Financial Representative Trainee jobs in Brookline

Patient Care Representative

OverviewThis is Full-Time Patient Care Representative role.42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assignedQualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask

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Experienced Client Service Representative

VCA Animal Hospitals Brookline, MA

VCA Brookline Animal is seeking an experienced client service representative to join our well established hospital and team. We are a six doctor, fast paced general medicine practice. We are located in the heart of Brookline, a mile from downtown Boston. The successful candidate will be a believer in the possibilities of high quality veterinary medicine, patient care, and customer service. Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment, have a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.Skills and QualificationsExcellent knowledge of veterinary client service; at least 2 years of experience in the veterinary field.Strong organizational skills.Strong client relations and interpersonal skills.Intermediate to expert computer skills.Excellent oral and written communication skills.Self-starter and team player.The ability to integrate new information into problem-solvingHigh School Diploma/GED or equivalentThe ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste.Compassion for pets and people—as well as awareness and understanding of others’ reactionsScheduling flexibility to include days, nights, weekends and holidaysESSENTIAL FUNCTIONS:• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms• Scheduling and confirming appointments• Placing outbound calls for follow-ups and reaching out to prospective clients• Presenting and explaining fees, including processing payments• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)• Managing medical records, charts, reports and correspondence• Triaging phone calls• Understanding and entering vaccine informationWAGE: $21.00-$24.00 depending on experienceBENEFITS:We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more! Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!Physical Demands: Work is generally performed in an office environment. Ability to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

High salary

Healthcare Customer Service Representative

TEKsystems Brookline, MO

? Intake Specialist Healthcare Services (4?Month Contract | Potential for Extension) Location: Springfield, MO Pay: $18$20/hr (based on experience) Are you looking to continue growth healthcare field? Do you enjoy helping people, managing detailed information, and working in a fast?paced environment? This Intake Specialist role is a great fit for early?career professionals, recent graduates, or healthcare customer service experts. This is a 4?month contract with the possibility of extension or conversion (dependent on business needs). ? What Youll Do As an Intake Specialist, youll support patients, providers, and internal teams by: Entering referral information accurately and on time Working directly with physicians, referral sources, and staff to obtain proper documentation Reviewing medical records to ensure compliance before services are rendered Communicating financial responsibility to patients and collecting payments when needed Navigating multiple EMR systems to gather required information Coordinating with insurance verification and sales teams Offering excellent customer service by phone and email Following company standards for documentation, shipping, and delivery processes Participating in after?hours on?call rotation as needed ? Why This Role Is a Great Fit Ideal for candidates with at least a year of healthcare customer service or administrative experience. Great for recent graduates with call center experience Provides hands?on exposure to insurance guidelines, medical documentation, EMRs, and patient communication Opportunity to build foundational healthcare administration skills ? What You Bring Strong written and verbal communication skills Excellent telephone and customer service abilities Proficiency with Microsoft Office and general computer navigation Ability to prioritize, multitask, and follow detailed instructions Problem?solving and decision?making skills Capacity to learn new systems quickly High school diploma or equivalent required (Associates degree preferred) At least 1 year of work experience in healthcare, insurance, customer service, call center, billing, pharmacy, or a related field ? Compensation $18/hr Candidates with call center/customer service experience only $20/hr Candidates with prior medical or insurance experience plus call center/customer service experience ? Work Environment Professional office setting with extended computer use Requires discretion with confidential patient and insurance data May involve occasional deadline?driven or urgent authorization tasks Light lifting up to 10 lbs Ability to work independently with minimal supervision Job Type & Location This is a Contract to Hire position based out of Springfield, MO. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Springfield,MO. Application Deadline This position is anticipated to close on Mar 11, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Entry-Level Sales Representative

NUCKOLLS Brookline, MO

NUCKOLLS is on the lookout for enthusiastic individuals ready to kickstart their careers in sales with no prior experience required! With over 120 years of proven industry expertise, we provide exceptional business solutions to our clients. In this exciting role, you will manage a portfolio of 2,000 business clients, cultivate new relationships, and guide your team in delivering outstanding service. As you excel and grow within our organization, you will have the opportunity to develop your leadership skills, mentor new team members, and work towards becoming an Agency Director. Compensation: Weekly pay with an attractive first-year earning potential of $70,000-$85,000. Key Responsibilities: Foster and maintain strong relationships with existing clients. Identify and pursue new business opportunities (B2B). Supervise team activities and provide crucial guidance to ensure success. Train and mentor new team members on company culture and systems. Utilize a Salesforce-based CRM to track daily field activities. Participate in recruiting, training, and leadership development initiatives. Qualifications & Skills: Strong organizational and time management capabilities. Ability to perform effectively in a fast-paced environment and meet deadlines. Excellent leadership and supervisory skills. Customer service or sales experience is a plus but not required. Self-motivated with a goal-oriented attitude. Passion for building relationships and engaging with the community. Familiarity with CRM platforms, particularly Salesforce, is advantageous. Requirements: Must hold a valid driver's license and have authorization to work in the U.S. Clean background check and reliable transportation are required. A 45-day evaluation period will be in place before advancement opportunities are available.

