Advanced Technical Support Specialist jobs in Clio

Guest Care Specialist

Join to apply for the Guest Care Specialist role at Monro, Inc. Company Overview Monro’s family of brands is a leading automotive service and tire dealer in the United States, working on approximately five million vehicles annually. We prioritize a people-first approach, valuing every guest and teammate. Headquartered in Rochester, NY, since 1957, we have grown to nearly 1,300 shops across 32 states, supporting various regional brands and community connections. Our mission is to provide the highest quality tire and auto service, and we seek motivated individuals to join us in retail, management, and support roles. Job Description Serve as the first point of contact for guests both on the phone and in-store, engaging with them, scheduling appointments, and building trust. Assist in guest care, work order completion, register assistance, and facility maintenance under management supervision. Perform opening and closing duties as a secondary key carrier. Follow policies related to cash handling, refunds, and guest complaints, collaborating with management to resolve issues. Communicate all products and services effectively to guests. Adhere to company policies, safety standards, and governmental regulations, maintaining a safe work environment. Keep the guest waiting area organized and neat. Perform other duties as assigned. Salary Range $18.00 - $20.00 per hour, depending on experience. Responsibilities Complete Monro's training to effectively execute the selling process. Engage with guests, schedule appointments, and assist with work orders and transactions. Support guest care and facility maintenance as directed. Carry out opening and closing responsibilities. Follow policies on payments, refunds, and guest interactions. Understand and communicate Monro's products and services. Comply with safety and environmental standards. Maintain a safe, organized, and welcoming environment. Perform additional duties as needed. Qualifications High school diploma or equivalent. Valid driver’s license and satisfactory Motor Vehicle Report. At least 1 year of sales experience. Strong verbal communication and basic sales skills. Profile Attributes Excellent guest service focus. Clear, professional communication skills. Ability to understand and explain products/services. Critical thinking and problem-solving abilities. Effective time management and multitasking skills. Team player with collaboration skills. Availability to work days, evenings, weekends, and holidays. Work Environment & Physical Requirements Work in an automotive shop environment with exposure to noise, weather, chemicals, and dust. Must be able to lift up to 50 pounds, stand/walk for extended periods, and operate a vehicle safely. Additional Benefits Paid vacation and holidays for full-time staff. Immediate 401k eligibility. Direct Deposit, employee discounts, healthcare, vision, dental, and career growth opportunities. Equal Opportunity Statement Monro Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace. #J-18808-Ljbffr

Dynamic Environment

Sr. Consumer Lending Specialist

Purpose Financial Clio, MI

Address :2165 W. Vienna Rd.,Clio,Michigan,United States -48420 Bi-Lingual Spanish is a plus!! Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! We offer: Competitive Wages Health/Life Benefits 401(k) Savings Plan with Company Match 3 Weeks of Paid Parental Leave 11 Company Paid Holiday's Paid Time Off including Volunteer Time Vacation Carryover Tuition Reimbursement Work-Life Balance Business Casual Environment Rewards & Recognition Program Employee Assistance Program To learn more about Advance America visitthe Advance America Website . Position Summary The Senior Consumer Lending Sales Specialist (Sr. CLSS) is a performance-based, hands-on role that drives exceptional customer service while exceeding individual and branch sales goals. This position requires demonstrated expertise in customer relationship management, analytical skills, and proven success in sales and customer acquisition. The Sr. CLSS leads by example and mentors team members while actively contributing to branch success through exceeding performance metrics defined by management and excelling in marketing and collection efforts. All responsibilities must be executed with expert knowledge of federal and state regulations while ensuring strict adherence to established company policies, procedures, and practices. Job Responsibility Customer Service Sales, Marketing & Customer Acquisition Excel in multi-channel customer acquisition, consistently surpassing sales goals Deliver exceptional customer experiences while managing complex loan portfolios Provide financial solutions aligned with customer goals and needs Champion customer relationships to achieve strong portfolio growth and retention • Lead community marketing initiatives by developing strategic partnerships and executing targeted outreach programs to drive sustainable growth. Serve as a subject matter expert, sharing best practices and mentoring colleagues Exemplify company core values through professional excellence and effective handling of customer relationships Operations & Compliance Surpass branch financial objectives and metrics Demonstrate expert knowledge of company policies, state and federal regulations Maintain highest standards in cash controls and security Excel in documentation accuracy and completeness Achieve superior results in collection activities Team Collaboration Serve as a role model in team environment by sharing expertise with colleagues and recommending process improvements Support branch strategic initiatives through active participation, knowledge sharing, and operational enhancements Job Responsibilities Cont. Education Required High School Diploma or equivalent required; some college preferred. Experience Required Demonstrated track record of high performance in sales and/or customer service, with proven success in meeting or exceeding goals. Minimum of 3-5 years of proven achievement in one or more of the following areas: sales, retail, banking, or collections, with documented results in customer relationship management and revenue growth. Knowledge Required Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; ability to work alone on occasion; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to follow procedures in the normal course of business; ability to develop and maintain business relationships. Physical Requirements Standing for long periods of time; sitting occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any branch within the division (distance varies by division) Competencies Action-Oriented Customer Commitment Purpose-Driven Vision-Driven Travel Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, staffing, special events, and banking responsibilities. Attire The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business. Other Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check and Motor Vehicle Report (MVR). Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 45111 #J-18808-Ljbffr

