Content Coordinator jobs in Tonawanda

Customs Trade Coordinator

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies) Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers. Process agency brokerage shipments. May handle remote filings Ensure all government and organizational policies are followed. KSA's HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred. Data entry/keyboard experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) Excellent communication skills, verbal and written Organizational Skills Inter-personal skills Problem solving Skills Handle high volume of work Handle time sensitive work Ability to work independently with minimum supervision Ability to use multiple systems and reference material Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments Performs other or additional duties as assigned Paid Training Provided HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred. Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows. Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments. Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current startingsalaryrange for this role across all potential locations. If this opportunity includes multiple job levels, thesalary information represents the job level minimum and the job level maximum. Actual startingpaywould be determined by experience relative to the job, market level,payat the location for this job and other job-related factors permitted by law. An employee may be eligible for additionalpay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $16.50-23.88 Additional Details: SCHEDULE: Monday-Friday 7AM-3:30PM. In office until meeting standards. Must have working cell phone. Starting 11/14 FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00) FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

Work Life Balance

Customs Trade Coordinator - S2

FedEx Logistics Tonawanda, NY

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers Provide impeccable customer service Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies) Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers. Process agency brokerage shipments. May handle remote filings Ensure all government and organizational policies are followed. Performs other duties as assigned. Paid Training Provided. HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred. Data entry/keyboard experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments Preferred Qualifications: Starting pay $18.15. Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $15.43-$24.46 Additional Details: Shift: Tuesday-Friday 4:00 p.m. -12:30 a.m. & Saturday 3:30 p.m. - 12:00 a.m. First 6 months in office, then Hybrid, must reside within a 50-mile radius of 555 Riverwalk Pkwy, Buffalo, NY. Please upload a resume. FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00) FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

Immediate Start

Logistics Coordinator

System One City of Tonawanda, NY

Job Title: Logistics Coordinator Location: Tonawanda, New York Type: Contract Compensation: $28 - $38 hourly Contractor Work Model: Onsite Growing Engineering/Gas company looking for an experienced Logistics Coordinator! About the Role As a Logistics Coordinator, you will play a key role in planning and managing logistics for our projects. Your responsibilities will include conducting onsite logistics assessments to ensure smooth equipment transport to job sites, leading national and international market research, and managing vendor relationships and contracts. What You’ll Do Develop comprehensive logistics plans for project execution Conduct onsite logistics studies to verify equipment transport feasibility Perform market analysis both nationally and internationally to stay informed about logistics trends Facilitate vendor pre-qualification processes Manage competitive bidding for freight services Negotiate contract rates and discounts with logistics providers Oversee all shipping methods and deliveries to vendors and project locations Evaluate and handle international letters of credit requirements Maintain value analysis tools to support project estimating Prepare freight cost estimates and process related invoices Issue purchase requisitions and orders for transportation services Coordinate shipments with suppliers Prepare documentation for shipping and customs clearance Assess vendor performance and work on vendor development Assist in preparing invoice schedules What You Bring Bachelor’s degree in Business, Administration, or equivalent experience At least 2 years of logistics, scheduling, or project management experience within engineering, construction, or freight forwarding Experience with ERP systems is preferred Familiarity with international shipping processes Knowledge of permit loads, heavy haul transport, and project shipping is a plus Proficient in Microsoft Office, SAP, and other relevant software Details Pay Rate: $28 - $38 per hour Duration: 6 months with potential extension Location: Tonawanda, NY (On-site, Monday - Friday) Ready to drive logistics success? Apply now and be part of a dynamic team making a global impact! System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr

Care Coordinator

Horizon City of Tonawanda, NY

Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community? Apply to be a Care Coordinator today! “The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!” –Natalie, Care Coordinator What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Care Coordinator at Horizon, you will… Conduct comprehensive member assessments and develop care plans that identify member needs and strengths. Be responsible for independently managing a caseload of approximately 40 members. Travel to meet members in their homes or in the community throughout Erie or Niagara County. Connect members to resources and services in the community. Collaborate with members care team to ensure proper care is being delivered. Creatively problem solve with members around practical obstacles, in order to meet their needs. Exemplify our values of integrity, respect, and passion – we always try to do the right thing, no matter how hard it is! Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. Paid time off and paid holidays! What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: Bachelor’s Degree in a Human Services related field; OR Credentialed Alcoholism and Substance Abuse Counselor (CASAC) required. Additionally - at least 6 months of experience providing care coordination/health home services or experience working in behavioral health in another capacity required. OR - Associates Degree in a Human Services related field required. Additionally – 4 years of experience providing care coordination/health home services required. Excellent verbal and written communication skills. Ability to work independently while also being part of a large team. Organizational, time management, and problem-solving skills. A clean, valid, NYS driver’s license, three years of driving experience, and reliable transportation to travel locally on a regular basis. Location: This position is located 1000 Young Street, Tonawanda, New York. Hours: Monday through Friday - no weekend hours in this position! This position has a schedule from 8:00 AM - 5:00 PM but we are flexible and want to work with your schedule as well! Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $21.75 - $22.95. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: Sitting for extended periods, alternating between standing and sitting Local travel between worksites Mobility required involving repetitive wrist, hand, and finger movements Handling light duties, occasionally lifting objects up to 20 pounds Exposure to various environmental conditions including low/high temperatures, outdoor elements Horizon DEIB Statement: Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Staffing Coordinator