Experienced Client Service Representative

VCA Animal Hospitals Brookline, MA

Client Service Representative VCA Brookline Animal is seeking an experienced client service representative to join our well established hospital and team. We are a six doctor, fast paced general medicine practice. We are located in the heart of Brookline, a mile from downtown Boston. The successful candidate will be a believer in the possibilities of high quality veterinary medicine, patient care, and customer service. Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment, have a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service. Skills and Qualifications: Excellent knowledge of veterinary client service; at least 2 years of experience in the veterinary field. Strong organizational skills. Strong client relations and interpersonal skills. Intermediate to expert computer skills. Excellent oral and written communication skills. Self-starter and team player. The ability to integrate new information into problem-solving High School Diploma/GED or equivalent The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste. Compassion for pets and peopleas well as awareness and understanding of others' reactions Scheduling flexibility to include days, nights, weekends and holidays Essential Functions: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound calls for follow-ups and reaching out to prospective clients Presenting and explaining fees, including processing payments Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control) Managing medical records, charts, reports and correspondence Triaging phone calls Understanding and entering vaccine information Wage: $21.00-$24.00 depending on experience Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! Physical Demands: Work is generally performed in an office environment. Ability to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

Patient Service Representative - Pain Management Center 8am - 4:30pm

Beth Israel Lahey Health Brookline, MA

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.The Department of Anesthesia, Critical Care and Pain Medicine provides a full range of leading-edge anesthesia services in all operating rooms, intensive care units, obstetric, and non-surgical procedure areas (including gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center, Boston. Our first commitment is to provide compassionate, world-class care to all our patients. We are one of the top academic anesthesia departments in the US in clinical anesthesia and research and, as a Harvard Medical School affiliated hospital, our educational programs are among the best in the country. The department is internationally recognized for both clinical care and research. Our renowned research program produces innovative work that is making major strides in improving patient care in anesthesia, critical care, pain and headache treatment. We also have advanced innovative technologies in the field, including 3-D imaging and guided ultrasound to provide minimally-invasive, safe care for the most successful outcomes.Our department continues to grow and thrive in a culture of respect that supports the professional development and personal well-being of our staff. In addition, we have a strong commitment to Diversity, Equity and Inclusion and actively seek a diverse workforce that celebrates and honors the many cultures and perspectives represented by our staff.This position is a part of the William Arnold - Carol A. Warfield, MD Pain Management Center at One Brookline Place, conveniently located next to the Brookline Village T stop. Our pain clinicians offer a wide-range of compassionate, comprehensive and cutting-edge treatments for chronic and complex pain and for migraine and other types of headache pain.Job Description:Essential Responsibilities:Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed.Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including worker's compensation and auto liability.Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.Coordinates and interprets multiple data sets required for efficient scheduling of office visits, diagnostic tests and procedures. Coordinates availability of professional services for maximum cost effective utilization of staff, space, equipment and optimal timing for patients and providers. Addresses scheduling problems and concerns with manager to resolve issues.Records and forwards accurate messages to providers and staff. Triages calls for urgent information or services to appropriate staff. Responds to requests for information or assistance within scope of knowledge and authority. Resolves and responds to provider email requests in an efficient and professional manner.Required Qualifications:High School diploma or GED required. Associate's degree preferred.1-3 years related work experience required.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:Call Center and/or telephone customer service experienceStrong typing skills 40+wpm. Knowledge of medical terminologyBilingual written and verbal communication skillsCompetencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Physical Nature of the Job:Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionallyPay Range:$20.50 - $25.50The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

