Customer Service Representative (Remote) Jobs in Bedford Heights, Ohio

High salary

Representative, Wholesale Customer Service

Giant Eagle, Inc. Bedford Heights, OH

Representative, Wholesale Customer ServicePlay an auxiliary role within the department, responsible for managing data or providing customer assistance, depending on departmental needs. Typical tasks include data filing and input, assisting wholesale customers in placing orders and correcting billing errors.QualificationsExperience Required: 1 to 3 yearsExperience Desired: 1–2 years of clerical experience, general office work experienceEducation Desired: High school diploma or equivalentEducation Desired: Bachelor’s DegreeResponsibilitiesAssist wholesale customers in placing orders, correcting billing errors, and problem solving.Assist other clerks in the wholesale sales department as needed.Issue customer credits accurately and on a timely basis.Input retail prices for wholesale accounts.Input, print, and distribute ad plans for assigned stores and/or groups.Review all customer pricing, credits, and commitments for accuracy.Assist in inputting ad pricing for wholesale customers.Place commitments to buyers as requested by the wholesale customers.Control mail and general information distribution to customers.About UsAt Giant Eagle Inc., we’re more than just food. We’re one giant family of diverse and talented Team Members. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Join us to start a lasting career with us.#J-18808-Ljbffr

High salary

Call Center Representative

Great Day Improvements Bedford Heights, OH

Overview Great Day Improvements – Call Center Agent / Inside Sales (Full-Time Call Center)Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands. We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.What We Offer Competitive base pay + performance-based incentives.Comprehensive paid training to build product and sales expertise.Opportunities for career growth within the Great Day Improvements family of brands.A supportive, collaborative work culture that values customer experience and performance.Schedule / Shifts Available Monday — Friday:8:00 AM — 4:30 PM10:00 AM — 6:30 PM11:00 AM — 8:00 PM2:30 PM — 11:00 PMRotating Saturday Schedule:8:00 AM — 4:30 PM10:00 AM — 6:30 PM12:30 PM — 9:00 PMPay Rate – $17.00 per hourLocation: Bedford Heights, OH (On-site)Responsibilities Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate.Achieve individual sales and customer experience performance targets, contributing to overall team success.Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation.Assist with customer concerns, using effective problem‑solving techniques and escalating when necessary.Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations.Work flexible shifts, including evenings and weekends, based on business needs.Qualifications 1–2 years of call center or customer service experience, preferably in the home improvement or related industry.Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus).Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions.Comfortable working toward sales goals in a performance‑driven environment.Good organizational skills, with the ability to multi‑task and manage time effectively.Dependable and punctual, with a strong commitment to delivering an excellent customer experience.Seeking people with in Home Improvement Call Center – Inside Sales — Home Services -Rehash / Confirmation Specialist – Telemarketing Home Improvement – Customer Care — Dispatch / Scheduling – Outbound Sales Remodeling – Appointment Setter Home Services -Call Center Agent – Customer Service Representative – Customer Care Specialist – Customer Experience Agent – Inside Sales Representative – Inside Sales Agent – Telemarketer / Telemarketing – Phone Sales Representative – Outbound Sales Agent – Inbound Sales Agent – Appointment Setter – Lead Qualifier – Sales Support Specialist – Dispatcher – Confirmer – Rehash SpecialistGDI is an Equal Employment Opportunity Employer#INDGDICCAGreat Day Improvements#J-18808-Ljbffr

