Automotive Customer Service Representative jobs in Concord

Customer Service Representative

Excited to grow your career?At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.People First, Excellence AlwaysCSI #: 1723Station Address: 795 Oak Grove Road, Concord, CA 94518Job Expectations:Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.Maintain neat appearance and good personal hygiene in compliance with CSI image standards.Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal proceduresFollow federal law and company standards on carding customers for all age restricted products sold at the stations.Work professionally with vendors and contractors.Regular and punctual attendance is expected.Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC productsEssential Functions:Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.Actively promote store specials and other marketing programs.Cross-check price of delivered goods for accuracy.Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)May perform other duties as assigned by management.Requirement/Qualifications:Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.Strong attention to detail.Ability to handle challenging situations professionally and exercise exceptional judgement.Ability to work both independently and in team settings.Must possess required up-to-date food handling certificates, as required by law (in specific locations only).Cooking/Restaurant experience preferredSupervisor Responsibilities:* This position has no supervisory responsibilitiesTravel:* Rare, limited to required training and coverage for nearby stations.Physical Demands Include but are not limited to:Ability to stand and walk for long periods of time on hard and uneven surfaces.Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.Periodic exposure to all outdoor conditions during daylight hours.Moderate exposure to walk-in coolers and freezers at 34 F or lower.Frequent handwashing and attention to personal cleanliness standards.Must be at least 18 years of age or older to work in California and Oregon locations.Must be at least 21 years of age or older to work in Washington locations.Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.Must be at least 21 years of age or older to work in Management positions.Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.USA based job positionVisas will not be grantedBenefits:Full-time & Part-time shifts availableDirect Deposit with competitive weekly payHealth & Wellness packages available for purchaseEducation reimbursement programShift Differential Pay for select shifts and job titlesManagement Bonus ProgramLoyalty Service time ProgramCommuter benefit ProgramCompensation Range:$19.25 - $20.25Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at [email protected] and Terms and ConditionsWe respect the privacy of candidates for employment. This Privacy Notice sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.Please access the Global Application Statements, select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.Terms of Use

Posted 23 hours ago

Immediate Start

Customer Service Representative

Circle K Stores, Inc. Concord, CA

Store 2720860: 1145 Copperfield Blvd, Concord, North Carolina 28025Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour key responsibilities:You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You are good at:Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you have:Retail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical Requirements:Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Posted 23 hours ago

Immediate Start

Customer Service Representative

Circle K Stores, Inc. Concord, NE

Store 4707201: 190 Pleasant St, Concord, New Hampshire 03301Shift AvailabilityFlexible AvailabilityTime TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour key responsibilities:You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You are good at:Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you have:Retail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical Requirements:Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Posted 23 hours ago

Work Life Balance

Customer Service Representative

Chevron Concord, CA

Excited to grow your career?At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.People First, Excellence AlwaysCSI #: 1593Station Address: 4295 Clayton Road, Concord, CA 94521Job Expectations:Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.Maintain neat appearance and good personal hygiene in compliance with CSI image standards.Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal proceduresFollow federal law and company standards on carding customers for all age restricted products sold at the stations.Work professionally with vendors and contractors.Regular and punctual attendance is expected.Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC productsEssential Functions:Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.Actively promote store specials and other marketing programs.Cross-check price of delivered goods for accuracy.Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)May perform other duties as assigned by management.Requirement/Qualifications:Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.Strong attention to detail.Ability to handle challenging situations professionally and exercise exceptional judgement.Ability to work both independently and in team settings.Must possess required up-to-date food handling certificates, as required by law (in specific locations only).Cooking/Restaurant experience preferredSupervisor Responsibilities:* This position has no supervisory responsibilitiesTravel:* Rare, limited to required training and coverage for nearby stations.Physical Demands Include but are not limited to:Ability to stand and walk for long periods of time on hard and uneven surfaces.Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.Periodic exposure to all outdoor conditions during daylight hours.Moderate exposure to walk-in coolers and freezers at 34 F or lower.Frequent handwashing and attention to personal cleanliness standards.Must be at least 18 years of age or older to work in California and Oregon locations.Must be at least 21 years of age or older to work in Washington locations.Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.Must be at least 21 years of age or older to work in Management positions.Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.USA based job positionVisas will not be grantedBenefits:Full-time & Part-time shifts availableDirect Deposit with competitive weekly payHealth & Wellness packages available for purchaseEducation reimbursement programShift Differential Pay for select shifts and job titlesManagement Bonus ProgramLoyalty Service time ProgramCommuter benefit ProgramCompensation Range:$19.25 - $20.25Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at [email protected] and Terms and ConditionsWe respect the privacy of candidates for employment. This Privacy Notice sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.Please access the Global Application Statements, select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.Terms of Use

