessions.Provide real-time coaching and feedback to drive team performance.Delegate tasks effectively and act as the go-to leader in the absence of store management.Support conflict resolution and promote a positive workplace culture.Adapt quickly in a fast-paced environment and take on additional duties as needed.What You'll BringMust be 21 years of age or older.High School Diploma or General Educational Development (GED) certificate.A minimum of 1 year of experience in a customer-facing or sales environment.A minimum of 1 year of experience using point-of-sale (POS) systems and cash handling.A minimum of 6 months of leadership experience in a retail environment.Minimum of 6 months of hands-on experience in retail store operations, including but not limited to executing opening and closing procedures, and reconciling cash drawers.Curaleaf Team Members need a minimum of 6 months of experience as a Store Associate demonstrating consistent performance.Strong leadership and team-building skills with the ability to coach and motivate others.Familiarity with retail standard operating procedures (SOPs), safety protocols, and loss prevention practicesHigh level of attention to detail, especially in cash handling and inventory management.Excellent customer service and interpersonal communication skills.Strong problem-solving and decision-making abilities.Ability to work independently and as part of a team in a high-volume, compliance-driven setting.Availability to work a flexible schedule, including evenings, weekends, holidays, and occasional overnights.Multi-tasking with the ability to quickly pivot to other tasksComfortable using technology and learning new tools to support operations and customer interactions.Strong time management and organizational skills.Strong de-escalation skills and the ability to redirect upset customers to result in a positive guest experience.Basic proficiency in mathematics and computer applications.The ability to maintain a solution-driven mindset when dealing with upset customers.Strong conflict resolution skills and the ability to handle high-stress situations.Ability to support store leadership by taking initiative and a proactive approachAbility to work across all stations within the store, based on business needs.Even Better If You HavePrevious knowledge of inventory management, systematic restocking of merchandise, fulfillment of online and in-store orders, and conducting daily inventory counts and comprehensive inventory audits to maintain stock accuracy and compliance.Background in a sales role with a focus on tracking KPIs and meeting sales targets.Previous experience within a regulated retail setting.Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is required to stand for extended periods, regularly stand, walk, talk, or hear, stoop, kneel, crouch, or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).Work EnvironmentThis position has allergen warnings, including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, possess high stress tolerance, adaptability, and flexibility to work in an ever-changing environment.

