Account Executive jobs in Whitefield

Assistant General Manager - Mountain View Grand Resort & Spa

Hay Creek MVG Employer Company LLC Whitefield, NH

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Assistant General Manager The Mountain View Grand Resort & Spa , a Historic Hotels of America property managed by Hay Creek Hotels, is actively searching for an energetic, customer-focused, and highly motivated Assistant General Manager to join our leadership team. As the second-in-command to the Managing Director, this role will oversee multiple key operational departments, working closely with the Executive Chef, Food & Beverage leaders, Rooms Division team, and other Department Heads to ensure excellence across the resort. Nestled in the White Mountains of New Hampshire, the Mountain View Grand is one of New England's most iconic resorts. Featuring 141 guest rooms and suites, a full-service spa, multiple restaurants and lounges, expansive wedding and event venues, Family-friendly farm, and year-round activities from golf to skiing, the resort offers a truly unique four-season destination experience. Guests return time and again to enjoy breathtaking mountain views, award-winning dining, and the warmth of genuine New England hospitality. Job Summary: Serve as a key member of the resort's executive leadership team, acting as the primary support and partner to the General Manager. Oversee daily operations across Rooms, Food & Beverage, Spa/Activities, and Events departments. Drive service excellence by developing strong guest relationships and ensuring a seamless experience across all touchpoints of the resort. Lead, mentor, and develop department managers and staff to embody Hay Creek's "Delight and Surprise" service philosophy. Partner with HR on recruitment, training, performance evaluations, and employee development initiatives. Assist in managing budgets, forecasting, cost controls, scheduling, inventory, and revenue strategies across all major departments. Oversee resort compliance with health, safety, and sanitation standards as well as corporate and brand policies. Collaborate on marketing and sales initiatives including promotions, events, partnerships, and guest engagement campaigns. Act as General Manager on Duty when assigned. Foster a fun, energetic, and team-oriented work culture that prioritizes both guest satisfaction and employee engagement. Benefits with Hay Creek Hotels: Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness Insurance Competitive salary and wages with annual performance and salary reviews Paid Time Off including Vacation, Sick, Holiday Pay, Jury Duty, and Bereavement Leave Complimentary meals daily and free parking Employee lodging discounts as low as $49 per night at all HCH properties 50% dining discount at any Hay Creek property Discounts through industry partners and Working Advantage Discounts on spa services, golf, fitness programs, and other resort amenities Fun and supportive workplace culture with employee recognition programs Accelerated career advancement with professional enrichment opportunities This position is currently accepting applications.

Immediate Start

Catering Sales Manager

Mountain View Grand Resort & Spa Whitefield, NH

Overview Catering Sales Manager – Mountain View Grand Hotel Location: Whitefield, New Hampshire Employment Type: Full-Time, On-Site About Mountain View Grand Hotel: Nestled in the heart of New Hampshire’s White Mountains, the Mountain View Grand Hotel is a historic, four-season resort celebrated for its breathtaking views, timeless charm, and exceptional guest experiences. We specialize in creating unforgettable events, from intimate gatherings to large-scale weddings and corporate functions. Position Summary: The Catering Sales Manager is responsible for driving catering and event sales while providing outstanding client service. This role combines relationship building, strategic sales planning, and event coordination to ensure every guest experience exceeds expectations. Responsibilities Develop and execute sales strategies to achieve catering and event revenue goals. Build and maintain strong relationships with clients, event planners, and local businesses. Conduct site tours, prepare proposals, and negotiate contracts for weddings, corporate events, and special functions. Collaborate closely with the catering, banquet, culinary, and operations teams to ensure seamless event execution. Track sales activity, prepare reports, and analyze trends to optimize business opportunities. Represent Mountain View Grand Hotel at trade shows, networking events, and community functions. Qualifications Bachelor’s degree in hospitality, business, or a related field preferred. Minimum of 3–5 years of catering or event sales experience, preferably in luxury or resort settings. Proven track record of achieving or exceeding sales goals. Strong interpersonal, communication, and negotiation skills. Excellent organizational skills with the ability to manage multiple events and clients simultaneously. Knowledge of event management and CRM software is a plus. Why Join Us Competitive salary and performance-based incentives Opportunities for professional growth within a respected hospitality brand Work in one of New England’s most scenic and iconic destinations #J-18808-Ljbffr

Work Life Balance

Guest Service Supervisor

Global Partners LP Whitefield, NH

We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top-notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when choosing where to work. And what you really want to know before applying is, "What differentiates us from the rest?" For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef‑led creations and guest‑focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day‑in and day‑out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work. We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level. The Types of "Energy" You Bring You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work. You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone. You are confident and make eye contact with guests. You have superior relationship building skills and can establish a connection with guests and associates. You are trustworthy and responsible. You are detail‑oriented and have excellent organizational skills. You defuse issues by utilizing problem‑solving techniques. You are a proven self‑starter with demonstrated ability to make decisions. You direct others and prioritize tasks. "Gauges" of Responsibility Supervise employees making sure they are performing all the job duties implemented by management. Coaching employees by giving them constructive feedback to help perform certain tasks. Greet guests and provide an enjoyable shopping experience for everyone. Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices. Operate the point of sale pursuant to corporate standards; maintain proper cash levels. Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc). Ensure the 24/7 execution of all guest service programs and processes. Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable. Always replenishes products to ensure in‑stock conditions. Address inquiries and complaints from guests. Check in external and internal vendors per established guidelines. "Fuel" for You Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development. Health + Wellness – Medical, Dental, Vision and Life Insurance, along with additional wellness support. The Road Ahead – We offer 401(k) and a match component! Professional Development – We provide tuition reimbursement; this benefit is offered after 6 months of service. The GPS of our Interview Process First thing first, if you're interested in the role, please apply. The hiring manager will review your resume. If your experience would lend to this opportunity a recruiter or manager will contact you. We conduct either in person or "in person" Zoom interviews and provide additional interview information needed at that time. Qualification Must be available to work flexible hours that may include day, nights, weekends and or holidays. Must be efficient and organized. Must be at least 18 years of age to be considered for position. Must have reliable transportation and a valid driver's license. Ability to freely access all areas of the store including selling floor, stock area, and register area. Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs during a shift. Work in intermittent temperatures (i.e. cooler, outside, etc.). Education High School Diploma or GED Pay Range $16.50 - $19.50 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location. The Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781‑891‑4000. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr

