Customer Service Representative (Remote) Jobs in Mountville, South Carolina

Posted 17 hours ago

Work Life Balance

Travel Dosimetrist - $2,372 to $2,727 per week in Lagrange, GA

Fusion Medical Staffing Mountville, GA

Dosimetrist Location: Lagrange, GA Agency: Fusion Medical Staffing Pay: $2,372 to $2,727 per week Shift Information: Days - 5 days x 8 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position Travel Dosimetrist Company: Fusion Medical Staffing Location: Facility in LaGrange, Georgia Job Details Fusion Medical Staffing is seeking a skilled Dosimetrist for a 13-week travel assignment in LaGrange, Georgia. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: Successful completion of an accredited Medical Dosimetry Program Two years of recent experience as a Radiation Dosimetrist Current BLS certification ( AHA/ARC ) Preferred Qualifications: Current Certified Medical Dosimetrist Certification Other certifications and licenses may be required for this position Summary: The dosimetrist is an integral member of the radiation oncology team working in collaboration with the physicist and radiation oncologist. Utilizing expertise in radiation physics, anatomy, and radiobiology, the dosimetrist ensures precise and safe delivery of therapeutic radiation while prioritizing patient safety and compliance with regulatory standards. Essential Work Functions: Design radiation treatment plans to deliver precise levels of radiation doses with optimal beam geometry Identify and contour normal and dose-limiting structures by utilizing images from one or more data sets Assume proficiency in image registration with various image data sets to include CT, MRI, and PET Create and transfer reference images and localization markers for portal verification and treatment delivery Supervise, perform, or assist in simulations and tumor localization using specified imaging devices Supervise, perform, or assist in the planning and implementation of the fabrication of compensation filters, custom shields, wedges, and other beam-modifying devices Communicate with the radiation therapist and assume an advisory role in the implementation of the treatment plan Perform calculations for the accurate delivery of the prescribed radiation dose Provide assistance and technical support to the Physicist in radiation safety and protection, qualitative machine calibrations, quality assurance of treatment plans, and radiation oncology equipment Supervise, perform, or assist in the application of specific methods of patient and/or beam dosimetry as directed by the Physicist Assist in brachytherapy procedures by performing treatment planning and dose calculations Utilize radiation monitoring devices to measure radioactivity and perform assays Document all pertinent information in patient records Perform other duties as assigned within the scope of dosimetry practice Required Essential Skills: Critical thinking, service excellence, and good interpersonal communication skills The ability to read, write, and communicate in the English language Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail Sensory - Must possess visual acuity and ability to effectively communicate Benefits Include: Highly competitive pay for travel professionals Comprehensive medical, dental, and vision insurance with first day coverage Paid Time Off (PTO) after 1560 hours Life and Short-term disability offered 401(k) matching Aggressive Refer-a-friend Bonus Program 24/7 recruiter support Reimbursement for licensure and CEUs Why Choose Fusion? At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel Dosimetrist with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer

