Director of Labor and Delivery jobs in Sussex

Director, Content Strategy & Growth Marketing

Quad/Graphics is seeking a Director of Content Strategy & Marketing who will lead a unified cross-channel content strategy to drive brand awareness and support revenue growth. The successful candidate will have 12+ years of content strategy experience, ideally in a B2B context, and will be responsible for aligning content with marketing objectives and tracking performance metrics. This role offers comprehensive benefits, including medical and retirement plans, and allows for occasional travel based on business needs.#J-18808-Ljbffr

Work Life Balance

Director, Content Strategy & Marketing

Quad/Graphics sussex, wi

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way. General Purpose of Job The Director, Content Strategy & Marketing is responsible for defining and leading a unified, cross‑channel content strategy that drives brand awareness, strengthens market positioning, and supports revenue growth across Quad’s portfolio of marketing solutions and agencies. This role will transform how Quad brings its story to market, aligning content across owned and operated channels, including digital, social, events, and thought leadership to ensure consistent, compelling narratives that offer value, sharpen market positioning, and drives measurable business impact. Reporting to the VP, Brand Marketing, this role will lead the evolution of content from a set of channel‑specific activities into an integrated, performance‑driven marketing discipline. This role will oversee editorial and partner closely with marketing, sales, and product teams to ensure content meaningfully contributes to audience engagement, pipeline development, and client growth. Key Responsibilities Define and execute a comprehensive enterprise content strategy that aligns with Quad’s business priorities, brand and product positioning, and growth objectives. Unify content across channels (site, social, events, thought leadership), ensuring consistency in messaging, storytelling, and audience experience. Establish and operationalize clear content narrative frameworks that strengthen Quad’s positioning and clearly articulate the value of its products and services. Partner with marketing, sales, and product leadership to ensure content supports awareness, consideration, and conversion goals, with clear alignment to go‑to‑market strategies. Lead the development of integrated campaigns and content programs that connect brand storytelling with demand generation efforts. Oversee and evolve the editorial function, setting strategic direction, elevating content quality, and ensuring alignment with enterprise priorities. Define and implement a content performance framework, including KPIs, measurement strategies, and optimization processes to improve effectiveness across channels. Identify and address gaps in current content and channel strategies, driving greater cohesion, efficiency, and impact across the marketing ecosystem. Champion audience‑first thinking, ensuring content is relevant, differentiated, and tailored to key customer segments. Build strong cross‑functional partnerships to enable content to scale effectively across the organization. Identify and implement opportunities to leverage AI and emerging technologies to enhance content strategy, streamline production workflows, and improve personalization, scalability, and performance across channels. Job Requirements Education: Bachelor’s degree in English, Journalism, Marketing or related field a plus. Appropriate education and/or experience may be substituted on an equivalent basis. Experience: 12+ years of experience in content strategy, marketing, or related disciplines; B2B experience preferred. Experience leading cross‑channel content and marketing strategies within complex, matrixed organizations. Proven success in transforming content into a strategic business driver, not just a support function. Knowledge, Skills & Abilities: Strong ability to translate business strategy into clear, compelling narratives and content frameworks. Experience aligning content with full‑funnel marketing objectives (awareness through conversion). Deep understanding of digital, social, and integrated marketing channels. Demonstrated success leading and scaling high‑performing content or editorial teams. Strong cross‑functional leadership and stakeholder management skills. Analytical mindset with experience using data to inform content strategy and optimization. Excellent communication and executive presentation skills. Ability to operate at both strategic and executional levels. Knowledge of latest SEO trends and best practices. Familiarity with AI‑driven content tools and marketing technologies, with the ability to evaluate and apply them to improve content effectiveness, efficiency, and scale. Understanding of how AI can support content generation, audience targeting, personalization, and performance optimization within a modern marketing ecosystem. Additional Requirement: This role includes occasional travel, typically a couple of times per quarter, based on business needs. We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug‑Free Workplace #J-18808-Ljbffr