Director of Sales - Mountain View Grand Resort & Spa

Hay Creek Hotels Whitefield, NH

Director of Sales - Mountain View Grand Resort & Spa Mountain View Grand Resort & Spa is actively searching for a personable, articulate, and customer-focused Director of Sales to join our Sales team. Located in the heart of New Hampshire's White Mountains, the resort offers 141 guest rooms and suites, a first-class spa and wellness center, an extensive wine cellar, and full-service Harvest Tavern restaurant, with views of Mount Washington and the White Mountains. On-site resort activities include a well-manicured 9-hole golf course, axe-throwing, archery, disc golf, hiking and walking trails, indoor and outdoor pools, an auditorium, a family learning center, and the Mountain View Farm. To learn more, visit us at www.mountainviewgrand.com. Responsibilities Develop proposals for all guest inquiries, prepare contracts, group resumes, and detail BEOs for all room blocks, corporate or group sales, and/or social and wedding events. Compile and/or direct the preparation of reports pertaining to the operation of the sales department, including annual and monthly forecasts, marketing budget, lead management system, group booking pace, STAR report, and other relevant reports. Attend and represent the hotel at selected trade shows or necessary community events. Coordinate ongoing research of the travel industry to detect market trends and develop new marketing strategies. Make recommendations to improve potential from various markets. Develop and conduct persuasive verbal sales presentations to prospective clients. Initiate preparation of annual sales and marketing plans and execute them, adjusting as needed based on market conditions. Organize and/or attend scheduled sales department and executive committee meetings. Direct and manage all group, transient, and catering/banquet sales activities to maximize hotel revenue. Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, marketing expenses, sales and marketing budget, forecasts, and other required reports. Maintain tracking in the CRM system to ensure all client information and potential bookings and prospecting calls are documented and balanced monthly. Develop group rates, group sales and catering deployment strategies through review of competitive data, demand analysis, and mix management. Communicate with front office manager, group bookings, room blocks, rooming lists and billing procedures. Prepare all BEOs for group events with timely and accurate information for clients and staff. Conduct pre-conference meetings with appropriate management teams. Monitor competitive hotel pricing, physical plant improvements and service levels. Assist with the creation and implementation of adult and child activities and programs. Participate in weekly Revenue Merchandising (Yield) meetings and related assignments. Maintain a vibrant website with seasonally appropriate keywords, pictures, links, PPC campaigns and digital marketing. Analyze results monthly including Google Analytics and third-party vendors; monitor SEO processes. Develop and maintain CRM campaigns with monthly email blasts and customer feedback mechanisms. Develop brochures and other advertising materials for food/beverage and hotel facilities. Represent the hotel professionally in community and industry organizations and events. Work with the PMS system to take reservations and investigate credit accounts and billing information. Qualifications 3+ years of sales experience in a hospitality setting Strong leadership and effective written and verbal communication skills Self-motivated and highly efficient Exceptional interpersonal skills Ability to work a flexible schedule based on client needs, including nights, weekends, and holidays Excellent computer skills Ability to train, motivate, and supervise others On-hand event catering and detailing experience Subject to successful completion of background check and/or DMV check Benefits Insurance benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans* Free Life Insurance of $25K Tax-free Flex Spending Accounts forMedical Costs and Daycare Costs* Wellcard membership with discounts on prescriptions, gym memberships, and more* Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with COLA adjustments and annual wage reviews Lodging Discounts at Hay Creek Properties Dining Discounts at Hay Creek Properties Spas, Golf Course, and Activities Discounts at Hay Creek Properties Hospitality discounts from partners and industry associations Industry Travel Discounts through partner programs Supportive culture with open-door policy Employee Recognition Program and assistance programs Accelerated career advancement and professional development programs Free Parking Note: This description reflects the responsibilities and qualifications for the role based on the original content. Some formatting has been refined for readability while preserving the original information. #J-18808-Ljbffr

Director of Sales

Hay Creek Hotels Whitefield, NH

Overview The acclaimed Mountain View Grand Resort & Spa is actively searching for a personable, articulate, and customer-focused Director of Sales to join our Sales team. Located in the heart of New Hampshire's White Mountains, Mountain View Grand Resort & Spa is one of America's truly grand hotels. Newly managed by Hay Creek Hotels, the resort offers 141 guest rooms and suites, a first-class spa and wellness center, extensive wine cellar experience, and full-service Harvest Tavern restaurant, all overlooking beautiful Mount Washington and the great White Mountains. On-site resort activities include a well-manicured 9-hole golf course, axe-throwing, archery, disc golf course, extensive hiking and walking trails, indoor and outdoor pools, auditorium, family learning center, and the Mountain View Farm hosting llamas, goats, and a full garden to supply Harvest Tavern’s farm-to-table efforts. Mountain View Grand’s extensive 20,000 sq. ft. of event space presents options for any occasion, with 14 different unique venues across the grounds including the 6K sq. ft. restored Crystal Ballroom with 360-degree sweeping picture window views of the mountains. To learn more, visit us at www.mountainviewgrand.com. Job Summary Develop proposals for all guest inquiries, prepare contracts, group resumes, and detail BEOs for all room blocks, corporate or group sales, and/or social and wedding events. Compile and/or direct the preparation of reports pertaining to the operation of the sales department to include, but not limited to the annual and monthly forecast, marketing budget, lead management system, group booking pace report, STAR report and other appropriate reports. Attend and represent the hotel at selected trade shows or necessary community events. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Develop and conduct persuasive verbal sales presentations to prospective clients. Initiate preparation of annual sales and marketing plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions. Organize and/or attend scheduled sales department, executive committee, and related meetings. Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel. Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, marketing expenses, sales and marketing budget, forecasts and other reports as directed/required. Maintain tracking system through hSP to ensure all client information and potential bookings and prospecting calls is documented. Responsible to balance hSP on a monthly basis. Develop group rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management. Communicate with front office manager, group bookings, room blocks, rooming lists and billing procedures. Prepare all BEOs for group events providing timely and accurate information to clients and appropriate staff members. Conduct pre-conference meetings with appropriate management team. Monitor competitive hotels pricing structure, physical plant improvements and service. Assist with the creation, development and implementation of adult and child activities and programs. Active participant in weekly Revenue Merchandising (Yield) meeting and all assignments as required. Maintain a vibrant website with seasonally appropriate key words, pictures, links, PPC campaigns and digital marketing. Analyze results on monthly basis including but not limited to Google Analytics and third party vendor. Monitor SEO process. Develop and maintain CRM campaigns with monthly email blasts and customer feedback mechanisms. Develops brochures, newspaper, magazine and radio advertising copy, and other written materials/signage about available food/beverage services and hotel facilities for public accommodation. Professionally represent the hotel in community and industry organizations and events. Work with PMS System to take reservations and investigate credit accounts and billing information. Benefits Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans* Free Life Insurance of $25K from HCH* Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs* Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).* Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday* Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night) Dining Discounts at any HCH Property (50% off food for employee and guests) Spas, Golf Course, and Activities Discounts at any HCH Property Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.) Supportive Culture that is fun and motivating, with open-door policy work environment Employee Recognition Program through 'Delight Dollars' appreciation and prizes Employee Assistance Program including 24/7 confidential support and KOFE financial education Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. Free Parking (*for eligible associates classified as benefits eligible) About Hay Creek Hotels Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions’ finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. Farm-to-table food brings sensational seasonal menus with creative twists on old classics. Our Core Values and Beliefs; We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. To learn more, visit us at www.HayCreekHotels.com #J-18808-Ljbffr

