Research Relocation Specialist Jobs in Galax, Virginia

Dynamic Environment

Utilization Specialist

Acadia Healthcare Galax, VA

Utilization Review Specialist, Life Center of Galax-Hillsville Come join our team as a Utilization Review Specialist at the Life Center of Galax-Hillsville! We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you! Proactively monitor utilization of services for patients to optimize reimbursement for the facility. Excellent benefits package: Company matching 401k Health, dental, & vision insurance Disability and life insurance Paid holidays, vacation, sick, and extended sick time Essential Functions: Act as liaison between managed care organizations and the facility professional clinical staff. Conduct reviews in accordance with certification requirements of insurance plans or other managed care organizations (MCOs) and coordinate the flow of communication concerning reimbursement requirements. Monitor patient length of stay and extensions and inform clinical and medical staff on issues that may impact length of stay. Gather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office. Conduct quality reviews for medical necessity and services provided. Facilitate peer review calls between facility and external organizations. Initiate and complete the formal appeal process for denied admissions or continued stay. Assist the admissions department with pre-certifications of care. Provide ongoing support and training for staff on documentation or charting requirements, continued stay criteria and medical necessity updates. Other Functions: Perform other functions and tasks as assigned. Education/Experience/Skill Requirements: Required Education: High school diploma or equivalent. Preferred Education: Associate's, Bachelor's, or Master's degree in Social Work, Behavioral or Mental Health, Nursing, or a related health field. Experience: Clinical experience is required, or two or more years' experience working with the facility's population. Previous experience in utilization management is preferred. Licenses/Designations/Certifications: Preferred Licensure: LPN, RN, LMSW, LCSW, LPC, LPC-I within the state where the facility provides services; or current clinical professional license or certification, as required, within the state where the facility provides services. CPR and de-escalation and restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility requirements. Additional Regulatory Requirements: While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

Best Match

Intake Specialist

Harboroaks Galax, VA

OverviewCome join our team as an Intake Specialist, at Life Center of Galax! We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client’s belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained.We offer a full suite of benefits ranging from:Medical, Dental, and Vision InsurancePaid HolidaysPaid Time OffHSA & FSACompany Paid Basic Life & AD&DDisability401(k) Retirement Plan - with company matchEmployee Assistance Program/Employee Discount ProgramResponsibilitiesDays are Wednesday - Saturday. Hours are 4:00pm - 2:00am.ESSENTIAL FUNCTIONS:Liaise with client/family of potential admissions to address any questions, concerns, etc.Coordinate facility tours with clients and families who are potential admissions.Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable.Establishes professional rapport with client to ensure that they feel welcomed upon arrival.Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items.Orients client to the facility/milieu.Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed.Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.May discuss client’s financial responsibility and take payment as applicable.Provides exceptional customer service in line with Acadia Healthcare standards.QualificationsSTANDARD EXPECTATIONS:Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.Develops constructive and cooperative working relationships with others and maintains them overtime.Encourages and builds mutual trust, respect and cooperation among team members.Maintains regular and predictable attendance.EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:High-school diploma, GED, or equivalent.1 – 2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred.Must have excellent communication and customer service skills, and an ability to use required computer programs.LICENSES/DESIGNATIONS/CERTIFICATIONS:De-escalation training, CPR and/or First-Aid certification as required by facility.We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.#J-18808-Ljbffr

High salary

Intake Specialist

Acadia Healthcare Galax, VA

Overview Come join our team as an Intake Specialist, at Life Center of Galax! We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client's belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained.We offer a full suite of benefits ranging from:Medical, Dental, and Vision InsurancePaid HolidaysPaid Time OffHSA & FSACompany Paid Basic Life & AD&DDisability401(k) Retirement Plan - with company matchEmployee Assistance Program/Employee Discount ProgramResponsibilities Days are Wednesday - Saturday. Hours are 4:00pm - 2:00am.Liaise with client/family of potential admissions to address any questions, concerns, etc.Coordinate facility tours with clients and families who are potential admissions.Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable.Establishes professional rapport with client to ensure that they feel welcomed upon arrival.Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items.Orients client to the facility/milieu.Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed.Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.May discuss client's financial responsibility and take payment as applicable.Provides exceptional customer service in line with Acadia Healthcare standards.Qualifications Standard Expectations: Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.Develops constructive and cooperative working relationships with others and maintains them over time.Encourages and builds mutual trust, respect and cooperation among team members.Maintains regular and predictable attendance.Education/Experience/Skill Requirements: High-school diploma, GED, or equivalent.1-2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred.Must have excellent communication and customer service skills, and an ability to use required computer programs.Licenses/Designations/Certifications: De-escalation training, CPR and/or First-Aid certification as required by facility.Equal Employment Opportunity We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.GALAX#J-18808-Ljbffr