Immediate Start

Director of Service Operations - Data Centers

DR Power LLP sussex, wi

**GENERAC COOKIE NOTICE**Last Updated: June 19, 2024**1. INTRODUCTION**will apply and supplement this Cookie Notice.or .The length of time a cookie will stay on your browsing device depends on whether it is a "session" or a "persistent" cookie.**7. CHANGES TO THIS NOTICE**From time to time, we may update or modify this Cookie Notice, in our sole discretion, to reflect changes in legal and regulatory requirements and our business practices. The updated Cookie Notice will be posted on the Website with a change to the “Last Updated” date (located at the top of this Cookie Notice). We encourage you to review this page periodically to stay informed. The updated Cookie Notice will take effect immediately after being posted or as otherwise notified by us.**8. CONTACTING US** of Field Service Operations - Data Centers page is loaded## Director of Field Service Operations - Data Centerslocations: Waukesha, WI - USA: Oshkosh, WI - USAtime type: Full timeposted on: Posted Todayjob requisition id: JR12168**We are Generac, a leading energy technology company committed to powering a smarter world.**Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.The Director of Field Service Operations, is responsible for delivering exceptional and comprehensive aftersales support for various stationary power generation equipment as offered from the Industrial business unit of Generac Power Systems. This position will develop and manage parts & field support strategies, create and manage direct Field support organizations as well as coordinating dealer support strategy, own the internal and external product training strategy, and collaborate with product teams to resolve issues to enhance customer satisfaction.**Key Responsibilities*** Responsible for overseeing a 24/7 consumer support operation of 100+ agents in a high-volume B2C manufacturing environment. This role ensures a seamless, customer-centric post-sale experience by driving performance across all support channels, meeting key service metrics, and leading process improvements. Mentors team leaders and collaborates cross-functionally to resolve issues and continuously improve the end-to-end experience.* Setting performance metrics, communicating with appropriate dealer technicians, and leveraging customer feedback to optimize product reliability and service quality.* Build, lead, mentor, and manage a team of market-focused field service professionals to ensure high performance and professional development.* Oversee development of regional dealer strategy, training and deployment. Oversee regionalization of after sales and parts support strategy.* Develop and implement support strategies and processes to enhance customer satisfaction and operational efficiency. Balancing of team resources vs. customer/dealer urgencies.* Oversee the troubleshooting and resolution of technical issues related to stationary power generation equipment. Speed to resolution mindset while not sacrificing quality of workmanship.* Drive continuous improvement initiatives to enhance support services, reduce downtime, and optimize product performance. Process mindset. Drive for excellence in execution.* Work closely with product development and sales teams & technical support call center to address and resolve product issues and provide feedback for product enhancements.* Build and maintain strong relationships with clients, addressing their needs and concerns promptly and effectively. Overcommunication focus is highly valued and may include regular reporting on performances to potential contract metrics.* Set and monitor performance metrics for the support team (factory and dealer), ensuring goals are met and service quality is maintained.* Develop and support focused engine and generator training programs to ensure the internal and external support team is knowledgeable about products and best practices.* Analyze market trends and customer feedback to identify opportunities for product improvement and support innovation.* Maintain accurate documentation of support processes and issues and provide regular reports on support activities and outcomes. Support the product documentation creation and release process.**Minimum Qualifications*** Bachelor’s degree (or equivalent knowledge) in Engineering (Electrical preferred), Business Administration, or equivalent knowledge.* 7 years of experience in large diesel or natural gas generators product support, technical service management, or a related field.* 4 years of management level experience* Experience with large Data Center SLA requirements**Leadership Principles*** Project Management Professional (PMP)* Lean Six Sigma Certification* Product Support / Service certifications (CMRP, CTSP, CSM, etc)* Uptime Institute market-focused certifications (ATD, ATS, AOP)* 10+ years of experience and sound knowledge of power generation equipment (reciprocating-engine driven generators, transfer switches, etc.) Spark Ignited knowledge a plus* Master’s degree in Engineering or Business Administration a plus.* Advanced knowledge of Engine maintenance and troubleshooting of natural gas fuel systems* Experienced in Electronics, Electromechanical Technology, and/or Data Center design.* Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams* Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision* Previous experience using SAP or equivalent ERP, as well as SalesForce.**Great Reasons to Work for Generac*** Competitive Benefits: Health, Dental, Vision, 401k and many more* State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities* Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers* Enjoy summer hours (Memorial Day – Labor Day)* Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators* Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.* We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.* We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront.* We offer product loan and discount programs.**Physical Demands**: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.*“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”*#J-18808-Ljbffr

Director of Service Operations - Data Centers

ecobee Technologies ULC sussex, wi

We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. The Director of Service Operations - Data Centers, is responsible for delivering exceptional and comprehensive aftersales support for various stationary power generation equipment as offered from the Industrial business unit of Generac Power Systems. This position will develop and manage parts & field support strategies, create and manage direct Field support organizations as well as coordinating dealer support strategy, own the internal and external product training strategy, and collaborate with product teams to resolve issues to enhance customer satisfaction. Key Responsibilities Responsible for overseeing a 24/7 consumer support operation of 100+ agents in a high-volume B2C manufacturing environment. This role ensures a seamless, customer-centric post-sale experience by driving performance across all support channels, meeting key service metrics, and leading process improvements. Mentors team leaders and collaborates cross-functionally to resolve issues and continuously improve the end-to-end experience. Build, lead, and mentor a high-performing team of field service professionals, setting clear performance metrics and driving continuous development. Develop and execute regional dealer, training, and aftersales/parts support strategies to improve coverage and effectiveness. Oversee troubleshooting and resolution of technical issues for stationary power generation equipment with a speed-to-resolution and quality-first mindset. Implement support strategies and processes that enhance customer satisfaction, operational efficiency, and effective resource balancing. Drive continuous improvement initiatives to reduce downtime, optimize product performance, and elevate service execution. Partner cross-functionally with product development, sales, and technical support to resolve issues and provide feedback for product enhancements. Build and maintain strong client and dealer relationships through proactive communication, reporting, and responsiveness to performance metrics. Minimum Qualifications Bachelor’s degree (or equivalent knowledge) in Engineering (Electrical preferred), Business Administration, or equivalent knowledge. 7 years of experience in large diesel or natural gas generators product support, technical service management, or a related field. 4 years of management level experience Experience with large Data Center SLA requirements Leadership Principles PMP and Lean Six Sigma certified, with additional product support and service certifications (CMRP, CTSP, CSM) and Uptime Institute credentials (ATD, ATS, AOP). 10+ years of experience with power generation equipment, including reciprocating-engine generators, transfer switches, and spark-ignited systems. Advanced expertise in engine maintenance, natural gas fuel systems, electronics, electromechanical technology, and data center design. Strong working knowledge of mechanical design, AC/DC circuitry, power generation systems, wiring schematics, and connection diagrams. Highly skilled in troubleshooting and independent decision-making, with experience using SAP (or equivalent ERP) and Salesforce. Great Reasons to Work for Generac Competitive Benefits: Health, Dental, Vision,401kand many more State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers Enjoy summer hours (Memorial Day – Labor Day) Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time. We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days. We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront. We offer product loan and discount programs. Physical Demands While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr

Best Match

Director, Data Center Aftersales & Field Operations

ecobee Technologies ULC sussex, wi

Generac Power Systems is seeking a Director of Service Operations - Data Centers to lead aftersales support for stationary power generation equipment across the Industrial business unit. You will shape field support, dealer training, and product feedback to improve reliability and customer satisfaction. This role requires 7+ years in diesel or natural gas generator service, 4 years in management, and hands-on experience with SAP or Salesforce. #J-18808-Ljbffr