Absolut Care LLC City of Tonawanda, NY

Staffing Coordinator - Northgate Healthcare Facility Shift: Full Time, Weekdays, Day Shift Starting Rate: $19 to $23 based on experience Northgate Healthcare Facility is seeking a detail-oriented, organized, and people-focused Staffing Coordinator to join our team! In this vital role, you will be the backbone of our scheduling operations—ensuring our residents receive the highest level of care by keeping nursing staff coverage strong and efficient. What You’ll Do Coordinate daily and weekly staff schedules to ensure adequate coverage for all nursing units. Monitor call-offs, arrange coverage, and communicate updates with supervisors and team members. Track and manage time-off requests, shift swaps, and attendance records. Collaborate closely with HR and nursing leadership to support staffing needs and retention goals. Maintain compliance with state and facility staffing requirements. Build strong relationships with staff by being approachable, fair, and solution focused. What We’re Looking For Prior scheduling, staffing, or healthcare office experience preferred. Strong organizational skills with the ability to adapt quickly in a fast-paced environment. Excellent communication skills—both written and verbal. Proficiency in Microsoft Office and scheduling software (experience with UKG/other healthcare systems a plus). A positive, team-oriented attitude and a passion for supporting frontline caregivers. Why Join Us? At Northgate Healthcare Facility, We Are More Than a Workplace—We Are a Family. Our Mission Is To Provide Compassionate, Quality Care To Our Residents While Creating a Supportive And Rewarding Environment For Our Staff. As Part Of The McGuire Group's Living Legends Health, We Offer Competitive pay & benefits Career growth and advancement opportunities A welcoming, team-driven culture The chance to make a meaningful difference every day Location: North Tonawanda, NY #J-18808-Ljbffr

Care Coordinator

Horizon Health Services City of Tonawanda, NY

Overview Join to apply for the Care Coordinator role at Horizon Health Services Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community? Apply to be a Care Coordinator today! “The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!” “The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!” What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Care Coordinator at Horizon, you will… Conduct comprehensive member assessments and develop care plans that identify member needs and strengths. Be responsible for independently managing a caseload of approximately 40 members. Travel to meet members in their homes or in the community throughout Niagara County. Connect members to resources and services in the community. Collaborate with members care team to ensure proper care is being delivered. Creatively problem solve with members around practical obstacles, in order to meet their needs. Exemplify our values of integrity, respect, and passion – we always try to do the right thing, no matter how hard it is! Why Horizon to build your career At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… Company Culture: An atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: Equity, racial justice, and equal opportunity for all, with ongoing trainings and programs. Trainings, Trainings, and More Trainings: A dedicated team for personal development and growth. Team Building, Connection, and Relationships: A community of coworkers who support and celebrate each other. Retirement: 401(k) and profit-sharing programs. Student Loan Assistance: Monthly student loan payments; potential to pay off extra $600 after one year. Employer-Paid AAA Membership: AAA single membership plan for Care Coordinators. Tuition Discount: 10% discount on Capella University tuition for Horizon employees and families. Behavioral Health AI-powered platform to assist with note documentation and reduce administrative burden. Paid time off and paid holidays. Qualifications What makes you a great candidate? Here are the job requirements: Masters degree in a Human Services related field (Psychology, Social Work, Mental Health Counseling, etc) required. OR Bachelor’s Degree in a Human Services related field (Psychology, Social Work, Mental Health Counseling, etc); OR Credentialed Alcoholism and Substance Abuse Counselor (CASAC) required. Additionally - at least 6 months of experience providing health home services, case management, care coordination or experience working in behavioral health in another capacity required OR at least 3 months of internship experience with Horizon in our Care Coordination department required. OR Associates Degree in a Human Services related field required, with at least 4 years of experience providing care coordination/health home services; a clean, valid NYS driver’s license, three years of driving experience, and reliable transportation for local travel. Excellent verbal and written communication skills. Ability to work independently while also being part of a large team. Organizational, time management, and problem-solving skills. Location This position is located at 1000 Young Street, Tonawanda, New York, serving the Niagara County community. Hours Monday through Friday - no weekend hours. Schedule from 8:00 AM - 5:00 PM, with flexibility to accommodate your schedule. Compensation The range of pay for this position is $21.75 - $22.95 per hour, with starting pay determined by experience and education. Eligible for a bonus earning opportunity with an annual max potential of $4,800, based on volume of service visits and cash-equivalent benefits. Compensation is reviewed annually. Physical demands Sitting for extended periods, alternating between standing and sitting. Local travel between worksites. Mobility involving repetitive wrist, hand, and finger movements. Handling light duties, occasionally lifting up to 20 pounds. Exposure to various environmental conditions including low/high temperatures and outdoor elements. Horizon DEIB Statement Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. We pledge to advance equity, racial justice, and equal opportunity for all. Disclaimers Horizon endorses public health measures including vaccinations. We encourage applicants to note that Horizon is a healthcare agency providing in-person services throughout the community. This information is intended to provide a general overview of the position; it is not a full job description. Employment details Seniority level: Not Applicable Employment type: Full-time Job function: Other Industries: Hospitals and Health Care #J-18808-Ljbffr