Posted 17 hours ago

Dynamic Environment

Accounts Receivable Rep

AHF Mountville, PA

Accounts Receivable RepAHF Products has a great career opportunity for an Accounts Receivable Representative at our headquarters in Mountville, PA. As an Accounts Receivable Representative, you will be responsible for assisting in the delivery of a well-controlled credit, collection, and customer financial service function. This role will provide financial, clerical, and administrative services to ensure efficient, timely and accurate payment of accounts assigned and will assist in the improved performance of the corporate AR portfolio of over $65,000,000, including % current and DSO. This role will report to the AR Manager.Benefits: Medical, Dental, Vision, 401KJob Duties:Manage approximately 250 customer accounts for over $15,000,000 through the entire order to cash processReview orders on credit hold throughout the day and calling customers to satisfy requirements necessary to release material for shipment.Maximize Accounts Receivable turnover through credit management, collections, and process improvementsAnalyzing and resolving customer deductionsCollaborate with customer service, sales team, pricing, and other various teamsAnswering customer inquiries relating to invoices and paymentsGenerate invoices and credit memosAssist AR and Credit team in other related duties as assignedQualifications:Highschool Diploma or GED equivalent3+ years of Accounts Receivable experienceStrong communication and customer service skills with proven ability to manage relationships through collaboration and negotiationsWillingness to be flexible in assisting other team members as requiredFull understanding and ability to make sound decisions on releasing new orders to customersStrong analytical ability and attention to detailIntermediate experience with Microsoft Office (Word and Excel)High level of accuracy, efficiency, and accountabilityMust be able to successfully complete and pass a background check, employment verification and drug screeningPositive and Verifiable Work HistoryPreferred Qualifications:Finance or Accounting experienceM3 experienceFamiliarity with Mechanics Lien processPhysical Demands:Push, pull, carry, and lift 20-50lbsFrequent walking and sittingRegular stretching, bending, stooping, twisting, reaching, grasping and other such repetitive movementsMust be able to communicate, hear, comprehend, and write in EnglishMust be able to work in a non-temperature-controlled environmentMental Demands:Think analyticallyMake decisionsDevelop options and implement solutionsWork with a teamMaintain regular and punctual attendance (consistent with ADA and/or FMLA)Attention to detailCommunicate effectivelyMultitask in a fast-paced environmentWork with a Sense of UrgencyAHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service.

Posted 17 hours ago

Work Life Balance

Global EH&S Director

AHF Mountville, PA

Global EH&S DirectorAHF Products has a great career opportunity for a Global EH&S Director at our headquarters in Mountville, PA. As a Global EH&S Director, you will provide global leadership for AHF Products (AHF) environmental, health and safety (EHS) functions. The ideal candidate will be energetic, passionate, and results-oriented with several years' experience within an organization with world-class safety performance. We are looking for an experienced, credible leader with a history of leading safety performance to new levels and who has demonstrated the desire and ability to tenaciously lead change on a global scale. This role will also champion our environmental and product stewardship efforts in our dealings with customers, employees, the government and the communities in which we operate.Benefits: Medical, Dental, Vision, 401KJob Duties:Capable of creating a compelling safety vision and strategy and effectively executing against the strategy to elevate safety performance to world-class levels globally.Partner with the Plant EH&S leaders, Plant Managers, Supervisors and Safety Coordinators to provide overarching support for all manufacturing plants and EHS functions, ensuring the full implementation of Environmental Systems, Safety Systems, compliant Emergency Action Plans and integration of EHS processes into the production system of the plants, including but not limited to the following:Hazard Communication, PPE, Emergency Action Plans, Mobile Equipment, Cranes, Elevator, Confined Space, Hot Work, Asbestos, Hearing Conservation, LOTO, etc. and all associated training and Job Safety Analysis.Proper operation of all required environmental programs, including: air quality management, hazardous/residual/universal waste management (including waste minimization), storm water, etc.A compliant and fully documented process for environment health and safety permit compliance (Title V, etc.) and on-time submission of environmental reports maintain the EHS calendar.An effective EHS auditing and inspection process and accurate generation and maintenance of all required records.An effective ergonomics program, industrial hygiene and environmental program.Investigations of injury and environmental incidents are robust, reported and corrective action completed.Management of the contractor safety and health process.Prompt investigation of injuries, ensuring the employee receives necessary medical attention and the appropriate corrective actions are taken.Management of worker compensation claims and return to work program.Safety management process that includes safety training, including training and orientation for new employees, and supports of plant safety projects and improvements requiring localized engineering support.Assist Plant EHS Managers in completing environmental reporting requirements, investigating and reporting environmental incidents, and set-up required environmental systems.Oversight and support on completion of air permit applications.Develop Spill Prevention, Control, & Countermeasures (SPCC) plansServes as primary executive contact with relevant government agencies; acts as the organization's representative at environmental and regulatory hearings and legislative meetings.Leads the development and implementation of global EH&S policies to ensure compliance with all relevant laws/regulations.Ensures policies, programs, and processes are in place for crisis plans and threat assessment.Validates that processes for measuring and auditing adherence to corporate EH&S policies are in place; ensures audits are effectively conducted across all manufacturing locations.Accountable for risk identification, mitigation & training programs and continuously improving safety measures (recordable rate, days away rate, and notices of violation).Champions the recruitment, training, and development of qualified professional employees to drive world-class performance across all facilities.Provides on-boarding training and development for new EHS Managers. Mentors EHS Managers in new & existing plants and integrates them during acquisitions.Participates in recordable injury and other reportable event investigations, root cause analysis and corrective action determinationProvides safety and environmental compliance and Workers' Compensation case management for AHF headquarters office, Sales, and Marketing, and support for North America manufacturing locationsDevelops AHF internal exposure standards and implementation plans. Reviews results of all exposure assessments and coaches EHS Managers on follow-upMaintains and manages EHS corporate audit process. Leads audits and follows up with facilities on completion of corrective actions.Manages Ergonomics process world-wide. Provides or coordinates ergonomic training to plant teams as needed.Creates, reviews and updates AHF EHS standards and trainingMonitors, communicates and provides training for applicable EPA and OSHA regulatory changesMeets with and makes presentations/recommendations to senior management regarding EHS issuesWorks with EHS Managers to increase the effectiveness of the AHF systems for safety, ergonomics and environmentMaintains EHS data and statistics and produces metric reports for business analysis and performance tracking and reporting.Maintains SDS library and coordinate with EHS managers to consistently apply standards for hazard level compliance and what is allowed on plant sites along with the HazCom associated.Travel: 30-40% based on assignments and responsibilitiesQualifications:Bachelor Degree in Engineering, Environmental, Health & Safety or a closely related technical discipline7 10 years applicable experience in management of environmental, health and safety systemsAbility to influence EHS leaders globally in an effort to direct consistent application of AHF systems and expectationsMust be able to successfully complete and pass a background check, employment verification and drug screeningPositive and Verifiable Work HistoryPreferred Qualifications:CSP, CIH or ability to obtain professional certificationPhysical Demands:Push, pull, carry, and lift 20-50lbsFrequent walking and sittingRegular stretching, bending, stooping, twisting, reaching, grasping and other such repetitive movementsMust be able to communicate, hear, comprehend, and write in EnglishMust be able to work in a non-temperature-controlled environmentMental Demands:Think analyticallyMake decisionsDevelop options and implement solutionsWork with a teamMaintain regular and punctual attendance (consistent with ADA and/or FMLA)Attention to detailCommunicate effectivelyMultitask in a fast-paced environmentWork with a Sense of UrgencyAHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong Flooring, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce Contract, Hartco Contract, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.