Guest Service Associate/Cashier

Global Partners LP Whitefield, NH

Job Description: We are looking to add a Guest Service Associate/Cashier (GSA) to our family. Our GSA will be responsible for driving a top-notch guest experience while facilitating the completion of all store-level tasks. We know you have many choices when choosing where to work. And what you really want to know before applying is, "What differentiates us from the rest?" For over 90 years, Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh , with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partners’ integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners, we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work. We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you the opportunities to push your career to the next level. The Types of “Energy” You Bring You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work. You display a guest-first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone. You have excellent verbal communication and the ability to convey information clearly and effectively. You have superior relationship-building skills and can establish a connection with guests. You are trustworthy, responsible, efficient, and organized. You can handle a variety of tasks simultaneously. “Gauges” of Responsibility Greet guests and provide an enjoyable shopping experience for everyone. Adhere to the execution of established safety, security, quality, and store operations policies, procedures, and practices. Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, and tobacco levels. Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.). Replenish products and supplies ensuring in-stock conditions at all times. Communicate with store management regarding guest requests and vendor-related concerns. Check in external and internal vendors per established guidelines. Conduct gas tank inventory and merchandising projects assigned by management. Complete other tasks as assigned by management. “Fuel” for You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create training for growth and job development. Health & Wellness - Medical, Dental, Vision, and Life Insurance, along with additional wellness support. The Road Ahead – We offer 401k and a matching component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. The GPS of our Interview Process If you’re interested in the role, please apply. The hiring manager will review your resume. If your experience aligns with this opportunity, a recruiter or manager will contact you. We conduct either in-person or “in person” Zoom interviews and provide additional interview information at that time. Qualifications Must be available to work flexible hours including days, nights, weekends, and holidays. Ability to perform basic computer functions. Must have reliable transportation. Ability to work in intermittent temperatures; e.g., outside, cooler, etc. Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch, and lift/carry up to 25 lbs. Ability to access all areas of the store, including the selling floor, stock area, and register area. Perform duties of the job in a timely manner. Ability to count, read, and write accurately to complete required paperwork. Education High School Diploma or equivalent. We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds, and experiences. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move, and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000. *Disclaimer: At Global Partners, we don't use lie detector tests for employment decisions. We follow all applicable laws and regulations. In Massachusetts, requiring or administering a lie detector test as a condition of employment is illegal and subject to penalties. #J-18808-Ljbffr

High salary

Accounts Payable Manager

Northcountryhomehealth Hospice Whitefield, NH

Responsibilities North Country Healthcare (NCH) is seeking an Accounts Payable Manager to play an integral part in supporting the organization’s finance department. We’re looking for an energetic, detail-oriented individual who has enthusiasm for supporting the overall day-to-day functions in finance. You will assist with (but not limited to): Manage and coach a team of AP professionals, setting clear expectations and providing regular feedback. Assign and prioritize workload to keep processes running smoothly. Oversee daily invoice, purchase order, and expense report processing. Ensure payment approvals, documentation, and postings are completed accurately and on schedule. Monitor vendor accounts, reconcile statements, and address issues proactively. Manage vendor onboarding and maintenance, ensuring compliance with tax, insurance, and licensing requirements. Maintain employee expense reporting platform with updated General Ledger accounts for proper coding Ensure annual 1099 reporting compliance. Manage the unclaimed property and escheatment process for the organization Evaluate existing workflows and recommend improvements to enhance efficiency and accuracy. Collaborate cross-functionality to streamline processes and strengthen internal controls. Evaluate and create reporting on AP performance metrics. Support external audits with required documentation as needed/requested. Assist with account reconciliation, month-end close and audit preparation. This position reports to the System Vice President of Finance, and regularly interacts with the Director of Accounting, as well as other leaders across the system to advance the strategic mission, vision, and values of the organization. Position-Related Goals In addition to the primary functions outlined above, the following are short-term goals for the NCH Finance Team: Building and fostering relationships with operational leaders Standardizing the accounts payable functions for the system Review and Maintenance of the vendor dictionaries for Accounts Payable/Materials Management Qualifications A minimum of a high school diploma or equivalent is required; Tertiary education of at least an Associate’s Degree preferred Proven experience (5+ years) in accounts payable or a related financial role, with at least 2 years of leadership experience Strong knowledge of accounting principles, financial controls, and accounts payable processes Proficiency in the use of Microsoft Office software Excellent organizational skills and attention to detail Ability to work independently and as a team English speaking and writing skills are required. Value-Based Leadership Standards At North Country Healthcare, our Finance Team has enthusiastically adopted the following leadership standards: Reliability - Being results oriented, on-time, present, and consistent. Teamwork - Give and receive feedback graciously, provider structure and support to our team, hold each other accountable, and foster respect for the roles played by all team members. Compassion - Listen with purpose and for understanding, find ways to see things from each other’s perspectives, respect the dignity of others, embrace our differences, seen and unseen. Transparency - Avoid ambiguity, explain the “why”, use information to ease fear and build trust, and address conflict directly and timely. Integrity - Lead by example, own our mistakes, commit to a culture of integrated ethics, follow-through, and in all things, do good. Innovation - Seek out better ways to do things, support our teams to identify and solve problems on their own, embrace our ability to learn, and foster cognitive diversity. About North Country Healthcare North Country Healthcare (NCH) is a non-profit affiliation of four medical facilities in the White Mountains Region of New Hampshire who aim to redefine how rural healthcare is delivered. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. #J-18808-Ljbffr

Quick Apply

Accounts Payable Manager

North Country Healthcare Whitefield, NH

Responsibilities Manage and coach a team of AP professionals, setting clear expectations and providing regular feedback. Assign and prioritize workload to keep processes running smoothly. Oversee daily invoice, purchase order, and expense report processing. Ensure payment approvals, documentation, and postings are completed accurately and on schedule. Monitor vendor accounts, reconcile statements, and address issues proactively. Manage vendor onboarding and maintenance, ensuring compliance with tax, insurance, and licensing requirements. Maintain employee expense reporting platform with updated General Ledger accounts for proper coding. Ensure annual 1099 reporting compliance. Manage the unclaimed property and escheatment process for the organization. Evaluate existing workflows and recommend improvements to enhance efficiency and accuracy. Collaborate cross‑functionality to streamline processes and strengthen internal controls. Evaluate and create reporting on AP performance metrics. Support external audits with required documentation as needed/requested. Assist with account reconciliation, month‑end close and audit preparation. Position‑Related Goals Building and fostering relationships with operational leaders. Standardizing the accounts payable functions for the system. Review and maintenance of the vendor dictionaries for Accounts Payable/Materials Management. Qualifications A minimum of a high school diploma or equivalent is required; tertiary education of at least an Associate’s Degree preferred. Proven experience (5+ years) in accounts payable or a related financial role, with at least 2 years of leadership experience. Strong knowledge of accounting principles, financial controls, and accounts payable processes. Proficiency in the use of Microsoft Office software. Excellent organizational skills and attention to detail. Ability to work independently and as a team. English speaking and writing skills are required. Value‑Based Leadership Standards Reliability – results oriented, on time, present, and consistent. Teamwork – give and receive feedback graciously, provide structure and support to our team, hold each other accountable, and foster respect for the roles played by all team members. Compassion – listen with purpose and understanding, find ways to see things from each other’s perspectives, respect the dignity of others, embrace our differences, both seen and unseen. Transparency – avoid ambiguity, explain the “why,” use information to ease fear and build trust, and address conflict directly and timely. Integrity – lead by example, own our mistakes, commit to a culture of integrated ethics, follow through, and in all things, do good. Innovation – seek out better ways to do things, support our teams to identify and solve problems on their own, embrace our ability to learn, and foster cognitive diversity. About North Country Healthcare North Country Healthcare (NCH) is a non‑profit affiliation of four medical facilities in the White Mountains Region of New Hampshire who aim to redefine how rural healthcare is delivered. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well‑being of the communities we serve. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Accounting / Auditing and Finance Industries Hospitals and Health Care Referrals increase your chances of interviewing at North Country Healthcare by 2x. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Director of Sales

