Director of Labor and Delivery Jobs in Fort Fairfield, Maine

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Customer Service Representative

Quipt Home Medical Fort Fairfield, ME

Customer Service RepresentativeQuipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position Reports To: Branch Manager/CSR DirectorPosition SummaryAs a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.Let's start with what's important to you. The Benefits.....Medical Insurance- multiple plans to choose fromDental & Vision InsuranceShort Term Disability & Long Term Disability OptionsLife InsuranceGenerous PTO planPaid Holidays401K401K matchCompetitive PayEssential Responsibilities:Have a comprehensive understanding of the following:All products we carryCompanywide Policies, Procedures, Standards, Specifications, Guidelines and Training ProgramsBasic Brightree FunctionsProper Intake ProceduresInsurance Verification and EligibilityCMN Requirements and Prior AuthorizationsDocumentation Requirements of the EquipmentPatient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)Difference Between Verbal, Written and WOPD ordersComplaint Resolution ProceduresAnswers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.All patient files and information are maintained and current at all times.Participates in company training programsDemonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.Timely filing of all necessary paperwork into patient charts.Assist in working various computer reports for quality assurance.Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.Strict adherence to all company policies and procedures.Performs schedules hours, staggered shifts in accordance to the needs of the company.Perform all above duties in other company locations when required.May perform other duties not specifically listed in this position description as assigned by supervisor.Continually strive to develop your knowledge and skills in all areas of your job.RequirementsPosition QualificationsHigh School Diploma or equivalentPrevious experience in a Clerical or Customer Service environmentKnowledge of Microsoft Office (Word, Excel) etc.Proficient general office skills (typing, computer, fax, filing, multiple phone line)Neat personal appearance with pleasing manner and interpersonal skills Strong communication skills with capacity to make independent decisions Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferredContinuing EducationAs designated by management to include company in services and off-site training programs as appropriate to industry and position.FLSA StatusNon-ExemptLicenses, etc.None

Posted 9 hours ago

High salary

LEAD SALES ASSOCIATE-PT - 21 and older only - in FORT FAIRFIELD, ME S30730

Dollar General Corporation Fort Fairfield, ME

Work Where You MatterIf you think you are the right match for the following opportunity, apply after reading the complete description.At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.Company OverviewDollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at DetailsGENERAL SUMMARY:Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.DUTIES and ESSENTIAL JOB FUNCTIONS:Unload trucks according to the prescribed process for the store.Follow company work processes to receive, open and unpack cartons and totes.Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.Restock returned and recovered merchandise.Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.Assist in plan-o-gram implementation and maintenance.Assist customers by locating merchandise.Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.Greet customers as they enter the store.Maintain register countertops and bags; implement register countertop plan-o-grams.Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.Collect payment from customer and make change.Clean front end of store and help set up sidewalk displays.Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.Provide superior customer service leadership.Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.Open and/or close the store under specific direction of the Area Manager.In the Absence of the Store Manager or Assistant Store Manager:Authorize and sign for refunds and overrides; count register; make bank deposits.Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.Monitor cameras for unusual activities (customers and employees), if applicable.Supply cashiers with change when needed.Complete all required paperwork and documentation according to guidelines and deadlines as assigned.QualificationsKNOWLEDGE and SKILLS:Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.Knowledge of cash handling procedures including cashier accountability and deposit control.Ability to perform IBM cash register functions.Knowledge of cash, facility and safety control policies and practices.Effective interpersonal and oral & written communication skills.Understanding of safety policies and practices.Ability to read and follow plan-o-gram and merchandise presentation guidance.WORK EXPERIENCE and/or EDUCATION:* High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.WORKING CONDITIONSFrequent walking and standingFrequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandiseFrequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainersFrequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 poundsOccasional climbing (using step ladder) up to heights of six feetFast-paced environment; moderate noise levelOccasional exposure to outside weather conditionsOccasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.Relocation assistance is not available for this position. xowvosu Dollar General Corporation is an equal opportunity employer.