Warehouse Truck Stager/Yard Jockey

Cooper-Booth Wholesale Company Mountville, PA

Job DescriptionJob Description**Indeed users: if applying through a mobile device using the "Apply Now" feature, you will still need to visit our career page to provide additional information before your application can be submitted**Cooper-Booth Wholesale Company (CBW) has been in the wholesale distribution business since 1865 when Booth Tobacco Company was incorporated in Lancaster, Pennsylvania. The company continued to grow with the acquisition of Cooper Tobacco and a number of other distributors over the years.Family owned and operated for three generations, our longevity has been made possible by providing our customers with the best service and value available. Today, CBW is a full-line, full-service wholesale distributor serving retailers in the Mid-Atlantic region, and is recognized as one of the Top 10 leading convenience store wholesalers in the country. Learn more about CBW at www.cooperbooth.com.Compensation: $20.00/hourSchedule: Sunday to Thursday at 2:00 PM.Essential Duties and Responsibilities include the following. Other duties may be assigned. Work in conjunction with Dispatchers and Loaders to ensure the correct trucks are moved to designated cooler dock and dry dock.Ensure all reefer units are at correct temperatures for freezer and cooler before loading.Follow all truck staging procedures to ensure all trucks are correctly staged.Record temperatures for cooler and freezer before loading on the cooler dock, dry dock, and after loading is completed to ensure all product is at the correct temperature.Communicate all truck and reefer unit issues to the Dispatcher.Cultivate strong relationships with Dispatchers and Loaders to reduce the stress that comes with last minute schedule changes.Consistently work at a fast pace while maintaining safe working habitsDemonstrate proper body mechanics when performing physical labor that requires constant moving and frequent lifting, pushing and pulling of items up to 55 lbs throughout duration of shift (12 hours+)Operate powered equipment including walkie-rider pallet jacks, and possibly reach trucks, cherry pickers, etc.Work in an environment with varying temperaturesPerform cleaning functions to maintain sanitation, health and safety standardsPerform the duties listed in ALL weather conditions Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.High school diploma/GED requiredValid driver's licenseSolid MVR, no serious violations in past 3 yearsMust be able to work a flexible schedule that includes evenings and holidays.Strong knowledge of CBW loading procedures.Strong knowledge of CBW reefer unit usage and procedures.Able to work productively and independentlyAbility to work in a team environment in high pressure situations.Ability to obtain CDLBenefits:Complete medical, dental, vision, life, disability, and accident insurances starting the first of the month following 60-days of employment. 401(k) after 6 months with 2% employer match.Paid Time Off (PTO); starting at 80 hours your first year.Paid HolidaysEmployee Assistance Program (EAP) and other mental health benefits available!Ability to purchase products from the warehouse at wholesale price.Job Posted by ApplicantPro

