Customer Service Representative (Remote) jobs in Ferndale

Student Services Representative - Remote

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Assist customers with questions and recommendations* Manage sales transactions while working assigned cash register* Maintain security of cash and protect company assets* Keep the store well-stocked, and recover merchandise* Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders* High school diploma or equivalent is preferred* Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred* Ability to follow instructions and interpret operational documents is required* from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting* Excellent customer service and relationship management skills are required* We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:* Employee Assistance Program* Retirement plans* We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Part timeDollar Tree

Quick Apply

Customer Service Representative

Community Choice Financial Family of Brands Ferndale, MI

Who We Are To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of Community Choice Financial Family of Brands. Using the apply link, you may be taken to a TMX Finance Family of Companies page to complete your application. Your details will still be stored and sent to our Talent Acquisition team for review. Thank you for expressing your interest in working at Community Choice Financial Family of Brands, one of the nation's largest consumer specialty finance organizations! Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers and peers in a fast-paced environment will allow you to reflect on our mission while advancing your career. Responsibilities Forge connections with customers to cultivate lasting relationships that drive repeat business. Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments. Proactively maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point-of-Sale (POS) system. Build new business by completing inbound and outbound call campaigns daily. Assist in customer account management and collections by accepting payments, and monitoring and managing customer appointments. Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. Engage in ongoing training and remain updated on our evolving products and processes. Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* *Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements. QualificationsHigh school diploma or equivalent Excellent verbal and written communication skills Professional demeanor with customers and peers Meticulous attention to detail and ability to accurately enter data Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems Must be at least 18 years of age Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing Prior cash handling, cash drawer/vault management experience Bilingual (English/Spanish) is a plus and may be required for certain locations Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) What We OfferOur Benefits Include**:A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment A relaxed, business casual dress code that includes jeans and sneakers! **Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. About Us For over 30 years, Check Into Cash® has served as a national leader in short-term credit solutions. We offer a variety of money services to help families meet their ever-changing financial needs including Payday Advances, Cash Advances, Title Loans, Title Pawns, Check Cashing, Western Union®, Bill Pay Services, and Green Dot® Visa® Debit Cards in our centers as well as online loan products. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Best Match

Business Development Center Representative

Les Stanford Buick GMC Ferndale, MI

Les Stanford Buick GMC is looking for a competitive, motivated, team driven, professional to join us as an Automotive Business Development Center Representative. We are a fast growing, family owned dealership that provides a relaxed, friendly work culture with a reputation built on integrity and exceptional customer service. This is a full-time position with hours Monday thru Friday, no Weekend Hours!! Call center, collections and/or automotive knowledge is helpful but not required. Benefits: Monday-Friday operation. NO SATURDAYS OR SUNDAYS Full Benefits - 401K and Health Care Opportunity to advance Compensation plan higher than the industry standard with unit bonus Strong leadership team that works with you to reach maximum potential Family owned and operated Premier Buick GMC dealership You will... Handle all incoming internet email leads and internet phone leads Work with internet leads accordingly to set an appointment for both Sales and Service Direct customers to product information resources, including those available on the internet Deliver inquiries/messages intended for other sales personnel and departments promptly You have... Strong computer and internet skills Good verbal and written communication skills Self-motivation Proficiency with Microsoft Word, Excel, and Outlook as well as CRM experience preferred Drive to hit sales quotas and goals Ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Customer Relations Representative - State Farm Agent Team Member

Kandiss Ecton - State Farm Agent Ferndale, MI

Responsive recruiter Replies within 24 hours Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development About our Agency Now in her eighth year as a successful State Farm agent, Kandiss brings a unique background to her role in risk management, with a bachelor's degree in Clinical Laboratory Science and a decade of experience in the ER of a Level 1 Trauma Center. While she once witnessed the limitations of her team's ability to help patients, Kandiss now dedicates herself to helping customers proactively protect against the unexpected. Our team of nine spans two locations, providing high-quality service and meaningful support. We are also deeply involved in our community-proud sponsors of the Detroit Youth Choir's annual shows and active contributors to local initiatives. Kandiss serves on the Board of Trustees for Gift of Life Michigan and is a Founding Board Member of the Michigan Black Business Alliance. If you're looking to join a purpose-driven agency that values community impact and team collaboration, we'd love to have you with us! ROLE DESCRIPTION:As an Customer Relations Representative - State Farm Agent Team Member for Kandiss Ecton - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS:Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer Compensation: $50,000.00 - $70,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Ferndale, MI and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Customer Service Representative