Best Match

Parts Specialist

O'Reilly Auto Parts Clio, MI

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.

Work Life Balance

Guest Care Specialist

Monro Muffler Brake Clio, MI

Restaurant Management Opportunities

Arby's Clio, MI

Join to apply for the Restaurant Management Opportunities role at Arby's 2 days ago Be among the first 25 applicants Join to apply for the Restaurant Management Opportunities role at Arby's RESTAURANT MANAGEMENT OPPORTUNITIES We’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. As a growing company, we’re always looking for top talent to join our family. By applying, you’re adding your resume to our database, and we’ll reach out to you as soon as a position is available. You’re in the right place if you’re here for: Bonus Program* Discounted Curly Fries (and all our menu items for that matter) Free Shift Meals* Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental, and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You’re also in the right place if you’re looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference – a company that shares your values. SOMETHING TO HANG YOUR HAT ON As a Restaurant Manager (General Manager or Assistant Manager), you will be the leader of your restaurant’s Meatcraft. You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sales and profit goals, you’ll be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this best-brand-you-ever-worked-for job, you: Have at least six months to one year of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delicious Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, GA. Arby’s, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can’t do that without great people like you. Arby’s is an equal opportunity employer. *Subject to availability and certain eligibility requirements. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Restaurants Referrals increase your chances of interviewing at Arby's by 2x Sign in to set job alerts for “Restaurant Specialist” roles. Burger King Restaurant Assistant Manager Clio, MI $53,000.00-$65,000.00 2 weeks ago Birch Run, MI $53,000.00-$65,000.00 3 weeks ago Flint, MI $42,000.00-$58,000.00 1 month ago Line Cook- The Captain's Club Golf & Event Center Flint, MI $65,000.00-$75,000.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Retail Associate

SpartanNash Clio, MI

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.” Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now! Location: 710 S. Mill - Clio, Michigan 48420-1491 Job Description: At VG's, relationships matter – and, as a retail store associate, you are essential to our success. We are looking for talented individuals who are ready to make an immediate impact at our retail stores. Ready to learn, grow and thrive? Join our team today! Accepting applications for: Cashier Guest Assistant Produce Associate Deli Associate Meat Associate Barista Pharmacy Technician VG's is proud to provide: A clean, safe work environment – we follow rigorous cleaning procedures, complete daily associate health screenings, and continue to implement new measures to keep our family of associates and store guests safe and healthy. Competitive wages and 401k match. Career development and training programs. The ability to earn paid vacation. Opportunities for medical, dental and vision insurance. 10% associate discount. In return, we ask that our associates bring: An absolute customer-focus. A friendly, enthusiastic attitude. Good verbal communication and an approachable demeanor. Attention to detail – especially where product quality is concerned. Dedication to keeping our work environment safe, respectful, and fun. Sound like you? Apply below to join our team! As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package . SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position. #J-18808-Ljbffr