High salary

Compassionate Behavioral Health Specialist

Harboroaks Galax, VA

A healthcare facility in Galax is seeking a Behavioral Health Associate to provide personal care services to patients. The candidate will support clinical staff, conduct safety checks, and engage patients in activities to help achieve treatment goals. Applicants should have a high school diploma and preferably prior experience in behavioral health. Certifications in CPR and de-escalation are necessary. This role offers competitive benefits and opportunities for professional growth.#J-18808-Ljbffr

Best Match

PRN Front Desk & Registration Specialist

Lifepoint Health® Galax, VA

A healthcare provider located in Virginia is seeking a Patient Services Representative PRN for their Independence Family Care Center. This role involves performing registration and clerical duties while ensuring accurate patient information is entered into the system. The ideal candidate should possess a high school diploma and strong computer skills, with previous medical office experience preferred. This position offers various benefits including comprehensive medical coverage and opportunities for professional growth.#J-18808-Ljbffr

Immediate Start

Guest Experience Specialist - Flexible Hours & Growth

Workstream Galax, VA

A food service company in Galax, Virginia, is hiring a Customer Service Crew Member. This role involves greeting guests, taking orders, and ensuring a clean environment. Ideal candidates are friendly, reliable, and capable of lifting up to 50 lbs. No prior experience is required, and you'll have flexible scheduling, paid training, and opportunities for advancement. Join a dynamic team dedicated to guest satisfaction and a fun work environment.#J-18808-Ljbffr

Warehouse & Yard Specialist: Forklift Operator & Inventory

US LBM Holdings, LLC Galax, VA

A leading building supply company is seeking a Yard/Warehouse Rep I in Galax, Virginia. This entry-level position involves safely operating a forklift for inventory management, maintaining an organized work environment, and providing excellent customer service. Candidates must have a High School Diploma or GED and possess basic math and communication skills. Join a team committed to workplace safety and positive work environment.#J-18808-Ljbffr

Patient Access Specialist: Compassionate Front Desk Leader

Memorial Physician Practices Galax, VA

A healthcare organization is seeking a Patient Access Specialist in Galax, Virginia. This role involves verifying insurance benefits, collecting payments, and educating patients about their rights. The ideal candidate should have a high school diploma and excellent customer service skills. The position offers comprehensive benefits, financial growth opportunities, and a chance to contribute to community health. Join us in our mission to make communities healthier.#J-18808-Ljbffr

Automotive Parts Specialist — Customer Service & Sales Expert

O'Reilly Auto Parts Galax, VA

An automotive parts retailer located in Galax, Virginia is seeking a Parts Specialist to deliver exceptional service to retail and installer customers. This role includes greeting customers, assisting with store operations, and resolving customer inquiries. Ideal candidates should excel in multitasking and providing outstanding customer support. Familiarity with automotive parts and bilingual skills are desirable. Comprehensive benefits and opportunities for career growth are offered.#J-18808-Ljbffr

Home Medical Equipment Specialist – CPAP/RAD & Supplies

Lincare Holdings Galax, VA

A medical equipment provider in Galax, Virginia is seeking an employee to set up CPAPs and Respiratory Assist Devices (RADs). The role involves maintaining equipment compliance, managing supplies, and responding to patient requests. Responsibilities also include performing equipment setups, ensuring timely documentation, and monitoring compliance reports. An ideal candidate will possess strong organizational skills and experience in medical equipment setup. Candidates must also have a valid driver’s license and a reliable vehicle.#J-18808-Ljbffr

Data Entry From Home

Data Entry Jobs Galax, VA

Data Entry Specialist (Remote) We're looking for a detail-oriented Data Entry Specialist to join our team from home. In this role, you'll be responsible for accurately inputting, updating, and maintaining data across various systems and spreadsheets. The ideal candidate is organized, reliable, and comfortable working independently with minimal supervision.

