Jobs in Oakridge, Oregon

Work Life Balance

Relationship Banker

First Technology Federal Credit Union Oakridge, OR

The Relationship Banker is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member-focused sales team. As a Relationship Banker, you’ll work in a fast-paced environment processing routine financial transactions for members in-person, over the phone, and by e-mail. You’ll engage in consultative conversations with members to establish a strong rapport and understanding of their financial needs and offer tailored products and services to help them reach their financial dreams. Primary Responsibilities: Quickly process routine financial transactions for members including deposits and withdrawals, loan payments, and cashier’s checks, while ensuring regulatory compliance and adherence to internal procedures. Establish and maintain member deposit and loan accounts. Provide the highest quality of member service by promptly addressing member concerns and escalate to leadership when appropriate. Proactively identify and recommend the best products and services to meet the members’ financial needs and partner with service teams including insurance, investments, Premier, and mortgage. Meet quarterly metrics and service objectives (i.e. campaigns, cross-selling, and referrals), alongside sales targets, and incentives to help drive and execute on key business goals and initiatives. Complete required compliance training within well-defined timelines and utilize available resources to maintain in-depth current knowledge of all current credit union products and services. Perform account maintenance activities including updating member contact and personal information. Perform follow-up activities and outbound calls for new and existing members. Experience and Education Requirement: Minimum Education: High School Diploma or equivalent. Minimum six (6) months in a fast-paced sales or customer service role required; financial services experience preferred. Ability to listen to members’ needs and provide tailored product recommendations. Excellent listening skills with the ability to ask probing questions, understand concerns, and overcome objections. Excellent verbal and written communication skills; able to express ideas concisely and logically. Demonstrated effective time management skills and the ability to work independently or in a collaborative team environment. Ability to work in a fast-paced customer service and sales environment without sacrificing accuracy and service. Aptitude for learning a variety of computer systems using technology to solve member issues. Possesses critical thinking and decision-making skills with attention to detail. Working knowledge of Microsoft Office Suite. Certification/License: Notary preferred. Location: Oakridge Community Experience Center - Oakridge, OR 97463 Target Compensation in Portland, OR: $19.71 to $24.52 per hour + monthly incentive Benefits options include: Traditional medical, dental, and vision coverage. 401K matching up to 5% per pay period. Accrue up to 17 days of Paid Time Off your first year of employment. 11 paid federal holidays. Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria). What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship for this position. #J-18808-Ljbffr

