Customer Service Representative (Remote) Jobs in Duncan, Nebraska

Dynamic Environment

Guest Service Representative (37654)

Apollo Hospitality Firm Duncan, OK

Guest Service Representative At each of our properties we want our guests to relax and be themselves which means we need you to: Be you by being natural, professional and personable in the way you are with people Get ready by taking notice and using your knowledge so that you are prepared for anything Show you care by being thoughtful in the way you welcome and connect with guests Take action by showing initiative, taking ownership and going the extra mile Department: Guest Services JOB OVERVIEW Responsible for answering and transferring phone calls, checking guests in and out of the hotel, taking reservations and interacting with guests to provide the best quality service possible. Perform sales and customer service functions related to guest registration, reservations and revenue collections, in a manner that will ensure hotel guests receive a secure place to stay with friendly, attentive service. Acts as property manager on duty when assigned. Reports To: Front Office Manager & General Manager Team Member Handbook: All employees must completely understand the requirements of their job. Prior to being assigned to the position, a complete understanding of the Apollo Hospitality Firm's Team Member Handbook is necessary since the person holding this position will be subject to the rules and regulations listed in the Handbook. KEY RELATIONSHIPS INTERNAL: Staff in housekeeping, laundry, maintenance, front desk, and management. EXTERNAL: Hotel guests and visitors. DUTIES AND RESPONSIBILITIES Financial Returns: Process guest registrations including the computations & collection of payments. Complete shift reports and process all financial transactions, including the verification & processing of credit card transactions in accordance with company policies and procedures. Comply with reservation procedures to confirm show or no show. Present statements and collect payments from departing guests. Post suite shop/market charges and process payment. Count drawer, make deposit drop verified by witness, and run initials Close and balance shifts. Ability to work as a team player with all levels of associates. Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property. Provide solutions to problems for guests, associates, and management. Use empowerment to exceed associate/guest expectations and resolve conflicts. Take initiative to offer assistance or answer questions through the hotel. Willingness and ability to train new associates. Communicate with Manager regarding status of groups. Communicate with Housekeeping regarding VIP arrivals and expediting vacant ready rooms. Respond to guest needs, special requests, and complaints as needed. Smile, acknowledge, greet guests at front desk and other public areas. Provide exceptional guest service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals. Register guests, assign rooms and issue room keys. Schedule and make wake-up calls. Deliver requested amenities to guest rooms (rollaway beds, cribs, pillows, blankets, towels, small amenity items, etc.) upon guest request. Answer guest's questions about charges; attempt to resolve problems to guest satisfaction. Remain highly visible and be readily available for guests at all times. Implement, monitor and carry out guest honors program. Perform administrative functions for guests, i.e. faxing, copying, mailing, over-night mail service and other clerical duties. Thoroughly understand and implement the brand service culture. Perform all shift checklist responsibilities. Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc. Document all maintenance related requests in the Maintenance Request Log and/or Work Order Book. May perform housekeeping and minor maintenance duties as needed or requested by management. Record all incidences of tardiness and absenteeism to the General Manager on the proper form. Communicate pertinent shift information on to Manager/Supervisor and team members both verbally and in writing via log-book. Update as necessary. Ability to communicate effectively verbally and in writing and excellent telephone skills. Pass on pertinent information to the next shift. Make courtesy call to guests to assure their complete satisfaction with their room, etc. Assist team with training, supplies, and support in order to consistently provide Brand quality service. Ability to work in a fast-paced, high-energy and demanding work environment. Receive and transmit messages. Schedule dry cleaning service, post to guest folios and inform guest of their clothing return. Keep records of occupied rooms and guests' accounts. Practice safety standards at all times. Complete knowledge of Emergency Equipment Manual, i.e. utility and water shutoff equipment, fire alarm system/panel, and emergency procedures, etc. Perform other duties as required. Prompt and regular attendance. Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required. Comply with hotel and/or department uniform and professional behavior and appearance standards. Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff. Participate in all mandatory job training and meetings. Adhere to property policies and procedures the Employee Handbook, and/or other property and Apollo Hospitality Firm documents. Clean and maintain an organized work area. Stock all printers and restock any guest supplies needed at the front desk. Communicate with Housekeeping Supervisor regarding early and late check-ins, checkouts, stayovers, and special requirements for amenities. Verify bucket-check against computer information. Coordinate meeting room function book; booking and quoting rates; coordinating with other department's food and beverage setups including coordinating the room facility, setups, and breakdown where applicable. Immediately report any suspicious activity by guests or others to the proper authorities. ACCOUNTABILITY Typically the Night Auditor is the sole team member and acts as manager on duty during the graveyard shift. The Night Auditor reports to the Guest Service Manager. SAFETY STATEMENT As an employee of this hotel, it is your responsibility to be aware of and report any and all safety hazards or violations you may see or witness in the course of performing your required duties. Qualifications QUALIFICATIONS AND REQUIREMENTS High School Diploma / secondary education/equivalent plus six months of hotel guest services experience, preferably in a hotel of a similar size. Some college preferred. Must speak fluent English. Other languages preferred. Must be able to ascend and descend stairs without assistance. Minimum weight employee must be able to lift is 30 pounds. Must be able to constantly stand, lift, bend and walk. Maintain effective key control. Ensure that property click-in procedures are followed. Monitor hours worked to prevent overtime. Be available to work a flexible schedule. Advance computer skills required.