Hay Creek Hotels Whitefield, NH

Job Description The acclaimed Mountain View Grand Resort & Spa is actively searching for a personable, articulate, and customer-focused Director of Sales to join our Sales team. Located in the heart of New Hampshire's White Mountains, Mountain View Grand Resort & Spa is one of America's truly grand hotels. Newly managed by Hay Creek Hotels, the resort offers 141 guest rooms and suites, a first-class spa and wellness center, extensive wine cellar experience, and full-service Harvest Tavern restaurant, all overlooking beautiful Mount Washington and great White Mountains. On-site resort activities include a well-manicured 9-hole golf course, axe-throwing, archery, disc golf course, extensive hiking and walking trails, indoor and outdoor pools, auditorium, family learning center, and the Mountain View Farm hosting llamas, goats, and a full garden to supply Harvest Tavern's farm-to-table efforts. Mountain View Grand's extensive 20,000 sq. ft. of event space presents options for any occasion, with 14 different unique venues across the grounds including the 6K sq. ft. restored Crystal Ballroom with 360-degree sweeping picture window views of the mountains. To learn more, visit us at www.mountainviewgrand.com. Job Summary: Develop proposals for all guest inquiries, prepare contracts, group resumes, and detail BEOs for all room blocks, corporate or group sales, and/or social and wedding events. Compile and/or direct the preparation of reports pertaining to the operation of the sales department to include, but not limited to the annual and monthly forecast, marketing budget, lead management system, group booking pace report, STAR report and other appropriate reports. Attend and represent the hotel at selected trade shows or necessary community events. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Develop and conduct persuasive verbal sales presentations to prospective clients. Initiate preparation of annual sales and marketing plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions. Organize and/or attend scheduled sales department, executive committee, and related meetings. Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel. Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, marketing expenses, sales and marketing budget, forecasts and other reports as directed/required. Maintain tracking system through hSP to ensure all client information and potential bookings and prospecting calls is documented. Responsible to balance hSP on a monthly basis. Develop group rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management. Communicate with front office manager, group bookings, room blocks, rooming lists and billing procedures. Prepare all BEOs for group events providing timely and accurate information to clients and appropriate staff members. Conduct pre-conference meetings with appropriate management team. Monitor competitive hotels pricing structure, physical plant improvements and service. Assist with the creation, development and implementation of adult and child activities and programs. Active participant in weekly Revenue Merchandising (Yield) meeting and all assignments as required. Maintain a vibrant website with seasonally appropriate key words, pictures, links,PPC campaigns and digital marketing. Analyze results on monthly basis including but not limited to Google Analytics and third party vendor. Monitor SEO process. Develop and maintain CRM campaigns with monthly email blasts and customer feedback mechanisms. Develops brochures, newspaper, magazine and radio advertising copy, and other written materials/signage about available food/beverage services and hotel facilities for public accommodation. Professionally represent the hotel in community and industry organizations and events. Work with PMS System to take reservations and investigate credit accounts and billing information Hay Creek offers an extensive benefit and incentive package, including; Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans* Free Life Insurance of $25K from HCH* Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs* Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).* Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday* Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night) Dining Discounts at any HCH Property (50% off food for employee and guests) Spas, Golf Course, and Activities Discounts at any HCH Property Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.) Supportive Culture that is fun and motivating, with open-door policy work environment Employee Recognition Program through 'Delight Dollars' appreciation and prizes Employee Assistance Program including 24/7 confidential support and KOFE financial education Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. Free Parking (*for eligible associates classified as benefits eligible) About Hay Creek Hotels: Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics. Our Core Values and Beliefs; We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, "I can, I am, I own," empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. To learn more, visit us at www.HayCreekHotels.com Experience and Skills 3+years of Sales experience in a hospitality setting Strong leadership and effective written & verbal communication skills. Must be extremely self-motivated and highly efficient Must have exceptional interpersonal skills Able to work a flexible schedule based on client needs, including nights, weekends, and holidays Excellent computer skills needed Ability to train, motivate, and supervise Must have on-hand event catering and detailing experience Subject to successful completion of background check and/or DMV check.

Director of Sales - Mountain View Grand Resort & Spa

Hay Creek Hotels Whitefield, NH

Director of Sales - Mountain View Grand Resort & Spa Mountain View Grand Resort & Spa is actively searching for a personable, articulate, and customer-focused Director of Sales to join our Sales team. Located in the heart of New Hampshire's White Mountains, the resort offers 141 guest rooms and suites, a first-class spa and wellness center, an extensive wine cellar, and full-service Harvest Tavern restaurant, with views of Mount Washington and the White Mountains.On-site resort activities include a well-manicured 9-hole golf course, axe-throwing, archery, disc golf, hiking and walking trails, indoor and outdoor pools, an auditorium, a family learning center, and the Mountain View Farm.To learn more, visit us at www.mountainviewgrand.com.Responsibilities Develop proposals for all guest inquiries, prepare contracts, group resumes, and detail BEOs for all room blocks, corporate or group sales, and/or social and wedding events.Compile and/or direct the preparation of reports pertaining to the operation of the sales department, including annual and monthly forecasts, marketing budget, lead management system, group booking pace, STAR report, and other relevant reports.Attend and represent the hotel at selected trade shows or necessary community events.Coordinate ongoing research of the travel industry to detect market trends and develop new marketing strategies.Make recommendations to improve potential from various markets.Develop and conduct persuasive verbal sales presentations to prospective clients.Initiate preparation of annual sales and marketing plans and execute them, adjusting as needed based on market conditions.Organize and/or attend scheduled sales department and executive committee meetings.Direct and manage all group, transient, and catering/banquet sales activities to maximize hotel revenue.Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, marketing expenses, sales and marketing budget, forecasts, and other required reports.Maintain tracking in the CRM system to ensure all client information and potential bookings and prospecting calls are documented and balanced monthly.Develop group rates, group sales and catering deployment strategies through review of competitive data, demand analysis, and mix management.Communicate with front office manager, group bookings, room blocks, rooming lists and billing procedures.Prepare all BEOs for group events with timely and accurate information for clients and staff.Conduct pre-conference meetings with appropriate management teams.Monitor competitive hotel pricing, physical plant improvements and service levels.Assist with the creation and implementation of adult and child activities and programs.Participate in weekly Revenue Merchandising (Yield) meetings and related assignments.Maintain a vibrant website with seasonally appropriate keywords, pictures, links, PPC campaigns and digital marketing.Analyze results monthly including Google Analytics and third-party vendors; monitor SEO processes.Develop and maintain CRM campaigns with monthly email blasts and customer feedback mechanisms.Develop brochures and other advertising materials for food/beverage and hotel facilities.Represent the hotel professionally in community and industry organizations and events.Work with the PMS system to take reservations and investigate credit accounts and billing information.Qualifications 3+ years of sales experience in a hospitality settingStrong leadership and effective written and verbal communication skillsSelf-motivated and highly efficientExceptional interpersonal skillsAbility to work a flexible schedule based on client needs, including nights, weekends, and holidaysExcellent computer skillsAbility to train, motivate, and supervise othersOn-hand event catering and detailing experienceSubject to successful completion of background check and/or DMV checkBenefits Insurance benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*Free Life Insurance of $25KTax-free Flex Spending Accounts forMedical Costs and Daycare Costs*Wellcard membership with discounts on prescriptions, gym memberships, and more*Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal BirthdayComplimentary Staff Meals DailyWeekly payroll scheduleCompetitive Wages with COLA adjustments and annual wage reviewsLodging Discounts at Hay Creek PropertiesDining Discounts at Hay Creek PropertiesSpas, Golf Course, and Activities Discounts at Hay Creek PropertiesHospitality discounts from partners and industry associationsIndustry Travel Discounts through partner programsSupportive culture with open-door policyEmployee Recognition Program and assistance programsAccelerated career advancement and professional development programsFree ParkingNote: This description reflects the responsibilities and qualifications for the role based on the original content. Some formatting has been refined for readability while preserving the original information.#J-18808-Ljbffr