Posted 23 hours ago

Customer Service Representative

U-Haul International, Inc. Concord, CA

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

Posted 23 hours ago

Customer Service Representative

U-Haul Concord, CA

Return to Job SearchCustomer Service RepresentativeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.U-Haul Offers:Career stabilityOpportunities for advancementMindset App ReimbursementGym Reimbursement ProgramHealth insurance & Prescription plans, if eligiblePaid holidays, vacation, and sick days, if eligibleLife insuranceMetLaw Legal programMetLife auto and home insuranceDiscounts on Apple products, Dell computers, cell phone plans, hotels, and more401(k) Savings PlanEmployee Stock Ownership Plan (ESOP)24-hour physician available for kidsDental & Vision PlansBusiness travel insuranceYou Matter EAPLifeLock Identity Theft ProtectionCritical Illness/Group Accident InsuranceDave Ramsey's SmartDollar ProgramCustomer Service Representative Responsibilities:Assist customers inside and outside a U-Haul center with U-Haul products and services.Use smartphone-based U-Scan technology to manage rentals and inventory.Move and hook up U-Haul trucks and trailers.Clean and inspect equipment on the lot including checking fluid levels.Answer questions and educate customers regarding products and services.Prepare rental invoices and accept equipment returned from rental.Install hitches and trailer wiring.Fill propane (certification offered through U-Haul upon employment)Drive a forklift (certification offered through U-Haul upon employment)Other duties as assignedParticipate in ongoing continuous U-Haul education through U-Haul University.Customer Service Representative Minimum Qualifications:Valid driver's license and ability to maintain a good driving recordHigh school diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.Physical Demands:The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 23 hours ago

Customer Service Representative

Circle K Stores, Inc. Concord, CA

Store 2701868: 8855 Christenbury Pkwy, Concord, North Carolina 28027Shift AvailabilityFlexible AvailabilityTime TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour key responsibilities:You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You are good at:Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you have:Retail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical Requirements:Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Posted 23 hours ago

Customer Service Representative

U-Haul Concord, CA

Return to Job SearchCustomer Service RepresentativeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.U-Haul Offers:Career stabilityOpportunities for advancementMindset App ReimbursementGym Reimbursement ProgramHealth insurance & Prescription plans, if eligiblePaid holidays, vacation, and sick days, if eligibleLife insuranceMetLaw Legal programMetLife auto and home insuranceDiscounts on Apple products, Dell computers, cell phone plans, hotels, and more401(k) Savings PlanEmployee Stock Ownership Plan (ESOP)24-hour physician available for kidsDental & Vision PlansBusiness travel insuranceYou Matter EAPLifeLock Identity Theft ProtectionCritical Illness/Group Accident InsuranceDave Ramsey's SmartDollar ProgramCustomer Service Representative Responsibilities:Assist customers inside and outside a U-Haul center with U-Haul products and services.Use smartphone-based U-Scan technology to manage rentals and inventory.Move and hook up U-Haul trucks and trailers.Clean and inspect equipment on the lot including checking fluid levels.Answer questions and educate customers regarding products and services.Prepare rental invoices and accept equipment returned from rental.Install hitches and trailer wiring.Fill propane (certification offered through U-Haul upon employment)Drive a forklift (certification offered through U-Haul upon employment)Other duties as assignedParticipate in ongoing continuous U-Haul education through U-Haul University.Customer Service Representative Minimum Qualifications:Valid driver's license and ability to maintain a good driving recordHigh school diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.Physical Demands:The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.Pay Range is: $16.5 - $18.5 HourlyU-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 23 hours ago

