Customer Service Representative (Remote) Jobs in Tucumcari, New Mexico

Best Match

Home Health Care Schedule Manager - DCT

Presbyterian Healthcare Services Tucumcari, NM

Location Address: 301 E Miel de Luna , Tucumcari, New Mexico 88401-3810, United States of America Compensation Pay Range: Minimum Offer $: 16.63 Maximum Offer for this position is up to $: 24.71 Now hiring a Home Health Care Schedule Manager - DCT Summary: Assist with hiring, orienting, and functional oversight of a team of professional and paraprofessional employees accountable for triaging and prioritizing care to achieve optimal patient outcomes in conjunction with physician orders. Ensures adherence to practice standards, appropriate utilization of services, compliance with federal and state regulations and agency policies in assigning care and triaging patient s needs. Provides oversight for staff scheduling and ensures staff skills match client needs. Ensures appropriate team coordination, geographical sensibility and communication with the physician, interdisciplinary team and managers as appropriate. Utilizes business knowledge and agency objectives to proactively identify staffing requirements and initiate the hiring of proficient caregivers Type of Opportunity: Full time Job Exempt: No Job is based : Dr Dan C Trigg Memorial Hospital Work Shift: Weekday Schedule Monday-Friday (United States of America) Responsibilities: *Assists with hiring, orienting and supervision of staff to include monitoring individual performance, productivity, and quality of services provided. Assist with or performs the annual evaluation of staff performance. Identifies training and development needs. *Assures accuracy of client and staff schedules, including the amount, frequency, and duration of service that has been identified in the plan of care, physician orders, and/or payer authorization. *Assures orders and authorizations or re-authorizations for care when needed. *Assists in the monitoring of daily operations, interprets and educates staff in compliance to, internal policies, and accreditation standards. *Meets regularly with HH staff to consult regarding caseloads, use of service, and missing documentation of care. Participates in hiring of staff by identifying recruitment needs and unsatisfied customer requests. *Assures triage of incoming team phone calls and manages those issues that are related to scheduling, customer requests and complaints, caregiver needs. Identifies those calls that require clinical intervention and refers to the appropriate team member. Relays messages to caregiver staff as appropriate. *Assures that patient needs are identified and met, and that qualified caregivers are assigned consistently. *Provides counsel in the interpretation of standards and company policies and procedures to all levels of staff as needed. *Assist with the development and implementation of an outcome oriented patient care plan that conforms to the physician s plan of treatment. Ensures that community and agency resources are utilized to manage the care plan and assure that stated outcomes are achieved. Periodically assist in reassessing patient needs relative to compliance with care plan. *Supports the interdisciplinary team in all efforts to ensure that all patients receive appropriate care 24 hours a day, 7 days a week which demands close detailed interaction, reporting, and collaboration with after-hours staff. *Interacts with third party representatives, such as case managers and payers, to obtain needed re-authorizations and negotiate for additional services and supplies for the patient after admission as needed. *Responsible for maintaining a positive relationship with referral sources and community resources. Contributes to the growth and expansion of Home Health services through delivery of Customer Service, patient advocacy, education of referral sources and physicians, referrals to other products within PHH, and excellent communication with all related parties. *Provides responsive, customer focused resolution to patient care issues, concerns and conflicts. Informs the appropriate case manager or Home Health Director of significant customer service complaints and issues. *Participates in Quality Assessment and Improvement activities and assures participation of all appropriate staff. Provides information that enables the collection and root cause analysis of data to identify opportunities for improvement. *Develops departmental policies, procedures, work flows, goals and objectives; implements PHS policies, procedures and work flows; ensures departmental accountability and customer satisfaction. Communicates pertinent information with employees. *Maintains professional growth and development through seminars, workshops, current literature and professional affiliations to keep abreast of latest trends. *Performs other functions as required. Qualifications: High school (G.E.D). 3-5 years experience in home care. 1-3 years experience in supervision All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