Intake Coordinator

Highmark Town of Tonawanda, NY

Job Summary This role captures all inbound inquiries for utilization management review from providers and pharmacies. The incumbent assesses requests, conducts necessary research such as verifying benefit coverage for the member, and creates the case (data entry) in Highmark's Utilization Management system for Prior Authorization clinical review. All accurate information is entered at the onset to ensure adherence to regulatory compliance requirements and service level agreements. Requests may come via fax, Predictal Availity portal, and/or service form inquiry. Follow-up communication with the requester's office (physicians or pharmacists) may be required. The role may require outbound calls and/or triage cases if inventory levels require support. Essential Responsibilities Obtain requests from provider or pharmacy via fax, provider portal, or service form inquiry. May obtain requests by phone in some areas of the organization. Use multiple software systems and resource sites to determine member plans and requirements. Gather all required documentation, including verification of benefit eligibility. Build cases in the utilization management system. Use knowledge of process and judgment to evaluate identified cases that require additional notification to member, provider, and/or pharmacist. Outreach to providers and/or pharmacists may be required to obtain additional information. Ensure accuracy of data entry to prevent compliance and/or downstream process issues. Other duties as assigned or requested. Experience 1 year of Customer Service experience 1 year of Healthcare Industry Skills Possess good written and oral telephonic communication skills Ability to navigate through multiple systems simultaneously Knowledge of administrative and clerical procedures and systems such as word processing, managing files and digital fax Ability to interact well with peers, supervisors, and customers Problem-Solving Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services. Education High School/GED Licenses or Certifications None Language (Other Than English) None Travel Requirement 0% - 25% Physical, Mental Demands and Working Conditions Position Type: Office- or Remote-based. Teaches / trains others. Occasionally. Travel from the office to various work sites or from site-to-site. Rarely. Works primarily out-of-the office selling products/services (sales employees). Never. Physical work site required. No. Lifting up to 10 pounds. Constantly. Lifting 10 to 25 pounds. Occasionally. Lifting 25 to 50 pounds. Rarely. Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum $19.27 Pay Range Maximum $26.88 EEO Statement Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at [email protected]. #J-18808-Ljbffr

Service Coordinator

Armstrong Fluid Technology City of North Tonawanda, NY

Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges. This is an entry level position based out of Buffalo, NY, USA in the After Sales Service team. The incumbent will support service coordination in the US. This person will work very closely with our Field Service Technicians, Customers, Tech Support and Sales teams to provide excellent customer service. Reports to the Service Coordinator Team Leader or Supervisor. In addition to annual initiatives, the key accountabilities of this position are: DUTIES AND RESPONSIBILITIES: Timely and professionally handle field service calls and issues arising from the field service visits Process field service orders, service purchase orders, warranty claims, warranty returns, service requests using our current, multi-business system platforms Assists customers with equipment and field service-related problems and offers economic solutions Assists with warranty returns and resolution by creating Warranty Return Authorizations Works closely with L1/L2 Technical Support, QA, Sales, Logistics in cross-functional teams Helps create and maintain role related workflows Maintains weekly, monthly, and annual habits as scheduled EDUCATION: Candidates with post-secondary college level business diploma or degree are desired EXPERIENCE AND BACKGROUND: Two to five years experience in a fast-paced service or customer service type environment is a necessity HVAC experience would be an asset Strong PC skills, especially Word, Excel are a must Strong communication skills, both verbal and written are required Maintain customer service relationship through customer phone support Initiate Service Warranty claims for processing through the Armstrong service management system Assist in the handling of the returned goods process Create and maintain service information in the company enterprise database Ability to think clearly and logically, analyze and problem solve English and French oral and written communication skills would be an asset Why Armstrong Fluid Technology? By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow’s solutions today. #J-18808-Ljbffr