Dynamic Environment

Customer Service Representative

Circle K Duncan, SC

Join to apply for the Customer Service Representative role at Circle KStore 2705388: 592 East Main St, Duncan, South Carolina 29334Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, You Will EnjoyMedical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour Key ResponsibilitiesGreet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program.Work around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predictable onsite attendance.Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You Are Good AtSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat If You HaveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical RequirementsAbility to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye‑hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E‑Verify program to check work eligibility:The following materials are available:In EnglishIn Spanish#J-18808-Ljbffr

Work Life Balance

Delivery Representative

AmeriGas Duncan, SC

Requisition Number: 28165Applications for this position will be accepted until 01/30/2026.Join to apply for the Delivery Representative role at AmeriGas .When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial, and motor fuel propane customers. Together, over 6,500 dedicated professionals deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.Your New Career, Delivered!Hot Job, Cool Benefits! AmeriGas, the nation’s largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!Responsibilities Safely operate a propane delivery truck along provided delivery routesFill residential and/or commercial bulk tanks with propaneDeliver propane cylinders to commercial/industrial customersPerform all daily functions in a safe manner by adhering to all federal and state codes, regulations, and AmeriGas Safety and Operations Policies and ProceduresMaintain consistent use of required Personal Protective EquipmentWork 8 to 12-hour shifts, depending on fluctuating needsWhat’s In It for You? Home every day17 PTO days plus 7 paid holidays$5,000 sign‑on bonusOngoing safety incentivesCareer advancement opportunities and annual performance reviewsUniforms providedEmployee referral programYear‑round medical coverage available, plus 401(k) with company match, propane discount year‑round, paid holidays and paid vacationRequirements Valid Class A or B CDL with Hazardous Materials and Tanker endorsementsAcceptable driving recordCompletion of DOT physical, drug test, and background checkWillingness to work outdoors in all weather conditionsAbility to lift up to 70 lbsAmeriGas Propane, Inc. is an Equal Opportunity Employer. The company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.AmeriGas is a Drug‑Free Workplace. Candidates must be willing to submit to a pre‑employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre‑employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety‑sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.The pay for this position ranges from $25.50 to $26.50 per hour, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance‑based bonus or commissions on completed sales depending on position.The company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits‑eligible employees. Additional benefits include retirement savings plans such as 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.Seniority level Entry levelEmployment type Full‑timeJob function Management and ManufacturingIndustries Oil and Gas#J-18808-Ljbffr