Dynamic Credit Analyst to Join Commercial Lending Team

Seamen's Bank Provincetown, MA

Credit AnalystThis is an in-person role located on the Outer Cape, MA. Those with confirmed housing within reasonable commuting distance to our beautiful oceanside office located at 221 Commercial Street in Provincetown, MA are encouraged to apply.Summary: The Credit Analyst contributes to the achievement of the Commercial Loan Department's goals as it relates to revenue and portfolio growth, asset quality and compliance.Specifically, the Credit Analyst will work closely with the commercial lenders to identify and manage the credit risk and quality of the commercial loan portfolio. Primary responsibility is to provide credit analysis of new and existing loans by researching and gathering information in order to prepare a loan approval memorandum, conducting financial analysis of business entities and individuals, and assigning and verifying the appropriate risk rating for new and existing borrowers. All duties and responsibilities will be performed while adhering to Seamen's Bank policies and procedures, and all applicable laws and regulations.Essential Duties and Responsibilities include the following:Conduct in-depth analysis of company financial statements and tax returns to determine credit strengths and weaknesses of existing and potential borrowers. The analysis includes, but is not limited to, business and global cash flow analysis, trend analysis, collateral valuation, guarantor analysis, and interest rate sensitivity analysis.Review, analyze and interpret credit reports, personal financial statements, and tax returns. Spread financial information utilizing financial statement spreading software.Prepare credit memorandum for new loan requests, renewals, reviews, modifications, and extensions.Accurately identify loan policy exceptions and mitigating factors.Confer with the commercial team to ensure relationships are appropriately risk rated.Utilize the Commercial LOS platform for loan portfolio administration including ticklers for requesting financial information for completion of annual line of credit renewals and annual borrowing relationship reviews.Work with loan officers and other staff to follow-up on missing financial information and other documents necessary for the credit analysis process.Coordinate with loan officers to annually request current financial information from borrowers with lines of credit and/or with larger borrowing relationships, including preparing request letters for the loan officers.Provide assistance in the general administration of the commercial loan portfolio.Assist with the development of in-house real estate evaluations.Understand and maintain a thorough knowledge of the bank's credit policies and compliance requirements.Maintain knowledge of State Laws and lending regulations as they pertain to commercial loans.Provide other support as needed.Qualifications and/or Educational Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.A Bachelor's degree from a 4-year college or university, which includes at least 18 credit hours of accounting/finance courses, and with 2-4 years of bank-related experience or training; or the equivalent combination of education and credit/accounting related experience.Required Skills:Exceptionally detail-oriented; strong organizational and time management skills.Ability to read, analyze, and interpret financial statements, tax returns, business periodicals, professional journals, technical procedures, laws and governmental regulations.Ability to write reports, business correspondence, and other documents as may be assigned.Effective verbal skills and the ability to present information and respond to questions from managers, customers, and the general public.Adept analytical and reasoning ability and problem-solving capabilities.Responsible and independent worker with strong interpersonal skills that interacts well with other employees, customers, and the general public.Ability to prioritize and multi-task.Ability to handle sensitive and confidential situations and documentation.Proficient computer skills, especially with Excel, and ability to navigate and utilize Commercial LOS.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Hourly range: $35.08/hr to $43.86/hrBenefits:401(k)401(k) 4% MatchDental insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offProfit sharingTuition reimbursementVision insuranceVolunteer time offSeamen's Bank is a Federal contractor and an Equal Opportunity Employer. Seamen's Bank is collecting demographic data from applicants and employees to ensure nondiscrimination in all aspects of employment as well as for federal and/or state reporting purposes. In addition, we are subject to Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment protected veterans. In order to comply with these laws, Seamen's Bank invites applicants to voluntarily self-identify their gender, race/ethnicity and protected veteran status. Seamen's Bank does not discriminate on the basis of race, religion, color, sex, sexual orientation, gender identity, pregnancy, age, protected veteran status, non-disqualifying physical or mental disability, national origin, genetic information, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual.

