Customer Service Representative (Remote) jobs in Redmond

Outside Sales Representative - Software

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners—then your expertise will be a perfect fit on our dynamic team here at Global Payments. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can accomplish together. Job Summary Responsible for prospecting and running Global Payments Point of Sale presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to ultimately close deals within a fast sales cycle. As a Software Relationship Manager (SRM) you will report to a District Manager and receive coaching from a Director. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Global Payments products and services, and maintaining regular communication with the Point of Sale District Manager. Compensation Ready to grow your career and your paycheck? Here’s the breakdown Base Salary: $50,000 Residual Income: Keep earning from your hard work Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals. Annual On-Target Earnings (OTE): $100,000+ Your total compensation will depend on your skills, performance, and location. Let’s build your future together – Apply now! Job Duties Your role as a SRM is to close sales of our business solutions with merchants throughout the area. You will work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Global Payments Point of Sale solutions to close sales in small to mid-sized businesses. During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Additional Responsibilities Responsible for prospecting new clients. Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas. Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota. Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date. Attend weekly team meeting and weekly one-on-one with leader. Additional responsibilities may be assigned as needed. Desired Skills & Capabilities Excellent prospecting, communication, presentation, and networking skills Works well independently and as part of a team Incentive-driven sales “hunter” Professional demeanor and impeccable integrity High sense of urgency and innate sales talent Enjoys cold-calling and speaking with people face to face Knowledge of Restaurant and/or Retail industry is a plus Minimum Qualifications 18 years of age or older This position requires regular driving to visit client sites, therefore a valid drivers license is necessary Live in area relative to job posting location Ability to be in the field, a minimum of 75% of the time Preferred Qualifications High school diploma/GED At least two years of relevant experience Competencies Awareness Driven Resilient Respectful Committed Please note that the deadline for applications is 5/31/2026 Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado. Benefits Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. #LI-DC1 #LI-Hybrid Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected] .

Quick Apply

Customer Service Representative

Securitas Redmond, WA

Job DescriptionPosition: Customer Service Representative I, Access Management Location: Redmond, WA (on-site) Salary: $30.00/hr SUMMARY The Customer Service Representative (CSR1) acts as the first point of contact for customers needing assistance with walk-up or in-person building access and security credentials. This role ensures a smooth experience by answering questions, resolving access issues, and preventing delays at entry points. Responsibilities include processing badge requests submitted through the Self-Service Portal, handling in-person inquiries, troubleshooting problems, and escalating complex cases to the appropriate teams. The CSR1 also keeps customers informed throughout the process and performs administrative tasks as needed to support overall operations. ESSENTIAL FUNCTIONS: Greet and assist all customers with building access requests, while ensuring quality customer service. Process incoming access requests, leveraging the Self-Service Portal platform. Coordinate issuance and administration of physical access cards and smart cards. Enroll in person/walk-in Biometric Fingerprints, support secure access location. Provide tier1 support for Smart Card issuance pertaining to Multi-Factor Authentication. Monitor the system and respond in accordance with prescribed access control procedures. Process incoming mail and packages. Use shipping tools to create shipment requests and track packages worldwide to ensure delivery. Assist with procedural review, analysis and process development. Maintain an in-depth knowledge of all established policies and procedures and update internal documentation accordingly. Explore and adopt changing technology in preparation for, and to accommodate evolving company needs. KEY COMPETENCIES High attention to detail and well-developed organizational skills. Ability to identify key issues and escalate as needed. Ability to work with external teams in a professional and courteous manner. Able to work in a fast-paced environment while effectively making decisions. Ability to learn new technically involved tasks as needed. Proficient problem solving, analysis, and research skills. Ability to work in a team environment and able to complete tasks in a timely manner. Ability to work independently with little to no supervision. Positive customer service experience with strong listening skills and patience. Ability to work professionally and productively with others. Excellent communications skills, written and verbal, with a strong understanding of English grammar and composition. MINIMUM HIRING STANDARDS Must be at least 18 years of age. Must have a reliable means of communication (cell phone). Must have a reliable means of transportation (public or private). Must have the legal right to work in the United States. Must have the ability to speak, read, and write English. Must have a High School Diploma or GED. Must be willing to participate in the Company's pre-employment screening process, including drug screening and a background investigation. EDUCATION AND EXPERIENCE Associate degree and 3+ years of work experience in a related field that demonstrates high-level support experience leveraging technology and systems. An equivalent combination of education, certifications, and/or experience may be considered in lieu of a degree. Proficiency in Microsoft Suite including Teams, SharePoint, Microsoft Outlook, Word, Excel required. Experience with LENEL and Rightcrowd access control systems is a plus. Experience with ServiceNow system is a plus. WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS With or without reasonable accommodation, the candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include: May be required to occasionally work nights or weekends to support global or emergent issues. Maintain composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations. Required ability to handle multiple tasks concurrently. Computer usage, which may include prolonged periods of data analysis. Handling and being exposed to sensitive and confidential information. Occasional lifting and/or moving up to 10 pounds, and occasionally 25 pounds. "Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic." About Us Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. Benefits include: Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members. About the Team Our Company Mission: Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises. Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Dynamic Environment

