Automotive Customer Service Representative jobs in Martinsburg

Student Services Representative - Remote

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Assist customers with questions and recommendations+ Manage sales transactions while working assigned cash register+ Maintain security of cash and protect company assets+ Keep the store well-stocked, and recover merchandise+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders+ High school diploma or equivalent is preferred+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred+ Ability to follow instructions and interpret operational documents is required+ from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting+ Excellent customer service and relationship management skills are required+ We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:+ Employee Assistance Program+ Retirement plans+ We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _.__Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Part time

Posted 9 hours ago

Immediate Start

Student Services Representative - Remote

Dollar Tree Martinsburg, WV

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Assist customers with questions and recommendations ~ Manage sales transactions while working assigned cash register ~ Maintain security of cash and protect company assets ~ Keep the store well-stocked, and recover merchandise ~ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards ~ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders ~ High school diploma or equivalent is preferred ~ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred ~ Ability to follow instructions and interpret operational documents is required ~ from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting ~ Excellent customer service and relationship management skills are required ~ We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: ~ Employee Assistance Program ~ Retirement plans ~ We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Part time Dollar Tree

Best Match

Customer Service Representative

Johnson & Johnson Comfort Martinsburg, WV

Customer Service Representative Are you someone who loves helping people and takes pride in providing exceptional customer experiences? Do you want to work on a team where you're seen, appreciated, and supported every step of the way? If that's a YESthis might be the opportunity you've been waiting for. At Johnson & Johnson Heating, Air Conditioning, and Plumbing, we're not just another home services companywe're a team of hardworking, humble people who believe in doing the right thing for both our customers and our employees. We're growing fast and looking for a Customer Service Representative who's ready to grow with us! What You'll Be Doing: Be the friendly, professional first voice our customers hear when they call. Answer incoming calls, book appointments, and follow up with customers to ensure satisfaction. Proactively reach out to existing customers to schedule maintenance, promote current offers, and help keep our technicians' schedules full. Help homeowners understand their options by clearly and compassionately explaining our services. Work closely with our service and dispatch teams to ensure a seamless customer experience. Keep detailed, accurate notes and use CRM tools (we use ServiceTitan!) to keep things running smoothly. Be a team player, ready to support your coworkers and contribute to a positive work culture. What We're Looking For: At least 3 years of customer service experience A high school diploma or equivalent Excellent communication skillsboth written and verbal A warm, upbeat personality that people trust and enjoy Strong attention to detail and organizational skills Proficiency in Microsoft Office and general computer savvy Self-motivated and able to stay focused without constant supervision Someone who thrives in a fast-paced, team-oriented, goal-driven environment Who We Are: We're a locally owned, family-oriented company that's been serving the tri-state area for decades. Our reputation is built on quality, integrity, and a people-first approachand that includes our team. When you work here, you're not just a numberyou're part of something bigger. Why You'll Love Working with Us: Health Insurance: We pay 100% of your health coverage! Vision and dental available, too. Retirement plan with Company Match: Plan for your future while you grow with us. Company Culture: We're like a big family here. You'll enjoy company outings, team lunches, and friendships that go beyond the workplace. Paid Training & Career Development: We invest in our peoplewe want you to grow. Work-Life Balance: Set schedule with rotating weekends based on seasonality. If you're looking for more than a jobif you're looking for a place to belong, grow, and make a differencewe want to meet you. Apply now and let's start building something great together.

Healthcare Customer Service Representative

Teleperformance USA Martinsburg, WV

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY Your Responsibilities Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required Were looking for fearless people people who are inspired to deliver only the best in all that we do. Ability to work remotely in a virtual team environment 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills Work from Home Requirements: Internet Connection Requirements: Minimum subscribed download rate equal or exceeds 12.0 Mbps Minimum subscribed upload rate equal or exceeds 3.0 Mbps ISP must have no packet loss and ping under 50ms Proof of internet speed required Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer

