Customer Service Representative (Remote) jobs in Covington

Customer Service Representative

Store 2707661: 480 N Hwy 190, Covington, Louisiana 70433Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour key responsibilities:You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You are good at:Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you have:Retail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical Requirements:Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Posted 17 hours ago

Immediate Start

Customer Service Representative

Circle K Stores, Inc. Covington, CO

Store 4703319: 207 W 4th St, Covington, Kentucky 41011Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementYour key responsibilities:You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You are good at:Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you have:Retail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical Requirements:Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Posted 17 hours ago

Immediate Start

Student Services Representative - Remote

Family Dollar Covington, CO

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak e all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities . Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Part time

Posted 17 hours ago

Quick Apply

Student Services Representative - Remote

Dollar Tree Covington, CO

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Assist customers with questions and recommendations ~ Manage sales transactions while working assigned cash register ~ Maintain security of cash and protect company assets ~ Keep the store well-stocked, and recover merchandise ~ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards ~ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders ~ High school diploma or equivalent is preferred ~ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred ~ Ability to follow instructions and interpret operational documents is required ~ from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting ~ Excellent customer service and relationship management skills are required ~ We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: ~ Employee Assistance Program ~ Retirement plans ~ We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Part time

Posted 17 hours ago

Best Match

Territory Sales Representative

Per Mar Security Services Covington, IA

Territory Sales Representative We are seeking individuals interested in selling security products as a means to earning significant compensation and creating a career path in an industry that is experiencing explosive growth. Trusted by more than 60,000 customers, we’ve dedicated ourselves to protecting our communities and the people who call them home. We’ve invested in the industry’s cutting-edge technology and the best in the business, to give Per Mar the competitive advantage. We are now in need of people to help protect our customers, and generate even more growth for our company. Why Per Mar? Enticing Compensation Package GUARANTEED first year compensation of $70,000, with UPSIDE and additional compensation for quick - start sales results. A competitive base salary, uncapped commission, as well as sales contests and trips are all a part of our industry leading compensation package. Qualified Leads, Existing Customer Base and geographic territory with thousands of prospects provided – Through a combination of company provided leads and your ability to self-generate additional prospects, the opportunity for significant commission is very real. Dynamic & Supportive Team – We want you to succeed. We provide paid in-depth industry, technical and sales training right away, along with continuing education and various resources to enhance your success. Competitive Benefits - Excellent health, dental, vision and 401(k) with company match and immediate vesting. We also offer new tuition reimbursement, mileage reimbursement, and cell phone reimbursement. As a Territory Sales Representative, you’ll: Empower Communities – Be the face of Per Mar by establishing and nurturing relationships within your designated territory. Develop New Business - Via networking, prospecting, cold calling, customer referrals, leads, community involvement and any other tricks up your sleeve. Drive Revenue Growth - Meet/Exceed, weekly, monthly and annual sales goals. Provide Exceptional Service & Gain Trust – This continues long after you land a new customer. You want to keep that customer for the long haul. Set up calls and meetings to keep touch throughout the year to ensure customer satisfaction and create new sales opportunities. Remain Engaged- Attend sales meeting, training programs, and get involved in community events. Who we’re looking for: Smart, quick learners and individuals wanting to drive their career through sales. You’re resilient and persistent. You can ask the right questions and do more listening than talking. You understand a customer or prospect’s pain points and then have the ability to clearly convey Per Mar’s solution. No previous security industry experience? No problem. You will research and learn Per Mar’s products and services until you feel comfortable. Thorough training is provided, and refreshers are given when needed. Self-assuredness and confidence never hurt either. You have the drive; we have the opportunity! Qualifications: Driven & Results-Oriented – sales experience can be a plus, but is not required. Valid Driver’s License – Paired with a good driving record. Specified License Approval - Must be able to obtain specified license(s) to perform work in the security industry according to the rules and regulations prescribed by the State(s) where this position travels. High School Diploma/GED - Bachelor's degree from four-year college or university is preferred but not required