Immediate Start

Community Health Worker / Patient Support Specialist

Orchid Health Oakridge, OR

Join an Organization that Puts its People First! Interested in helping grow a healthcare model based on trusting relationships, joy in work, and health equity? Orchid Health might be just the place for you! Orchid Health was founded 10 years ago with the belief that the most effective way to improve the health of our communities is through integrated patient-centered care that takes the time to listen to and build trusting relationships with each patient. We are committed to our communities and each other and are proud of the positive feedback and reputation that we have built. We currently see thousands of patients at our Oregon clinic locations, all supported by a talented, passionate, and dedicated staff. Our mission is to advance a new model for community health to thrive based on relationships, joy in work, and health equity. We achieve this by leaning into our four pillars and core values: Core Values: Challenge the Status Quo Cultivate Respect Courageously Vulnerable and Accountable Four Pillars (in order of priority): Employee Well-Being Trusting Patient Relationships Community Health Financial Sustainability Why work for Orchid Health? Orchid Health’s culture revolves around a healthy work-life balance, asking open-ended questions and providing transparent feedback, and learning from our mistakes. Orchid’s team members have abundant opportunities to expand their professional skills in a supportive environment, participate in community outreach efforts and partnerships, and enjoy a robust benefits package. Compensation: $20.50 – $23.25/hour depending on experience and skills Benefits: Medical, Dental, & Vision – Orchid pays monthly premiums at 100% for team members and at least 50%+ for their dependents for base medical and dental plans $1000/year Wellness Benefit - for things that make you happy! 401(k) with a company match and financial planning and wellness resources available at no cost. A Continuing Education / Continuing Medical Education budget for all team members An Employee Assistance Program (EAP) that provides mental health support, financial planning, and lifestyle training opportunities, at no cost to employees 128 hours of PTO per year, annually front-loaded with tenure-based increases 40 hours of paid inclement weather and emergency closure leave, annually front-loaded 8 paid holidays, plus your birthday off! Free care at our clinics for team members and their families And more! *Team members are eligible for benefits on the first of the month following 30 days of employment. Located at the foot of the Cascade Mountains, Orchid Health’s Oakridge Clinic is in the center of one of the best recreational areas in the state and is just 45 minutes east of Eugene. The area is known for year-round sunny weather, having over 500 miles of hiking and biking trails, and being surrounded by waterfalls, hot springs, and numerous other outdoor adventure opportunities. The schedule for this position is Monday – Friday / 8:00am - 5:00pm Responsibilities: Prepare for the day’s patients by verifying insurance, scrubbing for missing information, and preparing documents before we open so that the check in process is streamlined Warmly and professionally greet patients as they check into the clinic for their appointments Collect and record necessary patient intake paperwork and any patient copays Answer phone calls, schedule patient appointments, answer patient questions, and be able to identify when patients need to discuss questions with a medical professional Handle incoming faxes by passing them off to the appropriate staff member and/or uploading documents to patients’ electronic health records system Calmly and professionally respond to healthcare crises as the first line of interaction. Appropriately involve supervisor(s) and healthcare staff as needed Participate in community events, promotional efforts, and healthcare activities Present the clinic in a positive light at all times to members of the community Maintain professional boundaries in the community at all times especially regarding PHI, HIPAA, and other sensitive information Nightly cleaning of the waiting room to ensure it is clean and presentable with fresh coffee, water, cups, tissue, business cards, stickers, magnets, etc. Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement and creating a welcoming and safe environment. Providing initial outreach and engaging patients in their care plan goals specific to Social Determinants of Health (SDOH) via ongoing follow-up and support. Providing ongoing follow-up, basic motivational interviewing and goal setting around identified SDOH needs with patients and their families. Participate in an integrated team to support chronic care management and behavioral health needs. Participate as an active member in the patient's care team in coordinating services and developing care plans. Conduct outreach efforts for newly assigned patients and patients losing insurance coverage to help patients stay covered on OHP and establish care at Orchid. Be knowledgeable about community resources appropriate to the needs of patients/families. Provide resources and referrals to community agencies and follow-up to support successful connections are established. Build and maintain relationships with community organizations and partners. Community engagement and community organizer. Follow-up on all CHW referrals and document all patient contact in the EHR. Record work performed in the EHR via cases and encounter notes no later than 24 hours after patient contact. Exhibit excellent working relations with patients, visitors, staff and community partners, effectively carrying out Orchid’s mission. Attend regular staff meetings, training(s) and other meetings as requested. Other duties as assigned. Required Qualifications: Minimum of high school diploma or GED One (1) year relevant experience working with underserved populations with medical and social needs in a social service and/or community-based setting Understand rural communities served, preference via lived experience. Experience working in medical settings and interacting collaboratively with healthcare teams preferred Basic computer skills Ability to initiate and maintain positive working relationships with patients, staff and other organizations. Good communication skills, such as listening well, and using language appropriately. Ability and willingness to provide emotional support, encouragement and motivation to patients. Valid Driver’s License Preferred Qualifications: Certification as Traditional Healthcare Worker (THW) or Community Health Worker (CHW); however, Orchid will compensate for necessary job related training upon employment. EHR Experience Work Environment: While in the clinic, team members may be exposed to viruses, disease, and infection from patients and specimens in the working environment. Team members may be required to work for extended periods of time at a computer. Team members use standard office equipment, such as computers, phones, and e-fax. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be regularly required to use hands and fingers to operate a computer, telephone, and keyboard. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping, reaching, and crouching, as well as lifting and supporting patients. Computer work is required for in-clinic positions. Light to moderate lifting may be required. Travel: Travel is primarily local during the business day, although some out-of-the-area may be expected on occasion (CME events, or activities involving other Orchid Health Clinics). Employment Offer Contingencies: Job offers are contingent upon the successful completion of a background check and drug screening. AAP/EEO Statement: It is the policy of Orchid Health to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Orchid Health will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr

High salary

Speech Language Pathologist /SLP Assistant - Grades K-12

Oakridge School District 76 Oakridge, OR

Oakridge School District No. 76 76499 Rose Street Oakridge , OR 97463 Licensed Vacancy Posting 25-01 Position: Speech Language Pathologist with a TSPC Communications Disorder endorsement or Oregon Board of Examiners Speech Language Pathologist Licensure (1.0 FTE) Will also consider a Speech Language Pathologist Assistant (SLPA) applicant (1.0 FTE)* Position Description and Requirements: The teacher is responsible for speech therapy to students in grades K-12 with IEPs. The individual must have the knowledge and ability to comply with IDEA requirements for IEPs and procedural safeguards. Qualifications Required: Valid Oregon Teaching License with proper endorsements(s) or Oregon Board of Examiners SLP Licensure Knowledge and skills in instruction/learning methods Ability to demonstrate positive classroom management skills Compensation: Salary will be paid according to degree and years of experience for 174 contract days. The District allows up to ten years of experience in the field of public education. The 2024-25 salary schedule range is: Minimum: Bachelor's degree with no experience - $45,871 (Step 3) Maximum: Master's degree plus 45 hours with 15 years experience - $69,419 (Step 10) *Dependent upon experience Starting Date: Immediately Procedure: For in-district applicants, please forward a letter of interest to the District Office. For out-of-district applicants, please send the following items to the address above: Completed Oregon Statewide Teacher Application Form or online application at Oakridge.k12.or.us, under Job Opportunities Placement File or Three Letters of Recommendation Transcripts Copy of Your Oregon Teaching License or Oregon State Licensure Resume Letter of Interest If you have questions, please call the District Office at 541-782-2813. Closing date: In-District, Open until filled Out-of-District, Open until filled Oakridge School District will provide reasonable accommodations to qualified individuals with disabilities who can perform the essential functions of the position held or desired. Oakridge School District does not discriminate on the basis of gender in admission to or employment in its educational programs or activities. Inquiries concerning the application of Title IX and its implementing regulations may be referred to the Title IX coordinator or to the Office of Civil Rights. Designated Title IV Coordinator: Angelica Mountainspring-Wood, Oakridge School District, 47997 E. 1st Street, Oakridge, OR 97463 or call at (541)782-2813. Title IX, Education Amendments of 1972 (Title 20 U.S.C. Sections 1681-1688). Equal Opportunity Employer Post: 7/2/2024