Store Manager

Monro, Inc. Clio, MI

Join to apply for the Store Manager role at Monro, Inc. Get AI-powered advice on this job and more exclusive features. Compensation: Salary Range: $57,000 - $70,000 per year - Based on experience. This Role Is Eligible For Additional Compensation And Incentives. Company Info: Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, NY, since 1957, we have grown to nearly 1,300 stores across 32 states, supporting 16 brands. Our mission is to provide the highest quality tire and auto service, building guest relationships based on honesty and integrity. We offer career opportunities in retail, management, and store operations. About the Role: The Store Manager is a salaried leadership role reporting to the District Manager. Responsibilities include leading store operations, coaching staff, achieving sales goals, managing expenses, and ensuring customer satisfaction. The role involves overseeing technicians, guest care specialists, and other team members, supporting store growth and operational excellence. Responsibilities: Lead and develop sales and technical teams to deliver a 5-star guest experience. Achieve sales goals through effective sales strategies and product promotion. Manage staffing, training, and performance of store teammates. Control expenses and manage inventory effectively. Maintain store cleanliness and safety standards. Schedule guest appointments and assign tasks based on team skills. Build guest relationships to foster loyalty and retention. Ensure compliance with company policies, safety standards, and environmental regulations. Maintain technical knowledge through ongoing training. Perform other duties as assigned. Qualifications: High School Diploma or equivalent. Leadership experience in retail or sales environment. Ability to manage and motivate a team, drive results, and control costs. Strong communication skills. Valid driver’s license and clean Motor Vehicle Report (MVR). Profile Summary: Customer-focused with experience in team leadership. Excellent communication and problem-solving skills. Business-minded with a goal-oriented approach. Proactive and able to multitask in a fast-paced environment. Additional Information: Work environment involves exposure to automotive shop conditions, including noise, weather, chemicals, and physical activity. Must be able to lift up to 50 lbs, work flexible hours, and stand for long periods. Benefits include incentives, paid time off, certifications reimbursement, 401(k), health insurance, employee discounts, and career growth opportunities. Monro is an Equal Opportunity Employer, considering all applicants without discrimination. #J-18808-Ljbffr

Commercial Sales Manager

AutoZone Clio, MI

Join to apply for the Commercial Sales Manager role at AutoZone 6 days ago Be among the first 25 applicants Join to apply for the Commercial Sales Manager role at AutoZone The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The CSM exceeds customer’s expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday. Responsibilities Achieve growth and hit sales targets by successfully maintaining and developing commercial sales. Develop new accounts through face to face and telephone contact with potential customers Act as the primary contact for commercial customers; Actively maintain open lines of communication between AutoZone and commercial customers Ensure efficient delivery of products by planning delivery routes and managing drivers. Ensures appropriate delivery documentation is generated for each delivery Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; Conduct research to guarantee the customer is offered the ‘right part for the right price’ Maintain records and billing for commercial accounts; processes returns and reconciles accounts Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised. Contribute to the AutoZone ‘one-team’ environment by assisting customers and AutoZoners with various aspects of the business Build and maintain strong relationship with management team. Assists with training and developing drivers, commercial specialist, and other AutoZoners as directed by the SM or DM Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Follows proper accident and claim procedures. Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues. Requirements High School Diploma or equivalent Basic knowledge of automotive parts is required Effective leader with excellent communication skills, strong decision making abilities, and excellent selling skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits At AutoZone AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some Of These Benefits Include Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer atcareers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance Poster https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Retail Referrals increase your chances of interviewing at AutoZone by 2x Sign in to set job alerts for “Commercial Sales Manager” roles. Saginaw, MI $150,000.00-$200,000.00 6 months ago Assistant General Manager, ADESA (Relocation Required) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Field Service Technician I