Recreational Therapist

Lifepoint Health Support Center Galax, VA

Recreational Therapist- Day Shift Your experience matters Twin County Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Recreational Therapist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute: A Recreational Therapist who excels in this role: Performs structured evaluations and develops a treatment plan in conjunction with primary care counselor using therapeutic, recreational, and leisure activities Conducts assessment and establishes recreational therapy treatment goals and objectives to meet the individual needs of patients. Pre-certifies patient care. Conducts ongoing reviews to authorize continued care. Evaluates each patient's progress and the effectiveness of recreational therapy interventions. Formulates a goal-directed plan of care in conjunction with the multi-disciplinary treatment team utilizing assessment data from the Interdisciplinary Assessments. Updates Treatment Plan weekly or more often as needed. Coordinates therapeutic recreation activities for both large and small groups to observe patient response and encourage socialization. Assists with development of discharge plan in timely and documented standards. Provides patient and patient's family with information regarding leisure life styles and creates an awareness of recreational resources in their community Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have a Bachelor's Degree in Recreational Therapy or related field required. Master's Degree preferred. Additional requirements include: Certifications: Therapeutic Recreation Specialist & BLS. Handle with Care within 3 months of hire. Licenses: Current Recreational Therapist license. One year of experience in a hospital setting preferred EEOC Statement Twin County Regional Hospital is an Equal Opportunity Employer. Twin County Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Patient Access Representative - Float

Lifepoint Health Support Center Galax, VA

Patient Access Specialist Twin County Regional Healthcare is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Access Specialist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. A Patient Access Specialist who excels in this role: Verifies insurance benefits, eligibility, and obtains insurance authorizations when necessary. Collects deposits, co-pays, and deductibles. Educates patients and families regarding patient rights, advanced directives, and distributes patient guides. Commits to demonstrating the following behaviors that show that the healthcare team at Twin County Regional Healthcare CARES about our patients/families/physicians and each other. We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period. Tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we are looking for: Applicants should have a high school diploma or equivalent. Associate's degree preferred. Computer proficiency required. Medical terminology experience preferred. Billing and/or collection experience preferred. Excellent customer service and telephone skills are a must. Twin County Regional Healthcare is an Equal Opportunity Employer. Twin County is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Evening Intake & Admissions Coordinator-Behavioral Health

Acadia Healthcare Galax, VA

A community healthcare facility in Galax is seeking an Intake Specialist to manage the intake process for clients. Responsibilities include liaising with remote admissions, ensuring clients feel welcome, and coordinating necessary documentation. Ideal candidates will possess strong communication and customer service skills, along with some experience in healthcare settings. This position supports impactful work in client care while providing a variety of benefits including health insurance and paid time off.#J-18808-Ljbffr

Intake & Welcome Coordinator, Behavioral Health

Harboroaks Galax, VA

A healthcare facility in Virginia is seeking an Intake Specialist to manage the intake process for clients in a behavioral health setting. The role involves liaising with clients and families, coordinating assessments, and ensuring that intake documentation is completed. This position requires a high school diploma and strong communication and customer service skills, ideally with 1-2 years of experience in a similar environment. Competitive benefits include medical insurance and a 401(k) retirement plan.#J-18808-Ljbffr

District Forester-New River District

Commonwealth of VA Careers Galax, VA

Title: District Forester-New River DistrictState Role Title: Natural Resource Manager IIHiring Range: $65,000.00-$80,000.00Pay Band: 5Agency: Department of ForestryLocation: Western Office MSFAgency Website: www.dof.virginia.govRecruitment Type: General Public - GJob DutiesThe Virginia Department of Forestry (VDOF) is seeking an experienced forester for a District Forester position in DOF's Western Region. Counties within the district include: Grayson, Wythe, Bland, Carroll, Pulaski, Floyd, Patrick, Henry and Franklin.This District Forester will supervise and manage field staff in the New River District while promoting the agency mission and strategic goals. This position will include a mix of office and field time, often working closely with VDOF staff to provide developmental guidance. VDOF District Foresters lead and supervise a staff of foresters, technicians, and specialists in a district and provide direction, oversight, and work planning in program delivery for the following areas: forest management, fire suppression, forestland conservation, urban & community forestry, conservation education, forest health, and enforcement of water quality and fire laws. The position represents the agency in local forestry related issues, mentors and trains staff members, evaluates and provides feedback to staff on an on-going basis, develops annual work profiles and performance evaluations for assigned employees, and manages assigned staff to efficiently and effectively deliver agency services. The District Forester is also responsible for ensuring maintenance needs are met for any agency facilities located in their assigned district, which includes soliciting private vendors to perform needed repairs, manage office cleaning and yard maintenance contracts, and working with regional staff on the procurement of services related to facility maintenance needs.Within 6 months of hire, the chosen candidate must reside within the VDOF New River District and within an hour driving radius of the Matthew State Forest Galax office. Take home state vehicle is provided.Minimum QualificationsLeadership experience and desire to mentor new employees. Demonstrated presentation skills and ability to develop & lead successful training programs. Strong analytical and problem-solving skills. Training or equivalent experience in forest management, wildland fire, watershed management, natural resource conservation, forest health, and urban and community forestry; knowledge of effective leadership techniques and practices, knowledge of applicable policies and procedures, laws, and regulations; excellent organizational skills; ability to establish and maintain effective working relationships with personnel from various state and federal agencies, local planners, cooperators, and the public; excellent written, oral, and interpersonal communication skills; valid driver’s license; ability to negotiate different types of forested terrain on foot; walk over and through logging debris, heavy brush, mud, swamps, and other adverse terrain; climb onto and around heavy equipment, ability to travel around the state and stay overnight on occasion; and experience with and ability to use a PC and Microsoft Office software required.Additional Considerations5 years+ of technical forestry experience, leadership training or equivalent experience leading employees.Special InstructionsYou will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.As a responder on wildfires, must be willing and able to be on call during Spring and Fall fire seasons. Within one year of hire, must complete CDL training. Must pass moderate physical fitness test, per Federal guidelines. The test consists of walking 2 miles in 30 minutes carrying a 25-pound pack. Selected candidate is required to pass a criminal background check and a drug test.The Virginia Department of Forestry is an Emergency Response agency, as such, all employees may be required to provide support during emergency situations; this may include nights, weekends or holidays as the need arises.Contact InformationName: Kristina ClorePhone: 434/529/7244Email: [email protected] support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.#J-18808-Ljbffr