Community Health Worker / Patient Support Specialist

Orchid Health Oakridge, OR

Job Description Job Description Join an Organization that Puts its People First! Interested in helping grow a healthcare model based on trusting relationships, joy in work, and health equity? Orchid Health might be just the place for you! Orchid Health was founded 10 years ago with the belief that the most effective way to improve the health of our communities is through integrated patient-centered care that takes the time to listen to and build trusting relationships with each patient. We are committed to our communities and each other and are proud of the positive feedback and reputation that we have built. We currently see thousands of patients at our Oregon clinic locations, all supported by a talented, passionate, and dedicated staff. Our mission is to advance a new model for community health to thrive based on relationships, joy in work, and health equity. We achieve this by leaning into our four pillars and core values: Core Values: Challenge the Status Quo Cultivate Respect Courageously Vulnerable and Accountable Four Pillars (in order of priority): Pillar 1: Employee Well-Being Pillar 2: Trusting Patient Relationships Pillar 3: Community Health Pillar 4: Financial Sustainability Why work for Orchid Health? Orchid Health’s culture revolves around a healthy work-life balance, asking open-ended questions and providing transparent feedback, and learning from our mistakes. Orchid’s team members have abundant opportunities to expand their professional skills in a supportive environment, participate in community outreach efforts and partnerships, and enjoy a robust benefits package. Compensation: $20.50 – $23.25/hour depending on experience and skills Benefits: Medical, Dental, & Vision – Orchid pays monthly premiums at 100% for team members and at least 50%+ for their dependents for base medical and dental plans $1000/year Wellness Benefit - for things that make you happy! 401(k) with a company match and financial planning and wellness resources available at no cost. A Continuing Education / Continuing Medical Education budget for all team members An Employee Assistance Program (EAP) that provides mental health support, financial planning, and lifestyle training opportunities, at no cost to employees 128 hours of PTO per year, annually front-loaded with tenure-based increases 40 hours of paid inclement weather and emergency closure leave, annually front-loaded 8 paid holidays, plus your birthday off! Free care at our clinics for team members and their families And more! *Team members are eligible for benefits on the first of the month following 30 days of employment. Located at the foot of the Cascade Mountains, Orchid Health’s Oakridge Clinic is in the center of one of the best recreational areas in the state and is just 45 minutes east of Eugene. The area is known for year-round sunny weather, having over 500 miles of hiking and biking trails, and being surrounded by waterfalls, hot springs, and numerous other outdoor adventure opportunities. The schedule for this position is Monday – Friday / 8:00am - 5:00pm Responsibilities: Prepare for the day’s patients by verifying insurance, scrubbing for missing information, and preparing documents before we open so that the check in process is streamlined Warmly and professionally greet patients as they check into the clinic for their appointments Collect and record necessary patient intake paperwork and any patient copays Answer phone calls, schedule patient appointments, answer patient questions, and be able to identify when patients need to discuss questions with a medical professional Handle incoming faxes by passing them off to the appropriate staff member and/or uploading documents to patients’ electronic health records system Calmly and professionally respond to healthcare crises as the first line of interaction. Appropriately involve supervisor(s) and healthcare staff as needed Participate in community events, promotional efforts, and healthcare activities Present the clinic in a positive light at all times to members of the community Maintain professional boundaries in the community at all times especially regarding PHI, HIPAA, and other sensitive information Nightly cleaning of the waiting room to ensure it is clean and presentable with fresh coffee, water, cups, tissue, business cards, stickers, magnets, etc. Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement and creating a welcoming and safe environment. Providing initial outreach and engaging patients in their care plan goals specific to Social Determinants of Health (SDOH) via ongoing follow-up and support. Providing ongoing follow-up, basic motivational interviewing and goal setting around identified SDOH needs with patients and their families. Participate in an integrated team to support chronic care management and behavioral health needs. Participate as an active member in the patient's care team in coordinating services and developing care plans. Conduct outreach efforts for newly assigned patients and patients losing insurance coverage to help patients stay covered on OHP and establish care at Orchid. Be knowledgeable about community resources appropriate to the needs of patients/families. Provide resources and referrals to community agencies and follow-up to support successful connections are established. Build and maintain relationships with community organizations and partners. Community engagement and community organizer. Follow-up on all CHW referrals and document all patient contact in the EHR. Record work performed in the EHR via cases and encounter notes no later than 24 hours after patient contact. Exhibit excellent working relations with patients, visitors, staff and community partners, effectively carrying out Orchid’s mission. Attend regular staff meetings, training(s) and other meetings as requested. Other duties as assigned. Required Qualifications: Minimum of high school diploma or GED One (1) year relevant experience working with underserved populations with medical and social needs in a social service and/or community-based setting Understand rural communities served, preference via lived experience. Experience working in medical settings and interacting collaboratively with healthcare teams preferred Basic computer skills Ability to initiate and maintain positive working relationships with patients, staff and other organizations. Good communication skills, such as listening well, and using language appropriately. Ability and willingness to provide emotional support, encouragement and motivation to patients. Valid Driver’s License Preferred Qualifications: Certification as Traditional Healthcare Worker (THW) or Community Health Worker (CHW); however, Orchid will compensate for necessary job related training upon employment. EHR Experience Work Environment: While in the clinic, team members may be exposed to viruses, disease, and infection from patients and specimens in the working environment. Team members may be required to work for extended periods of time at a computer. Team members use standard office equipment, such as computers, phones, and e-fax. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be regularly required to use hands and fingers to operate a computer, telephone, and keyboard. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping, reaching, and crouching, as well as lifting and supporting patients. Computer work is required for in-clinic positions. Light to moderate lifting may be required. Travel: Travel is primarily local during the business day, although some out-of-the-area may be expected on occasion (CME events, or activities involving other Orchid Health Clinics). Employment Offer Contingencies: Job offers are contingent upon the successful completion of a background check and drug screening. AAP/EEO Statement: It is the policy of Orchid Health to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Orchid Health will provide reasonable accommodations for qualified individuals with disabilities. Powered by JazzHR fMts9nbNpm