Aventiv Technologies Clio, AL

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies – Where your future awaits - YouTube *Heavy travel will be required - month stipend for vehicle and % of mileage reimbursement provided* Job Purpose: Responsible for maintenance and repair telecommunication equipment, associated computers, networking, and electronic equipment and to install or assist in installing all Securus’ products, features, and equipment. Travels from location to location to resolve issues as stated above but could also serve as an onsite technician for a particular customer providing both technical and administrative duties or as a hybrid technician who is both on-site and roving. Repairs, maintains, programs, and installs telecommunications hardware, associated LAN/WAN/networking hardware/software, various electronic equipment, and wiring per specifications, codes, standards, and operational procedures in correctional facilities. Repairs/installs phones, kiosks, video terminals, WAP’s, tablets, and other required equipment within correctional facilities within assigned areas of responsibility. Maintain and provide operations support for site surveys, pre-bid meetings, and/or sales conferences. Communicates with dispatchers to receive work assignments and provides dispatchers with ETA for arrival and departure information. Troubleshoot situations where standard procedures have failed in isolating or resolving problems while interfacing with multiple departments for problem resolution. Required to assist in educating and training Securus customers, providing information to technical support, and following directions given on Securus products & services. Provide administrative services on a needed basis or when dedicated to a particular customer: data entry including PIN/PAN, blocks/unblocks, customer reporting, training, providing CDR reports, assisting with video visitation and burning recordings and/or video to CD/DVD per subpoena and testifying in court when required. Maintains inventory of equipment and tools. Manages and maintains assigned company inventories and assets (tool, vehicle, parts inventory, laptop etc.). Demonstrates proficient skills with telephony–pulling cable, terminating cable, troubleshooting wiring, loading configuration files, installing and maintaining all Securus equipment. Knowledge, Skills, and Abilities: Demonstrate a proficient understanding of the customers’ service needs and work to improve the operation of their facility with regard to all of Securus products such as Inmate Calling System, Video Visitation, Kiosk, and/or Tablets. Working knowledge and the ability to learn of all applicable practices, standards, and codes (cabling, networking, industry, and Securus equipment). Ability to work all tasks to completion with a high sense of urgency and the highest work quality. Must have or learn basic knowledge of Securus’ products, features, and equipment. Determine when to negotiate alternatives, when to escalate a problem, or when to ask for assistance in dealing with the various issues reported. Timely responses to requests from management and customers via phone, e-mail, and/or reporting. Adhere to Field Service Standards and all Company policies. Self-starting, able to self-train on telephony-based product line. Excellent ability at multi-tasking, setting priorities, and tracking issues concurrently. Strong communication skills, written and verbal, for working with customers, dispatchers, technical support, specialists, other field technicians, and management. Minimum Qualifications: High school diploma or GED. 1 year of installation repair and maintenance of telecom and networking devices. Experience working with Windows OS, VOIP, Adtran AOS, or Cisco IOS and wireless technology. Telephony experience - including but not limited to: pulling cable (Cat3 & Cat5), terminations (110, 66, Krone, RJ11 & RJ45) up to 100 pair cables, and troubleshooting wiring / T1 / CO dial tone problems. Preferred Qualifications: Electronics / Electrical Certification or Degree. 2 years of installation repair and maintenance of telecom and networking devices. Physical Requirements: Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, and using peripheral computer tools. You may be required to lift up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Salary and Benefits: At Aventiv Technologies, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer. $22.36-$25.49/hour (depending upon experience). Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. #J-18808-Ljbffr

Flexible Data Collection Specialist (Hiring Immediately)

