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Account Manager
Marshall & Sterling
Hurley, NY
Description: Manage independently designated accounts and/or Sales Executive's book of business by providing, with a positive attitude, a high level of support in obtaining, maintaining, expanding, and servicing clients. If applicable, allow the Sales Executive to maximize his/her time generating new business sales. Reduce E&O exposures. Commission based compensation. Manage service timelines for designated accounts and/or Sales Executive's accounts as established by agency and Sales Executive. Proactively contact clients to set up appointments as needed for service timeline and coordinate stages of the timeline with Sales Executive and client. Be proficient with all value-added tools and resources. Manage the renewal process as established by the agency. Utilize Image Right to save appropriate documentation and maintain/update tasks. Work closely with clients to maintain and build relationships. Conduct Open Enrollment and Client meetings. Review all applications, policies, endorsements, and audits for accuracy with Client Service Specialist and Sales Executive (if applicable). Prepare account summaries as required. Deliver policies and related documents to insured as needed. Keep current on rates, forms and coverage changes through circulars, bulletins, trade publications, seminars and schools offered. If applicable, keep Sales Executives and management fully informed of all-important activities on their perspective accounts. Round out accounts through quotation of lines not currently written through our agency. Refer clients and prospects to other divisions of Marshall & Sterling. Maintain professional accreditation necessary to meet agency standards. Participate in continuing education programs when available. Build and maintain a favorable and professional work relationship with other staff members. Communicate with Supervisor/Manager any issues to ensure excellent customer service. Adhere to established employee manual policies and guidelines. Adhere to workflow procedures and follow guidelines to reduce the risk of E&O claims. Promptly report all E&O claims and potential E&O claims. Maintain confidentiality in all aspects of client, staff, and agency information. Perform other duties and projects as assigned. Requirements: College degree preferred, high school diploma or equivalent required. Pursuing or already have an insurance related designation. Experience and knowledge of Microsoft Office programs. Knowledge of group benefits and products is essential. Appropriate state insurance licenses and continuing education required. Desire for commission-based compensation. Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner. Demonstrated ability to communicate effectively. High level of organizational ability with attention to detail. Valid driver's license and acceptable driving record. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The salary range for this position is $60,000 to $100,000, negotiable and based on commission. The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Compensation details: 60000-100000 Yearly Salary PIc12c791f2d74-26289-34850712
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Work Life Balance
Patient Care Coordinator
Hurley Veterinary Hospital
Hurley, NY
Overview: Hurley Veterinary Hospital has an opportunity for a Patient Care Coordinator (PCC) to join our team! Location: 509 Hurley Avenue, Hurley, NY 12443 Shift Details: This is a full-time position (30+ hours/ week) working a set schedule. Compensation: $19.00 - $21.00/hour (based on experience) What We Are Looking For: Our Patient Care Coordinator is the liaison between the staff and our valued clients. The ideal candidate for this position requires excellent verbal communication skills to effectively convey the importance of veterinary care to clients. Strong active listening skills are essential for addressing client questions and concerns. Emotional intelligence and social awareness are highly valued traits. Additionally, the role demands the ability to multitask in a fast-paced environment. This will be a dual position PCC/Veterinary Assistant. What We Offer: ???? A dynamic and supportive team environment where collaboration and compassion are valued. ???? Opportunities for growth and advancement within our rapidly expanding practice. ???? Get the work-life balance you deserve with a great schedule ???? Competitive compensation and benefits package, including medical, dental, and vision coverage. ???? 401K plan with company match Job Summary : The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit. Responsibilities: Essential Functions : Maintains and upholds the Core Values and Mission Statement of MVP. Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions. Warmly welcomes clients upon their arrival and escorts them to the exam room. Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable. Creates, presents, and explains treatment plans in accordance with the veterinarian's directions. Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital. Schedules follow-up appointments and future wellness visits. Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary. Clearly explains discharge instructions and addresses client inquiries. Handles client checkouts and collects payments in the exam room. Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results. Additional Functions: Performs other related duties as assigned. Qualifications: Required Knowledge, Skills and Abilities : Passionate about delivering exceptional client service. Genuine love and appreciation for animals. Friendly, personable, and committed to ensuring client satisfaction. Proficient in active listening and accurate transcription of medical information. Thrive on serving and assisting people. Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions. Strong computer literacy and typing skills. Effective communication skills, both written and verbal. Required Education and Experience : High school diploma. Preferred Education and Experience: Medical terminology Physical Requirements : Prolonged periods of standing and working on a computer. Ability to bend down and lift up to 40lbs unassisted. Reasonable Accommodations Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to
[email protected]
and let us know the nature of your request and your contact information.