Customer Service Representative

SmartTalent Redmond, WA

Customer Service Representative SmartTalent Kirkland is seeking a detail-oriented and adaptable Customer Service Representative to join our client's team at their Distribution Center. This role combines administrative responsibilities with occasional warehouse support, requiring strong organizational skills and the ability to manage a high volume of tasks in a fast-paced environment. LOCATION: Redmond, WA SCHEDULE: Monday - Friday, 7AM - 3:30PM PAY: $23 - $24 BENEFITS OFFERED: Paid Weekly Direct Deposit Affordable Health Care Full-Time Career Advancement Opportunities Key Responsibilities Communicate with customers in person and by phone to enter and process orders using automated systems Assist customers with pricing quotes and order placement within system controls Balance daily invoice edits and audit open-order reports on a weekly basis Follow up on customer claims for credits and manage invoicing for COD and open-term accounts Maintain bookkeeping procedures, including setting up and managing open-term and COD accounts Process requisitions for new customer account codes Support furnish-and-install programs, including processing invoices and installer payables Distribute incoming and outgoing mail Handle incoming calls related to products, bookkeeping, and accounting inquiries Provide occasional assistance in the warehouse and support the team as needed Preferred Qualifications Strong customer service and administrative experience, preferably in a distribution or warehouse environment Ability to manage multiple tasks simultaneously and remain organized amid frequent interruptions Willingness and ability to learn warehouse processes for reference and occasional support Excellent verbal and written communication skills Strong attention to detail and organizational abilities Proficiency with automated systems for order entry, invoicing, and account management Physical Requirements Ability to lift up to 50 lbs when assisting in the warehouse Apply today and one of our recruiters will help you get started asap! SmartTalent Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status. #STHMG

Customer Service Representative II

Mechanics Bank Redmond, WA

Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Redmond Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service. What you will do: Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services. Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience. Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs. Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products. Participates in sales programs to generate new customers. Must sell financial products and services to meet referral goals and performance evaluation/personal goals. Maintains thorough knowledge of bank products and services. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year. Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. Balances cash drawer independently, maintains cash over and short record within Mechanics' compliance policy. May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily. Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation. Effectively assist other CSRs in the completion of work assignments and balancing. Participates in branch audit functions. Follows Mechanics' policies and procedures and meet regulatory requirements. Performs all other duties as required. Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy. Supports branch lobby management. Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone. Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special. Participates in two community events per year Who you are: Minimum of 2 years cash handling and customer service experience. Banking experience preferred. Some experience in opening new deposit accounts preferred. Demonstrated success in cross-selling banking services and products. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Excellent written and oral communication skills are required. PC experience required. Word, Excel and teller/bank software preferred. Must be a self-starter, dependable, able to work within deadlines under pressure. Must possess good judgment, and the ability to accept responsibility and handle confidential information. Ability to work quickly and accurately, to analyze information and make decisions. Willingness to assume additional responsibilities/duties/projects as they arise. High school diploma or equivalent. #LI-DNI Hourly Range: $18.61 - $21.83 - $25.10 Eligible for commission/incentive plans Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank's most reasonable and genuinely expected benefits offered for this position.

Customer Service Representative Parttime

Arena Sports Redmond, WA

Join our Customer Service Team!Fun and friendly environmentFlexible and consistent hoursCompetitive wagesTip PoolPaid trainingPaid sick time401(k) with employer match (upon eligibility)Referral programOpportunity for advancementFitness-casual dress codeEmployee discounts$19/month gym membership at Magnuson Athletic ClubJob SummaryArena Sports Customer Service Representatives (aka Hosts) are vital to the success of our business. As the face of Arena Sports, they help give customers the best possible experience by providing exceptional service. That means they are knowledgeable in all aspects of our programs and enjoy interacting with others.Whether it’s answering questions in person, making phone calls, checking in players, booking birthday parties, or just working the counter, our hosts know how to get it done—and have fun while they're doing it.Learn What a Customer Service Rep Does at Arena SportsCompany OverviewArena Sports is a family-run business dedicated to family fun. We offer great soccer leagues and classes year-round. We also offer other ways to play, celebrate, and learn through our camps, birthday parties, inflatable FunZones, restaurants, and Family Entertainment Centers.ResponsibilitiesBecome well-versed in all Arena Sports offerings to provide outstanding customer serviceCollaborate with customers to answer questions and problem solveEffectively and professionally communicate with customers in person, on the phone, and by emailAccurately process transactions, both cash and credit cards, using our Point of Sale and Scheduling platformsServe food, beverages, and concessions (must obtain a Food Handlers and MAST permit)Help maintain a clean facilityQualificationsCustomer Service Representatives are team players who are enthusiastic, reliable, detail-oriented, and willing to go the extra mile for all customers. They also:Build rapport with all customers and familiesMulti-task and manage time effectivelyKnow how to have fun on the job!Previous customer service experience is preferred but not required.