Maxion Research Clio, CA

Join Our Part-Time Research Studies Today! Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies including focus groups, clinical trials, online surveys, secret shopping, and product reviews. If you enjoy sharing your opinion and making an impact, this opportunity is for you. Why Choose Us? You have the flexibility to work either from home or in-person, with the option to choose what suits you best. This is an excellent chance to balance your personal life while contributing to important research, all while getting paid. What You Can Earn: - **Up to $250/hr** for single-session studies. - **Up to $3,000** for multi-session studies. - Multiple payment options including PayPal, direct checks, and virtual gift cards. - Additional opportunities to earn bonuses and rewards. What You'll Be Doing: - Participate in focus groups, clinical trials, or online studies by following simple, clear instructions. - Engage in research focus groups, providing valuable insights. - Review and complete written studies, offering honest feedback. - Test products and services, sharing your thoughts and experiences. What We Need From You: - A working camera on your smartphone or a webcam on your computer is recommended. - Reliable internet connection for seamless participation. - Enthusiasm to fully engage in one or more topics of interest. - Ability to follow written and oral instructions accurately. - Must be at least 16 years old. - Basic English proficiency in both writing and speaking. - Access to a computer, phone, or tablet with internet for certain tasks. - A quiet, distraction-free workspace. - Self-motivation to work independently and efficiently. - Willingness to learn and develop skills for remote work success. What You'll Enjoy: - Participate in online and in-person discussions without any commute if working remotely. - No minimum hours—work part-time on your schedule. - Receive free product samples from our partners and sponsors in exchange for your feedback. - Be the first to test and experience products before they hit the market. - Flexibility to work from home and create your ideal work-life balance. Who Should Apply? Whether you're looking for part-time, short-term work or simply want to earn extra cash, this role is open to everyone. No previous experience is necessary, and we welcome applicants from all backgrounds. Apply now and secure your spot in our next research study while positions are still available!

Server

Applebee's - Miller Apple Clio, MI

Talented Full Time and Part Time: Servers You must be: At least 18 years old Have reliable transportation Eligible to work in the US In addition to Server roles, we also are always looking for Bartender, Host / Hostess and To Go Specialist roles to j Server, Restaurant

High salary

Team Member-Franchise - 4129 - Clio, MI (Clio, MI)

Checkers Drive-In Restaurants, Inc. Clio, MI

The Team Member delivers over the top guest experience while working in a variety of roles within the restaurant. Whether they are acting as the "Grill Guru", the "Fry Fanatic", or "Guest Service Specialist", they are focused on hot, fresh, flavorful food, and creating happy guests.

Store Manager

Monro, Inc. Clio, MI

Join to apply for the Store Manager role at Monro, Inc. Get AI-powered advice on this job and more exclusive features. Compensation: Salary Range: $57,000 - $70,000 per year - Based on experience. This Role Is Eligible For Additional Compensation And Incentives. Company Info: Monros family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, NY, since 1957, we have grown to nearly 1,300 stores across 32 states, supporting 16 brands. Our mission is to provide the highest quality tire and auto service, building guest relationships based on honesty and integrity. We offer career opportunities in retail, management, and store operations. About the Role: The Store Manager is a salaried leadership role reporting to the District Manager. Responsibilities include leading store operations, coaching staff, achieving sales goals, managing expenses, and ensuring customer satisfaction. The role involves overseeing technicians, guest care specialists, and other team members, supporting store growth and operational excellence. Responsibilities: Lead and develop sales and technical teams to deliver a 5-star guest experience. Achieve sales goals through effective sales strategies and product promotion. Manage staffing, training, and performance of store teammates. Control expenses and manage inventory effectively. Maintain store cleanliness and safety standards. Schedule guest appointments and assign tasks based on team skills. Build guest relationships to foster loyalty and retention. Ensure compliance with company policies, safety standards, and environmental regulations. Maintain technical knowledge through ongoing training. Perform other duties as assigned. Qualifications: High School Diploma or equivalent. Leadership experience in retail or sales environment. Ability to manage and motivate a team, drive results, and control costs. Strong communication skills. Valid drivers license and clean Motor Vehicle Report (MVR). Profile Summary: Customer-focused with experience in team leadership. Excellent communication and problem-solving skills. Business-minded with a goal-oriented approach. Proactive and able to multitask in a fast-paced environment. Additional Information: Work environment involves exposure to automotive shop conditions, including noise, weather, chemicals, and physical activity. Must be able to lift up to 50 lbs, work flexible hours, and stand for long periods. Benefits include incentives, paid time off, certifications reimbursement, 401(k), health insurance, employee discounts, and career growth opportunities. Monro is an Equal Opportunity Employer, considering all applicants without discrimination. #J-18808-Ljbffr