Immediate Start

Accounts Receivable Rep

AHF LLC Mountville, PA

Job DescriptionJob DescriptionBENEFITS: Medical, Dental, Vision, 401KAHF Products has a great career opportunity for an Accounts Receivable Representative at our headquarters in Mountville, Pa. As an Accounts Receivable Representative, you will be responsible for assisting in the delivery of a well-controlled credit, collection, and customer financial service function. This role will provide financial, clerical, and administrative services to ensure efficient, timely and accurate payment of accounts assigned and will assist in the improved performance of the corporate AR portfolio of over $65,000,000, including % current and DSO. This role will report to the AR Manager.JOB DUTIES:Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:Manage approximately 250 customer accounts for over $15,000,000 through the entire order to cash processReview orders on credit hold throughout the day and calling customers to satisfy requirements necessary to release material for shipment.Maximize Accounts Receivable turnover through credit management, collections, and process improvementsAnalyzing and resolving customer deductionsCollaborate with customer service, sales team, pricing, and other various teamsAnswering customer inquiries relating to invoices and paymentsGenerate invoices and credit memosAssist AR and Credit team in other related duties as assignedQUALIFICATIONS:Highschool Diploma or GED equivalent3+ years of Accounts Receivable experienceStrong communication and customer service skills with proven ability to manage relationships through collaboration and negotiationsWillingness to be flexible in assisting other team members as requiredFull understanding and ability to make sound decisions on releasing new orders to customersStrong analytical ability and attention to detailIntermediate experience with Microsoft Office (Word and Excel)High level of accuracy, efficiency, and accountabilityMust be able to successfully complete and pass a background check, employment verification and drug screeningPositive and Verifiable Work HistoryPREFERRED QUALIFICATIONS:Finance or Accounting experienceM3 experienceFamiliarity with Mechanics Lien processPHYSICAL DEMANDS:The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Push, pull, carry, and lift 20-50lbsFrequent walking and sittingRegular stretching, bending, stooping, twisting, reaching, grasping and other such repetitive movementsMust be able to communicate, hear, comprehend, and write in EnglishMust be able to work in a non-temperature-controlled environmentMENTAL DEMANDS:The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Think analyticallyMake decisionsDevelop options and implement solutionsWork with a teamMaintain regular and punctual attendance (consistent with ADA and/or FMLA)Attention to detailCommunicate effectivelyMultitask in a fast-paced environmentWork with a Sense of UrgencyAHF PRODUCTS:AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.