Quality Assurance Coordinator

FedEx Logistics City of Tonawanda, NY

Quality Assurance Coordinator – FedEx Logistics Location: 555 Riverwalk Parkway, Buffalo, NY (Hybrid FTN) Schedule: Monday – Friday, 7:00 AM – 3:30 PM Responsibilities Review and correct entries submitted to U.S. Customs/Government Agencies to ensure compliance with customer and regulatory requirements. Provide impeccable customer service. Support other workgroups such as entry processing and CAGE functions. Obtain correct classification of goods for customs release using databases, SOPs, tariff books, internet, or customs. Solicit and maintain all customs compliance documentation with customers. Handle confidential and/or sensitive information. Collaborate with internal staff, departments, and customers to deliver a high level of service. Review customs entries for accuracy and re‑process with corrections if required, including customs, other agency, and customer requirements. Review and correct ABI errors and census warnings. Ensure all government and organizational policies are followed. Create referral documentation to record corrections and provide education to reduce future errors. Perform other duties as assigned (paid training provided). Requirements HS Diploma or GED required. 3 years of business or customer service experience preferred. Proficiency in MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner). Excellent verbal and written communication skills. Strong organizational, interpersonal, and problem‑solving skills. Ability to handle high volume, time‑sensitive work independently with minimal supervision. Detail oriented and capable of working in a team environment. Preferred Qualifications None specified beyond the above requirements. Compensation & Benefits Pay: $15.34 – $24.29 per hour. Health, vision, and dental insurance. Retirement plan. Tuition reimbursement. Paid training provided. FedEx Logistics is an Equal Opportunity Employer. We consider qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance for the City of Los Angeles. FedEx Logistics will not rely on the wage history of a prospective employee at any stage in the employment process in accordance with Philadelphia Ordinance No. 160840. #J-18808-Ljbffr

Immediate Start

Managed Account Coordinator

FedEx Group City of Tonawanda, NY

Overview To engage and collaborate with FedEx Trade Networks internal and external customers in facilitating fast, accurate, and compliant transactions with Customs and Border Protection (CBP) and Partner Government Agencies (PGAs). Facilitate entry processing, as well as pre arrival and post arrival exception resolution. Prepare, analyze, and/or submit documentation to CBP and PGAs Develop and maintain a strong relationship with customer\'s front-line personnel Support Account Administrators with account management activities (exception logs, special spreadsheets). Perform route cause analysis as directed by the Account Administrator. Research and resolve customer billing issues Coordinate post-entry activities on the customer\'s behalf Manage the entry verification process. Sort and assign department workload Access clients systems (external systems) as necessary. Correspond with business partners in various mediums to include written, phone or e-mail. Produce operational trend reports Keep business partners apprised of the exception process. Pre alerts - receive and respond as needed per customer SOP. Maintain general knowledge of FedEx products and services Performs other duties as assigned. Paid Training Provided. Responsibilities Engage and collaborate with internal and external customers to facilitate fast, accurate, and compliant transactions with CBP and PGAs. Facilitate entry processing, pre-arrival and post-arrival exception resolution. Prepare, analyze, and/or submit documentation to CBP and PGAs. Develop and maintain relationships with customer front-line personnel. Support Account Administrators with account management activities (exception logs, special spreadsheets). Perform root cause analysis as directed by the Account Administrator. Research and resolve customer billing issues. Coordinate post-entry activities on the customer\'s behalf. Manage the entry verification process. Sort and assign department workload. Access client systems (external systems) as necessary. Correspond with business partners in written, phone, or e-mail communication. Produce operational trend reports. Keep business partners apprised of the exception process. Pre-alerts: receive and respond as needed per customer SOP. Maintain general knowledge of FedEx products and services. Performs other duties as assigned. Qualifications HS Diploma or GED required. 12 months of brokerage or transportation experience and/or customer service experience required. Required: MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner). Interact with customers, internal staff/departments and management at all levels. Excellent communication skills, verbal and written. Preferred Qualifications Must reside within a 50-mile radius of Tonawanda, New York. Pay and Benefits Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job, and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision, and dental insurance, retirement, and tuition reimbursement. Pay: $15.80-$25.25. $18.00 to start Additional Details: Monday through Friday 8:00AM-4:30PM. Onsite training three months. Hybrid upon meeting company standards. Note: FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We look forward to hearing from you. FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840. #J-18808-Ljbffr

Immediate Start

Senior Care Coordinator

Horizon Health Services City of Tonawanda, NY

Overview Join to apply for the Senior Care Coordinator role at Horizon Health Services Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community? Apply to be a Senior Care Coordinator today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Senior Care Coordinator at Horizon, you will… Conduct comprehensive member assessments and develop care plans that identify member needs and strengths. Manage a caseload of approximately 40 members. Travel to meet high-risk members in their homes or in the community. Connect members to resources and services in the community. Collaborate with members' care team to ensure proper care is being delivered. Creatively problem solve with members around practical obstacles, to meet their needs. Gain supervisory experience by supervising interns. Exemplify our values of integrity, respect, and passion – we always try to do the right thing, no matter how hard it is. Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! Benefits Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Employer-Paid AAA Membership: Care Coordinators receive a AAA single membership plan, fully covered by Horizon. Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assists with reducing administrative burden and enhancing quality documentation/clinical outcomes. Paid time off and paid holidays! What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: Bachelor’s Degree in a Human Services related field OR Credentialed Alcoholism and Substance Abuse Counselor (CASAC) required. Two or more years of experience providing health home care coordination services required. A clean, valid, NYS driver’s license, three years of driving experience, and reliable transportation to travel locally on a regular basis required. Excellent verbal and written communication skills. Ability to work independently while also being part of a large team. Organizational, time management, and problem-solving skills. Location 1000 Young St. Suite 500 Tonawanda, NY 14150 Hours Monday through Friday - no weekend hours in this position! This position has a schedule from 8:00 AM - 5:00 PM on Monday – Thursday, and on Friday’s 8:00am-2:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $22.95 - $24.00. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands Sitting for extended periods, alternating between standing and sitting Local travel between worksites Mobility required involving repetitive wrist, hand, and finger movements Handling light duties, occasionally lifting objects up to 20 pounds Exposure to various environmental conditions including low/high temperatures, outdoor elements Horizon DEIB Statement Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all. Disclaimers Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description. Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Hospitals and Health Care #J-18808-Ljbffr