Barlean's Ferndale, WA

DescriptionThis is a full-time onsite position at our facility located in Ferndale, WA.$22-$24 Per HourABOUT BARLEAN'SBarlean’s is a privately owned nutritional supplements brand based in Ferndale, Washington. We’re looking for a Customer Service Representative who loves helping people, communicates clearly, and enjoys working with a collaborative team to support both our consumers and retail partners.JOB SUMMARYThe Customer Service Representative is a key point of contact for customers and retailers, delivering friendly, accurate support via phone, email, and chat. This role also supports internal teams with order processing, account maintenance, and administrative tasks. Success in this role looks like timely responses, thorough documentation, attention to detail, and consistent follow-through.PRIMARY RESPONSIBILITIESRespond to customer and retailer inquiries via phone, email, and chat; provide accurate information and solutions.Support customers with product questions using approved information (ingredients, label details, usage directions, and company guidelines).Process consumer and retailer orders; review for accuracy and resolve discrepancies.Create and maintain customer/retailer accounts and update records accurately.Handle complaints with empathy and professionalism; document issues and follow up to ensure resolution.Create small-parcel shipments as needed and troubleshoot delivery issues.Collaborate with internal teams (e.g., Sales, Warehouse, QA) to resolve order, account, and product-related concerns.Use internal systems to log interactions, document outcomes, and maintain organized records.Ensure compliance with all GMP’s, GDP’s, Barlean’s SOP’s, and SQF regulations.RequirementsKNOWLEDGE AND SKILL REQUIREMENTS2+ years of customer service experience.Strong written and verbal communication skills; professional phone presence.Proficiency with Windows and Microsoft Office (Teams, Outlook, Excel).Customer-first mindset with strong active listening and problem-solving skills.Ability to multitask, prioritize, and manage time in an office environment.Professional, positive demeanor; empathy, emotional intelligence, and a sense of humor.PREFERRED QUALIFICATIONSExperience, education, or interest in nutritional supplements / health and wellness.Experience with EDI and ERP systems (e.g., SageX3, NetSuite, SAP etc.).Experience with ticketing/CRM tools (e.g., Freshdesk/Zendesk)Experience with Shopify or similar ecommerce platformsEDUCATION AND EXPERIENCEHigh school diploma or GED required.Associate’s or Bachelor’s degree preferred.WORKING CONDITIONSFull-time, in-office position in Ferndale, WA. Potential work-from-home Fridays may be available at the discretion of the Director of Customer Service.Department hours are 7:00 a.m. to 4:30 p.m.; specific shift schedule will be discussed during interviews.Must be able to work at a computer for extended periods.Rare evening or weekend work may be required.BENEFITSMedical, Dental, Vision and Life Insurance401K with company match5K Yearly Tuition Reimbursement (after one year of employment)Paid Time Off & Paid Holidays#J-18808-Ljbffr

Customer Service Representative

Activate Inc. Ferndale, MI

This range is provided by Activate Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$19.00/hr - $22.00/hrDirect message the job poster from Activate Inc.OverviewActivate is seeking a detail-oriented and experienced Customer Service Representative to support a client’s private gifting website. Customers will access the site to choose from six complimentary gifts, and this role ensures they receive seamless support throughout the selection and fulfillment process.This position is fully dedicated to one program and requires strong communication skills, professionalism, and reliability. The initial assignment is approximately one month, with the possibility of extension based on performance and client needs.Key ResponsibilitiesCustomer SupportProvide professional, friendly customer support via phone and live chat during business hours.Assist customers in navigating the private website and completing their gift selection.Follow all client-specific service guidelines and brand standards.Order & Data ManagementUpdate and maintain customer information within an internal dashboard.Track gift selections, shipments, and delivery status using ShipStation.Accurately document all customer interactions, questions, and resolutions.Inventory ManagementMonitor available inventory levels.Identify discrepancies or low-inventory notifications and escalated when appropriate.Program SupportManage fluctuating call and chat volumes during peak and slow periods.Support program accuracy and customer satisfaction by following detailed procedures consistently.Required QualificationsPrevious customer service experience is required (phone and/or live chat).Experience using dashboards, order management systems, or similar platforms.Strong data entry skills and attention to detail.High reliability and consistency in meeting scheduled hours.Ability to follow defined procedures and maintain accuracy under varying activity levels.Tools & SystemsPhone and live chat support system.ShipStation for shipment and fulfillment tracking.Computer-based role with alternating periods of high and low activity.In‑office position during all scheduled hours.Employment TermTraining begins the third week of January .Program launches February 1 .Seasonal role lasting approximately 1 month , with potential to extend based on performance and business needs.Seniority levelAssociateEmployment typeContractJob functionAdministrative, Customer Service, and Supply ChainIndustriesTransportation, Logistics, Supply Chain and StorageReferrals increase your chances of interviewing at Activate Inc. by 2x#J-18808-Ljbffr