Accounts Payable Manager

North Country Healthcare Whitefield, NH

ResponsibilitiesManage and coach a team of AP professionals, setting clear expectations and providing regular feedback.Assign and prioritize workload to keep processes running smoothly.Oversee daily invoice, purchase order, and expense report processing.Ensure payment approvals, documentation, and postings are completed accurately and on schedule.Monitor vendor accounts, reconcile statements, and address issues proactively.Manage vendor onboarding and maintenance, ensuring compliance with tax, insurance, and licensing requirements.Maintain employee expense reporting platform with updated General Ledger accounts for proper coding.Ensure annual 1099 reporting compliance.Manage the unclaimed property and escheatment process for the organization.Evaluate existing workflows and recommend improvements to enhance efficiency and accuracy.Collaborate cross‑functionality to streamline processes and strengthen internal controls.Evaluate and create reporting on AP performance metrics.Support external audits with required documentation as needed/requested.Assist with account reconciliation, month‑end close and audit preparation.Position‑Related GoalsBuilding and fostering relationships with operational leaders.Standardizing the accounts payable functions for the system.Review and maintenance of the vendor dictionaries for Accounts Payable/Materials Management.QualificationsA minimum of a high school diploma or equivalent is required; tertiary education of at least an Associate’s Degree preferred.Proven experience (5+ years) in accounts payable or a related financial role, with at least 2 years of leadership experience.Strong knowledge of accounting principles, financial controls, and accounts payable processes.Proficiency in the use of Microsoft Office software.Excellent organizational skills and attention to detail.Ability to work independently and as a team.English speaking and writing skills are required.Value‑Based Leadership StandardsReliability – results oriented, on time, present, and consistent.Teamwork – give and receive feedback graciously, provide structure and support to our team, hold each other accountable, and foster respect for the roles played by all team members.Compassion – listen with purpose and understanding, find ways to see things from each other’s perspectives, respect the dignity of others, embrace our differences, both seen and unseen.Transparency – avoid ambiguity, explain the “why,” use information to ease fear and build trust, and address conflict directly and timely.Integrity – lead by example, own our mistakes, commit to a culture of integrated ethics, follow through, and in all things, do good.Innovation – seek out better ways to do things, support our teams to identify and solve problems on their own, embrace our ability to learn, and foster cognitive diversity.About North Country HealthcareNorth Country Healthcare (NCH) is a non‑profit affiliation of four medical facilities in the White Mountains Region of New Hampshire who aim to redefine how rural healthcare is delivered. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well‑being of the communities we serve.Seniority LevelMid‑Senior levelEmployment TypeFull‑timeJob FunctionAccounting / Auditing and FinanceIndustriesHospitals and Health CareReferrals increase your chances of interviewing at North Country Healthcare by 2x.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

Accounts Payable Manager

Northcountryhomehealth Hospice Whitefield, NH

Responsibilities North Country Healthcare (NCH) is seeking an Accounts Payable Manager to play an integral part in supporting the organization’s finance department. We’re looking for an energetic, detail-oriented individual who has enthusiasm for supporting the overall day-to-day functions in finance. You will assist with (but not limited to):Manage and coach a team of AP professionals, setting clear expectations and providing regular feedback.Assign and prioritize workload to keep processes running smoothly.Oversee daily invoice, purchase order, and expense report processing.Ensure payment approvals, documentation, and postings are completed accurately and on schedule.Monitor vendor accounts, reconcile statements, and address issues proactively.Manage vendor onboarding and maintenance, ensuring compliance with tax, insurance, and licensing requirements.Maintain employee expense reporting platform with updated General Ledger accounts for proper codingEnsure annual 1099 reporting compliance.Manage the unclaimed property and escheatment process for the organizationEvaluate existing workflows and recommend improvements to enhance efficiency and accuracy.Collaborate cross-functionality to streamline processes and strengthen internal controls.Evaluate and create reporting on AP performance metrics.Support external audits with required documentation as needed/requested.Assist with account reconciliation, month-end close and audit preparation.This position reports to the System Vice President of Finance, and regularly interacts with the Director of Accounting, as well as other leaders across the system to advance the strategic mission, vision, and values of the organization.Position-Related Goals In addition to the primary functions outlined above, the following are short-term goals for the NCH Finance Team:Building and fostering relationships with operational leadersStandardizing the accounts payable functions for the systemReview and Maintenance of the vendor dictionaries for Accounts Payable/Materials ManagementQualifications A minimum of a high school diploma or equivalent is required; Tertiary education of at least an Associate’s Degree preferredProven experience (5+ years) in accounts payable or a related financial role, with at least 2 years of leadership experienceStrong knowledge of accounting principles, financial controls, and accounts payable processesProficiency in the use of Microsoft Office softwareExcellent organizational skills and attention to detailAbility to work independently and as a teamEnglish speaking and writing skills are required.Value-Based Leadership Standards At North Country Healthcare, our Finance Team has enthusiastically adopted the following leadership standards:Reliability - Being results oriented, on-time, present, and consistent.Teamwork - Give and receive feedback graciously, provider structure and support to our team, hold each other accountable, and foster respect for the roles played by all team members.Compassion - Listen with purpose and for understanding, find ways to see things from each other’s perspectives, respect the dignity of others, embrace our differences, seen and unseen.Transparency - Avoid ambiguity, explain the “why”, use information to ease fear and build trust, and address conflict directly and timely.Integrity - Lead by example, own our mistakes, commit to a culture of integrated ethics, follow-through, and in all things, do good.Innovation - Seek out better ways to do things, support our teams to identify and solve problems on their own, embrace our ability to learn, and foster cognitive diversity.About North Country Healthcare North Country Healthcare (NCH) is a non-profit affiliation of four medical facilities in the White Mountains Region of New Hampshire who aim to redefine how rural healthcare is delivered. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.#J-18808-Ljbffr