Data Center Field Service Ops Director - 24/7 Lead

DR Power LLP sussex, wi

DR Power LLP in Sussex, Wisconsin, is seeking a Director of Field Service Operations to oversee their 24/7 consumer support team of over 100 agents. This pivotal role includes developing after-sales strategies for stationary power generation equipment and ensuring customer satisfaction. The ideal candidate will have significant experience in managing service operations, strong troubleshooting skills, and a background in engineering or business administration. Join us at DR Power LLP to lead a dedicated team and make a positive impact on service excellence. #J-18808-Ljbffr

Director, Content Strategy & Growth Marketing

Quad/Graphics Sussex, WI

Director, Content Strategy & Marketing

Quad/Graphics Sussex, WI

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.General Purpose of JobThe Director, Content Strategy & Marketing is responsible for defining and leading a unified, cross‑channel content strategy that drives brand awareness, strengthens market positioning, and supports revenue growth across Quad’s portfolio of marketing solutions and agencies.This role will transform how Quad brings its story to market, aligning content across owned and operated channels, including digital, social, events, and thought leadership to ensure consistent, compelling narratives that offer value, sharpen market positioning, and drives measurable business impact.Reporting to the VP, Brand Marketing, this role will lead the evolution of content from a set of channel‑specific activities into an integrated, performance‑driven marketing discipline. This role will oversee editorial and partner closely with marketing, sales, and product teams to ensure content meaningfully contributes to audience engagement, pipeline development, and client growth.Key ResponsibilitiesDefine and execute a comprehensive enterprise content strategy that aligns with Quad’s business priorities, brand and product positioning, and growth objectives.Unify content across channels (site, social, events, thought leadership), ensuring consistency in messaging, storytelling, and audience experience.Establish and operationalize clear content narrative frameworks that strengthen Quad’s positioning and clearly articulate the value of its products and services.Partner with marketing, sales, and product leadership to ensure content supports awareness, consideration, and conversion goals, with clear alignment to go‑to‑market strategies.Lead the development of integrated campaigns and content programs that connect brand storytelling with demand generation efforts.Oversee and evolve the editorial function, setting strategic direction, elevating content quality, and ensuring alignment with enterprise priorities.Define and implement a content performance framework, including KPIs, measurement strategies, and optimization processes to improve effectiveness across channels.Identify and address gaps in current content and channel strategies, driving greater cohesion, efficiency, and impact across the marketing ecosystem.Champion audience‑first thinking, ensuring content is relevant, differentiated, and tailored to key customer segments.Build strong cross‑functional partnerships to enable content to scale effectively across the organization.Identify and implement opportunities to leverage AI and emerging technologies to enhance content strategy, streamline production workflows, and improve personalization, scalability, and performance across channels.Job RequirementsEducation:Bachelor’s degree in English, Journalism, Marketing or related field a plus. Appropriate education and/or experience may be substituted on an equivalent basis.Experience:12+ years of experience in content strategy, marketing, or related disciplines; B2B experience preferred.Experience leading cross‑channel content and marketing strategies within complex, matrixed organizations.Proven success in transforming content into a strategic business driver, not just a support function.Knowledge, Skills & Abilities:Strong ability to translate business strategy into clear, compelling narratives and content frameworks.Experience aligning content with full‑funnel marketing objectives (awareness through conversion).Deep understanding of digital, social, and integrated marketing channels.Demonstrated success leading and scaling high‑performing content or editorial teams.Strong cross‑functional leadership and stakeholder management skills.Analytical mindset with experience using data to inform content strategy and optimization.Excellent communication and executive presentation skills.Ability to operate at both strategic and executional levels.Knowledge of latest SEO trends and best practices.Familiarity with AI‑driven content tools and marketing technologies, with the ability to evaluate and apply them to improve content effectiveness, efficiency, and scale.Understanding of how AI can support content generation, audience targeting, personalization, and performance optimization within a modern marketing ecosystem.Additional Requirement:This role includes occasional travel, typically a couple of times per quarter, based on business needs.We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.Drug‑Free Workplace#J-18808-Ljbffr