IT Security Coordinator

SmarterCMS602DV City of Tonawanda, NY

Overview Linde Gas & Equipment Inc. is seeking an IT Security Coordinator to join our team. We are seeking an Information Security Coordinator to join our Information Technology (IT) team in Americas and bolster LG&E’s IT organization’s information security governance. This position involves overseeing key processes and projects related to cybersecurity, managing performance indicators, ensuring compliance, and providing support to teams within the company. In this role, you will collaborate with LG&E IT Governance leader as well as LG&E business leaders in assisting in the management and enhancement of key security metrics, vulnerability management processes, and IT resilience initiatives. This position offers hands-on experience in cybersecurity while working on high-impact projects that help strengthen the organization’s security posture, improve the maturity of end users and IT infrastructure resilience. Location: Tonawanda, NY The ideal candidate will have 2 to 5 years of experience in supervising processes, projects and audits in the information security field. What we offer you! Competitive compensation Comprehensive benefits plan (medical, dental, vision and more) 401(k) retirement savings plan Paid time off (vacation, holidays, PTO) Employee discount programs Career growth opportunities Salary Range- $69,750 to $102,300 (commensurate with industry experience) What you will be doing: Governance : Develop, implement, and maintain information security policies, procedures, and frameworks aligned with Linde standards, IT best practices and regulatory requirements. Performance Management : Monitor and analyze key performance indicators (KPIs) for information security, providing reports on progress and identifying areas for improvement. Project Management : Lead and coordinate priority projects related to information security and compliance, ensuring timely and effective delivery. Vulnerability Management : Support the ongoing vulnerability management lifecycle by working with IT teams to identify, prioritize, and remediate security vulnerabilities. Help improve vulnerability scanning and reporting processes. Disaster Recovery & Resilience : Assist in planning, coordinating, and executing disaster recovery (DR) tests across business units in the Americas. Contribute to enhancing the resilience of the LG&E IT infrastructure by supporting regular reviews of DR procedures and business continuity plans. Compliance : Ensure the organization complies with relevant security standards, regulations, and frameworks (e.g., NIST, PCI Compliance, and/or SOC2, or similar). Risk Management : Assist in identifying and mitigating potential risks to information security, supporting risk management initiatives. Internal Audits & Compliance : Support internal audit processes by helping business maintain compliance with Linde policy and relevant security standards & frameworks. Help manage the resolution of audit findings. Communication : Act as a point of contact for security-related matters of LG&E including acquisitions, effectively communicating risks, strategies, and solutions to stakeholders at all levels. Security Awareness & Training : Contribute to initiatives aimed at enhancing the security maturity of end-users across all levels. Assist with user training, awareness programs, and educating staff on safe security practices and policies. Incident Response & Monitoring : Assist in the monitoring of security events and incidents. Work with senior analysts to respond to and help resolve IT security incidents across the LG&E organization. MAIN OBJECTIVES: Assist in the managing of IT governance and IT Infrastructure Resilience for LG&E including acquisitions : Collaborate with LG&E IT leader to enhance governance and IT infrastructure resilience. Assist non-integrated entities of LG&E to maintain comprehensive IT security practices and controls as defined by Linde’s Global IT Security team. Improve IT KPI Scores : Focus on implementing and driving the performance of security-related metrics across the organization (including acquisitions), ensuring better visibility into security posture and helping teams take actionable steps to meet targets. Enhance End-User Maturity : Work to improve the security awareness and maturity of end-users through targeted education, training, and the implementation of user-friendly security tools. What makes you great: Basic 2 to 5 years of experience in information security management, governance, auditing, or related functions. Strong knowledge of security frameworks and standards such as NIST CSF, PCI Compliance, and/or SOC2 Proven experience in project execution, including task prioritization and resource coordination. Proficiency in analyzing and managing security key performance indicators and metrics. Familiarity with risk management processes and methodologies. Excellent organizational, problem-solving, and communication skills Strong, proven IT documentation skills Ability to collaborate effectively across teams and work independently when required. Commitment to staying updated with the latest trends and developments in cybersecurity Ability to travel up to 5 - 10% (domestic) Ability to work independently and set aggressive personal goals Preferred Qualifications (Optional): Masters Degree in IT Security, Governance and/or related IT Security Certifications such as CMMC, CISSP, CISM, CRISC, or ISO 27001 preferred Familiarity with incident response and vulnerability management processes Experience working in fast-paced environments or with cross-functional teams Experience with tools associated with security governance, risk, and compliance Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. Don’t wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-IS1 #J-18808-Ljbffr

