Jobs in Gothenburg, Nebraska

Immediate Start

Customer Technology Specialist

LandMark Implement, Inc Gothenburg, NE

Job Details Job Location Gothenburg NE - Gothenburg, NE Position Type Full Time Education Level Not Specified Job Shift Day Job Category Precision Ag Description Purpose: Support the Dealership and Customers on all products with advanced technologies and integrated services, including new products enabled by John Deere FarmSight. Work with all dealership departments to support and sell products and services to customers by sharing expertise, training employees and customers on the products and/or services and their applications. Assist Customers in optimizing their products, utilizing the technology they own to get all the benefits from these products. The focus of these products and services will be to help the customer achieve more uptime, be more productive, more efficient and overall, more profitable. Responsibilities Become the product expert on all pieces of equipment involving technology (AMS) (past, present or future) and /or services offered through the John Deere FarmSight initiative. Be able to make adjustments and recommendations to optimize the product. Be the product expert on non-equipment technologies that affect customers such as JD Link, Service ADVISOR Remote and future products. Execute John Deere FarmSight Solutions (Machine Optimization, Logistics Optimization and Agronomic Decision Support). Assist in the execution of all facets of the JD Link including insuring the correct setup and develop others in the dealership to perform the required tasks to maintain customer uptime. Assist in executing all aspects of the LandMark Uptime program in the JD Link package. Especially those related to customer training on the JD Link Website. Provide feedback regarding information related to meeting the needs of the customers in our AOR in relation to future integrated solutions product offerings. Promote integrated solutions products and services to customers. Assist in maintaining customer mailing lists related to integrated solutions products and customer clinics. Support and be knowledgeable on APEX and any future activation enhancements. Assist with transferring data to JD Crop Insurance Reporting from APEX as needed. Train customers and employees on the proper methods of transferring data and setup information from the office to the computer and vice versa. Operate the AMS Help Line On an as needed basis when the Integrated Solutions Coordinator is absent. Field customer calls and drive them to resolution, either via phone, a technology enabled method, in person, other employees/departments or etc. Follow-up with customer issues proactively. Perform on-site repairs and/or software updates for customers on any technology related pieces of equipment. Involve the Service Department as required. Turn in your time, materials and description of any billable service work that has been performed to the Service Department in a timely manner for customer labor, warranty or product improvement programs. Possess an expert skill level in the use of DTAC, Service ADVISOR, and other programs to assist in problem resolution. Assist salesmen by training them to sell the correct product, make the right recommendations, provide customer training, customer follow-up, proper setup/operation, utilize the tools available to them, evaluate used AMS equipment correctly and achieve the correct margins on the products sold. Be able to assist and train the Sales Department to perform effective demonstrations of these products, and make sure demonstrations are being completed. Assist the service department by training all Service employees to understand all of the tools available to them to help diagnose issues and keep customers in the field, how to properly install, setup and operate all technology based products and proactively inform them of new solutions available. Proactively identify and contact customers requiring a solution. Assist the Parts Department by training all Parts employees to understand all of the tools available to them to help customers get the right part. Also help familiarize the Parts employees with the products and their operation. Assist in helping managing the right AMS whole goods inventory via providing feedback for early order programs and sales estimations. Assist the Parts Departments by recommending stocking/inventory requirements for solution enablement. Assist in the management of new and used equipment by making sure all pieces that are not sold or are for demo are returned to the Corporate Office for stock and reconditioning. Assist in the management of the Secured Base Station RTK Network ensuring all customers are entered in the right base stations correctly. Ensure accurate information regarding the customers utilizing the RTK base stations so that billing and service are accurate. Assist in maintaining current and accurate information regarding each RTK base stations. Perform required RTK base station maintenance to ensure they are as reliable as possible. Be directly involved and responsible for the placement and construction of new RTK base stations. Assist and provide back up to other CT Specialists and other locations as needed. Be one of the leads in developing and delivering the correct content at Customer Clinics, EXPOs and other shows/events. Attend applicable training events / seminars that will further develop your knowledge of the business. Continually provide training to employees internally on products, services and processes. Support the adoption of new technologies and product offerings. Support on-going AMS mainstreaming within the dealership. Maintain Company pickup stocked with the correct tools and parts to adequately service customers. Qualifications Experience, Education, Skills and Knowledge: Prior work experience in an agriculture-related field Ability to lead and work with others Ability to operate with a solutions approach and identify existing/emerging customer needs Communicate well via email Solid organizational, interpersonal, analytical and communication skills Ability to work flexible / extended hours during busy times Ability to travel to other stores, customers or to training as needed Ability to speak and write effectively one-on-one and in groups Ability to present to groups and train others Ability to use standard desktop load applications such as Microsoft Office and internet functions Understanding of technical information, ability to diagnosis issues and read schematics Proficient knowledge of electrical/electronic/wireless communication systems Bachelor Degree or equivalent experience preferred Familiar with John Deere and competitive products Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the job duties, the employee must regularly lift and/or move 50 pounds and occasionally lift and/or move up to 75 pounds. Prolonged periods of standing and/or sitting. Ability to reach, stoop, kneel, and bend as needed. Regular use of the telephone and e-mail for communication is essential. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions of this position. Job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. LandMark is an Equal Employment Opportunity Employer promoted to a diverse workforce.