Customer Service Representative, Advanced Medical Supply

DRH Health Duncan, OK

Customer Service Representative, Advanced Medical SupplyJoin to apply for the Customer Service Representative, Advanced Medical Supply role at DRH Health3 days ago Be among the first 25 applicantsResponsibilities (essential Functions)Perform excellent customer service when interacting and serving customers, in-person and on the phone, including but not limited to positive greetings, patience, active listening, and excellent verbal communication skills.Follow operating standards.Ensure and maintain confidentiality, discretion, and caution when handling sensitive or confidential information.Attend and participate in meetings as needed.Regular attendance and punctuality for scheduled shifts.Maintains professional and technical knowledge through continuing education opportunities including internal and external educational offerings.Utilization of assistive devices for lifting is mandatory.Must adhere to, and promote, safety protocols at all times.Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations.Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.Performs other related duties as assigned.QualificationsMinimum Qualifications: Communication skills including fluency in oral and written English. Basic computer skills with information technology associated with the position including a familiarity with sending/receiving email, and related software. Excellent written, verbal, and interpersonal communication skills. Ability to remain flexible to quickly adapt to emergent or urgent situations. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.Education and/or Experience: High school diploma or equivalent required. Previous insurance reimbursement knowledge and one year experience in customer service preferred. Effective customer service skills. Ability to prioritize tasks. Ability to follow applicable regulations, policies and/or procedures, and to work independently.Certifications, Licenses, Registrations: For those positions requiring travel, a current valid driver’s license and automobile liability insurance must be maintained.Non Safety-Sensitive Position As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesHospitals and Health CareComanche, OK $18.51-$38,500.00 3 weeks ago#J-18808-Ljbffr

Work Life Balance

Customer Service Representative, Advanced Medical Supply

DRH Health Duncan, OK

Job TitleCustomer Service RepresentativeJob DescriptionThe Customer Service Representative is responsible for ensuring all client orders are distributed to the appropriate individual. Provide quality customer service.Responsibilities (Essential Functions):Perform excellent customer service when interacting and serving customers, in-person and on the phone, including but not limited to positive greetings, patience, active listening, and excellent verbal communication skills.Follow operating standards.Ensure and maintain confidentiality, discretion, and caution when handling sensitive or confidential information.Attend and participate in meetings as needed.Regular attendance and punctuality for scheduled shifts.Maintains professional and technical knowledge through continuing education opportunities including internal and external educational offerings.Utilization of assistive devices for lifting is mandatory.Must adhere to, and promote, safety protocols at all times.Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations.Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.Performs other related duties as assigned.QualificationsMinimum Qualifications: Communication skills including fluency in oral and written English. Basic computer skills with information technology associated with the position including a familiarity with sending/receiving email, and related software. Excellent written, verbal, and interpersonal communication skills. Ability to remain flexible to quickly adapt to emergent or urgent situations. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.Education and/or Experience: High school diploma or equivalent required. Previous insurance reimbursement knowledge and one year experience in customer service preferred. Effective customer service skills. Ability to prioritize tasks. Ability to follow applicable regulations, policies and/or procedures, and to work independently.Certifications, Licenses, Registrations: For those positions requiring travel, a current valid driver's license and automobile liability insurance must be maintained.Non Safety-Sensitive PositionAs a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.

Customer Service Representative

Circle K Duncan, SC

Circle K - 592 East Main St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for safety, cleanliness, and proper working order...Hiring Immediately >>

Member Services Representative

Planet Fitness Duncan, OK

Member Services Representative The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign-up.Take prospective members on tours.Facilitate needed updates to member's accounts.Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Assist in maintaining the neatness and cleanliness of the club.Qualifications/RequirementsCustomer service background preferred.Basic computer proficiency.A passion for fitness and health.Upbeat and positive attitude!Punctuality and reliability is a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.High School diploma/GED equivalent required.Must be 18 years of age or older.Physical DemandsContinual standing and walking during shift.Continual talking in person or on the phone during shift.Must be able to occasionally lift up to 50 lbs.Will occasionally encounter toxic chemicals during shift.Join The Club Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.To Find Your Perfect Fit, Search For A Club Opportunity Near You.