Dynamic Credit Analyst to Join Commercial Lending Team

SEAMEN'S BANK Provincetown, MA

Job DescriptionJob DescriptionThis is an in-person role located on the Outer Cape, MA. Those with confirmed housing within reasonable commuting distance to our beautiful oceanside office located at 221 Commercial Street in Provincetown, MA are encouraged to apply.Summary: The Credit Analyst contributes to the achievement of the Commercial Loan Department’s goals as it relates to revenue and portfolio growth, asset quality and compliance.Specifically, the Credit Analyst will work closely with the commercial lenders to identify and manage the credit risk and quality of the commercial loan portfolio. Primary responsibility is to provide credit analysis of new and existing loans by researching and gathering information in order to prepare a loan approval memorandum, conducting financial analysis of business entities and individuals, and assigning and verifying the appropriate risk rating for new and existing borrowers. All duties and responsibilities will be performed while adhering to Seamen’s Bank policies and procedures, and all applicable laws and regulations.Essential Duties and Responsibilities include the following:Conduct in-depth analysis of company financial statements and tax returns to determine credit strengths and weaknesses of existing and potential borrowers. The analysis includes, but is not limited to, business and global cash flow analysis, trend analysis, collateral valuation, guarantor analysis, and interest rate sensitivity analysis.Review, analyze and interpret credit reports, personal financial statements, and tax returns. Spread financial information utilizing financial statement spreading software.Prepare credit memorandum for new loan requests, renewals, reviews, modifications, and extensions.Accurately identify loan policy exceptions and mitigating factors.Confer with the commercial team to ensure relationships are appropriately risk rated.Utilize the Commercial LOS platform for loan portfolio administration including ticklers for requesting financial information for completion of annual line of credit renewals and annual borrowing relationship reviews.Work with loan officers and other staff to follow-up on missing financial information and other documents necessary for the credit analysis process.Coordinate with loan officers to annually request current financial information from borrowers with lines of credit and/or with larger borrowing relationships, including preparing request letters for the loan officers.Provide assistance in the general administration of the commercial loan portfolio.Assist with the development of in-house real estate evaluations.Understand and maintain a thorough knowledge of the bank’s credit policies and compliance requirements.Maintain knowledge of State Laws and lending regulations as they pertain to commercial loans.Provide other support as needed.Qualifications and/or Educational Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.A Bachelor’s degree from a 4-year college or university, which includes at least 18 credit hours of accounting/finance courses, and with 2-4 years of bank-related experience or training; or the equivalent combination of education and credit/accounting related experience.Required Skills:Exceptionally detail-oriented; strong organizational and time management skills.Ability to read, analyze, and interpret financial statements, tax returns, business periodicals, professional journals, technical procedures, laws and governmental regulations.Ability to write reports, business correspondence, and other documents as may be assigned.Effective verbal skills and the ability to present information and respond to questions from managers, customers, and the general public.Adept analytical and reasoning ability and problem-solving capabilities.Responsible and independent worker with strong interpersonal skills that interacts well with other employees, customers, and the general public.Ability to prioritize and multi-task.Ability to handle sensitive and confidential situations and documentation.Proficient computer skills, especially with Excel, and ability to navigate and utilize Commercial LOS.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Hourly range: $35.08/hr to $43.86/hrBenefits:401(k)401(k) 4% Match401(k) matchingDental insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offProfit sharingTuition reimbursementVision insuranceVolunteer time offSeamen’s Bank is a Federal contractor and an Equal Opportunity Employer. Seamen’s Bank is collecting demographic data from applicants and employees to ensure nondiscrimination in all aspects of employment as well as for federal and/or state reporting purposes. In addition, we are subject to Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment protected veterans. In order to comply with these laws, Seamen’s Bank invites applicants to voluntarily self-identify their gender, race/ethnicity and protected veteran status. Seamen’s Bank does not discriminate on the basis of race, religion, color, sex, sexual orientation, gender identity, pregnancy, age, protected veteran status, non-disqualifying physical or mental disability, national origin, genetic information, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual.Powered by JazzHRM2qpa4TQyn