Representative, Pharmacy

Molina Healthcare Covington, KY

Pharmacy Call Center Representative Provides customer service support for inbound/outbound pharmacy calls from members, providers, and pharmacies. Contributes to overarching pharmacy strategy for optimization of medication related health care outcomes, and quality cost-effective member care. Essential Job Duties: Handles and records inbound/outbound pharmacy calls from members, providers and pharmacies in accordance with departmental policies, state regulations, National Committee of Quality Assurance (NCQA) guidelines, and Centers for Medicare and Medicaid Services (CMS) standards. Provides coordination and processing of pharmacy prior authorization requests and/or appeals. Explains point-of-sale claims adjudication, state, NCQA and CMS policies/guidelines, and any other necessary information to providers, members and pharmacies. Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. Effectively communicates plan benefit information, including but not limited to: formulary information, copay amounts, pharmacy location services and prior authorization outcomes. Assists members and providers with initiating verbal and written coverage determinations and appeals. Records calls accurately within the pharmacy call tracking system. Maintains established pharmacy call quality and quantity standards. Interacts with appropriate primary care providers to ensure member registry is current and accurate. Supports pharmacists with completion of comprehensive medication reviews (CMRs) through pre-work up to case preparation. Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications: At least 1 year related experience, including call center or customer service experience, or equivalent combination of relevant education and experience. Excellent customer service skills. Ability to work independently when assigned special projects, such as pill box requests, case management referrals, over the counter (OTC) requests, etc. Ability to multi-task applications while speaking with members. Ability to develop and maintain positive and effective work relationships with coworkers, clients, members, providers, regulatory agencies, and vendors. Ability to meet established deadlines. Ability to function independently and manage multiple projects. Excellent verbal and written communication skills, including excellent phone etiquette. Microsoft Office suite (including Excel), and applicable software program(s) proficiency. Preferred Qualifications: Certified Pharmacy Technician (CPhT) and/or state pharmacy technician license (state specific if state required). If licensed, license must be active and unrestricted in state of practice. Health care industry experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Remote Customer Service Representative – Product Testing

GLOCPA Covington County, AL

We re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Customer Service Representative

TMX Finance Family of Companies Covington, KY

OverviewAs a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers and peers in a fast-paced environment will allow you to reflect on our mission while advancing your career.ResponsibilitiesForge connections with customers to cultivate lasting relationships that drive repeat business.Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments.Proactively maximize customer success by offering personalized financial services that fit their lifestyle.Enter and maintain customer information with precision and integrity into a Point-of-Sale (POS) system.Build new business by completing inbound and outbound call campaigns daily.Assist in customer account management and collections by accepting payments, and monitoring and managing customer appointments.Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience.Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.Engage in ongoing training and remain updated on our evolving products and processes.Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements.QualificationsHigh school diploma or equivalentExcellent verbal and written communication skillsProfessional demeanor with customers and peersMeticulous attention to detail and ability to accurately enter dataProficiency in using phone, Point of Sale, Microsoft Office, and other computer systemsMust be at least 18 years of ageBackground check required. All background checks are conducted, and their results are considered, in accordance with applicable law.Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.Preferred Qualifications and SkillsExperience in check cashing, document verification, and/or money order processingPrior cash handling, cash drawer/vault management experienceBilingual (English/Spanish) is a plus and may be required for certain locationsValid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)What We OfferOur Benefits Include:A comprehensive new hire training programAccess to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal developmentPerformance-based career advancementEducational Reimbursement ProgramMultiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) optionsTraditional 401(k) and Roth 401(k) Retirement plan with a generous Company match programCompany-Sponsored Life and AD&D InsuranceVoluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurancePaid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)Diverse Culture and Inclusive EnvironmentA relaxed, business casual dress code that includes jeans and sneakers!Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.About UsSince 1987, it has been our mission to provide rave-worthy customer experiences to everyone who comes through our doors or visits the CheckSmart® website. As an established financial services provider, we offer Loans, Money Orders, Wire Transfers, Green Dot® Visa® Debit Cards, Gift Card Buy Back, and Check Cashing throughout KY, IN, MI, and OH. We’re steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it most.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only.The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.#J-18808-Ljbffr

