Banking Center Manager jobs in Warren

Call Center Manager

LIPARI FOODS OPERATING COMPANY, LLC Warren, MI

Description This newly created role, located at our corporate office in Warren, MI, is responsible for leading and developing the inside sales team while also serving as the primary administrator for the cloud-based contact center solution. The ideal candidate combines strong people leadership with the technical acumen needed to optimize systems, processes, and performance. Key ResponsibilitiesTeam Leadership & Performance Hire, train, coach, and develop a high-performing inside sales team. Set clear sales targets and provide ongoing coaching and accountability to ensure goals are met or exceeded. Develop, track, and analyze key performance indicators (KPIs); deliver regular insights and performance feedback. Process & Operational Excellence Design, document, and optimize contact center processes to drive efficiency and consistency. Collaborate with cross-functional teams (Sales, Marketing, IT, etc.) to identify needs, refine processes, and implement improvements. Contact Center System Administration Oversee day-to-day system operations, including performance monitoring and issue resolution. Stay current on system updates, enhancements, and best practices; proactively implement new features. Serve as the primary point of contact for all contact center system-related inquiries, providing technical support and troubleshooting. Customization, Configuration & Enablement Configure and customize the contact center platform (fields, queues, workflows, routing, etc.) to support evolving business needs. Develop and deliver user training, onboarding, and documentation for new and existing team members. Reporting & Analytics Build and maintain dashboards and reports that provide actionable insights into customer interactions, sales activity, and overall performance. Support data-driven decision-making through strong analysis and recommendations. Required Qualifications & Skills Bachelor's degree in Business Administration or a related field preferred. Proven experience leading, coaching, and developing teams. Customer-first mindset with strong collaboration skills. Proficiency with cloud-based contact center solutions (RingCX preferred). Solid understanding of contact center operations and best practices. Strong analytical, troubleshooting, and problem-solving abilities. Excellent verbal and written communication skills. High attention to detail, strong organizational skills, and the ability to manage multiple priorities. Ability to work both independently and collaboratively in a fast-paced environment. About Lipari Foods Headquartered in Warren, Michigan, Lipari Foods is a leading independent distributor built around global and specialty foods. With a customer-first mindset, they serve customers through 67 depots across 32 states and growing. Lipari brings the world's most craveable flavors to shelf with an end-to-end approach that combines exclusive and owned brands, retail services, innovative tools, and dependable delivery across 10 categories including deli, bakery, frozen/dairy, specialty grocery, international specialty, meat/seafood, packaging, confections, foodservice/prepared foods, and convenience.

Quick Apply

Banking Center Manager

Old National Bank Warren, MN

Banking Center ManagerJob Locations US-MN-WarrenCategory/Function Retail Banking CenterPosition Type Regular Full-TimeRequisition ID 2026-19311Workplace Type On SiteOverviewOld National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. ResponsibilitiesThe Banking Center Manager is responsible for the administration and efficient operation of the banking center including branch profit and loss; successful execution of the sales process; client satisfaction and retention; implementation and compliance with all operational standards, legal and regulatory requirements; hiring, training, development and evaluation of staff; meeting individual sales goals; utilization of sales strategies and business calling expertise to develop new and expand existing customer relationships: The Banking Center Manager has individual responsibilities for direct client sales and service including account opening, loan applications, service inquiries and transaction processing as needed. They have individual sales goals as well as the responsibility for maximizing the sales and profitability of the entire banking center. Salary Range The salary range for this position is $60,000 - $121,300 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Banking Center Profitability and Oversight Assist the Community Banking Executive and Community Banking Market Manager in establishing, monitoring, and evaluating banking center and individual sales and service goals. Conduct regular meetings with banking center team to build product knowledge, review goals and expectations, recognize areas of success and opportunities for development; share corporate marketing campaign and supporting materials, and proactively introduce all servicing channels to consumer and business clients. Participate and encourage attendance in local community events and activities to activate partnerships within the area, through volunteerism of team members and corporate financial support. Client Centric Sales Approach Build banking center team focused on a consultative sales approach, uncovering needs of clients, and providing education and advice regarding the products and services available to meet the clients' needs. This includes hiring, training, mentoring, and developing team members to create a proficient team with loan and deposit knowledge. Leads team in educating clients of all consumer and small business loan and deposit products and services; promotes line of business resources through joint calling efforts including mortgage, investments, wealth management, private banking, commercial, treasury management and merchant processing; as well as the wide range of banking channels available to clients, including emerging technology and digital solutions to enhance the client experience Proactively coaches to ensure adherence to all regulatory requirements and guidelines, ethical standards and encourages sharing of best practices and effective sales techniques and tools Operational Excellence Staff to company benchmarks, ensuring all service standards are met or exceeded; respond to client inquiries in alignment with company policies, procedures, and standards; plan and assign banking center staffing to ensure optimal client service. Partners with the Market Service Leader to ensure appropriate oversight of banking center operations including compliance with bank policies, procedures and audit standards, compliance with legal and regulatory requirements, compliance with security practices/procedures and oversight of security equipment. Key Competencies for Position Execution Leadership: Communicates goals, tracks progress against key goals/metrics, effectively utilizing diverse talent and resources to achieve goals. Empowers team members and holds them accountable based on appropriate level of authority; manages progress effectively and takes appropriate measures to address performance issues. Seeks to identify what caused the issue, consults with lines of business and subject matter experts, as appropriate, to determine the best solution and acts within approved policies, procedures, and established guidelines. Client Leadership: Client Experience - Fosters a culture that enables others to deliver an exceptional client experience, anticipates, escalates and/or takes action when work processes, procedures, or policy implementation issues may affect the client, always working to resolve issues and design solutions with a clear picture of the client in mind. Seeks information about the client/client's business to develop sound solutions to meet each client's needs, following through on client commitments despite time pressures or obstacles; follows up to ensure the client is satisfied. Culture Leadership: Is accessible, approachable, and helpful to others, builds relationships, establishes trust, credibility, and respect with others through a track record of delivering on commitments, inspires team members to demonstrate our culture and core values, coaching and developing team members to act honestly and ethically in all efforts.People Leadership: Actively seeks to attract the best talent and to develop team members effectiveness in their current and future roles, encourages and values diversity. Gives, receives, and asks for feedback, creates a supportive, encouraging environment which empowers team members to stretch beyond what they thought they could do, while holding team members accountable for goals and deliverables. Qualifications and Education Requirements Education: Bachelor's Degree in business related field preferred or equivalent work experience 4+ years banking experience with 2+ years consumer lending experience 2+ years of supervisory experience, preferably in the banking or retail industry Licenses/Certifications: must be eligible to register with the National Mortgage Licensing System and Registry (NMLS) Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! Need help finding the right job?We can recommend jobs specifically for you! Click here to get started.If you're qualified for a position but need additional help with the application because of a disability, please email [email protected] (This email will respond to accommodation requests only.)