Posted 9 hours ago

Work Life Balance

LEAD SALES ASSOCIATE-FT - 21 and older only - in FORT FAIRFIELD, ME S30730

Dollar General Corporation Fort Fairfield, ME

Work Where You MatterIf you think you are the right match for the following opportunity, apply after reading the complete description.At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.Company OverviewDollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at DetailsGENERAL SUMMARY:Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.DUTIES and ESSENTIAL JOB FUNCTIONS:Unload trucks according to the prescribed process for the store.Follow company work processes to receive, open and unpack cartons and totes.Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.Restock returned and recovered merchandise.Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.Assist in plan-o-gram implementation and maintenance.Assist customers by locating merchandise.Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.Greet customers as they enter the store.Maintain register countertops and bags; implement register countertop plan-o-grams.Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.Collect payment from customer and make change.Clean front end of store and help set up sidewalk displays.Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.Provide superior customer service leadership.Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.Open and/or close the store under specific direction of the Area Manager.In the Absence of the Store Manager or Assistant Store Manager:Authorize and sign for refunds and overrides; count register; make bank deposits.Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.Monitor cameras for unusual activities (customers and employees), if applicable.Supply cashiers with change when needed.Complete all required paperwork and documentation according to guidelines and deadlines as assigned.QualificationsKNOWLEDGE and SKILLS:Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.Knowledge of cash handling procedures including cashier accountability and deposit control.Ability to perform IBM cash register functions.Knowledge of cash, facility and safety control policies and practices.Effective interpersonal and oral & written communication skills.Understanding of safety policies and practices.Ability to read and follow plan-o-gram and merchandise presentation guidance.WORK EXPERIENCE and/or EDUCATION:* High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.WORKING CONDITIONSFrequent walking and standingFrequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandiseFrequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainersFrequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 poundsOccasional climbing (using step ladder) up to heights of six feetFast-paced environment; moderate noise levelOccasional exposure to outside weather conditionsOccasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.Relocation assistance is not available for this position. xowvosu Dollar General Corporation is an equal opportunity employer.

Customer Service Representative

Quipt Home Medical Fort Fairfield, ME

Job DescriptionJob DescriptionDescription:Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position: Customer Service RepresentativePosition Reports To Branch Manager/CSR DirectorPosition Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.Let’s start with what’s important to you. The Benefits.....Medical Insurance- multiple plans to choose fromDental & Vision InsuranceShort Term Disability & Long Term Disability OptionsLife Insurance Generous PTO planPaid Holidays 401K 401K matchCompetitive Pay Essential Responsibilities:Have a comprehensive understanding of the following:All products we carryCompanywide Policies, Procedures, Standards, Specifications, Guidelines and Training ProgramsBasic Brightree FunctionsProper Intake ProceduresInsurance Verification and EligibilityCMN Requirements and Prior AuthorizationsDocumentation Requirements of the EquipmentPatient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)Difference Between Verbal, Written and WOPD ordersComplaint Resolution ProceduresAnswers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.All patient files and information are maintained and current at all times.Participates in company training programsDemonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.Timely filing of all necessary paperwork into patient charts.Assist in working various computer reports for quality assurance.Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.Strict adherence to all company policies and procedures.Performs schedules hours, staggered shifts in accordance to the needs of the company.Perform all above duties in other company locations when required.May perform other duties not specifically listed in this position description as assigned by supervisor.Continually strive to develop your knowledge and skills in all areas of your job.Requirements:Position QualificationsHigh School Diploma or equivalentPrevious experience in a Clerical or Customer Service environmentKnowledge of Microsoft Office (Word, Excel) etc.Proficient general office skills (typing, computer, fax, filing, multiple phone line)Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferredContinuing EducationAs designated by management to include company in services and off-site training programs as appropriate to industry and position.FLSA StatusNon-ExemptLicenses, etc.None