Developmental Disabilities Support Coordinator/Case Manager Sub-Relief

Mount Rogers Community Services Board Galax, VA

Developmental Disabilities Support Coordinator/Case Manager Sub-ReliefAdult and youth support coordination/case management (SC/CM) are activities designed to provide case management services to assist individuals with developmental or intellectual disabilities in accessing needed medical, psychiatric, social, educational, vocational, residential, and other supports essential for living in the community and in developing their desired lifestyle. Support coordinators/case managers are responsible for proactively identifying risks, implementing plans to mitigate previously known and newly identified risks and resolving them in a timely manner. Support coordinators/case managers are knowledgeable of person-centered thinking and person-centered planning as part of the individual support plan. Support coordinator/case manager works with the individual, their family and/or substitute decision makers and other service providers to develop an appropriate service plan, monitor delivery of services and individual's satisfaction and provide accurate record keeping that is critical for reimbursement. Support coordinator/case manager takes the lead on ensuring that the support team follows through with the commitment(s) they made to support the person to reach their desired outcomes. Support coordinator/case manager are required to have a bachelor’s degree in a human services field.ESSENTIAL FUNCTIONS :Liaison: SC/CM represents the MRCSB case management program, often on behalf of the individual being served with various federal, state and local entities which include but are not limited to the following: Mount Rogers Behavioral Health programs (Hospital Liaisons, Mental Health Centers, Emergency Services), state Facilities (Southwest Virginia Mental Health Institute, Training Centers), Court/Legal Systems (to include regional jails and prisons),Community Resource Consultants, Regional Support Teams, Community Resource Teams, Office of Human Rights, Office of Licensure, Community Integration Managers, Service Authorization Consultants, Regional Support Specialists, Public Guardianship Programs, Health Care Professionals (public and private), Providers of DD Waiver Services (Agency and Private), Department of Justice oversight, other Virginia Community Service Boards, Schools, Special Education Departments, Ascend/Maximus Company (SIS Interviewers), REACH, Qlarant reviewers, National Core Indicators and Department of Social ServicesDocumentation and record keeping: SC/CM must maintain a record keeping and data collection system appropriate to meet the needs of individuals served in accordance with regulatory standards including, but not limited to agency, Medicaid, licensure, DBHDS, and Department of Justice regulations. Documentation for face-to-face visits must clearly state that SC/CM is in the presence of individual, date, and location. Any unmet needs must be identified and plans to address any such needs if applicable. Support coordinator/Case manager must assess individual and if applicable substitute decision maker’s satisfaction with services. SC/CM is required to complete an annual person-centered plan and update as needed. Completion of the plan can take up to four to six hours. SC/CM’s must complete person centered reviews on a quarterly basis. SC/CM is required to maintain two separate electronic health records (EHR). The agency EHR is Credible system and SC/CM are record managers for this system. Additionally, SC/CM also must submit service authorizations, plans, and enter and update demographic information in the DBHDS Waiver Management System (WaMS). SC/CM are required to have progress notes completed per agency guidelines.Assessment: To determine initial and ongoing eligibility for services through precise and accurate information about the individual to identify support needs, stressors, goals, values, strengths, resources, health status, activities of daily living (ADLS) and support networks. Eligibility: assess to determine if individual has a diagnosis that confirms an Intellectual Disability (ID Case Management). Assess to determine the individual has a Developmental Disability (DD Case Management). Assess functional eligibility that affects the individual’s ability to live and work independently. Assess to determine if the individual meets the financial criteria to receive Medicaid. VIDES: possess the training to administer the Virginia Individual DD Eligibility Survey (VIDES), the required assessment used by the state to establish functional eligibility. SC/CMs are trained in three levels of VIDES: Infant, Children and Adult. Supports Intensity Scale: Collaborate with the Ascend Maximus Company to schedule and participate in Support Intensity Scale (SIS) assessments, the standardized and norm referenced assessment which is required for all individuals receiving DD Waiver services in the Commonwealth of Virginia. The SC/CM is required to participate as a “respondent” during the interview process. Additionally, the SC/CM is responsible for educating the individual and family about the SIS assessment and its role in support planning and sharing the assessment results with individual, family and service providers. Risk Assessment: Complete an initial risk assessment and annually thereafter based on the numeric scale used on Sections 3A and 3 B of the Supports Intensity Scale (Exceptional Medical Supports and Exceptional Behavioral Supports) to reflect any changes in the individual’s support needs from year to year. Ongoing assessment: Gather and summarize information that guides the work between the SC/CM and the Individual receiving services to make sure health and safety needs are met, as well as, assessing the individual’s ability to independently care for themselves. SC is required to complete annual risk awareness tool annually and anytime a new medical risk has been identified. SC completes crisis risk awareness tool at every face-to-face visit to assess need for any