Immediate Start

Call Center Manager

LIPARI FOODS OPERATING COMPANY, LLC Warren, MI

Distribution Center Loss Prevention Manager - Lordstown, OH

TJX Companies Warren, OH

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: The Opportunity: Contribute To The Growth Of Your Career. The Distribution Center Loss Prevention Manager is responsible for the Loss Prevention, Physical Security and Fire Safety Programs within the DC and works in partnership with Operations management to resolve shrinkage issues and protect company assets. Manage the implementation and execution of all loss prevention, physical security and safety programs within the DC. Ensure all shrink awareness, access control, alarm system management, merchandise audit security programs, transportation and seal control. Secure facility and its associates during emergencies and labor-related concerns and events. Manage the recruiting, hiring and training of LP associates within the building to ensure technical and professional development. Develop, in conjunction with the DC Occupational Health and Safety Manager, fire/safety programs to ensure compliance with company insurance, OSHA and NFPA guidelines. Develop relationships with outside agencies, local police, fire departments, insurance companies and external security agencies. Manage all investigations within the DC. Perform special projects as assigned. Who We Are Looking For: You. Bachelor's degree or equivalent related experience. Knowledge of Distribution Center operations is preferred. Proven knowledge of Loss Prevention, physical security and safety regulations Investigations/interviewing skills. Minimum of 3 years directing security operations and Loss Prevention management experience, preferably in a DC environment. Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 2900 Ellsworth Bailey Rd Location: USA HomeGoods Distribution Center Lordstown This position has a starting salary range of $83,100.00 to $106,000.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

Senior Manager - Global Program Management, Global Artisan Innovation Center

General Motors Warren, MI

Job DescriptionThe Global Artisan Innovation Center (GAIC) unites the former Pre-Production Operations (PPO) for Vehicles in Warren, the Pre-Production Operations for Global Propulsion Systems (GPS) in Pontiac, their counterpart facilities in China, Brazil and South Korea as well as the Cadillac Artisan Center – Home of the Cadillac Celestiq – and Tooling Equipment International (TEI) in Livonia.In this center of excellence, GM’s Global Manufacturing Engineering (ME) Team is challenging the limits of what is possible and embracing agility to reimagine how to build next generations of Vehicles and Propulsion Systems. Working cross-functionally, we bring together our most talented Skilled Trades alongside ME Engineers, Product Engineering, Manufacturing Operations, Program Management and many other areas of expertise.In this highly technical organization, we embrace new technologies like AI and Virtual Reality, build all GM Prototype Engines, Transmissions, Electric Drive Units, Pre-Production Cars and Trucks as well as hand-build GM’s most luxurious production vehicles like the highly bespoke Cadillac Celestiq and other GM curated Limited Edition vehicles.Our diverse team combined with our flexible Machining, Tooling and Stamping (MTS) shop enables the Global Artisan Innovation Center to successfully compete with outside suppliers to support GM Engineering and GM Manufacturing with tasks, projects or builds that are not well-suited for high volume plant.What You will DoAs Senior Manager, you will lead our Global Program Management teams for Vehicle and GPS in Warren and Pontiac respectively. In this role, you and your salaried teams will manage the planning and execution of our Launch Readiness activities for all Global Pre-Production Hardware and Software stages for both Vehicle and GPS as well as for Ultra-Low volume production builds and non-standard work opportunities.Your team will develop, execute and continuously improve common processes and deliverables in support of GAIC Launch Events. This role requires significant collaboration, problem-solving and conflict management skills to achieve agreements and alignment amongst Engineering, Manufacturing, Validation, Specification and Program teams. Your managerial courage guides you to drive collaboration between functional Leaders to achieve best possible total enterprise results.Operational Excellence, Business Performance, People Leadership and CultureEnsure that all key milestones and deliverables are achieved on time, within quality standards and within budget for the different hardware stages to fulfill all requirements for Pre-Production and Production-Tooled Build components and vehicles.Lead all scheduling and capacity planning for GAIC/PPO to assure operating plans are achievable and capacity constraints are visible.Lead workshare discussions across GAIC/PPO regions to optimize total enterprise costs, capacity and investment.Lead development and continuous improvement of all launch management standardized work to enable successful planning and execution of all build phases for respective programs.Lead the “Lessons Learned” process for Global GAIC/PPO to address improvement opportunities to Pre-Production and Production-Tooled Build processes.Lead the execution of key process “gates” to improve Electrical Readiness in all hardware and software build stages.Lead a Global launch management team supporting common process development and deployment in PPTB, PTB, RLM and Gamma builds.Serve as a key voice in the Product Quality Readiness Reviews (PQRR) process for PPTB and PTB Start and Exit gates and respectively the PSQRR (Propulsion System Quality Readiness Review) for RLM and Gamma builds.Actively participate in the weekly Quality Wall process to ensure program metrics and deliverables are being achieved.Support New Technology Deliverable wall and Quality wall reviews.Support the Lead Unit Build process to highlight, address, and contain early product or build concerns in PPTB and PTB, RLM and Gamma.Support GMS implementation and leads Business Plan Deployment for the Program Management team.Support the development and implementation of new processes to improve “PPTB and PTB, RLM and Gamma Builds as the 1st Launch Events.”Manage the communication of Program Deliverable Status and Scorecard to the Global Engineering and Manufacturing Senior Executive leadership team.Support the escalation of critical build issues which may impede build timing performance.Lead and foster a culture of creativity and innovation with an emphasis on Workplace of Choice.Skills & QualificationsRequired10 years or more of experience leading salaried organizations.Key competencies required: Strategic agility, drive for results, customer focus, timely decision making, building effective teams, innovation management, managing vision and purpose, and leading during ambiguity.Exceptional planning, organizational and analytical skills.Excellent oral and written communication skills.High level of interpersonal skills to work effectively with others.Ability to build relationships across functions and influence others.Previous experience within Product Engineering, Manufacturing Engineering, Pre-Production Operations and Program Management.PreferredPrevious Launch experience.Strong knowledge of GM’s Global Vehicle Development Process (GVDP).5 years or more of experience in manufacturing operations.Knowledge of Stamping, Body, GA & Global Propulsion Systems.Prior experience in a global role.EducationBachelor’s Degree in a technical or related field (or equivalent experience) is required.Master’s Degree preferred.Additional InformationThis leadership position requires the successful candidate to be onsite 5 days a week and possibly more depending upon operational schedules.Work locations include both Warren (MI) and Pontiac (MI).Minimal other travel required.This role may be eligible for relocation assistance.GM does not provide immigration sponsorship for this role.GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.This job may be eligible for relocation benefits.About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join UsWe believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.Benefits OverviewFrom day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .Non-Discrimination and Equal Employment Opportunities (U.S.)General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .AccommodationsGeneral Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email ([email protected]) us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:Our Company (https://search-careers.gm.com/en/working-at-gm/)Our CultureHow we hire (https://search-careers.gm.com/en/how-we-hire/)Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.Explore our global locations (https://search-careers.gm.com/en/locations/)We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM’s Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click “Apply Now” on the job posting of interest.The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Dynamic Environment