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Manager in Training
Circle K Stores, Inc.
Hurley, NM
Rocky Mountain BU - Region 08 - Market 01: 819 Nm 516, Flora Vista, New Mexico 87415 Availability - Shift/Days Flexible Availability Minimum Qualifications The minimum qualifications for a Store Manager are: High School diploma or GED preferred. Experience in retail sales preferred. Experience to perform the essential duties, responsibilities and working in the conditions described below. Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description. Ability to supervise and manage the functions listed in the CSR and ASM job description. Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc. A valid driver's license and adequate transportation to/from bank and corporate management meetings. Ability to communicate (orally and in writing) in English. Perform other duties as assigned or delegated by his/her supervisor. ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS Leadership and Management Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service. Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards. Maintain a professional and supportive image among subordinates and supervisor. Schedule employees within Company guidelines to maximize customer service and maintain site image. Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees. Site Relationships Develop positive and professional relationships with all suppliers. Promote excellent service and resolve customer complaints in a timely, professional manner. Promote and ensure a safe, positive public image within the neighboring community. Training and Development Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback. Train all employees ensuring that customer service, site image and marketing execution meet Company standards. Train all employees on safety procedures and promote safety awareness. Communication Develop ways and means to ensure that all employees receive proper communication in a timely manner. Establish periodic on-going communication meetings with all site employees and the Market Manager. Organizing and Planning Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives. Organize and maintain all site files and manuals. Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely. Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly. Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees. Financial Analyze daily sales and expense information and take appropriate action to maximize sales and net profits. Budget and forecast P&L lines, as well as understand and manage merchandise margins. Safeguard and account for all money received and disbursed. Perform all other financial analysis necessary to maximize sales and net profits. Working Conditions Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc. Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer. Be exposed to occasional noise. Work with a minimum of direction and supervision. At all times work as an effective manager, supervisor and leader. THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB. NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
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Teller (Part-time)
Associated Banc-Corp
Hurley, WI
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. We invite you to view the opportunity below. Provide our customers with fast, friendly customer service by always adhering to common courtesies and delivering the brand promise with every customer. Efficiently and accurately process customer transactions while adhering to all required policies and procedures. Support the sales process in the branch by identifying customer needs, promoting current offers and referring customers to other colleagues for assistance with financial solutions. Provide awareness and if warranted, demonstration of all channel capabilities and the overall benefit to the customer. The colleagues in this role may be asked to work multiple branch locations to support a culture of flexibility and mobility to meet the expectations of our branch and customers. This person will also: Perform customer banking transactions, identify and service customer needs and resolve issues. Support the sales process by referring customers in need of additional financial solutions. Share product and service promotions and new opportunities with our customers. Answer customer questions to ensure satisfaction and safety. Service vault, night drop and ATM machines, as assigned. Review the qualifications listed below: Education High School or equivalent combination of education and experience. Required Experience Less than 2 years Demonstrated customer service skills and computer experience. Required In addition to core traditional benefits, we take pride in offering benefits for every stage of life. Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focusedColleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more. Personal banking, loan, investmentand insurance benefits. Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community onFacebook,LinkedInandX. Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please
[email protected]
you need an accommodation at any time during the process. Associated Banc-Corp is an Affirmative Action andEqual Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish. Associated Bank isPay Transparencycompliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. $17.00 - $20.41
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