Best Match

Retail Associate

SpartanNash Company Clio, MI

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now! Location: 710 S. Mill - Clio, Michigan 48420-1491 Job Description: Job Description At VG's, relationships matter - and, as a retail store associate, you are essential to our success. We are looking for talented individuals who are ready to make an immediate impact at our retail stores. Ready to learn, grow and thrive? Join our team today! Accepting applications for: Cashier Guest Assistant Produce Associate Deli Associate Meat Associate Barista Pharmacy Technician VG's is proud to provide: A clean, safe work environment - we follow rigorous cleaning procedures, complete daily associate health screenings, and continue to implement new measures to keep our family of associates and store guests safe and healthy. Competitive wages and 401k match. Career development and training programs. The ability to earn paid vacation Opportunities for medical, dental and vision insurance 10% associate discount. In return, we ask that our associates bring: An absolute customer-focus. A friendly, enthusiastic attitude. Good verbal communication and an approachable demeanor. Attention to detail - especially where product quality is concerned. Dedication to keeping our work environment safe, respectful, and fun. Sound like you? Apply below to join our team! As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package. SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.

Registered Nurse (RN)

MLee Healthcare Staffing and Recruiting, Inc Clio, SC

Registered Nurse (RN) - Hospital SettingAre you a dedicated and compassionate Registered Nurse (RN) looking to make a meaningful difference in patient care? Join our healthcare team in Clio, South Carolina , where you'll provide high-quality care to a diverse group of patients in a supportive, collaborative environment. As an RN, your role will be essential in improving patient outcomes and contributing to the well-being of the community.What You'll Do:Deliver Patient Care:Provide comprehensive nursing care to patients with a variety of medical needsAdminister medications, perform assessments, and carry out medical procedures as neededCollaborate with physicians and healthcare teams to develop and implement individualized care plansMonitor Patient Progress: Continuously assess and document patients' conditions, adjusting care plans as necessaryEnsure that patients are comfortable, safe, and receiving the appropriate treatments at all timesPatient Education: Educate patients and their families about health conditions, treatment options, and recovery processesEmpower patients to manage their health through self-care strategies and healthy lifestyle choicesCollaborate with Healthcare Teams: Work alongside doctors, specialists, and other healthcare professionals to ensure optimal patient careParticipate in team rounds and provide updates on patient status and progressEnsure High Standards of Care: Follow best practices and hospital protocols to ensure the safety and comfort of all patientsMaintain compliance with healthcare regulations and privacy laws (HIPAA)Qualifications: Active Registered Nurse (RN) licenseBLS certification required; ACLS certification preferredAssociate's or Bachelor's degree in Nursing (ADN or BSN)Previous experience in a hospital setting is preferred, but not requiredStrong clinical skills, attention to detail, and the ability to think criticallyExcellent communication skills and a team-oriented approach to careCompassionate and patient-centered care approachWhat We Offer: Competitive Salary: Based on experience and qualificationsHealth & Wellness: Comprehensive medical, dental, and vision insuranceTime Off: Generous PTO, sick leave, and holiday benefitsProfessional Development: Opportunities for continuing education, certifications, and career advancementSupportive Environment: Join a dedicated team of healthcare professionals in a collaborative, close-knit settingWhy Clio, South Carolina?Clio, South Carolina, is a growing city with a rich cultural heritage and a strong sense of community. Known for its Southern hospitality, Clio offers a blend of modern amenities and small-town charm. The city boasts a variety of parks, historic sites, and a vibrant arts scene, making it a wonderful place to live and work. With excellent schools, a low cost of living, and easy access to both the coast and larger cities like Charleston, Clio provides an ideal environment for both personal and professional growth.Clio, South CarolinaA Great Place to Work, Live, and GrowClio is perfect for those seeking a balanced lifestyle with a strong sense of community. Whether you're exploring the historic district, enjoying outdoor activities, or attending local events, Clio offers a fulfilling experience. With friendly neighbors and a growing healthcare sector, Clio is a great place for Registered Nurses to advance their careers while enjoying life in the heart of the Palmetto State.Ready to make a difference in the lives of your patients and join a thriving healthcare team? Apply today to become a Registered Nurse in Clio and take the next step in your nursing career while enjoying all the benefits this charming city has to offer.