Member Contact Center Manager

Community Choice Credit Union Warren, MI

Contact Center Manager Do you thrive in fast-paced environments where leadership, strategy, and service excellence come together? Community Choice Credit Union is looking for a Contact Center Manager to lead our frontline teams and deliver an exceptional member experience every day. This is your opportunity to drive strategy, inspire teams, and make a lasting impact on thousands of members who rely on us for their financial needs. What You'll Do Lead with vision: Oversee daily contact center operations while aligning with organizational goals and service standards. Inspire teams: Coach and develop Team Managers, fostering a culture of accountability, growth, and recognition. Drive results: Monitor KPIs such as service levels, quality scores, and Net Promoter Score (NPS) to ensure strong performance. Collaborate across the credit union: Partner with Quality, Training, IT, and senior leadership to deliver innovative solutions. Manage resources: Oversee staffing, workforce planning, budgeting, and technology to maximize efficiency. What We're Looking For Bachelor's degree in Business, Operations, or a related field. 5+ years of experience in contact center operations, including at least 2 years in a leadership role. Credit union or financial services background preferred. Strong skills in workforce management platforms (e.g., Five9, NICE, Verint) and data-driven decision-making. A leader with excellent communication, coaching, and change management abilities who thrives in a dynamic environment. Why Join Us? At Community Choice, we believe in empowering our people to grow, lead, and innovate. As Contact Center Manager, you'll play a key role in shaping how we serve members and support your team in reaching their full potential. We offer: Competitive compensation and benefits Hybrid/remote flexibility based on business needs A culture focused on collaboration, recognition, and member impact Ready to Apply? If you're ready to lead with purpose and elevate member service, we'd love to hear from you. Apply today and join a team committed to making a difference.

Member Contact Center Assistant Manager

Community Choice Credit Union Warren, MI

Contact Center ManagerCommunity Choice Credit Union Hybrid Work Arrangement Eligible Do you love developing people, creating exceptional member experiences, and leading a high-performing team? If you're energized by coaching, driving results, and making a meaningful impact every day, Community Choice Credit Union wants to meet you! We're searching for a Contact Center Manager-a people-centered leader who will guide, inspire, and elevate our Member Contact Center team. In this role, you'll shape culture, champion service excellence, and ensure our members receive an exceptional experience with every interaction. Why This Role Matters As the first level of leadership within the Contact Center, you will mentor and empower team members, reinforce our core values, and foster an environment of growth, accountability, and continuous improvement. You will be a visible, trusted leader who sets clear expectations, observes performance daily, celebrates wins, and helps team members reach their fullest potential. What You'll Do Lead, coach, and develop Member Contact Center team members to achieve individual and organizational goals. Create a positive, high-performance culture where clear expectations, trust, and open communication drive success. Monitor and elevate performance, providing feedback, recognition, and targeted development opportunities. Manage daily operations, including work assignments, schedules, operational processes, and workflow efficiency. Track and analyze sales performance, ensuring Contact Center goals are achieved and exceeded. Develop and execute sales and promotional strategies that support credit union growth. Ensure accurate and timely handling of telephone, email, and TMC escalation requests. Oversee script accuracy by reviewing and updating TMC scripts to ensure members receive correct and timely information. Support compliance excellence, ensuring policies, procedures, and NCUA requirements are followed consistently. Recruit, interview, and select team members who will contribute to a strong, engaged, and enthusiastic team. Who You Are You are a people-first leader with a passion for coaching, accountability, and delivering a best-in-class member experience. You're energized by helping others grow, improving processes, and seeing measurable results from your leadership. What You Bring 2-5 years of experience in a financial institution or related field. 2-5 years of leadership experience strongly preferred. Strong knowledge of financial products, services, and Member Contact Center operations. Proven ability to coach, mentor, and inspire a team. Clear, confident communication and relationship-building skills. Ability to drive results, meet goals, and maintain high standards of service. Formal leadership/management education is a plus. Work Environment This role is eligible for a Hybrid Work Arrangement based on performance and business need. Community Choice Credit Union is committed to creating an inclusive and accessible workplace. Reasonable accommodations are available to support team members with disabilities. Join Us! If you're ready to lead with purpose, inspire others, and make a meaningful impact for our members and team, we invite you to apply today.