Quick Apply

Meat Manager

Lowe's Market Tucumcari, NM

PAY-AND-SAVE, INC.JOB DESCRIPTION JOB TITLE: Meat Manager DEPARTMENT: Meat CATEGORY: All Locations II. OVERVIEW: This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Meat Manager. The incumbent may be assigned other duties and responsibilities. III. JOB SUMMARY: To comply with Lowe's company policies, standards, security measures and regulations. Proper performance of the duties and responsibilities of this position contributes to and ensures achievement of proper Market conditions. Responsible for maintaining standards according to the market standard operating procedures. Maximizes store sales and profitability by ensuring the execution of promotional and merchandising programs in accordance with Lowe's policies and procedures. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates. Creates an environment for continual learning and encourages an open dialogue among teammates. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision. IV. JOB RELATIONSHIPS:- Responsible To: Store Manager / Meat Specialist / Meat Director - Teammates Supervised: All assigned teammates in the meat dept. - Inter-Relationships: Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations. V. JOB DUTIES: - Order and maintains inventory control to ensure freshness, product quality and turnover for maximum sales. - Review financial and operating results to determine where the meat department stands relative to budgeted sales, expenses, and payroll. - Make effective and objective decisions regarding operational choices in work procedures. Over see inventory of the meat department, new product purchases, scheduling and other situations where multiple factors must be considered and weighed to maximize operating results. - Control level of damaged and spoiled/out of date products and ensures proper disposition of same according to company policy. - Ensure that all teammates are courteous to customers and that requests, and complaints are handled promptly and courteously. -Assess staffing needs; interviews and hires market teammates and ensures market teammates are able to identify and hire qualified candidates to meet the staffing needs; coordinates with the store manager/market director. -Terminates poor performing teammates when required. - Check and verify that meat received, to ensure that listed on vendor invoices items are delivered, check product for quality, count or weight and conditions and all boxes are dated. - Communicate and coordinate with Store Manager to provide feedback from the store. - Follow approved procedures for receiving product, pricing, marking and restocking cases to ensure quality protection, accuracy and product rotation. - Implement and follow department merchandising plan. - Responsible for training department teammates. - Interface with manufacturer's and sales representatives; evaluate vendor promotions in accordance with company policy to select and purchase those products that provide savings benefits with a goal of increasing sales, inventory turnover and customer traffic in the store. - Conduct department walks in accordance with Management Awareness. Ensures that all Assistant Managers are trained to conduct department walks in accordance with Management Awareness. - Responsible for efficient and effective delegation of duties to achieve maximum performance of teammates including proper follow-up to assure satisfactory performance. - Responsible for maintaining signs, pricing, refrigerated cases and display shelves, by implementing scheduled inspections of those areas. - Responsible for informing, training and motivating department teammates and to implement disciplinary actions when required to correct behavior that involves policy violations or actions that have an adverse effect on the meat department operating performance or may potentially have such effects on the store or its affiliations. - Responsible for department compliance of company policies, programs, procedures and guidelines, S.O.P. ( Standard Operating Procedures )checklist are done weekly. - Keep work area maintained appropriately to ensure a safe work environment for teammates and customers. - Must be able to perform other duties. - Must be able to unload trucks, breakdown load and stock product. - Work with department teammates to identify the root causes of issues and inefficiencies. - Constantly interacts with teammates to ensure that all teammates understands Lowe's expectations. - Constantly interacts with customers. -. Ensure that all Management Awareness policies and goals are maintained at all times in the meat department. - Adhere to all compliance of company policies, programs, procedures and guidelines. - Work with teammates to identify the root causes of issues and inefficiencies. -VI. MINIMUM REQUIREMENTS:Training and Experience: - High School Diploma or equivalent required. College background preferred. 5 years experience in the meat department operations. Completion of a management training program or equivalent combination of education and experience. Knowledge, Abilities and Skills: - Knowledge of various cuts and types of meat products and recommended uses or cooking methods. knowledge and ability to operate meat department equipment. Ability to read and write English. Good customer relations skills. Ability to calculate gross margins and retail prices. Ability to manage effectively. Must be able to follow directions from Management. Licenses, Registration and Certification: - None. VII. WORKING CONDITIONS: - Constant exposure to refrigerated cutting rooms and storage areas. Constant exposure to high humidity. Occasional exposure to frozen food storage with temperatures as low as 20 degrees below zero. Works on wet or slippery surfaces. Noise level normally moderate. Can be extreme when power tools or other equipment are in use. Subject to hazards when operating meat cutting equipment. Subject to communicable disease. VIII. PHYSICAL REQUIREMENTS: - Heavy work- exerting 50-100 pounds of force occasionally, and 25-50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Requires walking and/ or standing up to a significant degree. Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze, stoop, kneel, squat, reach, handle, finger and feel. Must be able to read small letters and dates on meat items. Subject to psychological stress.

Work Life Balance

Phone-Based Customer Service & Loans Specialist

Security Finance Tucumcari, NM

A leading financial service company in Tucumcari is seeking a customer service representative to manage interactions primarily over the phone. The ideal candidate should possess excellent communication skills and be results-driven in a fast-paced environment. Responsibilities include providing exceptional customer service, ensuring compliance with regulations, and managing office cash. Full benefits are offered including health insurance and a competitive 401(k) plan.#J-18808-Ljbffr

