Automotive Customer Service Representative jobs in Fairlawn

Customer Success Representative - Bilingual

SUMMARY This position is the first point of contact with our insurance broker and direct to consumer customers. You are the first impression of our business and the start of a positive customer experience that will boost a customer's confidence in our service and product offerings. This position covers a multitude of duties and is very fast paced at times. This position must work in the Akron office 3 days per week. This is a bilingual in Spanish role. ESSENTIAL DUTIES AND RESPONSIBILITIES Providing remote application and customer support to end-users of the cloud-based proprietary software. Assisting users with error messages and notifying development of issues when necessary. Instructing users on the proper use of the software via telephone, screenshare, and email. Independently trouble shoot software to identify bugs and errors. Following up with development and users to ensure each case is closed in a timely manner. Meet department attendance requirements, including being prompt and available during scheduled shift. Ability to meet multiple deadlines in a fast-paced environment. Perform similar job-related duties and projects as assigned. Support parent company's sales staff when questions or issues arise. Learn and maintain familiarity with CMS compliance and protocol. REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or GED One-year recent experience as a CSR in a fast-paced inbound call center environment (preferred) Must be customer service oriented Proficient with computers Be an independent problem solver Fluent in Spanish for spoken and written word Have excellent organization skills Be able to multitask Adapt quickly to new responsibilities Hybrid schedule SUPERVISORY RESPONSIBILITIES None CERTIFICATES, LICENSES, REGISTRATION None PAY TRANSPARENCY The base pay for this hybrid role is: $24.00 - $26.00 per hour. You are also eligible for employee benefits medical, dental, vision, life, and participation in the company 401(k) plan. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Role is located in Akron OH Hybrid setup. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Small Motor Skills: Picking, pinching, typing or otherwise working primarily with fingers rather than with whole hand or arm, as in handling. Speaking: Expressing or exchanging ideas by means of spoken word. Those activities in which require detailed or important spoken instructions must be conveyed to other workers accurately and quickly. Hearing: Ability to receive detailed information through oral communication with or without correction. Repetitive Motion: Substantial movement (motions) of the wrist, hands, and fingers. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office environment with controlled temperature. ADDITIONAL REQUIREMENTS The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among co-workers. COMPUTER PROGRAMS USED ON A DAILY BASIS MacOS Google Apps Microsoft Office 365 Suite Asana Vonage INSXCloud Broker Platforms

Work Life Balance

Patient Access Representative I Twinsburg/Fairlawn Dermatology, Part Time

University Hospitals Fairlawn, OH

Immediate Start

Patient Services Representative

Bridgeview Eye Partners Fairlawn, OH

POSITION SUMMARY: The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts. WHAT WE OFFER: Competitive starting wage based on previous experience 6.5 paid holidays per year Approximately 10 days of PTO within first year Full slate of benefits to include health, dental, vision, and 401k Growth and wage increase through company paid certification program ESSENTIAL RESPONSIBILITIES: Greet patients in a friendly, professional manner Answer phone calls, schedule appointments, assist in patient communications and recalls Respond to patient inquiries about billing, procedures, policies and available services Prepare patient chart prior to appointment and complete upon patient arrival Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports Monitor patient flow throughout the office, properly communicating delays Provide a safe and clean office environment Perform other duties and assume various responsibilities as determined by the office manager and doctor(s) PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead. Work Environment: Professional medical office environment. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Financial Representative