Call Center Project Manager

Skill Warren, MI

OverviewPlacement Type: Temp to PermSalary: $40-45 HourlyStart Date: Mar 16, 2026As a key player, you will act as the primary liaison between our domestic leadership and our international consultation center operations. Your focus will be on driving performance through influential leadership, working closely with dedicated offshore Team Leads to ensure our international partnerships are productive, compliant, and consistently meet company goals. This is an opportunity to make a significant impact by fostering strong relationships, streamlining workflows, and ensuring consistent, high‑quality service delivery on a global scale.What You'll DoStrategic Liaison: Serve as the central point of contact between domestic leadership and international operations, ensuring seamless communication and strategic alignment.Performance Management: Monitor, analyze, and report on Key Performance Indicators (KPIs) for the international team, identifying trends, gaps, and successes to drive continuous improvement.Relationship Management: Cultivate and manage strong relationships with international Team Leads, providing them with essential resources, constructive feedback, and strategic direction to empower their teams.Process Optimization: Standardize workflows and communication protocols to enhance efficiency and reduce friction between domestic and international teams.Quality Assurance: Ensure international teams consistently maintain the highest standards of service and adhere to company brand guidelines and compliance requirements.Reporting: Deliver regular performance updates to executive stakeholders, translating complex international data into actionable business insights.Required QualificationsExperience: 3-5+ years of Project Management experience, ideally within a call center, Business Process Outsourcing (BPO), or international operations environment.Cross-Cultural Competency: Proven ability to collaborate effectively with diverse international teams, demonstrating an understanding of cultural nuances.Analytical Skills: Strong capability to interpret data and KPIs to identify opportunities and drive performance improvements.Communication: Exceptional verbal and written communication skills, with the ability to navigate time zone differences and foster clear, effective dialogue.Leadership: Demonstrated experience managing through influence rather than direct reporting lines, successfully guiding localized leads and their teams.Industry expertise: Demonstrated experience working in automotive.Highly Desired QualificationsSpecific experience working with diverse international teams, particularly in regions known for robust customer service operations.Experience within a fast‑paced, complex global industry.Success in this role will be measured byMeeting or exceeding established international KPIs (e.g., CSAT, AHT, Resolution Rates).Significant reduction in communication bottlenecks between domestic and international teams.Achieving consistency in service delivery across all shifts and global operations.Candidates must currently be eligible to work in the United States without a sponsorship.#LI-NP1About Aquent TalentAquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!Aquent is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.#J-18808-Ljbffr

Call Center Project Manager

Skill Warren, MI

OverviewPlacement Type: Temp to PermSalary: $40-45 HourlyStart Date: Jan 19, 2026As a key player, you will act as the primary liaison between our domestic leadership and our international consultation center operations. Your focus will be on driving performance through influential leadership, working closely with dedicated offshore Team Leads to ensure our international partnerships are productive, compliant, and consistently meet company goals. This is an opportunity to make a significant impact by fostering strong relationships, streamlining workflows, and ensuring consistent, high‑quality service delivery on a global scale.What You’ll DoStrategic Liaison: Serve as the central point of contact between domestic leadership and international operations, ensuring seamless communication and strategic alignment.Performance Management: Monitor, analyze, and report on Key Performance Indicators (KPIs) for the international team, identifying trends, gaps, and successes to drive continuous improvement.Relationship Management: Cultivate and manage strong relationships with international Team Leads, providing them with essential resources, constructive feedback, and strategic direction to empower their teams.Process Optimization: Standardize workflows and communication protocols to enhance efficiency and reduce friction between domestic and international teams.Quality Assurance: Ensure international teams consistently maintain the highest standards of service and adhere to company brand guidelines and compliance requirements.Reporting: Deliver regular performance updates to executive stakeholders, translating complex international data into actionable business insights.Required QualificationsExperience: 3-5+ years of Project Management experience, ideally within a call center, Business Process Outsourcing (BPO), or international operations environment.Cross‑Cultural Competency: Proven ability to collaborate effectively with diverse international teams, demonstrating an understanding of cultural nuances.Analytical Skills: Strong capability to interpret data and KPIs to identify opportunities and drive performance improvements.Communication: Exceptional verbal and written communication skills, with the ability to navigate time‑zone differences and foster clear, effective dialogue.Leadership: Demonstrated experience managing through influence rather than direct reporting lines, successfully guiding localized leads and their teams.Industry Expertise: Demonstrated experience working in automotive.Highly Desired QualificationsSpecific experience working with diverse international teams, particularly in regions known for robust customer service operations.Experience within a fast‑paced, complex global industry.Success will be measured byMeeting or exceeding established international KPIs (e.g., CSAT, AHT, Resolution Rates).Significant reduction in communication bottlenecks between domestic and international teams.Achieving consistency in service delivery across all shifts and global operations.About Aquent TalentAquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!Aquent is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment — one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.#J-18808-Ljbffr