Inside Sales Manager

AHF LLC Mountville, PA

Job DescriptionJob DescriptionInside Sales ManagerAHF Products has opportunity for an Inside Sales Manager. The Inside Sales Manager will have the opportunity to develop strategic selling skills by building diverse, collaborative relationships with customers, colleagues and sales managers. This individual will function corporately and focus on all business units including commercial, residential and studios. The key objective of this role is to improve sales team productivity and effectiveness. Additional responsibilities will include defining the scope and role of inside sales, establishing our compensation model, evaluating talent, developing, leading and providing training, sharing best practices and evaluation & implementation of support systems.JOB DUTIES:· Recruit, hire, train, lead, coach and mentor the inside sales team to meet or exceed sales targets and KPIs.· Manage all aspects of our sales intern program· Develop and implement sales strategies and processes that drive leads to conversion and customer retention.· Oversee daily operations of the inside sales team, including call activity, quoting, order processing, and customer follow-up.· Set performance goals and conduct regular performance evaluations.· Collaborate with marketing to support campaigns, lead generation, and follow-up efforts.· Coordinate with outside sales reps to ensure smooth handoffs and consistent communication across all customer touchpoints.· Develop content and lead sales training initiatives· Ensure team members maintain a strong understanding of commercial flooring products, processes and industry trends.· Analyze sales data and pipeline activity using CRM tools to identify trends and improvement areas.· Handle escalated customer issues and support resolution in a timely and professional manner.· Report on team performance, compliance and contribution to sales forecasting and planning with leadership· Act as a liaison between marketing and customer engagement managers to assure sales alignment with marketing strategyJOB QUALIFICATIONS:· 5+ years of sales experience, with at least 2+ years in a leadership or management role.· Experience in the commercial flooring, construction, or building materials industry strongly preferred.· Proven ability to lead a high-performing sales team in a fast-paced environment.· Proficiency with CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite.· Strong analytical, organizational, and problem-solving skills.· Excellent communication and interpersonal abilities.· Bachelor’s degree in business, Marketing, or a related field preferred.· Deep knowledge of commercial flooring products and installation processes.· Understanding of commercial construction timelines, bid processes, and key decision-makers.· Experience improving inside sales processes, metrics tracking, and customer satisfaction.PHYSICAL DEMANDSThe demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.· Frequently Expected to stand for long periods of time and expected to lift up to 20 pounds· Frequent Vision must be sufficient to see tools and equipment clearly. Plant conditions that include all extreme weather conditions (hot and cold), and a noisy and dusty environment.· Frequently be in an Office environmentMENTAL DEMANDSThe demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.· Think analytically· Make decisions· Develop options and implement solutions· Work with a team· Maintain regular and punctual attendance (consistent with ADA and/or FMLA)· Attention to detail· Communicate effectively· Multitask in a fast pace environment· Work with a Sense of Urgency· Flexible (This is an entrepreneurial work environment)TRAVEL· Some traveling is required by car and air travel for training and other events.AHF PRODUCTS:AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.

Data & Analytics Manager

AHF LLC Mountville, PA

Job DescriptionJob DescriptionData & Analytics ManagerBENEFITS: Medical, Dental, Vision, 401K JOB DUTIES:Customer Relationship Management (CRM)Develop and socialize standardized reporting & dashboards within our CRM to enable the sales and marketing teams.Provide thoughtful insights and interpretation of the performance of our campaigns to help evolve and improve the performance of our efforts.Monitor and measure the quality and quantity of leads entering into our CRM database.Assist Customer Experience Managers (CEM’s) with correctly placing leads into the proper campaign stages and automations to nurture customers along their path to purchase (lead scoring, etc.).Ensure data quality by validating lead sources and standardizing data collection via forms and marketing partnerships.Analyze and deliver data visualization for the quality of leads and report on how customers are flowing through the journey (marketing qualified leads, sales qualified leads & converters).Data QualityEnsure data quality across our marketing tech stack to include; Product Information Management Platform (InRiver), Data Asset Management platform (Bynder), Customer Relationship Management Platform (Hubspot) & media channels.Connect disparate dataset to unlock insights and enhanced performance across our websites and internal systems.Website(s)Generate regular website reporting on traffic, engagement, and frequency for all AHF Products website propertiesMonitor websites for performance and enhancement opportunities.Provide insights to the website team for continuous optimization and site performance.Ensure feed-based data such as PIM data is accurate, up to date and connected to all dependent platforms (websites, HubSpot, etc.)Monitor campaign management and creative effectiveness.SalesPartner with sales leadership to enable and educate sales teams about their customers' digital body language.Surface insights about forward looking sales and sales pipeline.Liaison with sales to communicate forward looking and actionable data for greater pipeline conversion.MediaAssist our agency partners with connecting first party data to our media channels.Monitor performance of campaigns on a regular basis to performance and identify emerging audience segments and opportunities.Focus on evolving our media targeting and help to articulate our perspective on future targeting opportunities.Surface recommendations based upon thoughtful analysis and insights in order to drive performanceCustomer Journey Mapping:Analyze and map the customer journey to identify touchpoints and opportunities for enhancing the customer experienceJOB QUALIFICATIONS: Experience: Minimum of 5 years of experience in marketing data analysis.Education: Bachelor's degree in marketing, analytics, data science, or a related field.Technical skills: Proficiency in Excel, GA4, PowerBI and other marketing technology platforms.Analytical skills: Strong analytical and problem-solving skills with the ability to interpret customer data and feedback.Communication: Excellent verbal, presentation and written communication skills, with the ability to articulate complex concepts clearly and effectively.PHYSICAL DEMANDSThe demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occasional Move up to 50 lbs., by pushing pulling, and liftingFrequent Walking, standing, stretching, bending, stooping, twisting, reaching, grasping, and repetitive movementsFrequent Ability to work in noiseFrequent Ability to read and effectively communicate both by spoken and written wordsOccasional Ability to don and doff mandated PPE as required by the job assignmentMENTAL DEMANDSThe demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Think analytically Make decisions Develop options and implement solutions Work with a team Maintain regular and punctual attendance (consistent with ADA and/or FMLA) Attention to detail Communicate effectively Multitask in a fast-paced environment Work with a Sense of Urgency AHF PRODUCTS: AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.