Customer Service Representative

Securitas Security Services USA, Inc. Redmond, WA

Position: Customer Service Representative I, Access ManagementLocation: Redmond, WA (on-site)Salary: $30.00/hrSUMMARYThe Customer Service Representative (CSR1) acts as the first point of contact for customers needing assistance with walk-up or in-person building access and security credentials. This role ensures a smooth experience by answering questions, resolving access issues, and preventing delays at entry points. Responsibilities include processing badge requests submitted through the Self-Service Portal, handling in-person inquiries, troubleshooting problems, and escalating complex cases to the appropriate teams. The CSR1 also keeps customers informed throughout the process and performs administrative tasks as needed to support overall operations.ESSENTIAL FUNCTIONS :Greet and?assist?all customers?with building access requests,?while ensuring quality customer service.?Process?incoming access requests, leveraging the Self-Service Portal platform.???Coordinate issuance and administration of physical access cards?and smart cards.?Enroll in person/walk-in Biometric Fingerprints, support secure access location.Provide?tier1 support for Smart Card issuance pertaining to Multi-Factor Authentication.Monitor the system and respond?in accordance with?prescribed access control procedures.?Process incoming mail and packages.??Use?shipping tools to create shipment requests and track?packages worldwide to ensure delivery.??Assist?with procedural review,?analysis?and?process?development.?Maintain an?in-depth?knowledge of all established policies and procedures?and update internal documentation accordingly.??Explore and adopt changing technology in?preparation?for,?and to accommodate evolving company needs.???KEY COMPETENCIESHigh attention to detail and well-developed organizational skills.Ability to identify key issues and escalate as needed.Ability to work with external teams in a professional and courteous manner.Able to work in a fast-paced environment while effectively making decisions.Ability to learn new technically involved tasks as needed.Proficient problem solving, analysis, and research skills.Ability to work in a team environment and able to complete tasks in a timely manner.Ability to work independently with little to no supervision.Positive customer service experience with strong listening skills and patience.Ability to work professionally and productively with others.Excellent communications skills, written and verbal, with a strong understanding of English grammar and composition.MINIMUM HIRING STANDARDSMust be at least 18 years of age.Must have a reliable means of communication (cell phone).Must have a reliable means of transportation (public or private).Must have the legal right to work in the United States.Must have the ability to speak, read, and write English.Must have a High School Diploma or GED.Must be willing to participate in the Company's pre-employment screening process, including drug screening and a background investigation.EDUCATION AND EXPERIENCEAssociate degree and 3+ years of work experience in a related field that demonstrates high-level support experience leveraging technology and systems. An equivalent combination of education, certifications, and/or experience may be considered in lieu of a degree.Proficiency in Microsoft Suite including Teams, SharePoint, Microsoft Outlook, Word, Excel required.Experience with LENEL and Rightcrowd access control systems is a plus.Experience with ServiceNow system is a plus.WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDSWORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDSWith or without reasonable accommodation, the candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:May be required to occasionally work nights or weekends to support global or emergent issues.Maintain composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.Required ability to handle multiple tasks concurrently.Computer usage, which may include prolonged periods of data analysis.Handling and being exposed to sensitive and confidential information.Occasional lifting and/or moving up to 10 pounds, and occasionally 25 pounds ."Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.Benefits include:Retirement planEmployer-provided medical and dental coverageCompany-paid life insuranceVoluntary life and disability insuranceEmployee assistance planSecuritas Saves discount programPaid holidaysPaid time away from workAdditionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Customer Service Representative

Basalite Building Products, LLC Redmond, OR

Basalite Building Products, LLC is one of the largest manufacturers of concrete masonry products in the Western United States. Product lines include structural block, interlocking paving stones, engineered wall systems, retaining walls, ornamental and garden products, and a full range of sack goods. We are a proud member of the Pacific Coast Building Products Family of Companies.Are you looking for a company where you can start to grow your CAREER? Where you can have a sense of job security and an opportunity for internal advancement and career development with amazing retirement options?Basalite BuildingProducts, LLC is the place for you!Salary Range: $19.00 - $22.00 hourly, DOE and Qualifications.Here are some of the perks Basalite Employees enjoy:Competitive WagesFamily Owned/OrientedHoliday Pay401K and Profit SharingOn-the-Job TrainingVacation Pay (Up to 80 hrs. the first year!)Employee Discounts & moreWHAT THIS ROLE LOOKS LIKE: Under the supervision of the Operations Manager, this position provides dispatching of delivery trucks to customer jobsites, ensure load accuracy, delivery communication with customers, customer service, processes customer orders, invoices and credits, directs accounts receivable requests from customers, dispatches customer pickups, and provides marketing assistance for the location sales teams. This position is required to provide sales assistance for walk-in Commercial and Retail customers; and is responsible for supporting and demonstrating the Core Values of Integrity, Safety, Respect, Customer Focus, Quality, Innovation and Financial Success. Performs other related duties as assigned.QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. T he requirements listed below are representative of the knowledge, skill, and/or ability required.High school education or equivalent required, some college level courses are a plus.Two years’ customer service experience preferred, experience in the concrete block and/or sack industry area plus.SAP experience preferred.Truck Dispatching experience preferred.Strong aptitude for organizing personal tasks and repetitive duties in a dynamic environment.Requires good reading, writing and mathematical skills.Ability to communicate effectively with peers, customers and superiors.Must have strong communication, teamwork, decision-making and interpersonal skills.Demonstrated commitment to consistently delivering the highest quality customer service .Working knowledge of office environment with experience using multi-line phone system, personal computer, printer, calculator, copier, and facsimile machine. Some other equipment may be required to perform duties.Sales experience preferred, but not required.Predictable and Regular attendance is required.Selected candidate for this position is subject to a pre-employment drug screen and background checkThis is a regular, full-time position with competitive compensation and full benefits including medical/dental insurance, disability benefits, life insurance, 401(k), profit sharing retirement plan, and wellness programs. We are an equal opportunity employer and promote a drug free workplace#J-18808-Ljbffr