Emergency Dispatch Center Manager

City of St Joseph Warren, MI

Overview GENERAL STATEMENT OF DUTIES : Employees in this position are responsible for overseeing the operations, management, and strategic direction of the emergency communications center. This role ensures that all emergency and non-emergency calls are handled efficiently, accurately, and in compliance with local, state, and federal regulations. The director will lead a team of dispatchers, supervisors, and support staff, ensuring high performance, proper training, and adherence to policies and procedures.SUPERVISION RECEIVED : Work is under the general supervision of the Police Commissioner or their designee.SUPERVISION EXERCISED : Supervision is exercised over employees of the Dispatch Center.TYPICAL EXAMPLES OF WORK Oversee the daily operations of the 911 call center, ensuring efficiency and adherence to operational protocols.Develop and implement policies, procedures, and best practices to improve call response times and service quality.Supervise and support call center personnel, including hiring, training, performance evaluations, and discipline as needed.Maintain training records and schedule routine and necessary training of employees as required.Foster a positive work environment that promotes teamwork, accountability, and professional growth.Manage scheduling to ensure adequate staffing and emergency preparedness.Ensure the center complies with all applicable local, state, and federal regulations regarding emergency communications.Maintain and enforce protocols for handling emergency and non-emergency calls, ensuring rapid and accurate response.Monitor call performance, reviewing work performance of Emergency Dispatch staff to ensure quality of work.Oversee quality assurance programs to ensure high standards in emergency dispatching.Conduct audits and reviews to ensure adherence to policies and procedures.Oversee the implementation and maintenance of communication systems, including Computer-Aided Dispatch (CAD) and other emergency response software.Collaborate with IT and vendors to ensure reliable and secure emergency communication technology.Plan for and oversee upgrades, system testing, and maintenance of communication equipment.Ensure redundancy and disaster recovery plans are in place and effective.Develop and implement emergency response and disaster recovery plans.Coordinate with emergency management officials to ensure the call center's role in large-scale emergencies is well-defined.Lead response efforts during major incidents, ensuring seamless coordination among emergency response agencies.Develop and manage the department’s budget, ensuring resources are allocated effectively.Order and maintain necessary office supplies.Identify funding opportunities, including grants and state/federal assistance, to support operational needs.Serve as a liaison between the emergency dispatch center and local law enforcement, fire departments, emergency medical services, and government agencies.Represent the emergency dispatch center at meetings, conferences, and community events.Educate the public on 911 operations and emergency preparedness.Respond to inquiries, concerns, and complaints from the public and government officials.The above statements are intended to describe the general nature and level of work being performed by people assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.Desirable qualifications for employment DESIREABLE QUALIFICATIONS FOR EMPLOYMENT :Strong leadership and personnel management skills. Excellent decision-making and crisis management abilities. Proficiency in emergency communication technology, including CAD and radio systems. Master’s degree from an accredited United States University or College in Public Administration, Emergency Management, Fire Science, Fire Administration or Criminal Justice from an accredited United States University or College preferred. Knowledge of federal and state regulations governing 911 operations. Strong budgeting and financial management skills. Ability to work under high-pressure situations while maintaining professionalism. Effective communication and interpersonal skills to interact with staff, government agencies, and the public.Demonstrated ability to operate Law Enforcement Information Network (LEIN) terminal at a typing rate of thirty (30) words per minute. FEMA Incident Command System (ICS) training (preferred). APCO, NENA, or other relevant certifications in public safety communications. Emergency Number Professional (ENP) certificationRequirements Bachelor’s degree in Public Administration, Emergency Management, Fire Science, Fire Administration or Criminal Justice from an accredited United States University or College.ORIGINAL diploma or official transcripts REQUIRED at time of application.Minimum 10 (ten) years of experience in emergency communications or public safety, with at least three (3) years in a leadership role.Three (3) years’ experience with 911 dispatch operations, emergency management, or telecommunications.Driving record must meet city standards for insurability. Possession of a license to operate a motor vehicle in the State of Michigan.Ability to become certified and maintain certification in the Law Enforcement Information Network System.Pay rate : $90,243/year (Flat Rate)Excellent benefit package includes 401K, retirement health savings account, health, dental and life insurance, paid vacation and sick time.Apply : Warren City Hall-Human Resources #410, One City Square, Warren, MI 48093. Office is open weekdays 8:30 a.m. - 5:00 p.m.You may apply in person, by mail or by fax. Our fax number is 586-574-0770.Deadline : February 20, 2026 by 5:00 p.m.EQUAL OPPORTUNITY EMPLOYERPlease print the following forms required for application, print: Application, Full-time Release Info. Agreement form, EEO form, Drug Testing Policy and Procedure Statement, Drug Free Workplace PolicyIf you have any questions, please call our office at 586-574-4670.#J-18808-Ljbffr

Call Center Project Manager [206654]