Customer Service Representative

Bridgestone Americas, Inc. Covington, KY

Company OverviewHelp us make the best golf balls in the world! From our Covington, Georgia manufacturing facility, we supply golf equipment to many of world-renowned golfers including Tiger Woods and Jason Day.Whatever role you fill, when you represent the Bridgestone Golf name you know that you are a valued teammate who is part of our larger mission to serve society with superior quality. We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.Bridgestone Golf, Inc. is headquartered in Covington, Georgia and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Our mission is simple: Bridgestone Golf serves dedicated golfers with superior quality golf equipment designed to maximize individual player’s golf experience and enjoyment.Job CategoryProduction & Skilled TradesPosition SummaryEffectively manages various customer service tasks while delivering excellent customer service, resolving complaints, and troubleshooting issues professionally and accurately.ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIESProvide professional and courteous telephone support to internal and external customers while adhering to the highest call quality standards.Ensure availability to accept inbound calls and complete outbound calls.Conduct outbound calls to establish and/or strengthen customer relationships with Bridgestone Golf (BSG).Receive, review, and process all order requests promptly and efficiently by thoroughly checking customer orders for pricing, accuracy, and compliance with company policies.Provide daily support to assigned Territory Sales Managers, by responding to emails and phone calls regarding order changes, inquiries, and statuses promptly.Develop and maintain an in-depth knowledge of BSG products, processes, and promotions and provide accurate information to customers.Accurately and promptly submit Customer Service Correspondence (CSC) requests for credits and rebills.Establish customer access on the Customer Web Portal.Issue and track Proof of Deliveries (POD) and Return Material Authorizations (RMA).Collaborate daily with Logistics, Sales, Marketing, and Credit departments.Resolve basic and complex order-related issues using problem-solving techniques, including the Five Whys methodology.Pull and review order-related reports on a daily and weekly basis.Create, update, and manage Excel spreadsheets and PowerPoint presentations.Provide backup support for other team members.Assist in training team membersConsistently meet monthly performance goals.Perform additional duties as assigned.QualificationsQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEAssociate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLSAbility to read and interpret documents such as sales programs, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Excellent communication skills are needed to work effectively with customers and the sales force.MATHEMATICAL SKILLSAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.REASONING ABILITYAbility to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, papers, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Sit - For most job tasks at a standard desk and chair; in meetings; to meet others at their offices.Stand/Walk – some walking and standingTalk /Listen - To be able to orally communicate with staff, employees and others.Dexterity - To be able to write, use the computer and telephone.Climb/Balance - To be able to reach top drawers of file cabinets with supportive assistance, such as a step stool.Stoop/Crawl/Kneel/Crouch - To be able to retrieve files from bottom drawers of file cabinets.Lift/Move/Push/Pull - To be able to move file boxes weighing up to 20 pounds.Vision - To be able to use a computer for the majority of the workday; to read and write.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually quiet.Minimum QualificationsTypically requires a high school degree; or 1-2 year vocational training / associates degreeWhat we offerA supportive and engaging onboarding experience to ensure a smooth transition into our team.The opportunity to develop and grow, through training and regular mentorship.Corporate Social Responsibility activities.A truly global, dynamic and challenging work environment.Agility and work/life effectiveness and your long-term well-being.A diverse and inclusive team.Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.#J-18808-Ljbffr

Customer Service Representative

Circle K Stores, Inc. Covington, KY

Customer Service Representative – Circle K Stores, Inc. – Covington, KY, United StatesStore 4703319: 207 W 4th St, Covington, Kentucky 41011Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast‑paced, fun environment and to grow your career - look no further.BenefitsMedical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayWeekly Bonus PotentialLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition ReimbursementKey ResponsibilitiesYou will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predictable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!Key SkillsSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsPreferred QualificationsRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!Physical RequirementsAbility to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye‑hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signsCircle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.#J-18808-Ljbffr