Customer Service Representative

PABCO Building Products Redmond, OR

Basalite Building Products, LLC is one of the largest manufacturers of concrete masonry products in the Western United States. Product lines include structural block, interlocking paving stones, engineered wall systems, retaining walls, ornamental and garden products, and a full range of sack goods. We are a proud member of the Pacific Coast Building Products Family of Companies.Customer Service Representative/Dispatch (17088)Are you looking for a company where you can start to grow your CAREER? Where you can have a sense of job security and an opportunity for internal advancement and career development with amazing retirement options?Basalite BuildingProducts, LLC is the place for you!Salary Range: $19.00 - $22.00 hourly, DOE and Qualifications.Here are some of the perks Basalite Employees enjoy:Competitive WagesFamily Owned/OrientedHoliday Pay401K and Profit SharingOn-the-Job TrainingAdvancement OpportunitiesVacation Pay (Up to 80 hrs. the first year!)Medical, Dental, & VSP Plans availableEmployee Discounts & moreWHAT THIS ROLE LOOKS LIKE: Under the supervision of the Operations Manager, this position provides dispatching of delivery trucks to customer jobsites, ensure load accuracy, delivery communication with customers, customer service, processes customer orders, invoices and credits, directs accounts receivable requests from customers, dispatches customer pickups, and provides marketing assistance for the location sales teams. This position is required to provide sales assistance for walk-in Commercial and Retail customers; and is responsible for supporting and demonstrating the Core Values of Integrity, Safety, Respect, Customer Focus, Quality, Innovation and Financial Success. Performs other related duties as assigned.QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. T he requirements listed below are representative of the knowledge, skill, and/or ability required.High school education or equivalent required, some college level courses are a plus.Two years’ customer service experience preferred, experience in the concrete block and/or sack industry area plus.SAP experience preferred.Truck Dispatching experience preferred.Strong aptitude for organizing personal tasks and repetitive duties in a dynamic environment.Requires good reading, writing and mathematical skills.Ability to communicate effectively with peers, customers and superiors.Must have strong communication, teamwork, decision-making and interpersonal skills.Demonstrated commitment to consistently delivering the highest quality customer service .Working knowledge of office environment with experience using multi-line phone system, personal computer, printer, calculator, copier, and facsimile machine. Some other equipment may be required to perform duties.Sales experience preferred, but not required.Predictable and Regular attendance is required.Selected candidate for this position is subject to a pre-employment drug screen and background checkCheck us out at: www.basalite.comThis is a regular, full-time position with competitive compensation and full benefits including medical/dental insurance, disability benefits, life insurance, 401(k), profit sharing retirement plan, and wellness programs. We are an equal opportunity employer and promote a drug free workplace#J-18808-Ljbffr

Customer Service Representative

Legacy Promotions Redmond, WA

Legacy Promotions is seeking dedicated and enthusiastic Customer Service Representatives to join our team. This role is essential in providing exceptional service to our clients and ensuring their needs are met efficiently and effectively. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to handle various tasks in a fast-paced, retail environment.Duties Respond promptly to customer inquiries via phone and in person, ensuring a high level of customer satisfaction.Generate sales leadsProvide support in sales processes by assisting customers with product information and recommendations.Collaborate with team members to enhance client services and improve overall customer experience.Skills Excellent verbal and written communication skills.Ability to engage in face to face settings, while maintaining professionalism and courtesy.Familiarity with sales techniques and the ability to assist customers in making informed decisions.Strong problem-solving skills with the capability to address customer issues promptly.A positive attitude and a commitment to providing outstanding service.#J-18808-Ljbffr

Customer Service Representative

Express Employment Professionals - Bellevue, Wa Redmond, WA

Leading international manufacturer of intercom and security communication products is actively hiring for a passionate, dedicated and detail oriented Customer Service representative to join their team. The corporation's mission is to provide the most reliable and respected brand of security communication systems in the market.Location: Redmond, WAResponsibilities Heavy data and Order EntryProcessing customer orders in the systemUnderstanding and communicating product features, installation, programming, and troubleshooting methods to customersCreating ticketsGeneral PC use for support ticket creation, email, and product researchAnswering approximately 20-30 support phone calls per day, addressing a variety of questions from features & functions, programming, and troubleshootingWorking with others in the office, as well as with customers on the phoneQualifications Basic PC and networking knowledgeAptitude for learning and retaining detailed technical informationSelf-motivated and willing to learn new conceptsA strong ability to communicate verbally and in writingCritical thinking, reasoning, and problem-solving skills are vitalEnglish proficiency, spoken and writtenSpeaking on the phone for the majority of the day to people with wide range of knowledge and experienceSeniority level AssociateEmployment type Full-timeJob function Customer Service, Administrative, and Product ManagementIndustries Security and InvestigationsComputer and Network SecurityOffice Administration#J-18808-Ljbffr

Customer Service Representative

Securitas Security Services USA, Inc. Redmond, WA

Securitas Security Services USA, Inc. provided pay rangeThis range is provided by Securitas Security Services USA, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$30.00/hr - $30.00/hrPosition: Customer Service Representative I, Access ManagementLocation: Redmond, WA (on-site)Salary: $30.00/hrSummaryThe Customer Service Representative (CSR1) acts as the first point of contact for customers needing assistance with walk-up or in-person building access and security credentials. This role ensures a smooth experience by answering questions, resolving access issues, and preventing delays at entry points. Responsibilities include processing badge requests submitted through the Self‑Service Portal, handling in‑person inquiries, troubleshooting problems, and escalating complex cases to the appropriate teams. The CSR1 also keeps customers informed throughout the process and performs administrative tasks as needed to support overall operations.Essential FunctionsGreet and assist all customers with building access requests, while ensuring quality customer service.Process incoming access requests, leveraging the Self‑Service Portal platform.Coordinate issuance and administration of physical access cards and smart cards.Enroll in person/walk‑in biometric fingerprints, support secure access location.Provide tier1 support for Smart Card issuance pertaining to Multi‑Factor Authentication.Monitor the system and respond in accordance with prescribed access control procedures.Process incoming mail and packages.Use shipping tools to create shipment requests and track packages worldwide to ensure delivery.Assist with procedural review, analysis and process development.Maintain an in‑depth knowledge of all established policies and procedures and update internal documentation accordingly.Explore and adopt changing technology in preparation for, and to accommodate evolving company needs.Key CompetenciesHigh attention to detail and well‑developed organizational skills.Ability to identify key issues and elevate as needed.Ability to work with external teams in a professional and courteous manner.Able to work in a fast‑paced environment while effectively making decisions.Ability to learn new technically involved tasks as needed.Proficient problem solving, analysis, and research skills.Ability to work in a team environment and complete tasks in a timely manner.Ability to work independently with little to no supervision.Positive customer service experience with strong listening skills and patience.Ability to work professionally and productively with others.Excellent communication skills, written and verbal, with a strong understanding of English grammar and composition.Minimum Hiring StandardsMust be at least 18 years of age.Must have a reliable means of communication (cell phone).Must have a reliable means of transportation (public or private).Must have the legal right to work in the United States.Must have the ability to speak, read, and write English.Must have a High School Diploma or GED.Must be willing to participate in the Company’s pre‑employment screening process, including drug screening and a background investigation.Education and ExperienceAssociate degree and 3+ years of work experience in a related field that demonstrates high‑level support experience leveraging technology and systems. An equivalent combination of education, certifications, and/or experience may be considered in lieu of a degree.Proficiency in Microsoft Suite including Teams, SharePoint, Microsoft Outlook, Word, Excel required.Experience with LENEL and Rightcrowd access control systems is a plus.Experience with ServiceNow system is a plus.Working Conditions and Physical/Mental DemandsWith or without reasonable accommodation, the candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:May be required to occasionally work nights or weekends to support global or emergent issues.Maintain composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.Required ability to handle multiple tasks concurrently.Computer usage, which may include prolonged periods of data analysis.Handling and being exposed to sensitive and confidential information.Occasional lifting and/or moving up to 10 pounds, and occasionally 25 pounds.“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients’ assets and people. Our core values – Integrity, Vigilance and Helpfulness – are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.Benefits IncludeRetirement planEmployer‑provided medical and dental coverageCompany‑paid life insuranceVoluntary life and disability insuranceEmployee assistance planSecuritas Saves discount programPaid holidaysPaid time away from workAdditionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.Seniority levelEntry levelEmployment typeFull‑timeJob functionOtherSecurity and InvestigationsReferrals increase your chances of interviewing at Securitas Security Services USA, Inc. by 2xGet notified about new Customer Service Representative jobs in Redmond, WA .#J-18808-Ljbffr

