Customer Service Representative (Remote) Jobs in Canterbury, New Hampshire

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Behavioral Home Direct Support Professional

Community Bridges Canterbury, NH

Job DescriptionJob DescriptionCOMMUNITY BRIDGES IS GROWING - JOIN OUR TEAM!$1,000 Sign-On BonusCommunity Bridges is seeking a full-time Behavioral Home Direct Support Professional (DSP) in Boscawen, NH.Founded in 1982, Community Bridges is a nonprofit organization dedicated to advancing the integration, growth, and interdependence of people with developmental disabilities within their communities. Serving more than 1,100 individuals and families across the Greater Capital Area, we work to remove barriers, create opportunities, and foster meaningful community connections.Position OverviewThe Behavioral Home Direct Support Professional serves as a community connector, supporting individuals through community mapping and intentional engagement to promote social inclusion. This role focuses on building relationships, identifying strengths, and expanding opportunities that support each individual's growth, safety, and integration within their community.DSPs promote abilities-not disabilities by helping individuals build meaningful connections with family, friends, and community members while encouraging independence and personal development.QualificationsEducationHigh School Diploma or GED requiredExperienceExperience in human services or working with individuals with disabilities preferredAdditional RequirementsReliable transportationValid driver's licenseProof of automobile insuranceCompensation & Benefits$1,000 Sign-On Bonus$500 paid at hire$500 paid after 6 monthsSign-on bonus applies to new hires only. Rehires and transfers are not eligible.Paid Time Off (PTO)22 days annually for full-time employees (40 hours/week)PTO increases with longevityNo waiting period to begin using PTOInsurance & RetirementMedical, Dental, Vision403(b) with 1% company matchLife InsuranceEmployer-paid Short-Term DisabilityMileage ReimbursementReimbursement for approved mileage driven while on the clockPaid TrainingTraining time paid at your regular hourly rateAvailable SchedulesFull-Time – 12-Hour Shifts:7:00 a.m.–7:00 p.m.7:00 p.m.–7:00 a.m.Key ResponsibilitiesSupport individuals with planned activities and community involvementDevelop relationship maps to identify social inclusion opportunitiesProvide continuous supervision and intervene as needed to maintain safetyAssist individuals in building and expanding social networksPromote self-esteem through meaningful community participationProvide individualized supports, including personal care and skill developmentAssist with hygiene supports as neededParticipate in Person-Centered Planning and goal implementationComplete required documentation, including data collection and progress notesAssist with orientation and training of new staffAdminister medications in accordance with He-M 1201, as applicableReport safety, health, or human rights concerns immediatelyEnsure compliance with state regulations and agency policiesPerform other duties as assignedRequired SkillsAbility to remain calm and respond effectively in high-risk or escalated situationsStrong judgment and decision-making skillsAbility to maintain professional boundaries while building rapportStrong verbal and written communication skillsAbility to meet documentation deadlinesAbility to work independently and as part of a teamAbility to support daily living and functional skill developmentAbility to utilize community resourcesBasic computer skills, including email and word processingPositive, professional representation of Community BridgesWork Environment & Physical DemandsWork EnvironmentPrimarily indoor residential settingOccasional noise and high-stimulation periodsStaff expected to provide support during stressful situationsPhysical DemandsAbility to lift up to 50 lbsFrequent walking and standing; occasional stair climbingAbility to push wheelchairs and operate liftsAbility to follow behavioral intervention techniquesTravel RequirementsAccess to a personal vehicle during scheduled work hoursTravel with individuals using personal or agency vehiclesValid NH driver's license and safe driving recordAdequate automobile liability insuranceCommunities ServedConcord (Headquarters), Allenstown, Andover, Boscawen, Bow, Bradford, Canterbury, Chichester, Danbury, Deering, Dunbarton, Epsom, Franklin, Henniker, Hill, Hillsborough, Hopkinton, Loudon, Newbury, New London, Northfield, Pembroke, Pittsfield, Salisbury, Sutton, Warner, Weare, Webster, Wilmot, Windsor

Customer Service Representative (Remote) jobs in Canterbury