Western & Southern Fairlawn, OH

OverviewThe purpose of the Financial Representative is to meet the middle-income client needs for risk protection, financial security, and wealth creation by educating clients, analyzing needs, and recommending solutions in an ethical and client-focused manner. The Financial Representative provides financial solutions to the right people, in the right way, for the right reasons.ResponsibilitiesIdentify market(s) and develop appropriate marketing plan.Prospect and network for middle-market clients by identification of qualified names and making initial contacts.Contact and secure appointments with prospective and existing clients for the purpose of sales, conservation and service.Adequately prepare for all appointments through established processes.Conduct all appointments using Western & Southern Life consultative practices and processes.Effectively sell insurance and investment solutions.Effectively plan for and schedule all sales, marketing and service activities for the week and foreseeable future.Market for the purposes of developing the Western & Southern Life brand at the local level.Proactively develop community relationships to cultivate and strengthen presence in target market(s).Maintain personal contact with clients to ensure their evolving financial needs are being met.Engage in activities for continuous professional development of the skills and knowledge to effectively perform the duties of the job.Accurately maintain client and company records, payments, etc., in a timely manner.Operate an automobile during both day and night hours.QualificationsHigh level of integrity.Strong work ethic and willing to work hours that include weekday evenings and weekend hours.Strong interpersonal, relationship, and influence skills.Effective communication skills including listening, speaking and writing.Ability to analyze client needs, understand financial products, complete collaborative discovery with client, and sell tailored solutions.The ability to influence others to take needed action.Demonstrate personal drive and resilience to achieve goals.Willing and able to network for new clients.Educational RequirementsMinimum high school diploma or equivalent; college degree preferred.Computer Skills and Knowledge of Hardware & Software RequiredWorking knowledge of word processing and spreadsheet applications.Working knowledge of internet and email.Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.)Obtain and hold State Life and Health license prior to hire.Position DemandsAccess to an automobile and ability to maintain a valid driver’s license.#J-18808-Ljbffr

Alterations Customer Service Representative

David's Bridal Fairlawn, OH

Alterations Customer Service RepresentativeMinimal weekday hours required (join for weekends only!)$400 bonus for every referral hired with NO LIMIT *Competitive hourly pay rates & team bonusGet Paid Early!* Additional terms and conditions apply.At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!We make dreams happen—apply today!The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.Essential Job Functions:Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.Use all systems to manage the customer flow to deliver five-star customer experience.Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escape and partner with leadership team.Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.Promote all alterations services and personalization options.Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.Maintain high dress code standards as required by the Dress Code policy.Greet and escort all alterations customers to and from alterations for appointments.Press, steam, and spot clean all merchandise.Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.Build long-term relationships to meet and exceed customer satisfaction and loyalty.Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.Maintains a clean and well-organized alterations room.Performs duties and tasks as assigned by store management.Physical Demands:While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.Education & Credentials:High school diploma or equivalent degree1-2 years prior retail experience in an apparel or specialty store environment.Prior sewing experience is helpful.Prior experience with computerized POS (Point of Sale) systemNow that we’ve popped the question, please say “I do”.Part Time Benefits Include –Rewarding Environment and Competitive PayTeam BonusDayforce Wallet – Get Paid Early!Generous Team Member Discount After First Pay PeriodVision CareSupplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury401K ProgramDiscount for Identity Theft ProtectionDiscounts for Home and Auto InsuranceDiscounts for MobileLegal Benefits (MetLife Hyatt Legal Plans)Pet InsuranceLove wins when love is for Everyone!Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.#J-18808-Ljbffr