High salary

Customer Service Representative

Circle K Stores, Inc. Concord, CA

Store 2701868: 8855 Christenbury Pkwy, Concord, North Carolina 28027Shift AvailabilityOvernightJob TypeFull timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour key responsibilities:You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You are good at:Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you have:Retail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical Requirements:Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Posted 23 hours ago

Customer Care Representative

Morphius Corp Concord, CA

Must reside in California We are seeking employees to join our company in working remotely across California. Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely. We work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits. Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours Growth opportunities Powered by JazzHR

Posted 23 hours ago

Customer Care Representative

Morphius Corp Concord, CA

B2B Sales Representative

Slice Merchant Services Concord

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on the best platforms and equipment most suitable for each merchant.Slice Merchant Services is seeking driven, ambitious outside sales professionals to join our most aggressive and lucrative Sales Representative Program ever offered.Demonstrate your passion and sales skills by offering businesses in your local community substantial savings and upgraded state-of-the-art equipment. Get Paid while you learn an exciting new business in merchant services sales, weekly commissions and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training,WHAT THE COMPENSATION PACKAGE OFFERS:UNCAPPED EARNING POTENTIALAGGRESSIVE COMMISSIONSLARGE DAILY/WEEKLY/MONTHLY BONUSESRESIDUALSVARIOUS SELF-SOURCE BONUSESOUR SUCCESSFUL SALES AGENTS MAKE OVER $100K WITH OUR MULTIPLE REVENUE STREAM COMPENSATION PACKAGEUNMATCHED FEATURES THAT WE OFFER:IN-DEPTH ONGOING TRAINING WITH EXCELLENT SALES MANAGEMENTPRE-SET COMPANY APPOINTMENTS (TRUE TRIPLE CONFIRMED LEADS)PROVEN SALES PROCESSES THAT ARE RESULTS DRIVENFULL SUITE OF PROFESSIONALLY BRANDED MARKETING MATERIALS & PRESENTATION TOOLSANYTIME LIVE MANAGER ASSISTANCEONLINE TRAINING & DOCUMENTS LIBRARYE-SIGN APPLICATION OPTION (RAPID & EASY)EXPERIENCE THAT WE ARE LOOKING FOR:At least 2 years of business-to-business (B2B) sales experience preferredExcellent verbal, written, interpersonal, relationship building and presentation skillsStrong work ethic with a drive to succeedAbility to self-source your own leads through a combination of cold calling and networkingProven outside or field sales experience with a track record of hitting or exceeding sales goalsBELOW ARE A PLUS BUT NOT REQUIRED:Cold calling sales ability, with assertive, positive, persistent styleBilingualMotivated self-starter with effective time management skillsGoal-oriented and ambitious with capacity and drive to each and exceed quotasWHAT YOU WILL DO:As an Outside Sales representative with Slice Merchant Services, you will present our most popular and cutting-edge Dual Pricing Program to merchants offering them a revolutionary way to accept credit/debit cards. This program offers merchants to eliminate their current credit/debit card processing fees once and for all. This provides substantial savings for the merchant and makes it easy for you to make sales daily and reach your goals.Develop strong business relationships with business owners, by cold calling small to medium-sized businessesCollaborate with your Sales Manager to prepare and present competitive sales proposalsAttend assigned pre-set company appointmentsIf you read all the way down here, you are most likely a great fit for the opportunity.This is a 1099 commision-only roleAPPLY NOW!