Branch Manager II

SEAMEN'S BANK Provincetown, MA

Job DescriptionJob DescriptionFor 175 years, Seamen’s Bank has been more than a bank. We have been a neighbor, a partner, and a steady hand through generations. We welcome community-focused candidates to join our team to continue building our future together. At this time, we are looking to strengthen our branch management team with an experienced Branch Manager II.SummaryOversee the efficient operation of a full-service branch. Lead, develop and motivate staff in the delivery of superior customer service and the promotion of positive community relations. Develop and implement strategies for deepening existing customer relationships and acquiring new business.Essential Duties and Responsibilities include the following:Business Development· Conduct on-going business development activities focused on expanding existing customer relationships and engaging new prospects to acquire both personal and business-related banking relationships.· Engage in networking activities and community events involving key centers of influence.· Maintain awareness of competition in local marketplace to drive customer retention.· Maintain awareness of deposit and loan growth.· Be well versed in the Bank’s residential and commercial loan products; engage customers in dialogue regarding loan products and refer customers to loan officers.· Monitor new customers and closed accounts for follow-up.· Create an environment conducive to developing long lasting relationships with customers, business owners, and internal partners.· Represent the Bank by active involvement in a local community organization and during Bank events.· Develop and empower branch team to grow existing and new customer relationships.Branch Operations and Staff Management· Manage all aspects of branch operations, including staffing, workflow, internal controls, audits and quality standards.· Maintain expert understanding of Bank’s consumer and business products and services.· Provide regular coaching, development, and feedback to branch staff to ensure high quality service delivery.· Instill high standards for professional conduct and promotion of positive community relations among staff.· Lead branch team meetings.· Maintain expert knowledge of Bank’s policy and procedures. Regularly communicate changes to branch staff and ensure staff understands and adheres to same.· Ensure overall security guidelines are adhered to by all employees to ensure employee and customer safety.· Ensure that all staff understand and comply with state and federal rules, regulations, and laws.· Supervise vault operations, other cash drawer operations, and various areas of the branch adhering to dual control procedures.· Open accounts in a platform environment.· Provide technical direction and judgment pertaining to daily work operation and problem resolution.· Ensure the branch is opened and closed in compliance with procedures.· Schedule branch personnel to ensure adequate staffing for maximum customer service and daily operational functions.· Ensure the timely and accurate completion of various monthly audits, certifications, proofs, reconciliations, and other duties as assigned in accordance with policy.Qualifications and/or Educational ExperienceTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· Bachelor's degree from a four-year college or university; or five or more years related experience and/or training; or equivalent combination of education and experience· Active NMLS highly preferred· Excellent interpersonal, communication, and organizational and follow-up skills· Strong supervisory/leadership skills· Ability to explain procedures, to understand both verbal and written instructions· Extensive knowledge of retail banking regulations and retail branch operations· Possess a full range of knowledge of all banking products i.e., deposit products, loan products, internet services, merchant card services etc.· Ability to read, analyze, and interpret business periodicals, develop and audit reports· Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities expected of a branch manager· Exhibit a competent and confident manner aimed at offering assurance to customers and potential customers of Seamen’s commitment to our business communitySupervisory ResponsibilitiesManages branch staff. Is responsible for the overall direction, coordination, and evaluation of unit. Directly supervises 4-7 team members. Carries out supervisory responsibilities in accordance with the Bank’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; performance; disciplinary action; addressing complaints and resolving problems.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee must have the ability to sit at a computer for long periods of time and be able to place and retrieve information in and from file cabinets. The Branch Manager II must also be able to stand and walk for long periods of time. Specific vision abilities required by this job may include close vision.The employee must occasionally lift and/or move up to 25 pounds.Pay: $79,988.00 - $97,426.00 per yearSeamen’s Bank is a Federal contractor and an Equal Opportunity Employer. Seamen’s Bank is collecting demographic data from applicants and employees to ensure nondiscrimination in all aspects of employment as well as for federal and/or state reporting purposes. In addition, we are subject to Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment protected veterans. In order to comply with these laws, Seamen’s Bank invites applicants to voluntarily self-identify their gender, race/ethnicity and protected veteran status. Seamen’s Bank does not discriminate on the basis of race, religion, color, sex, sexual orientation, gender identity, pregnancy, age, protected veteran status, non-disqualifying physical or mental disability, national origin, genetic information, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual.Powered by JazzHRgL2i8uxILy