Customer Service Representative NMC

IronMountain Solutions Inc Martinsburg, WV

Customer Service Representative - USCG NMCWork Location: Martinsburg, WVSchedule: Full Time; fully remoteRelocation: N/ANote: This position requires Public Trust Clearance .Iron Mountain Solutions currently supports a contract providing call center support for the U.S. Coast Guard (USCG) National Maritime Center’s (NMC) Contact Center (CC). The Contact Center Specialist provides direct telephone, email, and chat-based support to members of the Merchant Mariner community, members of the public, and other concerned parties, on the Merchant Mariner credentialing process as administered by the United States Coast Guard National Maritime Center. The position requires the candidate to quickly develop an understanding of the laws, regulations, policies, and processes involved in the Merchant Mariner credentialing process, and relies on the candidate’s strong customer service and communication skills, both orally and in writing.Job ResponsibilitiesAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.Education and Experience RequirementsHigh school diploma (or equivalent) and 6 years of relevant experienceMust be able to obtain a Public Trust ClearanceMust have exceptional written and verbal communications skillsIron Mountain Solutions is an Equal Opportunity Employer#J-18808-Ljbffr

Immediate Start

Outside Sales Representative

American Fidelity Martinsburg, WV

About the Role- Come Join the American Fidelity Family!Our salaried account managers are responsible for selling benefits, retirement, and other supplemental insurance products and services in a defined sales territory serving an existing customer base of K-12 public schools. You will build strong, long-term relationships and develop specific, needs based recommendations for their employees, highlighting the benefits of American Fidelity's insurance portfolio.We OfferBase salary + uncapped commission + additional bonus potentialCompany car, company credit card and paid travel expenses.International sales award tripsAverage first-year income is between $87,000 to $119,000.100% match when contributing 6% to your 401(k), with more matching opportunities after five yearsYou will have a defined territoryMultiple sales career path optionsConsistent, standardized training designed for new Account ManagersComprehensive benefits package includes medical, dental, vision and supplemental insurance plans.Progression for the Account Manager Role:Sr. Account ManagerExecutive Account ManagerAccount ExecutiveSr. Account ExecutiveExecutive Account PartnerPrimary ResponsibilitiesFocus on growing and maintaining existing Business-to-Business accounts by one-on-one sales of worksite insurance products and services to the community. Consult with current customers to provide value and meet financial needs. Build strong relationships with customers and association executives. Develop customized needs-based employee benefits packages through annual benefit enrollments, group presentations, and new account development opportunities.Defined Territory – Each Account Representative is assigned a territory to manage and develop new accounts. Overnight Travel is Required. Must reside in the specific territory.Extended Training Program—Account Representatives participate in a structured, comprehensive training program that includes on-the-job training within their territory, product & sales schools, and online training.Company OverviewFounded in 1960, American Fidelity Assurance Company is a private, family-owned company specializing in the education, public sector, automotive and healthcare industries with products like group and individual life, health and annuity services as well as other financial security products and services.For more information on our company, visit americanfidelity.com.A Great Place to Work for AllAmerican Fidelity is a certified Great Place to Work for All by the consulting company Great Place to Work. Being a salesperson is a challenging career, but it’s a lot easier when you enjoy coming to work and believe in what you’re selling. That’s why at American Fidelity we offer products designed to help people.We train our Sales Colleagues to serve as consultants who help people decide which products are best for them – and which aren’t. Being honest and transparent is a huge part of our culture – and that extends to our relationships with customers and policyholders.Being a Great Place to Work for All is another driver of our culture, and we are committed to creating an inclusive environment where everyone's voice is valued and respected.If you'd like information about American Fidelity's privacy practices, please visit americanfidelity.com/privacy.