Lead Customer Service Representative

Circle K Duncan, SC

Circle K - 2195 E Main St [Department Manager] As a Lead Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Provide training assistance to new Customer Service Representatives; Perform shift supervision; Complete all store merchandise build-to's; Complete a grocery order and delivery; Receive and verify vendor deliveries...Hiring Immediately >>

Customer Service Representative - Work From Home

StartCap Duncan, OK

[Customer Support / Fully Remote] - Anywhere in U.S. / $60K per year - As a Customer Service Representative at StartCap, you will assist customers with inquiries, troubleshoot issues, and provide product information; You will ensure customer satisfaction by addressing concerns and resolving problems efficiently; You will document and track customer interactions in company's system; Excellent communication skills and a problem-solving attitude are essential; Join a dynamic team and make an impact with your support expertise...Hiring Fast >>

Customer Service Representative [Work From Home]

NexRep Duncan, OK

[Customer Service / Remote] - Residents of OK / Independent Contractor / Full or Part Time / Available at least 20 hours per week / Set your own schedule within hours of operation (Mon-Fri 8am to 7pm ET) / $12 per hour - As a Customer Service Rep you'll: Be the first point of contact for patients needing home healthcare services; Receive and respond to incoming calls from providers-referral sources-and-potential patients; Review patient history as necessary; Answer questions; Verify patient membership; Collect and enter clinical and demographic information into the client's patient portal; Help set appointments; Provide technical support as necessary...Hiring Fast >>

Customer Service Representative - Work From Home

Empower AI Duncan, OK

[Call Center / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Rep at Empower AI, you will: Respond to telephone inquiries promptly, professionally, and efficiently to provide resolution; Analyze provider questions to determine best use of resources to resolve the situation; Accurately document all interactions and resolutions; Maintain a positive and professional attitude at all times...Hiring Immediately >>

Customer Service Representative - Work From Home

Foundever Duncan, OK

[Call Center / Remote] - Anywhere in U.S. / Up to $19 per hour + bonuses / Health, dental & vision / 401k matching / PTO / Equipment provided / Paid training - As a Customer Service Rep at Foundever, you will: Provide exceptional customer service to clients via phone, email, and chat support; Troubleshoot and resolve customer inquiries and issues in a timely and efficient manner; Maintain accurate records of customer interactions and transactions; Collaborate with internal teams to escalate and resolve complex customer issues; Utilize company resources and knowledge base to effectively address customer concerns; Maintain a positive and professional demeanor while representing the company...Hiring Immediately >>

Customer Service Representative - Work From Home

Beyond Finance Duncan, OK

[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing empathy, and finding solutions; Maintain accurate and detailed records of customer interactions; Follow company policies and procedures to ensure customer satisfaction; Collaborate with team members and supervisors to troubleshoot and resolve customer issues; Utilize computer systems to access customer information and update records...Hiring Immediately >>

Customer Service Representative (Work From Home)

Wing Duncan, OK

[Customer Support / Remote] - Anywhere in U.S. / Competitive Salary / Paid Training - As a Customer Service Rep you'll: Manage inbound and outbound calls; Resolve customer concerns effectively and efficiently; Build sustainable relationships and trust with customer accounts through open and interactive communication; Ensure customer satisfaction in every interaction; Keep records of customer interactions, process and update customer accounts and file documents; Follow communication procedures, guidelines, and policies...Hiring Fast >>

Customer Services Representative - Work From Home

Global TekMed Holdings Duncan, OK

[Customer Support / Remote] - Anywhere in U.S. / Up to $21 per hour / Medical insurance / 401k / PTO - As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empathy while assisting customers; Resolve customer complaints and issues in a timely and efficient manner; Provide accurate and detailed information about company products and services; Maintain accurate customer records and update information as needed; Collaborate with other teams within the company to ensure customer satisfaction and resolution of complex issues...Hiring Immediately >>