Posted 10 hours ago

Work Life Balance

Customer Technology Specialist

Landmark Implement Inc Gothenburg, NE

Purpose: Support the Dealership and Customers on all products with advanced technologies and integrated services, including new products enabled by John Deere FarmSight. Work with all dealership departments to support and sell products and services to customers by sharing expertise, training employees and customers on the products and/or services and their applications. Assist Customers in optimizing their products, utilizing the technology they own to get all the benefits from these products. The focus of these products and services will be to help the customer achieve more uptime, be more productive, more efficient and overall, more profitable. Responsibilities Become the product expert on all pieces of equipment involving technology (AMS) (past, present or future) and/or services offered through the John Deere FarmSight initiative. Be able to make adjustments and recommendations to optimize the product. Be the product expert on non-equipment technologies that affect customers such as JD Link, Service ADVISOR Remote and future products. Execute John Deere FarmSight Solutions (Machine Optimization, Logistics Optimization and Agronomic Decision Support). Assist in the execution of all facets of the JD Link including ensuring the correct setup and develop others in the dealership to perform the required tasks to maintain customer uptime. Assist in executing all aspects of the LandMark Uptime program in the JD Link package, especially those related to customer training on the JD Link Website. Provide feedback regarding information related to meeting the needs of the customers in our AOR in relation to future integrated solutions product offerings. Promote integrated solutions products and services to customers. Assist in maintaining customer mailing lists related to integrated solutions products and customer clinics. Support and be knowledgeable on APEX and any future activation enhancements. Assist with transferring data to JD Crop Insurance Reporting from APEX as needed. Train customers and employees on the proper methods of transferring data and setup information from the office to the computer and vice versa. Operate the AMS Help Line on an as-needed basis when the Integrated Solutions Coordinator is absent. Field customer calls and drive them to resolution, either via phone, a technology enabled method, in person, other employees/departments, etc. Follow up with customer issues proactively. Perform on-site repairs and/or software updates for customers on any technology-related pieces of equipment. Involve the Service Department as required. Turn in your time, materials and description of any billable service work that has been performed to the Service Department in a timely manner for customer labor, warranty or product improvement programs. Possess an expert skill level in the use of DTAC, Service ADVISOR, and other programs to assist in problem resolution. Assist salesmen by training them to sell the correct product, make the right recommendations, provide customer training, customer follow-up, proper setup/operation, utilize the tools available to them, evaluate used AMS equipment correctly and achieve the correct margins on the products sold. Be able to assist and train the Sales Department to perform effective demonstrations of these products, and make sure demonstrations are being completed. Assist the service department by training all Service employees to understand all of the tools available to them to help diagnose issues and keep customers in the field, how to properly install, setup and operate all technology-based products and proactively inform them of new solutions available. Proactively identify and contact customers requiring a solution. Assist the Parts Department by training all Parts employees to understand all of the tools available to them to help customers get the right part. Also help familiarize the Parts employees with the products and their operation. Assist in helping manage the right AMS whole goods inventory via providing feedback for early order programs and sales estimations. Assist the Parts Departments by recommending stocking/inventory requirements for solution enablement. Assist in the management of new and used equipment by making sure all pieces that are not sold or are for demo are returned to the Corporate Office for stock and reconditioning. Assist in the management of the Secured Base Station RTK Network ensuring all customers are entered in the right base stations correctly. Ensure accurate information regarding the customers utilizing the RTK base stations so that billing and service are accurate. Assist in maintaining current and accurate information regarding each RTK base station. Perform required RTK base station maintenance to ensure they are as reliable as possible. Be directly involved and responsible for the placement and construction of new RTK base stations. Assist and provide backup to other CT Specialists and other locations as needed. Be one of the leads in developing and delivering the correct content at Customer Clinics, EXPOs and other shows/events. Attend applicable training events/seminars that will further develop your knowledge of the business. Continually provide training to employees internally on products, services and processes. Support the adoption of new technologies and product offerings. Support ongoing AMS mainstreaming within the dealership. Maintain Company pickup stocked with the correct tools and parts to adequately service customers. Experience, Education, Skills and Knowledge: Prior work experience in an agriculture-related field. Ability to lead and work with others. Ability to operate with a solutions approach and identify existing/emerging customer needs. Communicate well via email. Solid organizational, interpersonal, analytical and communication skills. Ability to work flexible/extended hours during busy times. Ability to travel to other stores, customers or to training as needed. Ability to speak and write effectively one-on-one and in groups. Ability to present to groups and train others. Ability to use standard desktop load applications such as Microsoft Office and internet functions. Understanding of technical information, ability to diagnose issues and read schematics. Proficient knowledge of electrical/electronic/wireless communication systems. Bachelor Degree or equivalent experience preferred. Familiar with John Deere and competitive products. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the job duties, the employee must regularly lift and/or move 50 pounds and occasionally lift and/or move up to 75 pounds. Prolonged periods of standing and/or sitting. Ability to reach, stoop, kneel, and bend as needed. Regular use of the telephone and e-mail for communication is essential. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. LandMark is an Equal Employment Opportunity Employer promoted to a diverse workforce. #J-18808-Ljbffr

Immediate Start

Warehouse Lead

Walmart Gothenburg, NE

Position Summary... What you'll do... Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates). Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety). Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports. Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation. Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve. Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders. Leadership Expectations Respect for the Individual: Builds high-performing, diverse teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform. Respect for the Individual: Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect for the Individual: Attracts and retains the best, diverse talent; empowers and develops talent; and recognizes others' contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans. Service to the Customer/Member: Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes. Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart . The annual salary range for this position is $50,000.00-$100,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Regional Pay Zone (RPZ) (based on location) - Stock Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in Business, Logistics, or related field OR 1 year Walmart Logistics Management experience OR 2 years Walmart Logistics experience OR 2 years supervisory experience Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Microsoft Office, Supervising Associates, Walmart Logistics Systems Bachelors: Business, Bachelors: Logistics Primary Location... 3001 E State Farm Rd, North Platte, NE 69101-7774, United States of America