Customer Service Representative

HyGen Pharmaceuticals, Inc Redmond, WA

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities Manage large amounts of incoming callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersSkills Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively#J-18808-Ljbffr

Sales Representative

Lehigh Hanson Inc. Redmond, WA

About Us Heidelberg Materials is on the lookout for a proactive Sales Representative to spearhead our sales and marketing initiatives for Aggregate products in the Seattle market. The ideal candidate will strengthen our customer base and manage their pipeline and orderbook, ensuring accurate sales volume forecasts. This position is based in Bothell, WA, with necessary travel to various sites, and reports directly to the Area Sales Manager.Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes way beyond cement, aggregates, ready-mixed concrete, and asphalt. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.What You’ll Get to Do Identify and pursue new business opportunities for aggregates in the construction market.Build and maintain relationships with customers, serving as the primary point of contact, ensuring customer satisfaction through timely resolution of issues and concerns. Educate customers on product features, specifications, and advantages over competitors.Elevate existing customer relationships and target new business growth within the earthwork industry. Use technical skills to guide customers in the application of our products.Manage the sales pipeline and orderbook to ensure accurate forecasting and timely delivery of products. Develop and track outcomes on strategic action plans and pricing strategies to drive business development.Communicate effectively with the Operations team to ensure production can meet customer demands.Essential Experience and Skills High School Diploma or GED Certificate is required.A post-secondary degree preferred.Proven track record with at least 3-5 years of high-energy, successful sales and marketing experience.Technical proficiency to understand and explain product specifications and applications.Intermediate-level proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.Strong communication, presentation, negotiation, and interpersonal skills.Excellent time management and critical thinking.What we have to offer Competitive base salary $104,220-$138,953 and participation in our annual incentive plan.Medical, Dental, Vision, Health Saving Account (HSA), Health Reimbursement Account (HRA), Flexible Spending Account (FSA), Prescription Drug/Pharmacy benefit, AD&D, Short-Term & Long-Term Disability, Life insurance, Paid Bonding Leave, and Employee Assistance Program (EAP).401k – Retirement Plan.Additional Programs: Teladoc (24/7/365 virtual doctor visits), Livongo (Diabetes management program), Ovia (Maternity and family planning & support), Progyny (Fertility assistance and guidance), 2nd.md (Industry-leading expert medical reviews).Paid Vacation 15 days per year and Paid Sick 40 hours per year.Ten paid holidays.Conditions of Employment Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check.Applicants must be residing in and currently authorized to work in the US.Work Environment This role is expected to be in the office, but mostly out in the market, visiting plants, customer offices, job sites, and prospecting future projects.Ability to operate a variety of office equipment and computer systems; visual acuity required to read, verify, and enter various data from documents related to the work.Travel within the greater Seattle area.Have a valid State Driver’s license with a clean and insurable driving record and be capable of maintaining a clean and insurable driving record.Equal Opportunity Employer - Minority / Female / Veteran / DisabledReq ID JR10012404As part of our hiring process, we may use AI-assisted tools to support the screening and evaluation of candidate applications and interviews. These tools help streamline the initial assessment, but all decisions about candidate advancement are made by human recruiters and hiring managers. While technology supports early steps, every interview will be handled by experienced recruiters and hiring managers to provide a personal touch.#J-18808-Ljbffr