Relationship Banker

First Tech Federal Credit Union Oakridge, OR

Description The Relationship Banker is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As a Relationship Banker, you'll work in a fast-paced environment processing routine financial transactions for members in-person, over the phone, and by e-mail. You'll engage in consultative conversations with members to establish a strong rapport and understanding of their financial needs and offer tailored products and services to help them reach their financial dreams. Primary Responsibilities: Quickly process routine financial transactions for members including deposits and withdrawals, loan payments, and cashier's checks, while ensuring regulatory compliance and adherence to internal procedures Establish and maintain member deposit and loan accounts Provide the highest quality of member service by promptly addressing member concerns and escalate to leadership when appropriate Proactively identify and recommend the best products and services to meet the members' financial needs and partner with service teams including insurance, investments, Premier, and mortgage Meet quarterly metrics and service objectives (i.e. campaigns, cross-selling, and referrals), alongside sales targets, and incentives to help drive and execute on key business goals and initiatives Complete required compliance training within well-defined timelines and utilize available resources to maintain in depth current knowledge of all current credit union products and services Perform account maintenance activities including updating member contact and personal information Perform follow-up activities and outbound calls for new and existing members Experience and Education Requirement: Minimum Education: High School Diploma or equivalent Minimum six (6) months in a fast-paced sales or customer service role required; financial services experience preferred Ability to listen to members' needs and provide tailored product recommendations Excellent listening skills with the ability to ask probing questions, understand concerns, and overcome objections Excellent verbal and written communication skills; able to express ideas concisely and logically Demonstrated effective time management skills and the ability to work independently or in a collaborative team environment Ability to work in fast-paced customer service and sales environment without sacrificing accuracy and service Aptitude for learning a variety of computer systems using technology to solve member issues Possesses critical thinking and decision-making skills with attention to detail Working knowledge of Microsoft Office Suite Certification/License: Notary preferred Location: Oakridge Community Experience Center - Oakridge, OR 97463 Target Compensation in Portland, OR: $19.71 to $24.52 per hour + monthly incentive Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Accrue up to 17 days of Paid Time Off your first year of employment 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Clickhereto learn more! First Tech is not currently offering Visa sponsorship for this position