Work Life Balance

Customer Service Representative

Community Choice Financial Family of Brands Covington, KY

Customer Service RepresentativeCheckSmartCovington, KYAs a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands‑on training, coaching, and development as we invest in your long‑term success. If you’re looking for an opportunity to advance at a fast‑growing, profitable, impact‑driven company, then read on!CompensationThe hourly wage for the position is $14.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.Benefits & Perks*Paid on‑the‑job training and a comprehensive new hire program.Access to a robust learning management system, full of e‑learning modules to help boost your professional and personal development.Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.Performance‑based career advancement.Educational Reimbursement Program.Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.Company‑Sponsored Life and AD&D Insurance.Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short‑term and long‑term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.Paid time off that grows with you, starting with 12 days in your first year.A relaxed, business casual dress code that includes jeans and sneakers!Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.What You’ll Do - Essential Duties And ResponsibilitiesConnect with customers to cultivate lasting relationships that drive repeat business.Review, validate, and process customer transactions with accuracy.Maximize customer success by offering personalized financial services that fit their lifestyle.Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.Build new business by completing daily call campaigns.Assist in customer account management and collections by accepting payments and managing customer appointments.Perform duties outside of the office, where applicable, including on‑site vehicle appraisals, store errands, and external marketing. Participate in in‑store and community events.Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.Engage in ongoing training and stay current on product and process changes.Work efficiently in a dynamic and fast‑paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.Conduct additional tasks as directed by leadership.Maintain a full‑time work schedule with regular, in‑person attendance, including weekends. A full‑time work schedule for this position includes, at a minimum, 40 hours per week.**What We’re Looking For – Qualifications And SkillsA high school diploma or equivalent.Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.Meticulous attention to detail and ability to accurately enter data.Proficiency in using phones, POS system, Microsoft Office, and other computer systems.Must be at least 18 years of age (19 in Alabama).Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.Nice To Haves - Preferred Qualifications And SkillsExperience in check cashing, document verification, and/or money order processing.Prior cash handling, cash drawer/vault management experience.Bilingual (English/Spanish) is a plus and may be required for certain locations.Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).Workplace Awards & RecognitionWe are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.Our PurposeThe Community Choice Financial® Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick‑and‑mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short‑term financial services they need when they need it the most.Equal Opportunity Employer StatementThe Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal‑opportunity employer.#J-18808-Ljbffr

Customer Service Representative

Tower Loan Covington, LA

Customer Service Representative page is loaded## Customer Service Representativelocations: Covington LAtime type: Full timeposted on: Posted Todayjob requisition id: JR1344**We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!**CSRAt Tower Loan, our **Customer Service Representatives (CSRs)** are at the heart of our business! As a CSR, you’ll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!**In the Role*** Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.* Receive and process payments in customer accounts.* Market to current, former, and potential customers to drive loan production.* Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.* Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.* Process loan applications and collect payments due.* Perform all other duties as assigned.**Required*** High School Diploma or GED* Must have a valid driver’s license and reliable vehicle**Preferred*** Cash Handling, Sales, or Customer Service experience**Location: On-Site**The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.**Who We Are**Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!Other team member benefits include:* Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance* Up to 3% 401(k) Match* Paid Time Off (16 days per year after one full year, cash back for unused time)* Paid Holidays* Annual Raises and Performance Bonuses* Monthly Incentive and Employee Referral Bonuses* Participation in Charitable CampaignsTower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!### Your Next Opportunity AwaitsIf you're seeking a rewarding career with a company that values its employees and communities, we encourage you to apply. If your profile matches our open positions, our team will be in touch with you.#J-18808-Ljbffr

Customer Service Representative

Circle K Stores Inc. Covington, LA

Store 2723763: 69290 Hwy 21, Covington, Louisiana 70433# **Shift Availability**Days - Evenings - Overnight**Job Type**Full time**Customer Service Representative**We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.**As a Customer Service Representative, you will enjoy:*** Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability* Flexible Schedules* Weekly Pay* Weekly Bonus Potential* Large, Stable Employer* Fast Career Opportunities* Work With Fun, Motivated People* Task Variety* Paid Comprehensive Training* 401K With a Competitive Company Match* Flexible Spending/Health Savings Accounts* Tuition Reimbursement**Your key responsibilities:**You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!**You are good at:*** Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestions**Great if you have:*** Retail and customer service experience* Sales associate or cashiering experience* High school diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun!**Physical Requirements:*** Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs## Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:#J-18808-Ljbffr