Personal Lines Associate

United Insurance Fort Fairfield, ME

Job DescriptionJob DescriptionDescription:The Personal Lines Associate works to support the Personal Lines Account Manager(s) by delivering excellent customer service, processes transactions according to agency defined workflows, prepares proposals, and builds strong relationships with team members, carrier, clients, and our community.The essential functions include, but are not limited to the following:Establish and maintain a positive team-oriented relationship with colleagues. Adhere to company policies and procedures for workflow and documentation. Screen and answer incoming calls – assist and forward as appropriate.Review and process mail using personnel and procedures in place for support. Check incoming faxes and distribute as needed.Respond to daily telephone calls and requests for: ID cards, Binder, BOR, cancellations and reinstatements, payments, billing issues.Support our Agency objective to deliver excellent customer service by processing transactions according to our agency defined workflows, such as policy retrieval, renewals, endorsements, policy changes, loss runs requests, and other similar transactions.Assist Account Managers in their efforts to document client and carrier interactions by attaching files to EPIC and updating activities/notes according to our agency defined workflows.Contribute to the enhancement of workflow documentation and process improvement.Develop expertise in the EPIC system.Respond to requests from team members in a timely and professional manner.Expand knowledge of insurance coverages and grow both personally and professionally.Communicate quotes to Account Manager(s) regarding costs, consequences, and obligations.Act as a gatekeeper of information by escalating requests to Account Manager(s) when necessary. Responding to client or carrier needs, as directed by Account Manager(s) while providing excellent service. Provide excellent service to our customers, carriers, and team members.Enter quotes into online rating platforms (PL Rater) for Account Manager(s).Prepare quote proposals for Account Manager(s) to present to clients.Once licensed, cover for Account Manager(s) when they are out of the office. Meet or exceed expectations of job responsibilities. Performing other duties as assigned.Requirements:Prior experience in related field preferred, but not required. Highschool diploma or equivalentObtain state P&C licensing within 90 days of employment.Organized, ability to multitask, and time management skillsSelf-motivatedProficient utilizing desktop applications such as MS Office (Excel, Word, Outlook).Excellent oral and written communication skillsExcellent customer relationship skillsPositive, friendly, and professional attitudePHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Posted 9 hours ago

Quick Apply

SALES ASSOCIATE in FORT FAIRFIELD, ME S30730

Dollar General Corporation Fort Fairfield, ME

Work Where You MatterAt Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.Company OverviewDollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at DetailsGENERAL SUMMARY:Act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets.DUTIES and ESSENTIAL JOB FUNCTIONS:Unload trucks.Follow company work processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.Build merchandise displays.Stock merchandise; rotate and face merchandise on shelves.Restock recovered merchandise.Assist customers by locating merchandise.Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.Comply with company policies and procedures.Greet customers.Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.Collect payment from customer and make change.Assist with ordering merchandise using hand-held scanners, as needed.Clean front end of store and help set up sidewalk displays when necessary.QualificationsKNOWLEDGE and SKILLS:Effective interpersonal and oral communication skills.Understanding of safety policies and practices.Ability to read and follow plan-o-gram and merchandise presentation guidance.Knowledge of basic cash handling procedures.Basic mathematical skills.Ability to perform IBM cash register functions.WORK EXPERIENCE and/or EDUCATION:* High school diploma or equivalent preferred.WORKING CONDITIONSFrequent walking and standingFrequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandiseFrequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainersFrequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 poundsOccasional climbing (using step ladder) up to heights of six feetApply fast, check the full description by scrolling below to find out the full requirements for this role.* Fast-paced environment; moderate noise level* Occasional exposure to outside weather conditionsRelocation assistance is not available for this position. xowvosu Dollar General Corporation is an equal opportunity employer._New Hire Starting Pay Range: 15.10 - 15.20

Director of Labor and Delivery jobs in Fort Fairfield