Accounting Representative

Timken Ferndale, WA

Select how often (in days) to receive an alert:Ferndale, Washington, United States, 98248What Timken makes possible begins with you.Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today’s industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.Location: Timken Mounted Bearings, Ferndale, WA.Job Type: Full-Time.Shift: Day Shift.Schedule: Mon-Fri, 8hr assigned shift between 7am-5pmPay Range: Targeted Starting Salary $54,000 - $59,000; Full pay scale: $49,000 - $68,000What We Offer:Competitive Pay.Promotional opportunities are available upon skills development and mastery.Merit increases (based on budget, business and individual performance) each March.Benefits start on first day of employment.Cost-sharing options for Medical, Dental, Vision.Additional optional coverage including Identity Theft Insurance, Pet Insurance, Accident Insurance, etc.Company provided STD, LTD, AD&D,and Basic Life Insurance. Supplemental coverage available.401k and/or Roth 401k participation and company match after 1 month of employment + Quarterly Core Defined Contributions.Additional benefits such as: Work/Life Balance program, Tuition Reimbursement program, and PayActiv Earned Wage Access.10 paid holidays per year.15 Vacation Days per year (pro-rated on hire date); accrual rates increase with years of service.Position Summary: The Accounting Representative will assist with daily accounting department duties such as accounts payable, asset management, material costing deployment, and KPI data collection for the business. The Accounting Representative ensures timely invoice processing and coding accuracy in monthly cost center budget tracking. The position reports to the Plant Controller and is an on-site role.Process Accounts Payable invoices to appropriate plant cost centers and monitor cost center performance against budget.Post the monthly cycle count and annual physical inventory count results as needed.Prepare the inventory accuracy reporting for plant management to review and approve.Assist SAP (ERP system) material create and deployment workflow in corresponding views for the business unit.Support material deployment costing to prepare for the annual costing run.Prepare required reports and Key Performance Indicator’s data entry as needed.Utilize SAP and other systems to gather data to support other department reporting on a monthly basis.Support finance team for various tasks assigned.Basic Qualifications: Associate's Degree in Accounting required; Bachelor's Degree in Accounting preferred.1-3 years experience in accounting or bookkeeping, preferably in the manufacturing industry.All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.Timken is a global technology leader in engineered bearings and industrial motion. Our expanding portfolio of next‑generation solutions helps customers around the world improve efficiency, solve their toughest challenges, and push the boundaries of performance. We employ 19,000 people globally, operate from 45 countries, and posted $4.6 billion in sales in 2024.We have been recognized as one of America's Most Responsible Companies 5x by Newsweek and one of the World's Most Ethical Companies® 14x by Ethisphere.Why Choose Timken? Over a century of knowledge and innovationA culture of top performanceProducts that contribute to a sustainable worldA conviction to improve communities around usCompetitive salary and benefitsNot Ready To Apply? Stay connected by joining our network and we'll keep you informed about upcoming events and opportunities that match your interests.Job Segment: Accounts Payable, Accounting, Bookkeeping, ERP, SAP, Finance, Technology#J-18808-Ljbffr