Catering Sales Director

Hay Creek Hotels Whitefield, NH

The acclaimed Mountain View Grand Resort & Spa is actively searching for a personable, articulate, and customer-focused Catering Sales Manager to join our Sales team. Located in the heart of New Hampshire's White Mountains, Mountain View Grand Resort & Spa is one of America's truly grand hotels. Newly managed by Hay Creek Hotels, the resort offers 141 guest rooms and suites, a first-class spa and wellness center, extensive wine cellar experience, and full-service Harvest Tavern restaurant, all overlooking beautiful Mount Washington and great White Mountains. On-site resort activities include a well-manicured 9-hole golf course, axe-throwing, archery, disc golf course, extensive hiking and walking trails, indoor and outdoor pools, auditorium, family learning center, and the Mountain View Farm hosting llamas, goats, and a full garden to supply Harvest Tavern’s farm-to-table efforts. Mountain View Grand’s extensive 20,000 sq. ft. of event space presents options for any occasion, with 14 different unique venues across the grounds including the 6K sq. ft. restored Crystal Ballroom with 360° sweeping picture window views of the mountains. To learn more, visit us at www.mountainviewgrand.com. Job Summary Develop proposals for all guest inquiries, prepare contracts, group resumes, and detail BEOs for all room blocks, corporate or group sales, and/or social and wedding events. Distribute resumes and BEOs as finalized. Presents and proposes approved rates and packages. Establishes strong relationships with the surrounding community and clientele through regular calls, visits, emails, etc. Screen all calls and inquiries of the sales office. Accurately communicates cost to client, reconciles room, food and beverage, and event revenue, and provides final billing to client. Timely responds to guest feedback and communicates feedback with other department managers as necessary. Attend operational meetings weekly. Works closely with Sales and Marketing Director on all S&M efforts, including promotions, sales kits, marketing efforts, developing annual market plan, and adhering to budgetary guidelines. Coordinate and lead site visits with potential clients. Work with F&B Director to ensure all banquet staff are onboarded, trained, coached, disciplined, motivated, developed, and rewarded consistently. Work closely with F&B Director to create effective, cost-efficient schedules for assigned banquet staff based on forecast and budget. Assist F&B Director in the management and adherence to all banquet standards, appearance and uniform guidelines, time and attendance policy, steps of service and service standards, etc. Work with F&B Director to ensure proper ordering and inventory is in place. Management of special product needs based on BEO, receiving, product storage and organization of banquet storage areas. Act as Banquet Captain and oversee banquet execution at time of event. Act as guest point of contact on date of event, ensuring guest satisfaction and approachability with any service need. Oversee success of food delivery, proper beverage standards, and requisition of liquor. Complete necessary banquet paperwork once an event concludes. Oversee duties of banquet housemen, ensuring all set-up needs are met prior to an event. Delegate event duties to other banquet staff as they pertain to BEO schedule. Ensure all duties are complete by using event checklists. Proof and Print banquet food signage, meeting room signage, beverage menus, specialty menus, etc. Expedite food regularly, practicing and training for proper timing of food courses according to BEO schedule. Hay Creek offers an extensive benefit and incentive package, including Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans* Free Life Insurance of $25K from HCH* Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs* Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).* Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday* Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night) Dining Discounts at any HCH Property (50% off food for employee and guests) Spas, Golf Course, and Activities Discounts at any HCH Property Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.) Supportive Culture that is fun and motivating, with open-door policy work environment Employee Recognition Program through 'Delight Dollars' appreciation and prizes Employee Assistance Program including 24/7 confidential support and KOFE financial education Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. Free Parking (*for eligible associates classified as benefits eligible) About Hay Creek Hotels Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to Delight & Surprise our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions’ finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics. Our Core Values and Beliefs We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. To learn more, visit us at www.HayCreekHotels.com #J-18808-Ljbffr

Catering Sales Director - Mountain View Grand Resort & Spa

Hay Creek Hotels Whitefield, NH

Catering Sales Director - Mountain View Grand Resort & Spa Join to apply for the Catering Sales Director - Mountain View Grand Resort & Spa role at Hay Creek Hotels. Job Description The acclaimed Mountain View Grand Resort & Spa is actively searching for a personable, articulate, and customer‑focused Catering Sales Manager to join our Sales team. Located in the heart of New Hampshire’s White Mountains, Mountain View Grand Resort & Spa is one of America’s truly grand hotels. Newly managed by Hay Creek Hotels, the resort offers 141 guest rooms and suites, a first‑class spa and wellness center, extensive wine cellar experience, and full‑service Harvest Tavern restaurant, all overlooking beautiful Mount Washington and the White Mountains. On‑site resort activities include a well‑manicured nine‑hole golf course, axe‑throwing, archery, disc golf course, extensive hiking and walking trails, indoor and outdoor pools, auditorium, family learning center, and the Mountain View Farm hosting llamas, goats, and a full garden to supply Harvest Tavern’s farm‑to‑table efforts. Mountain View Grand’s extensive 20,000 sq. ft. of event space presents options for any occasion, with 14 different unique venues across the grounds, including the six‑k sq. ft. restored Crystal Ballroom with 360‑degree sweeping picture‑window views of the mountains. Job Summary Develop proposals for all guest inquiries, prepare contracts, group resumes, and detail BEOs for all room blocks, corporate or group sales, and/or social and wedding events. Distribute resumes and BEOs as finalized. Present and propose approved rates and packages. Establish strong relationships with the surrounding community and clientele through regular calls, visits, emails, etc. Screen all calls and inquiries of the sales office. Accurately communicate cost to client, reconcile room, food and beverage, and event revenue, and provide final billing to client. Timely respond to guest feedback and communicate feedback with other department managers as necessary. Attend operational meetings weekly. Work closely with Sales and Marketing Director on all S&M efforts, including promotions, sales kits, marketing efforts, developing annual market plan, and adhering to budgetary guidelines. Coordinate and lead site visits with potential clients. Work with F&B Director to ensure all banquet staff are onboarded, trained, coached, disciplined, motivated, developed, and rewarded consistently. Work closely with F&B Director to create effective, cost‑efficient schedules for assigned banquet staff based on forecast and budget. Assist F&B Director in the management and adherence to all banquet standards, appearance and uniform guidelines, time and attendance policy, steps of service and service standards, etc. Ensure proper ordering and inventory is in place. Manage special product needs based on BEO, receiving, product storage and organization of banquet storage areas. Act as Banquet Captain and oversee banquet execution at event time. Act as guest point of contact on the date of event, ensuring guest satisfaction and approachability with any service need. Oversee food delivery, beverage standards, and liquor requisition. Complete necessary banquet paperwork once an event concludes. Oversee duties of banquet housemen, ensuring all set‑up needs are met prior to an event. Delegate event duties to other banquet staff as they pertain to BEO schedule. Ensure all duties are complete by using event checklists. Proof and print banquet food signage, meeting room signage, beverage menus, specialty menus, etc. Expedite food regularly, practicing and training for proper timing of food courses according to BEO schedule. Benefits Insurance Benefit package including company‑funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans* Free Life Insurance of $25K from HCH* Tax‑free Flex Spending Accounts for Medical Costs and Daycare Costs* Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).* Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday* Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews Lodging Discounts at any HCH Property (Employee forty‑nine per night, Friends & Family eighty‑nine per night) Dining Discounts at any HCH Property (50% off food for employee and guests) Spas, Golf Course, and Activities Discounts at any HCH Property Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.) Supportive Culture that is fun and motivating, with open‑door policy work environment Employee Recognition Program through “Delight Dollars” appreciation and prizes Employee Assistance Program including 24/7 confidential support and KOFE financial education Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. Free Parking *for eligible associates classified as benefits eligible About Hay Creek Hotels Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world‑class cuisine, cutting‑edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to “Delight & Surprise” our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new‑build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day‑to‑day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper‑local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions’ finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm‑to‑table food brings sensational seasonal menus with creative twists on old classics. Core Values and Beliefs We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, I can, I am, I own, empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. Required Experience 2+ years of Sales/Catering experience in a hospitality setting Strong leadership and effective written & verbal communication skills. Must be extremely self‑motivated and highly efficient Must have exceptional interpersonal skills Able to work a flexible schedule based on client needs, including nights, weekends, and holidays Excellent computer skills needed Ability to train, motivate, and supervise Must have on‑hand event catering and detailing experience Subject to successful completion of background check and/or DMV check. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Management and Manufacturing Industry Hospitality #J-18808-Ljbffr