Lead Customer Service Representative

Circle K Stores Inc. Fairlawn, OH

Store 2743425: 3120 W Market St, Fairlawn, Ohio 44333# **Shift Availability**Flexible Availability**Job Type**Full time**ESSENTIAL DUTIES:******The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:********Customer Satisfaction:**** Provides prompt excellent customer service in a courteous, friendly and attentive manner.* Greets customers as they enter the area and thanks customers as they leave.* Gives assistance and offers suggestions or recommendations to the customer.* Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold.* Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.* Reports to work on time and follows the dress and appearance code.****Facility Condition:**** Maintains the store facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties:* Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores.* Inspects store facilities and equipment for safety, cleanliness, and proper working order.* Contacts maintenance for repair when needed.****Merchandising:**** Completes build-to’s for ordering/purchasing merchandise. Receives and verifies vendor deliveries.* Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly.* Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.****Sales Controls:**** Controls merchandise, cash shortages, and other selling expenses. Assists in maintaining proper inventory levels and shift audits.****Financial Controls:**** Monitors shift sales, cash handling procedures and other shift functions including daily close-out functions.* Notifies the Store Manager of any sales, cash, inventory or operating discrepancy.* May receive and sign vendor deliveries and verify quality and quantity of product.* Follows Company and/or brand guidelines for product breakage or spoilage.****Staffing Controls:**** Supervises the activities of customer service representatives in the absence of the Store Assistant Manager.* Helps coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct and performance standards.* Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or re-assign duties of employees based on operational or discipline needs.* Assists with counseling of employees and provides feedback to help employees improve performance.* May provide direction for managing the fast food service area of the store.* Knows the gasoline pricing strategy for the store and changes gasoline prices correctly.****Security Controls:**** Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager.* Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring.****Administrative:**** Performs duties associated with shift change such as counting the cash drawer, recording employee purchases and completing end of shift/shift change reports.* Keeps and ensures all employees keep accurate time keeping records.* May take inventory of supplies and equipment.* Attends job-related meetings (may be required to work irregular hours).* Provides regular and predicable onsite attendance.* Complete daily store reports and other duties as assigned by the Store Manager.**JOB REQUIREMENTS:*** High school diploma or GED preferred.* Experience in retail sales preferred.* Ability to work with the equipment, tools and materials listed above.* Ability to work as scheduled including arriving to work on time.* Ability to communicate information and ideas so others will understand.* Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred.* Ability to perform essential duties and physical functions described below.* Ability to work in the conditions described below.**PHYSICAL REQUIREMENTS:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes:* Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors* Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)* Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).* Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination.* Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)* Able to reach overhead for objects* Ability to bend and twist at waist* Ability to communicate orally* Ability to operate a cash register and/or computer keyboard* Ability to stoop, kneel, squat, bend, push, and pull* Ability to work alone* Be exposed to occasional noise* Ability to stand and/or walk for an entire shift* May require climbing a ladder to store and retrieve materials or place and remove signs**WORK ENVIRONMENT:**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes:* Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.* Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer.* Exposure to occasional noise.* Work with minimum direction and periodic supervision.**JOB DESCRIPTION ACKNOWLEDGMENT**This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Hiring Range: $14.50 to $14.50## Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be#J-18808-Ljbffr

Business Development Representative

Headway Strategy Fairlawn, OH

About UsWe are a growing technology consulting firm delivering high-impact solutions in cloud, infrastructure, cybersecurity, software development, and digital transformation. We partner with mid-market and enterprise clients to solve complex business challenges with practical, results-driven technology strategies.Position OverviewWe are seeking a driven, consultative Business Development Representative to identify, develop, and close new business opportunities across the United States. This role is ideal for a self-motivated sales professional who thrives in a performance-based environment and wants significant upside through a highly competitive commission structure.The ideal candidate understands technology consulting sales cycles, builds strong executive relationships, and can translate business needs into tailored service offerings.Key ResponsibilitiesIdentify and develop new client opportunities nationwideGenerate and manage a healthy pipeline through prospecting, networking, and referralsConduct discovery meetings to understand client business and technical challengesCollaborate with technical teams to craft compelling proposals and solutionsPresent and negotiate consulting engagements with decision-makersManage the sales process from initial outreach through contract executionMaintain accurate pipeline forecasting and CRM updatesMeet or exceed revenue and gross margin targetsQualifications2+ years of B2B sales experience (technology consulting or IT services preferred)Proven track record of closing services-based dealsStrong understanding of technology solutions (cloud, cybersecurity, infrastructure, or software services preferred)Experience selling to mid-market or enterprise clientsExcellent communication and presentation skillsAbility to work independently in a fully remote environmentWillingness to travel occasionally for client meetings (as needed)Compensation & BenefitsCompensationBase Salary: $35,000 per yearCommission30% commission on gross margin of closed deals up to $2.5MM revenue annually40% commission on gross margin of closed deals above $2.5MM revenue annuallyNo cap on earningsHigh-income potential for strong performersBenefits100% employer-paid health insurance (no employee premium cost)Remote work flexibility (anywhere in the continental U.S.)Performance-driven culture with significant upsideWhy Join Us?Industry-leading commission structureTrue unlimited earning potentialFull health coverage at no cost to youRemote flexibility with national reachOpportunity to sell high-value consulting engagementsNOTE: Due to the nature of our work, only candidates that are United States Citizens will be considered.#J-18808-Ljbffr