Posted 11 hours ago

Community Health Worker / Patient Support Specialist

Orchid Health Oakridge, OR

Join an Organization that Puts its People First! Interested in helping grow a healthcare model based on trusting relationships, joy in work, and health equity? Orchid Health might be just the place for you! Orchid Health was founded 10 years ago with the belief that the most effective way to improve the health of our communities is through integrated patient-centered care that takes the time to listen to and build trusting relationships with each patient. We are committed to our communities and each other and are proud of the positive feedback and reputation that we have built. We currently see thousands of patients at our Oregon clinic locations, all supported by a talented, passionate, and dedicated staff. Our mission is to advance a new model for community health to thrive based on relationships, joy in work, and health equity. We achieve this by leaning into our four pillars and core values: Core Values: Challenge the Status Quo Cultivate Respect Courageously Vulnerable and Accountable Four Pillars (in order of priority): Pillar 1: Employee Well-Being Pillar 2: Trusting Patient Relationships Pillar 3: Community Health Pillar 4: Financial Sustainability Why work for Orchid Health? Orchid Health’s culture revolves around a healthy work-life balance, asking open-ended questions and providing transparent feedback, and learning from our mistakes. Orchid’s team members have abundant opportunities to expand their professional skills in a supportive environment, participate in community outreach efforts and partnerships, and enjoy a robust benefits package. Compensation: $20.50 – $23.25/hour depending on experience and skills Benefits: Medical, Dental, & Vision – Orchid pays monthly premiums at 100% for team members and at least 50%+ for their dependents for base medical and dental plans $1000/year Wellness Benefit - for things that make you happy! 401(k) with a company match and financial planning and wellness resources available at no cost. A Continuing Education / Continuing Medical Education budget for all team members An Employee Assistance Program (EAP) that provides mental health support, financial planning, and lifestyle training opportunities, at no cost to employees 128 hours of PTO per year, annually front-loaded with tenure-based increases 40 hours of paid inclement weather and emergency closure leave, annually front-loaded 8 paid holidays, plus your birthday off! Free care at our clinics for team members and their families And more! *Team members are eligible for benefits on the first of the month following 30 days of employment. Located at the foot of the Cascade Mountains, Orchid Health’s Oakridge Clinic is in the center of one of the best recreational areas in the state and is just 45 minutes east of Eugene. The area is known for year-round sunny weather, having over 500 miles of hiking and biking trails, and being surrounded by waterfalls, hot springs, and numerous other outdoor adventure opportunities. The schedule for this position is Monday – Friday / 8:00am - 5:00pm Responsibilities: Prepare for the day’s patients by verifying insurance, scrubbing for missing information, and preparing documents before we open so that the check in process is streamlined Warmly and professionally greet patients as they check into the clinic for their appointments Collect and record necessary patient intake paperwork and any patient copays Answer phone calls, schedule patient appointments, answer patient questions, and be able to identify when patients need to discuss questions with a medical professional Handle incoming faxes by passing them off to the appropriate staff member and/or uploading documents to patients’ electronic health records system Calmly and professionally respond to healthcare crises as the first line of interaction. Appropriately involve supervisor(s) and healthcare staff as needed Participate in community events, promotional efforts, and healthcare activities Present the clinic in a positive light at all times to members of the community Maintain professional boundaries in the community at all times especially regarding PHI, HIPAA, and other sensitive information Nightly cleaning of the waiting room to ensure it is clean and presentable with fresh coffee, water, cups, tissue, business cards, stickers, magnets, etc. Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement and creating a welcoming and safe environment. Providing initial outreach and engaging patients in their care plan goals specific to Social Determinants of Health (SDOH) via ongoing follow-up and support. Providing ongoing follow-up, basic motivational interviewing and goal setting around identified SDOH needs with patients and their families. Participate in an integrated team to support chronic care management and behavioral health needs. Participate as an active member in the patient's care team in coordinating services and developing care plans. Conduct outreach efforts for newly assigned patients and patients losing insurance coverage to help patients stay covered on OHP and establish care at Orchid. Be knowledgeable about community resources appropriate to the needs of patients/families. Provide resources and referrals to community agencies and follow-up to support successful connections are established. Build and maintain relationships with community organizations and partners. Community engagement and community organizer. Follow-up on all CHW referrals and document all patient contact in the EHR. Record work performed in the EHR via cases and encounter notes no later than 24 hours after patient contact. Exhibit excellent working relations with patients, visitors, staff and community partners, effectively carrying out Orchid’s mission. Attend regular staff meetings, training(s) and other meetings as requested. Other duties as assigned. Required Qualifications: Minimum of high school diploma or GED One (1) year relevant experience working with underserved populations with medical and social needs in a social service and/or community-based setting Understand rural communities served, preference via lived experience. Experience working in medical settings and interacting collaboratively with healthcare teams preferred Basic computer skills Ability to initiate and maintain positive working relationships with patients, staff and other organizations. Good communication skills, such as listening well, and using language appropriately. Ability and willingness to provide emotional support, encouragement and motivation to patients. Valid Driver’s License Preferred Qualifications: Certification as Traditional Healthcare Worker (THW) or Community Health Worker (CHW); however, Orchid will compensate for necessary job related training upon employment. EHR Experience Work Environment: While in the clinic, team members may be exposed to viruses, disease, and infection from patients and specimens in the working environment. Team members may be required to work for extended periods of time at a computer. Team members use standard office equipment, such as computers, phones, and e-fax. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be regularly required to use hands and fingers to operate a computer, telephone, and keyboard. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping, reaching, and crouching, as well as lifting and supporting patients. Computer work is required for in-clinic positions. Light to moderate lifting may be required. Travel: Travel is primarily local during the business day, although some out-of-the-area may be expected on occasion (CME events, or activities involving other Orchid Health Clinics). Employment Offer Contingencies: Job offers are contingent upon the successful completion of a background check and drug screening. AAP/EEO Statement: It is the policy of Orchid Health to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Orchid Health will provide reasonable accommodations for qualified individuals with disabilities.