Director of Talent & Culture

Power Test, LLC Sussex, WI

Get AI-powered advice on this job and more exclusive features.This range is provided by Power Test, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$115,000.00/yr - $130,000.00/yrDirector of Talent & CultureLocation:Sussex, WI(onsite)Reports To:Chief Executive Officer (CEO)Position SummaryTheDirector of Talent & Cultureserves as thesenior HR leaderandcultural championfor ourgrowingmanufacturingbusiness. Reporting directly to theCEO , this role balances strategic leadership (55%), hands-on execution (40%), and administration (5%).The Director shapes the employee’s experience from talent acquisition through development and engagement — while actively building and driving anownership culturethat aligns employees with company performance. Supported by ourPEO partner (Insperity)for payroll, benefits, and compliance administration, this role is free to focus onpeople strategy, culture, leadership, and workforce growth .In addition to HR leadership, this role provides directsupport for company-wide events and board meetings , ensuring alignment between talent and business strategy. This is a highly visible role at the intersection of workforce, culture, and executive leadership.Key ResponsibilitiesStrategic Leadership & Culture (55%)Serve as the CEO’s partner and trusted advisor on executive team performance, talent strategy, leadership, and company culture.Champion continuous improvement in safety, financial wellness, education, learning and development, and engagement. Lead engagement, recognition, and retention initiatives.Partner with the executive team to execute talent strategies aligned with business goals.Build and drive an ownership culture that connects day-to-day performance with long-term value creation for employees and stakeholders.Develop and implement succession planning, career pathing, and development programs.Build and foster talent onboarding, wellness, and community involvement programs.Monitor HR trends and metrics, delivering strategic insights to the CEO and board.Act as a cultural ambassador and maintain visibility and connection throughout the organization.Tactical HR & Engagement (40%)Lead end- to- end recruitment efforts to maintain strong talent pipelines. Implement creative candidate attraction and employee retention strategies.Drive high-impact onboarding and assimilation programs to boost retention and early engagement.Provide leadership coaching, employee relations support, and conflict resolution guidance for leaders and employees.Partner closely with frontline leaders to strengthen leadership skills and organizational culture.Ensure workplace compliance. Partner with the Director of EHS and frontline leaders to exceed OSHA standards and realize top-quartile performance as measured by TRIR.Manage compensation and benefits in partnership with the CFO and PEO.Administrative & Executive Support (5%)Coordinate and support board of directors meetings, assembling HR-related reports, dashboards, and culture updates for inclusion in board materials.Lead and coordinate company-wide events, town halls, and community programs, board meetings/dinners, and recognition activities.Liaise with Insperity for payroll, benefits, and HRIS administration.Knowledge, Skills and AbilitiesBachelor’s degree in Human Resources, Business Administration, or a related field required; Master’s or HR certification (SHRM-CP/SHRM-SCP/PHR/SPHR) highly preferred.7-10+ years of progressive HR experience, ideally with a blend of strategic and operational leadership inmanufacturing environments.Experience supporting or preparing materials for executive or board-level meetings.Exceptional project management, organizational, and communication skills, with ability to balance strategic planning with hands-on involvement.Outstanding interpersonal, communication, and influence skills, with ability to be trusted by both executives and frontline production employees.Strong HR compliance knowledge, with the ability to apply legal and best-practice guidance onsite in partnership with PEO support.Manage sensitive and confidential situations with professionalism and a nuanced understanding of potential consequences.Act as a trusted guardian of employee and company information, understanding the legal and ethical responsibilities involved.Demonstrated success in:Creating and implementing talent management strategies, including programs to advance engagement and culture, to maximize company performance.Building an Ownership culture to maximize the benefits of the broad-based equity program.Strengthening talent pipelines for skilled trades + salaried roles.Creating learning & development programs.Performance Coaching - Leader and employee coaching and development and succession planning, including performance management & recognition and rewards.Change Management– Building commitment and overcoming resistance to change, preparing and supporting those affected by change.Strategic Thinking– With a clear understanding of organizational strengths and weaknesses, develop strategies to improve organizational effectiveness to achieve company goals.Visionary Leadership– Effectively communicate a clear and concise vision that motivates others and gains commitment, displays passion and optimism.Teamwork– Putting success of the team above one’s own interest. Exhibiting objectivity and openness to others’ point of view.Base Salary:$115,000 – $125,000 (stretch to $130K for exceptional experience).Annual Bonus:Target 20% of base, tied to company and individual performance.Broad-Based Equity Participation:Employees, including this role, benefit from our private equity ownership program, aligning individual performance with company success.Comprehensive benefits package via Insperity (Medical, Dental, Vision, 401(k) with company match).Paid Time Off (PTO), paid Charity Time Off (CTO), paid holidays, wellness initiatives.Professional development + career growth opportunities in a stable and growing manufacturer.Why Join Us?Direct CEO Reporting & Board Exposure:Shape strategy at the highest level.Ownership Culture:Every employee is entitled to company equity — you will lead HR strategies that embed an ownership mindset throughout the workforce.Impact:Be the cultural ambassador and HR voice in a high-visibility executive role.Strategic + Hands-On Balance:Partner on strategy while staying close to the employee experience.Career Trajectory:Positioned as a key executive role with a path to CHRO.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionHuman Resources and Project ManagementIndustriesMotor Vehicle Manufacturing and Industrial Machinery ManufacturingReferrals increase your chances of interviewing at Power Test, LLC by 2xWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

Director / Chief Executive, HARRIS HILL

Guardian Jobs Sussex, WI

Director / Chief ExecutiveLocation: Sussex-based or genuinely Sussex-commutable, with flexible/hybrid working and regular travel across the county.Salary: £60,000 – £70,000 FTE, pro rata.Contract: Permanent, 3–4 days per week.A rare chance to shape the future of Sussex’s countryside.About The CharityThis charity is the countryside charity for Sussex. An independent county charity and part of the wider network, we have a respected county‑wide voice and strong local roots, alongside the support of a national environmental conservation and planning charity.Our work brings together planning influence, campaigning, membership, volunteering, events and practical countryside projects. From responding to major developments and local plans to building public support through communications and community activity, the charity plays a visible role in shaping the future of place across the county.This is a significant moment for the organisation. Following a period of change, new staff capacity and recent investment, the charity is building on growing confidence, a stable financial platform and renewed momentum. The next Director / Chief Executive will help translate that foundation into greater influence, stronger cohesion and more sustained impact.As our next Director / Chief Executive, you will:Strategy & Impact: Work with trustees to turn the charity’s mission into clear priorities, practical plans and measurable outcomes.Governance & Finance: Provide confident oversight of governance, compliance and reporting, while ensuring resources are directed to the greatest effect.Operational Leadership: Lead a small, part‑time and distributed team with clarity, pace and good judgement.Income Generation: Strengthen membership, supporter engagement and fundraising to build a more resilient, diversified income base.Community & Partnerships: Build trusted relationships with communities, partners, local authorities, public bodies, elected representatives and volunteers.Brand & Profile: Act as a visible and credible public voice for the charity on planning, countryside and environmental issues, and position us as the leading countryside charity for Sussex.People & Culture: Maintain alignment and focused, constructive working relationships across trustees, staff, volunteers and external supporters.Change & Development: Help shape the next phase of organisational development following a period of transition and growth.Who You AreA seasoned senior leader with strong commitment to the charity’s mission and purpose.A credible external representative, comfortable engaging with media, decision makers, partners and supporters.Experience in leading people, projects or organisations through change and transition.A thoughtful communicator with sound judgement, diplomacy and strong interpersonal skills.Confident working with boards or trustees and supporting robust governance.Commercially aware, with an instinct for membership, supporter development and financial sustainability.Organised, practical and able to direct finite resources to where they will have greatest impact.Experience of campaigning, planning, environmental or public policy work would be highly desirable, alongside strong digital confidence and/or charity fundraising exposure.Why this charity?You will be joining a respected Sussex charity with genuine relevance to planning, land use and countryside protection.There is strong momentum to build on, including a stable membership base, recent public profile growth and visible practical projects.The organisation has substantial reserves and recent investment in capacity, providing a strong platform for the next phase.You will work with a committed board, engaged staff and active volunteers who care deeply about the charity’s future.This is a rare opportunity to shape both an organisation and the wider countryside debate across Sussex.Closing date for applications9am, Monday 13th July 2026Equal Opportunity StatementWe actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics. All qualified candidates will be considered for employment without regard to any of the above factors.#J-18808-Ljbffr