CUSTOMER SERVICE REPRESENTATIVE

Sunset Finance Covington, GA

6263 Hwy 278 NE, Covington, GA 30014, USA14-17 per hour Up to $17 an hour, depending on experience, with opportunity to earn up to $525 every month in monthly bonuses, and annual Tax Preparation BonusesInterviewing for positions in North GA and Metro Atlanta GAJOB SUMMARY The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions.DUTIES & ESSENTIAL JOB FUNCTIONS Working directly under the supervision of the branch manager, the Customer Service Representative:Solicit loans on the telephone and at the counter.Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone.Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau.Completes loan documents and closes current refinance loans.Prepares daily deposits of cash and checks.Maintains and balances correct amount and denominations of money in cash drawers daily.QUALIFICATIONS Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills.REQUIRED A high school diploma or equivalence is required.PHYSICAL REQUIREMENTS/WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.Apply Now with our quick 3 minute Application!* Fields Are RequiredWhat is your full name?First NameHow can we contact you?EmailPhone NumberNumber TypeWhat is your preferred method of communication?#J-18808-Ljbffr

High salary

Customer Service Representative

Security Finance Corporation Covington, GA

Location: Covington, GA, United StatesJob ID: 2025-14630Date Posted: Nov 3, 2025Do you thrive on making a positive, lasting impact on people ?Do you have customer service experience?Are you looking for an opportunity to learn a new industry, with paid on the job training ?Do you want multiple opportunities to advance your career ?Do you want to work in an open, office environment ?You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest!In this role, you can expect to:Provide outstanding customer service both on the phone and in-person.Market for new and continued customer business.Prepare and process loans and income tax returns.We offer:TOP-of-the-line training, with pay increase incentives, which includes hands‑on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, life insurance, short-and long‑term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!Community Service - As a company, we are pro‑active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story.We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.#J-18808-Ljbffr

Marketing Representative

PuroClean of Covington Covington, VA

Opportunity to Help People in Times of NeedAggressive Competitive WagesCompany and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.Job Position Description:With a ‘One Team’ mentality, promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why PuroClean® is the best cleaning and restoration company. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed, either meeting or exceeding customer expectations. A PuroClean Marketing Representative takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.Responsibilities:Communicate and build relationships with customers, clients, and Centers of InfluenceGenerate revenue through effective consultative and objective to objective marketingBuild, maintain and service a ‘top 25 client’ list and provide lunch and learns and promote continued education courses.Develop sales skills by understanding production, estimating, and all aspects of the PuroClean business.Understanding, adhering to and promoting safety and guidelines while in the office and travelingBuilding brand awareness, promoting the ‘One Team’ culture and having a genuine willingness to make a difference in your community through service.Qualifications:Ability to communicate clearly and effectively with a genuine interest in people. Asking open ended questions and delivering the brand ‘message’.Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win‑win situations and support the business.Comfortable with setting and running appointments, educational classes and community events in a group settingRespect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales‑based setting.Compensation: $40,000.00 - $50,000.00 per year“We Build Careers” - Steve White, President and COOCulture is very important to us. We want to make sure that we are the right fit for YOU!Apply today and join our Winning TEAM.We are One Team, All In, Following The PuroClean Way in the spirit of Servant LeadershipAt PuroClean We Provide:Flexible SchedulingAggressive Competitive WagesPaid Training for Career AdvancementOpportunity to Help People in Times of Need“Working for the PuroClean brand opened my eyes to the bigger picture. We’re all about servicing our community, building trust, and helping others. PuroClean provides opportunity to help you in your own career and further your education.”#J-18808-Ljbffr