Hollister Co. - Brand Representative, Summit

Abercrombie & Fitch Co. Fairlawn, OH

Hollister Co. - Brand Representative, SummitJoin to apply for the Hollister Co. - Brand Representative, Summit role at Abercrombie & Fitch Co.Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.Job DescriptionThe Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.What You’ll DoCustomer ExperienceStore Presentation and Sales FloorCommunicationAsset Protection and ShrinkPolicies and ProceduresTraining and DevelopmentQualificationsAdaptability / FlexibilityApplied LearningAttention to DetailMulti-TaskingWork EthicWhat You’ll GetMerchandise DiscountFlexible ScheduleOpportunities for Career AdvancementOpportunity to Become a Brand AffiliateTraining and DevelopmentA Global Team of People Who'll Celebrate you for Being YOUAbercrombie & Fitch Co. is an Equal Opportunity employer.FOLLOW US ON INSTAGRAM @LIFEATANF#J-18808-Ljbffr

Patient Access Representative Dermatology Fairlawn/Brunswick

University Hospitals Fairlawn, OH

Description A Brief Overview The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience.What You Will Do Checking patients in and/or out for medical visitsAnswering the phone to address patient inquiries and scheduling appointments.Assists patients with enrolling and utilizing MyChart.Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registrationCommunicating information and important details to other medical care teamMay contact insurance companies regarding coverage, preapprovals, billing and other issuesCollects and processes patient payments for visit copays, coinsurance, deductibles and prior balances.Assist with completion of various types of paperwork and forms.Effectively work EPIC workques, worklist and inbasket messages.Schedules referrals and follow-up visits.Accurate and timely scanning of documents into EPICAdditional Responsibilities Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency.Actively participates in UH emergency preparedness.Maintains a clean and organized work area.Will be cross-trained to perform other duties as assigned.May be scheduled to work at off-sites.Performs other duties as assigned.Complies with all policies and standards.For specific duties and responsibilities, refer to documentation provided by the department during orientation.Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.#J-18808-Ljbffr

Quick Apply

Customer Service Representative (Patient Accounts)