Director of Service Operations - Data Centers

DR Power LLP Sussex, WI

**GENERAC COOKIE NOTICE**Last Updated: June 19, 2024**1. INTRODUCTION**will apply and supplement this Cookie Notice.or .The length of time a cookie will stay on your browsing device depends on whether it is a "session" or a "persistent" cookie.**7. CHANGES TO THIS NOTICE**From time to time, we may update or modify this Cookie Notice, in our sole discretion, to reflect changes in legal and regulatory requirements and our business practices. The updated Cookie Notice will be posted on the Website with a change to the “Last Updated” date (located at the top of this Cookie Notice). We encourage you to review this page periodically to stay informed. The updated Cookie Notice will take effect immediately after being posted or as otherwise notified by us.**8. CONTACTING US**[email protected] of Field Service Operations - Data Centers page is loaded## Director of Field Service Operations - Data Centerslocations:Waukesha, WI - USA:Oshkosh, WI - USAtime type:Full timeposted on:Posted Todayjob requisition id:JR12168**We are Generac, a leading energy technology company committed to powering a smarter world.**Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.The Director of Field Service Operations, is responsible for delivering exceptional and comprehensive aftersales support for various stationary power generation equipment as offered from the Industrial business unit of Generac Power Systems.This position will develop and manage parts & field support strategies, create and manage direct Field support organizations as well as coordinating dealer support strategy, own the internal and external product training strategy, and collaborate with product teams to resolve issues to enhance customer satisfaction.**Key Responsibilities*** Responsible for overseeing a 24/7 consumer support operation of 100+ agents in a high-volume B2C manufacturing environment. This role ensures a seamless, customer-centric post-sale experience by driving performance across all support channels, meeting key service metrics, and leading process improvements. Mentors team leaders and collaborates cross-functionally to resolve issues and continuously improve the end-to-end experience.* Setting performance metrics, communicating with appropriate dealer technicians, and leveraging customer feedback to optimize product reliability and service quality.* Build, lead, mentor, and manage a team of market-focused field service professionals to ensure high performance and professional development.* Oversee development of regional dealer strategy, training and deployment.Oversee regionalization of after sales and parts support strategy.* Develop and implement support strategies and processes to enhance customer satisfaction and operational efficiency.Balancing of team resources vs. customer/dealer urgencies.* Oversee the troubleshooting and resolution of technical issues related to stationary power generation equipment. Speed to resolution mindset while not sacrificing quality of workmanship.* Drive continuous improvement initiatives to enhance support services, reduce downtime, and optimize product performance.Process mindset.Drive for excellence in execution.* Work closely with product development and sales teams & technical support call center to address and resolve product issues and provide feedback for product enhancements.* Build and maintain strong relationships with clients, addressing their needs and concerns promptly and effectively.Overcommunication focus is highly valued and may include regular reporting on performances to potential contract metrics.* Set and monitor performance metrics for the support team (factory and dealer), ensuring goals are met and service quality is maintained.* Develop and support focused engine and generator training programs to ensure the internal and external support team is knowledgeable about products and best practices.* Analyze market trends and customer feedback to identify opportunities for product improvement and support innovation.* Maintain accurate documentation of support processes and issues and provide regular reports on support activities and outcomes.Support the product documentation creation and release process.**Minimum Qualifications*** Bachelor’s degree (or equivalent knowledge) in Engineering (Electrical preferred), Business Administration, or equivalent knowledge.* 7 years of experience in large diesel or natural gas generators product support, technical service management, or a related field.* 4 years of management level experience* Experience with large Data Center SLA requirements**Leadership Principles*** Project Management Professional (PMP)* Lean Six Sigma Certification* Product Support / Service certifications (CMRP, CTSP, CSM, etc)* Uptime Institute market-focused certifications (ATD, ATS, AOP)* 10+ years of experience and sound knowledge of power generation equipment (reciprocating-engine driven generators, transfer switches, etc.) Spark Ignited knowledge a plus* Master’s degree in Engineering or Business Administration a plus.* Advanced knowledge of Engine maintenance and troubleshooting of natural gas fuel systems* Experienced in Electronics, Electromechanical Technology, and/or Data Center design.* Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams* Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision* Previous experience using SAP or equivalent ERP, as well as SalesForce.**Great Reasons to Work for Generac*** Competitive Benefits: Health, Dental, Vision, 401k and many more* State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities* Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers* Enjoy summer hours (Memorial Day – Labor Day)* Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators* Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.* We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.* We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront.* We offer product loan and discount programs.**Physical Demands**: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk.On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.*“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”*#J-18808-Ljbffr

People & Culture Director — Ownership & Growth Leader

Power Test, LLC Sussex, WI

A manufacturing company in Sussex, WI, seeks a Director of Talent & Culture to shape HR strategy and culture. This senior role balances strategic leadership with hands-on execution, ensuring alignment with business objectives. Ideal candidates will have extensive HR experience, particularly in manufacturing, and demonstrate strong leadership skills. Opportunity for career growth exists, leading to CHRO.#J-18808-Ljbffr

Immediate Start

Director, Data Center Aftersales & Field Operations

ecobee Technologies ULC Sussex, WI

Generac Power Systems is seeking a Director of Service Operations - Data Centers to lead aftersales support for stationary power generation equipment across the Industrial business unit. You will shape field support, dealer training, and product feedback to improve reliability and customer satisfaction.This role requires 7+ years in diesel or natural gas generator service, 4 years in management, and hands-on experience with SAP or Salesforce.#J-18808-Ljbffr