Dynamic Environment

MH Sales Representative

Solitaire Holdings, LLC Duncan, OK

Job DescriptionJob DescriptionAt Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produce quality, affordable factory-built homes. We are also a leading producer of park model RVs, vacation cabins and factory-built commercial structures. In addition to providing competitive pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. Our values are our foundation. We’re constantly striving to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute.ABOUT THE ROLE:Retail sales staff drive individual consumer sales helping potential consumers connect with the Cavco brands, understand the product offerings, engage in the purchase decision, and facilitate closure of the purchase and delivery of the manufactured home. Retail sales staff champion the overall sales experience.The Sales Representative is accountable for direct to consumer retail sales working with consumers to understand Cavco products and ensure a quality, satisfying sales experience. He/she assists the general manager with sales center inventory, reorder process, training, and review of staff. This role works independently executing process steps, conducting analysis, problem solving and delivering recommendations.ESSENTIAL DUTIES & RESPONSIBILITIES Negotiate prices or terms of sales or service agreements.Prepare and submit sales contracts for orders.Visit establishments to evaluate needs or to promote product or service sales.Maintain customer records, using automated systems.Answer customers' questions about products, prices, availability, or credit terms.Quote prices, credit terms, or other bid specifications.Contact new or existing customers to discuss how specific products or services can meet their needs.Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.Compute customer's installation or production costs and estimate savings from new services, products, or equipment.Assist customers in selecting products based on customer needs, product specifications, and applicable regulations. MINIMUM QUALIFICATIONS Bachelor’s Degree (in Marketing or Business preferred) or equivalent relevant, related experienceMinimum of 2- 5 years related experience with progressive sales responsibilities.Strong analytical aptitudeProblem solving and negotiation skillsAbility to be creative, strong presentation skills and a self-starterEffective communication skills, both written and verbalWorking knowledge of Microsoft Office including PublisherAbility to work in a fast-paced environmentResults oriented, attention to detail and good time management skills

Customer Service Representative

Mullikin Group Duncan, SC

Job DescriptionJob DescriptionDescription:We’re looking for a Customer Service Representative (CSR) who is motivated to succeed, eager to grow, and passionate about helping customers. If you’re a self-starter who thrives in a fast-paced environment, enjoys connecting with people, and contributing to a positive team culture, this could be your next great opportunity. Job OverviewThe Customer Service Representative will serve as the first point of contact for our customers. You’ll handle inbound and outbound calls, schedule sales appointments, and support our sales and operations team to ensure a seamless customer experience. Candidates with experience using ServiceTitan are highly preferred. Key ResponsibilitiesHandle inbound and outbound calls with professionalism and enthusiasm.Set and schedule sales appointments with homeowners interested in our products and services.Use ServiceTitan to manage customer information, track leads, and schedule efficiently.Deliver friendly, knowledgeable support to customers.Work closely with the sales team to ensure smooth communication and appointment flow.Follow up on leads and inquiries to help grow the company’s customer base.Maintain a positive, solutions-focused attitude in every customer interaction.Requirements:QualificationsExperience with ServiceTitan or similar CRM/service management software.Proven experience in customer service, especially handling inbound and outbound calls.Experienced in scheduling or setting sales appointments.Strong communication and interpersonal skills.Organized, dependable, and comfortable multitasking in a fast-paced environment.Tech-savvy and comfortable learning new software tools.A positive attitude and a strong commitment to delivering outstanding customer service. Eager to learn, grow, and contribute to a team that values collaboration and success. BenefitsCompetitive hourly wage/salaryPerformance-based incentivesSupportive team environment with opportunities for growth - we love promoting from within!Medical, Dental, Vision, Disability, Life InsuranceFlexible Spending AccountHealth Savings AccountPaid time off and paid holidays401(k) with matchW-2 Employee