Account Transition Coordinator

Willson International Limited City of Tonawanda, NY

Overview This range is provided by Willson International Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range : $54,000.00/yr - $60,000.00/yr Looking for a career, at a company where you love to work, all while working from the comfort of home? Do Regulatory changes intrigue you, and the “fine details” excite you? Want a role that keeps you on your toes? If you answer “yes” to any of these questions, then join our team! At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you. Location: Remote from New York, Michigan, or Texas Hours: Mon - Fri 9am-5pm Description of Role The U.S Account Transition Coordinator is a detail-oriented and client-focused individual who will complete account setups for new accounts transitioning into our customs brokerage operations. This role is critical in ensuring a seamless onboarding experience for new clients, aligning compliance requirements, and establishing efficient customs clearance processes. The ideal candidate will combine functional knowledge of customs regulations, knowledge of project management, and strong communication skills. This role reports to the Supervisor, U.S. Account Transition and works in a predominately remote environment. Occasional office hours may be required. Responsibilities New Account Onboarding: Serve as a supporting point of contact for new clients during the transition phase, ensuring all documentation, compliance, and commodity specific requirements are met. Customs Compliance: Review and validate import/export documentation to ensure compliance with U.S. Customs and Border Protection (CBP) and other government agency regulations. Process Setup: Collaborate with internal departments (sales, operations, IT) to configure account-specific workflows, integration setups, and reporting tools. Client Training & Support: Support business analysts and the Supervisor, U.S. Account Transition with any necessary details and/or specialized SOPs defined at setup to allow for a successful customer training and support at go live. Occasionally assist with client education on customs procedures, documentation requirements, and system usage to ensure a smooth start to their operations. Identify and resolve or, when necessary, escalate any issues that arise during the transition period. Documentation & Recordkeeping: Maintain accurate records of all onboarding activities, including client communications, compliance checks, and system configurations. Provide feedback to improve onboarding processes and enhance client experience. Integration Setup: Develop detailed customer profiles to support the implementation of proprietary integrated solutions, ensuring a seamless transition through comprehensive training and support for integration staff Qualifications High School Diploma (required) College or University Degree in Business Administration or Project Management (asset) Licensed U.S. Customs Broker (asset) Certified Customs Specialist (asset) 3+ years of experience in customs brokerage, with a focus on client onboarding or account management Strong knowledge of U.S. import/export regulations and HTS classification Excellent communication and interpersonal skills Proficiency in customs brokerage software and Microsoft Office Suite Strong organizational and project management abilities Ability to work independently and manage multiple priorities Benefits Remote environment, with a home internet reimbursement 3 weeks paid vacation for all new hires Company-matching 401K program Paid maternity/paternity leave top-ups, family medical benefit coverage, and Compassionate Care top-ups Training opportunities and cost coverage for certifications to help you adapt to change #Oneteam is essential to our corporate identity — we celebrate staff milestones and value collaboration This position is to fill an existing vacancy. Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Quality Assurance, Supply Chain, and Research Industries: Truck Transportation and Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr

Customs Trade Coordinator

FedEx Logistics City of Tonawanda, NY

Trade Coordinator Location: Tonawanda, NY Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Responsibilities Provide impeccable customer service Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs Data entry and processing of various import‑related documentation for submission to US Customs and may handle all PGA’s (participating Government Agencies) Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements Adhere to all international importing and exporting regulations Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers Process agency brokerage shipments May handle remote filings Ensure all government and organizational policies are followed Qualifications HS Diploma or GED required No industry experience required Minimum of 6 months work experience preferred Data entry/keyboard experience required Required – MS Office, Outlook, office equipment (phone, fax, photocopier, printer, scanner) Excellent communication skills, verbal and written Organizational skills Inter‑personal skills Problem‑solving skills Handle high volume of work Handle time-sensitive work Ability to work independently with minimum supervision Ability to use multiple systems and reference material Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments Performs other or additional duties as assigned Paid training provided Pay & Benefits Pay: $16.50‑23.88 Schedule: Monday‑Friday 7 AM‑3:30 PM. Must have working cell phone. Starting 11/14. Paid training provided. The Company offers eligible employees health, vision, and dental insurance, retirement, and tuition reimbursement. Equal Opportunity & Compliance Statements FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, in accordance with Philadelphia Ordinance No. 160840. We look forward to hearing from you! #J-18808-Ljbffr