Home Healthcare Nurse - LPN or RN

Centria Healthcare Clio, MI

Job Description Job Description Are you a dedicated nurse with a passion for caring for and improving the lives of children? Centria Healthcare, the number one provider of Private Duty Nursing in Michigan , is looking for exceptional RNs and LPNs just like YOU to join our private duty, pediatric nursing team in the Clio, Flint, Mt. Morris, Durand, MI area! Why Choose Centria? At Centria, we pride ourselves on hiring excellent nurses and providing them with access to a diverse patient population that they might not encounter in traditional facility or hospital settings. Our success is driven by our comprehensive training program designed to prepare nurses to deliver comfortable, confident, and positive outcomes for our clients. About the Role: We have immediate needs for private duty nurses (RNs or LPNs) in the West Bloomfield Township area to provide home care to pediatric patients. Our pediatric population ranges in ages from birth to 21 years of age. Weekly Pay Create Your Own Schedule : Although this specific position is a day shift, in general, we never mandate shifts, giving you the flexibility to balance work and personal life. Supportive Environment : New to home care? We have dedicated staff invested in your success. Healthy Work-Life Balance: Providing 1-on-1 care promotes a balanced and fulfilling professional life. Growing Company: We are expanding rapidly and are excited to welcome great individuals to our team. Don't Have a Lot of Experience? No Problem! Whether you're new to home care or need a refresher on trach care, we offer training opportunities and the chance to shadow experienced nurses to gain the comfort level needed to provide optimal care. What We Offer: Competitive pay Comprehensive training programs Supportive and caring work environment Opportunities for professional growth and development Who We Are Looking For: Caring, professional, and dedicated RNs and LPNs Nurses passionate about providing exceptional care Individuals who value a healthy work-life balance and want to make a positive impact on their clients' lives Responsibilities Perform duties outlined in patient's plan of care TBI + SCI rehabilitation Geriatric care Ventilator and Tracheotomy care (Training Provided) Gastrostomy tube care (Training Provided) Dispensing medications Observe client’s physical, mental and emotional conditions. Report any changes Document observed changes Communicates effectively with Clinical team to increase optimal outcomes Maintains professional nature within the home setting Required Qualifications, Skills, and Knowledge Excellent oral and written communication skills Ability to follow verbal and written instructions Ability to utilize computers/tablets and computer software Current state license as an RN or LPN Valid driver’s license and reliable transportation Current negative TB skin test or negative chest X-ray CPR certified Benefits we have to offer: - Full-scale Benefits Package: Medical Dental Vision Sick Pay Flexible schedule Paid training Virtual Orientation Electronic charting Dedicated staffing specialists Employee Assistance Program (EAP) Referral bonus COVID supply support Tuition Assistance Program 24/7 On Call support Highest quality metrics in the industry Opportunities for advancement within the organization About Centria: Founded in 2009 and headquartered in Farmington Hills, Michigan, Centria Healthcare is a leading provider of home-based catastrophic injury and rehabilitation care, private duty nursing, and supportive living services across the state of Michigan. Centria coordinates among multiple disciplines for its rehabilitation services including physical therapy and occupational therapy. Transcending beyond the role of traditional home healthcare providers, Centria has established itself as a market leader through its diverse expertise spanning from the rehabilitation of those who have experienced a Traumatic Brain Injury or Spinal Cord Injury to children dependent on technology. Centria has developed the most comprehensive programs to care for individuals involved in the most serious accidents with potentially long-term complications relating to those accidents. All applicants receive consideration of employment without regard to race, color, creed, religion, age, sex, national origin, ancestry, disability, veteran status, size, height, weight, marital status, family status, gender identity or expression, affectional or sexual orientation, genetic information, or any other legally protected status Job Types: Full-time, Part-time Pay: $28.00 - $33.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Paid sick time Paid time off Referral program Tuition reimbursement Vision insurance Medical Specialty: Critical & Intensive Care Home Health Pediatrics Physical Setting: Acute care High acuity unit Long term care Private practice Job Types: Full-time, Part-time Benefits: Dental insurance Flexible schedule Health insurance Referral program Vision insurance Medical Specialty: Home Health Pediatrics Wound Care License/Certification: Michigan LPN or RN license (Required) Company Description Centria Healthcare is always looking to hire caring, professional and dedicated staff. A healthy work life balance is considered in the structure of our organization. We want our clients and staff healthy and happy. We love what we do and have a high expectation of service. We are growing tremendously and are looking forward to adding great individuals to our team. We understand that our employees are our greatest asset. Company Description Centria Healthcare is always looking to hire caring, professional and dedicated staff. A healthy work life balance is considered in the structure of our organization. We want our clients and staff healthy and happy. We love what we do and have a high expectation of service. We are growing tremendously and are looking forward to adding great individuals to our team. We understand that our employees are our greatest asset.