Customer Service Representative II

Mechanics Bank Redmond, WA

Overview Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Redmond Branch.This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service.What you will do Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services.Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience.Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.Actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products.Participates in sales programs to generate new customers.Must sell financial products and services to meet referral goals and performance evaluation/personal goals.Maintains thorough knowledge of bank products and services.Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy.Supports branch lobby management.Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone.Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special.Participates in two community events per year.Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters.Balances cash drawer independently, maintains cash over and short record within Mechanics' compliance policy.May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily.Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation.Effectively assist other CSRs in the completion of work assignments and balancing.Participates in branch audit functions.Follows Mechanics' policies and procedures and meet regulatory requirements.Performs all other duties as required.Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy.Supports branch lobby management.Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone.Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special.Participates in two community events per year.Who you are Minimum of 2 years cash handling and customer service experience. Banking experience preferred.Some experience in opening new deposit accounts preferred.Demonstrated success in cross-selling banking services and products.Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.Excellent written and oral communication skills are required.PC experience required. Word, Excel and teller/bank software preferred.Must be a self-starter, dependable, able to work within deadlines under pressure.Must possess good judgment, and the ability to accept responsibility and handle confidential information.Ability to work quickly and accurately, to analyze information and make decisions.Willingness to assume additional responsibilities/duties/projects as they arise.High school diploma or equivalent.Hourly Range: $18.61 - $25.10Eligible for commission/incentive plansOur comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes:Medical, prescription, dental, and vision coverage for employees and their eligible family membersEmployer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefitsHealth Savings Account with employer contributionHealthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit401(k) and Roth 401(k) with company contribution529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance ProgramSupplemental Health plans, Voluntary Legal and Identity Theft Services11 paid holidays, paid Sick days, up to 25 paid vacation days, and 16 hours of paid volunteer timeFree personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.Mechnics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.Please view Equal Employment Opportunity Posters provided by OFCCP for more information.To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit the California Privacy Policy for Prospective Employees | Mechanics Bank#J-18808-Ljbffr

Quick Apply

Patient Service Representative

St. Charles Health System Redmond, OR

(Full-Time, Days)Pay range: $20.88 - $27.14ST. CHARLES HEALTH SYSTEMJOB DESCRIPTIONTITLE: Ambulatory Access Patient Service RepresentativeREPORTS TO POSITION: Applicable Ambulatory Access LeaderDEPARTMENT: Patient Access ServicesDATE LAST REVIEWED: October 2024OUR VISION: Creating America’s healthiest community, togetherOUR MISSION: In the spirit of love and compassion, better health, better care, better valueOUR VALUES: Accountability, Caring and TeamworkDEPARTMENTAL SUMMARY: Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical record, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we are providing our community with comprehensive and compassionate health care.POSITION OVERVIEW: The Patient Services Representative (PSR) acts as liaison between patients and the clinical staff by facilitating clerical, reception, scheduling, and registration duties. PSRs assist with various operational administrative tasks in support of the clinic operational needs. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care. This position does not directly manage any other caregivers.ESSENTIAL FUNCTIONS AND DUTIES:Accurately schedules patients based on department scheduling guidelines, maximumizing patient access and provider utilization.Performs full registration at the time of scheduling.Uses electronic health system to maintain department appointment requests, waitlist and follow up reports.Performs real time eligibility (RTE) for insurance benefits.Uses RTE information gathered from the EHR or payer portals to accurately route scheduling requests or schedule appointments.Ensures authorization is linked to all appointments at the time of check in.Reconciles daily schedules with appointment reports.Responsible for addressing registration related work queue items that require resolution prior to encounter closure.Responsible for accurately recording patient demographics, insurance and billing information at the time of scheduling, check in, and check out.Courteously and confidently requests appropriate patient payments from patients/guardians. Accurately process all payment types (copays, co-insurance, prepayment, deductible, self-pay balances) and completes daily deposits and batch reports.At the time of check out, provides patient with printed After Visit Summary upon request, schedules follow up services as needed, collects any copay that remains due for the day’s services.Maintains patient access related departmental files, programs and lists.Performs daily readiness activities such as turning on computers, equipment, kiosks, readying patient waiting areas and check in areas, ensuring supplies are fully stocked.Assists with processing and resolving incoming and outgoing electronic and telephone messages, worklist entries and basic work queue items within the electronic health record in accordance with established protocols.Responsible for supporting the basic functions of document collection and distribution, locating and distributing patient documents and information to appropriate staff members.Faxing, scanning, indexing medical records into document management system.Opening and distributing incoming mail and paper faxes.Supports project-based patient outreach intiatives. Engages with creation of standard work and patient-centered protocols.Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.Supports the vision, mission, and values of the organization in all respects.Actively participates in achieving organizational and department goals.Ability to work as part of a Care Team with providers and clinical staff.Provide direction and assistance to patients as needed.Responsible for processing telephone calls and electronic messages accurately in accordance with established protocols.Faciltate scheduling of, or arrange for interpretive services for patients as needed.Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.Provides and maintains a safe environment for caregivers, patients, and guests.Supports the onboarding process of new caregivers to the same role, assisting with training and shadowing as needed.Conducts all activities with the highest standards of professionalism and confidentiality.Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.May perform additional duties of similar complexity within the organization, as required or assigned.EDUCATION:Required: High school diploma or GED.Preferred: N/ALICENSURE/CERTIFICATION/REGISTRATION:Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.Preferred: N/AEXPERIENCE:Required: One (1) year of clerical support in a healthcare setting.Preferred: Basic medical terminology. Prior customer service experience.PERSONAL PROTECTIVE EQUIPMENT:Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.ADDITIONAL POSITION INFORMATION:Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and external sources.Must adapt quickly to frequent process changes and improvements.Is reliable, engaged, and provides feedback as to improve processes and policies.Attends all department, team, and company meetings as required.Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision.Requires strong communication, customer service interpersonal skills and telephone etiquette.Ability to prioritize workflow according to pre-set instructions.Strong teamwork and collaborative skills.Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.Ability to multi-task and work independently.Attention to detail.Performs basic math (add, subtract, multiply and divide) calculations.Performs intermediate to advanced math (analysis, statistics, significant data or number manipulation).Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office.May cover mutliple locations and specialities outside of home department.Must have the ability to adapt to meet operational support needs at any SCHS location.PHYSICAL REQUIREMENTS:Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.Exposure to Elemental FactorsNever (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.Blood-Borne Pathogen (BBP) Exposure CategoryNo Risk for Exposure to BBP.Schedule Weekly Hours:40 Caregiver Type:Regular Shift:First Shift (United States of America) Is Exempt Position?No Job Family:REPRESENTATIVE Scheduled Days of the Week:Monday-Friday Shift Start & End Time:Variable#J-18808-Ljbffr