Patient Representative

Dana-Farber Cancer Institute Brookline, MA

The Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI). As the first point of contact, this role is critical to a patient's experience and their entry into the DFCI system. PRs provide call center and administrative support for aspects of patient care within the Dana-Farber Welcome Center. PRs work in a call center environment in conjunction with their supervisor and other PRs. They work as a team to problem-solve and collaborate with the goal of providing an excellent patient experience. The PR role is essential to Institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disease centers in accordance with the DFCI Customer Service Standards. This role requires excellent customer service skills and comfort with multitasking and problem solving.Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possiblePossesses a level of independence requiring knowledge of multiple disease specific programsProvides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting incoming telephone callsTriages issues and answers general questions, with the goal of resolving requests in real time. If unable to answer all patient questions, triage to or take detailed message for disease center teamRecognizes emergencies and appropriately responds using standard operating procedures and critical thinking skillsProvides general institute, disease, or program-specific information to callers/patients within the scope of knowledge and authorityPerforms other administrative duties and tasks as requested by Manager/SupervisorAble to quickly comprehend and implement new concepts or modifications to processesCollaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levelsEnsures quality clinical care and adherence to standard operating procedures and compliance requirementsKNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:Ability to function as an integral member of a teamExcellent communication, organizational, time management, and customer service skillsStrong attention to detailAbility to multi-task and problem solve on the spotExcellent phone etiquettePC proficiency; ability to learn new software quicklyKnowledge of medical terminology is a plusMINIMUM JOB QUALIFICATIONS:The position requires a high school diploma or GED, with a bachelor's degree preferred. Administrative and/or customer service experience is strongly preferred, and experience in a call center or phone service setting is also preferred.SUPERVISORY RESPONSIBILITIES: NonePATIENT CONTACT:Yes, this position entails patient contact and communication. Methods of contact are primarily by phone, but may be in person, written letter or patient portal (Partners Patient Gateway). Age population served will depend upon clinical area assigned.At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.EEO Poster.Pay Transparency StatementThe hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).$41,200.00 - $46,500.00

Abercrombie & Fitch + YPB - Brand Representative, Newbury Street

Abercrombie and Fitch Co. Brookline, MA

Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Job Description The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. What You'll Do • Customer Experience • Store Presentation and Sales Floor • Communication • Asset Protection and Shrink • Policies and Procedures • Training and Development Qualifications What it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU SEE WHAT IT'S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @WORKATHCO (AND @WORKATANF) Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer Videos To Watch https://vimeo.com/457828137 https://vimeo.com/884831040 https://vimeo.com/967918936

Best Match

Outside Sales Representative

Premium Retail Services Brookline, MA

The Outside Sales Representative is responsible for driving sales by visiting assigned retail locations to present and sell Barilla products, secure new item authorizations, sell promotional programs, and support merchandising needs. The ideal candidate is a motivated self-starter with strong communication skills, attention to detail, and the ability to build strong relationships with store teams and client partners. They excel in both independent work and collaborative efforts, with a focus on delivering consistent results at the store level.What's in it for you?A competitive salary with a benefits package.Opportunity to represent well-known brands and drive in-store sales.Independent role with monthly priorities and client-focused initiatives.Variety in daily work, including store visits, merchandising, promotional selling, and special events.A supportive, collaborative work culture.What will you do?Visit assigned retail locations each month to execute sale priorities.Present and secure orders for new items on behalf of our clients.Sell in promotional activities and, when possible, secure off‑shelf displays.Verify product distribution and ensure authorized items are carried and properly merchandised.Assist with merchandising tasks such as stocking, rotation, display maintenance, pricing, and planogram adherence.Support special products, including demos, trade events, remodels, new store openings, and anniversary sales.Maintain strong product knowledge across all assigned brands and new items.Build rapport with client regional managers and store‑level buyers.Communicate store issues, competitive insights, and trends to leadership.Perform additional duties as assigned.How will you succeed?Strong relationship‑building and communication skills.Self‑motivated, organized, and able to manage a monthly store visit schedule.Comfortable presenting new items and promotional opportunities to store buyers.Ability to troubleshoot store issues and provide timely updates to internal teams.Willingness to work in cold environments (refrigerated and freezer sections) as needed.Ability to work both independently and collaboratively on special projects.Experience and QualificationsHigh school diploma/GED required.5+ years of prior retail experience required.Valid driver's license and ability to drive long distances.Ability to lift up to 60 lbs.Availability for occasional overnight travel for meetings or food shows.Ability to speak, hear, and communicate effectively.Comfortable using tools such as hand trucks, pallet jacks, handheld devices, and basic office equipment.Work Environment and Physical RequirementsAbility to stand, walk, stoop, kneel, reach, pull, grasp, and lift up to 60 pounds daily.Work in cold environments as needed.Ability to drive for extended periods and stay overnight as required.This job posting covers the general job duties for this position and does not imply that these are the only tasks required. The Acosta Group’s Talent Acquisition Team will go over any questions you have regarding the above during the interview process.The Acosta Group is an Equal Opportunity EmployerBy submitting your application you agree with and accept the Acosta Group Privacy Statement and Terms of Conditions.US: http://acosta.jobs/privacy-policy-us/Canada: http://acosta.jobs/privacy-policy-ca/The Acosta Group utilizes E‑Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)#J-18808-Ljbffr