Customer Service Representative

BLACKHAWK INDUSTRIAL OPERATING CO Duncan, OK

Job DescriptionJob DescriptionWHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.**This is an onsite position**SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES:Personally exhibits, recruits and coaches associates consistent with Core BehaviorsResponsible for promoting culture of safetyRespond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency.Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material’s to fill customer orders.Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of Blackhawk policies, procedures and practices.Maintain a deep understanding of the BHID systems (including P21, OS ticket, CribMaster, Autocrib, etc.), suppliers’ systems/websites and usage of those systems. Perform all work in accordance with the company prescribed ISO processes and procedures utilizing appropriate company systems.Perform other duties as assigned Perform work in accordance to ISO processes and proceduresQUALIFICATIONS:Excellent written and verbal communications skills utilizing phone, email and instant message.Excellent critical thinking skills to analyze and solve problems.Diligent and detail oriented.Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)Experience in industrial field, B2B sales and/customer service. SUPERVISORY RESPONSIBILITIES:No direct supervisory responsibility. EDUCATION and/or EXPERIENCE:High school diploma or equivalent required.Minimum 1 year previous experience in customer service or inside sales preferred.Experience in cutting tools, abrasives and MRO areas preferred.Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS:None requiredWORK ENVIRONMENT:Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.PPE REQUIRED: Wrist rest for keyboard and mouse padBENEFITS:Health Insurance BCBS of OK HDHPHSA with Employer match (must meet criteria)Dental and Vision Insurance401K Plan and Company MatchFSA (Full FSA, Limited FSA, and Dependent FSA)Company paid Long Term and Short-Term DisabilityCompany paid basic Life Insurance and AD&D/Supplemental life and AD&D/Dependent lifeAncillary Critical Illness Insurance (Wellness Rider Included)Ancillary Accident Insurance (Wellness Rider Included)Ancillary Hospital IndemnityEmployee Assistance Program (EAP) – Includes concierge services and travel assistance.Paid Time OffHoliday Paid Time OffGym ReimbursementQuarterly Wellness challenge with a chance to will money or prizesTuition Reimbursement – after 1 year of employment*BlackHawk Industrial is an Equal Opportunity Employer**BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

Parts Customer Service Representative

Landscapers Supply Inc. Duncan, SC

Job DescriptionJob DescriptionLandscapers Supply, Inc. Department: Service and Parts Job Title: Parts CSRReports To: Store Manager Full TimeDirect Reports: No Salary/Wage: $Based on Experience About Landscapers Supply and Hardware (affiliated with ACE Hardware and Do It Best Hardware) Are you an outdoor enthusiast? Do you love gardening, landscaping, or DIY home projects? At Landscapers Supply, we take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts. Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop. With multiple locations in the Upstate of South Carolina, we cater to homeowners and professionals alike who seek better quality, service, and selection. Think you’d be a good fit? Join the Landscapers Supply Team! As part of our team, you share our values geared toward the on-going success of our customers and fellow associates: ICAREIntegrity – Integrity FirstCommitted – Committed to PeopleAccountability – Accountability MindsetResults – ResultsExceeds – Exceeds ExpectationsLandscapers-Supply strives to have the ICARE attitude Everyday!Benefits (some benefits may vary based on FT / PT availability) Health/Dental Insurance Paid time off Paid holidays 401(k) matching Closed on Sundays Employee discount Professional development Opportunities for advancement Position Summary Our Parts & Service team plays a critical role in delivering an exceptional customer experience by ensuring timely repair turnaround, accurate parts procurement, and clear communication. This role supports smooth daily operations across both departments by coordinating workflow, assisting customers, and maintaining an organized, efficient shop and parts environment.This role is an advanced position that requires excellent communication skills as well as technical skill to find or order the correct parts. You are supported by a Parts Specialist, whose expertise you can rely on to help with difficult situations. Your ability to listen and help customers in a friendly and efficient way The is key to your success. Your efficiency helps customers keep moving and reduces the wait time for other customers. You are also able to direct customers to other parts of the store for their non-part needs. Customers will specifically remember you and how well you helped them. Key ResponsibilitiesCustomer Service & CommunicationServe as a primary point of contact for service customers, providing clear, friendly, and professional communication throughout the repair process.Assist customers at the parts counter by identifying needed parts, explaining features, processing orders, and providing guidance when substitutions are required. Parts Department ResponsibilitiesProcure, receive, stock, and organize parts needed for repairs and customer orders.Transfer parts between store locations as needed.Maintain accurate inventory through cycle counts and organization systems.Assist Parts CSR team members with training, customer service, and parts lookup support. Service Department ResponsibilitiesMatch incoming parts to repair orders and prepare equipment for technicians once parts are complete.Perform basic non‑technical service tasks such as sharpening blades, repairing tires, or assembling equipment.Maintain a clean, safe, and organized shop environment, including equipment areas and tool storage.Operational SupportFollow standard operating procedures for both service and parts functions to support organizational consistency.Communicate backorders, delays, or additional service needs to the appropriate team members.Assist with warranty claims, service documentation, and work order accuracy where applicable. QualificationsRequiredExperience working with equipment parts and/or service operations.Ability to communicate clearly and professionally with customers and team members.Ability to stay organized and calm in a fast‑paced environment.Basic mechanical knowledge of engines, parts, or small equipment.Physical ability to lift 50–70 lbs and perform shop‑related tasks.PreferredPrevious experience in outdoor power/Lawn Mower equipment and Hand held equipment or related items.Familiarity with parts lookup systems, vendor ordering processes, and equipment troubleshooting.Success MeasuresExamples based on leadership guidance from Accuracy and timeliness of parts procurementReduced repair turnaround timesHigh customer satisfaction scoresEffective communication between parts, service technicians, and managementOrganization and cleanliness of parts and shop areasMeeting departmental efficiency targets and KPIsPowered by JazzHRj7exqRjivz