Posted 23 hours ago

Regional Sales Representative

Icarus Medical North Concord, NC

Job description: About the Job: The Regional Sales Manager role is key to delivering our impactful technology to our patients, attaining aggressive sales goals, and capturing market share as a whole. From developing B2B sales in a new territory with clinical audiences, to maximizing patient outcomes, the Sales Manager is key to introducing this new and disruptive technology to the world. This position involves managing team members and accounts directly to sustain our high-growth rate. This position is open to experienced sales professionals from any applicable industry. Who We Are Looking For We are looking for a motivated individual who has strong interpersonal and management skills, sales DNA, high technical aptitude, and who resonates with our mission to improve patient's lives. The right candidate will be able to blend product knowledge with the ability to cultivate deep customer and clinician relationships to grow sales. The individual will be accountable for prospecting a territory, holding in-services with clinical customers, onboarding accounts, and maintaining account relationships to establish a pipeline and achieve monthly sales goals. Expectations include understanding our customers’ needs and requirements, ensuring a seamless customer experience, and maintaining/ growing revenues from adopting accounts. The new candidate embraces change and is a fast learner. Icarus launches two product lines each year, and the Regional Sales Managers are the key to driving exposure and adoption of these impactful devices. A passion for customer service is a must. If you have experienced pain, injury or mobility limitations yourself, we encourage you to apply. Many of our team members have a strong personal connection to our mission - having dealt with injury or pain of their own. The program includes a step down incentive program that moves from a higher base, lower commission to a lower base, uncapped higher commission structure within the territory. Icarus offers an intensive 4 week training program at headquarters, an existing network of accounts and key opinion leaders in your territory What You Will Work On Driving your team to achieving monthly sales goals Prospecting and engaging new accounts in the orthopedic, sports medicine, orthotic and prosthetic (O&P), and VA/ DOD space Scheduling and holding in-services to explain the product Pitching the product to surgeons, CPOs and other clinicians to gain interest Servicing accounts through onboarding and ongoing visits You will be in the field and managing a territory over several states. Organization and efficiency are key. We use our CRM (Salesforce) to document activity and track revenue to goal Collaborate with Marketing, Engineering, Manufacturing, and Billing departments in product launches and other key initiatives Who You Will Work With You will be reporting directly to the VP of Sales and interacting closely with the CEO, COO, Marketing, Manufacturing, Engineering, Customer Service and Billing departments. Icarus is a small, nimble, and well-connected team. What You Bring Thinks and operates as a business owner. A self starter Bachelor's degree in business or technical field (preferred) or equivalent combination of education and experience and training is required Cumulative GPA > 3.2, for recent graduates 3 year of relevant sales experience in medical devices (preferred) 1 year of customer relations (preferred) Ability to adapt and think on their feet Prior startup or high-growth company experience (preferred) Medical Sales College (MSC) Attendance Requirements Employment consideration for this role may require or strongly prefer successful completion of a Medical Sales College (MSC) training program. MSC is an independent educational institution that prepares candidates for careers in the medical device industry through immersive, hands-on training. Attendance at MSC does not guarantee employment, and hiring decisions are made solely by Icarus Medical Innovations. Likewise, Icarus Medical Innovations does not control admissions decisions or outcomes at Medical Sales College. Candidates may be required to complete MSC training either prior to or in conjunction with employment, depending on role requirements and individual experience. For more information about MSC programs, visit www.medicalsalescollege.com. Job Type: Full-time Pay: $72,000.00 - $200,000.00 per year This is a highly performance-based position. Base Salary: Starting at $72,000 basis for annual total compensation. See below for step-down: Month 1 : $72,000 base, 3% commission on territory revenue Month 2: $60,000 base, 8% commission on territory revenue Month 3: $50,000 base, 10% commission on territory revenue Month 4: $42,000 base, 12% commission on territory revenue Month 5 and beyond: $36,000 base, 13% base 3% bonus commission on territory revenue There is NO CAP on commission earned. The Sales Rep may opt to accelerate movement to a later higher commission tier at any time although they may not revert to a prior tier. Starting bonus in equity options, as well as bi-annual cash and equity bonuses are available based on individual and team performance. Benefits: Dental insurance Health insurance Paid time off Paid training Schedule: Monday to Friday Work Location: On the road If you're looking for a tremendous opportunity that will jump start your career in Medical Device Sales, this is an opportunity you don't want to miss. Apply Now! About Icarus Icarus Medical is an outcomes-focused, dynamic, and high growth med-tech company committed to helping people with joint pain live more active and healthy lives. Our technology bridges patented advances in medical devices, software, and additive manufacturing to yield a new class of functional orthopedic bracing that is disrupting the industry. Our company values creative thinking, risk taking, and collaboration. We bring together medical experts, industry leaders, engineers, and sales professionals to create a unique work ecosystem, driven by our mission to enable people to stay active, free from joint pain.