Field Service Representative

Veolia Ferndale, WA

Company DescriptionVeolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.Job DescriptionJob Summary: As a Resident Field Service Technician, this individual will provide field service support with oversight for P66 Ferndale Operations and surrounding area. In this role, you will be responsible for operating and maintaining one of our systems, performing a variety of routine to complex tasks related to operation, maintenance, and the calibration of the equipment. This mission critical role involves potentially working on a variety of technologies including media filtration, softening, reverse osmosis (RO), and ultrafiltration (UF).Key CharacteristicsSafety & Environmental stewardship mindsetAbility to clearly follow instruction and work in a collaborative team environmentComfort working in an industrial (largely outdoor) settingGood attention to detailDemonstrated ability to perform analytical, mechanical and electrical hands‑on tasksDuties & ResponsibilitiesEnsure contract compliance of volume and quality specificationsOperate, monitor, and optimize equipment performancePerform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site‑specific testing requirements.Assist in providing service activities including parts refurbishment, maintenance, calibration of equipment, inspection, repair, performance testing, customer communications, project assessment and execution, and telephone customer supportHave the ability to work schedules that will fluctuate based on customer and business needs / demandsPerform diagnostics testing, repairs, test and calibration routines on the instruments, and complete all required paperworkAccurately account for all inventory transactions associated with the repair processProvide extensive equipment support and general hardware and software supportEnsure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle (if applicable) and comply with all Veolia Environmental, Health and Safety (EHS) policiesOther duties as assignedQualificationsKnowledge, Skills & AbilitiesStrong technical, mathematical and customer service skillsGeneral knowledge of electrical equipment, water chemistry and safetyVision, manual dexterity and coordination sufficient to service instruments and handle electrical equipmentAbility to learn applicable company procedures within a reasonable time from start of employmentComputer proficiency with a minimum of word processing and spreadsheets, and basic database knowledgeAbility to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as chemically aggressive fluids, such as acids and basesStrong verbal and written communication skillsSelf‑motivated, with the ability to drive projects to completion with minimal oversight, while demonstrating significant problem‑solving ability with an unfailing dedication to deadlines and commitmentsEducation & ExperienceHigh School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environmentValid Driver’s LicensePreferredBachelor or associate’s degree in science/engineering (STEM) or technical certificate in Instrumentation or Mechanical knowledgeWorking ConditionsRegularly work around machines, electrical, chemicalsWork at customer sites where instruments may be in difficult to reach spaces requiring using a ladder to reach, working in close/cramped/small spacesRegular requirement to reach with hands and arms, below and above shoulder heightRegular requirement to stand, sit, stoop, kneel, crouch, or crawlRegularly lift and/or move up to 30 pounds. Frequently lift and/or move up to 50 poundsPossible work at other sites in the area as needed. Travel up to 30% of the time.Additional InformationAt Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:Compensation – The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: 22‑33$/hr USDMedical, Dental, & Vision Insurance Starting Day 1!Life InsurancePaid Time OffPaid HolidaysParental Leave401(k) Plan – 3% default contribution plus matching!Flexible Spending & Health Saving AccountsAD&D InsuranceDisability InsuranceTuition ReimbursementDisclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H‑1B visa) for this opportunity****Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of VWTS, and no fee will be due.As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.#J-18808-Ljbffr