crisis service. SC completes on site visit tool at every face-to-face visit to assess among other things change of status and ISP implemented appropriately.Monitoring: Regular meeting and/or contact with the individual, family, service providers and others to ensure the services continue to be appropriate and to assess satisfaction with services. SC/CMs are required to compile a person-centered review of all services received by an individual and to share the report with individual, family and substitute decision maker. SC/CM will review plan at least quarterly and make any changes needed to individual’s plan. SC/CMs are required to make a face-to-face visit monthly with individuals who meet enhanced case management criteria (ECM) with every other visit being in the home. ECM is required for subset of population who have met criteria set forth by Department of Justice. If individual does not meet ECM criteria a monthly contact is required and at minimum face-to-face is required, every 90 days. SC/CMs regularly assess current risks and evaluate living situation to determine if there are any new risks. SC/CM is responsible for coordination of services and will ensure that all team members are made aware of any changes or newly identified risks that may affect implementation of ISP outcomes. SC/CM sometimes have to be available after hours (nights and weekends) as needed to handle any medical or behavioral emergency that may occur with someone on their caseload.Linking/referral: SC/CM is aware and knowledgeable of resources in the community. SC/CM to refer to needed resources for residential, employment, community engagement, community coaching, residential in home, respite, personal assistance, and other waiver services and supports including medical, dental, and psychiatric services. Secure funding sources including, but not limited to DD waiver, CCC Plus waiver, and EPSDT (Early and Periodic Screening Diagnostic and Treatment). SC/CM will add individuals who qualify to the DD waiver wait list in the Virginia Waiver Management System (WaMS). SC/CM will determine priority status, complete, and update critical needs summary, complete choice form for choice between institutional care and community-based services and complete waiver slot allocation narratives. SC/CM will refer if applicable to public guardianship programs or assist with process for substitute decision maker.Planning: SC/CMs are knowledgeable of person-centered thinking and person-centered planning as part of the individual support plan (ISP). This plan will include what is working and not working for the individual and what is important to and for the individual. SC/CM, along with the individual is to form a support team made up of individual, family, service providers and others to collaboratively develop a person-centered individual service plan based on individual's desires and needs on an annual basis and update as needed. SC/CM are required to ensure that the ISP is amended when reassessment or new risk factors are noted that indicate that revisions in the plan are needed to address and meet an individual’s changed needs. The ISP should be updated as indicated and should include an implementation schedule for the changes needed to address the individual’s needs. SC/CM must ensure that the individual is given a choice of providers (including case management provider). SC/CM assists individuals and families to transition through developmental stages including transitioning from school to work, from family to a community residence, futures planning, and, if needed, from institutional to a community-based setting. This includes working with local school systems and Individualized Educational Plan (IEP) Teams, Department of Aging and Rehabilitation Services. Omnibus Budget Reconciliation Act (OBRA) and skilled nursing facilities and various worksites and training programs; and working with families to secure legal guardianship or authorized representative status.Education/training: SC/CM is required to have a four-year degree in a human services field. Additionally, they are required to complete DBHDS case management curriculum. SC/CM are required to complete a minimum of eight hours of relevant training annually. SC/CM must remain current with information on available state and local mental health, substance abuse and developmental and intellectual disability programs and services through reading and attending training.Advocacy: SC/CM assists individual in overcoming barriers to receiving services and to identify gaps in services. SC/CM advocates for needed services for individual by submitting service authorization requests and justification of need for services by adding individual to DD waiver wait list and making referrals to programs or services. Advocacy efforts also include attending Town Hall meetings and commenting on proposed changes in regulatory legislation.OTHER DUTIES :Maintain trainings.Perform such other duties as assigned by supervisor.QUALIFICATIONS :KNOWLEDGE/SKILLS REQUIRED AT ENTRY:Oral and written communication skills.Skills in data collection and interviewing.The nature and causes of developmental and intellectual disability and program philosophy for service provision.Treatment modalities and intervention techniques, such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination.Different types of assessments, including functional assessment, and their uses in service planning;Formulating, writing, and implementing individualized service plans to promote goal attainment;Coordinate the provision of services by diverse public and private providers.Work as a team member, maintaining effective inter- and intra-agency working relationships;Demonstrate a positive regard for consumers and their families.Bachelor's degree in a human services field required (not required prior to 2016).Documented experience working with individuals with developmental and intellectual disabilities preferred.Valid Driver’s License is with a safe driving record is required.U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.#J-18808-Ljbffr