Senior Sales Representative

Alleviation Enterprise LLC Duncan, OK

Job DescriptionJob DescriptionSenior Sales Representative & Training Mentor at Alleviation – Lead, Inspire, Educate, and SucceedAlleviation: Cultivating Leadership and ExpertiseAt Alleviation, we distinguish ourselves in the insurance industry by fostering leadership and innovation. We're looking for a seasoned professional who embodies our mission of leading by example. If you have a rich background in sales, customer service, or in roles requiring dynamic interaction like the military, sports, healthcare, teaching, or first responders, and possess experience in leadership, management, training, or teaching with a profound commitment for mentoring, you are the ideal candidate for this impactful role.The Role: Blending Sales Mastery with MentorshipAs a Senior Sales Representative at Alleviation, your role transcends typical sales objectives. You'll not only aim for sales excellence but also play a crucial role in guiding and educating our team. Initially focusing on establishing your sales record, you'll soon transition into a mentorship position, continuously maintaining your sales achievements to uphold our principle of leadership by example.Your Journey with Us:Demonstrate Sales Leadership: Set a high benchmark in sales, inspiring your team with your results.Focus on Mentorship: Utilize your leadership and training background to nurture new talent, sharing your knowledge and passion in the field.Sustain Sales Engagement: Balance your mentorship role with ongoing personal sales, demonstrating effective leadership through active participation.Why Alleviation?Direct Path to Mentorship: We offer a clear and rewarding journey from top sales performer to a key mentor and leader with transparent benchmarks in place for career progression. Career Growth Through Merit: Your leadership skills and sales achievements drive your career progression.License Training and State Fee Reimbursement: We fully support your professional development by covering the costs of your insurance licensing training course and offering a reimbursement program for state licensing fees.The Ideal Candidate:Minimum 3 years of full-time experience in sales, customer service, or in interactive roles.Demonstrated experience and passion for leadership, management, training, or teaching.Exceptional ability to communicate, connect, and inspire a diverse team.Consistent record of surpassing goals and targets.Efficient in managing dual roles in sales and mentorship.Able to pass a high-level pre-employment background checkHas Active Drivers License and reliable transportationCompensation & Benefits:Comprehensive classroom and field training programWeekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissionsHealth, dental and vision benefits offered after 60-days of employmentPerformance-based promotionsControl of your schedule based on results achieved rather than time workedContinuing professional development classes, advanced sales trainings, and leadership development classesCulture of camaraderie, friendly competition, and success mindsetStep into a Role That Matters:Ready to lead, mentor, and drive success in a dynamic sales environment while achieving your own sales goals? We invite you to apply to Alleviation and be a pivotal part of our journey in reshaping insurance sales.Please take a moment to check out our website at: https://www.alvtn.com/

Customer Service Representative (Remote) jobs in Duncan