Sales Support Representative - Future Openings

Samson Rope Technologies Ferndale, WA

Samson Rope TechnologiesDescription: Samson, the worldwide leader in high performance cordage, is seeking to build a talent pool Sales Support Representatives, who will represent the company's best interests in providing for the product, service, communications and logistics needs of Samson's customers in support of day-to-day and long term organization needs and responsible for small account management. Plan, organize, follow-up, and report on the processing of customer orders, quotes, credits, and RGA's. Participate in various project efforts. Identify and resolve recurring customer problems. Responsible for practicing a high level of business ethics and professionalism and adhering to safety and quality guidelines in support of Samson strategy and core values.Applications will be accepted for consideration through January 30, 2026.Who You Are:Interested in future Sales Support Representative roles at Samson Rope.You thrive on building and owning customer relationships and helping customers solve problems.Excellent communicator. You exhibit strong customer service skills in verbal and written communications.Details and accuracy are your thing. Every detail matters to you.Learning new software and complex systems does not scare you.You can work your way around a computer and MS Office with ease.Able to learn and apply technical data and product information to help make decisions.You enjoy analyzing data and customer information to determine the right products and services for the customer.You have been told you are a good listener.You enjoy working independently and rolling up your sleeves to help team members when needed.Comfortable with managing processes that may be complex in nature.Urgency and commitment to the customer is important to you.Effectively managing your time and prioritizing is how you manage your day.You regularly look for opportunities to improve processes and systems.You like talking on the phone.You can keep customer and business information confidential.What You'll Do:Communicate directly with customers and sales. Gather all necessary information to process customer orders, quotes, credits, RGA's and service needs. Communicate back to customer via appropriate method (i.e. email, phone, or fax) regarding status of customer proformas and quotes, any changes to previously confirmed dates, or deviations from specifications.Process customer requests, orders, quotes, credits and RGA's in accordance with Samson procedures and in support of customer needs. Coordinate with other departments within Samson who are involved in the processing of customer requests. Ensure that these departments are aware of any time constraints or outstanding issues. These departments include but are not limited to Scheduling, Logistics, Shipping, AE, R&D, Sales, Credit, Marketing, and Operations.Maintain Customer Service metrics. Make decisions or take actions as appropriate to improve overall customer experience. Utilize spreadsheet, word processing and other software as well as ERP system in data analysis and preparation of information and correspondence as required.Participate in Customer Service Training Programs as needed and maintain an overall understanding of Samson Products and Services. Training as needed may also occur in the following departments Logistics, Shipping, QC, Operations, Sales and R&D. Participate in process improvement programs as needed (i.e. lean).Direct responsibility for the coordination of customer information, pricing / discount programs, and ship-to locations in all of Samson's systems.What You Should Have:Education/Experience:Required: HS Diploma or GED with 2 years relevant experience; or Associate's Degree with 1 year relevant experience.Desired: Customer Service experience in a manufacturing environment.Excellent relationship building and communication skills. Strong customer service skills in verbal and written communications.Our Team Enjoys Best-in-Class Benefits:We enjoy ample paid time away from the office with a starting PTO accrual of 15 days for vacation or sick leave, 10 paid holidays, a paid personal day, and paid volunteer time each year.We prioritize our employees' wellbeing and offer comprehensive and affordable Health, Dental and Vision insurance for employees and family. We also offer free Mental Health benefits and an optional free Wellness Plan.We celebrate our success as a team and offer annual profit sharing and bonus structures based on position.We invest in our employees' futures by offering a generous 401k match up to 6% of salary. We also offer tuition reimbursement for choosing to further your education.We ensure our employees are taken care of during unexpected events, offering paid bereavement leave, employer-paid life and disability insurance, and paid jury duty leave.We offer a paws-itive work environment and friendly well-behaved dogs are welcome to join their humans at work in the corporate office!All benefits are offered in accordance with our plan documents and policies.Compensation:Targeted hiring range: $24-27 per hourHiring rate will depend on qualifications and experienceSamson has established wage scales for all of our positions, which are based on a minimum and maximum. The targeted hiring rate above is set to allow for employee's growth within the role. The full range for this position is $22.12 (min) - $36.96 (max) per hour (Level I and II combined full range).About Us:With over 140 years in the rope industry, we are focused on meeting the needs of demanding customer applications. At Samson, we're not just about developing innovative synthetic rope solutions. We also pride ourselves on providing the industry's best service. From pre-sale to installation to post delivery follow-up, we want to ensure that we maximize customer experiences to the fullest potential through continually inventing, refining, and optimizing our products.This is an outstanding opportunity to join a team of pioneers keenly focused on making products that not only meet but exceed expectations. That ambition is reflected in our culture of ingenuity and attention to detail. But at the end of the day, it's our people, not just our products, that make Samson a dynamic company to work for.Samson Rope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.#J-18808-Ljbffr

Customer Service Representative: New Full-Time Opportunity in Ferndale!

Washington Staffing Ferndale, WA

Customer Service RepresentativeExpress Employment Professionals in Bellingham has partnered with a local Ferndale company to find an amazing Customer Service Representative to join their team! This is a full-time, long-term opportunity that offers competitive pay and benefits!Pay: $21.00 - $24.00/HRSchedule: Full-Time, Monday-Friday, 8:00 AM-5:00 PMLocation: Ferndale, WAJob Duties & Responsibilities include:Process customer order requests received via email & phone directly from customers or members of the sales teamProvide timely communication to customers that advises them of order processing and fulfillment timelinesEnsure orders are entered in efficiently, accurately, and in a timely fashionPrioritize all escalated requests and provide expedited resolution for any aging ordersCoordinate with other CSRs and Warehouse Teams to ensure that the customer Orders are processed appropriatelyEstablish familiarity with product catalog, features, and service model to effectively support customers and communicationsManage group e-mail and own responsibility for all requests for the assigned business groupsProcessing incoming requests via phone, email, or internal client communications in a timely and effective mannerEnsure Service Level Agreements are met regarding case processing timesPrepare credit/debit memos and send to customerCoordinate with the client for required approvalsFollow up until resolution and send confirmation to the customerSend return request forms to customers to fill out and returnProcess customer requests while adhering to defined returns/ sales policiesCoordinate with CSRs/ Sales for needed information and approvalsProvide notifications and coordinate with customers and carriers to ensure pickups of material and routing to the appropriate facility or customer (ship-to) addressProvide follow-ups to customers, warehouse teams regarding requestsAdditional duties as assignedThis Company Offers:Health InsurancePaid Time OffBenefits Offered to all Express Associates:Medical PlanDental PlanHoliday Pay (6 observed days)401(K) Retirement Savings PlanVision/Eyewear PlanLife InsurancePrescription Drug ReimbursementShort-Term DisabilityReferral Bonus of $200.00 for every successful referralWeekly PayDirect DepositVisa Cash CardDouble the Reward Referral ProgramKnow someone looking for work or open to new opportunities? Refer them to Express Employment Professionals in Bellingham. When they work 80 hours, you both earn $100. It's that simple. Help a friend. Earn cash. Everyone wins.For confidential consideration, apply by calling or texting our office at 360-734-2457 for an immediate phone interview or complete an online application on our website.