Work Life Balance

Developmental Disabilities (DD) Support Coordinator/Case Manager

Mount Rogers Community Services Board Galax, VA

Category: Direct Care Service Providers (e.g., Non-licensed; registered; certified)Adult and youth support coordination/case management (SC/CM) are activities designed to provide case management services to assist individuals with developmental or intellectual disabilities in accessing needed medical, psychiatric, social, educational, vocational, residential, and other supports essential for living in the community and in developing their desired lifestyle. Support coordinators/case managers are responsible for proactively identifying risks, implementing plans to mitigate previously known and newly identified risks and resolving them in a timely manner. Support coordinators/case managers are knowledgeable of person-centered thinking and person-centered planning as part of the individual support plan. Support coordinator/case manager works with the individual, their family and/or substitute decision makers and other service providers to develop an appropriate service plan, monitor delivery of services and individual's satisfaction and provide accurate record keeping that is critical for reimbursement. Support coordinator/case manager takes the lead on ensuring that the support team follows through with the commitment(s) they made to support the person to reach their desired outcomes. Support coordinator/case manager are required to have a bachelor’s degree in a human services field.ESSENTIAL FUNCTIONS:Liaison: SC/CM represents the MRCSB case management program, often on behalf of the individual being served with various federal, state and local entities which include but are not limited to the following: Mount Rogers Behavioral Health programs (Hospital Liaisons, Mental Health Centers, Emergency Services), state Facilities (Southwest Virginia Mental Health Institute, Training Centers), Court/Legal Systems (to include regional jails and prisons),Community Resource Consultants, Regional Support Teams, Community Resource Teams, Office of Human Rights, Office of Licensure, Community Integration Managers, Service Authorization Consultants, Regional Support Specialists, Public Guardianship Programs, Health Care Professionals (public and private), Providers of DD Waiver Services (Agency and Private), Department of Justice oversight, other Virginia Community Service Boards, Schools, Special Education Departments, Ascend/Maximus Company (SIS Interviewers), REACH, Qlarant reviewers, National Core Indicators and Department of Social ServicesDocumentation and record keeping: SC/CM must maintain a record keeping and data collection system appropriate to meet the needs of individuals served in accordance with regulatory standards including, but not limited to agency, Medicaid, licensure, DBHDS, and Department of Justice regulations. Documentation for face-to-face visits must clearly state that SC/CM is in the presence of individual, date, and location. Any unmet needs must be identified and plans to address any such needs if applicable. Support coordinator/Case manager must assess individual and if applicable substitute decision maker’s satisfaction with services. SC/CM is required to complete an annual person-centered plan and update as needed. Completion of the plan can take up to four to six hours. SC/CM’s must complete person centered reviews on a quarterly basis. SC/CM is required to maintain two separate electronic health records (EHR). The agency EHR is Credible system and SC/CM are record managers for this system. Additionally, SC/CM also must submit service authorizations, plans, and enter and update demographic information in the DBHDS Waiver Management System (WaMS). SC/CM are required to have progress notes completed per agency guidelines.Assessment: To determine initial and ongoing eligibility for services through precise and accurate information about the individual to identify support needs, stressors, goals, values, strengths, resources, health status, activities of daily living (ADLS) and support networks. Eligibility: assess to determine if individual has a diagnosis that confirms an Intellectual Disability (ID Case Management). Assess to determine the individual has a Developmental Disability (DD Case Management). Assess functional eligibility that affects the individual’s ability to live and work independently. Assess to determine if the individual meets the financial criteria to receive Medicaid. VIDES: possess the training to administer the Virginia Individual DD Eligibility Survey (VIDES), the required assessment used by the state to establish functional eligibility. SC/CMs are trained in three levels of VIDES: Infant, Children and Adult. Supports Intensity Scale: Collaborate with the Ascend Maximus Company to schedule and participate in Support Intensity Scale (SIS) assessments, the standardized and norm referenced assessment which is required for all individuals receiving DD Waiver services in the Commonwealth of Virginia. The SC/CM is required to participate as a “respondent” during the interview process. Additionally, the SC/CM is responsible for educating the individual and family about the SIS assessment and its role in support planning and sharing the assessment results with individual, family and service providers. Risk Assessment: Complete an initial risk assessment and annually thereafter based on the numeric scale used on Sections 3A and 3 B of the Supports Intensity Scale (Exceptional Medical Supports and Exceptional Behavioral Supports) to reflect any changes in the individual’s support needs from year to year. Ongoing assessment: Gather and summarize information that guides the work between the SC/CM and the Individual receiving services to make sure health and safety needs are met, as well as, assessing the individual’s ability to independently care for themselves. SC is required to complete annual risk awareness tool annually and anytime a new medical risk has been identified. SC completes crisis risk awareness tool at every face-to-face visit to assess