Help Desk Level 1

TEKsystems Oakridge, TN

Job Description Job Description Position Title: Service Desk Associate - Entry Technical Support I Training is onsite and remote for a little while and then the long-term future is on site. Job Description: Provides first line technical support for local and remote users, resolving technical problems and answering queries through various channels such as telephone, chat, email, and tickets submitted online. Follows all company and department documented policies and procedures. Identifies, diagnoses, isolates, and resolves problems with hardware, software, network, and system/applications utilizing technical skills, historical database records, and knowledgebase documentation. Supporting commercial (COTS) software, customer specific applications, internet browsers, desktops, laptops, mobile devices and more. May route tickets to product line specialists, application, or system support specialists, requiring clearly documented descriptions of customers request and all troubleshooting performed. Maintains and updates records in Incident Management and Service Request system. This work position is in shifts between 0745-1800 ET Mon-Fri only. Required Education/Skills: a) Minimum 1 year of technical support experience in a call center environment b) Proven hardware/software troubleshooting experience c) Proven experience providing effective and professional communication, addressing moderately complex technical issues via telephone, email, and chat d) Demonstrated commitment and ability to provide excellent customer service e) Ability to work well with all teammates in a fast-paced SLA driven environment f) Interpersonal skills and excellent written and oral communications, including the ability to collaborate effectively g) Understanding of IT concepts/practices and experience with common service desk software. h) Proven ability to think and troubleshoot logically and act decisively in critical situations i) Experience supporting Microsoft Office and Windows OS in an enterprise environment j) Experience with account administration and password resets in a Microsoft Active Directory environment k) High school diploma or GED l) Must be a US Citizen. Availability: a) Ability to arrive and start work promptly at beginning of scheduled shift Desired Education/Skills: a) 2+ years of experience in computer hardware/software support b) ITIL Certification or HDI Certification c) Familiarity with government IT environment and administrative processes d) Technical certifications such as A+, N+, MCP, MCSE, CCNA e) Strong working knowledge of Windows 10, Edge, FireFox, and Chrome browsers, VPN software, VDI, and other commonly used commercial products