Aquent Warren, MI

**Call Center Project Manager** [206654] – AquentSalary: $40.00/hr – $45.00/hrWhat You’ll DoStrategic Liaison : Serve as the central point of contact between domestic leadership and international operations, ensuring seamless communication and strategic alignment.Performance Management : Monitor, analyze, and report on Key Performance Indicators (KPIs) for the international team, identifying trends, gaps, and successes to drive continuous improvement.Relationship Management : Cultivate and manage strong relationships with international Team Leads, providing them with essential resources, constructive feedback, and strategic direction to empower their teams.Process Optimization : Standardize workflows and communication protocols to enhance efficiency and reduce friction between domestic and international teams.Quality Assurance : Ensure international teams consistently maintain the highest standards of service and adhere to company brand guidelines and compliance requirements.Reporting : Deliver regular performance updates to executive stakeholders, translating complex international data into actionable business insights.Required QualificationsExperience : 3–5+ years of Project Management, ideally within a call center, Business Process Outsourcing, or international operations environment.Cross-Cultural Competency : Proven ability to collaborate effectively with diverse international teams, demonstrating an understanding of cultural nuances.Analytical Skills : Strong capability to interpret data and KPIs to identify opportunities and drive performance improvements.Communication : Exceptional verbal and written communication skills, with the ability to navigate time zone differences and foster clear, effective dialogue.Leadership : Demonstrated experience managing through influence rather than direct reporting lines, successfully guiding localized leads and their teams.Industry expertise : Demonstrated experience working in automotive.Highly Desired QualificationsSpecific experience working with diverse international teams, particularly in regions known for robust customer service operations.Experience within a fast‑paced, complex global industry.Success In This Role Will Be Measured ByMeeting or exceeding established international KPIs (CSAT, AHT, Resolution Rates).Significant reduction in communication bottlenecks between domestic and international teams.Achieving consistency in service delivery across all shifts and global operations.About Aquent TalentAquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent has access to generous benefits such as subsidized health, vision, and dental plans, paid sick leave, and matched retirement plans.Aquent is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We’re dedicated to building an inclusive environment that values diverse backgrounds, experiences, and perspectives, and where everyone can grow their careers and thrive.Seniority LevelMid‑Senior levelEmployment TypeTemporaryJob FunctionMarketingIndustriesManufacturing, Motor Vehicle Manufacturing, and Vehicle Repair and Maintenance#J-18808-Ljbffr

U-Haul Moving Center General Manager

U-Haul International, Inc. Warren, MI

U-Haul is looking for a responsible, motivated and thoughtful person to manage one of our moving and storage centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping of inventory and managing equipment. You will be solving problems as they arise. Managing a U-Haul moving and storage center is varied, fast-paced and rewarding work.Our motto is ' Hire Fast, Pay Fast '. You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.U-Haul offers General Managers:Full medical coverage, if eligiblePrescription plans, if eligibleDental and vision plansWeight Watchers, if eligibleOpportunities for advancementValuable on-the-job trainingTuition Reimbursement ProgramFree online courses for personal and professional development at U-Haul University®Business-travel insuranceYou Matter Employee Assistance ProgramPaid holidays, vacation and sick days, if eligibleEmployee Stock Ownership Plan (ESOP)401(k) savings planLife insurance24-hour physician available for kidsMetLaw Legal ProgramMetLife auto and home insuranceDiscounts on cell phone plans, hotels and moreLifeLock identity theft protectionSavvy consumer-wellness programs - from health-care tips to financial wellnessDave Ramsey’s SmartDollar ProgramManage the fleet to deliver clean and well-maintained equipment.Perform profit/loss analyses.Hire and mentor new team members.Track and itemize inventory.Manage the personnel budget.Ensure that customers receive the highest quality of care.Keep track of fuel receipts and petty cash.Clean and monitor the premises, and maintain a secure environment.Participate in ongoing continuous U-Haul education through U-Haul University.1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfactionOrganizational expertiseManagement proficiency in high-volume retail with profit and loss (P&L) accountabilityValid driver’s license and the ability to maintain a good driving recordHigh school diploma or equivalentAble to work weekends and holidaysThe work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.Physical Demands:The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.#J-18808-Ljbffr

Global Call Center Project Manager - Strategy & KPIs

Skill Warren, MI

A leading staffing agency is seeking an experienced Project Manager to serve as the primary liaison between domestic leadership and international operations, particularly in the automotive sector. You will drive performance management, optimize processes, and ensure high-quality service delivery while cultivating strong relationships with international teams. Ideal candidates have 3-5 years of relevant experience, strong analytical and communication skills, and the ability to manage across cultures. This role is based in Warren, Michigan and offers a temp to perm placement.#J-18808-Ljbffr

Collision Center General Manager: Lead Operations & Growth

Mobile Auto Solutions, LLC Warren, OH

A leading collision repair company is seeking a General Manager to oversee operations and ensure exceptional customer experiences. The ideal candidate has post-secondary education and proven leadership in a similar environment. Responsibilities include managing budgets, leading staff, and maintaining quality standards. The position offers a competitive salary ranging from $90,000 to $155,000 based on experience. Join a team dedicated to excellence and customer satisfaction.#J-18808-Ljbffr

Center General Manager — Lead Profit, People & Service

U-Haul International, Inc. Warren, MI

A leading moving and storage company is seeking a General Manager in Warren, Michigan. The role involves managing the center's profitability, hiring staff, solving operational problems, and ensuring high-quality customer care. Employees will receive comprehensive medical coverage, bonuses, and valuable on-the-job training. Ideal candidates should have management experience in retail, organizational skills, and a high school diploma. Join a dynamic environment where you can make a significant impact and enjoy growth opportunities.#J-18808-Ljbffr