Remote Client Support Representative - Travel

Cross Borders with Alex Martinsburg, WV

Remote Client Support Representative - TravelWe are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.Key ResponsibilitiesSupport clients remotely via email, phone, and messaging platformsRespond to travel-related inquiries in a timely, professional mannerAssist with itinerary changes, cancellations, updates, and special requestsProvide clear information on destinations, travel requirements, and agency processesMonitor upcoming trips and proactively communicate with clients as neededResolve issues efficiently while maintaining a high level of customer satisfactionIdeal CandidateStrong written and verbal communication skillsCustomer service experience (travel, hospitality, or support roles preferred)Highly organized, dependable, and detail-orientedComfortable working independently in a fully remote roleAble to learn new systems, booking platforms, and digital tools quicklyPassionate about travel and delivering excellent client supportWhat We OfferFully remote positionComprehensive training and ongoing supportGrowth opportunities within a travel-focused companyAccess to travel-related perks and industry discountsSupportive and collaborative remote team environment#J-18808-Ljbffr

Customer Service Representative

City National Bank Martinsburg, WV

Customer Service Representative at City National Bank (on-site)We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETSAre you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives. As one of the leading banks in the region, we pride ourselves on providing exceptional service to our customers, and we're looking for talented individuals who share our commitment.Why Choose City National Bank?At City, we understand that our employees are our greatest asset. That's why we offer an inclusive and supportive work environment where you can thrive both personally and professionally. Here's what sets us apart:Commitment to Excellence: We aim for excellence in everything we do. By joining our team, you'll be part of an organization that constantly strives for innovation and improvement.Career Growth Opportunities: We believe in investing in our employees' growth and development. With comprehensive training programs and a clear career path, you'll have the opportunity to advance your career within our organization.Competitive Compensation and Benefits: We value our employees' hard work and dedication. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid vacation.Strong Company Culture: Our employees are the heart of our organization, and we foster a positive and inclusive company culture. You'll be part of a close-knit team that celebrates individuality and promotes collaboration.ResponsibilitiesProvide exceptional customer service by promptly and effectively addressing customer inquiries and resolving issues.Serve as the first point of contact for customers, representing the bank in a professional and helpful manner.Identify and assess customers' needs to recommend appropriate banking products and services.Process transactions accurately and efficiently, including deposits, withdrawals, and transfers.Educate customers on self-service options and assist with online and mobile banking inquiries.Maintain accurate customer records and documentation in compliance with banking regulations.Collaborate with internal teams to address complex customer issues and ensure prompt resolution.QualificationsHigh school diploma or equivalent; college degree preferred.Previous customer service experience in a banking or financial institution is a plus.Excellent communication skills, both verbal and written.Strong problem‑solving abilities and attention to detail.Proficient computer skills and familiarity with banking software and systems.Ability to work in a fast‑paced environment and adapt to changing priorities.Professional demeanor and ability to build rapport with customers.Join City National Bank today and become part of a team that is passionate about providing exceptional service to our customers. We look forward to hearing from you!#J-18808-Ljbffr