Patient Representative I

Dana-Farber Cancer Institute Brookline, MA

The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI). As the first point of contact, this role is critical to a patient’s experience and their entry into the DFCI system. PRs provide call center and administrative support for aspects of patient care within the Dana-Farber Welcome Center. PRs work in a call center environment in conjunction with their supervisor and other PRs. They work as a team to problem-solve and collaborate with the goal of providing an excellent patient experience. The PR role is essential to Institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disease centers in accordance with the DFCI Customer Service Standards. This role requires excellent customer service skills and comfort with multitasking and problem solving.Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high‑risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School‑affiliated hospitals.Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possiblePossesses a level of independence requiring knowledge of multiple disease specific programsProvides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting incoming telephone callsTriages issues and answers general questions, with the goal of resolving requests in real time. If unable to answer all patient questions, triage to or take detailed message for disease center teamRecognizes emergencies and appropriately responds using standard operating procedures and critical thinking skillsProvides general institute, disease, or program‑specific information to callers/patients within the scope of knowledge and authorityPerforms other administrative duties and tasks as requested by Manager/SupervisorAble to quickly comprehend and implement new concepts or modifications to processesCollaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levelsEnsures quality clinical care and adherence to standard operating procedures and compliance requirementsKNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:Ability to function as an integral member of a teamExcellent communication, organizational, time management, and customer service skillsStrong attention to detailAbility to multi‑task and problem solve on the spotExcellent phone etiquettePC proficiency; ability to learn new software quicklyKnowledge of medical terminology is a plusMINIMUM JOB QUALIFICATIONS:The position requires a high school diploma or GED, with a bachelor’s degree preferred.Administrative and/or customer service experience is strongly preferred, and experience in a call center or phone service setting is also preferred.SUPERVISORY RESPONSIBILITIES: NonePATIENT CONTACT:Yes, this position entails patient contact and communication. Methods of contact are primarily by phone, but may be in person, written letter or patient portal (Partners Patient Gateway). Age population served will depend upon clinical area assigned.At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.EEO PosterPay Transparency StatementThe hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).$41,200.00 - $46,500.00#J-18808-Ljbffr

Customer Service Representative

Hjbtravels Brookline, MA

We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry . This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.Key ResponsibilitiesRespond to customer inquiries via phone and emailAssist clients with travel planning, reservations, and general questionsProvide accurate information regarding destinations, policies, and proceduresMaintain clear and professional communication with clientsFollow company guidelines and service standardsDocument interactions and updates as neededQualificationsStrong communication and interpersonal skillsCustomer service experience preferred (not required)Ability to work independently and manage time effectivelyComfortable using computers, email, and online systemsDetail-oriented with a positive, solution-focused attitudeInterest in the travel industry is a plusWhat We OfferTraining and ongoing supportFlexible work options (part or full time)Growth opportunities within the travel industrySupportive and collaborative team environment#J-18808-Ljbffr

Experienced Client Service Representative

VCA Animal Hospitals Brookline, MA

VCA Brookline Animal is seeking an experiencedclient service representativeto join our well established hospital and team. We are a six doctor, fast paced general medicine practice located in the heart of Brookline, a mile from downtown Boston. The successful candidate will be a believer in the possibilities of high quality veterinary medicine, patient care, and customer service. Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment, have a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.Skills and QualificationsExcellent knowledge of veterinary client service; at least 2 years of experience in the veterinary field.Strong organizational skills.Strong client relations and interpersonal skills.Intermediate to expert computer skills.Excellent oral and written communication skills.Self-starter and team player.The ability to integrate new information into problem-solving.High School Diploma/GED or equivalent.The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste.Compassion for pets and people—as well as awareness and understanding of others’ reactions.Scheduling flexibility to include days, nights, weekends and holidays.Essential FunctionsCustomer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.Scheduling and confirming appointments.Placing outbound calls for follow-ups and reaching out to prospective clients.Presenting and explaining fees, including processing payments.Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).Managing medical records, charts, reports and correspondence.Triaging phone calls.Understanding and entering vaccine information.Wage: \$21.00–\$24.00 depending on experience.BenefitsWe offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days for full-time employees, 401(k), and generous employee pet discounts, among other benefits.Physical Demands: Work is generally performed in an office environment. Ability to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.We are proud to be an Equal Opportunity Employer – Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.#J-18808-Ljbffr