Director of Sales

Hay Creek Hotels Whitefield, NH

Overview The acclaimed Mountain View Grand Resort & Spa is actively searching for a personable, articulate, and customer-focused Director of Sales to join our Sales team.Located in the heart of New Hampshire's White Mountains, Mountain View Grand Resort & Spa is one of America's truly grand hotels. Newly managed by Hay Creek Hotels, the resort offers 141 guest rooms and suites, a first-class spa and wellness center, extensive wine cellar experience, and full-service Harvest Tavern restaurant, all overlooking beautiful Mount Washington and the great White Mountains.On-site resort activities include a well-manicured 9-hole golf course, axe-throwing, archery, disc golf course, extensive hiking and walking trails, indoor and outdoor pools, auditorium, family learning center, and the Mountain View Farm hosting llamas, goats, and a full garden to supply Harvest Tavern’s farm-to-table efforts.Mountain View Grand’s extensive 20,000 sq. ft. of event space presents options for any occasion, with 14 different unique venues across the grounds including the 6K sq. ft. restored Crystal Ballroom with 360-degree sweeping picture window views of the mountains.To learn more, visit us at www.mountainviewgrand.com.Job Summary Develop proposals for all guest inquiries, prepare contracts, group resumes, and detail BEOs for all room blocks, corporate or group sales, and/or social and wedding events.Compile and/or direct the preparation of reports pertaining to the operation of the sales department to include, but not limited to the annual and monthly forecast, marketing budget, lead management system, group booking pace report, STAR report and other appropriate reports.Attend and represent the hotel at selected trade shows or necessary community events.Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies.Make reasonable recommendations to improve potential from various markets.Develop and conduct persuasive verbal sales presentations to prospective clients.Initiate preparation of annual sales and marketing plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.Organize and/or attend scheduled sales department, executive committee, and related meetings.Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, marketing expenses, sales and marketing budget, forecasts and other reports as directed/required.Maintain tracking system through hSP to ensure all client information and potential bookings and prospecting calls is documented. Responsible to balance hSP on a monthly basis.Develop group rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management.Communicate with front office manager, group bookings, room blocks, rooming lists and billing procedures.Prepare all BEOs for group events providing timely and accurate information to clients and appropriate staff members.Conduct pre-conference meetings with appropriate management team.Monitor competitive hotels pricing structure, physical plant improvements and service.Assist with the creation, development and implementation of adult and child activities and programs.Active participant in weekly Revenue Merchandising (Yield) meeting and all assignments as required.Maintain a vibrant website with seasonally appropriate key words, pictures, links, PPC campaigns and digital marketing.Analyze results on monthly basis including but not limited to Google Analytics and third party vendor. Monitor SEO process.Develop and maintain CRM campaigns with monthly email blasts and customer feedback mechanisms.Develops brochures, newspaper, magazine and radio advertising copy, and other written materials/signage about available food/beverage services and hotel facilities for public accommodation.Professionally represent the hotel in community and industry organizations and events.Work with PMS System to take reservations and investigate credit accounts and billing information.Benefits Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*Free Life Insurance of $25K from HCH*Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs*Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).*Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*Complimentary Staff Meals DailyWeekly payroll scheduleCompetitive Wages with Cost of Living Adjustments and Annual Performance/Wage ReviewsLodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night)Dining Discounts at any HCH Property (50% off food for employee and guests)Spas, Golf Course, and Activities Discounts at any HCH PropertyHospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of AmericaIndustry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.)Supportive Culture that is fun and motivating, with open-door policy work environmentEmployee Recognition Program through 'Delight Dollars' appreciation and prizesEmployee Assistance Program including 24/7 confidential support and KOFE financial educationAccelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training.Free Parking(*for eligible associates classified as benefits eligible)About Hay Creek Hotels Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions’ finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.Our Core Values and Beliefs;We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations.To learn more, visit us at www.HayCreekHotels.com#J-18808-Ljbffr

Director of Sales

Hay Creek Hotels Whitefield, NH

Job Description Job Description The acclaimed Mountain View Grand Resort & Spa is actively searching for a personable, articulate, and customer-focused Director of Sales to join our Sales team. Located in the heart of New Hampshire's White Mountains, Mountain View Grand Resort & Spa is one of America's truly grand hotels. Newly managed by Hay Creek Hotels, the resort offers 141 guest rooms and suites, a first-class spa and wellness center, extensive wine cellar experience, and full-service Harvest Tavern restaurant, all overlooking beautiful Mount Washington and great White Mountains. On-site resort activities include a well-manicured 9-hole golf course, axe-throwing, archery, disc golf course, extensive hiking and walking trails, indoor and outdoor pools, auditorium, family learning center, and the Mountain View Farm hosting llamas, goats, and a full garden to supply Harvest Tavern's farm-to-table efforts. Mountain View Grand's extensive 20,000 sq. ft. of event space presents options for any occasion, with 14 different unique venues across the grounds including the 6K sq. ft. restored Crystal Ballroom with 360-degree sweeping picture window views of the mountains. To learn more, visit us at www.mountainviewgrand.com. Job Summary: Develop proposals for all guest inquiries, prepare contracts, group resumes, and detail BEOs for all room blocks, corporate or group sales, and/or social and wedding events. Compile and/or direct the preparation of reports pertaining to the operation of the sales department to include, but not limited to the annual and monthly forecast, marketing budget, lead management system, group booking pace report, STAR report and other appropriate reports. Attend and represent the hotel at selected trade shows or necessary community events. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Develop and conduct persuasive verbal sales presentations to prospective clients. Initiate preparation of annual sales and marketing plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions. Organize and/or attend scheduled sales department, executive committee, and related meetings. Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel. Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, marketing expenses, sales and marketing budget, forecasts and other reports as directed/required. Maintain tracking system through hSP to ensure all client information and potential bookings and prospecting calls is documented. Responsible to balance hSP on a monthly basis. Develop group rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management. Communicate with front office manager, group bookings, room blocks, rooming lists and billing procedures. Prepare all BEOs for group events providing timely and accurate information to clients and appropriate staff members. Conduct pre-conference meetings with appropriate management team. Monitor competitive hotels pricing structure, physical plant improvements and service. Assist with the creation, development and implementation of adult and child activities and programs. Active participant in weekly Revenue Merchandising (Yield) meeting and all assignments as required. Maintain a vibrant website with seasonally appropriate key words, pictures, links,PPC campaigns and digital marketing. Analyze results on monthly basis including but not limited to Google Analytics and third party vendor. Monitor SEO process. Develop and maintain CRM campaigns with monthly email blasts and customer feedback mechanisms. Develops brochures, newspaper, magazine and radio advertising copy, and other written materials/signage about available food/beverage services and hotel facilities for public accommodation. Professionally represent the hotel in community and industry organizations and events. Work with PMS System to take reservations and investigate credit accounts and billing information Hay Creek offers an extensive benefit and incentive package, including; Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans* Free Life Insurance of $25K from HCH* Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs* Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).* Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday* Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night) Dining Discounts at any HCH Property (50% off food for employee and guests) Spas, Golf Course, and Activities Discounts at any HCH Property Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.) Supportive Culture that is fun and motivating, with open-door policy work environment Employee Recognition Program through 'Delight Dollars' appreciation and prizes Employee Assistance Program including 24/7 confidential support and KOFE financial education Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. Free Parking (*for eligible associates classified as benefits eligible) About Hay Creek Hotels: Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics. Our Core Values and Beliefs; We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. To learn more, visit us at www.HayCreekHotels.com 3+years of Sales experience in a hospitality setting Strong leadership and effective written & verbal communication skills. Must be extremely self-motivated and highly efficient Must have exceptional interpersonal skills Able to work a flexible schedule based on client needs, including nights, weekends, and holidays Excellent computer skills needed Ability to train, motivate, and supervise Must have on-hand event catering and detailing experience Subject to successful completion of background check and/or DMV check.