RevCare, Inc. Fairlawn, OH

Job DescriptionJob DescriptionPosition SummaryThe Customer Support Specialist, Patient Accounts role is responsible for providing exceptional customer service to patients and resolving inquiries related to billing, insurance, and account balances. This role involves managing patient accounts, processing payments, negotiating resolutions, and ensuring compliance with state, federal, and organizational guidelines. The position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment while maintaining confidentiality and professionalism. Hybrid/fully remote opportunity available after successful completion of training period and upon meeting job requirements.Key ResponsibilitiesCustomer Service & Patient Interaction· Respond to patient inquiries via phone, email, chat, and fax.· Explain insurance coverage, billing statements, and payment options clearly and accurately.· Promote a patient-centric approach to resolving account balances and concerns.· Diffuse negative situations and maintain a professional tone during stressful circumstances.Account Management & Billing· Analyze and reconcile patient accounts to ensure accuracy and timely resolution.· Process payments, refunds, and guarantor corrections as needed.· Update insurance information and resolve registration errors.· Utilize predictive dialer systems and maintain appropriate daily call volumes, both inbound and outbound.Collaboration & Workflow· Communicate professionally with patients, insurance carriers, attorneys, and internal departments.· Work closely with scheduling, collections, and insurance verification teams to ensure smooth operations.· Share knowledge and assist team members to improve workflow and service quality.Compliance & Confidentiality· Adhere to HIPAA guidelines and company policies, including the Code of Ethics.· Maintain strict confidentiality of patient information.Participate in ongoing training to stay currentQualifications· High school diploma or GED required; additional education in healthcare or business preferred.· 1–3 years of customer service experience, preferably in a medical billing or revenue cycle setting.· Strong computer skills, including Microsoft Office; knowledge of EMR systems and predictive dialer operations helpful.· Minimum typing speed: 40 WPM.· Excellent oral and written communication skills.· Ability to analyze EOBs and reconcile account balances.· Organized, detail-oriented, and able to multitask in a fast-paced environment.· Must pass a pre-employment criminal background check.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offReferral programVision insuranceExperience:Epic: 1 year (Preferred)Call center: 1 year (Required)medical customer service: 1 year (Required)Ability to Commute:Fairlawn, OH 44333 (Required)Work Location: Hybrid remote in Fairlawn, OH 44333

Posted 15 hours ago

Team Member

Pizza Hut Fairlawn, VA

Position: Pizza Hut Team MemberJob Summary:Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -Learn Your Position Inside and Out and Own the Guest Experience EverydayPay Rate(If Applicable):Duties/ResponsibilitiesFollows all Position Specific Training Processes Listed on Shoulder 2 Shoulder TrainingAlways Puts Customer Needs FirstPromote Positive Restaurant Culture (Live Life Unboxed!)Delivers on Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Deliver High Customer Satisfaction ResultsFollow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Completes Cleaning Duties and Sidework DailyProvides Excellent Customer Service on Telephone CallsCleans and Washes DishesAssist with Food Preparation and Ready 4 Customer PracticesAdheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! - Role SpecificPassion for Customer Service(Shoulder 2 Shoulder and Learning Zone Courses Completed)

Alarm Monitoring Operator I

Securitas Technology Fairlawn, OH

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends. Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety. Your essential functions will include: Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately Answers the multi-line telephone system Ensures confidentiality of customer information at all times Minimum Requirements High School Diploma or GED required, some college Preferred 1-3 years’ work experience Type 30 words a minute. Candidates must complete a pre-hire assessment for typing Must be able to prioritize and multi task in a fast paced environment Must be able to follow written and verbal instructions Ability to perform duties with a high degree of urgency and accuracy Good interpersonal communication and organizational skills A positive attitude of teamwork and continuous improvement Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator Securitas offers comprehensive benefits including: Alarm Monitoring Operator Pay Progression Program Shift premium for eligible assigned shifts Opportunity for annual merit pay increases Paid company training Medical, Dental, Vision, and Life Insurance Company Paid Short Term and Long-Term Disability 401K with 60% Match up to 6% of salary Paid vacation, holiday and sick time Educational Assistance Exceptional internal career advancement opportunities Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Staff Manager