Director of Service Operations - Data Centers

ecobee Technologies ULC Sussex, WI

We are Generac, a leading energy technology company committed to powering a smarter world.Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.The Director of Service Operations - Data Centers, is responsible for delivering exceptional and comprehensive aftersales support for various stationary power generation equipment as offered from the Industrial business unit of Generac Power Systems. This position will develop and manage parts & field support strategies, create and manage direct Field support organizations as well as coordinating dealer support strategy, own the internal and external product training strategy, and collaborate with product teams to resolve issues to enhance customer satisfaction.Key ResponsibilitiesResponsible for overseeing a 24/7 consumer support operation of 100+ agents in a high-volume B2C manufacturing environment. This role ensures a seamless, customer-centric post-sale experience by driving performance across all support channels, meeting key service metrics, and leading process improvements. Mentors team leaders and collaborates cross-functionally to resolve issues and continuously improve the end-to-end experience.Build, lead, and mentor a high-performing team of field service professionals, setting clear performance metrics and driving continuous development.Develop and execute regional dealer, training, and aftersales/parts support strategies to improve coverage and effectiveness.Oversee troubleshooting and resolution of technical issues for stationary power generation equipment with a speed-to-resolution and quality-first mindset.Implement support strategies and processes that enhance customer satisfaction, operational efficiency, and effective resource balancing.Drive continuous improvement initiatives to reduce downtime, optimize product performance, and elevate service execution.Partner cross-functionally with product development, sales, and technical support to resolve issues and provide feedback for product enhancements.Build and maintain strong client and dealer relationships through proactive communication, reporting, and responsiveness to performance metrics.Minimum QualificationsBachelor’s degree (or equivalent knowledge) in Engineering (Electrical preferred), Business Administration, or equivalent knowledge.7 years of experience in large diesel or natural gas generators product support, technical service management, or a related field.4 years of management level experienceExperience with large Data Center SLA requirementsLeadership PrinciplesPMP and Lean Six Sigma certified, with additional product support and service certifications (CMRP, CTSP, CSM) and Uptime Institute credentials (ATD, ATS, AOP).10+ years of experience with power generation equipment, including reciprocating-engine generators, transfer switches, and spark-ignited systems.Advanced expertise in engine maintenance, natural gas fuel systems, electronics, electromechanical technology, and data center design.Strong working knowledge of mechanical design, AC/DC circuitry, power generation systems, wiring schematics, and connection diagrams.Highly skilled in troubleshooting and independent decision-making, with experience using SAP (or equivalent ERP) and Salesforce.Great Reasons to Work for GeneracCompetitive Benefits: Health, Dental, Vision,401kand many moreState-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activitiesScheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workersEnjoy summer hours (Memorial Day – Labor Day)Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generatorsMake a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront.We offer product loan and discount programs.Physical DemandsWhile performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.#J-18808-Ljbffr

Data Center Field Service Ops Director - 24/7 Lead

DR Power LLP Sussex, WI

DR Power LLP in Sussex, Wisconsin, is seeking a Director of Field Service Operations to oversee their 24/7 consumer support team of over 100 agents. This pivotal role includes developing after-sales strategies for stationary power generation equipment and ensuring customer satisfaction.The ideal candidate will have significant experience in managing service operations, strong troubleshooting skills, and a background in engineering or business administration. Join us at DR Power LLP to lead a dedicated team and make a positive impact on service excellence.#J-18808-Ljbffr

