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COCKTAIL SERVER
Salt Creek Grille Restaurants
Rumson, NJ
Job Description Job Description Description: Summary of Position: Each cocktail server’s primary objective is to show our guests such a amazing time that they will want to return again and again. Provide friendly, attentive, and timely service to create an exceptional dining experience for all of our guests. Duties & Responsibilities: Maintains a Guest focus while performing duties Assumes 100% responsibility for quality guests’ experience Welcome and greet guests within one minute. Make all our guests feel special and let them know you’re there to personally take care of them Inform guests of specials and menu changes for both beverages and food. Make specific beverage, appetizer, entrée, and dessert recommendations you genuinely feel your guests will enjoy Answer questions about our food, beverages and other restaurant functions and services. Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item to the table. Must display an above average understanding of our wine list and drink menu Must be able to open wine bottles with ease and confidence while, at the same time, communicating with your guests at the table Deliver food and beverages from kitchen and bar to guests in a timely matter Pre-bus and manicure tables between each course. Perform side work during each shift as required by service station assignment. Complete opening and closing checklists. Maintain clean and stocked service and dinning areas. Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Provide proactive beverage and bread refills Prepare final bill, present check to guest, accept payment, and process through the POS system. Return change to the guest quickly. Be ready and willing to assist fellow cocktail servers before they ask including but not limited to running food, prebussing and manicuring tables, beverage refills, bussing tables, etc. Thank guests for their visit and invite them to return. Attends all scheduled employee meetings and brings suggestions for improvement. Notify manager-on-duty any time a guest is not 100% satisfied with their experience Requirements: Qualifications: Be 21 years of age. Must posses a positive attitude and work well with other team members Must have a natural inclination to please others with a gracious manner Must be an above average listener Must be able to carry full trays of drinks with ease through crowded spaces Must be able to work beginning at no later than your scheduled in-time Must have the ability to handle money and operate a POS system. Be able to work in a standing position for long periods of time (up to 7 hours). Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds Be willing to follow direction and ask questions for clarification if needed.
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