Server

Applebee's Clio, MI

Job Description Job Description This is a tipped role and you will make a base pay + tips, advertised pay is a total estimate , with tips, based on current information. Applebee's started with the same philosophy we follow today focused on serving good food to good people. Today, with almost 1,700 locations and counting, what was once a popular neighborhood restaurant has grown to become the largest casual-dining chain in the world. Work in a friendly, fast-paced environment where real friends and real connections are made! At Miller Apple, we know that a diverse culture means more than just recognizing our differences. A truly diverse culture allows you the opportunity and freedom to be yourself. We are committed to celebrating diversity and to fostering a diverse working community that reflects the vibrant neighborhoods that surround our restaurants. Now Hiring Talented Full Time and Part Time: Servers You must be: At least 18 years old Have reliable transportation Eligible to work in the US In addition to Server roles, we also are always looking for Bartender, Host / Hostess and To Go Specialist roles to join our Front of House Team. If you have a commitment to excellence and the drive to succeed, we want to hear from you! We offer competitive wages, a great work atmosphere, flexible schedules and more! Miller Apple is a Franchisee of Applebee's and an Equal Opportunity Employer. Applebee's (APP) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Applebees you can grow your career with us. This restaurant front of house job for Food Server / Waiter will focus on guest service / waiting tables in which you will be expected to provide great customer service. Mesero / Mesera roles also must interact with co-workers in a friendly and thoughtful manner in addition to other Waiters / Waitresses.

Store Manager

Monro, Inc. Clio, MI

Company Description Compensation: Salary Range: $57,000 - $70,000 per year - Based on experience. This role is eligible for additional compensation and incentives. Company Info: Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Destination Monro -Your Career is Here! About the Role: The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro's vision to be America's leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. Job Description Compensation: Salary Range: $60,000 - $80,000 per year - Based on experience. This role is eligible for additional compensation and incentives. Responsibilities: Develop sales and technical teammates to produce a consistent 5-star Guest experience. Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry. Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty. Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services. Provide direction and oversight to other technicians and assist where needed with services/repairs. Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates. Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. Audit courtesy inspections performed by teammates. Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs. Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions. Attend to all guest needs in areas of sales, service, complaints, and adjustments. Build guest relationships to maximize customer satisfaction, loyalty, and retention. Assist teammates in conveying repair and service needs to guests. Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. Perform other duties as assigned and required. Qualifications Qualifications: High School Diploma or equivalent. Demonstrated leadership experience in a retail/sales environment. Proven ability to manage, drive and deliver financial results while controlling costs. Ability to influence and motivate a team to achieve set goals and objectives. Ability to problem solve, manage inventory, merchandising, and customer service. Communications skills to effectively communicate with teammates and guests. Complete all Monro required training with the guidelines and timing provided. Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives. Profile Summary: Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports. Business mentality with the drive to exceed established goals. Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages. Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment. Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions. Ability to effectively mentor, coach and develop teammates. Ability to problem solve and resolve customer complaints. Additional Information Work Environment & Physical Requirements: This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. Store Managers must be able to complete the following but not limited to: Ability to work flexible hours, days, evenings, weekends, and holidays. Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Benefits: Performance based incentives Paid vacation and holidays Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses, where applicable 401k eligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental Employee Access Perks Career Advancement Opportunities This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs. Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant's explanation, and the relationship to the position sought in making its determination. Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Your next Destination! Growth Opportunity: At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.