Dynamic Environment

Call Center Representative

SMYLIE ONE HEATING & COOLING I Bedford Heights, OH

Call Center Customer Service Representative (Cleveland, OH)Smylie One is growing and looking to add to our Customer Service Team.Do you take pride in providing a Top-Notch Customer Experience? We would love to talk!As a CSR at Smylie One, you will provide exceptional service to our customers via phone and email. The ideal candidate must be a self‑motivated professional with excellent communication skills, both oral and written.ResponsibilitiesAnswering incoming phone callsScheduling appointmentsOutbound calling to existing customers (No Cold Calling!)Assisting field technicians with items like part orders, scheduling projects, or paymentsAppointment confirmationsLight administrative work during down timeBenefitsCompetitive pay commensurate with experienceMedical, dental, and vision401kCompany paid short- and long‑term disabilityPaid time offPaid holidaysLife insuranceStarting Range $15.00 - $17.00 with some overtimeFull Time position Monday‑Friday 7:30am-5:00pmThe position requires a well‑organized individual with the ability to adapt to a fast paced, changing environment. Applicant must be reliable, flexible and maintain a positive attitude under pressure.The Smylie Family has been servicing the Cuyahoga, Geauga, and Lake County markets since 1955. Come join the legacy we have created. Enjoy being in a relaxed environment where we firmly believe having fun at work translates into productivity and a better customer experience.Seniority levelEntry levelEmployment typeFull‑timeJob functionOtherIndustriesIndividual and Family Services#J-18808-Ljbffr

Entry-Level Sales & Marketing Representative

LMC Cleveland Bedford Heights, OH

Job DescriptionJob DescriptionEntry-Level Sales & Marketing Representative | Immediate OpeningsAre you ambitious, outgoing, and ready to launch your career in sales and marketing? We’re hiring multiple Entry-Level Sales & Marketing Representatives to join our growing team! This is your chance to start a career with a company that promotes from within and rewards hard work.About Us:We are a fast-growing sales and marketing firm that partners with Fortune 500 companies and top brands to drive customer engagement and increase sales. We’re expanding quickly and looking for motivated individuals who want to learn, grow, and earn.What You’ll Do:Represent top brands at major retailers and eventsConnect with customers to build relationships and drive salesLearn marketing strategies and sales techniques through paid trainingWork in a fun, fast-paced environment with a supportive teamWhat We Offer:Paid training – no prior experience requiredUncapped commissions – your earnings reflect your effortOpportunities for career growth and promotionsFlexible schedules and team-based incentivesA fun and supportive work environmentQualifications:Outgoing and self-motivatedExcellent communication skillsPositive attitude and willingness to learnReliable and able to commit to scheduled shiftsPay:Competitive base pay and uncapped commission (typical ranges $35k–$55k+ first year depending on performance)Location:Cleveland area – Multiple openings in the areaHow to Apply:If you’re ready to start a rewarding career in sales and marketing, apply today! We’re hiring immediately and looking to fill multiple positions.Company DescriptionAt LMC Cleveland, we’re a dynamic and growing firm that values ambition, hard work, and a passion for customer service. As an authorized partner of AT&T, we pride ourselves on delivering top-notch service and representing one of the most recognized brands in telecommunications. We believe in growing our team from within and offering strong opportunities for career advancement.Company DescriptionAt LMC Cleveland, we’re a dynamic and growing firm that values ambition, hard work, and a passion for customer service. As an authorized partner of AT&T, we pride ourselves on delivering top-notch service and representing one of the most recognized brands in telecommunications. We believe in growing our team from within and offering strong opportunities for career advancement.