Customer Service Representative NMC

IronMountain Solutions Martinsburg, WV

Financial Services Representative

City National Bank Martinsburg, WV

Equal Opportunity Employer, Including Disability/VetsSummary DescriptionProvides excellent customer service, ensuring that all customer needs are met. Manages lobby traffic and helps to reduce customer wait times. Serves as primary contact for resolving routine and complex problems on customer accounts. Demonstrates proficiency in handling a variety of tasks and responsibilities including the performance of the essential functions of a CSR as well as the ability to respond to the sales and service needs of bank customers. The amount of time spent performing each function varies based on the personnel and traffic of each branch location. Primary focus is meeting the immediate needs of bank customers, while also looking for opportunities to enhance and expand relationships.Essential FunctionsConsistently executes City’s phone, platform and CSR service standards to provide excellent customer serviceDisplays a positive and professional attitude at all timesActively promotes and sells the bank’s products and services to prospective and existing customers by using City’s customer conversation model to uncover customer needsAccurately processes routine banking transactions and service and maintenance requests including, but not limited to, check cashing, deposits, withdrawals, account transfers, loan payments and debit card disputesMaintains and balances a working cash supplyAssists customers with routine maintenance and complex service issues; sees through to complete resolutionAssists customers with loan applications, recommends appropriate loan structure, gathers required documents, submits package to retail loan department and closes retail loans as neededMeets minimum individual production levels for retail loans, checking accounts and mortgage referrals; actively contributes to branch goalsDevelops and maintains customer relationships; actively seeks referral resources from existing customersRefers customers to other departments and business partners appropriatelyMaintains an up to date knowledge of bank products and servicesMaintains general knowledge of the competitive environmentCompletes all training within predetermined time limitsAdheres to all bank regulatory, audit, and compliance policies and proceduresReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the jobPosition RequirementsHigh school diploma or equivalentDemonstrated sales and service skillsAbility to multi-task, organize, and prioritize to ensure excellent customer serviceDisplays professional dress and demeanorPersonal computer proficiencyCash handling experience preferred1-2 years of retail banking experience preferredMust be compliant with Loan Officer Requirements of the SAFE Mortgage Licensing Act and Regulation Z. Compliance includes review of the candidate’s financial responsibility, character, and general fitness prior to placement in the role. Within 30 days of employment, employee must comply with NMLS registration and corresponding background check requirementsWork is generally performed indoors in environmentally-controlled conditionsTypically the employee may sit to perform the work; however, there may be some standing, walking, bending and lifting 5–10 poundsCritical Skills / ExpertiseExcellent customer service and sales skillsExcellent oral communication and listening skillsKnowledge of (or the ability to learn) the bank’s operating systems, policies and procedures#J-18808-Ljbffr

Customer Service Representative - Martinsburg, WV

Kedia Corporation Martinsburg, WV

Customer Service Representative - Martinsburg, WVKedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services fieldTasksConfer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Check to ensure that appropriate changes were made to resolve customers' problems.Determine charges for services requested, collect deposits or payments, or arrange for billing.Refer unresolved customer grievances to designated departments for further investigation.Review insurance policy terms to determine whether a particular loss is covered by insurance.Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Compare disputed merchandise with original requisitions and information from invoices, and prepare invoices for returned goods.Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.ToolsAutodialers — Autodialing systems; Predictive dialersAutomated attendant systems — Voice broadcasting systemsAutomatic call distributor (ACD) — Automatic call distribution ACD systemScannersStandalone telephone caller identification — calling line identification equipment; dialed number identification systems (DNIS)TechnologyContact center software — Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management (CRM) software — Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software — Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software — Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software — Microsoft Excel KnowledgeCustomer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.SkillsActive Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking — Talking to others to convey information effectively.Service Orientation — Actively looking for ways to help people.Persuasion — Persuading others to change their minds or behavior.Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing — Communicating effectively in writing as appropriate for the needs of the audience.Coordination — Adjusting actions in relation to others' actions.Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.Negotiation — Bringing others together and trying to reconcile differences.AbilitiesOral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression — The ability to communicate information and ideas in speaking so others will understand.Speech Clarity — The ability to speak clearly so others can understand you.Speech Recognition — The ability to identify and understand the speech of another person.Written Expression — The ability to communicate information and ideas in writing so others will understand.Near Vision — The ability to see details at close range (within a few feet of the observer).Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension — The ability to read and understand information and ideas presented in writing.Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.#J-18808-Ljbffr

Sales And Marketing Representative

Flyer Life Group Martinsburg, WV

Take Control of Your Career – Work From AnywhereWe’re hiring motivated, disciplined, and goal-driven individuals to join our high-performing life insurance sales team. Whether you’re an experienced closer or brand-new to sales, we provide the leads, training, mentorship, and systems you need to succeed.Base pay range$70,000.00/yr - $250,000.00/yrWhy Join Us✅ Uncapped Earnings – 100% commission with no ceiling. The harder you work, the more you earn.✅ Work Remotely – Run your business from home or on the go.✅ No Cold Calling – We connect you with qualified leads actively looking for coverage.✅ Flexible Schedule – Be your own boss, set your own hours.✅ Training & Mentorship – Proven scripts, tools, and one‑on‑one support to help you win fast.✅ Growth Opportunities – Leadership roles available based on performance, not tenure.What You’ll DoGet licensed (we’ll guide you through the process if you’re new).Meet with clients virtually or in‑person to assess their needs.Present customized life insurance solutions.Close sales, celebrate wins, and build long‑term client relationships.What You NeedStrong communication skills & a self‑driven mindsetAbility to work independently and manage your own scheduleNo prior experience required—we’ll train you!Reliable internet and phone accessUncapped commissions + performance bonusesResidual income on policy renewalsFast‑track promotions & leadership opportunitiesOngoing training & professional developmentReady to launch a career where you control your income and future ? Apply today and start building the lifestyle you deserve.Seniority levelAssociateEmployment typeFull‑timeJob functionCustomer Service#J-18808-Ljbffr