need for any crisis service. SC completes on site visit tool at every face-to-face visit to assess among other things change of status and ISP implemented appropriately.Monitoring: Regular meeting and/or contact with the individual, family, service providers and others to ensure the services continue to be appropriate and to assess satisfaction with services. SC/CMs are required to compile a person-centered review of all services received by an individual and to share the report with individual, family and substitute decision maker. SC/CM will review plan at least quarterly and make any changes needed to individual’s plan. SC/CMs are required to make a face‑to‑face visit monthly with individuals who meet enhanced case management criteria (ECM) with every other visit being in the home. ECM is required for subset of population who have met criteria set forth by Department of Justice. If individual does not meet ECM criteria a monthly contact is required and at minimum face‑to‑face is required, every 90 days. SC/CMs regularly assess current risks and evaluate living situation to determine if there are any new risks. SC/CM is responsible for coordination of services and will ensure that all team members are made aware of any changes or newly identified risks that may affect implementation of ISP outcomes. SC/CM sometimes have to be available after hours (nights and weekends) as needed to handle any medical or behavioral emergency that may occur with someone on their caseload.Linking/referral: SC/CM is aware and knowledgeable of resources in the community. SC/CM to refer to needed resources for residential, employment, community engagement, community coaching, residential in home, respite, personal assistance, and other waiver services and supports including medical, dental, and psychiatric services. Secure funding sources including, but not limited to DD waiver, CCC Plus waiver, and EPSDT (Early and Periodic Screening Diagnostic and Treatment). SC/CM will add individuals who qualify to the DD waiver wait list in the Virginia Waiver Management System (WaMS). SC/CM will determine priority status, complete, and update critical needs summary, complete choice form for choice between institutional care and community-based services and complete waiver slot allocation narratives. SC/CM will refer if applicable to public guardianship programs or assist with process for substitute decision maker.Planning: SC/CMs are knowledgeable of person-centered thinking and person-centered planning as part of the individual support plan (ISP). This plan will include what is working and not working for the individual and what is important to and for the individual. SC/CM, along with the individual is to form a support team made up of individual, family, service providers and others to collaboratively develop a person-centered individual service plan based on individual's desires and needs on an annual basis and update as needed. SC/CM are required to ensure that the ISP is amended when reassessment or new risk factors are noted that indicate that revisions in the plan are needed to address and meet an individual’s changed needs. The ISP should be updated as indicated and should include an implementation schedule for the changes needed to address the individual’s needs. SC/CM must ensure that the individual is given a choice of providers (including case management provider). SC/CM assists individuals and families to transition through developmental stages including transitioning from school to work, from family to a community residence, futures planning, and, if needed, from institutional to a community-based setting. This includes working with local school systems and Individualized Educational Plan (IEP) Teams, Department of Aging and Rehabilitation Services. Omnibus Budget Reconciliation Act (OBRA) and skilled nursing facilities and various worksites and training programs; and working with families to secure legal guardianship or authorized representative status.Education/training: SC/CM is required to have a four-year degree in a human services field. Additionally, they are required to complete DBHDS case management curriculum. SC/CM are required to complete a minimum of eight hours of relevant training annually. SC/CM must remain current with information on available state and local mental health, substance abuse and developmental and intellectual disability programs and services through reading and attending training.Advocacy: SC/CM assists individual in overcoming barriers to receiving services and to identify gaps in services. SC/CM advocates for needed services for individual by submitting service authorization requests and justification of need for services by adding individual to DD waiver wait list and making referrals to programs or services. Advocacy efforts also include attending Town Hall meetings and commenting on proposed changes in regulatory legislation.OTHER DUTIESMaintain trainings.Perform such other duties as assigned by supervisor.QUALIFICATIONS:KNOWLEDGE/SKILLS REQUIRED AT ENTRY:Oral and written communication skills.Skills in data collection and interviewing.The nature and causes of developmental and intellectual disability and program philosophy for service provision.Treatment modalities and intervention techniques, such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination.Different types of assessments, including functional assessment, and their uses in service planning;Formulating, writing, and implementing individualized service plans to promote goal attainment;Coordinate the provision of services by diverse public and private providers.Work as a team member, maintaining effective inter- and intra-agency working relationships;Demonstrate a positive regard for consumers and their families.Bachelor's degree in a human services field required (not required prior to 2016).Documented experience working with individuals with developmental and intellectual disabilities preferred.Valid Driver’s License is with a safe driving record is required.U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.#J-18808-Ljbffr