Project Coordinator

The Cook & Boardman Recruiting Team Bedford Heights, OH

Build Your Career Where You MatterJoin The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here.Why Work With Us?We’re committed to your success, personally and professionally. You’ll have access to:Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.Work-Life Balance: Generous paid time off for rest, family, and self-care.Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.Be part of a team that invests in your future, celebrates your success, and values your contribution.The Project Coordinator works closely with the Project Management team, and provides basic customer service, organization, inside support, preparation of standard reporting, tracking all orders to ensure they are current and in good standing.Essential FunctionsAssist project management team in coordination and communication in a timely manner in order to meet the construction schedulePrepare and submit quotes and work orders to customers and technicians within the agreed upon timeframe. Including, the ability to perform a construction take off from blue prints, and process Architectural revisions and bulletins (As Required By Account)Communicate effectively through verbal and written communication to General Contractors, Customers, and Field Technicians and to Internal Departments regarding the status of orders. Prepares timely update reports for management, customers as needed.Follow-up correspondence in writing (email primarily)Responsive to returning phone calls in a timely mannerCommunicate with factories and suppliersMonitor orders, and provide tracking for shipments.Prepare direct entry sales ordersProvide close-out documents as requiredAbility to resolve project issues quickly and efficiently and communicates not only the problem but also a resolution to all required parties. If unable to find an acceptable solution will escalate to the Project Manager / Team Lead.Coordinate orders across the US, Canada and Puerto Rico.Displays working product knowledge of materials: Doors, Frames, Door Hardware.Minimum QualificationsProficient in Microsoft Products, including but not limited to Excel, Word, and OutlookFunctional and working knowledge of computersMust pass pre-employment background check and drug screenKnowledge, Skills and AbilitiesEffective time management and organizational skillsDetail orientedGood mathematical skillsEffective communication skills both verbal and in writingSelf-motivated and proactive with ability to multi-taskBlue print reading and specification interpretation preferred Construction Engineering, Construction Management, Construction Technology, or equivalent experience a plusPhysical DemandsThe physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this role, the employee will regularly communicate verbally and in writing, and must be able to see and hear in a typical office setting. The role frequently involves sitting, walking, standing, using hands to handle or feel, and reaching with arms and hands.Work EnvironmentThis position operates primarily in a professional office environment. It routinely involves the use of standard office equipment such as computers, phones, printers, copiers, and filing systems. Occasional business travel may be required.Qualification RequirementsTo perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed represent the knowledge, skills, and abilities necessary for success in the role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Equal Opportunity EmployerThe Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.#J-18808-Ljbffr

Product Manager

The Cook & Boardman Recruiting Team Bedford Heights, OH

Build Your Career Where You MatterJoin The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here.Why Work With Us?We’re committed to your success, personally and professionally. You’ll have access to:Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.Work-Life Balance: Generous paid time off for rest, family, and self-care.Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.Be part of a team that invests in your future, celebrates your success, and values your contribution.Plans, organizes, and controls product lines from conceptual stages through product life cycles to optimize profit and meet marketing, financial, and corporate growth objectives by performing the following duties.Essential FunctionsParticipates in overall product strategy for new and emerging products. Manages day to day progress of product. Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities. Meets or exceeds minimum required KPI standards for the job. KPI are the Product Manager Sourcing & Quote Policy.Coordinates technical product development and works with the Sales Department to set margin goals. Coordinates and develops marketing, sales, engineering, and financial plans for product line. Maintains communications and points of contact with manufacturers and vendors to collect and analyze technical, financial, schedule, and sales information for lines.Provides technical expertise and training to other departments in support of product development. Develops or sources sales collateral materials such as ‘one-pagers’ and cut sheets. May establish dealer networks and creates and manages alliances with manufacturers. Participates in key sales situations for the product.Obtain and maintain manufacturer training certifications as required/neededOccasionally source labor for bidding single and national projectsParticipate in client/end-user calls to understand needs and provide technical information and scope of installationOther duties as assigned by management.Minimum QualificationsBachelor’s Degree, or an equivalent combination of education/experienceCurrent and valid US driver’s licenseAt least 5 years of experience with hardware and security related productsMust pass pre-employment background check and drug screensKnowledge, Skills and AbilitiesExcellent computer skills especially Microsoft Office products to include Excel, Outlook, and WordAbility to read and understand blueprints and/or construction drawings and floor plansExperienced in training and developing entry level employeesEffective time management and organizational skillsEffective communication skills both verbal and writtenExcellent mathematical skillsExcellent analysis, critical thinking, and problem-solving skillsPhysical DemandsThe physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this role, the employee will regularly communicate verbally and in writing, and must be able to see and hear in a typical office setting. The role frequently involves sitting, walking, standing, using hands to handle or feel, and reaching with arms and hands.Work EnvironmentThis position operates primarily in a professional office environment. It routinely involves the use of standard office equipment such as computers, phones, printers, copiers, and filing systems. Occasional business travel may be required.Qualification RequirementsTo perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed represent the knowledge, skills, and abilities necessary for success in the role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Equal Opportunity EmployerThe Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.#J-18808-Ljbffr