Financial Representative

Modern Woodmen of America Covington, KY

3 days ago Be among the first 25 applicantsDirect message the job poster from Modern Woodmen of AmericaRegional Recruiter @ Modern Woodmen of America Launch your financial services career with an organization that positively impacts thousands of families and communities each year. Modern Woodmen of America is a fraternal financial services organization built to help families throughout life. Together with our members across the country, we pioneer bright futures in the communities we serve.About the roleOur financial representatives at Modern Woodmen of America are dedicated to helping individuals from all backgrounds achieve their financial goals. They create and execute tailored financial plans that illustrate members' current situations, outline their future aspirations, and offer the necessary financial tools and support to reach those goals.About Modern Woodmen of AmericaModern Woodmen of America is one of the nation’s largest fraternal benefit societies, with over $18 billion in assets. Fraternalism is a unique combination of business and giving back to those we serve – a continuous cycle of positive impact.Our representatives provide financial guidance and products to help members protect their families and their futures.Our products help fund member programs, including social, educational and volunteer activities that enrich members’ livesand meet local needs.Our programs build and strengthen relationships, allowing for membership growth and greater community impact.We’re proud of the impact fraternalism makes. It’s what allows Modern Woodmen – and you, as a Modern Woodmen financial representative, to make a difference in your community!In 2024, Modern Woodmen spent $17.4 million in support of fraternal programs for members in hometown communities of all sizes across the United States.About youShow integrity and character.Demonstrate leadership skills.Team-oriented.Focus on results/success driven.Can or have overcome adversity.Grow by helping others.Show volunteer spirit in the community.Enjoy building long-term relationships.Credible, trustworthy and honest.Education and trainingModern Woodmen’s education and training programs start the first day and continue throughout your career. Whether you have an extensive background in financial services or you’re just getting started, you’ll have the support you need. With hands-on workshops, mentorship from seasoned professionals, and access to the latest industry resources, you'll be well-equipped to succeed in your new role. Our goal is to see you succeed as a trusted professional who can positively impact the lives of many.QualificationsPassion for bettering members’ financial lives.Ability to obtain or already hold: an active life insurance license, FINRA securities registration (Securities Industry Essentials/SIE), Series 6 and/or 7 license, and Series 63 license, as required by state).Ability to pass a background check that includes satisfactory regulatory, criminal and financial standing.Benefits and perksPaid medical and dental insurance.401(k) retirement plan with company match.Noncontributory pension plan.Group term life insurance.Expense-paid trips, bonuses and other incentives.Modern Woodmen is an equal opportunity employer.Seniority level Seniority level Not ApplicableEmployment type Employment type Full-timeJob function Job function Finance and SalesIndustries InsuranceReferrals increase your chances of interviewing at Modern Woodmen of America by 2xInferred from the description for this job 401(k)Pension planMedical insuranceVision insuranceGet notified about new Financial Representative jobs in Covington, KY .Financial Analyst II - Investor Relations Cincinnati, OH $65,000.00-$75,000.00 4 weeks agoFinancial Clearance Representative III - Infusion Account Associate - State Farm Agent Team Member Independence, KY $30,000.00-$75,000.00 1 month agoCincinnati, OH $98,345.00-$115,700.00 22 hours agoCincinnati, OH $105,400.00-$124,000.00 1 day agoFinancial Recovery Rep III - Special Assets DEPUTY DIRECTOR (DEPUTY CHIEF BUILDING OFFICIAL) - UNCLASSIFIED Senior Credit Analyst - Consumer and Retail We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

Quick Apply

Representative-Admissions

Baptist Memorial Health Care Covington, TN

Join to apply for the Representative-Admissions role at Baptist Memorial Health CareJob SummaryObtains accurate demographic, financial and clinical information and enters into the computer system to create the medical and financial record. Applies financial guidelines to determine/collect patient liability. Performs other duties as assigned.ResponsibilitiesRegisters patients accurately, efficiently and professionally to ensure database integrity and facilitate claims processing.Applies financial screening guidelines to ensure proper procedures are followed in obtaining upfront collections for the specific facility.Strives to expedite patient flow through prompt and courteous service.Completes assigned goals.Performs other duties as assigned, to include health screening.ExperienceMinimum Required1 year of business experience.Preferred/Desired1 year of business experience in a healthcare environment.EducationMinimum RequiredSkill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.Preferred/DesiredAssociate's degree or 2 years of college level courses.TrainingNONESpecial SkillsMinimum RequiredBasic computer skills, ability to perform basic math computation. Type 25 words per minute. Excellent customer service & communication skills. Ability to speak, articulate, and be understood clearly.LicensurePreferred/DesiredCHAASeniority levelEntry levelEmployment typeOtherJob functionEducation and TrainingHospitals and Health Care#J-18808-Ljbffr