Recreational Therapist

Lifepoint Health Support Center Galax, VA

Recreational Therapist- Day ShiftYour experience mattersTwin County Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Recreational Therapist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.How you'll contribute:A Recreational Therapist who excels in this role:Performs structured evaluations and develops a treatment plan in conjunction with primary care counselor using therapeutic, recreational, and leisure activitiesConducts assessment and establishes recreational therapy treatment goals and objectives to meet the individual needs of patients.Pre-certifies patient care. Conducts ongoing reviews to authorize continued care.Evaluates each patient's progress and the effectiveness of recreational therapy interventions.Formulates a goal-directed plan of care in conjunction with the multi-disciplinary treatment team utilizing assessment data from the Interdisciplinary Assessments.Updates Treatment Plan weekly or more often as needed.Coordinates therapeutic recreation activities for both large and small groups to observe patient response and encourage socialization.Assists with development of discharge plan in timely and documented standards.Provides patient and patient's family with information regarding leisure life styles and creates an awareness of recreational resources in their communityWhy join usWe believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).Professional Development: Ongoing learning and career advancement opportunities.What we're looking forApplicants should have a Bachelor's Degree in Recreational Therapy or related field required. Master's Degree preferred.Additional requirements include:Certifications: Therapeutic Recreation Specialist & BLS. Handle with Care within 3 months of hire.Licenses: Current Recreational Therapist license.One year of experience in a hospital setting preferredEEOC StatementTwin County Regional Hospital is an Equal Opportunity Employer. Twin County Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Patient Access Representative - Float

Lifepoint Health Galax, VA

Patient Access SpecialistTwin County Regional Healthcare is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Access Specialist joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.A Patient Access Specialist who excels in this role:Verifies insurance benefits, eligibility, and obtains insurance authorizations when necessary.Collects deposits, co-pays, and deductibles.Educates patients and families regarding patient rights, advanced directives, and distributes patient guides.Commits to demonstrating the following behaviors that show that the healthcare team at Twin County Regional Healthcare CARES about our patients/families/physicians and each other.We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period. Tailored benefit options for part-time and PRN employees, and more.Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).Professional Development: Ongoing learning and career advancement opportunities.What we are looking for:Applicants should have a high school diploma or equivalent.Associate's degree preferred.Computer proficiency required.Medical terminology experience preferred.Billing and/or collection experience preferred.Excellent customer service and telephone skills are a must.Twin County Regional Healthcare is an Equal Opportunity Employer. Twin County is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

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