Catering Sales Director

Hay Creek Hotels Whitefield, NH

Job Description Job Description The acclaimed Mountain View Grand Resort & Spa is actively searching for a personable, articulate, and customer-focused Catering Sales Manager to join our Sales team. Located in the heart of New Hampshire's White Mountains, Mountain View Grand Resort & Spa is one of America's truly grand hotels. Newly managed by Hay Creek Hotels, the resort offers 141 guest rooms and suites, a first-class spa and wellness center, extensive wine cellar experience, and full-service Harvest Tavern restaurant, all overlooking beautiful Mount Washington and great White Mountains. On-site resort activities include a well-manicured 9-hole golf course, axe-throwing, archery, disc golf course, extensive hiking and walking trails, indoor and outdoor pools, auditorium, family learning center, and the Mountain View Farm hosting llamas, goats, and a full garden to supply Harvest Tavern's farm-to-table efforts. Mountain View Grand's extensive 20,000 sq. ft. of event space presents options for any occasion, with 14 different unique venues across the grounds including the 6K sq. ft. restored Crystal Ballroom with 360-degree sweeping picture window views of the mountains. To learn more, visit us at www.mountainviewgrand.com. Job Summary: Develop proposals for all guest inquiries, prepare contracts, group resumes, and detail BEOs for all room blocks, corporate or group sales, and/or social and wedding events. Distribute resumes and BEOs as finalized. Presents and proposes approved rates and packages. Establishes strong relationships with the surrounding community and clientele through regular calls, visits, emails, etc. Screen all calls and inquiries of the sales office. Accurately communicates cost to client, reconciles room, food and beverage, and event revenue, and provides final billing to client. Timely responds to guest feedback and communicates feedback with other department managers as necessary. Attend operational meetings weekly. Works closely with Sales and Marketing Director on all S&M efforts, including promotions, sales kits, marketing efforts, developing annual market plan, and adhering to budgetary guidelines. Coordinate and lead site visits with potential clients. Work with F&B Director to ensure all banquet staff are onboarded, trained, coached, disciplined, motivated, developed, and rewarded consistently. Work closely with F&B Director to create effective, cost-efficient schedules for assigned banquet staff based on forecast and budget. Assist F&B Director in the management and adherence to all banquet standards, appearance and uniform guidelines, time and attendance policy, steps of service and service standards, etc. Work with F&B Director to ensure proper ordering and inventory is in place. Management of special product needs based on BEO, receiving, product storage and organization of banquet storage areas. Act as Banquet Captain and oversee banquet execution at time of event. Act as guest point of contact on date of event, ensuring guest satisfaction and approachability with any service need. Oversee success of food delivery, proper beverage standards, and requisition of liquor. Complete necessary banquet paperwork once an event concludes. Oversee duties of banquet housemen, ensuring all set-up needs are met prior to an event. Delegate event duties to other banquet staff as they pertain to BEO schedule. Ensure all duties are complete by using event checklists. Proof and Print banquet food signage, meeting room signage, beverage menus, specialty menus, etc. Expedite food regularly, practicing and training for proper timing of food courses according to BEO schedule. Hay Creek offers an extensive benefit and incentive package, including; Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans* Free Life Insurance of $25K from HCH* Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs* Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).* Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday* Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night) Dining Discounts at any HCH Property (50% off food for employee and guests) Spas, Golf Course, and Activities Discounts at any HCH Property Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.) Supportive Culture that is fun and motivating, with open-door policy work environment Employee Recognition Program through 'Delight Dollars' appreciation and prizes Employee Assistance Program including 24/7 confidential support and KOFE financial education Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. Free Parking (*for eligible associates classified as benefits eligible) About Hay Creek Hotels: Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics. Our Core Values and Beliefs; We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. To learn more, visit us at www.HayCreekHotels.com 2+years of Sales/Catering experience in a hospitality setting Strong leadership and effective written & verbal communication skills. Must be extremely self-motivated and highly efficient Must have exceptional interpersonal skills Able to work a flexible schedule based on client needs, including nights, weekends, and holidays Excellent computer skills needed Ability to train, motivate, and supervise Must have on-hand event catering and detailing experience Subject to successful completion of background check and/or DMV check.

Line Cook

Hay Creek Hotels Whitefield, NH

Job Description Job Description The iconic Mountain View Grand Resort & Spa is actively searching for a creative, innovative, and motivated Line Cook to join our Culinary team! Located in the heart of New Hampshire's White Mountains, Mountain View Grand Resort & Spa is one of America's truly grand hotels. Newly managed by Hay Creek Hotels, the resort offers 141 guest rooms and suites, a first-class spa and wellness center, extensive wine cellar experience, and full-service Harvest Tavern restaurant, all overlooking beautiful Mount Washington and great White Mountains. On-site resort activities include a well-manicured 9-hole golf course, axe-throwing, archery, disc golf course, extensive hiking and walking trails, indoor and outdoor pools, auditorium, family learning center, and the Mountain View Farm hosting llamas, goats, and a full garden to supply Harvest Tavern's farm-to-table efforts. Mountain View Grand's extensive 20,000 sq. ft. of event space presents options for any occasion, with 14 different unique venues across the grounds including the 6K sq. ft. restored Crystal Ballroom with 360-degree sweeping picture window views of the mountains. To learn more, visit us at www.mountainviewgrand.com and www.haycreekhotels.com. Job Summary: ? Ensure proper timing of food preparation. ? Be familiar with a variety of culinary field concepts, procedures, and preparation methods. ? Follow food preparation, presentation, and proper service procedures. ? Inspect equipment before and after use, making sure everything is clean and in proper working order. ? Maintain cleanliness of workstation, kitchen area, and walk-in cooler/freezer. ? Adhere to proper food storage practices, especially hot and cold meats, seafood, and other high-protein items. ? Assume responsibility for all food rotation and storage. ? Ensure that all items needed are in stock for service. ? Review prep list, check daily pars, and maintain pars as necessary. ? Determine necessary preparation, freezer pull, and line setup. ? Note any out-of-stock items or possible shortages. ? Prepare food of consistent quality by following recipe and production/portion standards, per check from servers. ? Practice conscious knowledge of food allergies and safety in preparation. ? Prepare food items that can be made ahead of time, making sure not to over-prepare estimated needs. ? Return all food items not used during a shift to designated storage areas. Cover and date all perishables. ? Assist in correcting food costs, control of food waste, etc. ? Operate, maintain, and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, waffle iron, and flat top grill. ? Remain alert, friendly, and able to get along with co-workers in a professional manner. ? Address every guest using the S.E.A.C. method, with a smile, and eye contact, acknowledge their presence promptly with an appropriate greeting, and kindly close. ? Attend all scheduled meetings and training sessions. ? Understand and practice all HCH safety and security procedures, including Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, Anti-Harassment Policy, and Violence in the Workplace Policy. ? Comply with all Hotel and HCH time and attendance policies. ? Comply with all Hotel and HCH uniforms, dress codes, and appearance standards. Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans* Free Life Insurance of $25K from HCH* Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs* Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).* Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday* Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night) Dining Discounts at any HCH Property (50% off food for employee and guests) Spas, Golf Course, and Activities Discounts at any HCH Property Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.) Supportive Culture that is fun and motivating, with open-door policy work environment Employee Recognition Program through 'Delight Dollars' appreciation and prizes Employee Assistance Program including 24/7 confidential support and KOFE financial education Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training. Free Parking (*for eligible associates classified as benefits eligible) About Hay Creek Hotels: Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location. Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics. Our Core Values and Beliefs; We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations. To learn more, visit us at www.HayCreekHotels.com High School diploma or equivalent 2+ years of recent Line Cook experience in a high volume, full service restaurant Previous leadership experience Experience in Banquet/Catering execution a plus Creative, innovative, and inspired to develop new and intriguing menu items designed for appropriate clientele Demonstrate a positive, upbeat and customer-focused attitude