Director of Talent & Culture

Power Test, LLC Sussex, WI

Get AI-powered advice on this job and more exclusive features.This range is provided by Power Test, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range $115,000.00/yr - $130,000.00/yrDirector of Talent & CultureLocation: Sussex, WI(onsite)Reports To: Chief Executive Officer (CEO)Position SummaryThe Director of Talent & Culture serves as the senior HR leader and cultural champion for our growing manufacturing business. Reporting directly to the CEO , this role balances strategic leadership (55%), hands-on execution (40%), and administration (5%).The Director shapes the employee’s experience from talent acquisition through development and engagement — while actively building and driving an ownership culture that aligns employees with company performance. Supported by our PEO partner (Insperity) for payroll, benefits, and compliance administration, this role is free to focus on people strategy, culture, leadership, and workforce growth .In addition to HR leadership, this role provides direct support for company-wide events and board meetings , ensuring alignment between talent and business strategy. This is a highly visible role at the intersection of workforce, culture, and executive leadership.Key ResponsibilitiesStrategic Leadership & Culture (55%)Serve as the CEO’s partner and trusted advisor on executive team performance, talent strategy, leadership, and company culture.Champion continuous improvement in safety, financial wellness, education, learning and development, and engagement. Lead engagement, recognition, and retention initiatives.Partner with the executive team to execute talent strategies aligned with business goals.Build and drive an ownership culture that connects day-to-day performance with long-term value creation for employees and stakeholders.Develop and implement succession planning, career pathing, and development programs.Build and foster talent onboarding, wellness, and community involvement programs.Monitor HR trends and metrics, delivering strategic insights to the CEO and board.Act as a cultural ambassador and maintain visibility and connection throughout the organization.Tactical HR & Engagement (40%)Lead end- to- end recruitment efforts to maintain strong talent pipelines. Implement creative candidate attraction and employee retention strategies.Drive high-impact onboarding and assimilation programs to boost retention and early engagement.Provide leadership coaching, employee relations support, and conflict resolution guidance for leaders and employees.Partner closely with frontline leaders to strengthen leadership skills and organizational culture.Ensure workplace compliance. Partner with the Director of EHS and frontline leaders to exceed OSHA standards and realize top-quartile performance as measured by TRIR.Manage compensation and benefits in partnership with the CFO and PEO.Administrative & Executive Support (5%)Coordinate and support board of directors meetings, assembling HR-related reports, dashboards, and culture updates for inclusion in board materials.Lead and coordinate company-wide events, town halls, and community programs, board meetings/dinners, and recognition activities.Liaise with Insperity for payroll, benefits, and HRIS administration.Knowledge, Skills and AbilitiesBachelor’s degree in Human Resources, Business Administration, or a related field required; Master’s or HR certification (SHRM-CP/SHRM-SCP/PHR/SPHR) highly preferred.7-10+ years of progressive HR experience, ideally with a blend of strategic and operational leadership in manufacturing environments.Experience supporting or preparing materials for executive or board-level meetings.Exceptional project management, organizational, and communication skills, with ability to balance strategic planning with hands-on involvement.Outstanding interpersonal, communication, and influence skills, with ability to be trusted by both executives and frontline production employees.Strong HR compliance knowledge, with the ability to apply legal and best-practice guidance onsite in partnership with PEO support.Manage sensitive and confidential situations with professionalism and a nuanced understanding of potential consequences.Act as a trusted guardian of employee and company information, understanding the legal and ethical responsibilities involved.Demonstrated success in:Creating and implementing talent management strategies, including programs to advance engagement and culture, to maximize company performance.Building an Ownership culture to maximize the benefits of the broad-based equity program.Strengthening talent pipelines for skilled trades + salaried roles.Creating learning & development programs.Performance Coaching - Leader and employee coaching and development and succession planning, including performance management & recognition and rewards.Change Management – Building commitment and overcoming resistance to change, preparing and supporting those affected by change.Strategic Thinking – With a clear understanding of organizational strengths and weaknesses, develop strategies to improve organizational effectiveness to achieve company goals.Visionary Leadership – Effectively communicate a clear and concise vision that motivates others and gains commitment, displays passion and optimism.Teamwork – Putting success of the team above one’s own interest. Exhibiting objectivity and openness to others’ point of view.Base Salary: $115,000 – $125,000 (stretch to $130K for exceptional experience).Annual Bonus: Target 20% of base, tied to company and individual performance.Broad-Based Equity Participation: Employees, including this role, benefit from our private equity ownership program, aligning individual performance with company success.Comprehensive benefits package via Insperity (Medical, Dental, Vision, 401(k) with company match).Paid Time Off (PTO), paid Charity Time Off (CTO), paid holidays, wellness initiatives.Professional development + career growth opportunities in a stable and growing manufacturer.Why Join Us?Direct CEO Reporting & Board Exposure: Shape strategy at the highest level.Ownership Culture: Every employee is entitled to company equity — you will lead HR strategies that embed an ownership mindset throughout the workforce.Impact: Be the cultural ambassador and HR voice in a high-visibility executive role.Strategic + Hands-On Balance: Partner on strategy while staying close to the employee experience.Career Trajectory: Positioned as a key executive role with a path to CHRO.Seniority level Mid-Senior levelEmployment type Full-timeJob function Human Resources and Project ManagementIndustriesMotor Vehicle Manufacturing and Industrial Machinery ManufacturingReferrals increase your chances of interviewing at Power Test, LLC by 2xWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

Director, Content Strategy & Marketing

Quad/Graphics Sussex, WI

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.General Purpose of JobThe Director, Content Strategy & Marketing is responsible for defining and leading a unified, cross‑channel content strategy that drives brand awareness, strengthens market positioning, and supports revenue growth across Quad’s portfolio of marketing solutions and agencies.This role will transform how Quad brings its story to market, aligning content across owned and operated channels, including digital, social, events, and thought leadership to ensure consistent, compelling narratives that offer value, sharpen market positioning, and drives measurable business impact.Reporting to the VP, Brand Marketing, this role will lead the evolution of content from a set of channel‑specific activities into an integrated, performance‑driven marketing discipline. This role will oversee editorial and partner closely with marketing, sales, and product teams to ensure content meaningfully contributes to audience engagement, pipeline development, and client growth.Key ResponsibilitiesDefine and execute a comprehensive enterprise content strategy that aligns with Quad’s business priorities, brand and product positioning, and growth objectives.Unify content across channels (site, social, events, thought leadership), ensuring consistency in messaging, storytelling, and audience experience.Establish and operationalize clear content narrative frameworks that strengthen Quad’s positioning and clearly articulate the value of its products and services.Partner with marketing, sales, and product leadership to ensure content supports awareness, consideration, and conversion goals, with clear alignment to go‑to‑market strategies.Lead the development of integrated campaigns and content programs that connect brand storytelling with demand generation efforts.Oversee and evolve the editorial function, setting strategic direction, elevating content quality, and ensuring alignment with enterprise priorities.Define and implement a content performance framework, including KPIs, measurement strategies, and optimization processes to improve effectiveness across channels.Identify and address gaps in current content and channel strategies, driving greater cohesion, efficiency, and impact across the marketing ecosystem.Champion audience‑first thinking, ensuring content is relevant, differentiated, and tailored to key customer segments.Build strong cross‑functional partnerships to enable content to scale effectively across the organization.Identify and implement opportunities to leverage AI and emerging technologies to enhance content strategy, streamline production workflows, and improve personalization, scalability, and performance across channels.Job RequirementsEducation: Bachelor’s degree in English, Journalism, Marketing or related field a plus. Appropriate education and/or experience may be substituted on an equivalent basis.Experience:12+ years of experience in content strategy, marketing, or related disciplines; B2B experience preferred.Experience leading cross‑channel content and marketing strategies within complex, matrixed organizations.Proven success in transforming content into a strategic business driver, not just a support function.Knowledge, Skills & Abilities:Strong ability to translate business strategy into clear, compelling narratives and content frameworks.Experience aligning content with full‑funnel marketing objectives (awareness through conversion).Deep understanding of digital, social, and integrated marketing channels.Demonstrated success leading and scaling high‑performing content or editorial teams.Strong cross‑functional leadership and stakeholder management skills.Analytical mindset with experience using data to inform content strategy and optimization.Excellent communication and executive presentation skills.Ability to operate at both strategic and executional levels.Knowledge of latest SEO trends and best practices.Familiarity with AI‑driven content tools and marketing technologies, with the ability to evaluate and apply them to improve content effectiveness, efficiency, and scale.Understanding of how AI can support content generation, audience targeting, personalization, and performance optimization within a modern marketing ecosystem.Additional Requirement: This role includes occasional travel, typically a couple of times per quarter, based on business needs.We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.Drug‑Free Workplace#J-18808-Ljbffr