Posted 6 hours ago

Outside Sales Representative

Sunbelt Rentals Redmond, WA

Join Our Team!Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!Job Description SummaryOutside Sales RepresentativeAre you seeking an entrepreneurial, empowering workplace that allows you to:* Leverage your cold-calling & closing skills to expand an existing portfolio within a high demand market* Develop skills to grow your career as part of a sales or operational management career track* Work with an incredible team of people that takes the extra step and make it happen for the customerSunbelt Rentals--the fastest growing rental business in North America--is seekingan Outside Sales Representative. As an Outside Sales Representative, you will be responsible for generating profitable business from the range of equipment that your profit center specializes in. You will do this by developing your assigned territory, implementing sales plans to grow business and maintain current customer base, and by helping to build the national Sunbelt branding identity.Education or experience that prepares you for success:* 4-year college degree in related field with at least 1 year of related experience OR 3-4 years of related sales experience* Valid driver's license and acceptable driving record* 21 years of ageKnowledge/Skills/Abilities you may rely on* Strong project management, new business development and customer retention skills* Effective communication and negotiation skills* Solid computer skills* Knowledge of ground protection, construction or specialty industrial equipment preferred* Bilingual (Spanish) may be preferred in some locationsThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in TrainingBase Pay Range: $40,000.00 - 50,000.00Total compensation package includes base pay, company vehicle, and robust commission plan.Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit careers/ for more information on our benefits and to join our Talent Network.Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:Health, Dental and Vision plans401(k) MatchVolunteer time offShort-term and long-term disabilityAccident, Life and Travel insurance, as well as flexible spendingTuition Reimbursement OptionsEmployee Assistance Program (EAP)Length of Service AwardsYou will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):12-25 vacation days depending on years of service5 sick days6 holidays2 half day holidays2 floating holidays1 inclusion day1 volunteer dayGear up for an exciting career!Sunbelt Rentals supports service members. Veterans encouraged to apply.

Posted 6 hours ago

Home Improvement In Home Sales Representative

Luxury Bath Technologies Redmond, WA

Pay range $90, $200,000.00Bath Center is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch.We are seeking a professional In Home Design Consultant Sales pro to join our team at our Redmond, Washington office. In Home sales and Acrylic experience preferred. We offer an excellent compensation package.Job DescriptionYou will be working with individuals who have a passion for exceeding the customer's expectation. We're not just another Home Improvement Contractor; we are known in the community as a company with the highest standards of work and an undisputed reputation for Customer Service.OverviewWe are growing at an impressive pace. Lead flow is strong and we need to hire an experienced and professional Sales Rep ASAP.You will be working with individuals who have a passion for exceeding the customer's expectation. We're not just another Home Improvement Contractor; we are known in the community as a company with the highest standards of work and an undisputed reputation for Customer Service.The Profile of an ideal candidateThe individual we are looking for is NOT the typical salesperson most people think of. We have found that our customers want to buy our products and services but don't like being "sold." So, rather than a "pushy" salesperson, we need someone who asks questions, listens to the homeowner, determines their needs, offers options for them to choose from and closes the deal.About your ManagerYou will be working directly with the owner of the company, an individual who is committed to your success. He is responsible for your training and ongoing development. He is not a micro-manager; he expects that you will work independently on your own but is always available to provide backup and support when needed.ScheduleWe will schedule sales calls based upon your availability whenever possible. If you want appointments at night so you can take care of your needs during the day, we will work with you as much as we can. Sometimes you may need to meet with a homeowner on a Saturday morning.Attributes to be successful:Customer focused.Coachable -- trainable.Persistent and tenacious.Results oriented -- goal driven.Able to relate to different personality styles.Responsible and accountable for personal results.Capable of handling multiple tasks simultaneously.Works successfully without requiring close supervision.Requirements:Bath remodeling experience a plus.Professional appearance and demeanor.Excellent computer skills -- MS Office, database management, etc.Be willing to undergo a background check and drug screen, in accordance with local law/regulations.

Posted 6 hours ago

Customer Service Representative II

Mechanics Bank Redmond, WA

Customer Service Representative IIMechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Redmond Branch.This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service.What You Will Do:Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services.Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience.Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products.Participates in sales programs to generate new customers.Must sell financial products and services to meet referral goals and performance evaluation/personal goals.Maintains thorough knowledge of bank products and services.Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy.Supports branch lobby management.Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone.Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special.Participates in two community events per year.Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters.Balances cash drawer independently, maintains cash over and short record within Mechanics' compliance policy.May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily.Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation.Effectively assist other CSRs in the completion of work assignments and balancing.Participates in branch audit functions.Follows Mechanics' policies and procedures and meet regulatory requirements.Performs all other duties as required.Who You Are:Minimum of 2 years cash handling and customer service experience. Banking experience preferred.Some experience in opening new deposit accounts preferred.Demonstrated success in cross-selling banking services and products.Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.Excellent written and oral communication skills are required.PC experience required. Word, Excel and teller/bank software preferred.Must be a self-starter, dependable, able to work within deadlines under pressure.Must possess good judgment, and the ability to accept responsibility and handle confidential information.Ability to work quickly and accurately, to analyze information and make decisions.Willingness to assume additional responsibilities/duties/projects as they arise.High school diploma or equivalent.Hourly Range: $18.61 - $21.83 - $25.10Eligible for commission/incentive plansOur comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes:Medical, prescription, dental, and vision coverage for employees and their eligible family membersEmployer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefitsHealth Savings Account with employer contributionHealthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit401(k) and Roth 401(k) with company contribution529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance ProgramSupplemental Health plans, Voluntary Legal and Identity Theft Services11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar yearFree personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.