Senior Care Coordinator

Horizon City of Tonawanda, NY

Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community? Apply to be a Senior Care Coordinator today! “The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!” –Natalie, Advanced Practice Care Coordinator What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Senior Care Coordinator at Horizon, you will… Conduct comprehensive member assessments and develop care plans that identify member needs and strengths. Be responsible for independently managing a caseload of approximately 40 members. Travel to meet high risk members in their homes or in the community. Connect members to resources and services in the community. Collaborate with members care team to ensure proper care is being delivered. Creatively problem solve with members around practical obstacles, to meet their needs. Gain supervisory experience by supervising interns. Exemplify our values of integrity, respect, and passion – we always try to do the right thing, no matter how hard it is! Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Employer-Paid AAA Membership: Care Coordinators receive a AAA single membership plan, fully covered by Horizon. Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. Paid time off and paid holidays! What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: Bachelor’s Degree in a Human Services related field OR Credentialed Alcoholism and Substance Abuse Counselor (CASAC) required. Two or more years of experience providing health home care coordinationservices required. A clean, valid, NYS driver’s license, three years of driving experience, and reliable transportation to travel locally on a regular basis required. Excellent verbal and written communication skills. Ability to work independently while also being part of a large team. Organizational, time management, and problem-solving skills. Location : 1000 Young St. Suite 500 Tonawanda, NY 14150 Hours : Monday through Friday - no weekend hours in this position! This position has a schedule from 8:00 AM - 5:00 PM on Monday – Thursday, and on Friday’s 8:00am-2:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $22.95 - $24.00. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: Sitting for extended periods, alternating between standing and sitting Local travel between worksites Mobility required involving repetitive wrist, hand, and finger movements. Handling light duties, occasionally lifting objects up to 20 pounds Exposure to various environmental conditions including low/high temperatures, outdoor elements. Horizon DEIB Statement: Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Managed Account Coordinator

FedEx Logistics Town of Tonawanda, NY

To engage and collaborate with FedEx Trade Networks internal and external customers in facilitating fast, accurate, and compliant transactions with Customs and Border Protection (CBP) and Partner Government Agencies (PGAs). Facilitate entry processing, as well as pre arrival and post arrival exception resolution. Prepare, analyze, and/or submit documentation to CBP and PGAs Develop and maintain a strong relationship with customer's front-line personnel Support Account Administrators with account management activities (exception logs, special spreadsheets). Perform route cause analysis as directed by the Account Administrator. Research and resolve customer billing issues Coordinate post-entry activities on the customer's behalf Manage the entry verification process. Sort and assign department workload Access clients systems (external systems) as necessary. Correspond with business partners in various mediums to include written, phone or e-mail. Produce operational trend reports Keep business partners apprised of the exception process. Pre alerts - receive and respond as needed per customer SOP. Maintain general knowledge of FedEx products and services Performs other duties as assigned. Paid Training Provided. HS Diploma or GED required. 12 months of brokerage or transportation experience and/or customer service experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Interact with customers, internal staff/departments and management of all levels. Excellent communication skills, verbal and written. Preferred Qualifications: Hybrid - Remote role with work-from-home and in-office options (per company policy) Applicants must live within 50 miles of Tonawanda, New York. Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $15.34-$24.29 Additional Details: Monday-Friday 8:00 AM-4:30 PM FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00) FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840. #J-18808-Ljbffr

Customs Brokerage Coordinator

FedEx Group City of Tonawanda, NY

Overview To collect and enter into the import system all data required to produce customs' entry, entry summary and single-entry bonds; carrier delivery orders; FTN t&b invoices and other governmental agency documents. Determine accurate tariff classification and value for customs entry and entry summary. Determine the applicability of other government agencies' requirements to import shipments and collect the necessary information to make proper declarations. When applicable, input required data into the system for transmission to other federal agencies (FDA, EPA, FCC). Coordinate additional billings and corrections to data, to correct customs rejects, census warnings, etc. Operate data entry equipment, keying data, and other information in a prescribed format. Determine documents for presentation to customs, retention in our file, and for distribution to our client or others. Use data dictionary, when available, to classify goods. Transmit all data required for U.S. Customs and other government agency release and delivery. Monitor abis transmissions from automated broker interface and correct errors, when required. Under the guidance of customer service coordinator, maintain master files and data dictionary by updating customer records with proper classification for products imported by customer. Work closely with other team members to provide high quality service. Qualifications High school diploma or GED required. 6 months of brokerage or transportation experience and/or customer service experience preferred. Strong working knowledge of product classification using the Harmonized Tariff Schedule and other federal agency regulations and requirements for imports. Excellent data entry and organizational skills. MS Office, Outlook, office equipment (phone, fax, photocopier, printer, scanner) required. Excellent communication skills, verbal and written. Organizational skills. Interpersonal skills. Problem solving skills. Handle high volume of work. Handle time-sensitive work. Ability to work independently with minimum supervision. Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system. Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise. Paid training provided. Preferred: Hybrid, Mon‑Fri 8am‑4:30pm with some work from home opportunity and requirement to report to either our Tonawanda, NY office or our Elk Grove Village, IL office. Pay Transparency This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. Pay: $15.52 – $24.60 USD hourly. The typical starting pay for Illinois applicants is $19/hr Additional Details FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics is an Equal Opportunity Employer including Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840. #J-18808-Ljbffr