Posted 15 hours ago

Dynamic Environment

U-Haul Moving Center General Manager

U-Haul Warren, MI

U-Haul is looking for a responsible, motivated and thoughtful person to manage one of our moving and storage centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of inventory and managing equipment. You will be solving problems as they arise. Managing a U-Haul moving and storage center is varied, fast-paced and rewarding work.Location: 31010 Ryan Rd, Warren, Michigan 48092, United States of AmericaOur motto is 'Hire Fast, Pay Fast'. You can start today and get paid today! Schedule hands‑on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U‑Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.U-Haul offers General Managers:Full medical coverage, if eligiblePrescription plans, if eligibleDental and vision plansRegistered Dietitian Program, if eligibleGym Reimbursement ProgramWeight Watchers, if eligibleVirtual doctor visitsCareer stabilityOpportunities for advancementValuable on‑the‑job trainingTuition Reimbursement ProgramFree online courses for personal and professional development at U‑Haul University®Business‑travel insuranceYou Matter Employee Assistance ProgramPaid holidays, vacation and sick days, if eligibleEmployee Stock Ownership Plan (ESOP)401(k) savings planLife insuranceCritical illness/group accident coverage24‑hour physician available for kidsMetLaw Legal ProgramMetLife auto and home insuranceMindset App ProgramDiscounts on cell phone plans, hotels and moreLifeLock identity theft protectionSavvy consumer‑wellness programs – from health‑care tips to financial wellnessDave Ramsey’s SmartDollar ProgramU‑Haul Federal Credit Union membershipGeneral Manager Responsibilities:Manage the fleet to deliver clean and well‑maintained equipment.Perform profit/loss analyses.Hire and mentor new team members.Track and itemize inventory.Manage the personnel budget.Ensure that customers receive the highest quality of care.Keep track of fuel receipts and petty cash.Clean and monitor the premises, and maintain a secure environment.Participate in ongoing continuous U‑Haul education through U‑Haul University.Minimum Requirements:1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfactionComputer expertiseOrganizational expertiseManagement proficiency in high‑volume retail with profit and loss (P&L) accountabilityValid driver’s license and the ability to maintain a good driving recordHigh school diploma or equivalentAble to work weekends and holidaysWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.Physical Demands:The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.U‑Haul Holding Company, and its family of companies including U‑Haul International, Inc. (“U‑Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U‑Haul will not hire or re‑hire individuals who use nicotine products. The states in which U‑Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U‑Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.U‑Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.#J-18808-Ljbffr

Posted 15 hours ago

Dynamic Environment

High-Impact Center Manager: Fast-Paced, Hands-On Leader

U-Haul Warren, MI

A leading moving and storage firm is looking for a General Manager in Warren, Michigan. The role involves managing daily operations, hiring, inventory oversight, and ensuring customer satisfaction. Ideal candidates will have 1-3 years of management experience in retail or service industries, coupled with a valid driver's license. Benefits include flexible bonuses, health coverage, and opportunities for advancement. The position requires physical endurance and a commitment to team wellness.#J-18808-Ljbffr

Asst. Manager - Contact Center Sales

General Motors Warren, MI

Immediate Start

General Manager, BA Warren OEM & MRO and Lansing OEM Sites

Barnes Group Warren, MI

Barnes Aerospace has an exciting and challenging career opportunity for an experienced P&L Leader to lead & manage its Warren OEM & MRO site and provide oversight to its Lansing OEM site. We’re seeking a strong General Manager to play an integral role in directing and executing the business goals and objectives for achieving profitable, sustainable growth for both sites. Leveraging our business processes and cultivating a high-performance culture through employee engagement, empowerment and followership, the General Manager will lead and ensure the successful implementation of key business initiatives to meet and exceed customer expectations by driving commercial and operational excellence, to deliver consistent performance through core business execution. The right candidate should have a proven track record of driving performance and results in alignment with our company values. Possess a leadership style grounded in emotional intelligence with ability to build collaborative teams and an engaged workforce. If you are a high-energy, motivated and results oriented leader who thrives in a fast-paced, manufacturing environment, please submit your name and credentials for further consideration Core Responsibilities: The General Manager will have full P&L responsibility for the Warren OEM and MRO site with an approximate annual revenue of $37M with approximately 125 employees and the Lansing OEM site with an approximate annual revenue of $53M with approximately 175 employees. Provides leadership and direction to the organization in achieving their performance and financial objectives as defined and aligned on through the Company’s annual profit planning process. Develops effective customer relationships to collaborate and coordinate resolution of material constraints as joint teams and through effective customer communications, bids and proposals and negotiations. Champions the application, development, and maturity of core business processes such as SIOP, Lean/Six Sigma, Automation and Smart Factory initiatives to maximize operational efficiencies and equipment effectiveness. Leads the organization to consistently perform, differentiate and grow by developing capabilities in people and processes to enhance and improve productivity and performance of the manufacturing operations with systematic transformation aligned with our Value Creation strategy deployment. Leverage the full complement and capabilities of advanced technology, solutions, and services to support NPI and Innovation Roadmaps. Organizes the business to execute and deliver results using Management Operating Systems and key KPI’s that enables OEM/MRO value stream processes across the site operations. Fully uses the operating system to manage and facilitate budget planning, capacity planning, labor efficiency, raw material supply, engineering effectiveness, customer service, along with resource planning and utilization. Empowers teams with a leadership/management style that is collaborative, and balanced in approach to drive, achieve and sustain results. Attracts, develops, and retains qualified, talented people, creating and sustaining a high-performance culture. Organizes the business to execute and deliver promised results on a consistent basis - the right way. Leads and manages the areas of accountability to achieve short-term and long-term business success and required financial performance, successfully defining, and implementing countermeasure to address headwinds and challenges – planned or unforeseen to deliver on commitments. Plans and directs the overall activities that meets or exceeds established performance metrics including safety and environmental stewardship in alignment with the company vision and growth strategy to drive Top Line, Bottom Line and Pipeline results. Seeks to expand product offerings with existing customers, help develop new customers and expand the site’s presence as a strategic supplier. Qualifications: 10+ years of P&L experience in a manufacturing environment in aerospace. Prior commercial and sales management experience necessary. At least 7+ years of experience of effectively leading and managing people at multi-site locations. A proven track record of implementing and successfully executing strategies to deliver high performance and generate consistent, predictable results. Demonstrated ability to integrate sales, operations, finance, logistics and human resource disciplines to maximize the site P&L performance, is a differentiator. Implements performance indicators to continually improve the efficiency and productivity of the manufacturing operations. Demonstrated leadership effectiveness. Must be an effective change leader; balances consistency with flexibility and willing to change ideas in the face of new information. Impeccable integrity; superior interpersonal skills; able to communicate and engage personnel at all levels of the organization. Emotionally intelligent change agent who challenges the status quo and acts with a sense of urgency to drive results. Has strong executive presence. Views opportunities for digitalization/innovation/automation to facilitate continuous improvement and enhancement. Is motivated to think creatively, while holding themselves accountable to achieve desired results and outcomes. Views data analytics as critical to decision-making; considers “what the data says” and leverages it to formulate plans and execute/deliver on them. Education Requirements:Bachelor’s degree in business management, engineering, or related discipline. MBA or advanced degree preferred. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted 15 hours ago