Remote Client Support Representative - Travel

Cross Borders with Alex Martinsburg, WV

Customer Service Representative

City National Bank Martinsburg, WV

Customer Service Representative at City National Bank (On-site)Are you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives. As one of the leading banks in the region, we pride ourselves on providing exceptional service to our customers, and we're looking for talented individuals who share our commitment.Why Choose City National Bank?At City, we understand that our employees are our greatest asset. That's why we offer an inclusive and supportive work environment where you can thrive both personally and professionally. Here's what sets us apart:Commitment to Excellence: We aim for excellence in everything we do. By joining our team, you'll be part of an organization that constantly strives for innovation and improvement.Career Growth Opportunities: We believe in investing in our employees' growth and development. With comprehensive training programs and a clear career path, you'll have the opportunity to advance your career within our organization.Competitive Compensation and Benefits: We value our employees' hard work and dedication. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid vacation.Strong Company Culture: Our employees are the heart of our organization, and we foster a positive and inclusive company culture. You'll be part of a close-knit team that celebrates individuality and promotes collaboration.Responsibilities:Provide exceptional customer service by promptly and effectively addressing customer inquiries and resolving issues.Serve as the first point of contact for customers, representing the bank in a professional and helpful manner.Identify and assess customers' needs to recommend appropriate banking products and services.Process transactions accurately and efficiently, including deposits, withdrawals, and transfers.Educate customers on self-service options and assist with online and mobile banking inquiries.Maintain accurate customer records and documentation in compliance with banking regulations.Collaborate with internal teams to address complex customer issues and ensure prompt resolution.Qualifications:High school diploma or equivalent; college degree preferred.Previous customer service experience in a banking or financial institution is a plus.Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Proficient computer skills and familiarity with banking software and systems.Ability to work in a fast-paced environment and adapt to changing priorities.Professional demeanor and ability to build rapport with customers.Join City National Bank today and become part of a team that is passionate about providing exceptional service to our customers. We look forward to hearing from you!

Customer Service Representative

Johnson & Johnson Comfort Martinsburg, WV

Customer Service RepresentativeAre you someone who loves helping people and takes pride in providing exceptional customer experiences? Do you want to work on a team where you're seen, appreciated, and supported every step of the way?If that's a YESthis might be the opportunity you've been waiting for.At Johnson & Johnson Heating, Air Conditioning, and Plumbing, we're not just another home services companywe're a team of hardworking, humble people who believe in doing the right thing for both our customers and our employees. We're growing fast and looking for a Customer Service Representative who's ready to grow with us!What You'll Be Doing:Be the friendly, professional first voice our customers hear when they call.Answer incoming calls, book appointments, and follow up with customers to ensure satisfaction.Proactively reach out to existing customers to schedule maintenance, promote current offers, and help keep our technicians' schedules full.Help homeowners understand their options by clearly and compassionately explaining our services.Work closely with our service and dispatch teams to ensure a seamless customer experience.Keep detailed, accurate notes and use CRM tools (we use ServiceTitan!) to keep things running smoothly.Be a team player, ready to support your coworkers and contribute to a positive work culture.What We're Looking For:At least 3 years of customer service experienceA high school diploma or equivalentExcellent communication skillsboth written and verbalA warm, upbeat personality that people trust and enjoyStrong attention to detail and organizational skillsProficiency in Microsoft Office and general computer savvySelf-motivated and able to stay focused without constant supervisionSomeone who thrives in a fast-paced, team-oriented, goal-driven environmentWho We Are:We're a locally owned, family-oriented company that's been serving the tri-state area for decades. Our reputation is built on quality, integrity, and a people-first approachand that includes our team. When you work here, you're not just a numberyou're part of something bigger.Why You'll Love Working with Us:Health Insurance: We pay 100% of your health coverage! Vision and dental available, too.Retirement plan with Company Match: Plan for your future while you grow with us.Company Culture: We're like a big family here. You'll enjoy company outings, team lunches, and friendships that go beyond the workplace.Paid Training & Career Development: We invest in our peoplewe want you to grow.Work-Life Balance: Set schedule with rotating weekends based on seasonality.If you're looking for more than a jobif you're looking for a place to belong, grow, and make a differencewe want to meet you. Apply now and let's start building something great together.