FT Customer Support Representative - Work From Home

PhoneBurner Ferndale, WA

[Customer Service / Remote] - Anywhere in U.S. / Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate responses by consulting available resource material and information; Keep required reference materials up-to-date; Problem solve technical issues and escalate issues as appropriate; Develop a deep understanding of the needs of customers, and communicate these needs with the management team...Hiring Fast >>

Entry Level Sales Representative

Divinity Group LLC Ferndale, WA

Job DescriptionJob DescriptionEntry-Level Sales RepresentativeDiscipline. Execution. Mission Accomplished.Divinity Group is building a team of high-performance professionals who take ownership of their results, execute with precision, and thrive under structure and accountability. We are seeking Entry-Level Sales Representatives ready to step into the field, operate with discipline, and master the skills needed to succeed in business-to-business sales.This is not a casual role. Success is earned through preparation, consistency, and relentless focus. Every day is an opportunity to sharpen your skills, exceed expectations, and lead by example.Mission ObjectiveAs an Entry-Level Direct Sales Representative, your mission is to:Engage with local businesses face-to-face to provide supplemental insurance solutions that protect employeesExecute a structured, repeatable sales system with precision and disciplineBuild trust-based relationships that create long-term resultsTrack, report, and analyze your performance to continuously improveFollow direction from leadership while taking initiative to excel independentlyThis role is designed to develop your skills, knowledge, and leadership abilities, preparing you to advance into senior sales or trainer roles as you prove your capabilities.Operational DetailsRole Type: Full-Time Independent ContractorWork Location: Remote, with in-person B2B field operations in your communitySchedule: MondayFriday, with occasional weekends as neededCompensation: $65,000$85,000 annually (starting weekly draw, transitioning to uncapped commissions and performance bonuses)Key ResponsibilitiesConduct direct B2B sales with discipline, focus, and professionalismIdentify opportunities, execute the sales process, and close deals with precisionMaintain accurate records, performance metrics, and activity logsUphold standards of reliability, punctuality, and accountability in all actionsTrain, learn, and adapt continuously to improve your results and effectivenessContribute to a team culture of high standards, healthy competition, and mutual supportCandidate ProfileSelf-motivated, disciplined, and results-drivenComfortable executing independently while following structured systemsCoachable, resilient, and able to handle challenges with focusStrong communicator with professional presence and integrityNo prior sales experience required; drive and accountability are mandatoryThis role is built for individuals who measure themselves by their own performance, push past limits, and rise to every challenge.Why Divinity GroupStructured onboarding and intensive field trainingMentorship and guidance from high-performing leadersCRM tools and state licensing reimbursement providedPerformance-based compensation with uncapped earning potentialClear advancement path into senior sales, trainer, or leadership rolesHigh-performance, mission-driven culture that rewards discipline, accountability, and resultsAbout Divinity GroupDivinity Group develops professionals who execute with discipline, lead by example, and achieve results with precision. If you are ready to embrace structure, push your limits, and master a career in sales, this is the environment to achieve your mission.Learn more at www.divinitygroupllc.com

