Call Center Coordinator Jobs in Port Orford, Oregon

High salary

Area Manager/FES

Oregon Coast Community Action Port Orford, OR

Job Description Job Description Title: Area Manager/FES Location: Port-Orford, OR Program: South Coast Head Start Reports to : Program Services Coordinator HR Contact: [email protected] Pay Level: Professional; Salaried, Starting at $27.57 hourly, Depending on Experience and Qualifications Staff Supervised: Direct supervision of all site staff in assigned area FSLA Status: Exempt from Overtime Effective: 6/2022 Position Type: Full-Time, Year-Round Revised: 6/2022 External Applicants: Please submit an employment application, cover letter and resume on our website, www.orcca.us or to [email protected]. Job Description PRIMARY PURPOSE: Provide regional daily oversight of assigned sites and classes, ensuring quality services and compliance with Federal Head Start Program Performance Standards and State Childcare Licensing. ESSENTIAL JOB FUNCTIONS (Reason position exists is to perform these functions): Operations Operate sites and classrooms in compliance with Oregon State Childcare Licensing requirements, Head Start Program Performance Standards, and program policies and procedures. Ensure implementation of program-adopted curriculum, screenings, & assessments. Provide for smooth center functioning, (i.e.: daily staffing and schedules, on-going maintenance, site emergencies). Ensure all required records are maintained and submitted to the central office as required. Maintain site inventory. Act as liaison with landlord for ongoing use of facility. (when applicable) Oversee site budgets. Monitoring & Supervision Provide daily oversight and supervision to assigned staff. Review documentation and reports to ensure completion and timely provision of quality services. In coordination with component specialists and coordinators, conduct observations provide feedback to staff. Conduct goals setting, monthly reflective supervision, and performance evaluations for all assigned staff. Support identified training and coaching needs. Perform or delegate the duties of assigned staff in their absence, as needed. Assist in hiring and dismissal of staff of assigned area. Documentation and Communication Adhere to federal, state and program documentation requirements. Establish consistent weekly schedule including time at site to allow for classroom interaction, team communication, and availability to parents. Facilitate monthly team meetings for each assigned site. Act as a conduit of information between SCHS Administration and assigned site(s). Participate in planning and program development efforts. Ensure site participation in trainings, appropriate committees, and program teams. Community/Public Relations Encourage ongoing parent participation in classrooms, site family events, and other program activities. Support outreach and recruitment efforts by communicating the program’s eligibility, selection, and enrollment policies and practices to families, other service providers, and the general public. Represent and promote South Coast Head Start within the communities assigned by serving on appropriate committees, boards, and councils and by attending community meetings, as approved by supervisor. INDIVIDUAL EXPECTATIONS Attend staff meetings, center meetings, and/or other workshops/meetings as notified Maintain a positive attitude regarding ORCCA and all its programs along with the Head Start program and philosophy Model behaviors that demonstrate an understanding, acceptance and welcoming of diversity Maintain respect and positive communication regarding all children, families and staff. Maintain confidentiality of client and staff information. Maintain open, two-way communication with staff Accept suggestions and guidance from supervisor and other management staff Seek feedback on job performance and evaluate suggestions and guidance to incorporate in performance Commit to further training. Develop an individual training plan using program tools, as appropriate. Communicate with supervisor regarding any needed changes or concerns with work schedule. Adhere to agency procedures as a mandated child abuse reporter Regular attendance is a requirement of the position. Ability to perform the job with or without reasonable accommodations TEAM EXPECTATIONS Teamwork - We join our individual strengths together creating teams and circles of cooperation to promote innovative thinking and bring opportunity to our community. Partnerships - We create collaborative community partnerships to best leverage all resources available for the benefit of the community. Diversity - We welcome and accept differences and honor our co-workers and clients by treating each person with equality, dignity, and respect. Confidentiality & Ethics - We maintain a high standard of ethics and integrity to respect the confidentiality of clients and staff. Physical Safety - We respond promptly to address health and safety needs or concerns for clients and staff. Communications - We encourage timely, open-minded, respectful, and direct communication to alleviate controversies and foster a safe, productive workplace. Health & Sustainability - Recognizing the importance of physical, emotional, and environmental health, we seek to inspire and model healthy, sustainable living. Public Relations - We recognize that each of us represents the entire agency in our public interactions and strive to act in a consistently professional and unbiased manner. Professional Growth - We provide an environment supportive to personal and professional growth, cross training, and advancement. EXPERIENCE AND EDUCATION REQUIREMENTS: Bachelor’s Degree in Early Childhood, Human Services, or related field required, or Step 10 on the Oregon Registry Online required. Three years of experience with Head Start or program working with early learning/home visiting education program preferred Three years progressively responsible professional experience which demonstrates significant supervisory and administrative responsibilities preferred Strong knowledge of theories and practices of Early Childhood Education/Development typically gained via experience and or education. Excellent oral and written communication skills. Strong organization and time management skills. WORK ENVIRONMENT: May lift items up to 51 pounds with or without reasonable accommodations. Access to indoor office, in a climate-controlled environment; may not have access to sunlight. Regular activities outside in a non-climate controlled environment. Regular kneeling, bending, stooping and sitting on the floor. Regular walking and standing for prolonged periods of time. Occasional events outside of the office at irregular hours will be required. Attendance at off-site staff training events will be required. Frequent sitting for long periods using computer keyboard, telephone and other office machines. Occasional driving to various work sites, trainings, workshops etc. OTHER: Must be enrolled in the Oregon Department of Education-Child Care Division Central Background Registry at time of hire and update it as required. Pediatric First Aid/CPR Certification within 30 days of hire and update it as required. Oregon Food Handler’s card or ServSafe® Food Safety Certification within 30 days of hire and update it as required. Health Appraisal within 30 days of hire and update it as required. A current Oregon Driver’s License is required. Proof of automobile liability insurance @ $100,000/300,000 liability limits and maintain such limits. Reliable transportation for getting to work. Must be free from illegal drugs, may be subject to suspicion testing. NOTE: The specific statements reflected in each section of this position description are not intended to be all-conclusive, but rather the basic elements and criteria considered being necessary in order to satisfactorily perform the duties associated with the position. Your employment with ORCCA is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Employer with or without cause, with or without notice, and at any time. Oregon Coast Community Action is an Equal Opportunity Employer. ORCCA does not and shall not discriminate on the basis of race, color, religion, creed, gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operation. Please inform Human Resources at 541-435-7090 or [email protected] if you require a reasonable accommodation in order to perform the essential functions of this job.

Call Center Coordinator jobs in Port Orford