Posted 17 hours ago

Entry-Level Sales Representative

Wood Agency Life Covington, WV

Are you looking to break into the world of sales with unlimited income potential? Do you want the freedom to build your own business and control your own schedule? We're looking for driven, coachable, and goal-oriented individuals to join our growing team of Life Insurance Sales Representatives About the RoleAs an independent Life Insurance Sales Representative, you'll work directly with individuals and families to help them find affordable life insurance coverage that meets their needs. This is a commission-only, entry-level opportunity—perfect for those who are self-motivated and ready to build a rewarding career.What You'll DoConnect with prospective clients (multiple lead sources available)Educate clients on life insurance options and guide them through the application processBuild lasting relationships through excellent customer service - your clients are YOURS to serveWork independently and manage your own scheduleParticipate in team training and sales development programsRequirementsWhat We're Looking ForNo prior sales or insurance experience required (training provided)Must be at least 18 years old and authorized to work in the U.S.Strong communication skills and a willingness to learn. Be coachable.Self-motivated, disciplined, and goal-drivenIntegrityLife & Health Insurance License (or willingness to obtain – we can help you get licensed)BenefitsWhat You'll GetHigh commission structure with performance bonuses100% RemoteWork-from-anywhere flexibilityOngoing training, mentorship, and support from experienced leadersThe opportunity to build your own book of business and residual incomePotential to move into leadership roles and build your own sales teamBecome the LEADER you've always wanted to be

Customer Service Representative

Bridgestone Covington, GA

Bridgestone Golf Customer Service RepresentativeHelp us make the best golf balls in the world! From our Covington, Georgia manufacturing facility, we supply golf equipment to many of world-renowned golfers including Tiger Woods and Jason Day.Whatever role you fill, when you represent the Bridgestone Golf name you know that you are a valued teammate who is part of our larger mission to serve society with superior quality. We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you're made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.Bridgestone Golf, Inc. is headquartered in Covington, Georgia and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Our mission is simple: Bridgestone Golf serves dedicated golfers with superior quality golf equipment designed to maximize individual player's golf experience and enjoyment.Position SummaryEffectively manages various customer service tasks while delivering excellent customer service, resolving complaints, and troubleshooting issues professionally and accurately.ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIESProvide professional and courteous telephone support to internal and external customers while adhering to the highest call quality standards.Ensure availability to accept inbound calls and complete outbound calls.Conduct outbound calls to establish and/or strengthen customer relationships with Bridgestone Golf (BSG).Receive, review, and process all order requests promptly and efficiently by thoroughly checking customer orders for pricing, accuracy, and compliance with company policies.Provide daily support to assigned Territory Sales Managers, by responding to emails and phone calls regarding order changes, inquiries, and statuses promptly.Develop and maintain an in-depth knowledge of BSG products, processes, and promotions and provide accurate information to customers.Accurately and promptly submit Customer Service Correspondence (CSC) requests for credits and rebills.Establish customer access on the Customer Web Portal.Issue and track Proof of Deliveries (POD) and Return Material Authorizations (RMA).Collaborate daily with Logistics, Sales, Marketing, and Credit departments.Resolve basic and complex order-related issues using problem-solving techniques, including the Five Whys methodology.Pull and review order-related reports on a daily and weekly basis.Create, update, and manage Excel spreadsheets and PowerPoint presentations.Provide backup support for other team members.Assist in training team membersConsistently meet monthly performance goals.Perform additional duties as assigned.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEAssociate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLSAbility to read and interpret documents such as sales programs, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Excellent communication skills are needed to work effectively with customers and the sales force.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.REASONING ABILITYAbility to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, papers, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Sit - For most job tasks at a standard desk and chair; in meetings; to meet others at their offices.Stand/Walk some walking and standingTalk /Listen - To be able to orally communicate with staff, employees and others.Dexterity - To be able to write, use the computer and telephone.Climb/Balance - To be able to reach top drawers of file cabinets with supportive assistance, such as a step stool.Stoop/Crawl/Kneel/Crouch - To be able to retrieve files from bottom drawers of file cabinets.Lift/Move/Push/Pull - To be able to move file boxes weighing up to 20 pounds.Vision - To be able to use a computer for the majority of the workday; to read and write.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually quiet.Minimum QualificationsTypically requires a high school degree; or 1-2 year vocational training / associates degreeWhat we offerAt Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:A supportive and engaging onboarding experience to ensure a smooth transition into our team.The opportunity to develop and grow, through training and regular mentorship.Corporate Social Responsibility activities.A truly global, dynamic and challenging work environment.Agility and work/life effectiveness and your long-term well-being.A diverse and inclusive team. Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.