B2B Insurance Sales Representative

Divinity Group LLC Ferndale, WA

Job DescriptionJob DescriptionB2B Insurance Sales RepresentativeFor Professionals Who Thrive on Challenge & VictoryCompany: Divinity GroupLocation: Flexible / Independent Contractor (Face-to-Face B2B Sales)Salary: $70,000$90,000+ per year (starting draw, unlimited commissions, performance bonuses)About the Role:Divinity Group is seeking an Insurance Sales Representative to sell supplemental insurance in a face-to-face B2B environment. This is an independent contractor role where your focus, discipline, and drive directly impact your success. Here, you'll master your craft, achieve goals, and be part of a team that does the same.What You'll Do:Sell supplemental insurance to businesses, building strong, lasting relationships.Continuously refine and maintain your sales skills for consistent high performance.Coach and mentor teammates, helping elevate the entire team.Take ownership of your schedule and resultspush beyond limits, and turn setbacks into comebacks.Who You Are:You have an athletic mindset: disciplined, resilient, focused, and competitive.You thrive in independent roles but value being part of a supportive, high-performing team.You embrace challenges, learn from setbacks, and return stronger every time.You are motivated by results and are committed to achieving them.Why Join Divinity Group:High earning potential: $70,000$90,000+ per year, including a starting draw, unlimited commissions, and performance based bonuses.Independent flexibility: Set your own schedule and manage your success.Team culture: Learn, grow, and mentor with top-performing agents.Professional growth: Business to business sales experience that hones skills and builds expertise.If you're ready to turn focus, resilience, and drive into a high-performing career, join Divinity Group today. Visit www.divinitygroupllc.com to learn more and apply.

B2B Sales Representative Entry-Level

R.I.S.E. Financial Ferndale, WA

Job DescriptionJob DescriptionB2B Sales Representative Entry-LevelWe're looking for an ambitious, bold, and results-oriented individual to join our team as a B2B Sales Representative Entry-Level. In this business-to-business direct outside sales role, you'll be out in the field, connecting with new clients, building relationships, and closing deals.This position offers autonomy and unlimited earning potential. With uncapped commissions, the harder you push, the bigger the reward. Plus, a weekly base draw option ensures you have support while you get started. This is not a desk job this is an opportunity to own your success and make an impact.About Us:At RISE Financial Group, we are a team of ambitious, service-minded professionals committed to helping businesses in the community and individuals on our team grow and thrive. We value relentless spirits, integrity, and a growth mindset. Our culture is built on the belief that success is earned through hard work, perseverance, and the drive to continuously improve. We're dedicated to providing exceptional service to our clients while fostering an environment where individuals can reach their full potential. Join us, and be part of a team that is determined to rise above and beyond expectations.Position Overview:As a B2Binsurance agent, you will be responsible for cultivating and managing your own client base. This role involves meeting with business owners and decision-makers to offer our suite of supplemental insurance products and services. You will receive comprehensive training and ongoing support to help you succeed in your assigned sales territory.Key Responsibilities:Generate leads and identify new business opportunities through proactive outreachBuild and maintain strong, long-term relationships with clientsPresent and sell services to decision-makers in businessesNegotiate contracts and close deals with confidenceStay results-focused and achieve sales targetsQualifications:Strong drive to succeed and challenge yourself to exceed expectationsExcellent communication and negotiation skillsAbility to build rapport quickly and take charge in conversationsSelf-motivated and able to work independentlyPrior sales experience is not required; however, a minimum of 5 years of professional employment (post high school) is necessary.Must be willing to attain a state health insurance license (assistance is provided)Compensation & Benefits:Earnings Potential: $65,000$85,000 per year, with uncapped commissions (earn more with every sale) including weekly draw pay, and bonuses.Flexible Schedule: Define your own goals and manage your time.Career Development: Comprehensive training and support to set you up for success, including options for bi-annual retreats, and one-on-one mentorship.Incentives: Enjoy trips, cash bonuses, and stock options.Licensing: Assistance and reimbursement for obtaining your state health insurance licenseThis is more than just a sales job. It's an opportunity to take control of your future, push your limits, and succeed on your own terms. If you're ready to take charge, we want to hear from you.Learn more about us at RISE Financial Group.