Western & Southern Life Fairlawn, OH

Donation Trailer Attendant

Goodwill Industries of Akron Fairlawn, OH

Goodwill Industries of Akron, OH is looking to hire an entry-level Donation Trailer Attendant / Customer Service Representative / Warehouse Associate. Are you goal-oriented and looking for an opportunity to prove yourself? Are you a customer service rock star with a great work ethic interested in the career development resources that the Goodwill has to offer? Do you want to serve your community while building your career? If so, please read on!ABOUT GOODWILL INDUSTRIES OF AKRONFounded in Boston, MA in 1902 by Reverend Edgar J Helms, Goodwill has been providing opportunities for men and women across America and around the world ever since. Goodwill Industries of Akron was established in 1927 in a one-room salon at the corner of Howard and Furnace Streets as a branch of Goodwill Industries of Cleveland. Today, we continue to flourish as we serve Summit, Portage, Medina, Ashland, and Richland counties. Our mission is to help individuals prepare for, find, and retain employment In order to hire and retain employees who share our core values of commitment, teamwork, honesty, and customer service to carry forward this mission, we offer good benefits and opportunities for career development.A DAY IN THE LIFE AS A DONATION TRAILER ATTENDANT / CUSTOMER SERVICE REPRESENTATIVE / WAREHOUSE ASSOCIATEAs an entry-level Donation Trailer Attendant / Customer Service Representative / Warehouse Associate, you are the face of our agency to our donors. You accept, load, unload and sort donations at 5 donation trailer sites in Summit County. With a gracious and positive attitude, you accept merchandise donations and provide assistance to our donors. You always offer them a coupon, a receipt, and a smile. With efficiency and a great sense of organization, you sort clothing and household goods into categories. You also keep accurate and up-to-date records of donations. Your friendly disposition comes through in all your interactions, and you are a pleasure to work with for fellow employees and donors alike. You help promote the development of service participants. You are committed to safety and help keep your work area clean and void of hazards as well as operate equipment with attention to safe operating procedures. You feel great about the vital role you play in supporting our mission of serving the community.QUALIFICATIONS FOR A DONATION TRAILER ATTENDANT / CUSTOMER SERVICE REPRESENTATIVE / WAREHOUSE ASSOCIATEAbility to lift up to 50 lbs and load donations for clothing, furniture, and other household goodsAbility to work outside in whatever Mother Nature throws our wayCustomer service skillsPosition requires an automobile to be used for shelter in the winter months. Fuel allowance provided during winter.Are you a can-do, get-it-done person? Do you have good communication skills and enjoy working with people? Are you able to work efficiently with an awareness of what is going on around you? If so, you might just be perfect for this entry-level Donation Trailer Attendant / Customer Service Representative / Warehouse Associate position.WORK SCHEDULEThis entry-level position requires that you can work a flexible schedule including weekends, evenings, and holidays as needed.ARE YOU READY TO JOIN OUR TEAM?We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.Goodwill Industries of Akron is an equal opportunity employer. Minorities/Females/Disability/Protected Veteran/Sexual Orientation/Gender Identity

2nd Shift Team Member

Circle K Stores, Inc. Fairlawn, OH

Store 4705613: 791 N Cleveland Massillon Rd, Ghent, Ohio 44333 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Quick Apply

Team Member

Circle K Stores, Inc. Fairlawn, OH

Store 4705592: 1949 N Cleveland Massillon Rd, Bath, Ohio 44333 Shift Availability Days & Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Insurance Account Representative - State Farm Agent Team Member

State Farm Fairlawn, OH

Position Overview State Farm Insurance Agent located in Fairlawn, OH is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Alex Wakefield - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. ResponsibilitiesUse a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receiveSalary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency RequirementsInterest in marketing products and services based on customer needs Excellent interpersonal skills Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Proactive in problem solving Ability to make presentations to potential customers Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $45,000.00 - $60,000.00 per year Do you want a career and not just a job? We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in North Canton. I have been a State Farm agent since 2011. Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member. I am a second generation State Farm agent. We currently have 6 team members at our agency. If you want a career, not a job, then we encourage you to apply State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Financial Advisor

Northwestern Mutual Life Insurance Company Fairlawn, OH

Patient Access Representative, UroGyn/Fairlawn (Full-time; 8:30a-5:00p)

Western Reserve Fairlawn, OH

Serves as initial contact for UroGyn Department, is responsible for registering and pre-registering patients, verifying insurance coverage and eligibility at time of registration, verifies patient demographics and accurately inputs this information in the registration application. Performs point of service activities, collecting copayments and self-pay payments. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Staff Manager

Western & Southern Fairlawn, OH