Customer Service Representative (Travel Industry)

Hjbtravels Brookline, MA

Job Description:We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry . This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.Key Responsibilities:Respond to customer inquiries via phone and emailAssist clients with travel planning, reservations, and general questionsProvide accurate information regarding destinations, policies, and proceduresMaintain clear and professional communication with clientsFollow company guidelines and service standardsDocument interactions and updates as neededQualifications:Strong communication and interpersonal skillsCustomer service experience preferred (not required)Ability to work independently and manage time effectivelyComfortable using computers, email, and online systemsDetail-oriented with a positive, solution-focused attitudeInterest in the travel industry is a plusWhat We Offer:Training and ongoing supportFlexible work options (part or full time)Growth opportunities within the travel industrySupportive and collaborative team environment#J-18808-Ljbffr

Posted 15 hours ago

Abercrombie & Fitch + YPB - Brand Representative, Newbury Street

Abercrombie & Fitch Co. Brookline, MA

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FT - Call Center Representative - Work From Home

Lap of Love Brookline, MA

[Customer Service / Remote] - Anywhere in U.S. / Flex Schedule 7a-11p EST / Medical-Dental-Vision / 401(k) +3% / Generous PTO - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone calls and providing compassionate and empathetic support; Handle a high volume of calls and prioritize tasks in a fast-paced environment; Communicate clearly and effectively with clients, veterinarians, and team members to ensure a smooth and seamless experience; Document all client interactions accurately in our database; Provide exceptional customer service and address any questions or concerns with professionalism and sensitivity. Lap Of Love is seeking individuals who are passionate about helping others and have excellent communication skills to join our team. Hiring Immediately >>

Customer Service Representative - Work From Home

StartCap Brookline, MA

[Customer Support / Fully Remote] - Anywhere in U.S. / $60K per year - As a Customer Service Representative at StartCap, you will assist customers with inquiries, troubleshoot issues, and provide product information; You will ensure customer satisfaction by addressing concerns and resolving problems efficiently; You will document and track customer interactions in company's system; Excellent communication skills and a problem-solving attitude are essential; Join a dynamic team and make an impact with your support expertise...Hiring Fast >>

FT Customer Support Representative (Work From Home)

Metal Brookline, MA

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting customer needs in a courteous and timely manner while utilizing active listening and empathy; Work with the Customer Success team to draft and update email template responses and Knowledge Base articles; Participate in bug-reporting and bug hunting activities...Hiring Fast >>

Patient Service Representative - Pain Management Center 8am - 4:30pm

Beth Israel Lahey Health Brookline, MA

Beth Israel Lahey Health - - Responsibilities: Answers, screens and processes a high volume of calls in a professional manner.; Utilizes centralized scheduling system and software applications to schedule appointments.; Verifies and updates patients' demographic information and transfers to registration for update as needed.; Obtains necessary referrals for scheduled visit and documents in system.; Coordinates availability of professional services for maximum cost effective utilization of staff, space, equipment and optimal timing for patients and providers.

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Abercrombie & Fitch + YPB - Brand Representative, Newbury Street

Abercrombie & Fitch Brookline, MA

Abercrombie & Fitch + YPB - Brand Representative, Newbury StreetAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.Job DescriptionThe Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.What You'll DoCustomer ExperienceStore Presentation and Sales FloorCommunicationAsset Protection and ShrinkPolicies and ProceduresTraining and DevelopmentQualificationsAdaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work EthicAdditional InformationAs an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate You for Being You

Guest Service Representative

Nothing Bundt Cakes - Springfield Brookline, MO

Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree food & snacksFree uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. Youll make everyone feel welcomed, and youll create an environment of generosity, happiness, and joy in your community. But it gets even better:We close early so you can enjoy your evenings.We offer flexible work schedules.Were keeping it casual. T-shirts and sneakers are where its at!Cake discounts. Yummm!You dont have to be 18 to work here, so students can join us.This job is fun. Its literally a piece of cake!This is a great place to make new friends!Youll get trained. Not only on crafting cake, but on growing your career.We love to celebrate and bring joy to the community.Apply now. Joy is the job.