Recruiting Coordinator (Contract)

Vercel Town of Tonawanda, NY

Join to apply for the Recruiting Coordinator (Contract) role at Vercel About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story, you can just ship things. About the Role As a Recruiting Coordinator (contract with potential to hire at Vercel), you will play a pivotal role in our talent acquisition process. You will work closely with hiring managers and the Recruiting team to ensure a seamless and efficient recruitment experience. Your responsibilities include coordinating interviews, maintaining communication with candidates, and utilizing recruiting software like Gem and Greenhouse to provide exceptional support to candidates and our team. What You Will Do Collaborate with hiring teams to understand their recruiting needs and priorities. Schedule and coordinate interviews with candidates, hiring managers, and interviewers, ensuring a smooth and efficient process. Manage candidate communication and provide a positive candidate experience throughout the recruitment process. Utilize recruiting software such as Gem Scheduling and Greenhouse to track candidate progress and maintain accurate records. Assist in the preparation of job descriptions and job postings, ensuring they are clear and attractive to potential candidates. Assist in screening and reviewing candidate resumes and applications when needed. Help with sourcing candidates through various channels, including job boards, social media, and referrals. Learn and adapt to our company's recruitment processes quickly. Provide general administrative support to the Recruiting team and participate in Recruiting initiatives as needed. About You Based in the SF or NYC area and can go into our office 2-3 times a week. Minimum of 2 years of experience as a Recruiting Coordinator or in a similar role. Previous experience in a SaaS or tech startup environment is highly preferred. Familiarity with the dynamics and pace of high-growth tech companies. Proficient in using recruiting software such as Greenhouse. Comfortable with applicant tracking systems (ATS) and candidate management tools. Basic understanding of HR databases and recruitment marketing tools. Strong interpersonal skills, with the ability to build relationships and trust with key stakeholders. Exceptional organizational skills, with a keen eye for detail. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Proven track record of managing and scheduling interviews seamlessly. Benefits Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The estimated annual cash salary for this role is $96,000.00 - $125,000.00. This salary range is an estimate, and actual salary may vary based on the company's compensation practices, location, and candidate experience. The total compensation package may also include benefits and equity-based compensation. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #J-18808-Ljbffr

Associate Intake Coordinator

Highmark Town of Tonawanda, NY

Job Summary This job is responsible for completing all Prior Authorization outbound call tasks and/or inbound triage case creations. In compliance with regulatory guidelines (e.g., NCQA, CMS), the incumbent informs the member and/or provider of the approval and/or denial of the requested authorization. Company Highmark Inc. Essential Responsibilities Obtain call task from Utilization Management platform, perform verbal outbound call task following a detailed script and desk level procedure, and appropriately log result within the platform. Obtain triage task from Utilization Management platform and follow a detailed desk level procedure to enter the required fields to set up the case build (data entry) and set the urgency of the case creation for the Intake Coordinator. Other duties as assigned or requested. Experience Required None 1 year of Customer Service experience 1 year of Call Center experience 1 year of Healthcare experience Skills Possess good written and oral telephonic communication skills Ability to navigate through multiple systems simultaneously Knowledge of administrative and clerical procedures and systems such as word processing, managing files and digital fax Ability to interact well with peers, supervisors, and customers Education Required High School Diploma Language (Other Than English) None Travel Requirement 0% - 25% Physical, Mental Demands and Working Conditions Office- or Remote-based workplace. Requires frequent travel 0% - 25%. Includes repetitive motion, use of hands/fingers, occasional lifting up to 20 pounds. Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. EEO Statement Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. Contact For accommodation requests, please contact HR Services Online at [email protected] #J-18808-Ljbffr

Quality Assurance Coordinator

FedEx Group Town of Tonawanda, NY

Responsible for timely review and corrections (if needed) are made to entries that are submitted to US Customs/Government Agencies for entry of goods; to ensure that all customer and regulatory requirements are met. Provide impeccable customer service Support other workgroups such as but not limited to entry processing and cage functions. Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs. Solicit and maintain all customs compliance documentation with customers. Must be able to handle confidential and/or sensitive information. Work closely with other internal staff, departments and customers to deliver high level of service to customers. Review customs entries for accuracy and re-process with corrections if required. This includes customs requirements, other agencies requirements and customer requirements. Review and corrects ABI errors and census warnings. Ensure all government and organizational policies are followed. Create a referral to document the corrections to ensure education and compliance to reduce future errors. Performs other or additional duties as assigned. Paid Training Provided. HS Diploma or GED required. 3 years of business or customer service experience preferred. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Detail oriented. Able to work on a team Preferred Qualifications: Shift: M-F, 7am-3pm (Variable Remote) Location: 555 Riverwalk Pkwy. Tonawanda, NY 14150 Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $15.34-$24.29 Additional Details: FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00) FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840. #J-18808-Ljbffr