Posted 23 hours ago

Sales Representative – Reconstructive Orthopedics

Medacta USA Concord, MA

Position Summary The Sales Representative is responsible for driving growth within an assigned territory by supporting surgical cases, developing new business, and promoting Medacta’s reconstructive orthopedic products and technologies. This role requires a high level of professionalism, clinical aptitude, and accountability. Candidates must demonstrate the ability to perform in fast-paced operating room environments while meeting aggressive sales and service expectations. Key Responsibilities Drive sales of Medacta reconstructive implant systems and services within assigned territory Provide technical surgical case coverage to ensure safe and effective product use Develop and execute annual business plans aligned with territory quotas and growth goals Build and manage a qualified pipeline through cold calling, hospital networking, referrals, and contracting efforts Sell consultatively by aligning Medacta solutions to surgeon needs and procedural workflows Leverage Medacta Medical Education programs to train new customers and advance existing relationships Maintain accurate CRM, pipeline, and reporting documentation Adhere strictly to Medacta pricing, compliance, inventory, and credentialing policies Travel extensively for case coverage, customer engagement, and business development Candidate Profile & Qualifications Education Bachelor’s degree required Medical, clinical, or science-based background strongly preferred Experience Prior medical device sales experience preferred Candidates without direct device experience must demonstrate readiness through and MSC on-campus program. Skills & Attributes Strong communication, presentation, and interpersonal skills Ability to perform under pressure in operating room environments Proven discipline, organization, and follow-through Sales mindset with a consultative, customer-first approach Willingness to be coached, evaluated, and held to high performance standards> Credentialing & Physical Requirements Must meet hospital credentialing requirements (vaccinations, TB testing, titers, etc.) Ability to lift and transport surgical instrumentation up to 40 lbs Frequent standing, walking, and case coverage in hospitals and operating rooms Travel ~50% local travel for cases ~25% overnight travel Compensation Important Program Disclosure Participation in Medical Sales College (MSC) is part of the evaluation and hiring pathway for select Medacta sales roles through the Industry Partner Program. Medacta partners with MSC through its Industry Partner Program to identify, evaluate, and develop top-tier medical device sales talent. Candidates may be required to: Complete MSC training Participate in structured evaluations Demonstrate readiness against Medacta’s real-world sales and clinical expectations Completion of the program does not guarantee employment, but successful candidates are positioned for accelerated consideration and long-term success with Medacta. If you're looking for a tremendous opportunity that will jump start your career in Medical Device Sales, this is an opportunity you don't want to miss. Apply Now! About Medacta Medacta is a Swiss-based orthopedic company founded in 1999 and recognized globally for innovation in joint reconstruction and surgical technique. Medacta pioneered the AMIS® Anterior Minimally Invasive Hip Surgery, the MyKA™ Kinematic Alignment Platform, and the NextAR™ Augmented Reality Surgical Platform, delivering precision-driven solutions across hip, knee, shoulder, and spine procedures. Medacta’s MySolutions™ technology combines advanced kinematic modeling, 3D planning, and personalized implant strategies—empowering surgeons to improve outcomes and elevate patient care worldwide.

Posted 23 hours ago

Trauma Associate Sales Representative (ASR)