Customer Service Representative NMC

IronMountain Solutions Martinsburg, WV

Customer Service Representative NMCWork Location: Martinsburg, WVSchedule: Full Time; fully remoteRelocation: N/ANote: This position requires Public Trust Clearance.Iron Mountain Solutions currently supports a contract providing call center support for the U.S. Coast Guard (USCG) National Maritime Center's (NMC) Contact Center (CC). The Contact Center Specialist provides direct telephone, email, and chat-based support to members of the Merchant Mariner community, members of the public, and other concerned parties, on the Merchant Mariner credentialing process as administered by the United States Coast Guard National Maritime Center. The position requires the candidate to quickly develop an understanding of the laws, regulations, policies, and processes involved in the Merchant Mariner credentialing process, and relies on the candidate's strong customer service and communication skills, both orally and in writing.Job Responsibilities:Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.Education and Experience Requirements:Bachelor's degree (no experience required), orHigh school diploma (or equivalent) and 6 years of relevant experienceMust be able to obtain a Public Trust ClearanceMust have exceptional written and verbal communications skillsIron Mountain Solutions is an Equal Opportunity Employer

B2B Sales Representative

Slice Merchant Services Martinsburg, WV

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on the best platforms and equipment most suitable for each merchant.Slice Merchant Services is seeking driven, ambitious outside sales professionals to join our most aggressive and lucrative Sales Representative Program ever offered.Demonstrate your passion and sales skills by offering businesses in your local community substantial savings and upgraded state-of-the-art equipment. Get Paid while you learn an exciting new business in merchant services sales, weekly commissions and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training,WHAT THE COMPENSATION PACKAGE OFFERS:UNCAPPED EARNING POTENTIALAGGRESSIVE COMMISSIONSLARGE DAILY/WEEKLY/MONTHLY BONUSESRESIDUALSVARIOUS SELF-SOURCE BONUSESOUR SUCCESSFUL SALES AGENTS MAKE OVER $100K WITH OUR MULTIPLE REVENUE STREAM COMPENSATION PACKAGEUNMATCHED FEATURES THAT WE OFFER:IN-DEPTH ONGOING TRAINING WITH EXCELLENT SALES MANAGEMENTPRE-SET COMPANY APPOINTMENTS (TRUE TRIPLE CONFIRMED LEADS)PROVEN SALES PROCESSES THAT ARE RESULTS DRIVENFULL SUITE OF PROFESSIONALLY BRANDED MARKETING MATERIALS & PRESENTATION TOOLSANYTIME LIVE MANAGER ASSISTANCEONLINE TRAINING & DOCUMENTS LIBRARYE-SIGN APPLICATION OPTION (RAPID & EASY)EXPERIENCE THAT WE ARE LOOKING FOR:At least 2 years of business-to-business (B2B) sales experience preferredExcellent verbal, written, interpersonal, relationship building and presentation skillsStrong work ethic with a drive to succeedAbility to self-source your own leads through a combination of cold calling and networkingProven outside or field sales experience with a track record of hitting or exceeding sales goalsBELOW ARE A PLUS BUT NOT REQUIRED:Cold calling sales ability, with assertive, positive, persistent styleBilingualMotivated self-starter with effective time management skillsGoal-oriented and ambitious with capacity and drive to each and exceed quotasWHAT YOU WILL DO:As an Outside Sales representative with Slice Merchant Services, you will present our most popular and cutting-edge Dual Pricing Program to merchants offering them a revolutionary way to accept credit/debit cards. This program offers merchants to eliminate their current credit/debit card processing fees once and for all. This provides substantial savings for the merchant and makes it easy for you to make sales daily and reach your goals.Develop strong business relationships with business owners, by cold calling small to medium-sized businessesCollaborate with your Sales Manager to prepare and present competitive sales proposalsAttend assigned pre-set company appointmentsIf you read all the way down here, you are most likely a great fit for the opportunity.This is a 1099 commision-only roleAPPLY NOW!