Customer Relations Representative - State Farm Agent Team Member

Kandiss Ecton - State Farm Agent Ferndale, MI

Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development About our AgencyNow in her eighth year as a successful State Farm agent, Kandiss brings a unique background to her role in risk management, with a bachelors degree in Clinical Laboratory Science and a decade of experience in the ER of a Level 1 Trauma Center. While she once witnessed the limitations of her teams ability to help patients, Kandiss now dedicates herself to helping customers proactively protect against the unexpected.Our team of nine spans two locations, providing high-quality service and meaningful support. We are also deeply involved in our communityproud sponsors of the Detroit Youth Choirs annual shows and active contributors to local initiatives. Kandiss serves on the Board of Trustees for Gift of Life Michigan and is a Founding Board Member of the Michigan Black Business Alliance.If youre looking to join a purpose-driven agency that values community impact and team collaboration, wed love to have you with us!ROLE DESCRIPTION:As an Customer Relations Representative - State Farm Agent Team Member for Kandiss Ecton - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES:Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarificationPromote successful and long-lasting customer relations.QUALIFICATIONS:Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredExperience managing client relationships is preferredInterest in marketing products and services based on customer needsExcellent communication skills - written, verbal, and listeningDedicated to customer serviceAble to anticipate customer needsAble to effectively relate to a customer

Account Representative - State Farm Agent Team Member

Kandiss Ecton - State Farm Agent Ferndale, MI

Job DescriptionJob DescriptionBenefits:401(k)Health insuranceBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentAbout our AgencyNow in her eighth year as a successful State Farm agent, Kandiss brings a unique background to her role in risk management, with a bachelors degree in Clinical Laboratory Science and a decade of experience in the ER of a Level 1 Trauma Center. While she once witnessed the limitations of her teams ability to help patients, Kandiss now dedicates herself to helping customers proactively protect against the unexpected.Our team of nine spans two locations, providing high-quality service and meaningful support. We are also deeply involved in our communityproud sponsors of the Detroit Youth Choirs annual shows and active contributors to local initiatives. Kandiss serves on the Board of Trustees for Gift of Life Michigan and is a Founding Board Member of the Michigan Black Business Alliance.If youre looking to join a purpose-driven agency that values community impact and team collaboration, wed love to have you with us!ROLE DESCRIPTION:As Account Representative - State Farm Agent Team Member for Kandiss Ecton - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES:Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.

B2B Sales Representative

Divinity Group LLC Ferndale, WA

Job DescriptionJob DescriptionB2B Sales RepresentativeAbout The Role:The Divinity Group is seeking a driven B2B Sales Representative with a first-responder mindsetcalm under pressure, decisive, and action-oriented. This commission-based, independent contractor role is perfect for professionals with 4+ years of career experience, especially those who thrive in high-stakes environments.If you enjoy building relationships, closing deals, and making a meaningful impact, this role gives you the autonomy and support to succeed on your terms.What You'll Do:Identify, engage, and sell to business clients.Build and maintain strong professional relationships.Manage your pipeline and close deals independently.Represent The Divinity Group with professionalism and urgency.What We're Looking For:4+ years of professional experience (sales, first responder, or high-pressure roles a plus)Self-motivated, disciplined, and goal-orientedCalm, decisive, and resourceful under pressureStrong communication, negotiation, and relationship-building skillsWhat We Offer:High earning potential: $70,000$90,000+ per year, including starting draw, unlimited commissions, and performance bonusesFlexible & remote: MondayFriday with occasional weekends as neededAutonomy & independence: Own your territory and your successSupportive, high-performing team: Collaborate with driven professionals who value results and integrityWhy The Divinity Group:If you're a proactive, resilient sales professional who thrives in fast-paced environments and enjoys high-reward opportunities, you'll fit right in.Learn more about us: divinitygroupllc.com

Automotive Business Development

Legend Motors Of Waterford Inc Ferndale, MI

Work Life Balance

Customer Relations & Growth Specialist | Flexible Schedule

Agentkandiss Ferndale, MI

A local insurance agency in Ferndale, MI, is seeking a Customer Relations Representative to enhance client relations and support business operations. The ideal candidate will have a background in sales, strong communication skills, and a commitment to exceptional customer service. This role offers the chance to grow your career while making a positive impact in the community and comes with competitive salary and benefits.#J-18808-Ljbffr

Manufacturing AP & Inventory Accountant (SAP)

Timken Ferndale, WA

A leading global technology company in Ferndale is hiring an Accounting Representative to assist with daily accounting tasks. The role involves processing accounts payable, managing cost center budgets, and supporting data collection for performance tracking. Candidates should have an Associate's Degree in Accounting and 1-3 years of relevant experience, preferably in manufacturing. Timken offers competitive pay and numerous benefits, including health insurance and a 401k match.#J-18808-Ljbffr