CrossLink North Concord, NC

Position Summary: A Trauma Associate Sales Representative is responsible for supporting the sales team and customers within an assigned territory. As an Associate Sales Representative, you live your work, feeding off the extreme demands of trauma, not counting hours but rather lives impacted. A person who is energized by chaos, you organize your thoughts and provide possible solutions quickly during operating/emergency room consultations. Associate Sales Representatives must establish, build, and maintain impeccable product proficiency of a large catalogue of products and provide outstanding customer service. This position is meant for fast learners who possess a vision of one day winning at the highest levels of the orthopedic device space. You thrive in high-pressure environments, see yourself as a top-performer, and are determined to prove yourself in the most competitive of work settings. As an Associate Trauma Sales Representative, you do what is necessary and live out your mission: to change lives through products that make healthcare better. On-Call Requirements: This position requires ability to take overnight, weekend, and holiday call on a routine basis. Must remain available via cell phone and email, even when “off-the-job.” Compensation: This is a salary position with opportunity to earn additional bonuses throughout the year. Travel: This position is 100% field-based within the assigned territory and will require occasional overnight travel to facilitate sales and industry activities. We are looking for: Hard-working winners: Loyal, competitive, and results oriented. A track record of success and determined to win. Fast learners: You love learning the ins and outs of complex, technical devices and take pride in mastering new material. Organized self-starters: You are action oriented. You find ways to be productive and add value, especially when others might hesitate. Mission-driven competitors: You are fiercely passionate to do what is necessary to live out our collective purpose – changing people’s lives and making healthcare better. Aspirational: You see yourself becoming a top sales representative for the top medical device company. You are not afraid to dream big and put in the necessary work. What you will do: As an Associate Sales Representative, you work with a high degree of intensity and commitment to service the needs of our customers and your team. You are responsible for becoming the trauma expert as you work with a sophisticated audience of surgeons and healthcare professionals. You thrive in high-autonomy, high-expectation roles. You take great pride in developing expertise in your craft. Your knowledge, respectfulness, and care for others builds credibility. Surgeons trust you not only because you are a master of your products but because you go the extra mile. You, like your customers, sacrifice routines, weekends, and hours to make your community a better place. What we offer: A winning team motivated to achieve our mission and deliver remarkable results. A culture committed to achieving more and winning the right way. Quality products that improve the lives of customers and patients. Best-in-class training and development to cultivate a team of high-achievers. Competitive compensation that reflects your ability to grow our business. An opportunity to be pushed, discover your strengths, and own your career. Responsibilities: Work with a high degree of intensity, commitment, and autonomy to sell orthopedic products that meet our customers’ needs. Provide “in-service” trainings and customer education events in support of product launches and furthering presence of Stryker products. Research potential customers, identify existing and new opportunities, convert competitive market share through the assisting in the sales process. Provide the highest degree of service, going above and beyond the requests of the customer. Strictly adhere to all policies and SOPs regarding the interaction with HCPs (Health Care Professionals), sales activities and trainings, expense reporting, and product handling and complaints. Develop and maintain a deep clinical understanding of the products we offer and their applications as well as our competitors. Be on-call outside of standard work hours, including weekends and holidays. Be an outstanding teammate, working well with others and putting the needs of the team before your own. Qualifications: Bachelor’s Degree or 2 years’ experience in a clinical healthcare or sales role. 2 years of demonstrated sales experience. Completion of an MSC on-campus program. Knowledge of principles and methods for promoting, selling, and servicing products. Excellent organizational skills and proficient with current office technologies (MS Office suite, databases, etc.). Proven experience in building trust and maintaining professional relationships (with surgeons and healthcare employees preferred). Ability to participate in on-call work and job-related travel, often outside of standard work hours. Must adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures. If you're looking for a tremendous opportunity that will jump start your career in Medical Device Sales, this is an opportunity you don't want to miss. Apply Now! Important Note: The above information is not all inclusive and the position may have further requirements that will be explained in further detail at a later step in the hiring process. Medical Sales College (MSC) Attendance Requirements: This position is offered in partnership with Medical Sales College (MSC) as part of a Premier Industry Partner hiring pathway. As a condition of consideration for employment, selected candidates are required to successfully complete the MSC TotalOrtho or TotalOrtho Program, including all associated coursework, clinical training, and formal evaluations. Scholarships available to top qualified candidates. Completion of the MSC Program is a mandatory prerequisite for eligibility for hire into the Trauma Associate Sale Representative (ASR) role. Candidates will undergo structured evaluations conducted by both Medical Sales College and CrossLink hiring teams during and upon completion of the program. Candidates who do not successfully complete the program or meet evaluation standards will not be eligible for hire into this role.