Licensed Insurance Sales Representative (Remote / Home Based)

Allstate Insurance Martinsburg, WV

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.Job DescriptionAllstate's sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life's uncertainties so they can realize their hopes and dreams.As a full-time Insurance Sales Representative, you will:Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment.Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies.Convert warm leads into customers using a proven consultative sales strategy - no cold calling required.Work from home to drive sales growth while delivering an exceptional, customer‑first experience.Compensation & BenefitsBase Pay : $18/hourAverage Total Compensation : $52,730-$76,480/year (base + uncapped performance-based incentives)Incentives are productivity‑based and governed by the applicable bonus plan, which is subject to change at Allstate’s discretion.Eligible licensed external candidates who complete licensing prior to hire or bring an active Property & Casualty or Personal Lines license before start date may be eligible for a bonus.Full Suite of Employee Benefits Starting Day OneHealth, dental, and vision insurance401(k) with company match and pension planTuition reimbursement and career developmentWellness programsAdditional BenefitsPaid training from day one (classroom and hands‑on)Licensing support: study materials, exam reimbursement, and assistanceMonthly internet reimbursementHome office equipment provided by AllstateWhy Join AllstateNo Prospecting : Warm leads delivered directly to youCareer Growth: Develop your skills within a dynamic, supportive Fortune 100 companySupportive Culture: Learn from best‑in‑class leaders and motivated teammatesTrusted Brand: Be part of a company with 90+ years of industry experienceDiverse & Reputable Product Suite: Sell from a wide portfolio that meets every customer's needsRequirementsAt least 1 year of experience in sales or customer service (with a sales focus)Active Personal Lines or Property & Casualty license in your state of residence (preferred)If unlicensed, willingness to obtain a Personal Lines or Property & Casualty license with Allstate’s supportHigh school diploma or GED requiredReliable high‑speed internet with wired connection (Ethernet)Dedicated, distraction‑free home workspace (equipment provided)Comfortable working evenings and weekendsReceptive to feedback and performance coachingStrong communication, critical thinking, and multitasking skillsCompetitive, highly self‑motivated and enjoys being rewarded for your effortsAble to work independently and hold yourself accountable for your performanceAbility to navigate multiple computer systems simultaneouslyThis position is only available within the US, but not currently available for Puerto Rico, California, New York, Alaska, Hawaii, or Washington state residents.Candidates who reside in locations where the local minimum wage exceeds the base pay for this position are also not eligible for consideration. This is due to compliance with wage regulations and internal compensation practices.DS01SkillsCustomer CentricityCustomer InsightsCustomer SalesDigital LiteracyInclusive LeadershipLearning AgilityResults‑OrientedSalesSales OperationsStrategic SellingCompensationTarget Total Compensation: $52,730-$76,480/year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at Allstate’s discretion.Base Pay: $18 per hourThe candidate(s) offered this position will be required to submit to a background investigation.Joining our team isn’t just a job – it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.Allstate generally does not sponsor individuals for employment-based visas for this position.Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.For jobs in San Francisco, please click here for information regarding the San Francisco Fair Chance Ordinance.For jobs in Los Angeles, please click here for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.To view the EEO Know Your Rights poster click here. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.To view the FMLA poster click here. This poster summarizes the major provisions of the Family and Medical Leave Act (FMLA) and tells employees how to file a complaint.It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.#J-18808-Ljbffr