Posted 21 hours ago

Patient Care Technician - PCT

Fresenius Medical Care Bedford Heights, GA

PURPOSE AND SCOPE:Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).PRINCIPAL DUTIES AND RESPONSIBILITIES:Patient RelatedEducation:* Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.Treatment:Welcome assigned patients and inquire as to their wellbeing since their last treatment.Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatmentInitiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.Monitor patients' response to dialysis therapy.Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressureObtain Hemostasis and apply appropriate dressings.Evaluate the patient prior to discharge.Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identificationResponsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identificationResponsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.Perform and document any intervention for unusual patient status and document patients' response to intervention.Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.Obtain all prescribed laboratory testing and prepare specimens for collection.Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.Monitors patients performing self-care under the supervision of RN.Staff Related* Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.Education/Communication:Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practicesMaintain environmental integrity and aesthetics - ensure all areas are safe and clean.Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).Initiate Solution Delivery System (SDS) system.RECORD KEEPING:Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.Enters all treatment data into the designated clinical application in an accurate and timely manner.Review treatment sheets for completeness, ensure nursing signatures are documented, and ensureomitted entries are completed or corrected by appropriate staff.Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.Collect, label, appropriately prepare and store lab samples according required laboratory specifications.Ensure collection of lab specimens by appropriate lab courier.INFECTION CONTROL:Assists in collecting information for infection control audits.Supports staff and patient Adherence to infection control practices.Follows infection control Policies and ProceduresParticipates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.TRANSITIONAL CARE UNIT:Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis careReinforces all education and care related matters as it relates to the new patient as allowed by state lawLiaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.Sets and preforms a treatment on all machines used in the transitional care unit.Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.Assists with coordination of transition to patient's modality choice.Assists with supply ordering and inventory for TCUPHYSICAL DEMANDS AND WORKING CONDITIONS:* The physical demands and work environment characteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions.* Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing theIshihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonableaccommodations can be made.Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materialsThe position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.EDUCATION AND LICENSES:High School diploma or G.E.D. required.Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.All appropriate state licensure, education, and training (if any) required.Demonstrated commitment to organization culture, values, and customer service standardsEXPERIENCE AND REQUIRED SKILLS:Previous patient care experience in a hospital setting or a related facility preferred.Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Customer Service Associate I

Family Dollar Bedford Heights, OH

Join to apply for the Customer Service Associate I role at Family Dollar4 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Associate I role at Family DollarDutiesWe’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:Assist customers with questions and recommendationsManage sales transactions while working assigned cash registerMaintain security of cash and protect company assetsKeep the store well-stocked, and recover merchandiseReceive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standardsEnsure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leadersResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentableOther duties as assigned*DutiesWe’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:Assist customers with questions and recommendationsManage sales transactions while working assigned cash registerMaintain security of cash and protect company assetsKeep the store well-stocked, and recover merchandiseReceive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standardsEnsure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leadersResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentableOther duties as assigned*Skills And ExperienceHigh school diploma or equivalent is preferredPrevious customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferredAbility to follow instructions and interpret operational documents is requiredMust be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive liftingExcellent customer service and relationship management skills are requiredStrong organizational and communication skills are requiredStrong problem-solving and decision-making skills are requiredPerks And BenefitsWe offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:Employee Assistance ProgramRetirement plansEducational AssistanceAnd much more!We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.Part time20581 Rockside Rd,Bedford Heights,Ohio 4414631111Family DollarMin11Max11.5 Seniority level Seniority level Entry levelEmployment type Employment type Part-timeJob function Job function OtherIndustries RetailReferrals increase your chances of interviewing at Family Dollar by 2xSign in to set job alerts for “Customer Service Specialist” roles. 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Wholesale Customer Service & Billing Specialist

Giant Eagle, Inc. Bedford Heights, OH

A leading grocery retailer in the United States is seeking a Representative for Wholesale Customer Service. The role involves assisting wholesale customers with order placements, billing corrections, and data management. Candidates should have a high school diploma and some experience in a clerical or customer service role. This position offers opportunities for growth within a nurturing team environment.#J-18808-Ljbffr