Best Match

Lead Store Associate

Curaleaf Provincetown, MA

Job DescriptionJob DescriptionAt Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you'll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open availability on weekdays, evenings, weekends, and holidays.Starting Hourly Pay Rate: $19.50/hr Location: 170 Commercial St, Provincetown, MA 02657About the Role: As a Lead Store Associate, you'll be at the forefront of delivering exceptional experiences to our customers while guiding and inspiring your team. As a key player in our retail operations, you'll serve as a brand ambassador, drive performance, and help shape a welcoming, compliant, and high-performing retail store environment. What You'll Do:Customer Experience & PeopleLead by example to create a warm, welcoming environment where every guest feels valued, and coach your team to deliver exceptional service with every interaction.Empower associates to build meaningful customer relationships through personalized product recommendations and expert guidance.Drive consultative selling on the floor by encouraging open-ended questions, active listening, and thoughtful product education.Foster a culture of loyalty by guiding the team to enroll guests in our rewards program and capture customer insights that enhance future experiences.Support your team in resolving customer concerns with empathy and professionalism, ensuring every challenge becomes an opportunity to build trust.Promote a respectful, inclusive, and collaborative workplace—where positivity and teamwork fuel great customer experiences and smooth operations at checkout.Operational Excellence & ProcessesExecute opening and closing duties, including daily huddles and cash reconciliation.Verify customer IDs and maintain accurate POS profiles.Ensure inventory integrity through precise transaction processing and order fulfillment.Lead inventory counts and participate in overnight audits.Maintain a clean, organized, and guest-ready store environment.Uphold compliance with SOPs, safety protocols, and state regulations.Sales & PerformanceAchieve daily KPI goals through consultative selling and upselling strategies.Reinforce customer purchase decisions and highlight complementary products.Stay informed on promotions and product updates to deliver a seamless shopping experience.Leadership & Team DevelopmentGuide and support store associates in daily operations.Lead by example in customer service and operational excellence.Train new hires and conduct ongoing training sessions.Provide real-time coaching and feedback to drive team performance.Delegate tasks effectively and act as the go-to leader in the absence of store management.Support conflict resolution and promote a positive workplace culture.Adapt quickly in a fast-paced environment and take on additional duties as needed.What You'll Bring:Must be 21 years of age or older.High School Diploma or General Educational Development (GED) certificate.A minimum of 1 year of experience in a customer-facing or sales environment.A minimum of 1 year of experience using point-of-sale (POS) systems and cash handling.A minimum of 6 months of leadership experience in a retail environment.Minimum of 6 months of hands-on experience in retail store operations, including but not limited to executing opening and closing procedures, and reconciling cash drawers.Curaleaf Team Members need a minimum of 6 months of experience as a Store Associate demonstrating consistent performance. Strong leadership and team-building skills with the ability to coach and motivate others.Familiarity with retail standard operating procedures (SOPs), safety protocols, and loss prevention practicesHigh level of attention to detail, especially in cash handling and inventory management.Excellent customer service and interpersonal communication skills.Strong problem-solving and decision-making abilities.Ability to work independently and as part of a team in a high-volume, compliance-driven setting.Availability to work a flexible schedule, including evenings, weekends, holidays, and occasional overnights.Multi-tasking with the ability to quickly pivot to other tasksComfortable using technology and learning new tools to support operations and customer interactions.Strong time management and organizational skills.Strong de-escalation skills and the ability to redirect upset customers to result in a positive guest experience.Basic proficiency in mathematics and computer applications.The ability to maintain a solution-driven mindset when dealing with upset customers.Strong conflict resolution skills and the ability to handle high-stress situations.Ability to support store leadership by taking initiative and a proactive approachAbility to work across all stations within the store, based on business needs.Even Better If You Have: Previous knowledge of inventory management, systematic restocking of merchandise, fulfillment of online and in-store orders, and conducting daily inventory counts and comprehensive inventory audits to maintain stock accuracy and compliance.Background in a sales role with a focus on tracking KPIs and meeting sales targets.Previous experience within a regulated retail setting.Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is required to stand for extended periods, regularly stand, walk, talk, or hear, stoop, kneel, crouch, or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).Work Environment:This position has allergen warnings, including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, possess high stress tolerance, adaptability, and flexibility to work in an ever-changing environment.Curaleaf Pay Transparency$19.50—$25 USDWhat We Offer:Career Growth OpportunitiesCompetitive Pay and BenefitsGenerous PTO and Parental Leave401(K) Retirement PlanLife/ Disability InsuranceCommunity InvolvementReferral Bonuses and Product DiscountsBenefits vary by state, role type, and eligibility. Follow us on Social Media: Instagram: @curaleaf.usaTwitter: @Curaleaf_IncLinkedIn: Curaleaf LinkedInCuraleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is powered by a strong presence in all stages of the supply chain. Its unique distribution network throughout Europe, Canada and Australasia brings together pioneering science and research with cutting-edge cultivation, extraction and production. Home | Curaleaf | Cannabis with ConfidenceOur Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis. Our Values:Lead and Inspire. Commit to Win. ONE Curaleaf. Driven to Deliver Excellence. Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Individuals adversely impacted by the war on drugs are encouraged to apply.Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf. ***Please note that U.S. immigration rules and regulations are governed by federal law; not state law. Although Curaleaf operates in states that have legalized and decriminalized marijuana, it is still considered a controlled substance under federal regulations and thus illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for any non-immigrant or immigrant visas. ***Please also note that while candidates who are Lawful Permanent Residents (such as those with Green Cards) are eligible for employment with, and are hired by Curaleaf, working for a company engaged in a business that grows and sells a product that is illegal under federal law might compromise the candidate's immigration status. Before a Lawful Permanent Resident accepts an offer of employment, Curaleaf recommends that the candidate seek the advice of an immigration lawyer.

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