Customer Service Representative

Hjbtravels Concord, NC

We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry . This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.Key ResponsibilitiesRespond to customer inquiries via phone and emailAssist clients with travel planning, reservations, and general questionsProvide accurate information regarding destinations, policies, and proceduresMaintain clear and professional communication with clientsFollow company guidelines and service standardsDocument interactions and updates as neededQualificationsStrong communication and interpersonal skillsCustomer service experience preferred (not required)Ability to work independently and manage time effectivelyComfortable using computers, email, and online systemsDetail-oriented with a positive, solution-focused attitudeInterest in the travel industry is a plusWhat We OfferTraining and ongoing supportFlexible work options (part or full time)Growth opportunities within the travel industrySupportive and collaborative team environment#J-18808-Ljbffr

Customer Service Representative

WellBiz Brands, Inc. Concord, NH

Customer Service & Sales employees enjoy the following perksA complimentary monthly massage at the studioOur team members will earn commission for Wellness Membership sales. The opportunities for commission growth are all dependent on you! This can translate to an increase to $38 an hour.BenefitsEarned Free Monthly MassageDiscounted massages for friends and familyDiscounts on upgraded services including Gift CardsCommissions and BonusesPaid time offHoliday PayHere’s what we are looking forThis position is primarily aimed at applicants who would like to work between 1 PM and 9 PM - Suturday shift availability is required.Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.The right candidate can turn every incident of client criticism to a story of great customer service. QualificationsPrior retail sales experience preferred; selling memberships or services in‑person to potential clients.Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.Driven to create the best work environment for the employees and the best experiences for the client.Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM.#J-18808-Ljbffr

Customer Service Representative

U-Haul Concord, NH

Are you a people person? Do you love helping others? U‑Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U‑Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up‑to‑date technology to dispatch and return equipment. This position offers on‑the‑job education.Our motto is Hire Fast, Pay Fast . You can start today and get paid today! Schedule two hands‑on working interviews and get paid for each. We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion of U‑Haul Equipment Inspection and Verification through our 1‑2‑3 Punch Certification Program at retail stores.U‑Haul OffersCareer stabilityOpportunities for advancementMindset App ReimbursementGym Reimbursement ProgramHealth insurance & Prescription plans, if eligiblePaid holidays, vacation, and sick days, if eligibleLife insuranceMetLaw Legal programMetLife auto and home insuranceDiscounts on Apple products, Dell computers, cell phone plans, hotels, and more401(k) Savings PlanEmployee Stock Ownership Plan (ESOP)24‑hour physician available for kidsDental & Vision PlansBusiness travel insuranceYou Matter EAPLifeLock Identity Theft ProtectionCritical Illness/Group Accident InsuranceDave Ramsey’s SmartDollar ProgramCustomer Service Representative ResponsibilitiesAssist customers inside and outside a U‑Haul center with U‑Haul products and services.Use smartphone‑based U‑Scan technology to manage rentals and inventory.Move and hook up U‑Haul trucks and trailers.Clean and inspect equipment on the lot including checking fluid levels.Answer questions and educate customers regarding products and services.Prepare rental invoices and accept equipment returned from rental.Install hitches and trailer wiring.Fill propane (certification offered through U‑Haul upon employment).Drive a forklift (certification offered through U‑Haul upon employment).Other duties as assigned.Participate in ongoing continuous U‑Haul education through U‑Haul University.Customer Service Representative Minimum QualificationsValid driver’s license and ability to maintain a good driving record.High school diploma or equivalent.Work EnvironmentThe work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes, or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.Physical DemandsThe work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.#J-18808-Ljbffr

Customer Service Representative

FASTSIGNS International. Inc Concord, NC

Job OverviewFASTSIGNS #112001 is hiring for a Customer Service Representative to join our team!Competitive PayPaid Vacation and HolidaysPerformance BonusResponsibilitiesBe the initial contact with current as well as prospective customers in our FASTSIGNS Center.Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.Work with customers in numerous ways such as email, telephone, in-person and at their place of business.Build long‑lasting relationships by turning prospects into long‑term clients.Ideal Qualifications2-3 years of retail or counter sales experience preferred.High school diploma or equivalent.Outgoing, responsive, eager to learn and has the ability to build relationships.Great listening and organization skills.Ability to sit for long periods (4 hours or more).Ability to view a computer screen for long periods (4 hours or more).Ability to work under pressure to output high volume, high-quality work.Additional InformationDo you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever‑changing Sign Industry. Apply today!Compensation: $15.00 per hour.At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.Are you ready to plan for your future? Discover your next career. Make your statement.Learn more by exploring the positions offered by FASTSIGNS centers.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.#J-18808-Ljbffr