General Manager, BA Warren OEM & MRO and Lansing OEM Sites

Barnes Aerospace Warren, MI

General Manager, BA Warren OEM & MRO and Lansing OEM SitesJoin to apply for the General Manager, BA Warren OEM & MRO and Lansing OEM Sites role at Barnes Aerospace.Barnes Aerospace has an exciting and challenging career opportunity for an experienced P&L Leader to lead and manage its Warren OEM & MRO site and provide oversight to its Lansing OEM site. We’re seeking a strong General Manager to play an integral role in directing and executing the business goals and objectives for achieving profitable, sustainable growth for both sites. The General Manager will lead and ensure the successful implementation of key business initiatives to meet and exceed customer expectations by driving commercial and operational excellence, to deliver consistent performance through core business execution. The right candidate should have a proven track record of driving performance and results in alignment with our company values. Possess a leadership style grounded in emotional intelligence with ability to build collaborative teams and an engaged workforce. If you are a high-energy, motivated and results oriented leader who thrives in a fast-paced, manufacturing environment, please submit your name and credentials for further consideration.Core ResponsibilitiesThe General Manager will have full P&L responsibility for the Warren OEM and MRO site with an approximate annual revenue of $37M with approximately 125 employees and the Lansing OEM site with an approximate annual revenue of $53M with approximately 175 employees. Provides leadership and direction to the organization in achieving their performance and financial objectives as defined and aligned through the Company’s annual profit planning process.Develops effective customer relationships to collaborate and coordinate resolution of material constraints as joint teams and through effective customer communications, bids and proposals and negotiations.Champions the application, development, and maturity of core business processes such as SIOP, Lean/Six Sigma, Automation and Smart Factory initiatives to maximize operational efficiencies and equipment effectiveness.Leads the organization to consistently perform, differentiate and grow by developing capabilities in people and processes to enhance and improve productivity and performance of the manufacturing operations with systematic transformation aligned with our Value Creation strategy deployment.Leverage the full complement and capabilities of advanced technology, solutions, and services to support NPI and Innovation Roadmaps.Organizes the business to execute and deliver results using Management Operating Systems and key KPI’s that enable OEM/MRO value stream processes across the site operations. Fully uses the operating system to manage and facilitate budget planning, capacity planning, labor efficiency, raw material supply, engineering effectiveness, customer service, along with resource planning and utilization.Empowers teams with a leadership/management style that is collaborative, and balanced in approach to drive, achieve and sustain results.Attracts, develops, and retains qualified, talented people, creating and sustaining a high-performance culture. Organizes the business to execute and deliver promised results on a consistent basis - the right way.Leads and manages the areas of accountability to achieve short-term and long-term business success and required financial performance, successfully defining and implementing countermeasures to address headwinds and challenges – planned or unforeseen – to deliver on commitments. Plans and directs the overall activities that meet or exceed established performance metrics including safety and environmental stewardship in alignment with the company vision and growth strategy to drive Top Line, Bottom Line and Pipeline results.Seeks to expand product offerings with existing customers, help develop new customers and expand the site’s presence as a strategic supplier.Qualifications10+ years of P&L experience in a manufacturing environment in aerospace. Prior commercial and sales management experience necessary.At least 7+ years of experience of effectively leading and managing people at multi-site locations. A proven track record of implementing and successfully executing strategies to deliver high performance and generate consistent, predictable results.Demonstrated ability to integrate sales, operations, finance, logistics and human resource disciplines to maximize the site P&L performance, is a differentiator. Implements performance indicators to continually improve the efficiency and productivity of the manufacturing operations.Demonstrated leadership effectiveness. Must be an effective change leader; balances consistency with flexibility and willing to change ideas in the face of new information. Impeccable integrity; superior interpersonal skills; able to communicate and engage personnel at all levels of the organization. Emotionally intelligent change agent who challenges the status quo and acts with a sense of urgency to drive results. Has strong executive presence.Views opportunities for digitalization/innovation/automation to facilitate continuous improvement and enhancement. Is motivated to think creatively, while holding themselves accountable to achieve desired results and outcomes.Views data analytics as critical to decision-making; considers “what the data says” and leverages it to formulate plans and execute/deliver on them.Education RequirementsBachelor’s degree in business management, engineering, or related discipline. MBA or advanced degree preferred.Seniority levelDirectorEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesIndustrial Machinery ManufacturingReferrals increase your chances of interviewing at Barnes Aerospace by 2xTroy, MI $85,000.00-$100,000.00 1 month ago#J-18808-Ljbffr