Customer Service Representative

Pacific Coast Building Products, Inc. Redmond, WA

Basalite Building Products, LLC is one of the largest manufacturers of concrete masonry products in the Western United States. Product lines include structural block, interlocking paving stones, engineered wall systems, retaining walls, ornamental and garden products, and a full range of sack goods. We are a proud member of the Pacific Coast Building Products Family of Companies.Customer Service Representative/Dispatch (17088)Are you looking for a company where you can start to grow your CAREER? Where you can have a sense of job security and an opportunity for internal advancement and career development with amazing retirement options?Basalite Building Products, LLC is the place for you!Salary Range: $19.00 - $22.00 hourly, DOE and Qualifications.Here are some of the perks Basalite Employees enjoy:* Competitive Wages* Family Owned/Oriented* Holiday Pay* 401K and Profit Sharing* On-the-Job Training* Advancement Opportunities* Vacation Pay (Up to 80 hrs. the first year!)* Medical, Dental, & VSP Plans available* Employee Discounts & moreWHAT THIS ROLE LOOKS LIKE: Under the supervision of the Operations Manager, this position provides dispatching of delivery trucks to customer jobsites, ensure load accuracy, delivery communication with customers, customer service, processes customer orders, invoices and credits, directs accounts receivable requests from customers, dispatches customer pickups, and provides marketing assistance for the location sales teams. This position is required to provide sales assistance for walk-in Commercial and Retail customers; and is responsible for supporting and demonstrating the Core Values of Integrity, Safety, Respect, Customer Focus, Quality, Innovation and Financial Success. Performs other related duties as assigned.QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.* High school education or equivalent required, some college level courses are a plus.* Two years' customer service experience preferred, experience in the concrete block and/or sack industry area plus.* SAP experience preferred.* Truck Dispatching experience preferred.* Strong aptitude for organizing personal tasks and repetitive duties in a dynamic environment.* Requires good reading, writing and mathematical skills.* Ability to communicate effectively with peers, customers and superiors.* Must have strong communication, teamwork, decision-making and interpersonal skills.* Demonstrated commitment to consistently delivering the highest quality customer service.* Working knowledge of office environment with experience using multi-line phone system, personal computer, printer, calculator, copier, and facsimile machine. Some other equipment may be required to perform duties.* Sales experience preferred, but not required.* Predictable and Regular attendance is required.Selected candidate for this position is subject to a pre-employment drug screen and background checkCheck us out at: www.basalite.comThis is a regular, full-time position with competitive compensation and full benefits including medical/dental insurance, disability benefits, life insurance, 401(k), profit sharing retirement plan, and wellness programs. We are an equal opportunity employer and promote a drug free workplaceNearest Major Market: Bend

Customer Service Representative

Glassybaby LLC Redmond, WA

Job DescriptionJob DescriptionDescription:Be the ambassador of glassybaby to the customer by providing excellent customer service to customers who contact glassybaby via phone and/or email.Requirements:Primary Duties:Answer glassybaby customer service phone lines in a timely and professional manner.Treat all customers equally and provide consistent, attentive service.Respond to voicemails left on the customer service line within 24 hours.Assist customers with questions, issues, and order support.Respond to customer service emails within 24 hours.Respond and manage tickets in HappyFox. Manage FedEx claims & replacements.Document common or recurring issues and communicate them to relevant stakeholders.Help facilitate mail exchanges in Redmond. Communicate with customer trends or escalations to the Customer Service Manager as needed.Act as an amiable, informed, and helpful representative of the glassybaby brand.Adjust duties and schedules as needed during the holiday season.Demonstrate clear verbal and written communication skills.Be a self-starter who is proactive and detail oriented.Provide kind, courteous, and empathetic customer service.Build rapport and meaningful connections with customers.Willingness to learn and adapt to new technology and platforms.Ability to navigate tense or high-pressure situations with professionalism and grace. Affinity for color and design to assist customers with product selection.Ability to assist the etching department with order facilitation as needed.Strong organizational skills and accurate record keeping. Retail sales experience required.Measurements of Performance (ongoing):Delivery of efficient, friendly, and responsive customer service. Effectively represents and promotes the glassybaby brand and customer experience. Demonstrates thorough knowledge of glassybaby’s mission, product creation process, and giving programs. Maintains high levels of customer satisfaction and positive customer feedback. Education/Experience/Certifications/Licenses:High school diploma or equivalent (GED)Knowledge, Skills, and Abilities:Clear verbal and written communication skills.Self-starter and proactive.Kind and courteous customer service skills.Ability to create rapport with customers.Retail sales experience preferred.Physical Demands:Ability to regularly lift-up to 35 pounds and rarely lift to 50 pounds. Frequent standing, walking and sitting. Must be able to work in conditions that are impacted by weather and climate. Must be able to speak, hear read and write well enough to conduct conversations. Vision abilities are critical and include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Must be able to work in an environment where noise level is usually moderate. Frequent use of hands to finger, handle, or feel; must be able to frequently reach with hands and arms; below, at and above the waistlineBenefitsMedical/Vision, Dental. STD and Paid Life Insurance with AD&D401K with a MatchHSA and FSA optionsVoluntary Supplemental Insurance and Life Insurance and AD&DPaid PTO, Floating Holiday and HolidayAccess PerksCompensation details: 21.3-22.5 Hourly WagePId741fb7cd74f-25405-39615498