Best Match

Customer Service Representative

C&W Services Concord, NH

Job TitleCustomer Service RepresentativeJob Description SummaryThe primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services. Provides a variety of documentation duties as a result of these inquiries for the facility. Will act as key point of contact with customers, promoting positive customer relationships. Will respond and follow up to customer inquiries by researching status of work requests and projects. Interact with other departments to ensure services are met.Job DescriptionESSENTIAL FUNCTIONS & RESPONSIBILITIES:Answers telephone inquiries for the day to day building maintenance issues, following standards, dispatch appropriate personnel as required, or redirect calls as necessary. Escalate calls as required.Receives all work order requests via telephone or email and creates work order, determining description, correct trade skill set, priority, location, requestor and contact information.Utilizes multiple CMMS systems to distribute, coordinate, track and monitor requestsContacts customers to ascertain data omitted on work orders and follow up to determine customer satisfaction.Maintains ongoing contact with Internal Clients to ensure follow through on requests (work order updates, completion, etc.)Has general knowledge of facilities, technician capabilities, and knowledge of equipment used.Provides daily transitions to team and Management to include unresolved issues, main events and quality programsTracks and assists in resolution of customer issues and follow-up.May be asked to perform random completed WO surveys to provide management with customer satisfaction report.Follows the utmost professionalism, positive corporate image, and enthusiasm when dealing with customer.Must be able to work in a team environment, communicate with other agents, develop computer skills, and promote a positive work ethic.Other duties assigned by Supervisor or Senior Leadership.REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience):High School diploma or equivalency.Experience in a maintenance environment and has an understanding of how it functions.Ability to speak, read, and write English fluently.Customer service experience in a contract service industryStrong computer and verbal communication skills, including experience with a CMMS and Web-based Management Systems.Pleasant and personable and patient dispositionExcellent organizational skillsAbility to remain calm and courteous when handling difficult calls and requests.Ability to apply sound judgment and decision-making skills in dealing with a variety of issues.Able to accurately enter data into a database.This individual should be self-motivated, stress and pressure resistant, as well as a quick learner.Must be willing to continue training in their skill set to maintain knowledge in the latest equipment and technologies in their assigned duties.Have the ability and willingness to work rotational shift, if necessary, including days, evenings, and nights as well as overtime, weekends and holidays as required.Willingness to perform all assigned tasks within their ability.Proficient with Office 365, Excel, ETCREMOTE WORK REQUIREMENTSHigh-speed internet (150-300 mbps. download) is required for this role. Connection must support video meetings, remote system access, consistent productivity, with uninterrupted workflow.Employees must have a quiet, distraction-free workspace suitable for professional phone conversations and to protect customer information.Camera-on participation is required during meetings and trainings, as we operate in a fully virtual environment and rely on video presence for collaboration, engagement, and team connection.The workspace must be able to accommodate multiple screens and provide an ergonomic setup that supports productivity.To maintain business continuity, employees are expected to have a backup plan for connectivity disruptions, including access to an alternate location (such as a co-working space, library, or other reliable environment) in case of home internet or power loss.WORKING CONDITIONS and/or PHYSICAL REQUIREMENTS:The employee is regularly required to sit for extended periods; enter information into a computer via keyboard; talk and hear; vision abilities sufficient to view a computer monitor. The work environment is consistent with a typical office environment.Employee must possess the necessary capabilities to perform all required functions listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.I have read the job description and I am able to perform the essential functions and meet the working conditions, physical and mental demands of the job. I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $16.15 - $19.00C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.INCO: “C&W Services”#J-18808-Ljbffr