Customer Service Specialist — Inbound Calls & Scheduling

SMYLIE ONE HEATING & COOLING I Bedford Heights, OH

A local HVAC company in Bedford Heights is seeking a Call Center Customer Service Representative to join their team. This full-time role involves providing exceptional service to customers via phone and email, answering calls, scheduling appointments, and more. Ideal candidates will have strong communication skills and a positive attitude. The position offers competitive pay, medical benefits, and a supportive work environment. Join a legacy of service excellence in a fun, relaxed atmosphere.#J-18808-Ljbffr

Design Consultant

Pella Windows and Doors | Gunton Corporation Bedford Heights, OH

Join to apply for the Design Consultant role at Pella Windows and Doors | Gunton CorporationJob SummaryGunton Corporation, the largest independent distributor of Pella Windows & Doors in the country, is an innovative leader in our industry. Our Sales Representatives provide solutions for our customers’ window and door needs and are key to our success since 1932.Job Type: Full-timeTerritory: Northeast Ohio including Greater Cleveland, Akron/Canton, and Youngstown.ResponsibilitiesThe position will promote the specification of Pella products with architects and design firms.Generate business by leveraging/creating business development opportunities with architectural firms, and potential other avenues.Open avenues through various activities that will provide opportunities to increase our commercial and trade fenestration products market share.Promote yourself and Gunton Corporation through membership, networking, and participation in relative and industry organizations.Initiate and market Gunton events within the design community to promote relationships with current Pella users and introduce us to new prospective business partners.Promote, schedule, prepare, and conduct box lunch programs in conjunction with Outside Sales Representatives as appropriate.Reporting Relationship: Reports to Sales ManagerMinimum QualificationsStrong presentation skills and customer-first mentality.A valid driver’s license and acceptable driving record.Ability to lift and carry sales tools that could weigh up to 50 pounds.Preferred QualificationsCollege degree.Experience working with Architects & Design Firms.Experience in Construction.BenefitsNo Overnight Travel.Small Geographical Territories.Paid Training.Vehicle Allowance.Phone and Laptop.Paid Vacation.Insurance (Health, Vision, Dental, Life).Flexible Spending Account.401(k).Profit Sharing.Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.Seniority LevelEntry levelEmployment TypeFull-timeJob FunctionDesign, Art/Creative, and Information TechnologyIndustriesWholesale Building Materials#J-18808-Ljbffr

High salary

Dispatcher/CSR

SMYLIE ONE HEATING & COOLING I Bedford Heights, OH

Overview Smylie One is seeking candidates for a full time Customer Service Representative/Dispatcher for our HVAC/Plumbing Company. Applicant must be a self-motivated professional with excellent communication skills. The position requires a well-organized individual with the ability to adapt to a fast paced, changing environment. Applicant must be punctual, flexible and maintain a positive attitude under pressure. Computer skills, including, but not limited to email, Microsoft Word and Excel are a must. Dispatch experience is a plus, however not mandatory. Full benefit package, 401K.Qualifications Self-motivated professional with excellent communication skillsWell-organized with the ability to adapt to a fast-paced, changing environmentPunctual, flexible and able to maintain a positive attitude under pressureComputer skills including email, Microsoft Word and ExcelDispatch experience is a plus, but not mandatoryJob details Seniority level : Entry levelEmployment type : Full-time#J-18808-Ljbffr