Director of Service Operations - Data Centers

DR Power LLP Sussex, WI

**GENERAC COOKIE NOTICE**Last Updated: June 19, 2024**1. INTRODUCTION**will apply and supplement this Cookie Notice.or .The length of time a cookie will stay on your browsing device depends on whether it is a "session" or a "persistent" cookie.**7. CHANGES TO THIS NOTICE**From time to time, we may update or modify this Cookie Notice, in our sole discretion, to reflect changes in legal and regulatory requirements and our business practices. The updated Cookie Notice will be posted on the Website with a change to the “Last Updated” date (located at the top of this Cookie Notice). We encourage you to review this page periodically to stay informed. The updated Cookie Notice will take effect immediately after being posted or as otherwise notified by us.**8. CONTACTING US**[email protected] of Field Service Operations - Data Centers page is loaded## Director of Field Service Operations - Data Centerslocations: Waukesha, WI - USA: Oshkosh, WI - USAtime type: Full timeposted on: Posted Todayjob requisition id: JR12168**We are Generac, a leading energy technology company committed to powering a smarter world.**Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.The Director of Field Service Operations, is responsible for delivering exceptional and comprehensive aftersales support for various stationary power generation equipment as offered from the Industrial business unit of Generac Power Systems. This position will develop and manage parts & field support strategies, create and manage direct Field support organizations as well as coordinating dealer support strategy, own the internal and external product training strategy, and collaborate with product teams to resolve issues to enhance customer satisfaction.**Key Responsibilities*** Responsible for overseeing a 24/7 consumer support operation of 100+ agents in a high-volume B2C manufacturing environment. This role ensures a seamless, customer-centric post-sale experience by driving performance across all support channels, meeting key service metrics, and leading process improvements. Mentors team leaders and collaborates cross-functionally to resolve issues and continuously improve the end-to-end experience.* Setting performance metrics, communicating with appropriate dealer technicians, and leveraging customer feedback to optimize product reliability and service quality.* Build, lead, mentor, and manage a team of market-focused field service professionals to ensure high performance and professional development.* Oversee development of regional dealer strategy, training and deployment. Oversee regionalization of after sales and parts support strategy.* Develop and implement support strategies and processes to enhance customer satisfaction and operational efficiency. Balancing of team resources vs. customer/dealer urgencies.* Oversee the troubleshooting and resolution of technical issues related to stationary power generation equipment. Speed to resolution mindset while not sacrificing quality of workmanship.* Drive continuous improvement initiatives to enhance support services, reduce downtime, and optimize product performance. Process mindset. Drive for excellence in execution.* Work closely with product development and sales teams & technical support call center to address and resolve product issues and provide feedback for product enhancements.* Build and maintain strong relationships with clients, addressing their needs and concerns promptly and effectively. Overcommunication focus is highly valued and may include regular reporting on performances to potential contract metrics.* Set and monitor performance metrics for the support team (factory and dealer), ensuring goals are met and service quality is maintained.* Develop and support focused engine and generator training programs to ensure the internal and external support team is knowledgeable about products and best practices.* Analyze market trends and customer feedback to identify opportunities for product improvement and support innovation.* Maintain accurate documentation of support processes and issues and provide regular reports on support activities and outcomes. Support the product documentation creation and release process.**Minimum Qualifications*** Bachelor’s degree (or equivalent knowledge) in Engineering (Electrical preferred), Business Administration, or equivalent knowledge.* 7 years of experience in large diesel or natural gas generators product support, technical service management, or a related field.* 4 years of management level experience* Experience with large Data Center SLA requirements**Leadership Principles*** Project Management Professional (PMP)* Lean Six Sigma Certification* Product Support / Service certifications (CMRP, CTSP, CSM, etc)* Uptime Institute market-focused certifications (ATD, ATS, AOP)* 10+ years of experience and sound knowledge of power generation equipment (reciprocating-engine driven generators, transfer switches, etc.) Spark Ignited knowledge a plus* Master’s degree in Engineering or Business Administration a plus.* Advanced knowledge of Engine maintenance and troubleshooting of natural gas fuel systems* Experienced in Electronics, Electromechanical Technology, and/or Data Center design.* Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams* Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision* Previous experience using SAP or equivalent ERP, as well as SalesForce.**Great Reasons to Work for Generac*** Competitive Benefits: Health, Dental, Vision, 401k and many more* State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities* Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers* Enjoy summer hours (Memorial Day – Labor Day)* Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators* Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.* We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.* We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront.* We offer product loan and discount programs.**Physical Demands**: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.*“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”*#J-18808-Ljbffr

Posted 11 hours ago

Director / Chief Executive, HARRIS HILL

Guardian Jobs Sussex, WI

High salary

Technical Director

High Point Regional High School Sussex, NJ

Technical Director for the 2026/2027 School YearQualifications: Minimum of substitute certification required. Salary Range: $3,801-$4,251Application Procedure: Apply online by May 15, 2026Selection Procedure: High Point Regional High School District is an EOE/AA Employer. High Point Regional School District does not discriminate on the basis of race, creed, color, national origin, age, sex, gender identity or expression, sexual orientation, marital status, or disability in admission to its programs, services, or activities, in access to them, in treatment of individuals, or in any aspect of their operations. The lack of English language skills shall not be a barrier to admission or participation in the district's activities and programs. High Point Regional School District also does not discriminate in its hiring or employment practices.Title IX - Affirmative Action Coordinator: Mr. Seamus Campbell, Director of Curriculum and Instruction, [email protected] Coordinator: Mrs. Courtney Delaney, Director of Special Education, CST & Guidance, [email protected] Point Regional High School, 299 Pidgeon Hill Road, Sussex, NJ 07461