Administrative Assistant - Operations

Dan Trigg Memorial Hospital - 1091 Tucumcari, NM

Current job opportunities are posted here as they become available.The Administrative Assistant supports the department of rehabilitation services by answering phones, taking messages, greeting patients/clients, managing schedules, managing insurance verification/authorization, maintaining a clean and organized department/clinic for efficient operations, and other diverse duties as requested or required.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Answer phones and take accurate messages in a professional manner.Greet all patients/clients, family, caregivers and/or visitors to the department/clinic in a friendly manner.Handle and respond to all therapy referrals in a timely manner, acquiring all necessary information. Develop effective rapport with referring healthcare practitioners.Conduct initial registration of patients/clients to include interviews with the patient/client, family, and/or caregiver to obtain all required information.Assist patients/clients, family, and/or caregiver with completion of all necessary paperwork to include, but not limited to, intake forms, medical history, medications, and insurance.Prepare necessary documentation including insurance benefits, insurance verification/authorization, reports/logs, and order forms, etc. in a timely manner according to federal, state and facility-specific rules and regulations.Consult with members of the rehabilitation team to help maintain appropriate treatment schedules taking into consideration the needs of the therapist, patient/client, family and/or caregiver, as well as tracking/scheduling of supervisory visits. Demonstrate the ability to handle changing schedules of patients/clients.Assist therapists with tracking, collecting, and maintaining plan of care certifications and re-certifications according to federal, state and facility-specific rules and regulations.Assist with patient/client appointment reminders as necessary.Maintain confidentiality of all patient/client protected health information according to Health Insurance Portability and Accountability Act (HIPAA) and facility-specific rules and regulations.Collect patient/client payment(s) according to facility-specific guidelines and/or direct patients/clients to appropriate accounting staff when necessary. Assist the billing team with insurance claims/denials to secure reimbursement as needed.Present a positive service-oriented approach with patients/clients, family, caregivers, facility staff, and co-workers at all times.Assist with orientation of new staff, volunteers, and students.Assist with equipment maintenance and monitor supply inventory. Help maintain cleanliness of the rehabilitation department/clinic.Demonstrate ongoing commitment to reducing costs and improving productivity in the rehabilitation department/clinic.Maintain positive working relationships with the healthcare team, patient/client, family, and caregiver.Complete RehabVisions and facility reports as required.Attend department/clinic meetings and conferences.Understand and comply with RehabVisions’ policies and procedures, including but not limited to, universal precautions, safety, risk, and emergency.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED)One to three (1-3) years of related experience and/or trainingEquivalent combination of education and experienceOTHER SKILLS AND ABILITIESData entry experience and accurate typing abilities.Ability to relate positively, professionally, and cooperatively with others.Demonstrate flexibility and willingness to change and learn when necessary for efficient departmental/clinic operations.Ability to perform the essential work functions of this job, with or without reasonable accommodations.Our full-time therapists are also eligible for a competitive benefits offering, including:Flexible work environmentCompetitive base pay401k with company matchInternal CEU opportunitiesLife InsuranceAccidental death and dismembermentPTO and six paid holidaysCompany paid short-term disabilityFind a therapy career you’ll love at RehabVisions. Apply today!RehabVisions is an Equal Opportunity and FMLA-compliant employer.#J-18808-Ljbffr

Manager in Training

Circle K Tucumcari, NM

Overview Join to apply for the Manager in Training role at Circle K .Rocky Mountain BU - Region 07 - Market 05: 2624 S 1st St, Tucumcari, New Mexico 88401.Availability - Shift/Days: Flexible Availability.Minimum Qualifications The minimum qualifications for a Store Manager are:High School diploma or GED preferred.Experience in retail sales preferred.Experience to perform the essential duties, responsibilities and working in the conditions described below.Ability to supervise and train for the use of equipment, tools and materials listed in the CSR and ASM job descriptions.Ability to supervise and manage the functions listed in the CSR and ASM job descriptions.Ability to use a computer, or acquire those skills necessary to use a computer at the site, including analysis of reports, inventory control, cash control, counseling notices, etc.A valid driver’s license and adequate transportation to/from bank and corporate management meetings.Ability to communicate (orally and in writing) in English.Perform other duties as assigned or delegated by supervisor.Essential Duties, Responsibilities And Skills Leadership and Management Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.Develop, manage and assign tasks to ensure the site is clean, adequately stocked, organized and well kept based on Company standards.Maintain a professional and supportive image among subordinates and supervisor.Schedule employees within Company guidelines to maximize customer service and maintain site image.Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.Site Relationships Develop positive and professional relationships with all suppliers.Promote excellent service and resolve customer complaints in a timely, professional manner.Promote and ensure a safe, positive public image within the neighboring community.Training and Development Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.Train all employees to ensure that customer service, site image and marketing execution meet Company standards.Train all employees on safety procedures and promote safety awareness.Communication Develop ways and means to ensure that all employees receive proper communication in a timely manner.Establish periodic on-going communication meetings with all site employees and the Market Manager.Organizing and Planning Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.Organize and maintain all site files and manuals.Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.Financial Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.Budget and forecast P&L lines, as well as understand and manage merchandise margins.Safeguard and account for all money received and disbursed.Perform all other financial analysis necessary to maximize sales and net profits.Working Conditions Performs primarily indoor work but may be required to work outside to clean areas such as parking lots, gas pumps, and take out garbage.Be exposed to occasional cold temperature extremes when working in a walk-in cooler or freezer.Be exposed to occasional noise.Work with a minimum of direction and supervision.At all times act as an effective manager, supervisor and leader.Note: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.#J-18808-Ljbffr

Customer Service Representative (Remote) jobs in Tucumcari