Distribution Supervisor

Giant Eagle, Inc. Bedford Heights, OH

Join to apply for the Distribution Supervisor role at Giant Eagle, Inc.Job SummaryDistribution Supervisors plan and coordinate the activities of Distribution Center Team Members to achieve departmental and organizational objectives in a unionized environment. They also coordinate the activities of Distribution Center Team Members to achieve departmental and organizational objectives.QualificationsExperience Required: 3 to 5 yearsExperience Desired: 3 – 5 years of supervisory experienceEducation Desired: Bachelor’s DegreeJob ResponsibilitiesPlan and coordinate the work activities of Distribution Center Team Members by integrating the use of labor management and inventory systems.Schedule Distribution Team Members and allocate job assignments to ensure production demands are accomplished efficiently.Provide clear direction to Team Members to meet customer requirements, production demands and Company goals.Maintain a consistent presence on the warehouse floor to observe, monitor and coach the job performance of Distribution Center Team Members.Utilize reporting systems to provide the Shift Manager and other Department Managers with accurate accounts of production activities.Communicate with stores, external vendors and other Distribution Center Departments to ensure that production and internal and external customer requirements are met. Encourage open lines of communication with other Shift Managers, Supervisors and subordinates to ensure cohesiveness and the safe and efficient operation of the Distribution Center.Pursue and foster positive working relationships with new and existing Team Members and Union representatives to promote Team Member satisfaction and increase retention.Utilize problem solving and conflict resolution skills and escalates situations to Shift Manager, Operations Manager and/or Human Resources when appropriate.Demonstrate and promote ethical, professional behavior.Have flexibility in scheduling with the availability to work all shifts, weekends, holidays and overtime when necessary.Consistently administer and maintain compliance within the Labor Agreement.Communicate and enforce federal, Corporate and Company policies and procedures.Promote safety and productivity guidelines to reinforce and recognize good work habits, identify training needs or initiate corrective action for Team Members.Encourage open lines of communication with other Departments, Shift Manager, and co‑workers to ensure cohesiveness and the safe and efficient operation of the facility.Perform special projects as needed and assigned.About UsAt Giant Eagle Inc., we’re more than just food. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what make us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionManagement and ManufacturingIndustriesRetail Groceries#J-18808-Ljbffr

Project Coordinator

The Cook & Boardman Group, LLC Bedford Heights, OH

Build Your Career Where You MatterJoin The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here.Why Work With Us?Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.Work-Life Balance: Generous paid time off for rest, family, and self-care.Career Growth: Continuous learning, mentorship, and leadership training, including access to C&B University, our in‑house development program.Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.The Project Coordinator works closely with the Project Management team, providing basic customer service, organization, inside support, preparation of standard reporting, and tracking all orders to ensure they are current and in good standing.Essential FunctionsAssist project management team in coordination and communication in a timely manner to meet the construction schedule.Prepare and submit quotes and work orders to customers and technicians within the agreed‑upon timeframe, including the ability to perform a construction take‑off from blueprints and process architectural revisions and bulletins (as required by account).Communicate effectively through verbal and written communication with general contractors, customers, and field technicians, and to internal departments regarding the status of orders. Prepare timely update reports for management and customers as needed.Follow‑up correspondence in writing (primarily email).Respond to phone calls in a timely manner.Communicate with factories and suppliers.Monitor orders and provide tracking for shipments.Prepare direct‑entry sales orders.Coordinate project submittal process: product data sheets, samples, schedules, etc.Provide close‑out documents as required.Resolve project issues quickly and efficiently, communicating the problem and solution to all required parties; if unable to find an acceptable solution, elevate to the project manager or team lead.Coordinate orders across the United States, Canada, and Puerto Rico.Display working product knowledge of materials: doors, frames, door hardware.Minimum QualificationsProficient in Microsoft products, including Excel, Word, and Outlook.Functional and working knowledge of computers.Must pass pre‑employment background check and drug screen.Knowledge, Skills, and AbilitiesEffective time management and organizational skills.Detail oriented.Good mathematical skills.Effective communication skills both verbal and in writing.Self‑motivated and proactive with the ability to multitask.Blueprint reading and specification interpretation preferred. Construction engineering, construction management, construction technology, or equivalent experience a plus.Physical DemandsThe physical demands described here are representative of those required to successfully perform the essential functions of this position. The employee will regularly communicate verbally and in writing, must be able to see and hear in a typical office setting, and frequently sit, walk, stand, use hands to handle or feel, and reach with arms and hands.Work EnvironmentThis position operates primarily in a professional office environment and routinely involves the use of standard office equipment such as computers, phones, printers, copiers, and filing systems. Occasional business travel may be required.Qualification RequirementsTo perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed represent the knowledge, skills, and abilities necessary for success in the role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Equal Opportunity EmployerThe Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustries: Construction#J-18808-Ljbffr

Customer Service Representative (Remote) jobs in Bedford Heights