Sales Representative

D.R. Horton Martinsburg, WV

Sales RepresentativeD.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. For more information, please visit www.drhorton.com.D.R. Horton, Inc. is currently looking for a Sales Representative. The right candidate's primary responsibility is to manage the sales process while providing excellent customer service. The Sales Representative continuously sources new customers, helps customers find and design their dream home, and ensures a smooth sales process.Essential duties and responsibilities include the following. Other duties may be assigned.Effectively communicate DR Horton's value proposition, product vision and capabilities to potential customersUncover and understand customer goals and challenges then establishes DR Horton as the best solution availableOvercome objections and closes for the saleMaintains accurate documentation of transaction from sale through loan, options, and constructionContinually source new sales opportunitiesCreates and provides to management a marketing plan for establishing new customer relationshipsNetworks and performs outreach to realtorsManages time efficiently, meet sales goals and works effectively with other members of the teamMaintains and expands database of prospectsAttend sales meetingsDevelops and maintains good rapport with prospective customers, realtors, and team membersExecute policies to ensure compliance with quality standardsConducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the companyQualificationsEducation and/or ExperienceAssociate's Degree or 2 years related experienceMust have a vehicle, valid driver's license, and be able to drive in daytime or nighttimeAbility to utilize DRH Sales applications on a smart phone, tablet, or laptopAbility to apply common sense understanding to carry out instructions furnished in written, oral form or via DRH Sales applicationsProficiency with MS Office and emailAbility to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; walk up and down stairs; walk on unlevel terrain; use hands to finger, handle or feel; reach with hands and arms; talk and hear. Ability to lift and/or move up to 25 pounds. Specific vision ability required by this job include close vision, distance vision, color vision and peripheral visionRegular exposure to outside weather conditionsThe noise level is generally moderatePreferred QualificationsLicensing requirements vary by statePrior CRM software experiencePrevious sales experience, knowledge of industry preferredExcel in intercommunications and interactionsStrongly motivatedCome join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision; 401(K); Employee Stock Purchase Plan; Flex Spending Accounts; Life & Disability Insurance; Vacation, Sick, Personal Time and Company Holidays; Multiple Voluntary and Company provided Benefits.Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

Dynamic Environment

Outside Sales Representative

Core & Main Martinsburg, WV

Job TitleBased in St. Louis, Core & Main is a leader in advancing reliable infrastructure with local service, nationwide. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. With over 370 locations across the U.S., the company provides its customers local expertise backed by a national supply chain. Core & Main's 5,700 associates are committed to helping their communities thrive with safe and reliable infrastructure.You love the art and challenge of making a deal and find fulfillment in seeing a plan come together. You don't want to sit behind a desk all day and prefer environments where no two days are the same. You excel at developing existing relationships and creating new ones. You believe integrity, dedication, and persistence are key to building solid business partnerships. You are proactive in your work, always thinking ahead and providing top notch customer service.Are you competitive and determined? Are you confident in your ability to build relationships? Are you someone who takes pride in your ability to problem-solve and pay attention to the details? Are you someone who enjoys providing solutions to exceed your customers' expectations? Are you ready to have more flexibility in creating your own schedule? Are you ready to see your income match your effort?Here at Core & Main, we value the individual, and the unique contributions you bring. Here we support and encourage continued learning. Here we invest in the development and well-being of our people, who are the key to our future. Here we value diversity and want to ensure each voice is heard. Here, our team members thrive as a community.Preferably, you have:2 to 5 years of outside sales experienceExperience working in construction supply or industrial distributionPrior experience work with general contractors and/or municipalitiesHere, we have:Medical with 100% preventative care coverageHealth Savings AccountDental and Vision401KTuition Reimbursement and Tuition GrantsContinued learning opportunities through our onsite training facility and extensive online learning catalogProfessional development and industry networking opportunities, e.g. Our Women's Network and community engagement eventsCore & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person's merit and qualifications directly related to professional competence. Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.For more information, please click here or visit https://www.eeoc.gov