Senior Manager, Pricing Strategy

AHF LLC Mountville, PA

Job DescriptionJob DescriptionAHF Products has a great career opportunity for a Senior Manager of Pricing Strategy at our headquarters in Mountville, Pa. The Senior Manager of Pricing Strategy will lead AHF Products’ pricing transformation initiatives to drive profitable growth and operational excellence. This role is responsible for developing and executing pricing strategies, implementing governance frameworks, and leveraging analytics to optimize pricing decisions across all channels and product lines.Essential Functions of the Job: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:Define and implement pricing strategies aligned with business objectives and market dynamics.Establish pricing governance, approval matrices, and compliance standards.Build and manage pricing analytics capabilities, including price waterfall, segmentation, and guardrails.Monitor pricing KPIs and deliver actionable insights to leadership.Partner with Sales, Finance, Operations, and Product teams to ensure consistent pricing execution.Support deal management processes and optimize quote-to-cash workflows.Oversee deployment and integration of pricing tools (CPQ, ERP systems).Drive automation and AI-based solutions for pricing guidance and segmentation.Lead and mentor pricing team members, fostering a culture of continuous improvement.QUALIFICATIONS:Bachelor’s degree in Finance, Economics, Business, or related field; MBA preferred.7+ years of experience in pricing strategy, financial planning, or commercial analytics, preferably with a manufacturer of building materials or consumer goods.Proven expertise in pricing analytics, governance, and ERP/CPQ systems.Strong leadership, communication, and stakeholder management skills.Advanced proficiency in data analysis tools (Excel, SQL, MS Power BI preferred).KNOWLEDGE, SKILLS, & ABILITIES:Strategic thinker who is dedicated to providing valuable insights and strong leadership skillsStrong pricing acumen with the ability to make a significant contribution to performance and profitability, requiredStrong analytical thinking and execution skillsExperience working in a team environment, providing leadership and mentoring for high performing teamExcellent planning and organizational skillsExcellent communication and presentation skillsStrong attention to detailPHYSICAL DEMANDS:The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Push, pull, carry, and lift 20-50lbsFrequent walking and sittingRegular stretching, bending, stooping, twisting, reaching, grasping and other such repetitive movementsMust be able to communicate, hear, comprehend, and write in EnglishMust be able to work in a non-temperature-controlled environmentMENTAL DEMANDS:The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Think analyticallyMake decisionsDevelop options and implement solutionsWork with a teamMaintain regular and punctual attendance (consistent with ADA and/or FMLA)Attention to detailCommunicate effectivelyMultitask in a fast-paced environmentWork with a Sense of UrgencyAHF PRODUCTS:AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.

Customer Service Representative (Remote) jobs in Mountville